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First Nations/Metis/Inuit – Customer Experience Associate
 

Posted pursuant to Scotiabank’s Special Program under the Employment Equity Act and Canadian Human Rights Act.
 
While you must be an Indigenous person in order to submit your resume, participation is completely voluntary. Please use the definition below to make sure you’re eligible and open to self-identifying as Indigenous person:
 
Indigenous peoples include  First Nation, Métis and Inuit people. Only Indigenous peoples who come from Canada should identify themselves as belonging to this designated group
 

What your role will be…

At Scotiabank we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers
   

What we're offering...

• The opportunity to join our diverse and inclusive organization and connect with other First Nations, Inuit, and Metis Scotiabankers and their allies when joining our Indigenous Employee Resource Group.
• A competitive compensation and benefits package which include:
  • $10,000 annually dedicated to your well being
  • Traditional Indigenous Practices Leave
  • Indigenous Employee Mentoring Program
• An organization committed to making a difference in our communities
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
• You'll receive clear, transparent criteria to progress in your career

Requirements:

Languages: Candidates must have knowledge of the French Language.
Education: Candidates need standard educational qualification such as college/CEGEP
Experience: Candidates don’t need experience although having experience is an asset, training will be provided
Certificates, licenses, memberships, and courses: Food allergy and anaphylaxis training, Member of the College of Early Childhood Educators (CECE), Early Childhood Education (ECE) Certificate, First Aid Certificate, CPR Certificate
Security and Safety: Criminal record check, Immunization records, Vulnerable sector check

Work Setting: Child care center, Before and after school programs

Other Requirements:

• The candidate should be able to work in a punctual way and be someone who can be dependent on
• The candidate should be able to work in a flexible environment and be someone who can be relied on
• The candidate should be a team player

Responsibilities:

• The candidate should be able to develop and implement child-care programs that support and promote the physical, cognitive, emotional and social development of children
• The candidate should be able to provide opportunities to express creativity through the media of art, dramatic play, music and physical activity
• The candidate should have knowledge of licensing regulations also be able to establish and maintain collaborative relationships with co-workers and community service providers working with children
• The candidate should be able to plan and maintain an environment that protects the health, security and well-being of children

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, and Proof of the requested certifications) through below mentioned details.

By Email:
[email protected]

Be prepared for the screening questions:

• Do you have the above-indicated required certifications?

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 7 months to less than 1 year
Area of specialization: Telephone or cellular phone 
Security and safety: Bondable and Criminal record check

Physical Requirements:

• The candidates should be able to work in a fast-paced environment.
• The candidates should be capable of handling weight and able to handle up to 9 kg (20 lbs)

Other Requirements:

• The candidates should demonstrate adaptability and maintain a positive attitude
• The candidates should exhibit creativity and excel in time management
• The candidates should display efficiency and be organized
• The candidates should be energetic and quick learners
• The candidates should be goal-oriented and uphold integrity
• The candidates should be hardworking and be team players
• The candidates should possess excellent oral communication skills

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to operate a cash register and maintain sales records for inventory control
• The candidates should be able to operate computerized inventory record-keeping and re-ordering systems
• The candidates should be able to provide advice about merchandise, assist in the display of merchandise, and prepare merchandise for purchase, rental, or lease
• The candidates should be able to conduct sales transactions through Internet-based electronic commerce and estimate or quote prices, credit or contract terms, warranties, and delivery dates
• The candidates should be able to greet customers, discuss the type, quality, and quantity of merchandise or services sought for purchase, rental, or lease, and prepare sales, rental, or leasing contracts
• The candidates should be able to accept cash, check, credit card, or automatic debit payment

Benefits:

• The candidates will get bonus, and commission

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, References attesting experience) through the below-mentioned details

By email
[email protected]

What is the opportunity?

Working within COO Finance Data and Analytics group you will be looking at automation, data manipulations and process improvement opportunities within Finance & Controller Group. The role will involve working with business and functional partners to understand processes in order to drive improvements, automation and innovation through the use of various tools at your disposal.

What will you do?

• Leverage various data sources to produce data visualization that highlight actionable insights and informs enhanced decision making
• Interpret data using careful business-grounded logic and analytics techniques to discover insights and trends.
• Work through ad hoc requests at peak times based on monthly and quarterly reporting needs
• Identify opportunities to improve and streamline current processes
• Provide strong financial governance, including assisting with monthly reporting cycle and related account reconciliations and standards of documentation

What you need to succeed?

Must-have

• Python & Tableau Experience
• Strong Microsoft Excel quantitative, financial and analytical skills
• Good MS Office skills – Word, Outlook and PowerPoint
• Strong organizational, written and interpersonal communication skills are essential
• Ability to learn data analytics and data visualization tools
• Experience in applying Data Analytics to deliver business value
• Experience in working with analytical, visualization and data analytics capabilities
• Pays close attention to detail
• Sound business acumen
• Ability to synthesize large amounts of information to key takeaways and themes for senior management
• Creative and analytical thinker who is self-driven and capable of working in a fast paced environment
• Continuous learning mindset
   

 Nice-to-have

• Proficiency in SQL, Microsoft PowerBI and / or Alteryx
• RBC data infrastructure knowledge
• Strong presentation skills, ability to effectively convey messaging
• Prior consulting, storyboarding experience
• Business experience and a proven ability to understand key business priorities and jargon
• Experience with working in cross-functional team

Job Skills

Python (Programming Language), Tableau (Software)

Looking for a hybrid role? We have the job for you! Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.

The team:

Scotiabank’s Global Technology and Enterprise Platform (GTEP), Solutions Integration & Delivery (SI&D) organization is deeply rooted and integrated into Scotiabank’s business lines. The SI&D team supports strategic and operational goals with our global CIOs and business stakeholders to deliver high quality and highly performing enterprise infrastructure services.

The role:

In this role, you will have an end-to-end accountability of all GTEP services provided to Tangerine Bank, one of Scotiabank’s premiere business lines. You will work in close collaboration with all functions such as Application Development teams, Executive Management, Compliance, Security, and other business groups.

You will provide thought leadership to a team of IT professionals as well as subject matter expertise and guide them in the direction that’s aligned to the bank’s strategic vision and objectives.

When required, there is travel within the Greater Toronto Area. You are fine with working off-hours to assist with problem resolution or ensuring the systems are operational. You can also make yourself available, 24x7, to ensure system availability for critical communication tools within Canada.

Is this role right for you?

• You are a seasoned IT professional who is passionate about driving results & accountability, while creating and maintaining strategic relationships across an organization.
• You are a forward thinker who likes to stay on top of the latest market trends and eager to communicate your vision to diverse stakeholders & champion next generation enterprise level solutions.
• You enjoy developing a great team and seeing them succeed by sharing your technical background to help others prevail in technical challenges (incident management, architecture/engineering, project delivery).
• You have a keen desire to share your vision to diverse stakeholders.
• Eagerness to learn and challenge yourself is a part of your DNA.
• You take personal pride in always maintaining a high quality of service with assigned tasks.
• You are comfortable in adapting to a changing technology landscape.

Do you have the skills that will enable you to succeed in this role?

• You can demonstrate strong communication (verbal/written/presentation) skills in English & the same in Spanish and/or French is an asset. Furthermore, you have good interpersonal skills to build relationships with internal and external business/technical partners and vendors.
• You have at least 10+ years of professional working experience in leading people within an Information Technology department or division that provides services to clients spanning multiple locations across a region and/or country and/or countries.
• You have at least 4+ years of hands-on technical working experience in the end-to-end design/planning/implementation to migrate from on-prem to Public Cloud infrastructure.
• You can demonstrate hands-on technical working experience in driving the modernization on Public Cloud (GCP and/or Azure).
• You understand & can translate/articulate strategies and roadmaps to multiple stakeholders, including C-Level business & technology executives.
• You have experience building strategic partnerships and a proven track record at driving continuous improvements to achieve business goals.
• You are analytically inclined with extensive experience leading, informing, and influencing key business decisions that are centered on strategic growth.
• You can provide communication/alerts to the business lines regarding degraded or missed service levels as a part of the problem management escalation process and pro-actively communicate any IT issues and upgrades to business lines.
• You possess superior problem solving and decision-making skills to resolve work issues while under pressure in a dynamic environment.
• You have a post-secondary education in Computer Science or Engineering or Business.

What's in it for you?

• Expect to be constantly challenged in this fast paced & dynamic environment. This will allow you to have the opportunity to be creative while gaining knowledge banking systems and operations. You will build relationships with vendors and technical leads from carriers and present valuable and long-lasting contributions to the bank.

• We are technology partners who help the business transform how our employees around the world work.
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We also foster an environment of innovation and continuous learning.
• We care about our people, allowing them to design how they work to deliver amazing results.
• We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
• When required onsite as a part of a hybrid work model, your 2 primary locations are in Toronto (3389 Steeles Avenue East & 100 Yonge Street).

#scotiatechnology

#LI-hybrid

The Role

As a Senior Manager , you will directly support the IT Risk Governance and Controls Director, to collaboratively:

• assess, analyze, and quantify Technology risk,
• data identification, collection, and governance,
• technology risk analysis and insights development to support decision making for remediation activities,
• technology risk reporting enterprise-wide, including regulatory requirements.
• support the Second Line of Defence and Audit in their respective mandates and maintain an overall view and reporting of Internal Audit findings and corresponding remedial actions relevant to the Technology Risk Management.

In this role, you will assist the Technology Risk Directors/Officers within the Technology Risk Function globally with key risk and management indicators data and specific details supporting their roles. You will also support the IT Risk Governance and Controls Director with research and industry practices on Technology Risk Reporting and counsel and direction on strategic decisions related to enhancements, new metrics, and indicators.

Key Accountabilities: 

• Develop and maintain content for all Technology Risk Dashboards; ensure accurate and timely publication of IT Risk Dashboards. Ensure clear communication of content and all changes and their impacts to respective stakeholders.
• Produce decks and reports for Technology Risk reporting forums and IT&S Senior Management holding responsibility for accurate and data supported insights.
• Perform Risk analysis and identify correlations between Technology Risk domains and data to develop predictive meaningful insights.
• Revamp and enhance Technology Issues monitoring and reporting; develop data driven insights from identified issues. This includes Self-Identified, Internal Audit and Regulatory issues.
• Research Industry Frameworks and Practices and identify new metrics and indicators to measure and report on Technology Risk.
• Implement and communicate new/updated risk indicators, metrics, and associated thresholds.
• Maintain documentations and data governance for the entire Technology Risk reporting database.
• Collaborate and influence across the organization to help build awareness and capabilities in Technology Risk to drive forward a common enterprise-wide approach.
• Ensure implementation of a strong risk culture in partnership with various Technology Risk Officers/Advisors and Risk Owners.
• Support development of tools and technology to support the reporting of Technology risk across the Bank.

Is this role right for you?

• Candidates should have risk management and/or data management and reporting experience (governance, operations, audit, control functions, compliance, risk management) of over 10+ years.
• Candidates require strong communication and influencing capability, supported by well-developed analytical competencies. Proven expertise working with/presenting/communicating to Executive Leadership.
• Proven expertise in risk reporting, indicators development and thresholds setting.
• Good ability to balance competing or conflicting goals of various departments and stakeholders which requires a mature, diplomatic approach and highly developed negotiation and influencing skills.
• Good communication, facilitation and presentation skills for developing communication strategies for Executive approval through to implementation of strategies and programs.

#Cyberatscotia #LI-Hybrid

The Role:

The Retail Lending Technologies team supports the enhancement, development, and maintenance of corporate applications and banking systems within Canadian Banking. Retail Lending systems are Critical Information Assets of the bank that support Automotive Lending, Branch Direct Lending and Credit Insurance products and Business Lines. As a member of a full stack team, duties performed will include implementation and operational support.

The applicant should possess excellent problem-solving skills, who can technically troubleshoot issues/problems independently and provide solutions. The applicant must possess the ability to work with technology focused peers, Business Clients, and Operations Teams on multiple projects concurrently. For this role the candidate should ideally have worked on agile and waterfall projects in the past and be capable of thriving in a fast paced, challenging work environment and demonstrate initiative and eagerness to learn.

Is this role right for you?

• You will provide system analysis, object oriented design / programming, technical documentation, and support for existing applications and systems.
• You will provide recommendations on best practices and enhancements that are in line with the bank’s technology road map.
• You will work with project team to refine technical requirements and provide technical design and guidance based on industry best practices.
• You will perform coding, unit testing, debugging, documenting and implementing of applications and scripts.
• You will participate in estimation and planning of development efforts required for various projects and enhancements.
• You will maintain, support and enhance existing applications.
• You will participate in regular code reviews for release activities.
• You will lead the implementation efforts for implementations of code to production.
• You will participate in production issue analysis and perform root cause analysis for production issues and implementation issues.
• You will assist the product owners and business analysts in discovering the current system behavior and provide recommendations on improving the current system.

 Do you have the knowledge & skills that will enable you to succeed in this role?

• Bachelor’s degree in Computer Science, Engineering or related discipline.
• You have at least 5 years of technical working experience in systems analysis, design, development, unit testing, and debugging.
• You have working experience in the use of Bit Bucket, GIT, Gradle, Jira, Confluence or a similar tool(s) for building Continuous Integration/Continuous Delivery (CI/CD) pipelines.
• Technical working experience in an agile environment.
• Must have technical working experience with Core Java (Version 8 or higher)/Java Servlet/JDBC/JavaScript; Spring Boot (Spring MVC, Spring Security and Spring Data Repositories),  HTML; CSS;  jQuery, Bootstrap, AngularJS, UNIX shell scripting; SQL & relational databases.
• Ideally, you have 2-3 years of working experience in the banking/financial services industry.
• Technical knowledge of XML, XSD, Apache ANT (or similar)
• Technical knowledge of Xpress, FIS Workbench
• Technical working knowledge of WebServices, XML/SOAP/REST, IBM Websphere Application Server (WAS); Eclipse Integrated Development Environment (IDE); IBM Rational Application Developer (RAD); soapUI; WinSCP (Windows Secure Copy); PuTTY SCP (PSCP); Secure Shell (SSH)
• Technical knowledge of Microsoft Azure Cloud or Google Cloud is an asset.
• Technical knowledge of Splunk, Dynatrace, or Stackdriver is an asset.
• Technical knowledge of iWay SM/DM is an asset.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success
• We provide you with the tools and technology needed to create meaningful customer experiences
• You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
• We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
• Dress codes don't apply here: being comfortable does
• Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
• A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental and much more

The Environmental Specialist executes environment programs for assigned accounts and ensures ongoing compliance to all internal and external requirements to assist the account team in mitigating and managing environmental risks and improving related performance.  In addition, the Environment Specialist assists the Health, Safety and Environment team in the development and deployment of environmental management system and associated tools, processes and procedures according to applicable external management systems. 

KEY DUTIES & RESPONSIBILITIES

The incumbent will be primarily responsible for managing environmental aspects.

Program Execution

• Executes environment programs and promotes an environmental culture for the assigned accounts
• Provides guidance and advice to account team members on environmental matters, notably relating to petroleum storage system and contaminated soil, in accordance to all applicable internal and external requirements.  Applies knowledge of related regulations
• Executes environmental processes and procedures for assigned accounts
• Collaborates with account teams to maintains environmental management systems registration including but not limited to ISO 14001.  Conducts internal systems audit and executes annual re-registration process requirements
• Achieves environmental objectives for assigned accounts
• Assists and collaborates with the environment team to develop and continuously improve environmental management system and associated processes and procedures according to applicable external management systems

Incident Investigation, Resolution & Reduction

• Investigates and resolves incidents, notably contaminated soil incidents
• Conducts root-cause analysis, identifies incident causes, and implements corrective and preventative measures
• Tracks, records, maintains and reports incident data.  Identifies and analyzes trends
• Reviews and implements modifications to work plans, processes, procedures to reduce recurring incidents and the environment performance

Communication & Training

• Assists in the development and delivers environmental training to account team members
• Assists in the development and deploys environmental communication to account team members

Compliance Management

• Monitors and enforces compliance to all internal and external environmental requirements
• Conducts environmental audits and other types of reviews to monitor compliance to environmental requirements and to identify risks
• Communicates observations, non-compliance and risks to stakeholders, and provides and implements corrective and preventative measures to ensure compliance and mitigate risks
• Prepares and submits compliance reports
• Other duties as assigned

KNOWLEDGE & SKILLS

• Bilingual in English and French (written and spoken)
• University degree (bachelor or master) in Environmental Sciences
• 3 to 5 years of environmental program execution work experience
• Knowledge of environmental regulatory requirements, notably relating to petroleum storage systems and environmental site assessments and remediation
• Knowledge of environmental management systems – ISO 14001, etc
• Strong program execution abilities
• Advanced communication, influence and persuasion skills
• Ability to promote environmental programs and influence stakeholders to achieve environmental objectives
• Ability to deliver environmental-related training
• Ability to investigate and resolve environmental incidents, conduct root cause analysis skills along with preventative and corrective measure implementation
• Effective written communication skills
• Ability to build and maintain effective relationships with internal and external stakeholders

Licenses and/or Professional Accreditation

• LEED credential: Green Associate

What You’ll Do:

• Support our Managing Director, providing top-notch administrative assistance, anticipating needs, ensuring seamless workflow, overseeing schedule throughout the day, preparing for meetings in advance, coordinating travel, calendars, and delivering overall support for all agency and business needs
• Support with time entry, expense reports, arranging appointments, meetings, conference calls, coordinating and confirming any materials and logistics
• Be the point person for office related questions and requests, effectively communicating with executives, leaders, clients, and team members across the organization
• Serve as go-to for office meetings: Plan, coordinate, and execute logistics (conference rooms, catering, agendas, materials, etc.)
• Own corporate travel: Arrange booking, transportation, flights and lodging, meeting coordination and accommodations, providing detailed itineraries, contact lists, and agendas.
• Daily office management: Serve as a resource for coordinating, managing, and implementing needs throughout the office, including ordering supplies and equipment, partnering with HR on new hire onboarding and IT to prepare for first day arrivals, replenishing snacks, and supplies, ensuring office area is neat and organized
• Welcome new hires, guests, clients, visitors, and staff, ensuring all feel welcomed and supported, owning our guest experience. Assign key cards, parking validations for visitors, and respond to all requests in a timely manner
• Partner with building and facilities management to maintain office, kitchen, common areas, and equipment
• Maintain knowledge of ongoing office projects and priorities, to provide support, guidance, and assistance as needed, giving appropriate prioritization to teams
• Handle business, company, and personnel details of highly confidential nature, and engage with high level contacts inside and outside the company

Support Day to Day Agency Operations

We are looking for a administrative assistant that will help our team to operate with excellence. As our team grows, responsibilities of this role will evolve. The day-to-day support will include (but not be limited to):

• Provide ongoing support to our team
• Coordinate office calendars for boardroom, employee vacations, client meetings and other holidays
• Coordinate weekly staff update, collecting contributions from the team
• Coordinate all in-office staff meetings with set-up/ clean-up, catering, equipment, etc.
• Maintain office wide aliases, contact list, org charts, office guides, etc.
• Coordinate travel, timesheets, and expense reports for senior staff
• Support monthly staff utilization and resource reporting
• Coordinate meetings, including beverage/food, catering, staff / client meeting needs, printed materials, etc. (in-office and remote)
• Assist with new hire prep (welcome email, gift, ship branded swag) and onboarding
• Support the Culture Club with planning staff events and activities
• Coordinate staff anniversaries, birthdays, etc.
• Coordinate and maintain inventory cupboard, ongoing clean-up and organization
• Work with building management to maintain office space, parking spaces, etc.
• Keep kitchen and shared spaces organized and clean
• Coordinate kitchen inventory including drinks and snacks for staff and clients

Partner with Finance Team to:

• Provide ongoing support to our finance team
• Take part in all required trainings and ongoing maintenance of systems and tools
• Routinely train and provide assistance to our team on vendor relations
• Coordinate vendor set-up, opening POs, client invoicing
• Process office invoices in a timely manner, follow-ups where required, Coordinate account and agency trackers
• Order office supplies and Coordinate office budget
• Coordinate Monthly Corporate Account Reconciliation Reports for the purchases made on the American Express cards (for managing director and senior staff)
• Maintain list of monetary gifts to employees for quarterly Taxable Fringe Benefits Report
• Coordinate all agency subscriptions and payments
• Coordinate vendor contracts and liaise with legal, finance
• Maintain/Purchase branded merchandise

What You Have

• A positive, “go all in” demeanor with an aim to help our entire team operate with excellence
• Proven experience as an Office Manager, Front office Coordinator or Administrative / Executive assistant
• Knowledge of office administrator responsibilities, systems, and procedures
• Proficiency in MS Office (MS Excel, MS PowerPoint and MS Word, in particular)
• Proficiency in time entry systems, such as Fiori is preferred
• Hands on experience with office machines (e.g., scanners and printers)
• Familiarity with email scheduling tools, outlook mail calendar
• Excellent time management skills and ability to multi-task and prioritize work
• Strong organizational and planning skills in a fast-paced environment
• Expertise with Outlook, PowerPoint, Word, Excel and other Microsoft Office programs required
• Strong attention to detail, following through on projects and the ability to prioritize and handle multiple tasks
• Extensive meeting coordination, event planning, corporate travel, expense report, administrative and office management experience
• Superb coordination and time management expertise, with high level of interpersonal skills to work efficiently and effectively across the office and agency
• Proficient in MS Office, especially strong PowerPoint skills, with advanced computer skills, including Word, Excel, and Outlook
• A self-starter, with a strong work ethic, highly professional, with the ability to be adaptable, credible, strategic, and diplomatic
• Can handle various projects, meet tight deadlines, respond in a timely manner, and adapt to changing needs
• Excellent communication, coordination, organizational, and collaboration skills
• Strong attention to detail, ability to multi-task priorities, and thrive in a fast-paced environment