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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate

Experience: Candidates should have experience of 1 to less than 7 months

This position reports to the Pharmacy Manager and is responsible for receiving, preparing and delivery of Rx accurately and timely. Ensuring adequate inventory levels to meet patient’s needs, and counsel with appropriate documentation to all patients. Provide friendly, positive and pro-active interaction with all internal and external customers as well create awareness and educate customers through public relations.

What you'll do

- Prepare, dispense and control medications accurately and timely to patients
- Ensure medication and over the counter supplements inventory levels is adequate to meet patients’ needs
- Counsel of patients in regards to new and additional medications in a friendly, positive and pro-active interaction
- Create awareness and educate customers through public relations (public health days, clinics, etc.)
- Provide timely and positive resolution to patient’s needs and Doctor’s requests/issues
- Review and control costs at all levels within Loblaw Pharmacy (dispensary)
- Provide on-going training for all new and existing Pharmacy colleagues (technicians, interns, students, IPG’s)
 

What you’ll need:

- Bachelor of Science, Pharmacy and a Class A Pharmacists license a must
- Superior customer relations skills and a strong sense of professionalism
- Excellent leadership and performance management skills required
- Proven ability to build the business using community based marketing strategies
- Excellent communication and interpersonal skills
- Strong problem solving skills including the experience formulating and executing action plans
- Strong personal computing skills, as well as knowledge of Healthwatch and/or KROLL Pharmacy Computer system a definite asset

If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you!

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such secondary (high) school graduation certificate
Experience: Candidates don’t need experience, training will be provided
Security and safety: Bondable

Location: 355 McNeely Avenue Carleton Place, ON K7C 0A1
Shifts: Day and Evening

Physical Requirements:

• The candidate should be able to do repetitive tasks
• The candidate should be able to work with attention to detail
• The candidate should be able to combination of bending, crouching, kneeling

Other Requirements:

• The candidate should be client focus and work as Team player
• The candidate should have flexibility

Responsibilities:

• The candidate should be able to sweep, mop, wash and polish floors, dust furniture, vacuum carpeting, area rugs, draperies and upholstered furniture, wash windows, walls, ceilings and clean, disinfect and polish kitchen and bathroom fixtures and appliances
• The candidate should be able to make beds and change sheets, stock linen closet, distribute clean towels and toiletries, stock linen closet
• The candidate should be able to handle and report lost and found items, attend to guests’ requests for extra supplies or other items and pick up debris and empty trash containers

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]