864 Jobs Found

Customer Service Representative Part-time Job

BMO Canada

Customer Service   North Vancouver
Job Details

Application Deadline:

12/13/2024

Address:

1120 Marine Drive

 

Our Lower Capilano branch is seeking a part-time (18,75 hours) Customer Service Representative, available to support a flexible schedule (Monday through Saturday).  

 

Find your place within a team that will cheer you on as you learn, lead, and advance a career that has a real impact on our clients' lives.  

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
North Vancouver
  Customer Service Part-time
  33,850  -  44,000
Application Deadline: 12/13/2024 Address: 1120 Marine Drive   Our Lower Capilano branch is seeking a part-time (18,75 hours) Customer Service Representative, available to support a...
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Nov 22nd, 2024 at 13:05

Cook Full-time Job

A&W

Tourism & Restaurants   North Vancouver
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Fast food outlet or concession

Responsibilities

Tasks

  • Determine the size of food portions and costs
  • Requisition food and kitchen supplies
  • Prepare and cook complete meals or individual dishes and foods
  • Inspect kitchens and food service areas
  • Order supplies and equipment
  • Maintain inventory and records of food, supplies and equipment
  • Clean kitchen and work areas
  • Manage kitchen operations
  • Wash, peel and cut vegetables and fruit
  • Prepare, heat and finish simple food items

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Flexibility
  • Team player

 

How to apply

By email

[email protected]

By mail

920 Marine DriveNorth Vancouver, BCV7P 1R9

In person

 

920 Marine DriveNorth Vancouver, BCV7P 1R9Between 12:00 p.m. and 05:00 p.m.

Cook

A&W
North Vancouver
  Tourism & Restaurants Full-time
  18.10
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
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Nov 12th, 2024 at 16:53

Administrative assistant Full-time Job

Panago Pizza

Administrative Jobs   North Vancouver
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as college, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to arrange and co-ordinate seminars, conferences, etc., supervise other workers, train other workers, and train, direct, and motivate staff
  • The candidates should be able to determine and establish office procedures and routines, plan, develop, and implement recruitment strategies, schedule and confirm appointments, and manage contracts
  • The candidates should be able to manage training and development strategies, answer telephone calls and relay messages, answer electronic enquiries, and compile data, statistics, and other information
  • The candidates should be able to oversee the preparation of reports, advise senior management, respond to employee questions and complaints, and order office supplies and maintain inventory
  • The candidates should be able to negotiate collective agreements on behalf of employers or workers, oversee payroll administration, arrange travel, related itineraries, and make reservations, and open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
  • The candidates should be able to type and proofread correspondence, forms, and other documents, perform data entry, provide customer service, recruit and hire workers and carry out related staffing actions, and maintain and manage digital databases
  • The candidates should be able to perform basic bookkeeping tasks, consult with clients after sale to provide ongoing support, conduct performance reviews, oversee occupational health and safety, and supervise office and volunteer staff

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Administrative assistant

Panago Pizza
North Vancouver
  Administrative Jobs Full-time
  28.50
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as college, CEGEP or other non-u...
Learn More
Jul 3rd, 2024 at 13:39

Web developer Full-time Job

Ace Laser Inc (Toner Parts)

IT & Telecoms   North Vancouver
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates should have Bachelor’s degree or equivalent experience
Experience: Candidates should have experience of 2 years to less than 3 years
Computer and technology knowledge: HTML, Java, JavaScript, JSP, CSS, C++, Web service design, JQuery, Data analysis software, .NET, C#, Ruby

 

Physical Requirements:

    • The candidates should thrive in a fast-paced work environment and be capable of working effectively under pressure
  • The candidates should demonstrate a strong attention to detail in their work and have the ability to distinguish between colors

Other Requirements:

  • The candidates should be dependable in fulfilling their responsibilities and possess efficient interpersonal skills
  • The candidates should be highly organized in their approach and effective team players, known for their accuracy in tasks

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to source, select, and organize information for inclusion and design the appearance, layout, and flow of the Website
  • The candidates should be able to create and optimize content for the Website using a variety of graphics, database, animation, and other software
  • The candidates should be able to conduct tests and perform security and quality controls, plan, design, write, modify, integrate, and test Web-site related code
  • The candidates should be able to write, modify, integrate, and test software code, identify and communicate technical problems, processes, and solutions
  • The candidates should be able to prepare reports, manuals, and other documentation on the status, operation, and maintenance of software, research and evaluate a variety of software products
  • The candidates should be able to maintain existing computer programs by making modifications as required and write, modify, integrate, and test software code for e-commerce and other Internet applications

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Web developer

Ace Laser Inc (Toner Parts)
North Vancouver
  IT & Telecoms Full-time
  39
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates should have Bachelor’s degree or equivalent experience Experience: Candidates...
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Jun 12th, 2024 at 15:20

Waiter/waitress Full-time Job

Aura 888 Foods Ltd

Tourism & Restaurants   North Vancouver
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

 

Physical Requirements:

  • The candidates should be able to handle weight Up to 9 kg (20 lbs)

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position.
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to present bills to customers and accept payment in cash, credit or debit cards, traveler’s cheques, or room billings
  • The candidates should be able to describe menu items including daily specials for customers
  • The candidates should be able to advise on menu selections
  • The candidates should be able to clear and clean tables, trays, and chairs
  • The candidates should be able to greet patrons, present menus, make recommendations and answer questions regarding food and beverages
  • The candidates should be able to serve food and beverages

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
[email protected]

By mail
88 Chesterfield Avenue
North Vancouver, BC
V7M 0B3

Waiter/waitress

Aura 888 Foods Ltd
North Vancouver
  Tourism & Restaurants Full-time
  17
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates don’t ne...
Learn More
May 13th, 2024 at 11:51

Supervisor, food services Full-time Job

MAVI'S MIDTOWN FOODS LTD

Tourism & Restaurants   North Vancouver
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need Secondary (high) school graduation certificate

  •  

Experience: Candidates need an experience of 7 months to 1 year

Responsibilities

Tasks

  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Estimate and order ingredients and supplies
  • Ensure food service and quality control
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Supervise and check assembly of trays
  • Supervise and check delivery of food trolleys
  • Establish work schedules

How to apply:

 

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.

By email

 

[email protected]

Supervisor, food services

MAVI'S MIDTOWN FOODS LTD
North Vancouver
  Tourism & Restaurants Full-time
  18.50
Requirements: Languages: Candidates must have knowledge of the English Language. Education: Candidates need Secondary (high) school graduation certificate   Experience: Candidates...
Learn More
Jan 29th, 2024 at 12:25

Retail salesperson Full-time Job

Obsession Bikes

Sales & Retail   North Vancouver
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates needs Secondary (high) school graduation certificate
Experience: Candidates needs an experience of 1  to less than 7 months

Work site environment: Non-smoking

Work setting: In shop

Responsibilities

Tasks

  • Operate cash register
  • Provide advice about merchandise
  • Assist in display of merchandise
  • Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
  • Provide customer service

Experience and specialization

Type of product

  • Bicycle
  • Sports equipment and clothing

Additional information

Personal suitability

  • Hardworking
  • Positive attitude
  • Efficient interpersonal skills
  • Flexibility
  • Reliability
  • Excellent oral communication
  • Client focus

Benefits

Long term benefits

  • Other benefits

 

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

 

 

By email

[email protected]

How-to-apply instructions

Here is what you must include in your application:

  • Cover letter

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?

Retail salesperson

Obsession Bikes
North Vancouver
  Sales & Retail Full-time
  17  -  25
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates needs Secondary (high) school graduation certificate Experience: Candidates ne...
Learn More
Jan 12th, 2024 at 00:32

Team Member (Full Time & Part Time Storewide Opportunities) Full-time Job

Whole Foods Market

Sales & Retail   North Vancouver
Job Details

*Urgently Hiring Prepared Foods Production and Service Team Members*

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where you’ll work in a professional environment, with the highest quality ingredients and have a true work-life balance! We are currently hiring for a variety of roles with various schedules. We have Full-Time and Part-Time opportunities, depending on the role and team. Apply once to be considered for openings at this location!

 

 

Here is a list of our Team Departments and the Team Member roles you may be considered for:

 

*Urgently Hiring Prepared Foods Production and Service Team Members*

  • Bakery:  Counter Service, Packaging, Coffee Bar
  • Customer Service / Store Support:  Cashier, Cashier Assistant (Bagging, Carts), Sanitation
  • Grocery:  Stocker (Frozen Foods, Dairy, Bulk Items) – Day and Overnight shifts
  • Meat:  Counter Service, Oven-Ready Prep
  • Prepared Foods:  Deli Counter Service, Kitchen, Food Prep, Dishwasher, Culinary Venues (Pizza Maker, Sandwich Maker, Runner: Hot Food / Salad Bar)
  • Produce / Floral:  Stocker, Clerk, Floral Arrangements, Production (Fruit and Vegetable Cutting)
  • Seafood: Counter Service, Oven-Ready Prep
  • Specialty: Beer, Wine, Cheese Cutting and Wrapping, Chocolate, Pub Service
  • Whole Body: Stocker (Vitamins, Supplements, Body Care, Clothing and gifts)

 

** All roles/departments listed above may not be available at all locations

 

 

Benefits

  • Competitive pay, flexible scheduling, paid time off, 20% store discount, growth opportunities including training programs, and more!

 

Team Members provide support performing duties related to customer service, stocking, and sanitation in assigned department(s). All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and other Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support Whole Foods Market core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

 

Desired Work Experience

  • No prior retail experience required.

 

Responsibilities

  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Performs opening, mid, and closing duties as assigned.
  • Follows department procedures for preparing, storing, rotating, and stocking of product.
  • Prepares, packages, weighs, and prices products for sale.
  • Monitors product quality and freshness and ensures proper product rotation.
  • Ensures cases and shelves are clean and well-stocked.
  • Completes spoilage, sampling, temperature, and sweep logs as required.
  • Assists with periodic inventory checks.
  • Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
  • Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
  • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with Whole Foods Market cleanliness and safety standards.
  • Ensures accuracy of signs and pricing.
  • Immediately reports safety hazards and violations.
  • Performs other duties as assigned by store, regional, or national leadership.


Knowledge, Skills, & Abilities

  • Ability to learn basic knowledge of all products carried in department.
  • Ability to visually examine products for quality and freshness.
  • Proactively reads labels and familiarizes oneself on various products.
  • Strong to excellent communication skills and willingness to work as part of a team.
  • Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
  • Ability to follow directions and procedures; effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Understanding of and compliance with Whole Foods Market quality goals.


Physical Requirements/Working Conditions

  • Must be able to lift 50 pounds.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: Less than 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
  • Ability to work in a wet and/or cold environments.
  • Ability to use tools and equipment, including box cutters, knives, electric pallet jacks, forklifts, hand trucks, six-wheel carts, balers, and other heavy machinery.

Team Member (Full Time & Part Time Storewide Opportunities)

Whole Foods Market
North Vancouver
  Sales & Retail Full-time
  17  -  20.65
*Urgently Hiring Prepared Foods Production and Service Team Members* Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where you’ll wor...
Learn More
Jan 11th, 2024 at 08:01

Warehouse Worker Full-time Job

City Of Vancouver

General Category   Vancouver
Job Details

Main Purpose and Function

Performs materials handling function at the City of Vancouver’s warehouse facilities including; loading, unloading, sorting, storing, moving, and counting inventory; receiving and issuing materials; packing and labeling materials; and general warehouse maintenance. 

 

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

 

Main Purpose and Function

Performs materials handling function at the City of Vancouver’s warehouse facilities including; loading, unloading, sorting, storing, moving, and counting inventory; receiving and issuing materials; packing and labeling materials; and general warehouse maintenance. 

 

The Warehouse Worker reports to the Storekeeper position; frequently interacts with a wide range of internal and external stakeholders.

 

Specific Duties & Responsibilities

Receiving Inbound Material

  • Unloads and inspects material for quality and quantity
  • Compares purchase order to packing slip, report and document any discrepancies
  • Records the receipt of all inbound materials in SAP

 

Storing Material

  • Labels  material by SKU number, barcode, material description, and / or bin number
  • Arranges and stock material on racks, shelves, or bins according to predetermined sequence, and restock shelves as required
  • Stores, distributes and / or disposes of returned material
  • Maintains accurate records of all in-stock material in SAP

 

Picking and Processing Orders

  • Accepts and reviews accuracy of outbound customer orders, work orders, shipping orders, and requisition forms
  • Picks ordered materials from warehouse stock, assemble and prepares ordered materials for shipping
  • Loads and/or delivers orders when required
  • Records outbound material movement in SAP

 

Inventory Management

  • Conducts scheduled inventory cycle counts, record count totals, and report any discrepancies between count and SAP record
  • Maintains accurate record of inventory movement in SAP

 

Customer Services

  • Reviews, corrects, and completes orders request and document in SAP
  • Resolves routine customer inquiries at the counter and over the telephone
  • Makes occasional offsite deliveries
  • Accompanies customers in the warehouses

 

Warehouse Operations

  • Adheres to the necessary safety methods and procedures, departmental processes, and corporate policies
  • Maintains warehouse cleanliness and organization
  • Operates motorized material handling equipment (e.g. vehicles, forklifts, order pickers etc.)
  • Performs other duties/responsibilities as assigned

 

Qualifications

Education and Experience:

  • Completion of grade 12 or equivalency
  • Related warehouse experience, or an equivalent combination of education and experience
  • Forklift Operator Certificate is required, with preference given to candidates with at least 2 years experience operating a forklift
  • Current and valid Driver’s License for the Province of British Columbia is required

 

Knowledge, Skills and Abilities:

  • Working knowledge of warehouse operations and materials movement
  • Ability to take directions, and follow instructions and regulations
  • Ability to perform thorough, complete, and accurate work
  • Ability to work collaboratively within a team environment
  • Ability to build effective working relationships
  • Ability to use computer programs including word-processing, spreadsheets, databases and scheduling programs
  • Ability to read, write, count, and speak English
  • Ability to lift, push, and carry heavy items
  • Ability to operate a vehicle, forklift, and order picker 
  • Ability to use hand and power tools
  • Ability to work at heights
  • Ability to perform physical work in all weather conditions

 

Driver’s License and Record Checks:

  • A valid BC Driver's license is required.
  • The license must not include any restrictions that would affect the ability to legally and safely carry out job responsibilities.
  • Transportation arrangements must meet the operational requirements of the department

 

 

Business Unit/Department: Finance & Supply Chain Mgmt (1150) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Auxiliary/Casual 

Position Start Date: February 2025  

Salary Information: Pay Grade GR-016: $30.41 to $35.72 per hour

 

Drivers License and Record Checks

Candidates must attach the following records and satisfy the City’s driving requirements to be considered for this role:

  • Copy of your three-year ICBC Commercial Driver’s Abstract (N Print) directly from ICBC dated within 30 days of this posting
  • Copy of your three-year ICBC Driver’s Claims History directly from ICBC within 30 days of this posting
  • If you have less than three years driving experience in BC, a request must be made for out of province/country abstract and claims history

 

Application Close: February 2, 2025

Warehouse Worker

City Of Vancouver
Vancouver - 8.59km
  General Category Full-time
Main Purpose and Function Performs materials handling function at the City of Vancouver’s warehouse facilities including; loading, unloading, sorting, storing, moving, and counting...
Learn More
Jan 28th, 2025 at 16:17

Service Support Officer Full-time Job

Scotiabank

Customer Service   Vancouver
Job Details

What you will be doing:


The Service Support Officer contributes to the overall success of the Private Banking team by ensuring specific individual goals, plans and initiatives are executed/delivered in support of the team’s objectives. The incumbent delivers exceptional personal service in all activities completed to support the Private Banking team.  This includes ensuring all activities are conducted within compliance with governing regulations, internal policies, and procedures

 

Is this role right for you? In this role you will:

 

Increase Client Satisfaction and loyalty through Service Excellence by:

  • Delivering the desired Client Experience by consistently applying the Service basics **during all Client/ PB team interactions. **Provide consistently excellent client experiences and demonstrate ‘Our Service Promise’ by being best at the basics: Friendly, Willing to Assist, Efficient and Professional
  • Demonstrating confidence and knowledge by ensuring transactions are thorough and accurate.
  • Demonstrating respect and knowledge in interactions with the APB/Banker 
  • Providing exceptional service and support combined with innovative approaches to resolving Client’s and the Private Banking Team’s service issues while adhering to policy and procedures,
  • Providing support to the PB Team with client concerns and complaints. Raise any client complaints to the PB Team that have been brought the Service Support Officers’ attention

 
Contribute to the quality and efficiency of branch operations as well as compliance with regulatory and internal bank guidelines by:

  • Adhering to cash, custody and security procedures and Bank policies at all times. 
  • Adhering to position authorities and bank policies
  • Accurately processing daily transactions and Service Requests from Salesforce originated by the Private Banking Team and Clients.
  • Checking/authorizing transactions with approved limits.
  • Daily completion of the Accounting Support Package as outlined in the ASP at a glance for Sales Support Officers document.
  • Ensuring accurate and timely completion of daily and periodic monitoring activities including Automated Control System, Worklist Management Exceptions, Work Hub, Digital Courier
  • Escalating fraudulent activities, unusual occurrences, issues/deficiencies/trends to your direct supervisor and/or Team Lead and/or AML and/or Branch Compliance Officer (BCO) and/or Chief Compliance Officers and/or applicable Shared Services Department as appropriate
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
     
  • Adhere to compliance with regulatory activities and guidelines as part of the service process, including Privacy, Occupational Health & Safety (OHS), Anti-Money Laundering (AML), Anti-Terrorist Financing, Financial Consumer Agency of Canada (FCAC), Know Your Customer (KYC), Canadian Deposit Insurance Corporation (CDIC), Mutual Fund Dealer Association (MFDA) rules, regulations, and policies, as well as Scotia Securities Inc. (SSI) guidelines/processes and Guidelines for Business Conduct.
  • Champions a high-performance environment and contributes to an inclusive work environment.

Service Support Officer

Scotiabank
Vancouver - 8.59km
  Customer Service Full-time
What you will be doing: The Service Support Officer contributes to the overall success of the Private Banking team by ensuring specific individual goals, plans and initiatives are...
Learn More
Jan 27th, 2025 at 15:56

2024 VFRS Firefighter Full-time Job

City Of Vancouver

Public Service   Vancouver
Job Details

Vancouver Fire and Rescue Services (VFRS) is committed to being the international leader in fire, rescue, community risk reduction, and staff safety and wellness. Located on the traditional, ancestral and unceded lands of the the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Sel̓íl̓witulh (Tsleil-Waututh), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working to be the greenest city in the world. Named among Canada’s Top Employers, and Canada’s Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

 

Consider joining our team and being part of a dynamic, exciting, inclusive and rewarding workplace.

 

 

VFRS employs over 850 people, has 20 fire halls, a training site, and two fire prevention offices. In addition to fire suppression, VFRS provides pre-hospital care, vehicle rescue, marine response, hazardous materials response, technical rescue, and many other emergency services in Vancouver. We work to create safe communities through public education for all ages, fire prevention and inspection services, and by working closely with partner agencies and community groups.

 

Application Close: Open until vacancies filled

2024 VFRS Firefighter

City Of Vancouver
Vancouver - 8.59km
  Public Service Full-time
Vancouver Fire and Rescue Services (VFRS) is committed to being the international leader in fire, rescue, community risk reduction, and staff safety and wellness. Located on the tr...
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Jan 21st, 2025 at 14:19

Project Manager Full-time Job

CBRE

Administrative Jobs   Vancouver
Job Details

As a CBRE Project Management Consultant, you will be responsible for providing consulting services to an assigned market or client account to help achieve the company's strategic business objectives.

This job is part of the Project Management function. They are responsible for the management of projects from initiation through completion.


Please be advised that effective January 1, 2025, CBRE Project Management and Turner & Townsend  will be consolidated into a single global business entity. As a candidate applying for a position, you should be aware that while your initial employment may be with T&T PJM Canada Ltd, you will subsequently transfer directly to Turner & Townsend at a date to be determined.

What You’ll Do:
  • Manage all areas of project management for singular real estate projects. This includes planning, design, construction, occupancy, and closeout.
  • Work directly with clients to prepare all elements of the project. This includes the scope of work, project delivery resource requirements, cost estimates & budget, work plan schedule & milestones, quality control, and risk identification.
  • Define the project delivery resources from pre-qualified lists or through the project qualification process. Conduct a standard request for proposals, complete bid evaluations, and recommend resources to clients.
  • Implement project documentation governance that is aligned with company and client requirements.
  • Ensure project data integrity and documentation is accurate, timely, and coordinated.
  • Direct the project delivery team by providing guidance and direction to achieve goals.
  • Create action plans to meet objectives, budget, and schedule. Track the progress of each project and report status and variances.
  • Demonstrate ability to identify project threats and develop risk mitigation and contingency plans. Implement action plans to reduce or eliminate project risks.
  • Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
  • Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
  • Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
  • Impact a range of customer, operational, project, or service activities within own team and other related teams.
  • Work within broad guidelines and policies.
  • Explain difficult or sensitive information.
What You’ll Need:
  • Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. 
  • LEED AP, PMP, and/or CCM designation(s) preferred.
  • Ability to exercise judgment based on the analysis of multiple sources of information.
  • Willingness to take a new perspective on existing solutions.In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Organizational skills with an advanced inquisitive mindset.
  • Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.
Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
 
The successful candidate will be required to attain and maintain a valid and active RCMP security clearance.

Project Manager

CBRE
Vancouver - 8.59km
  Administrative Jobs Full-time
As a CBRE Project Management Consultant, you will be responsible for providing consulting services to an assigned market or client account to help achieve the company's strategic b...
Learn More
Jan 20th, 2025 at 15:10

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