4098 Jobs Found

Customer Services Representative Part-time Job

BMO Canada

Customer Service   Markham
Job Details

Application Deadline:

11/15/2024

Address:

710 Markland Street

Job Family Group:

Retail Banking Sales & Service

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Services Representative

BMO Canada
Markham - 11.71km
  Customer Service Part-time
  33,850  -  44,000
Application Deadline: 11/15/2024 Address: 710 Markland Street Job Family Group: Retail Banking Sales & Service   Delivers exceptional service to BMO customers and prospects. Id...
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Oct 29th, 2024 at 16:47

Nurse Full-time Job

Maple Leaf Foods Plc

Medical & Healthcare   Hamilton
Job Details

The Opportunity:

The incumbent will be responsible for the administration of first aid and subsequent treatment to injured or ill employees and will be responsible for WSIB/STD/LTD Case Management.

Any MLF team member interested in being considered for this role are encouraged to apply online by November 08. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

  • Manage and operate the Medical Centre and satellite First Aid Rooms, daily inspection, inventory control and cleanliness.
  • Attend to assessment and treatment of ill or injured employees / tend to emergency situations both in the Centre and on the production floor
  • Track all first aid incidents as required by Occupational Health and Safety legislation
  • Receive and log as required all medical or health professional documentation concerning employees
  • Liaise and communicate with all medical and health professionals providing care to employees if that care impacts employee’s capabilities
  • Act as the WSIB Program Administrator
    • File Form 7’s
    • Initiate the Return to Work program with the support of Operations and Reliability
    • Keep an up to date Modified Work Tracker to ensure workers are being accommodated appropriately and communicate with the appropriate Team Leaders/Group Leaders/Operations Leaders/Health and Safety if updates are required.
    • Review all accepted WSIB claims for potential of appeal, file appeals and ultimately present submissions in support of the appeal
  • Assess all potential new employees via pre-employment medicals and communicate findings if applicable to Human Resources and Health and Safety
  • Complete all required documentation for storage of health center records
  • Assess demographics of employees and health status of employees and provide no less than 6 health promotion strategies per year based on those demographics
  • Assess ergonomics of all plant areas and suggest possible changes to reduce the risk of injury to workers.
  • Other duties as required for H&S department

What You’ll Bring:

The successful candidate will be results-oriented, thrive in a fast paced, demanding environment, and have the ability to develop positive working relationships with all employees. Candidates must have:

  • Registered Nurse or Registered Practical Nurse
  • Excellent interpersonal and communication skills
  • Ability to multi-task and meet deadlines with high level of accuracy
  • Proficient in Microsoft office software (Word, Excel, Outlook)
  • Ability to excel in a fast-paced changing manufacturing environment
  • Ability to take the initiative and problem solve
  • Work with minimal supervision and be active team member

What We Offer at Maple Leaf Foods:

  • Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
  • An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
  • Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
  • Defined Contribution Pension Plan with company matching that starts on your first day of employment.
  • Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
  • Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
  • Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

Nurse

Maple Leaf Foods Plc
Hamilton - 92.67km
  Medical & Healthcare Full-time
The Opportunity: The incumbent will be responsible for the administration of first aid and subsequent treatment to injured or ill employees and will be responsible for WSIB/STD/LTD...
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Oct 29th, 2024 at 16:36

Shipper/Receiver II Full-time Job

Canadian Blood Services

Transportation & Logistics   Brampton
Job Details

Position's anticipated start date: 2024-11-18 

 

Classification: BT OPSEU 200
Salary/Rate of pay: $23.01

 

Application deadline: 2024-11-06 

 

 

Canadian Blood Services is looking for a Regular full-time Shipper/Receiver II to join our dynamic Supply Chain Operations East team. 

 

The Supply Chain Operations East team is responsible for supporting Canadian Blood Services by providing assistance in the warehouse with Consumables Inventory and Finished Product. In this role, you will work closely with our production and distribution centre to ensure that finished products are properly distributed from this location.

Formula for success

 

  • Drawing on your knowledge or experience in a warehouse setting, you will receive, store, and organize consumables inventory items.
  • You will retrieve and assemble consumables inventory items.
  • You will distribute consumables inventory orders and finished products orders.
  • Utilizing your superior interpersonal and communication skills you will liaise with various departments and internal customers.

Desired education and skills

 

  • Completion of secondary education.
  • Minimum 2 years' experience as a shipper/receiver within a Logistics environment, with preference in a warehouse and inventory distribution.
  • Technical skills including Windows operating system using Microsoft Word, Excel, and Outlook.
  • Operating knowledge of warehouse inventory software, preferably SAP experience.
  • Working experience with inventory control processes; FIFO and/or FEFO, is an asset.
  • Prior experience with on-line receiving is an asset; and equivalent combination of education and experiencemay be considered.

What we offer you

 

  • 3 weeks vacation.
  • Premiums paid according to the collective agreement. 
  • Comprehensive group health, dental and vision benefits for you and your family.
  • Defined benefitpension plan. 
  • Employee discounts, wellness program, professional resources. 

What you can expect

 

  • Shifts/hours - must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services fixed and mobile donor centers.  Shifts include days, evenings, weekends, and statutory holidays.
    Physical requirements - ability to lift weight up to 50 lbs and pushing carts up to 300 lbs.

Shipper/Receiver II

Canadian Blood Services
Brampton - 56.9km
  Transportation & Logistics Full-time
  23.01
Position's anticipated start date: 2024-11-18    Classification: BT OPSEU 200 Salary/Rate of pay: $23.01   Application deadline: 2024-11-06      Canadian Blood Services is looking...
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Oct 29th, 2024 at 15:46

Logistics Attendant Full-time Job

Canadian Blood Services

Transportation & Logistics   Brampton
Job Details

Classification: BT OPSEU 200
Salary/Rate of pay:  $22.11

 

Application deadline: 2024-11-06 

Application requirements:

  • Your up-to-date resume.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

 

Canadian Blood Services is looking for a Temporary part-time Logistics Attendant - Brampton to join our dynamic Supply Chain Operations East team. 

 

The Supply Chain Operations East team is responsible for supporting Canadian Blood Services by ensuring that all consumables/inventory, equipment and transportation supplies are prepared for our Mobile and Permanent collection events.  In this role, you will have strong organizational and time management skills, as well as good attention to details.

Formula for success

 

  • Drawing on your knowledge or experience in the logistics environment, you will replenish PCM (Phase Change Material) according to Standard Operating Procedures.
  • Leveraging your organizational skills, you will pick and load all consumables/inventory, equipment, materials and transportation supplies according to a load sheet.
  • You will perform work in accordance with the provisions of the Canadian Blood Services' Corporate Health and Safety Policies and Procedures.
  • Utilizing your superior interpersonal and communication skills, you will work closely with the logistics team, by completing duties as required.

Desired education and skills

 

  • Completion of secondary education.
  • Minimum 2 years' experience as an Order Picker/or Shipper/Receiver and/or a Warehouse Attendant within a Logistics environment, with preference in a warehouse and inventory distribution.
  • Technical skills including experience with MS Office such as Excel, Word and Outlook.  Working experience in inventory control processes (FIFO and/or FEFO) is an asset.

What we offer you

  • % in lieu of benefits and holidays.
  • Premiums paid according to the collective agreement. 
  • Defined benefitpension plan. 
  • Employee discounts, wellness program, professional resources.

What you can expect

 

  • This role requires you to be on site at the Brampton Location.
  • Shifts/hours - must be flexible to accommodate assigned shifts which are based on operational needs. Shifts include days, evenings, weekends, and statutory holidays.
  • Physical requirements - ability to lift weight up to 50 lbs and pushing carts up to 300 lbs.

Logistics Attendant

Canadian Blood Services
Brampton - 56.9km
  Transportation & Logistics Full-time
  22.11
Classification: BT OPSEU 200 Salary/Rate of pay:  $22.11   Application deadline: 2024-11-06  Application requirements: Your up-to-date resume. We recommend you save a copy of the j...
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Oct 29th, 2024 at 15:42

Outside Sales Rep Full-time Job

Wolseley Canada

Sales & Retail   Oakville
Job Details

The Outside Sales Representative maintains strong customer relationships with existing customers while developing new customer potential by offering professional, effective and efficient solutions. The incumbent promotes and sells existing and new products to meet branch sales objectives and achieve sales results. Directs and supervises branch employees.

 

KEY RESPONSIBILITIES

  • Communicates with existing customers to secure continuing sales and maintain strong customer relationships;
  • Optimizes the existing customer base by promoting and selling existing and new products and services to our customers;
  • Offers professional, effective and efficient solutions to customer inquiries;
  • Provide quotations, technical support, literature, and other support/materials for customers;
  • Develops new customer potential by examining market opportunities and potential customer needs, tailoring products and services, and selling solutions to potential customers;
  • Providing direction, training, coaching and leadership to branch employees;
  • Communicates customer concerns on inventory and delivery so that customer loyalty is maintained and patterns continually evolve with customers changing requirements;
  • Participates in setting branch sales objectives and is accountable for achieving sales results (revenue, gross margin, account targets and monthly sales quotas);
  • Advises the branches of pricing competitiveness to achieve margin expectations while, at the same time, ensuring flexibility in gaining large volume and/or new customer accounts
  • Pro-actively communicates with Branch management on all aspects of customer alliances ensuring customers and branch expectations are met in a manner consistent with contract terms and any issues are immediately addressed;
  • Provides feedback and recommendations on new products, services, and market conditions to customers, and branch management
  • Participates in trade shows, training and associated product meetings where appropriate
     

 KNOWLEDGE REQUIREMENTS

  • Post Secondary education in Business Administration or a related discipline
  • A minimum of five (5) to seven (7) years experience in a similar role, preferably within the wholesale distribution industry
  • Demonstrated ability to lead and build a successful team;
  • Knowledge of Waterworks industry products is required;
  • Demonstrated sales and cold-calling experience, ideally within the industry;
  • Consistently meeting deadlines within a fast paced work environment and works effectively within time constraints
  • Strong ability to work independently to efficiently manage the assigned territory and accounts;
  • Ability to develop and maintain strong relationships;
  • Demonstrated initiative with the ability to work in a collaborative team based environment;
  • Highly organized in prioritizing work and multi-tasking;
  • Fluency in both French and English would be an asset;

 

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

 

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Outside Sales Rep

Wolseley Canada
Oakville - 66.78km
  Sales & Retail Full-time
The Outside Sales Representative maintains strong customer relationships with existing customers while developing new customer potential by offering professional, effective and eff...
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Oct 29th, 2024 at 15:39

Senior Information Security Specialist, Governance and Compliance Full-time Job

Canadian Tire Corporation, Limited

IT & Telecoms   Toronto
Job Details

What you’ll do

 

Reporting to the AVP, Cyber Governance Risk and Compliance, the Senior Information Security Specialist, Governance and Compliance will lead the charge in maintaining cyber security policies and standards, responding to regulator and auditor inquiries, and providing an advisory function to the business surrounding cyber security governance.

  • Provide senior level advisory services to cybersecurity, technology teams, and business team members, as required

  • Maintain cyber security policies and standards

  • Respond to external inquires regarding cyber security (e.g. ESG, regulators, etc.)

  • Analyze and assess cyber security related business scenarios and prepares/presents position papers providing risk-based recommendations to assist the leadership team in making informed decisions

  • Oversee and provide guidance on the cyber security configuration compliance management program for both on prem and cloud environments

  • Oversee and provide guidance on the cyber security vulnerability, configuration & patch remediation management programs

  • Oversee and provide guidance on the Cloud security compliance management program

  • Design and perform annual reviews of configuration benchmarks for teams to follow for new and existing systems

  • Manage the cyber security policy exemption management processes by assessing policy exception requests, maintaining the exception workflows, and updating and keeping current the exception database

  • Keep current with ongoing trends and changes within the cyber security community

 

What you bring

  • University degree preferably in an IT related discipline

  • CISSP, and/or CISM, and/or CISA, and/or CRISC designations would be an asset

  • 8-10+ years experience in information security, and/or IT Audit/Compliance, and/or external audit

  • Strong understanding of IT, cloud and cyber security concepts and best practices

  • Understands cyber security risks and control frameworks including NIST CSF, CIS, COBIT 5, and ISO 270001

  • Experience with security assessment tools such as Tripwire, Nexpose, MS Defender, McAfee EPO, Kenna, etc.

  • Understanding of Agile concepts and practices

  • Ability to communicate and influence effectively at all levels from technical staff to company leadership team

  • Proven ability to weigh business needs with information security priorities and make sound risk-based judgement calls

  • Experienced with analyzing and assessing cyber security related business scenarios, performing risk assessments, and preparing position papers outlining sound, risk-based recommendations

  • Experienced with analyzing and assessing cyber security policy exception requests and providing risk-based recommendations

  • Experience overseeing cyber security configuration compliance programs

  • Experience overseeing cyber security vulnerability & patch management programs

  • Experience overseeing Cloud security compliance management programs

  • Experience with developing security baselines based on industry accepted CIS benchmark, MS Azure security benchmark, PCI DSS benchmark, etc and conduct regular reviews to update existing custom baselines

  • Experience with Microsoft Azure Portal/Security Center to monitor and manage vulnerabilities, security policy compliance and all outstanding Microsoft recommendations

  • Familiar with KQL (Kusto query language) to develop scripts to query Microsoft Azure policy database to report compliance status

  • Technical knowledge including Linux, Windows, AIX, databases, network and security appliances and firewalls/IDS/IPS, web and cloud-based applications, secure coding practices, and cloud security

  • Highly proficient with MS Office suite of products

 

Hybrid

 

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

Senior Information Security Specialist, Governance and Compliance

Canadian Tire Corporation, Limited
Toronto - 32.19km
  IT & Telecoms Full-time
What you’ll do   Reporting to the AVP, Cyber Governance Risk and Compliance, the Senior Information Security Specialist, Governance and Compliance will lead the charge in maintaini...
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Oct 28th, 2024 at 16:35

Vehicle and Equipment Technician 2 (310T Mechanics) Full-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

Application Close: 31/12/2024

 

JOB SUMMARY

Fleet Maintenance & Technical Services is responsible for: scheduled, unscheduled and emergency service; seasonal overhauls; vehicle commissioning/decommissioning; vehicle inspections and certifications; warranty monitoring; shop and specialty tool maintenance/management; maintenance of small equipment and special equipment such as fire, ambulance, ice resurfacing, turf, etc.; repair performance analysis; and Technical Services including specifying, acquiring, leasing and disposing of Municipal Fleet Vehicles.

You are responsible for performing a wide range of duties expected of a Vehicle and Equipment Technician 2, including, but not limited to, the following: conducting diagnostic inspections, performing general mechanical overhaul and repair work, and performing scheduled preventive daily maintenance inspections and repairs on vehicle system and components including, but not limited to, steering, suspension, electrical, ignition, fuel, emission control/exhaust and engine management, hydraulics, and vehicular climate control systems.  

You perform all maintenance and repairs to a wide variety of fleet vehicles systems and components including, but not limited to, vehicles powered by gas, diesel, propane or natural gas, tractors, graders, loaders, dozers, cranes, mowers, heavy vehicles (i.e. garbage trucks, zambonis, ice resurfacing equipment, etc.), and automotive associated equipment including, but not limited to, boilers and compressors.

EDUCATION AND EXPERIENCE

Completion of Truck and Coach Technician 310T apprenticeship program of 6720 hours

Minimum of 2 years of experience within a Municipal Fleet or similar truck and coach environment

CERTIFICATIONS AND LICENCES

Valid Ontario Certificate of Qualification as Truck and Coach Technician 310T
Valid Ontario Certificate of Qualification as Motorcycle Technician 310G for specific positions
TSSA Regulated Fuels Safety certificate (natural gas, propane and/or alternate fuel) for specific positions
Current Ontario Ozone Depletion Prevention (ODP) certificate card for specific positions
Valid Ontario unrestricted DZ class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated is an asset

KNOWLEDGE

  • City policies and procedures affecting shop operations
  • Considerable knowledge of the vehicle systems and the standard practices, safety issues, materials, tools, equipment and supplies to carry out maintenance operation
  • Manual and electronic diagnostic equipment 
  • Personal computers with ability to use the Fleet Management Information System
  • Code of Conduct rules and policy
  • Collective agreement
  • Material Safety Data Sheets
  • Safe work practices of the trade including working at heights and the lifting of heavy objects
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Work independently with minimal direction, and collaboratively with peers and managers as part of a maintenance repair team 
  • Ability to read, understand and interpret blueprints, wiring diagrams, service manuals, schematics, drawings, work orders and any other documents used in the maintenance operation
  • Ability make estimates of materials and time required to perform the work 
  • Ability to proceed effectively with emergency work including on the road work with limited resources to provide maximum results and timelines
  • Skill in the use of jacks, hoists, overhead cranes, lift trucks and mobile lifting devices
  • Skill in the use of high-pressure gas and electric welding equipment (Mig. Arc. Bronze, steel, aluminum) to effect repairs as authorised under the technician license
  • Possess analytical skills and be detail oriented
  • Good manual dexterity and ability to work to close tolerances 
  • Able to communicate effectively, both orally and in writing, with management, manufacturers and engineers to provide for problem solving and suggest corrections to problems found on specialized vehicles and equipment
  • Ability to provide training and explain instructions and guidelines to others effectively
  • Able to efficiently use, operate and maintain tools, precision measuring instrument, state-of-the-art automotive diagnostic and test equipment to diagnose mechanical, electrical and hydraulic malfunctions
  • Possess a work record of good attendance and job performance 
  • Possess sound judgement 
  • Use initiative to meet deadlines
  • Flexible, adaptable and able to accept constructive criticism
  • Physically fit with stamina to perform the duties of the trade (which may include working in a standing position for long time)
  • Able to work in uncomfortable or confined positions on occasion
  • Able to lift and carry heavy parts and equipment safely
  • Able to tolerate exposure to moderate amounts of noise, dust, grit, oil/grease, fumes, solvents, paints, lacquers, hot/sharp metals and surface finishing products
  • Provide own hand and air tools relating to the trade (SAE & Metric as required) according to provisions of the collective agreement 
  • Able to work a variety of scheduled shifts, including week-ends, on-call, evening and nights, as per the collective agreement
     

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
  • You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • This competition is only open to candidates who have a valid 310T certificate. Applicants must provide Skills Trade Ontario Account number on CV. 
  • The City of Ottawa offers a compensation package including pension and benefits plans, boots allowance, tools allowance, and paid uniforms. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Vehicle and Equipment Technician 2 (310T Mechanics)

City Of Ottawa
Ottawa - 318.87km
  Maintenance & Repair Full-time
  73,342.88  -  85,812.48
Application Close: 31/12/2024   JOB SUMMARY Fleet Maintenance & Technical Services is responsible for: scheduled, unscheduled and emergency service; seasonal overhauls; vehicle...
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Oct 28th, 2024 at 16:28

Maintenance Helper (Part-time) Part-time Job

City Of Vancouver

Maintenance & Repair   Ottawa
Job Details

Application Close: 05/12/2024

JOB SUMMARY

The mandate of Facility Operations is to operate and maintain all City facilities and City-managed buildings, which represents approximately 900 buildings and includes police, fire, libraries, child care, paramedic posts, recreation, culture, public works, City Hall and other administrative buildings, long-term care facilities, and facility outdoor property. The Facility Operations units deliver facility management and maintenance services within assigned geographic and/or specialty areas.

You are responsible for performing duties associated with the operation and maintenance of all City facilities including but not limited to; minor maintenance and carpentry tasks, painting, grounds maintenance, snow removal, basic repair duties for facilities equipment and general housekeeping tasks while maintaining a high standard of cleanliness and customer service. You may be responsible to work rotational shifts including days, evenings and weekends. 

EDUCATION AND EXPERIENCE

Completion of Grade 10

Up to one month of related experience

CERTIFICATIONS AND LICENCES

Current Standard First Aid, CPR and/or AED certificates are assets

KNOWLEDGE

  • General facility cleanliness and safe work practices
  • Cleaning chemicals and disinfectants and safe application/procedures
  • Effective cleaning techniques
  • WHMIS
  • Customer Service principles
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Able to communicate effectively with the general public and staff
  • Able to work effectively in a team environment
  • Good interpersonal and customer service skills
  • Polite and punctual
  • Possess the physical capability to perform the ongoing duties of the position
  • Prepared to work flexible hours including evenings and weekends
  • Presentable to the public

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Maintenance Helper (Part-time)

City Of Vancouver
Ottawa - 318.87km
  Maintenance & Repair Part-time
  22.84  -  26.72
Application Close: 05/12/2024 JOB SUMMARY The mandate of Facility Operations is to operate and maintain all City facilities and City-managed buildings, which represents approximate...
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Oct 28th, 2024 at 16:19

Customer Service Agent Full-time Job

City Of Ottawa

Customer Service   Ottawa
Job Details

This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.

JOB SUMMARY

The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City. 

You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.

You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.  

EDUCATION AND EXPERIENCE

Completion of Grade 12

Post-secondary education and/or training related to Customer Service is an asset

Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations 

KNOWLEDGE

  • Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
  • Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
  • Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.
  • Knowledge of City of Ottawa organizational structure, services and personnel is an asset

COMPETENCIES, SKILLS AND ABILITIES

  • Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
  • Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
  • Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
  • Organize, multi-task and prioritize work
  • Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
  • Work independently and in a team setting
  • Possess an excellent attendance record 
  • Punctual, reliable and dependable
  • Flexible and adaptable to deal with varying situations
  • Strong listening/comprehension skills
  • Strong organizational skills

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading. English: oral, reading, writing. Candidates must meet language requirement for position upon hire.         
  •  The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  This position requires the successful candidate to use their own transportation.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Customer Service Agent

City Of Ottawa
Ottawa - 318.87km
  Customer Service Full-time
  61,663.42  -  72,157.54
This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition. JOB SUMMARY The mandate of ServiceOttawa is to achiev...
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Oct 28th, 2024 at 16:14

PLANNER TRANSPORTATION Full-time Job

City Of Toronto

Transportation & Logistics   Toronto
Job Details
  • Posting Period: 28-Oct-2024 to 12-Nov-2024


Job Description:
 

We are seeking qualified and experienced transportation planning professionals to fill several current vacancies in the Transportation Planning section of the City Planning Division. Transportation Planning is comprised of specialized planning professionals who combine transportation and land-use planning skills and expertise to provide a number of services, including the following:
 

  • Planning sustainable and interconnected transportation networks to improve people's mobility choices, to create vibrant public spaces and to support economic prosperity, improving the overall quality of life in the City of Toronto.
  • Leading and being champions of the transportation vision in the City's Official Plan, including development of leading-edge policies on major transportation initiatives.
  • Providing evidence-based transportation planning technical analysis and best practices, supported by research and analysis of transportation and travel trends in the City and surrounding regions.
  • Communicating and educating people in a clear and compelling way in undertaking inclusive and transparent engagement and collaboration with stakeholders and the public, and providing an important liaison to all related transportation agencies.

 

Major Responsibilities:
 

Reporting to the Program Manager, Transportation Planning, the Transportation Planner will be responsible for investigating and analyzing a variety of city-wide and/or area specific transportation planning issues and initiatives and contributing to review and implementation of large, complex development projects, including transit initiatives, to help achieve the City's multi-modal transportation and planning policy objectives.

 

In addressing these responsibilities the individual will be required to:

 

  • Conduct transportation planning studies and review development applications, develop recommendations, and draft reports for Committees and Council.
  • Prepare planning, research and policy studies, secondary plans, precinct and master plans, transit planning studies, and undertake environmental assessments for multi-modal transportation initiatives.
  • Prepare requests for qualifications/proposals, terms of reference and study designs to support planning, research and policy studies, environmental assessments, and transit initiatives.
  • Compile and analyze socio-economic and geospatial data associated with transportation planning studies.
  • Prepare reports on multi-modal transportation issues affecting the City of Toronto.
  • Design, conduct and/or coordinate research and analysis activities and surveys.
  • Design, develop and maintain transportation planning information systems, data banks, and computer models to monitor transportation planning issues, trends and policies.
  • Assist in developing Official Plan and Zoning By-Law amendments and prepare reports.
  • Evaluate the implications of transportation planning initiatives of other municipalities, jurisdictions and agencies.
  • Consult with other City Divisions, municipalities, and agencies to coordinate, plan, develop and implement transportation policies, programs and projects.
  • Monitor projects and the progress of consultant studies, including day-to-day coordination and liaison with consultants, to assist in ensuring that studies are completed on time and within budget.
  • Provide work direction on research, analysis, surveys, and report writing assignments to Assistant Planners.
  • Maintains an awareness of developments and advancements in the transportation planning field. Provide information and advice in response to enquiries from elected officials, representatives of Provincial/Federal ministries and other municipalities, other government agencies, consultants, stakeholders and the public.
  • Assist the Senior Transportation Planner or Program Manager in representing the Division on inter-departmental and intergovernmental working groups and technical advisory committees
  • Maintain positive working relationships with other City Divisions (including Agencies, Boards and Commissions) as well as other levels of government and key stakeholders to foster effective partnerships.
  • Carry out specific Transportation Planning tasks as assigned.
  • Prepare for, and act as an expert witness before, the Local Planning Appeal Tribunal.

 

Key Qualifications:
 

Your application must describe your qualifications as they relate to:
 

  1. Post-secondary education in transportation planning/engineering, or in a professional discipline pertinent to the job function, or the equivalent combination of relevant education and experience.
  2. Considerable experience working on complex transit/transportation planning projects, such as transportation policy development, Transportation Master Plans, Transit Project Assessment Processes, Environmental Assessments, Official Plan Amendments, Secondary Plans and Corridor Studies.
  3. Experience in quantitative and survey research methodologies, data management, and analysis of demographic, social, economic and environmental trends, including graphical representation of statistics.
  4. Experience in performing technical analysis to support policy development.
  5. Experience in assisting with the implementation of public engagement programs for multi-modal transportation studies.

 

You must also have:
 

  • Knowledge of the Planning Act, the City's Official Plan, Municipal Class Environmental Assessment Process, Transit Project Assessment Process, Development Review Processes, Provincial Policies and Legislation related to land use planning, transportation planning, as well as current regulations and evolving policy trends in the City.  
  • Effective interpersonal and customer service skills to interact with all levels of the organization, and with elected officials, the media and the public.
  • Excellent communications skills to present and showcase information to a variety of audiences.
  • Ability to use a variety of computer software (e.g. Word, Excel, Access, GIS, Graphic Presentation, transportation modelling, etc.) and software packages relevant to supporting the division’s core requirements.
  • Effective consulting, conflict resolution and negotiating skills when dealing with the community, developers, consultants, other City Divisions, and public and private agencies.
  • Demonstrated ability to prioritize and complete project assignments working both independently and as a part of a team.
  • Demonstrated accountability, innovation and adaptability skills.
  • Proficiency in a variety of computer software (e.g. Word, Excel, PowerPoint, web-based applications).
  • Knowledge of other software packages (e.g. Synchro, Sim Traffic, Aimsun Next, Emme, GIS applications, etc.) relevant to supporting the Division's core requirements would be an asset.
  • Knowledge of the Accessibility for Ontarians with Disabilities Act (AODA), the Occupational Health and Safety Act (OSHA) and other regulations/legislation that apply to the job duties.

PLANNER TRANSPORTATION

City Of Toronto
Toronto - 32.19km
  Transportation & Logistics Full-time
  65.01  -  71.22
Posting Period: 28-Oct-2024 to 12-Nov-2024 Job Description:   We are seeking qualified and experienced transportation planning professionals to fill several current vacancies in th...
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Oct 28th, 2024 at 16:09

Full-time Package Delivery Driver Full-time Job

UPS

Transportation & Logistics   Caledon
Job Details

Job Description:

“UPS is the world’s largest package delivery company and a provider of supply chain management solutions.”


UPS Package Drivers deliver and pick up packages from residential and/or commercial properties. This role involves driving, continual lifting, lowering, and carrying packages in a physical, fast-paced environment. Drivers practice safe transportation methods while traveling to and from destinations, ensuring the best customer service through efficiency and dedication.

Job Type: Full-Time

Workdays: Tuesday to Saturday (Flexibility to work Mondays, must be able to work ALL 5 days of the week)

Work Location: 12424 Dixie Rd, Caledon, ON L7C 2L7 (Main intersection: Mayfield Rd & Dixie Rd)

Shift Start: 9:15 AM - 5:15 PM (Flexibility with Start and Finish time required)

KEY RESPONSIBILITIES AND DUTIES:

  • Deliver and pick up UPS packages efficiently and effectively.

  • Learn and properly execute UPS safe and defensive driving methods.

  • Assist with loading and unloading trucks as required.

  • Record, track, and maintain information about delivered packages.

  • Comply with UPS appearance guidelines by wearing the company-provided vest and uniform.

REQUIREMENTS:

  • Ability to lift up to 70 lbs. (32kg) unassisted. Typical package weight ranges from 25-35 lbs.

  • Ability to work in a fast-paced environment

  • Proficiency in navigating and finding locations using maps, GPS devices, and map books

  • Available to work Tuesday through Saturday/ and some Mondays

  • Possession of a valid Ontario G driver’s license

  • Clean Driver's Abstract confirming: A) No at-fault accidents within the last 3 years & no more than 2 violations for the previous 3 years period. B) No traffic violations within the last 12 months and 5 Demerit Points for the previous 3 years

  • Strong customer service skills  


COMPENSATION:

  • HOURLY WAGE: $20.00/hr (base rate $17.30 + hourly bonus $2.70)

  • Union Collective Agreement -$35.78 per hour after seniority plus 48 months of service.

  • Overtime

  • Weekly Pay

  • 2 weeks of paid vacation after one year of service

  • Vision, health and dental benefits after one year of service

  • Immediate access to UPS ‘Employee Discounts’ upon hiring

  • Paid training

  • Free Onsite Parking

  • Opportunity for advancement within a Fortune 50 Company

Full-time Package Delivery Driver

UPS
Caledon - 69km
  Transportation & Logistics Full-time
  20
Job Description: “UPS is the world’s largest package delivery company and a provider of supply chain management solutions.” UPS Package Drivers deliver and pick up packages from re...
Learn More
Oct 28th, 2024 at 16:06

Customer Counter Clerk Full-time Job

UPS

Customer Service   Kingston
Job Details
At UPS, we also discover how we combine endless opportunities, innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture, you'll always find exciting new opportunities at every level of the organization. From training and education to growth and empowerment, you have the freedom to forge a career path that can take you anywhere you want to go.

Job Details:

UPS is currently looking for a Part-Time Evening Customer Counter Clerk at our warehouse in our Kingston location.

•Job Classifications: Part-time Warehouse / Clerical

•Job Type: Permanent / Hourly

•Job Location: 1121 John Counter Boulevard, Kingston, K7K 6C7

•Work days: Monday - Friday *non-negotiable*

•Scheduled Shift: 4 PM -7 PM (Start and Time may change due to operational needs)

•Category: Clerical / Warehouse Operations

Candidates must be able to work up to 25 hours per week (if required)

Key Accountabilities

•Dealing with all telephone calls

•Handling customer complaints in a professional manner.

•Dealing with SLA concerns, PCA queries

•Providing customer counter cover

•Running reports for the centre, TTS report, Cares report and Apple report

•Cash handling and banking

•Meet set targets on a daily basis

•Responsible for any additional tasks given

Education/Work Experience

•Have good communication skills and fluent in English both written & spoken is essential

•Efficient team player and able to work in a targeted environment.

•Able to lift up to 70 pounds

•Working knowledge of word and excel.

•Typing skills: at least 40 words per minute

•Good attention to details

• •Warehouse experience is not required

•Able to work in a fast paced and temperature changes environment

Benefits:

•Wage starts at $17.30/hr

•Unionized position.

•Weekly pay (every Friday)

•Full training provided

•Tuition reimbursement up to $2000 per semester (conditions apply)

•Performance evaluations yearly

•Extended health and dental benefits

•Group insurance and pension benefits

•Opportunities for advancement

UPS is committed to Diversity in Employment and welcomes all applicants; however, only qualified candidates will be notified for interview.

Customer Counter Clerk

UPS
Kingston - 214.82km
  Customer Service Full-time
At UPS, we also discover how we combine endless opportunities, innovation and rewards to create a truly unique career experience. With our unique promote-from-within culture, you'l...
Learn More
Oct 28th, 2024 at 16:04

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