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BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers and employees; while ensuring we continue to deliver safe, reliable, and affordable service—now and into the future.

As our vessels and terminals become increasingly connected, and we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders who are excited by what’s possible. Leaders who not only embrace innovation, but who also know how to build, inspire, and empower teams to turn vision into reality.

If you thrive in complex, large-scale environments, enjoy driving enterprise-wide transformation, and are comfortable operating at the intersection of business strategy and technology delivery, this could be the opportunity you’ve been waiting for. Join us and play a meaningful role in shaping the future of coastal transportation—where the challenge is significant and the impact is lasting.

The Opportunity

We are seeking a Director, IT Operations to lead the core infrastructure and front-line technology services that power one of the largest and most complex marine transportation networks in the world.

This is a critical leadership role providing oversight of enterprise infrastructure, cloud operations, and end-user support — ensuring stability today while advancing modernization for tomorrow.

As a Director, IT Operations, you provide strategic leadership for the reliability, resilience, and continuous evolution of BC Ferries’ core IT services.

The portfolio includes:

• On-premise data centres and server environments (Windows, Linux/UNIX)
• Enterprise storage, backup, disaster recovery, and virtualization platforms
• Microsoft 365 and Azure tenants
• Monitoring, automation, and cloud governance platforms
• Field Technology Services (Tier 2)
• IT Helpdesk operations (Tier 1, 24x7 support model)

The Role

Reporting to the Executive Director, Technology Services, you contribute value through key areas of oversight such as:

• Developing and executing the IT Operations strategy aligned with enterprise technology and business priorities;
• Overseeing operational governance across availability, capacity, service levels, incident response, vendor performance, and cost optimization;
• Establishing policies, standards, and operating models for infrastructure, cloud, and end-user support services;
• Providing leadership in multi-year roadmap planning, including data centre lifecycle management, compute refresh, Microsoft 365 and Azure modernization, and monitoring platform evolution;
• Leading teams supporting Cloud Operations, Windows Server, Linux/UNIX, virtualization platforms, enterprise storage, backup and disaster recovery, and compute automation;
• Ensuring secure and resilient configuration, patching, monitoring, and lifecycle management of server environments;
• Overseeing system performance, capacity planning, and enterprise infrastructure reliability initiatives;
• Driving modernization toward cloud-based services where appropriate;
• Ensuring the operation, lifecycle management, compliance, and physical security of corporate data centres and server rooms;
• Overseeing power, cooling, rack infrastructure, networking handoffs, and site resiliency across shore locations and onboard vessels;
• Ensuring disaster recovery readiness, backup integrity, and high availability architecture;
• Managing vendor contracts related to colocation, hardware maintenance, and physical infrastructure services;
• Providing leadership for Microsoft 365 workload administration, including Exchange Online, SharePoint Online, OneDrive, Teams, Intune, Defender, and identity security;
• Overseeing configuration governance, licensing strategy, and operational standards across collaboration and cloud platforms;
• Partnering with IT Security to strengthening compliance, data governance, DLP, retention, and secure collaboration practices;
• Overseeing Azure tenant management and adoption, including landing zone governance, cloud provisioning, monitoring, and cost management;
• Implementing and maintaining cloud architecture standards across identity, network topology, automation, and security baselines;
• Leading workload transitions to Azure while ensuring seamless hybrid interoperability;
• Leading field technology and IT Helpdesk teams, strengthening incident intake, triage, request fulfillment, first-contact resolution, and 24x7 service delivery;
• Championing automation, self-service capabilities, proactive monitoring, and problem management;
• Embedding ITSM processes across incident, problem, change, request, and knowledge management disciplines;
• Leveraging KPIs and service reporting to drive transparency, informed decision-making, and operational efficiency;
• Leading, mentoring, and developing a multi-disciplinary team of managers, specialists, analysts, and technicians;
• Building a performance-driven culture grounded in accountability, service excellence, and professional growth;
• Managing operational budgets across compute, cloud services, data centres, and support functions;
• Overseeing strategic vendor relationships, including hardware OEMs, MSPs, cloud providers, and licensing partners;
• Ensuring contract compliance, performance monitoring, and procurement alignment with corporate policy;

What you bring to the team

• Bachelor’s degree in Business, Computer Science, or IT related field
• ITIL certification strongly preferred
• Cloud and infrastructure certifications (Azure, M365, VMware, RedHat) considered an asset
• 10+ years of IT operations leadership, including managing leaders and multi-disciplinary teams
• Strong understanding of ITSM practices, automation, monitoring, and operational governance
• Demonstrated experience with hybrid infrastructure (on-prem + Azure cloud) and O365 enterprise operations
• Experience leading large-scale service desk/support operations (Tier 1 and Tier 2)

Join us!

If this sounds like your next great career move, please submit your resume and cover letter online.

This posting will remain open until the position is filled. We anticipate conducting interviews in early April.

Additional Information

The target salary range: $159,800 - $199,700 per annum. The starting salary is determined based on the successful candidate’s knowledge and experience, and on internal equity.

BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers and employees; while ensuring we continue to deliver safe, reliable, and affordable service—now and into the future.

As our vessels and terminals become increasingly connected, and we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders who are excited by what’s possible. Leaders who not only embrace innovation, but who also know how to build, inspire, and empower teams to turn vision into reality.

If you thrive in complex, large-scale environments, enjoy driving enterprise-wide transformation, and are comfortable operating at the intersection of business strategy and technology delivery, this could be the opportunity you’ve been waiting for. Join us and play a meaningful role in shaping the future of coastal transportation—where the challenge is significant and the impact is lasting.

The Opportunity

We are seeking a Director, Portfolio Planning & Execution to lead the planning, oversight, and delivery of our IT portfolio — ensuring that technology initiatives are strategically aligned, effectively executed, and deliver measurable business outcomes.

As the Director, Portfolio Planning & Execution, you will provide strategic oversight and direction across IT programs and initiatives. You will also ensure alignment with corporate and IT strategy, optimizes resource allocation, and delivers technology-enabled business value across the organization.

Working closely with IT and business leaders, vendors, and stakeholders, you will guide programs to successful planning, execution, and delivery — on time, on budget, and aligned to business outcomes.

This is a high-impact leadership role responsible for driving the IT Capital Plan, confirming portfolio scope, designing programs, and developing roadmaps that turn strategy into results.

The Role

Reporting to the Executive Director, Business Transformation, you contribute value through key areas of oversight such as:

• Leading the enterprise portfolio planning and delivery execution, aligning initiatives and investments with Corporate and IT strategy and the future operating model
• Shaping and maintaining integrated program roadmaps outlining sequencing, milestones, and high-level deliverables across the portfolio lifecycle;
• Driving successful program execution through active delivery leadership and collaboration with Business and IT teams, vendors, and stakeholders to achieve committed outcomes;
• Managing portfolio and program-level budget allocations, forecasts, and financial performance across all assigned initiatives;
• Collaborating with infrastructure, architecture, and applications teams to delivering interim or stop-gap solutions using existing technologies where appropriate;
• Overseeing the development and evaluation of Requests for Proposal, Quotes, and Information (RFXs) in alignment with IT strategy and the future architectural roadmap;
• Mitigating risks and proactively resolving issues to maintain momentum and program stability;
• Driving the development and execution of new technology, product, or collaboration initiatives as assigned;
• Encompassing the leadership responsibilities aligned with those of a Senior Project Manager, including end-to-end delivery oversight;
• Communicating and managing project expectations with team members and stakeholders, defining success criteria, and disseminating information throughout the project lifecycle;
• Facilitating workshops, Working Group sessions, Steering Committee meetings, and other stakeholder forums as required;
• Conducting and supporting team member performance management and development activities;
• Managing interdependencies, conflicting requirements, and overlapping impacts across business processes, IT services, and enterprise architectures;

What you bring to the team

• Bachelor’s degree in Business Administration, Computer Science or related field
• 10+ years of proven business/technology leadership and 15+ years of project management experience
• Certified Scrum Manager and SAFe Scrum Master Certification an asset

Join us!

If this sounds like your next great career move, please submit your resume and cover letter online.

This posting will remain open until the position is filled. We anticipate conducting interviews in early April.

Additional Information

The target salary range: $159,800 - $199,700 per annum. The starting salary is determined based on the successful candidate’s knowledge and experience, and on internal equity.

BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers and employees; while ensuring we continue to deliver safe, reliable, and affordable service—now and into the future.

As our vessels and terminals become increasingly connected, and we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders who are excited by what’s possible. Leaders who not only embrace innovation, but who also know how to build, inspire, and empower teams to turn vision into reality.

If you thrive in complex, large-scale environments, enjoy driving enterprise-wide transformation, and are comfortable operating at the intersection of business strategy and technology delivery, this could be the opportunity you’ve been waiting for. Join us and play a meaningful role in shaping the future of coastal transportation—where the challenge is significant and the impact is lasting.

The Opportunity

We are seeking an exceptional senior technology leader to join us as Executive Director, IT Applications & Data. This is a high-impact role responsible for shaping and modernizing our enterprise applications while ensuring operational excellence across a diverse and mission-critical portfolio.

This is more than a systems leadership role. It is an opportunity to transform how technology delivers value across the organization. The Executive Director is accountable for a broad and complex portfolio including:

• Customer-facing websites and booking platforms
• Oracle ERP (HR & Finance)
• IBM Maximo CMMS
• Custom-built enterprise applications

 In this role, you will lead through a period of modernization — balancing stability and knowledge retention across legacy platforms with the strategic adoption of SaaS and cloud technologies and taking advantage of AI capabilities that can help accelerate work and improve overall quality.

This role requires a leader who can elevate engineering discipline, streamline delivery, optimize vendor partnerships, and strengthen organizational capability — all while keeping mission-critical systems running reliably.

We are looking for a leader who will champion software engineering discipline, improve delivery efficiency, cultivate strong vendor partnerships, and grow organizational capability while keeping mission-critical systems resilient and dependable.

At the heart of all this we want a leader who supports the team on upskilling through formal training and on the job learning, working to develop career pathways and foster a culture of collaboration and innovation.  

The Role

Reporting to the Vice President & Chief Information Officer, this role is integral to the achievement of company objectives, and you contribute value through key areas of oversight such as:

• Leading the enterprise applications and data portfolio, overseeing ERP, CMMS (IBM Maximo), web and booking platforms, custom-built solutions, and data/BI systems, ensuring security, stability, business alignment, and a clear roadmap toward modernization;
• Maturing foundational software engineering disciplines, including environment management, source/code control, testing and automation, and release/change management, while driving scaled agile adoption, metrics-driven delivery, and continuous process improvement;
• Advancing DevOps and automation practices by strengthening CI/CD pipelines, automated testing, monitoring, and incident response, and standardizing ways of working across applications and data teams to enable speed, stability, and efficiency;
• Balancing legacy stability and modernization by sustaining ERP, Maximo, custom-built applications, and legacy BI platforms, managing technical debt, guiding SaaS and cloud adoption, and implementing transition strategies that enable teams to support both legacy and modern environments;
• Building and executing SaaS, cloud, and data modernization roadmaps, overseeing governance, integration, and security of third-party solutions, and evolving traditional BI capabilities into scalable data engineering platforms;
• Assessing and optimizing the IT organizational structure, delivery model, and operating processes, implementing changes that streamline operations, strengthen accountability, and align people, processes, and tools with future-state objectives;
• Partnering with the Vendor Management Office to shaping vendor strategy, managing contracts and performance frameworks, optimizing commercial outcomes, and introducing governance models that drive accountability and service excellence across third-party providers;
• Strengthening workforce engagement and cross-training by building resilience across legacy and modern platforms, preserving institutional knowledge, developing new SaaS, cloud, and data engineering capabilities, and fostering a culture of collaboration and continuous learning;
• Serving as a trusted business partner, co-creating solutions aligned to organizational priorities, shifting IT toward business-driven outcomes, and partnering with Finance, HR, Operations, and Asset Management to deliver integrated enterprise value;
• Providing disciplined financial stewardship by managing a $15M+ annual budget, driving efficiency through process improvement and vendor optimization, and balancing legacy sustainment with strategic modernization investments;

What you bring to the team

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field. Master’s degree preferred
• 12+ years of progressive IT leadership across enterprise applications, ERP, CMMS, and data/analytics

Join us!

If this sounds like your next great career move, please submit your resume and cover letter online.

This posting will remain open until the position is filled. We anticipate conducting interviews in early April.

Additional Information

The target salary range: $203,500 - $254,400 per annum. The starting salary is determined based on the successful candidate’s knowledge and experience, and on internal equity.

Are you passionate about driving strategic growth through data-driven insights and investment planning? We’re looking for a Senior Business Investments Advisor to join our dynamic Strategy & Planning team at BC Ferries. This is a high-impact role that will directly contribute to the formation, prioritization and execution of our strategic plan, helping us shape the future of our business.

As a key member of this team, the Senior Business Investments Advisor will act as a bridge between operations and finance. In this capacity, you will embed closely with senior leaders in operations and back office functions to understand their business and the strategic outcomes (imperatives) that they are attempting to drive forward.  Through these relationships you will assist in identifying methods to translate operational KPI improvement into anticipated revenue or cost benefits, partnering with the business owner and finance to table robust business cases with quantified value.  

The successful candidate will play a pivotal role in contributing to the creation and formation of business case development tied to our strategic imperatives and support evolution of our enterprise investment prioritization approach.

The Role

Reporting to the Manager, Strategy & Business Planning, you will have the following areas of focus:

• Supporting annual business planning and execution via the formulation of business cases to support select strategic imperatives and initiatives;
• Working closely with senior leaders and business owners to understand their improvement ideas and assist in translating them into concrete business cases, inclusive of OPEX/CAPEX investments and quantified benefit statements;
• Partner closely with corporate finance, assisting their annual financial planning and capital management processes via strengthened business contributions;
• Encouraging and empowering improved business case development within the business by developing and maintaining a reference guide of common unit cost reduction or unit margin figures that can be leveraged by improvement opportunities to rapidly create and assess draft proposals;
• Supporting the design, implementation, and sustainment of the company’s forward-looking investment prioritization and decision-making framework and planning processes;
• Establishing a consistent, comparable definition of value to enable objective evaluation and prioritization of diverse investment opportunities;

What you bring to the team

• 5+ years of experience leading and supporting business case development and investment prioritization initiatives, ensuring alignment to measurable financial and operational outcomes. Including direct experience in:
  • Developing a strong understanding of core business cost structures and revenue drivers to inform investment decisions
  • Translating operational KPI improvements into financial impacts (cost savings, revenue growth, risk mitigation)
  • Assessing CAPEX and OPEX requirements to evaluate total investment value and return
  • Designing and implementing investment prioritization and selection frameworks to optimize and balance the overall investment project portfolio
• 5+ years of experience partnering with, presenting to, and advising a Senior Leadership team (Director level and above) on investment decisions in a mid-to-large size corporate environment
• Extremely comfortable with financial concepts and stakeholders, including partnering closely with corporate finance functions
• Ability to operate independently; given requirements and functional objectives, able to conceive and propose recommended solutions and then work to directly or through stakeholders to implement
• Experience working in a management consulting or equivalent environment is an asset
• Bachelor's Degree in Business Administration, Commerce, Finance or related field
• Certification in Finance, including CFA and/or CPA is an asset
• Master's Degree in Business Administration is an asset
• Deep experience in MS Excel and PowerPoint
• Familiarity with finance systems and tools.

Working at BC Ferries as a member of our engineering team, means you will work with us as we plan for our goal to have a more resilient service by increasing the capacity and interoperability of vessels in our fleet. We are more than a marine transportation company: We connect communities and customers to the people and places important in their lives.

As a first engineer at our Tsawwassen terminal, you will have an opportunity to be trained on some of our most technically advanced vessels. In this capacity, you bring a wide scope of technical, interpersonal and leadership experience to a role central to the safe and efficient operation of the ship’s machinery and equipment, including all operating systems and services, and possess considerable knowledge of safe work practices. 

The successful applicant is a passionate, innovative engineer who brings the technical, interpersonal and leadership skills as well as the experience required for safe and efficient management and operation of the ship’s machinery and equipment. You will be committed to the Company’s vision and values including safety, exceeding customer expectations and performance efficiency.

Interested employees holding a Transport Canada Second Class Motor certification or higher may be considered for this opportunity based on meeting the qualifications, experience and suitability requirements determined by the Company.

We are searching for a Pay Analyst to join our dynamic Payroll team. As a professional, detail-oriented Pay Analyst, you are responsible for ensuring the accuracy and timelines of the pay for all non-bargaining unit employees by providing a full range of payroll services to support new hires, terminations, retirements, transfers and employee accrual rules. This includes Executive Management, the Board of Directors and employees on overseas contracts.

You provide daily support to employees and managers on payroll policies, processes and procedures, pay enquiries and ezLabor procedures. You also work closely with other departments to ensure accuracy of personnel data and provide reporting of key data to stakeholders.

The Opportunity

Reporting to the Manager, Payroll, you add value to the team by key areas of oversight such as:

• Providing payroll information and procedural support to exempt employees
• Updating and maintaining ezLabor time collection system for exempt employees
• Reviewing and ensuring that employee People data in Oracle Payroll is accurate and provides feedback as required
• Processing pay for employees on overseas contracts and Board of Directors
• Managing timesheets for exempt employees on pre-retirement leave
• Updating key payroll data in ezLabor and/or Oracle Payroll as required
• Administering semi-monthly transfer of timesheet details from ezLabor to Oracle
• Preparing Records of Employment for employees as needed
• Providing quarterly and annual reports of liability balances and other items as requested by Accounting & Reporting

What you bring to the team

• Degree in Business Administration, Finance or related field

• Payroll Compliance Practitioner (PCP) designation completed through the National Payroll Institute

• 4-6 years of direct experience in a complex, computerized payroll environment

• 4-6 years using ezLabor and Oracle Payroll is preferred

• Strong communication and interpersonal skills, with the ability to work both independently and as an effective team member in a high-volume, diverse work environment

• Customer-focused and results-oriented approach to work

• Working knowledge of fundamental accounting principles, payroll policies, and procedures

• Advanced proficiency in Microsoft Excel and Microsoft Word

Join us!

If this sounds like your next great career move, please submit your cover letter and resume by February 17, 2026

Additional information

The target salary range is $57,400 - $71,700 per annum. The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity. 

We are searching for a payroll professional to join our Finance team. As a professional, detail-oriented Pay Analyst, you are responsible for auditing, analyzing and adjusting pay for an assigned client group at BC Ferries.

To be the right fit, you are customer-focused, results-oriented and analytical with strong communication and interpersonal skills. You have the ability to work both independently and as a team-member in a high-volume, diverse work environment.

The Role

Reporting to the Payroll Manager, you add value by key areas of oversight such as:

• Providing full range of payroll functions for assigned client group. Functions include, but are not limited to, new hires, terminations, retirements, transfers, payouts, retroactive adjustments, TPO advances, and grievance resolutions;
• Supporting data entry of adjustments into the payroll system;
• Providing payroll information and procedural assistance to various internal/external departments and to employees;
• Data entry of adjustments into the payroll system;
• Preparing year-end adjustments, manual cheques, and Records of Employment;

What you bring to the team

• You have completed the Payroll Compliance and Payroll Fundamentals 1 courses under the Canadian Payroll Association
• 1 to 3 years direct experience in a large computerized payroll environment
• Advanced level of skill and knowledge of MS Excel and Word
• Working knowledge of fundamental accounting principles, and payroll policies and procedures

We’re looking for a Revenue Analyst to join our Revenue & Accounts Receivable team — someone who is analytical, curious, and motivated to add real value to a complex, high-volume organization. If you enjoy digging into data, strengthening controls, and collaborating across Finance, Operations, IT, and Security, this role offers meaningful exposure and growth.

As a Revenue Analyst, you’ll help protect and optimize BC Ferries’ revenue by evaluating processes, identifying risks, supporting audits, and improving controls. Your work will directly support operational integrity, loss prevention, and the success of our ongoing digital and financial transformation initiatives.

The Role

Reporting to the Revenue Manager, you add value by key areas of oversight such as:

• Reconciling accounts for key Financial Statements on a monthly, quarterly, and annual basis;
• Analyzing revenue data obtained for evidence of accuracy and completeness, deficiencies in controls, duplication of effort, fraud or lack of compliance with laws, government regulations, and management policies or procedures;
• Interpreting key financial data and operation results and makes recommendations;
• Ensuring compliance with established internal control procedures by examining and auditing records, reports, operating practices, and documentation;
• Providing support to the Assistant Revenue Manager and Revenue Manager with investigation, reporting procedures and project support;
• Communicating with employees and conducts site visits as required;
• Assisting with the year end audit process;

What you bring to the team

• Bachelor’s Degree in Accounting, Finance, Business Administration, or related discipline preferred
• Associate’s Degree/Post Graduate in Accounting, Finance, Business Administration, or related discipline required
• Minimum 1-3 years of experience in auditing, accounting or any similar combination of education and experience
• Experience in using Excel advanced functions (macros, index, conditional list, arrays, pivots, lookups)
• Strong analytical skills and can work under pressure of tight deadlines
• Ability to work effectively with projects and diverse teams
• Strong oral and written communication skills

Join us!

If this sounds like your next great career move, please submit your resume and cover letter online by March 01, 2026 at 11:59pm.

Additional information

The target salary range: $57,400 - $71,700 per annum.  The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity.

The Manager, Business Transformation Strategy & Portfolio Governance is the strategic right hand to the Executive Director, Business Transformation. This role acts as the connective tissue between strategy, finance, governance, and delivery, standing up a single, enterprise-wide system that links priorities to investments, execution, and measurable outcomes.

If you’re energized by building structure where it doesn’t yet exist, enjoy operating at the intersection of business and technology, and can translate strategy into executable, governed portfolios—this is a rare opportunity to leave a lasting mark.

The Role

Reporting to the Executive Director, Business Transformation, this role is integral to the achievement of company objectives, and you contribute value through key areas of oversight such as:

IT Strategy & Strategic Portfolio Planning

• Leading the 12-year capital refresh plan for core platforms and assets, integrating lifecycle timing, obsolescence risk, and sustainability considerations connecting the long-term forecasts to annual capital and operating budget cycles
• Orchestrating annual and in-year quarterly fiscal planning (capex/opex) for IT, aligning to enterprise strategy, business-architecture roadmaps, and regulatory obligations;
• Maintaining portfolio level investments and scenario analyses with recommendations on trade-offs that maximise ROI, resilience across people, technology, and governance priorities;

Centralized Intake & Project Portfolio Management (PPM) Delivery Support

• Designing and implementing the enterprise IT intake process for all new initiatives including triage, sizing, dependency checks, architecture fit, benefits framing, and business readiness;
• Chairing the intake/PPM working forum - drive funding releases working with Finance based on stage-gate evidence, risk appetite, and benefits defined;
• Working with Executive Director, Business Transformation, Portfolio Leaders and Transformation Management Office on the IT governance framework (roles, artefacts, cadences, KPIs), ensuring proportional standards and consistent controls across programs and projects;

Enterprise Liaison & Investment Case Quality

• Partnering with business unit stakeholders to shape value-focused funding cases, embedding outcome metrics, cost and schedule delivery, change readiness, and benefits ownership;
• Coordinating IT department-level requests and resource allocations, resolving cross-portfolio conflicts through data-driven prioritisation and capacity views;
• Ensuring enterprise business cases traceability to strategy and capability uplifts as defined;

Portfolio Reporting, Forecasting & Performance

• Building an integrated reporting backbone which could include monthly portfolio forecasts (cost, schedule, benefits), KPI scorecards, risk and capacity heatmaps, and Class A executive packs, Board-level materials;
• Maintaining live dashboards (e.g., Power BI) with clear data lineage - standardise definitions for status, risk, benefits, and financials to support project-based decisions;
• Publishing performance management insights and actions by running quarterly portfolio reviews to re-balance investments as appropriate;

People Leadership

• Leading, coaching, and developing 2–3 Analysts and others as required to establish career paths and a culture of transparency, curiosity, and disciplined execution;
• Championing integrated planning with Architecture, Finance, and PPM Delivery functions - embed continuous learning and project lifecycle;

What you bring to the team

• Bachelor's Degree in Business, Finance, Information Systems, Engineering, or related discipline; MBA or relevant master’s degree is an asset
• Professional credentials preferred: PPM/PMI/ CBAP or equivalent, SAFe LPM/Lean Portfolio; familiarity with ITIL is an asset
• 10+ years of experience across portfolio management, strategy, or PMO/TMO leadership with significant exposure to capital planning and enterprise budgeting; including track record building intake/governance from the ground up
• Demonstrated success producing executive level reports and Board packs and driving cross-functional prioritisation in a regulated, asset-intensive or public-service context
• Comfortable operating at the intersection of strategy, architecture, finance, and delivery, with a pragmatic approach to proportional controls

Join us!

If this sounds like your next great career move, please submit your resume and cover letter by March 1, 2026 at 11:59pm.

Additional Information

The target salary range: $125,400 – $156,800 per annum. The starting salary is determined based on the successful candidate’s knowledge and experience, and on internal equity.

BC Ferries is embarking on a bold, multi-year transformation of our technology and the way we work. This evolution is focused on strengthening the experience for both our customers and employees, while ensuring we continue to deliver safe, reliable, and affordable service—now and into the future.

As our vessels and terminals become increasingly connected, and we adopt modern platforms powered by advanced analytics and artificial intelligence, we’re looking for forward-thinking leaders who are excited by what’s possible. Leaders who not only embrace innovation, but who also know how to build, inspire, and empower teams to turn vision into reality.

If you thrive in complex, large-scale environments, enjoy driving enterprise-wide transformation, and are comfortable operating at the intersection of business strategy and technology delivery, this could be the opportunity you’ve been waiting for. Join us and play a meaningful role in shaping the future of coastal transportation—where the challenge is significant and the impact is lasting.

The Opportunity

The Manager, Transformation Office is a hands-on leader responsible for the operational engine of BC Ferries’ business transformation portfolio. This role owns the day-to-day mechanisms that keep programs and projects moving—project lifecycle and delivery methods, financial tracking and forecasting, purchase orders and requisitions, standardized reporting, tools and dashboards, resource and capacity management, and the coordination of training, communications, and business readiness activities across initiatives.

Leading a team of 6–7 Project Coordinators and PMO Analysts, the Manager works closely with Finance, Technology, Procurement, and business sponsors to deliver accurate, timely, and decision-ready information that enables disciplined execution. Positioned at the core of the Transformation Office governance model, this role supports enterprise prioritization, reinforces accountability across complex, cross-cutting programs, and builds transparent, reliable management reporting.

This role is critical to establishing a consistent and repeatable operating rhythm for transformation delivery—connecting portfolio governance, financial stewardship, resource management, and last-mile change enablement. By standardizing methods, data, and controls across delivery, reporting, and readiness, the Manager helps reduce the cost of change, accelerate benefits realization, and de-risk delivery.

The Role

Reporting to the Executive Director, Business Transformation, this role is integral to the achievement of company objectives, and you contribute value through key areas of oversight such as:

Methods, standards, and governance support

• Establishing and operating a standardized project delivery framework, including initiation, governance controls, and phase-gate reviews;
• Ensuring compliance with the established governance framework;
• Championing proportionality and standardization so the operating model works consistently across teams (processes, policies, standards);

Project financials, PO’s and requisitions

• Work with the PM’s, Portfolio Leaders on monthly and quarterly project financial cycles (budget, forecast, actuals, variance analysis) for in-flight programs and projects;
• Creating and tracking purchase requisitions and POs, monitor commitments vs. budgets, and reconcile invoices in partnership with Finance and Procurement; maintain auditable artifacts and change controls;
• Surfacing portfolio-level financial insights (burn rate, contingency, benefits tracking) and supporting investment decisioning with clear metrics where appropriate;

Portfolio reporting and dashboards

• Standardizing and publishing the weekly, monthly and quarterly portfolio reporting as defined by business transformation (project health, schedule, risk, financials, benefits, dependencies);
• Creating and maintaining live dashboards as defined by business transformation including definitions of KPIs and metrics to measure project success;

Resource and capacity management

• Maintaining the resource plan across all projects and initiatives (demand, allocations, backfill needs, skills mix) with appropriate risks that are flagged in a timely manner;
• Coordinating onboarding and offboarding of project delivery resources and ensure labor charges aligns with policy and funding decisions;

Training, change management, and business readiness

• Serving as the conduit between delivery teams and change practitioners to coordinate training, communications, and business readiness plans;
• Supporting project stakeholders prepare their teams for go-live and adoption;
• Supporting upskilling initiatives for project roles and sponsoring education to strengthen ownership and benefits realization;

Risk, issue, and benefits tracking

• Working closely with the PM’s to maintain the consolidated RAID and decision logs and ensuring escalations and mitigations are timely and visible;
• Partnering with PM’s and project stakeholders to define and track benefits and outcomes, not just activities;

People leadership

• Leading, coaching, and developing a team of Project Coordinators and PMO Analysts promoting culture of collaboration, clarity, and a service mindset to internal and external stakeholders;
• Building a cultural of trust, ownership, transparency, and disciplined execution across silos;

What you bring to the team

• Bachelor’s Degree or diploma in Business, Information Systems, or related field.
• Professional certifications an asset: PMP or equivalent; Agile/SAFe; ITIL is preferred
• 7–10+ years of experience in project/portfolio delivery support roles (PMO/Portfolio Analyst/Project Coordinator/Finance Analyst) with increasing responsibility
• Experience establishing and operating PMO/TMO services is preferred
• Demonstrated leadership of a small operations team supporting complex, multi-stakeholder initiatives; experience with large capital projects (> $5M) in a regulated environment is an asset
• Proven track record implementing KPIs/metrics, governance compliance, and data-driven portfolio decisions

Join us!

If this sounds like your next great career move, please submit your resume and cover letter by March 1, 2026 at 11:59pm.

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
 

What we offer:

• The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

• Career and personal development to help you grow and reach your goals.

• Incentives that recognize team and individual sales and performance.

• Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.

• A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.

• Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

• BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

• Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.