All jobs within 50 km around Moncton

We are searching for a full-time Maintenance Coordinator to join our Faubourg du Mascaret team based in Moncton, New Brunswick. 

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program;
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan;
• RRSP program (5% employer matching);
• Vacation accrual (begins immediately) and travel insurance;
• Free onsite parking;
• Access to thousands of vendors offering perks and discounts through our WorkPerks program;
• Access to continuing education and training through Shannex’s Centre of Excellence;
• Opportunities to be part of sector innovation and continuous improvement initiatives;
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Performs general maintenance duties and scheduled preventative maintenance work on physical facilities, equipment, and grounds;
• Schedules and coordinates work projects; inspects work in progress and upon completion for compliance with applicable local, provincial, and federal regulations;
• Promotes a safety culture (or acts as a safety role model) by taking every reasonable precaution in the circumstances to ensure the health and safety of employees and all others in the workplace, including but not limited to, providing supervision, training, information, and equipment needed for employees to do their job safely;
• In cooperation with the Regional Facility Maintenance Manager, updates Emergency Plans (Fire, Disaster, Bomb etc.) and completes various emergency exercises to test the knowledge of the employees in emergency situations and the effectiveness of the various plans;
• Conducts routine and follow-up inspections to determine compliance with Occupational Health and Safety rules and regulations, chemical and general safety standards; submits reports and makes recommendations and/or takes appropriate action to minimize potential safety, health and environmental risks;
• Requisitions necessary materials, supplies, parts and tools required and maintains control of storage and use;
• Administers the operating budget for plant and building services; prepares purchase orders, verifies and approves invoices for payment

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Journeyman Trade Certificate in one of the Buildings Trades or equivalent experience in building maintenance or construction;
• 2+ years’ experience working in building maintenance or construction considered a strong asset;
• Experience working with seniors in a retirement living or long-term care environment an asset;
•  Knowledge of WHMIS and Occupational Health & Safety legislation;
• Ability to speak and write in English required, French is considered an asset;
• You can provide a clear criminal record check with vulnerable sector screening;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services, and care.

We are searching for a Licensed Practical Nurse (LPN) Lead to join our Faubourg du Mascaret - Pavillon Cormier team based in Moncton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $28.22 - $30.28
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching) 
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Assessing, planning, implementing, evaluating, documenting and directing resident needs through consultation with medical professionals, care conferences and internal staff
• Providing leadership to health services staff and overseeing provision of quality health services respecting the resident’s right to individualized planning of health services
• Working with the existing management and health services teams to promote communication and compliance to policies and procedures
• Administers and records prescribed medication as per company policy and scope of practice
• Maintains the standards of accurate and complete documentation and reporting
• Applies dressings and treatments according to physician’s orders and policy
• Assists with supervision and evaluation of job performance and behavior of other health care staff

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Ability to communicate in both English & French is required
• Registration with the provincial Practical Nursing regulatory body
• Ability to work a schedule of flexible hours and shifts inclusive of days, weekends, and holidays
• A valid CPR & First Aid Certification (required)
• A clear criminal record with vulnerable sector screening upon hire
• Any previous course in Alzheimer’s and Dementia Care to be a huge asset
• Previous working experience with elderly in long-term care or a senior living environment an asset
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

We are searching for a Full Time Concierge / Receptionist to join our Faubourg du Mascaret – Pavillion Landry team based in Moncton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage:  $15.60 – $16.10
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately)
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors
• Provides routine information and responds to inquiries from residents, visitors, and staff
• Active screening of employees and visitors
• Sorts and distributes incoming and outgoing mail and couriers
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments
• Performs a wide variety of assignments, which are sometimes confidential in nature
• Receives, processes, and records client payments
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A high-school diploma or GED
• Excellent computer skills and experience in Microsoft Office Suite
• Previous hospitality/customer service experience an asset; especially with seniors
• Ability to provide a clear criminal record check upon hire
• A friendly and outgoing spirit is a definite asset
• Knowledge of medical terminology considered an asset
• Ability to work during the day and weekends
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

Responsibilities

Qualifications

This is a temporary full-time assignment for one year with potential for extension.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
 
• Approximate annual salary range: $43,000 to $45,000
•Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Developing, implementing and managing all aspects of front office services (including infection control), maintains the system for office supplies and equipment for the facility, and assists to maintain an effective and efficient inventory system for supplies and equipment;
• Providing reception services to clients, families and visitors as required;
• Providing supportive client services e.g. assisting with new client’s orientation, maintaining client files, addressing client account concerns, maintaining client information system and census, fielding and responding to general client inquiries;
• Assists in the management of the continuous quality improvement, quality assurance, risk management and audit activities by assuming responsibility for specific elements of each, including monthly indicator collection and analysis;
• Develops and tracks purchase orders as necessary. Requisitions necessary materials, supplies, and equipment required and maintains control of storage and use;
• Participates in the process of reporting and investigating staff incidents;

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Office administration or related professional diploma/designation (required)
• Ability to write and speak English is required, conversational French
• Ability to provide a clear criminal record check with vulnerable sector screening upon hire
• Current First Aid & CPR considered an asset
• Previous experience working in a long-term care setting or with seniors considered an asset

Air Canada is currently looking for Customer Service Agents to join our cargo team at the Moncton Cargo call centre.

We are looking for result oriented, reliable, and highly adaptable individuals that enjoy tackling various tasks in a team setting environment.  Whether handling baggage, performing cargo duties, operating complex loading equipment or supporting our customers through phones or email, the Customer Service Agent plays a key role in ensuring that the aircraft are ready for a secure and on-time departure. But being a Customer Service Agent also means providing our customers with exceptional service at either the airport or at cargo.

This is a permanent part-time position.  The starting salary is $20.27/hour as per the collective agreement (Customer Service Agent PT) with a $2.50 premium per hour

Responsibilities:

• Perform shipment tracing and World Tracer transactions.
• Prepare records and documents using multiple Cargo systems.
• Perform data entry in multiple Cargo systems.
• Deal with customer complaints regarding lost, mishandled, delayed or damaged shipments.
• Perform lost and found functions and cargo services. Determine cargo rates and routings, shipping procedures, cargo check-in and delivery.   
• Work on a cloud-based CRM system to reply to customer interactions through telephone and email.

 Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

• Have excellent computer skills, knowledge of Microsoft products preferred.
• Have excellent communication skills, able to work with peers and customers by building solid relationships.
• Customer service oriented, organized, and excellent at managing time.
• Available for shift work and irregular work hours - early mornings, evenings, weekends, and statutory holidays.
• Canadian citizen or have landed immigrant status.
• Possess a valid driver’s license.
• Available to travel and attend a 2–4-week initial full time mandatory training program off site.
• Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms).
• Willingness to work under various climatic conditions.
• Capacity to work within strict timelines to maintain on-time departures while ensuring safety at all times.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position

Linguistic Requirements:

Air Canada is currently looking for Customer Service Agents to join our cargo team at the Moncton Cargo call centre.

We are looking for result oriented, reliable, and highly adaptable individuals that enjoy tackling various tasks in a team setting environment.  Whether handling baggage, performing cargo duties, operating complex loading equipment or supporting our customers through phones or email, the Customer Service Agent plays a key role in ensuring that the aircraft are ready for a secure and on-time departure. But being a Customer Service Agent also means providing our customers with exceptional service at either the airport or at cargo.

This is a permanent part-time position.  The starting salary is $20.27/hour as per the collective agreement (Customer Service Agent PT) with a $2.50 premium per hour

Responsibilities:

• Perform shipment tracing and World Tracer transactions.
• Prepare records and documents using multiple Cargo systems.
• Perform data entry in multiple Cargo systems.
• Deal with customer complaints regarding lost, mishandled, delayed or damaged shipments.
• Perform lost and found functions and cargo services. Determine cargo rates and routings, shipping procedures, cargo check-in and delivery.   
• Work on a cloud-based CRM system to reply to customer interactions through telephone and email.

 Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

• Have excellent computer skills, knowledge of Microsoft products preferred.
• Have excellent communication skills, able to work with peers and customers by building solid relationships.
• Customer service oriented, organized, and excellent at managing time.
• Available for shift work and irregular work hours - early mornings, evenings, weekends, and statutory holidays.
• Canadian citizen or have landed immigrant status.
• Possess a valid driver’s license.
• Available to travel and attend a 2–4-week initial full time mandatory training program off site.
• Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms).
• Willingness to work under various climatic conditions.
• Capacity to work within strict timelines to maintain on-time departures while ensuring safety at all times.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position

Linguistic Requirements:

Pat's Driveline is a leading provider of driveline components and driveshaft manufacturing and repair for the automotive, heavy truck, industrial and agricultural industries across Canada.

We are currently looking for a full time, hardworking, hands on person to join our service department in our Moncton, New Brunswick location.

Position Overview

The Service Technician is responsible for performing repairs; overhaul services, and maintenance functions on various drive shafts.  This includes diagnosing faulty operations, readjusting or repairing components and testing to ensure the quality of the repair or alteration. 

The incumbent works closely with the Parts Department to receive required parts.  We are willing to train the right candidate.

Shift Information: Full-time, permanent position Monday to Friday, daytime 40 hours

Work Environment: Shop environment for driveline manufacturing and repair

Hourly Rate: $25.00  - $26.00 per hour

Location: Unit 5, Henri Dunant Street, Moncton New Brunswick, E1E 1E4

Language Competency: English

Primary Responsibilities

• Inspecting and testing different types of driveshafts for different vehicles to locate faults and malfunctions
• Repair or replace mechanical units or components after reviewing/discussing the problems with supervisors
• Balance drive shafts and record final readings and work performed
• Dismantling and reassembling components of driveshafts
• Perform repair work as per manufacturers specifications
• Utilize diagnostic tools and procedures to identify driveline issues accurately
• Plan and exercise conscious control over the amount of time spent on work orders, to increase effectiveness, efficiency or productivity
• Work as a team with all co-workers to achieve an efficient, productive working environment
• Maintain friendly and professional relationships with colleagues across departments, branches, and companies within the group
• Be an active contributor in maintaining a safe, clean, and organized workplace
• Other assigned tasks and responsibilities as required by the Branch or Service Manager

Qualifications

• Minimum of 2 years of hands-on experience of mechanical shop within the automotive, heavy truck or industrial sectors
• High school diploma or equivalent is required
• Previous manual lathe and welding experience is required
• Ability to accurately use measuring tools (Vernier caliper, dial indicator & tape measure) 
• Capable of performing basic mathematical calculations including fractions
• Capacity to read & understand work orders, task procedures and follow technical instructions
• Strong problem solving skills
• Ability to work in a team environment
• Strong organizational skills with ability to meet deadlines
• Confident and positive demeanor 

For the Right Candidate, We Offer:

• Competitive Wages and remuneration package
• Career Advancement Opportunities
• Rewarding team environment
• Employee recognition program
• On-site parking

Comprehensive company paid benefits for employees and eligible dependents including:

• Health and Extended Health (Paramedical Services Coverage)
• Dental Care Benefits
• Vision Care Benefits
• Life Insurance
• Disability Benefits
• International Travel Insurance

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, job reference number Req #209, and cover letter) through the below-mentioned details

By email
[email protected]

By mail
14713 116 Avenue NW
Edmonton, AB
T5M 3E8

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you available for shift or on-call work?
• Do you have previous experience in this field of employment?
• What is your current field of study?

The Technician III - Stationary is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III, Stationary is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical and other equipment system monitoring and inspection.
• Operates facility mechanical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.

• Other duties as assigned

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years’ experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance 
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment 
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency 
• Knowledge and understanding of Building Automation Systems (BAS)
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Mentoring skills required to support lower level technician’s development
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
• Must be capable of obtaining appropriate security clearance
• Knowledge and understanding of HVAC Systems

Licenses and/or Professional Accreditation (one of the following bullet points)

• Building Operator Certification or equivalent through an accredited institution required

We are searching for a Janitor to join our Faubourg du Mascaret team based in Moncton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $15.35 - $15.85
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching) 
• Vacation accrual (begins immediately) 
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Thoroughly clean common areas including lobbies, hallways, and stairwells
• Sweeping, mopping, dusting, vacuuming, cleaning and sanitizing kitchens and bathrooms.
• Thoroughly clean vacant rooms to prepare for incoming residents;
• Collect refuse from residents' rooms and dispose of this refuse in accordance with set procedures;
• Clean and restock housekeeping cart; notify Supervisor when supplies are low;
• Promote safety culture by continuously working safely including but not limited to identifying and reporting hazards, following safe work practices and procedures, wearing personal protective equipment, supporting others to work safely and completing safety education.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A High School diploma or equivalent education
• A high level of initiative for and commitment to completing housekeeping assignments efficiently and in a warm, friendly, and customer-service-oriented manner.
• Ability to communicate well with internal and external customers to meet needs in a polite, courteous, and cooperative manner.
• Ability to work independently with minimal supervision and can safely use chemical cleaning agents and equipment.
• Ability to provide a clear criminal record check upon hire
• Previous housekeeping experience is an asset.
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

We are searching for a Workforce Coordinator to join our Faubourg du Mascaret team based in Moncton, New Brunswick. 

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Administers HRIS and Workforce Systems throughout the employee life cycle including system initiation, resignations, terminations, and status changes according to established procedures
• Coordinates all onboarding activities and facility orientation of new employees
• Analyzes and validates timecards in the processing of bi-weekly payroll
• Ensures accuracy of seniority lists; follows established procedures for all internal job postings and associated employee assignments
• Allocates and replaces shift vacancies in accordance with collective agreements, Shannex company policies, and established operational guidelines
• Ensures accurate schedules are completed and implemented within defined timelines
• Acts as point of contact for all employee requests for information and additional support on scheduling, and payroll issues
• Follows established procedures for processing time and attendance transactions in the timekeeping system including time off requests, leave processing, and assignment of rotation and extra shifts

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A post-secondary degree or diploma in a related field such as Business Administration, Office Administration, Human Resources, or Payroll Administration;
• 2-3 years of previous experience in Human Resources and/or payroll administration in a large, complex environment;
• Previous experience working in a health care setting or previous experience using staffing, scheduling, or payroll software is considered an asset;
• Ability to provide a clear Criminal Record Check upon hire
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care