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The goal of the Inside Equipment Sales Representative is to improve the overall end-to-end customer experience within our retail stores (from qualifying to delivery/after-sales follow-up), and secondarily to create opportunities and increased walk-in traffic through outbound calling from a list of assigned accounts and leads generated from the Business Intelligence team. These individuals are based at a branch and serve walk-in customers. This position is required to not only improve our customer experience but also to be better at handling customer information requests quickly and efficiently.

The annual total compensation target is $100,000.

Job Description:

• Outbound calling from a list of assigned accounts (Finning Customers) and leads generated from the Business Intelligence team to find equipment opportunities.
• Manage each sale from quoting submission through invoicing (including coordination with shop, warranty doc submission, coordination of finance documentation, my.finning.com setup/orientation, etc.).
• Promote visits to the branch by outbound calls and being active in social media.
• Handle all walk-in traffic and customer inquiries for new, used, and rental equipment sales.
• Provide product information, walkarounds on-site demonstrations, quotes, and try to close the deal in the branch.
• Responsible for the rolling out of retail and marketing initiatives within the branch (such as marketing materials, layouts and all active campaigns).
• Ensure that office spaces and customer-facing common areas are tidy.
• Manage all retail layout, merchandise and marketing displays (primary contact person for all CX and Marketing initiatives).

Salary/Rate of pay: Grid 24 $30.54

Application deadline: Will remain open until filled 
Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, we can make all the difference in the lives of others.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues. 

If you are looking for a rewarding experience with a values and mission-driven team, join Canada’s Lifeline and make a meaningful difference.

About the role

Canadian Blood Services is looking for a regular part-time Staffing Clerk to join our dynamic Donor Centre Team.

The Staffing Clerk is responsible for planning and preparing rotational work schedules to meet operational needs.

Formula for Success:

• Assesses and plans staffing requirements to meet operational needs and processes within the Supply Chain Department
• Prepares, maintains and posts work schedules
• Performs timekeeping
• Maintains records on relief staff such as names, addresses, phone numbers, email addresses, availability for work, suitable work area and hours worked

Desired Education and Skills:

• Grade 12 plus four years' recent related experience or an equivalent combination of education, training, and experience
• Ability to type 45 wpm
• Ability to communicate effectively both verbally and in writing
• Ability to deal with others effectively
• Physical ability to carry out the duties of the position
• Ability to organize work
• Ability to operate related equipment

What We Offer You:

• Vacation
• 5.2% in lieu of holidays
• Premiums paid according to the collective agreement
• Defined Benefits Pension Plan
• Employee discounts, wellness program, and much more

What you can expect:

• Works: Monday to Friday. Hours are 06:60 to 14:30. Rest days: Saturday and Sunday
• Physical requirements for the role include the ability to lift weights up to 10 kg.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  Salary/Rate of pay: Grid 24 $30.54

Application deadline: Will remain open until filled 
Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

About the role

Canadian Blood Services is looking for a regular part-time Staffing Clerk to join our dynamic Donor Centre Team.

The Staffing Clerk is responsible for planning and preparing rotational work schedules to meet operational needs.

Formula for Success:

• Assesses and plans staffing requirements to meet operational needs and processes within the Supply Chain Department
• Prepares, maintains and posts work schedules
• Performs timekeeping
• Maintains records on relief staff such as names, addresses, phone numbers, email addresses, availability for work, suitable work area and hours worked

Desired Education and Skills:

• Grade 12 plus four years' recent related experience or an equivalent combination of education, training, and experience
• Ability to type 45 wpm
• Ability to communicate effectively both verbally and in writing
• Ability to deal with others effectively
• Physical ability to carry out the duties of the position
• Ability to organize work
• Ability to operate related equipment

What We Offer You:

• Vacation
• 5.2% in lieu of holidays
• Premiums paid according to the collective agreement
• Defined Benefits Pension Plan
• Employee discounts, wellness program, and much more

What you can expect:

• Works: Monday to Friday. Hours are 06:60 to 14:30. Rest days: Saturday and Sunday
• Physical requirements for the role include the ability to lift weights up to 10 kg.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

We currently seeking a Shipper & Receiver for our Surrey location. This position will start performing shipping and receiving duties to become familiar with the product and processes while working towards a Parts Person role.

Primary Responsibilities

• Receiving and recording of incoming parts stock orders and accurately warehousing
• Picking and packaging of parts orders for shipping to customers

• Pickup and deliveries using company vehicle as required in Red Deer and surrounding areas

• Responsible for keeping company vehicle clean and in good repair
• Maintain friendly, courteous communications with customers keeping them updated regarding the status of their deliveries

Qualifications

• Must possess a valid driver’s license with an acceptable drivers abstract
• Confident and positive demeanor 
• Strong organizational skills with ability to set priorities and meet deadlines
• Excellent verbal & written communication skills
• Ability to work independently or in a team environment
• Some mechanical aptitude would be considered an asset

For the Right Candidate, We Offer:

• Competitive Wages and Remuneration Package
• Rewarding Team Environment
• Employee Recognition Program
• On-site Parking

Comprehensive company paid benefits for employees and eligible dependents including:

• Health and Extended Health
• Dental
• Life Insurance
• International Travel Insurance

The Mechanic will work in our Truck and Automotive Division focusing on diagnosing, removal, and installing of automatic/manual transmissions, differentials, axle components, and hydraulic wet kit systems found in various automotive and heavy truck applications. 

Qualifications

•  1st, 2nd or 3rd  year Apprentice Mechanic
• At least 2 years of previous experience working on commercial trucks
• Component remanufacturing of transmissions, torque converters, axles, transfer cases, and industrial gearboxes would be considered an asset
• Prior experience with transmission and/or differential rebuilding of heavy equipment or transit components would be considered an asset
• Removal and reinstallation of drivetrain components
• Failure analysis reporting
• Dyno testing  
• Strong mechanical, electrical, and hydraulic troubleshooting skills
• Previous commercial vehicle inspection experience would be considered an asset
• Ability to read and understand rebuild procedures as well as interpret technical repair manuals

For the Right Candidate, We Offer:

• • Career Advancement Opportunities
  • Boot Allowance
  • Rewarding Team Environment
  • Employee Recognition program
  • On-site Parking

Comprehensive company paid benefits for employees and eligible dependents including:

• • Health and Extended Health
  • Dental
  • Life Insurance
  • International Travel Insurance

If you have a strong work ethic, a positive attitude, and are interested in building a rewarding career, please submit your resume through this ad.

The General Repair Building Maintenance Technician is responsible for performing maintenance and repair, routine and on-demand services on non-technical facility components (i.e. General Handyman type work e.g. walls, floors, etc). The Technician is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

Please note, this opportunity is for a roving technician in the Kelowna region. 

At this position level:

• Maintains and repairs non-technical facility components
• Demonstrates an interest in enrolling and completing a trades certification or license, or may be enrolled to complete a trades certification or license

KEY DUTIES & RESPONSIBILITIES

• Performs work in accordance to established processes and practices
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection
• Performs regular facility and facility non-technical component monitoring and inspection
• Provides observations about facility and facility non-technical component conditions and deficiencies and provides suggestions for enhancements and repair.
• Monitors assigned facility by conducting facility walkthroughs, facility non-technical component monitoring and inspection
• Responds to routine and on-demand service requests
• Performs preventative maintenance and repair work to non-technical components within the facility.
• Records resolution data within service maintenance management database.  Ensures work completed meets quality, contract response and all other requirements
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
• Assists in the implementation of preventative maintenance (PM) program.  Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained.
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliant with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis
• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
• Other duties as assigned.

Work Requirements

• Must be willing to wear personal protective equipment

MINIMUM EDUCATION: High school education

JOB-RELATED EXPERIENCE: Minimum 1-3 years

KNOWLEDGE AND SKILLS

• Minimum 1-3 years facility operations and maintenance work experience
• High school diploma 
• Trade related training an asset
• Ability to adhere and to properly execute processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn and gain greater proficiency in applying on-the-job – fire, life, safety and building codes and standards
• Possesses a strong environmental, health and safety mindset.  Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Licenses and/or Professional Accreditation

• Demonstrates an interest in enrolling and completing a trades certification or license, or beginning to work towards a trades certification or license
• Valid drivers’ license

This is a regular, full-time position with a salary range of $28.55 to 33.59 per hour. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

Main Purpose and Function

As a member of the Human Resources Service Centre team, performs administrative functions and provides professional level support services to the organization’s business units and to the overall Human Resources (HR) department.  The HR Associate provides front-line services and support to leaders and staff in relation to HR processes, policies, established interpretations and related questions. The Human Resources (HR) Associate performs workflow updates in relation to the maintenance and processing of all aspects of the employee life-cycle including hiring, status changes, position changes, benefits updates, terminations, grievances, training and absence documentation.  Running reports to reconcile and confirm accuracy of data, to prepare grievance and file summaries and other related research is also required.

Specific Duties and Responsibilities

• Responds to inquiries from managers, HR staff, and employees on a variety of HR related issues regarding HR policies and procedures, collective agreements and employment standards matters
• Researches, summarizes and provides advice to ensure City policies and collective agreement provisions are followed
• Provides information and education directly to employees regarding benefit eligibility and coverage, bank entitlements, pay rates, and seniority
• Processes and maintains employee benefits, pension and compensation information through various workflow systems and SAP by verifying accuracy of electronic staff action forms (eSAF) and compensation action forms (eCAF) and confirming as required
• Problem-solves with payroll staff, HR team members and business unit with respect to overpayments, reclassifications, and time entry related issues including researching and recommending next steps
• Updates and utilizes various databases and systems (e.g. SAP, GMS) to create and respond to data and reporting requests
• Extracts data to identify trends, issues for resolution, or find data discrepancies and initiate action as required. Works closely with HR Analytics team and the business unit to ensure data validity
• Manipulates data  summarizing it for presentation as appropriate for the required audience including HR Consultants, Managers, and business units
• Maintains position control within SAP, including creating new positions and organizational units and structures
• Maintains and drafts Job Share Agreements compatible with organization policy and collective agreements
• Prepare retirement reports for employees and departments, calculating last day worked based on work schedule and quota bank
• Provides ad hoc training to managers and employees on various HR systems and processes
• Researches, calculates, and provides explanation on various reports such as attendance, seniority dates, and other HR system reports 
• Participates in, makes recommendations on, and documents various HR processes including collective agreement implementation, policy implementation, and HR process improvements ( including technology such as Service Now)
• Provides organizational and administrative functions such as maintaining filing systems (VanDocs)
• Creates a variety of case files for the functional areas, ensures complete file content and appropriate file naming convention
• Reviews, processes and maintains records related to the grievance process and collective bargaining
• Schedules meetings/workshops and takes minutes at a variety of HR related meetings including, grievance, and investigation meetings
• Other duties/responsibilities as assigned
   

Qualifications

Education and Experience:

• Diploma in Human Resources and three years’ related experience in a unionized environment or an equivalent combination of education, training, and experience
• Experience in benefit administration will be given preference

Knowledge, Skills and Abilities:

• Ability to explain and apply HR programs, policies, procedures, and collective agreements
• Working knowledge of grievance  practices and procedures
• Working knowledge of benefits administration and pension rules
• Ability to research and analyze a variety of HR-related data and issues
• Considerable experience using an HRIS to extract, analyze and summarize HR data
• Ability to communicate clearly and concisely orally and in writing, including the ability to prepare business correspondence, presentations, and reports
• Ability to exercise substantial discretion and deal with highly sensitive and confidential information
• Ability to multi-task, organize and prioritize work, work under pressure with constant interruptions
• Ability to build and maintain effective working relationships at all levels of the organization to provide exceptional customer service
• Ability to work independently and work collaboratively in a team environment
• Ability to use computer software such as Excel, PowerPoint, Microsoft Word, Outlook, Internet, SAP
• Ability to perform complex mathematical calculations with speed and accuracy

An enhanced Police Record Check may be a requirement of the regular full-time position; a clearance requires the absence of any criminal charges or convictions related to this position. 

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

Business Unit/Department: Human Resources (1020) 

Affiliation: Exempt 

Employment Type: Temporary Full Time 

Position Start Date: September 2024 

Position End Date: February 2026 

Salary Information: Pay Grade RNG-040: $62007 to $77504 annually

Application Close: August 9, 2024

Performs materials handling function at the City of Vancouver’s warehouse facilities including; loading, unloading, sorting, storing, moving, and counting inventory; receiving and issuing materials; packing and labeling materials; and general warehouse maintenance. 

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose and Function

Performs materials handling function at the City of Vancouver’s warehouse facilities including; loading, unloading, sorting, storing, moving, and counting inventory; receiving and issuing materials; packing and labeling materials; and general warehouse maintenance. 

The Warehouse Worker reports to the Storekeeper position; frequently interacts with a wide range of internal and external stakeholders.

Specific Duties & Responsibilities

Receiving Inbound Material

• Unloads and inspects material for quality and quantity
• Compares purchase order to packing slip, report and document any discrepancies
• Records the receipt of all inbound materials in SAP

Storing Material

• Labels  material by SKU number, barcode, material description, and / or bin number
• Arranges and stock material on racks, shelves, or bins according to predetermined sequence, and restock shelves as required
• Stores, distributes and / or disposes of returned material
• Maintains accurate records of all in-stock material in SAP

Picking and Processing Orders

• Accepts and reviews accuracy of outbound customer orders, work orders, shipping orders, and requisition forms
• Picks ordered materials from warehouse stock, assemble and prepares ordered materials for shipping
• Loads and/or delivers orders when required
• Records outbound material movement in SAP

Inventory Management

• Conducts scheduled inventory cycle counts, record count totals, and report any discrepancies between count and SAP record
• Maintains accurate record of inventory movement in SAP

Customer Services

• Reviews, corrects, and completes orders request and document in SAP
• Resolves routine customer inquiries at the counter and over the telephone
• Makes occasional offsite deliveries
• Accompanies customers in the warehouses

Warehouse Operations

• Adheres to the necessary safety methods and procedures, departmental processes, and corporate policies
• Maintains warehouse cleanliness and organization
• Operates motorized material handling equipment (e.g. vehicles, forklifts, order pickers etc.)
• Performs other duties/responsibilities as assigned

Qualifications

Education and Experience:

• Completion of grade 12 or equivalency
• Related warehouse experience, or an equivalent combination of education and experience
• Forklift Operator Certificate is required, with preference given to candidates with at least 2 years experience operating a forklift
• Current and valid Driver’s License for the Province of British Columbia is required

Knowledge, Skills and Abilities:

• Working knowledge of warehouse operations and materials movement
• Ability to take directions, and follow instructions and regulations
• Ability to perform thorough, complete, and accurate work
• Ability to work collaboratively within a team environment
• Ability to build effective working relationships
• Ability to use computer programs including word-processing, spreadsheets, databases and scheduling programs
• Ability to read, write, count, and speak English
• Ability to lift, push, and carry heavy items
• Ability to operate a vehicle, forklift, and order picker 
• Ability to use hand and power tools
• Ability to work at heights
• Ability to perform physical work in all weather conditions

Driver’s License and Record Checks:

• A valid BC Driver's license is required.
• The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities.
• Transportation arrangements must meet the operational requirements of the department

Drivers License and Record Checks

Candidates must attach the following records and satisfy the City’s driving requirements to be considered for this role:

• Copy of your three-year ICBC Commercial Driver’s Abstract (N Print) directly from ICBC dated within 30 days of this posting
• Copy of your three-year ICBC Driver’s Claims History directly from ICBC within 30 days of this posting
• If you have less than three years driving experience in BC, a request must be made for out of province/country abstract and claims history

Business Unit/Department: Finance & Supply Chain Mgmt (1150) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Auxiliary/Casual 

Position Start Date: August 2024 

Salary Information: Pay Grade GR-016: $30.41 to $35.72 per hour

Positios: mutiple

Application Close: August 4, 2024 

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset

Location: 5000 Joyce Ave,Powell River, BC V8A 5R3
Shifts: Day, Early Morning, Morning
Work setting: Hospital/health institution laundry

Physical Requirements:

• The candidates should be physically demanding, and a repetitive tasker
• The candidates should be able to handle weight Up to 23 kg (50 lbs)
• The candidates should be able to handle heavy loads
• The candidates should be able to work in wet/damp area, noisy area, odours, and hot area

Other Requirements:

• The candidate should be punctual
• The candidates should be able to work as a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to mix and add detergents, dyes, bleaches, starches and other solutions and chemicals
• The candidates should be able to operate dry cleaning and washing machines, dryers and blow drying machines to clean and dry garments, draperies, cushion covers, sheets, blankets, furs and other articles
• The candidates should be able to hand fold and bag shirts, sheets and other articles
• The candidates should be able to assemble and bag finished articles
• The candidates should be able to check finished dry-cleaned or laundered articles to ensure that establishment standards are met
• The candidates should be able to match invoices or tags with dry-cleaned or laundered articles
• The candidates should be able to carrying and replace linen

Benefits:

• The candidates will get paid time off (volunteering or personal days), life insurance, vision care benefits, health care plan, dental plan, and free parking

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

By mail
8340 Fraser Reach Court suite 401
BURNABY, BC
V3N 0G2

We are looking for an innovative and accountable INTERMEDIATE WATER RESOURCES ENGINEER to join our team in Vancouver or Vernon, BC! Our ideal candidate has a passion for delivering the right solution to serve each client’s unique needs. You take pride in your work and build trust by following through on your commitments to your clients, partners, and colleagues. You need to have a say in what the world looks like, create sustainable and environmentally responsible solutions, and contribute towards healthy economies while making a lasting positive impact on society. In addition, you want to be part of a company culture that focuses on effectively growing and applying your marvellous talents.

What You’ll Do

• Responsible for working with senior staff to identify project opportunities, pursuing competitive opportunities, and project delivery on a wide range of water resources projects.
• Leading preparation of technical documents including reports, technical specifications and construction drawing packages from feasibility studies to detailed design, cost estimates, tendering, and construction services. This may include taking on the role of Engineer of Record.
• Managing projects including preparing proposals, developing work plans and fee estimates, invoicing, change orders, and budget tracking
• Interacting and interfacing with clients, regulators and the public as opportunities arise.
• Preparing formal reports, memos, briefing notes and requests for decisions for a range of clients, including municipal government leaders.
• Tracking budgets and expenditures for large multi-year projects and preparing summary reports, presentations, and documents.
• Examples of projects you may work on include flood mitigation and recovery projects, river/creek modelling and analysis, flood response, fish habitat enhancement, flow diversions, scour and erosion assessments, design of traditional and nature-based scour and erosion mitigation, design of hydraulic conveyance structures, and construction field review.

What You’ll Bring

• A positive and motivated personality!
• Bachelor’s degree in civil or environmental engineering (with experience in water resources)
• Registered or eligible for registration with EGBC as a Professional Engineer.
• Minimum 8-10 years of experience with a background in water resources and related fields
• Experience with hydraulic modelling software, familiarity with hydrologic analysis, knowledge of flood inundation and flood hazard mapping
• Demonstrated experience in the design, construction, and inspection of water resource projects
• Excellent interpersonal and communication skills (oral and written) and be able to work with team members in a multi-disciplinary environment as well as an ability to communicate effectively with the public on technical concepts
• Ability to track and manage multiple tasks to meet key client deadlines
• A desire to learn new skills and an eagerness to grow within your role
• A valid driver’s license (in good standing) is mandatory
• A willingness to work in a range of environments on a frequent basis including home office, company office, client office and on remote sites (i.e. – from your vehicle and/or hotel room)
• Must be physically able to conduct field visits commensurate with project work. This may include handling and operation of equipment, travel to remote areas by vehicle, boat, air or foot, and outdoor site visits in all weather conditions on uneven/varying ground terrain

What We Offer

• A hybrid work environment
• Competitive salary and a generous performance-based bonus
• An opportunity for share ownership on meeting the eligibility criteria
• Excellent benefits, including extended health, dental, vision and health care spending account
• Employee and Family Assistance Program that offers 24/7 support for all employees and their family members via phone or online
• Annual Health & Wellness Allowance
• Ability to create your own work schedule and flexibility for your workday
• Relocation support, if applicable and the ability to work from any of our 5 offices
• Career Coaching program and continuous support for professional development and growth
• An employee-centric culture that includes sport participation, various team memberships, and team-building activities
• Direct guidance from experienced teammates and an opportunity to work with an award-winning team
• Ability to deliver on projects that help improve the lives of Canadians, support environmental outcomes and improve communities’ resiliency to natural disasters

Wage

• $115,000-$122,000, wage dependent on years of experience

Location(s): Help Headquarters 

Job Type: Full Time 

myWork Options: In-person, Hybrid

Background Screening Requirement: 

• Enhanced Criminal Record Check
• Credit Check
• Employment Verification
• References

What’s the job?

As a Financial Planner you will manage a portfolio of existing members and their families, building long-lasting relationships with current and potential members.  You will conduct effective discovery meetings to determine member needs and translate the complex world of investments into effective solutions that help members meet their financial goals and objectives.  

What you’ll get to do:

• Proactively identify member financial needs and solutions by considering the member's wealth, business, life goals and other objectives;
• Leverage financial planning tools to prepare customized and effective presentations; acquire new business from both existing members and prospects;
• Lead with advice, counselling members on investment strategies and other financial decisions;
• Review and communicate portfolio performance to members and provide education and consultation related to their investment and financial needs;
• Serve as a resource for members and staff with needs surrounding financial planning, investments, insurance, tax strategies, retirement analysis, estate & succession planning, etc.;
• Consistently identify opportunities for personal banking, small business and general insurance opportunities and refers accordingly to support business objectives across business lines;

Who are we looking for?

Self-motivated and a keen listener, you enjoy building and developing close client relationships; you are adept at using multiple forms of communication to great effect - knowing when and how to use each for the best outcome.

Key skills required:

• 3-5 years of relevant experience and post-secondary degree or diploma in a related field of study or an equivalent combination of education and experience;
• CFP designation required;
• TEP and/or CPA designation are an asset;
• Eligible to be registered with the BC Securities commission to sell mutual funds;
• Canadian Securities course, Wealth Management Essentials (WME) + Conduct & Practices Handbook (CPH);
• Familiarity with financial planning software, Morningstar & Salesforce programs;
• Demonstrated sales skills with an ability to self-source business as well as referral business;
• Advanced knowledge of a variety of investment products;
• Solid knowledge with life insurance products and administration.

Location(s): Cloverdale Branch 

Job Type: Part Time 

myWork Options: In-person

Starting Salary Range: $22.35-$26.56

Background Screening Requirement: 

• Enhanced Criminal Record Check (every 5 years)
• Credit Check (every 5 years)
• Social Media Check (every 5 years)
• Identity Verification 
• Education Verification
• Employment Verification
• References

What’s the job?

On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do.

This is a part-time position with a minimum of 15 hours per week, up to 30 hours per week depending on branch staffing need. Our Cloverdale branch is open Tuesday to Saturday and we are looking for candidates with availability on Wednesdays and Fridays at minimum.

What you’ll get to do:

• Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values;
• We build connection.
• We act with courage.
• We re-imagine.
• Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more!
• Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience
• Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs
• Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members
• Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues.
• Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur.

Who are we looking for?

To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities.

• Communication – You have strong verbal English communication skills and are comfortable having sensitive conversations with members.
• Active Listening – You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome.
• Empathy – You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in.
• Initiative – You don’t sit and wait for something to do. You see something that needs to be done, and do it.
• Problem Solving – You find job satisfaction by identifying a member problem and work towards solving it with them.
• Curiosity – You are a life-long learner who loves to grow their understanding of the financial world.
• Advisory – You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization.
• Adaptability – You happily handle whatever situation comes your way.
• Motivation – You are a self-motivated, positive and are looking to grow your career in customer service and/or banking.
• Integrity – You follow the documented process and do the right thing, every time. Even when no one is watching.
• Legal Eligibility – You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC).