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As a Client Support Advisor, you will be responsible for delivering exceptional customer service in resolving client inquiries by educating the client and determining the root cause of the issue with Cash Management products and services. Not only will you be positively impacting clients and coworkers through your support and guidance, but you will also be joining a team with a strong focus on career development and learning. If you thrive in a fast-paced environment and are interested in joining one of Canada’s top employers, then this role is for you!

What will you do?

• Responsible for providing 1st level telephone support relating to technical issues, navigational issues and problem resolution to clients using all RBC Cash Management applications
• Act as a 2nd level support for clients using Pay Employee Vendor via Royal Direct relating to token issues and payment investigations
• Escalate complex and/or unresolved issues to the appropriate next level of escalations
• Document all activities to ensure that the client’s history is accurate for the purposes of escalations and trending
• Participate in creating/maintaining a positive team environment where team members give each other support, promote good morale, and co-operation. Responsible for ongoing personal development and information sharing

What do you need to succeed?

Must-have

• Bilingual in French and English
• Exceptional written and oral communication skills
• Flexibility to work anyshifts between 7:30AM and Midnight
• Customer Service experience in a banking or call center environment 
• Strong knowledge of various computer applications combined with the ability to learn new complex systems
• Analytical thinker with a knack for problem solving

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Flexible work/life balance options
• Opportunities to building close relationships with clients
• Access to a variety of job opportunities across business and geographies

#LI-Hybrid

#LI-POST

Job Skills

Additional Job Details

180 WELLINGTON ST W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Contract (Fixed Term)

Salaried

2024-12-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

What is the Opportunity?

The ICO - Automation & Development Group within Technology Infrastructure is hiring a Full Stack Developer to add to our high-performing (and awesome) team. Our group consists of ICO - Operations team, ICO - project Management team, and your potential new home, our multi-talented Technology Platforms Automation team. Our developers nurture from scratch applications and automate processes that make our Technology Platforms & Risk Management partners' lives easy and more efficient.

What will you do?

• Work within a cross-functional agile development team.

• Work with development teams and product managers to ideate software solutions.

• Design client-side and server-side architecture.

• Write technical documentation.

• Troubleshoot and debug applications.

• Build user-facing applications and reusable components.

• Develop and deploy applications on the Openshift Platform.

What do you need to succeed?

Must Have:

• Minimum 2+ years of related experience with Desktop and Web Development using React JS, Java, Python, Node JS, C#, ASP.net, REST API web services.

• Working experience with SQL and NO SQL Databases.

• Leadership acumen and a passion to apply it in a dynamic business environment.

• Strong foundation in data structure, algorithms, and design patterns.

• Experience with Continuous Integration, Deliver, and Deployment knowledge.

• Creative and analytical thinker who is self-driven and capable of working in a fast-paced environment.

• Good understanding of Web Load Balancing, DNS, TLS, HTTPs, Firewalls, and application security setup.

• Hands-On experience with OpenShift, Urban Code Deploy, GitHub, and Jenkins deployment methodologies.

• Self-motivated – driven to get results, takes initiative, and needs minimum oversight.

Nice to Have:

• University/College graduate, preferably in computer science or engineering with working experience in application development

• Ability to hand-code all components.

• Scrum, Agile, Jira, Confluence.

• Google Analytics.

• Experience with implementing user interface libraries such as Material – UI and ANT Design.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

#LI-POST

#LI-Hybrid

#TECHPJ

Job Skills

Application Development, Application Integrations, Application Maintenance, Applications Architecture, Detail-Oriented, Enterprise Application Delivery, Group Problem Solving, Programming Languages, Software Development Life Cycle (SDLC), System Applications

Additional Job Details

330 FRONT ST W:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-12-24

2025-02-18

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Overview

Overview

Overview

Overview

Overview

Contributes to the overall success of the Online Digital Banking in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.

Is this role right for you? In this role you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.   
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Full Stack developer with 3+ years of progressive experience working in the IT industry in roles like developer and team lead.
• Current on industry best practice and secure coding
• Analyze and oversee the team’s development efforts working towards successful code delivery.
• Maintain high standards of software quality within the team by establishing good practices and habits.
• Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain different applications.
• Design, develop, and unit test applications in accordance with established standards.
• Work with Delivery Leads and BSA’s to articulate efforts and compile estimates.
• Expert level experience in the following technologies: NodeJS / Javascript / ReactJS
• Deep knowledge of HTML / CSS / SASS (BEM, OOCSS, SMACSS, CSS3 Animations, Semantic HTML)
• Extensive experience in designing and developing enterprise grade software.
• Excellent verbal and written communication skills coupled with strong interpersonal and problem-solving skills.
• Time management skills with the ability to handle multiple assignments.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Saputo offers a positive, clean environment that is conducive to your professional development! Reporting to the maintenance supervisor, the incumbent will be responsible for carrying out various maintenance and servicing tasks in collaboration with the electrical technician.

Available schedule: 12-hour shifts. Day and night. You will have a fixed schedule defined in advance.

Salary : We offer a starting salary of $36.15/hr and are assessed based on experience.

We support and care for our employees and their families by offering:

• Vacation upon hiring;
• Generous and comprehensive group insurance;
• Group pension plan with employer contribution;
• Telemedicine and assistance program for employees and their families;
• Share capital with employer contribution;
• Generous allowance for parental leave;
• Paid leave; sickness, mobile and volunteer leave;
• Possibility to contribute to group RRSPs and TFSAs
• Training and development programs;
• Activities organized for employees and their families;
• Special discounts on our products;

Contributing in this role means:

• Carry out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of equipment and the building;
• Ensure checks and maintenance of the refrigeration and air conditioning systems as well as ensuring the proper functioning of the steam boiler;
• Sanitary welding (TIG);
• Carry out the work to be done according to established priorities, the availability of equipment and materials required;
• Perform inspection and preventive maintenance of equipment;
• Troubleshoot control sequences including PLCs, operator interfaces, frequency converters, industrial and computer communication networks.
• Maintain schematic drawings, work procedures and configuration parameters of the various equipment, while respecting the electrical safety program and health and safety standards established by the company.
• Apply the standards required according to the various legislations in force in terms of OHS, environment, HACCP;

The qualifications sought are:

• Hold a DEP in electromechanics or other similar training;
• Hold a C license (Asset)
• Have concrete knowledge of electrical systems, reading plans or diagrams.
• Have skills with automation systems in a predominantly Allen-Bradley environment;
• Have a minimum knowledge of operator interfaces (HMI), Allen-Bradley and Omron;
• Master the operation of electric motors and frequency variators.
• Experience in a manufacturing environment with a production line operating in continuous mode with very short intervention times.

Job Description

• The candidate must sweep, mop, wash and polish floors.
• The candidate must dust furniture.
• The candidate will be responsible for vacuuming carpets, area rugs, draperies, and upholstered furniture.
• The candidate will be responsible for making beds and changing sheets.
• The candidate must distribute clean towels and toiletries.
• The candidate must stock the linen closet.
• The candidate will be expected to clean, disinfect, and polish kitchen and bathroom fixtures and appliances.
• The candidate will be expected to clean the windows, walls, and ceilings.
• The candidate will be expected to clean changing rooms and showers.

Job Requirements

• The candidate should be fluent in English language.
• There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
• Training will be provided to the selected candidate.
• The candidate should be organized and flexible in nature.
• The candidate must be capable of acting on their own initiative.
• The candidate should have good judgemental skills.
• The candidate should be reliable.

Work setting

• The employee should be able to work in the employer’s/client’s home, have the ability to work at various site locations, and the specific period of progression is the annual review.

Additional information

Security and safety

• The candidate should be subjected to a thorough criminal background check.

Work conditions and physical capabilities

• The candidate must be willing to work long hours in sitting, standing, and walking positions.

How to Apply

If you are interested in applying, please submit your application through the provided channels or options.

By email

[email protected]

Under the general supervision of the Regional Manager the CLEANER performs a variety of specialized cleaning and building maintenance related tasks with emphasis on customer satisfaction and quality service delivery. 

KEY DUTIES & RESPONSIBILITIES

Functioning as a core member of the team, the Cleaner must be able to:

• Carries out responsibilities to meet Client/Tenant requirements and ensures that cleaning deficiencies are identified to the management team for inclusion in the cleaning program
• Clean and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.)
• Clean floors by sweeping, scrubbing, or vacuuming 
• Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Strip, seal, finish, and polish floors
• Strip and finish hard surface floors manually or with power equipment when required 
• Steam clean or shampoo carpets 
• Transport garbage from drop points to garbage bins or compactor 
• Cleans stairwells and elevator cabs where ladders are required 
• Window cleaning, including glass areas requiring ladders, scaffolding or other extension equipment to reach (power washing). 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used, reporting any deficiencies to Management team
• Stock and maintain supplies/rooms.  Loads and unloads supplies and replenishes cleaning solutions 
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures 
• Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications 
• Make adjustments and minor repairs.  Notify managers concerning the need for major repairs or additions to building operating systems 
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals. 
• Ensures compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, and fire protection
• Represents BGIS SCS in enhancing tenant and customer satisfaction and maintain positive relations
• Perform and document routine inspection and maintenance activities
• May be required to work shifts, work on-call/standby and emergency call-out as required
• Other duties as assigned

KNOWLEDGE & SKILLS

• Ideally already established in the cleaning business
• 2 years + experience preferred, however willing to train a suitable candidate
• Excellent time management skills/must adhere to tight deadlines/respond quickly to situations
• Self-starter, willing to learn, able to work independently
• Team player
• Good verbal communication and writing skills
• Bilingual (EN/FR) is an Asset
• Excellent interpersonal relationship skills
• Positive attitude toward all aspects of Environment, Health and Safety
• Familiarity with Safety Data Sheets (SDS) preferred
• Knowledge of national and industry codes and standards such as WHMIS

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable
• Must have a valid Class G license