All jobs within 500 km around North Bay

• What will you need to succeed/Reqiurements?

Must have:

• At least 5 years underwriting individual disability products with a strong grasp of the Canadian disability insurance market/climate.

• A passion to ignite change within the business, challenging the status quo and simplification. Able to lead change and act as a change agent. Results focused, pro-active and service oriented. Strong attention to detail and accuracy. Ability to work independently and eager to take on responsibility.

• Willingness to pursue continuous underwriting education

• Excellent communication and interpersonal skills with the ability to collaborate across departments and influence stakeholders • Ability to interpret, assimilate and convey medical research Nice to have:

• Life and/or Critical Illness underwriting experience be an asset

• Bilingual in both French and English, written and spoken

• Working knowledge of Guaranteed Standard Issue products, DI Office expense, DI Buy-Sell

• Working knowledge and experience of project management framework, product development, underwriting rules engines and risk management

Special Conditions

Please note the successful candidate will have the ability to work out of any province.

• What is the opportunity?

You will support the Corporate Underwriting Team through the delivery of underwriting solutions that prioritize modernizing underwriting guidelines, digitization, and analysis of the underwriting risk in a project-based environment. You will enable recognizable, measurable, positive change to RBC’s Life and Health portfolio based on data driven decisions.

• What will you do?

• Drive and support strategies that deliver improvements and simplification to underwriting guidelines, procedures and forms routed in experience, medical research and business acumen

• Set corporate underwriting policy through the design of unique underwriting strategies to deliver a superior client experience and drive profitable growth.

• Provide analysis and underwriting opinions on contestable claims

• Proactively look to the industry for trends, developments, and regulatory changes. Focus on continuous improvement. Identify areas of opportunities and bring forward recommendations.

• Contribute to a positive environment through teamwork, a spirit of innovation, and professional development

• What's in it for you?

• A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans

• Competitive pay and high-earning potential

• All the tools, training, and team support you need to grow your career

• Flexible work/life balance options

• Sophisticated RBCI software tools to boost your productivity

• Job Skills
• Account Management
• Business Oriented
• Insurance Finance and Actuarial Concepts
• Insurance Industry
• Insurance Operations
• Insurance Products
• Insurance Regulatory Law
• Operational Delivery
• Product Knowledge
• Results-Oriented
  

Carecor is looking for dedicated and compassionate Personal Support Workers to join our amazing team working in Greater Toronto Area hospitals. We’re ready when you are!

Under the direction of facility nursing staff, you will perform floor and observational care duties - helping to create an environment that promotes optimal physical, social, and emotional well-being for patients. For each assignment, you will be in one facility for a full 8-12hour shift.

Why Join Us

• Join for the job, stay for the experience – Carecor proudly holds contracts with over 40 leading hospitals across the Greater Toronto Area which provide a safe and fully supported work environment. Our diverse placements help develop your career with each new experience.

• Get the shifts you want when you want – We empower you to take charge of your career by providing flexible schedules to match your changing personal and professional needs. Our experienced staffing coordinators, many of whom are previous healthcare workers, understand your needs first-hand and will match you with the best shifts. Your shift choices are endless!

• Competitive benefits - Working in an industry that is focused on taking care of others, we are proud to help take care of you. Enjoy competitive pay and an employee group benefits program to suit your health, dental, and life insurance needs.

• Be your best self – We care about your well-being. Our team is dedicated to building strong relationships with our people by actively listening to needs and providing tools, guidance, and support to be successful. Your time with us can accommodate career growth as you advance your education and professional credentials.

Our “exemplary standing” with Accreditation Canada is held to the highest regard and is a testament to the fact that we uphold the same hiring standards and patient care delivery as the facilities in which we serve.

• Personal Support Worker (PSW) certificate

• Clinical experience as a PSW within the past 2 years

• Recent acute care experience working on a medical and surgical unit within the past 2 years

• Current Basic Life Support (BLS) certification

• Current N95 Mask Fit Test Certificate

• Proof of current immunization for measles, mumps, rubella, and varicella (MMRV)

• Proof of negative TB skin test within the past year or negative chest x-ray within the past 5 years

• Willing to undergo Vulnerable Sector Police Check as a condition of hire.

Please note that based on recent government mandates and directives, healthcare workers are now required to provide proof of full COVID-19 Vaccination.

If successful, new hires will be required to provide proof of vaccination prior to their start date.

Saputo offers a positive, clean environment that is conducive to your professional development! Reporting to the maintenance supervisor, the incumbent will be responsible for carrying out various maintenance and servicing tasks in collaboration with the electrical technician.

Available schedule: 12-hour shifts. Day and night. You will have a fixed schedule defined in advance.

Salary : We offer a starting salary of $36.15/hr and are assessed based on experience.

We support and care for our employees and their families by offering:

• Vacation upon hiring;
• Generous and comprehensive group insurance;
• Group pension plan with employer contribution;
• Telemedicine and assistance program for employees and their families;
• Share capital with employer contribution;
• Generous allowance for parental leave;
• Paid leave; sickness, mobile and volunteer leave;
• Possibility to contribute to group RRSPs and TFSAs
• Training and development programs;
• Activities organized for employees and their families;
• Special discounts on our products;

Contributing in this role means:

• Carry out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of equipment and the building;
• Ensure checks and maintenance of the refrigeration and air conditioning systems as well as ensuring the proper functioning of the steam boiler;
• Sanitary welding (TIG);
• Carry out the work to be done according to established priorities, the availability of equipment and materials required;
• Perform inspection and preventive maintenance of equipment;
• Troubleshoot control sequences including PLCs, operator interfaces, frequency converters, industrial and computer communication networks.
• Maintain schematic drawings, work procedures and configuration parameters of the various equipment, while respecting the electrical safety program and health and safety standards established by the company.
• Apply the standards required according to the various legislations in force in terms of OHS, environment, HACCP;

The qualifications sought are:

• Hold a DEP in electromechanics or other similar training;
• Hold a C license (Asset)
• Have concrete knowledge of electrical systems, reading plans or diagrams.
• Have skills with automation systems in a predominantly Allen-Bradley environment;
• Have a minimum knowledge of operator interfaces (HMI), Allen-Bradley and Omron;
• Master the operation of electric motors and frequency variators.
• Experience in a manufacturing environment with a production line operating in continuous mode with very short intervention times.

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

We are seeking a Bilingual Site Supervisor who will be directly in charge of Security guards at assigned client site. Observes and reports activities and incidents, providing for the security and safety of client property and personnel. Performs duties of Security Guard within scope of assignment. Makes periodic tours to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. 

RESPONSIBILITIES

• Provides lead direction at assigned client site on assigned shift; acts to ensure that post orders are followed, that established rounds are completed, and that adequate reports are filed; notifies proper authorities and client in emergency situations. 
• May counsel and discipline personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents counseling and disciplinary actions. 
• Assists in the training of Security Guards and review of post orders. 
• Assists in the submission of payroll and personnel information to the company as designated.
• In conjunction with company management or designated company representatives acts to ensure adequate security coverage of all posts. 
• Prepares, files and submits various reports as required. 
• Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities. 
• Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service. 
• As assigned, in accordance with applicable company policies and procedures and in compliance with provincial and federal laws, carries out lead or supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and making hiring and termination recommendations. 

QUALIFICATIONS

• Bilingual (English and French).
• 2 years minimum experience in the same role or similar.
• Be eligible to obtain a security clearance (min 5 years in Canada).
• Security Guard license (BSP).
• Flexibility and availability to be on-call 24/7 as needed.
• Knowledge in security strategies, principles, standards, policies, and procedures.
• Ability to provide positive direction and motivate performance. 
• Ability to track and maintain schedule assignments. 
• Understanding of a variety of security and safety devices and controls. 
• Ability to adapt to changes in the external environment and organization. 
• Strong customer service and results orientation. 

Available positions:

• Day, evening and night shifts
• Total of 24 hours, 36 hours or 40 hours per week

Job Requirements:

• Valid security guard license (BSP)
• Valid first aid certificate (CPR)
• Be willing to obtain or have a reliability clearance (minimum 5 years of residence in Canada)
• Customer service skills
• Proactive, punctual and professional
• Ideally reside in Gatineau or its surroundings

Main tasks to be accomplished:

• Regular patrols (rounds)
• Surveillance of the premises
• Reporting of incidents and events
• Beware of and report potential hazards
• Respond to specific customer requests

Securitas Canada is an equal opportunity employer. We encourage applications from all four designated groups—women, Indigenous communities, visible minorities, and persons with disabilities.

#AF-EasternCanada

Are you interested in exploring an opportunity at Gazifère? We would love to hear from you - apply today!

What You Will Do

• Speak to customers in a high volume, fast paced environment via phone and email.

• Respond professionally and efficiently to incoming calls and establish a relationship of trust with customers

• Actively listen and understand customers needs and provide on the spot solutions in an efficient and courteous manner

• Seize opportunities to upsell service and/or product to customers.

• Become a product & service expert and understand each customer's needs to provide accurate and practical solutions.

• Cordially and respectfully resolve complaints and transform them into lessons learned.

• Perform related administrative tasks, as the need arises

Who You Are

You will have the following:

• High school diploma and previous work experience in a customer service role (in a call centre environment would be an asset);

• Bilingual, the person in this role must be fluent in French (speaking, reading, writing). As the person in this role is required to frequently interact with colleagues, stakeholders and clients that do not speak French, a proficient knowledge of English(speaking, reading, writing) is also required.

• Professional customer service skills with a strong phone presence paired with a solutions attitude, helping nature, and passion for the customer and customer experience.

• Excellent listening and interpersonal skills

• Proven analytical, decision making, and problem solving capabilities

• Proven organizational skills with the ability to prioritize

• Computer savvy, comfortable sitting at a desk and working with multiple monitors

• Digital Literacy and solid understanding of the Microsoft Office Suite and capability to manage different computer systems

• Strong attention to detail and thorough application of procedures

• Demonstrated motivation, solid work ethic and willingness to learn

Working Conditions

35 hours/week; Variable shifts between 7am to 8pm, Monday to Friday.

Posting End Date:

May 04, 2025

Information For Applicants:

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

The role of the Bilingual Customer Service  (Eng/Fre) will support the ongoing re-occupancy and modified use of common building areas and flow of people in and out of buildings as part of the building operations team.  In this role, the Bilingual Customer Service  rep is an important resource to provide a visible contact point for building occupants, provide information on where to go to access work areas where new queuing procedures are in place, provide additional sanitization of high touch areas like door handles, counters and common area seating, provide observational reporting on effectiveness of physical distancing measures and protocols to the operational team and client to drive continual improvement in new building access procedures.  You will work with a team of professionals delivering property management services.  This role will support the key differentiator of the organization – it’s people, by enabling a culture of high-performance teams.

Location details:

• 220,000 square feet of fully modernized and renovated space, operates 5 days a week
• Number of employees vary from building to building
• Space could include onsite cafeteria, main entrance, multipurpose rooms, event space, games room, lobby areas, onsite fitness centre, customer center and more
• Locations such as GOC National Capital Region

KEY DUTIES & RESPONSIBILITIES

Client Support

• Support customers, visitors and employees in a friendly, knowledgeable and courteous manner at all times.
• Responsible for workplace experience in designated lobby and service areas - greeting team members, responding to inquiries and questions, facilitating access to the building and giving access cards .
• Have in-depth knowledge of the workplace - technology, meeting rooms, multi-purpose and shared spaces, amenities and places of interest, and be able to communicate these confidently and clearly to team members and guests.
• Act as an ambassador for the Workplace Experience Program
• Respond to incoming calls promptly, professionally and courteously.
• Maintain and distribute program related documentation in support of Experience team onboarding and training.
• Assist in planning minor events and setting up meeting venues
• Provide maps of the amenity areas of the location
• Use operational knowledge of the facility to quickly resolve any issues encountered by team members or guests.
• Manage security access cards for visitors and contractors.
• Optionally submit work orders for maintenance (including technology), workspace, or janitorial issues, to ensure prompt response and follow-up for continuous improvement.
• Ensure occupational health and safety guidelines are adhered to and report any violations or near misses to the manager, client or BGIS partners.

• Bilingual Customer Service  (Eng/Fre)  must be Bilingual French (fluent in both written and verbal communication)
• This role requires the Bilingual Customer Service rep to work on site Monday to Friday (during business hours)
• College diploma with 1-3 years of job-related experience, ideally in a Corporate or Tourism/Hospitality environment in a concierge, host or reception role
• High level of people skills - service oriented, customer-focused and a can-do attitude
• Able to exercise sound judgement, make decisions, provide direction, work with a high level of confidentiality and discretion
• Strong written and verbal communication skills
• Strong computer skills, including MS Office (Word, Excel, PowerPoint, MS Teams)
• Self-taught, able to work both independently and in a team
• Pro-active, approachable, and solution-based
• Ability to handle multiple priorities and work under pressure
• Strong organization skills

Licenses and/or Professional Accreditation

• Clean criminal record check
• Basic knowledge of health and Safety Legislation and regulatory requirements

Other

Note that BGIS has implemented several safety measures and orientation during the current pandemic designed to educate, coach and protect team members and the general public from COVID-19. 

Security guard positions to fill the following shifts:

• Day, evening and night shifts for a total of 24 hours, 36 hours, 40 hours per week

Job Requirements:

• Valid Security Officer Permit (BSP)
• Valid first aid certificate (CPR)
• Have/willing to obtain clearance – Reliability level
• Customer service skills
• Proactive, punctual and professional
• Ideally live in the city of Gatineau and its surroundings

Main tasks to be accomplished:

• Do patrol (rounds)
• Do surveillance
• Reporting incidents
• Be alert to any potential hazards in the building and report them
• Satisfying customer demands

Securitas Canada is committed to employment equity. We encourage applications from all four designated groups – women, Aboriginal communities, visible minorities and persons with disabilities.

#AF-Quebec

#AF-EasternCanada

The General Repair Technician II is a mid-entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility technical and non-technical component monitoring and inspection.
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

KNOWLEDGE & SKILLS

• High school diploma or equivalent
• Minimum 3 years of facility operations and maintenance work experience
• Knowledge of processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards
• Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Basic knowledge and understanding of Building Automation Systems (BAS)
• Ability to read understand and interpret technical drawings and information
• Computer literacy
• Demonstrated maintenance and repair skills
• Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise
• Must be willing to wear personal protective equipment
• Must meet enhanced security clearance requirements
• Valid drivers’ license

Licenses and/or professional accreditation 

• Demonstrate an interest in obtaining a diploma or a certificate or be in the process of obtaining one.
• Meet the requirements for a higher security clearance.
• Any one of the following are considered an asset:
  • Building Operator Certification or equivalent through an accredited institution preferred
  • Building Systems Maintenance Certificate (SMC)
  • Systems Maintenance Administrator (SMA)
  • Systems Maintenance Technician (SMT)
  • Facilities Technician Certification
  • Working towards a trade license, an asset
  • Working towards Building Environment Systems (BES) Operation Class 1

The general repair technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems, performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
• Operates facility mechanical and other systems.
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements.
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
• Maintains all assigned tools and arranges for repair and replacement where required.
• Submits all expenditures on a timely basis.
• Other duties as assigned.

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years' experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance.
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment.
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency.
• Knowledge and understanding of Building Automation Systems (BAS).
• Knowledge and understanding of HVAC Systems.
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification.
• Mentoring skills required to support lower-level technician’s development.
• Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise.
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE).
• Must be capable of obtaining appropriate security clearance.
• Hold a valid driver's license.

Licenses and/or Professional Accreditation (one of the following bullet points)

• Building Operator Certification or equivalent through an accredited institution required.
• Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.).