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• Process customs release and/or confirm declarations for repetitive and non-complex shipments using the client's profile in the CCBS system (creates or modifies line code/classification).

•  Handle delivery service and/or import permit requests, if required.

• Gather and send the appropriate documentation to the government.

• Manage internal and external clients, including import operations, support services, consulting, inbound services, sales, and all customs clients and partners.

• Internal and external clients, including import operations, support services, consulting, inbound services, sales, and all customs clients and partners.

• Data entry (open customers' files, validate information, credit, and invoicing)

• Collect supplementary information or documentation from customers, drivers, custom and other offices,etc, when required.

• Identify customer profiles discrepancies.

• Answer standard questions and requests from customers, drivers, customs, and other offices.

• Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents. 

• 6 months to 2 years of experience.

• High school degree.

• Bilingualism required - intermediate level (in Quebec Only).

• Basic knowledge in Customs operations, laws and regulations, and other government departments.

• Basic understanding of HS system.

• Basic computer skills.

• 2 weeks of paid vacation after one year of service. 

• Vision, health, and dental benefits after one year of service. 

• Overtime. 

• Weekly Pay/ Direct Deposit- Every Friday. 

• Immediate access to UPS ‘Employee Discounts’ upon hiring. 

• Paid training. 

• Pension Plan. 

• Free Onsite Parking. 

• Opportunity for advancement within a Fortune 50 Company. 

• Location: 6670A Butler Crescent, SAANICHTON, BC V8M 2G8, Canada

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

Preferred Qualifications:Pay Rate: $ 21.58 / hour

Additional Details:Part Evening Shift: Tuesday to Saturday 15:30-19:30

Overview

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Overview

Job Description

• The candidate must load, unload, and transport construction materials.
• The candidate will be responsible for mixing, pouring, and spreading materials such as concrete and asphalt.
• The candidate will be required to assist in the framing of houses, the erection of walls, and the construction of roofs.
• The candidate must level earth to fine grade specifications.
• The candidate must clean and pile salvaged materials.
• The candidate will be responsible for performing routine maintenance work.
• The candidate must remove rubble and other debris from construction sites.
• The candidate will be responsible for directing traffic near construction sites.

Job Requirements

• The candidate should be fluent in English language.
• There are no standard education requirements such as a bachelor’s degree, a certificate, or a diploma.
• Candidate having experience is an asset.
• The candidate must be able to handle weight up to 9 kg (20 lbs).

Work site environment

• The candidate will be required to work long hours in an outdoor environment.
• The candidate must be able to work at heights.
• The work site environment is noisy, and the candidate must be able to work with complete concentration even in such conditions.
• The candidate must be able to work in dusty conditions.

How to Apply

If you have a keen interest in applying, kindly utilize the provided alternatives to submit your application.

By email

[email protected]

Overview

As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures and set up their businesses. As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth opportunities. You'll create strong working relationships while making a difference in your clients' financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed 

• Client engagement - Leverage your knowledge of cash management, credit, investment and wealth protection to answer questions and provide information to clients. Partner with your Financial Advisor to help clients meet their financial goals. 
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find solutions. 
• Organizational skills - Prepare client files, booking appointments, and maintaining schedules. Help team success by improving team productivity and proactively uncovering business opportunities.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2025-01-07

Job Location

Richmond-Three West Centre

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Growth, Client Issue Resolution, Client Service, Customer Experience (CX), Financial Products, Post-Sales Support, Product Knowledge

TheHub Operations Clerkis a part-time, day sort position and is responsible for updating package information, validating deliveryinformation using UPS systems, scanning premium service packages, assisting dispatch and updating the package inventory systems. This position may also perform general administrative responsibilities including preparation of reports using various software packages, compilation of information from various sources, and handling small scale projects.

The Hub Operations Clerk may be required to utilize heavy machinery to complete tasks, and will be trained to operate these equipment. Included in the responsibilities will be to complete package recovery process in the Hub, package inventory update, overgoods, DG processing and all other work as assigned.

• Job Type: Permanent/Part-Time

• Location: 5960 Ferguson Road, Richmond BC

• Shift:Monday to Friday (5 days/Week) 12:00PM - 5:00PM(shifts can vary and/or extend due to operational requirements) 

• Compensation: starting at $17.40 hourly

Responsibilities:

• Completes package and inventory recovery process in the Vancouver Hub Operations

• Completes overgoods processing and documentation

• Generates package recovery and overgoods processing reports for Hub Operations and Package Care

• Processes Dangerous Goods (DG) package recovery

• Takes action to learn all product and service offerings

• Operates all office equipment, software, and devices

• Maintains a clean, organized, and safe working environment

Qualifications:

• Strong customer service skills

• Strong computer skills, including Microsoft Office Applications

• Strong verbal and written communication skills

• Ability to work in a warehouse environment

The above statements are intended to describe the general nature of the work required for the position and are not intended to be an exhaustive list of all duties and responsibilities.

Overview