2872 Jobs Found

Office administrator Full-time Job

CIMT College Scarborough Campus

Administrative Jobs   Scarborough Village
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Experience an asset

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Review and evaluate new administrative procedures
  • Establish work priorities and ensure procedures are followed and deadlines are met
  • Carry out administrative activities of establishment
  • Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
  • Assemble data and prepare periodic and special reports, manuals and correspondence
  • Oversee and co-ordinate office administrative procedures

Additional information

Work conditions and physical capabilities

  • Work under pressure
  • Attention to detail

 

How to apply

By email

 

[email protected]

Office administrator

CIMT College Scarborough Campus
Scarborough Village - 160.51km
  Administrative Jobs Full-time
  34.50
Overview Languages English Education Secondary (high) school graduation certificate Experience Experience an asset On site  Work must be completed at the physical location. There i...
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Jun 27th, 2025 at 17:02

Administrative assistant Full-time Job

NARS EMPLOYMENT

Administrative Jobs   Mississauga
Job Details

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Supervise other workers
  • Determine and establish office procedures and routines
  • Plan, develop and implement recruitment strategies
  • Schedule and confirm appointments
  • Manage contracts
  • Manage training and development strategies
  • Answer telephone and relay telephone calls and messages
  • Oversee the analysis of employee data and information
  • Answer electronic enquiries
  • Oversee development of communication strategies
  • Respond to employee questions and complaints
  • Order office supplies and maintain inventory
  • Oversee payroll administration
  • Greet people and direct them to contacts or service areas
  • Set up and maintain manual and computerized information filing systems
  • Type and proofread correspondence, forms and other documents
  • Perform data entry
  • Provide customer service
  • Perform basic bookkeeping tasks
  • Plan, organize, direct, control and evaluate daily operations

 

How to apply

By email

 

[email protected]

Administrative assistant

NARS EMPLOYMENT
Mississauga - 198.95km
  Administrative Jobs Full-time
  26
Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 1 year to less than 2 years On sit...
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Jun 27th, 2025 at 16:56

Truck driver Full-time Job

TRANSPORT ON TIME

Transportation & Logistics   Toronto
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Will train

On the road

 Work locations may vary. Frequent or constant travel is required from the employee.

Responsibilities

Tasks

  • Load and unload goods
  • Operate and drive straight or articulated trucks to transport goods and materials
  • Oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
  • Perform emergency roadside repairs
  • Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
  • Perform preventive maintenance
  • Receive and relay information to central dispatch
  • Record cargo information, hours of service, distance travelled and fuel consumption
  • Tarping and ensuring safety and security of cargo

Credentials

Certificates, licences, memberships, and courses 

  • AZ class license

Experience and specialization

Documentation knowledge

  • Driver logbook
  • Inspection report (pre-trip, en-route, post-trip)
  • Maintenance and repair reports
  • Trip reports
  •  

16682 STEELES AVENUEHornbyONL0P 1E0

How to apply

By email

 

[email protected]

Truck driver

TRANSPORT ON TIME
Toronto - 177.14km
  Transportation & Logistics Full-time
  24.50
Overview Languages English Education Secondary (high) school graduation certificate Experience Will train On the road  Work locations may vary. Frequent or constant travel is requi...
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Jun 27th, 2025 at 16:54

Cashier Full-time Job

Foodsmiths

Sales & Retail   Perth
Job Details

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Operate cash register
  • Process money, cheques and credit/debit card payments
  • Scan items
  • Receive payment for goods or services
  • Greet customers
  • Provide customer service

Experience and specialization

Computer and technology knowledge

  • Electronic cash register
  • Interac machine
  • Price scanner

Additional information

Security and safety

  • Bondable

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Standing for extended periods
  • Bending, crouching, kneeling

Personal suitability

  • Accurate
  • Excellent oral communication
  • Flexibility
  • Team player
  • Reliability

Benefits

Health benefits

  • Dental plan

Financial benefits

  • Group insurance benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)

Long term benefits

  • Long-term care insurance

Other benefits

  • Free parking available
  • On-site amenities
  • Other benefits
  • Parking available
  • Wellness program

 

How to apply

In person

106 Wilson St WPerth, ONK7H 2P3Between 08:00 a.m. and 05:00 a.m.

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?

Cashier

Foodsmiths
Perth - 127.73km
  Sales & Retail Full-time
  18.20
Overview Languages English Education No degree, certificate or diploma Experience Will train On site  Work must be completed at the physical location. There is no option to work re...
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Jun 27th, 2025 at 16:41

ScotiaMcLeod Administrative Associate Full-time Job

Scotiabank

Administrative Jobs   Toronto
Job Details

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  
IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

  • Ensure effective client administration by managing all administrative processes and escalations requiring investigation
  • Consistently demonstrate high levels of client service by:
    • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
    • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
  • Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
  • Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
  • Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
 We would love to work with you if you have:
 

  • Experience in the securities industry
  • Already duly registered as an Investment Representative (IR) with CIRO is a requirement
  • Excellent verbal and written communication
  • Strong organizational skills 
  • Ability to take initiative, work independently and meet deadlines
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills

 

WHAT’S IN IT FOR YOU
 

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success. 
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills.

#LI-Onsite #LI-HA1

#SWM

ScotiaMcLeod Administrative Associate

Scotiabank
Toronto - 177.14km
  Administrative Jobs Full-time
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by...
Learn More
Jun 25th, 2025 at 17:57

Software Engineer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

As a Software Engineer with Cloud platform enablement, you will have an opportunity to be part of a group of people changing how the Bank develops applications, consumes services, and manages our IT infrastructure. We are looking to build our Product Engineering teams with influencers, practitioners, and leaders who will drive us forward and enhance the experience of our customers. 

 

The API Engineering team builds products and reusable software components and tools that accelerate the development velocity of hundreds of application development teams, provide architecture as code, provide solution design, development, integration, and operational services for enterprise customers. If you are passionate about building advance software components, have a strong technical mindset, and thrive when immersed in a fast-moving and high performing team, then this is the place for you! An ideal candidate is a Software Engineer with about 3 years of experience in designing and developing backend services / APIs, familiar with software development best practices and have a sound understanding of cloud native solutions.

 

Is this role right for you? In this role you will: 

 

  • Primarily focused on design and development of our API Gateway solution built on Apigee.
  • Participating in daily design discussions focused on scalability and design and implementation best practices.
  • Design and develop  technical solutions and strategies for software applications and building detail technical design, deployment & implementation patterns
  • Assess and analyze business strategy & requirements, working on breaking-down, scoping and estimating tasks.
  • Our team is a high performing, flexible and fast – you will be asked to provide peer reviews, leadership, mentorship and quality control on a daily basis.

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have: 

 

  • Minimum of 3 years of professional experience as a Full Stack or backend focused development.
  • Preferably with experiences in API development and understanding of API products.
  • Proficiencies with the backend stack like Java or JavaScript.
  • Experience with Full Stack PHP/Drupal Web Development is a plus.
  • Strong understanding of SQL and experience with database integration and optimization.
  • Knowledge and working experience of automated testing – unit, integration, and functional testing.
  • Familiar with Linux shell scripting and basic admin.
  • Proficient in using GIT for source code repository and Maven / Gradle for build.
  • Proficient in IDE tools such as Eclipse, IntelliJ IDEA or VSCode.
  • Experience using Jenkins for building CI/CD pipelines and using SonarQube, Fortify, Web Inspect an dBack Duck for Code Quality.
  • Knowledge of GCP, Docker, Splunk, Dynatrace is an asset.
  • Proficient in Cloud-native Containerized Architecture such as Kubernetes and Service Mesh is a plus.
  • Bachelor (equivalent or higher) degree in Computer Science, Engineering, or related discipline.
  • Minimum 3 to 5 years of experience in developing backend services.
  • Experience with Agile methodologies for developing software.

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!

Software Engineer

Scotiabank
Toronto - 177.14km
  IT & Telecoms Full-time
As a Software Engineer with Cloud platform enablement, you will have an opportunity to be part of a group of people changing how the Bank develops applications, consumes services,...
Learn More
Jun 25th, 2025 at 17:56

Software Engineer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

This team contributes to the overall success of the Global Finance and Risk Technology (GFRT). Ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are following governing regulations, internal policies and procedures.

 

In this role you will: 

 

  • Manage and participate ‘hands-on’ in providing technical specifications and designs, developing detailed work-plans, scheduling technical resources, monitoring progress against plan and developing/maintaining programs according to standards.  The incumbent must ensure software, programs and applications developed and/or configured to meet high availability, integrity and reliability requirements.
  • Provide technical expertise, guidance, advice and knowledge transfer to all development staff on all aspects of application development for assigned applications or technology. Provide recommendations on departmental standards surrounding systems architecture, application development, systems integration, data modelling, testing, as well as, performing reviews and walkthroughs of all major project deliverables to ensure the quality and completeness of functionality.
  • Provide production and user acceptance testing application support to complex technical problems on all assigned applications and technology that serve each business unit by analyzing problems, implementing solutions and developing new procedures surrounding support.
  • Implement new systems or enhancements by reviewing programs written by team members, establishing and executing system test procedures, developing implementation plans, developing the required program and system documentation and ensuring all functionality has been delivered as required. The incumbent is also required to provide post implementation support and training to the computer operations staff on the production processing functionality.
  • Maintain a good understanding of the Division's business strategies, business policies, financial instruments, risk management and backoffice processing.  In addition, the incumbent is required to provide leadership and specialized consultation in defining, planning and maintaining a strategy for the architecture, development and implementation of technology and systems within the Division to provide effective technical consulting and support services to the Division.
  • Ensure the department's objectives are met by assisting in recruiting qualified staff, providing input to performance appraisals on time and maintaining up to date knowledge of technology, industry and business practices.
  • The incumbent is guided by Bank policy and receives broad direction from the Senior Manager/Director, and general direction from the Project Manager for the projects assigned.  The incumbent is expected to function independently to identify opportunities for automation or efficiency, to introduce new technologies and to ensure that the department's objectives are met.

 

 

Do you have the skills that will enable you to succeed in this role? 
 

  • 5+ years of design and implement highly interactive, scalable APIs
  • 3+ year of experience with Office 365 development utilizing PowerApps, Flow, and SharePoint Online.
  • Understanding of Microsoft Power Automate, including standard connectors with Power Apps, Dataverse and other associated products.
  • 7+ years of experience with Microsoft SQL Server. Expert knowledge of SQL server, SSRS, SSIS.
  • Exposure to application development within cloud platforms like Azure/GCP.
  • Working experience of building web-based applications, UX design and workflow process.
  • Experience with DevOps tools such as Azure DevOps and/or Jenkins.
  • Experience with collaboration tools such as JIRA, Bitbucket and Confluence.
  • Language fluency in English.
  • Undergraduate degree in Computer Science, Computer Engineering or equivalent.
  • Candidates with a financial industry background will be preferred. 

 

What's in it for you? 
 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.   
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.   
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one. 
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

 

Location(s):  Canada : Ontario : Toronto

Software Engineer

Scotiabank
Toronto - 177.14km
  IT & Telecoms Full-time
This team contributes to the overall success of the Global Finance and Risk Technology (GFRT). Ensuring specific individual goals, plans, initiatives are executed / delivered in su...
Learn More
Jun 23rd, 2025 at 14:34

Field Security Supervisor Full-time Job

Securitas Canada

Security & Safety   Mississauga
Job Details

The posting will remain open until filled.

Position Overview:

Wages: $22.50/hr 

Location: Greater Toronto Area

Shift: Monday to Friday (1100hrs to 1900hrs)

 

RESPONSIBILITIES:

  • Stand down at sites when required to ensure proper coverage of the site.
  • Contact guards to cover shifts and schedule staff when needed in conjunction with the Scheduler and After-Hours support team.
  • Perform routine foot patrols both exterior and interior.
  • Drive company vehicle to various client sites within the Greater Toronto area.
  • Provide direct support to security guards when faced with an emergency, trespasser or breach.
  • Maintain company vehicle and reporting any irregularities to management. 
  • Complete daily reports during and after shift.

QUALIFICATIONS: 

  • Valid Ontario Security License
  • Valid First Aid and CPR Certificate
  • G Class Drivers Licence 
  • 2 years of mobile, site or field security supervisor experience.
  • Minimum 1 year of experience managing security guard schedules, including shift planning and coverage adjustments
  • Thorough understanding of security protocols and procedures including emergency response.
  • Comfortable travelling long distances. 

Field Security Supervisor

Securitas Canada
Mississauga - 198.95km
  Security & Safety Full-time
  22.50
The posting will remain open until filled. Position Overview: Wages: $22.50/hr  Location: Greater Toronto Area Shift: Monday to Friday (1100hrs to 1900hrs)   RESPONSIBILITIES: Stan...
Learn More
Jun 23rd, 2025 at 14:30

Licensed HVAC Mechanic (313A & G1) Full-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

Requisition ID: 18109 
Department: Transit Services Dept. 
Service: Transit Bus Oper & Maintenance Service 
Branch: Transit Facility Maintenance Branch 
Employment Type: 2 Full-time Permanent
Work Hours: 40.00hours per week
Affiliation: ATU 279
Salary Information: $36.408- $42.833per hour (2024 rates of pay)
Location: Transit Service, 1500 St.Laurent 
City: Ottawa, ON 
Job Category: Transit Services - OC Transpo; Maintenance and Trades
Application Close: 30/06/2025

JOB SUMMARY

The Transit Facilities Maintenance Unit is responsible for the property management functions associated with the maintenance, operation and repair of all transit facilities.

Reporting to a Plant Supervisor, you are responsible for a full range of installation, testing, trouble-shooting, maintenance and preventive maintenance duties, and for repairing a wide variety of electrical and/or mechanical equipment and installations.  These include, but are not limited to HVAC, hydraulic/pneumatic systems, distribution and switching systems, motors, power storage and conditioning systems, fire, lighting, control and building management systems, and low-pressure boilers/general gas fittings used and/or installed in the garage properties and transitway stations.

EDUCATION AND EXPERIENCE

Journeyman’s certificate as a Refrigeration and Air Conditioning Mechanic 313A and completion of Gas Technician G1 Certification. 

Minimum of 5 years of experience as a Journeyman related to installing, trouble shooting, maintenance and repair of all types of building energy systems, mechanical, Gas and electrical operating equipment, and bus servicing equipment.

CERTIFICATIONS AND LICENCES

TSSA Gas Technician 1 (G1) certificate
Must obtain Forklift Operator Licence within the timeframe determined by the employer
Valid Ontario unrestricted G class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated
Must obtain Ontario unrestricted AZ or DZ class driver’s licence (or provincial equivalent) within the timeframe determined by the employer
Valid Ontario Certificate of Qualification as Refrigeration and Air Conditioning Systems Mechanic 313A

KNOWLEDGE

  • City policies and procedures affecting shop operations
  • Considerable knowledge of the standard methods, tools, equipment, and materials used in the servicing, maintenance and operations of building mechanical systems
  • Relevant guidelines, policies, codes, regulations
  • Building energy systems, mechanical and electrical operating equipment and bus servicing equipment
  • Safe handling of chemicals, lubricants and other service related materials
  • Computer controlled energy systems
  • Building control systems operation and programming
  • Working knowledge of plumbing, HVAC systems, electronic and pneumatic controls
  • Personal computers, with ability to use corporate office software and the Maintenance Management System
  • Safe work practices of the trade
  • Knowledge and awareness of safety issues in the workplace, where there are always members of the public close by when work is being undertaken

COMPETENCIES, SKILLS AND ABILITIES

  • Able to work independently, with minimum direction, and collaboratively with peers and managers as part of a team  
  • Read/interpret blueprints, drawings and sketches to determine specifications and calculate requirements
  • Interpret HVAC control schematics and wiring diagrams
  • Read, understand and execute oral and written instructions and interpret or prepare work orders 
  • Plan work and make estimates of materials and time required to perform the work
  • Communicate effectively, both orally and in writing
  • Possess sound interpersonal skills and ability to relate to the general public and coworkers
  • Possess effective interpersonal and communication skills
  • Must be able to organize, clean and maintain a safe work area within a public environment
  • Must be capable of relating to transit customers, while working in a public environment, and accepting that information requests, complaints, or incidents of confrontational behavior may occur  
  • Possess skill in using trade hand and power tools and equipment with precision
  • Able to operate repair vehicles, scissor lift, forklift, mobile personal lifting devices, and to use ladders. Able to operate emergency generators and welding equipment
  • Able to perform electrical, plumbing, welding operations relating to the trade 
  • Possess analytical skills and be detail oriented
  • Possess solid computer skills and the ability to operate within a computerized maintenance management System
  • Must be able to organize, clean and maintain a safe work area within a public environment
  • Demonstrate a positive attitude, flexibility and adaptability
  • Able to relate to Transit customers, co-workers and the general public and to work in a non-confrontational manner
  • Possess a work record of good attendance and job performance 
  • Able to follow all safety rules and regulations
  • Possess excellent hand/eye coordination, and manual dexterity to perform precise and detailed work 
  • Physically fit, with stamina to perform the job duties (which may include working in a standing position for long time periods, carrying materials, working in cramped areas or at considerable heights and working outdoors year round)
  • Provide own hand tools relating to the trade according to provisions of the Collective Agreement
  • Able to work overtime, be available for scheduled overtime, work a variety of scheduled shifts including split shifts, weekends and evenings, as per the Collective Agreement and/or as required

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
  • Additional vacancies may occur during the competition process
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Licensed HVAC Mechanic (313A & G1)

City Of Ottawa
Ottawa - 198.94km
  Maintenance & Repair Full-time
Requisition ID: 18109  Department: Transit Services Dept.  Service: Transit Bus Oper & Maintenance Service  Branch: Transit Facility Maintenance Branch  Employment Type: 2 Full...
Learn More
Jun 23rd, 2025 at 14:04

Public Service Assistant (InfoService) Part-time Job

City Of Ottawa

Public Service   Ottawa
Job Details

Requisition ID: 16413

Department: Ottawa Public Library

Service: Branch Operations

Branch: Public Services

Employment Type: 1 Temporary Part Time Position (Up to 1 year)

Work Hours: 21 hours per week

Affiliation: CUPE 503 Library

Salary Information: $32.509 - $38.035 per hour (2024 rates of pay)

Location: Nepean Centrepointe Branch, 101 Centrepointe Drive 

City: Ottawa, ON 

Job Category: Ottawa Public Library

Application Close: 04/07/2025 

JOB SUMMARY

Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach. The Public Service units are responsible for customer-centric public library activities, programs and services for the Library's 33 branches, mobile and digital services, to meet the needs of branches in their catchment area.

You are responsible for: providing information, reference and readers advisory services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; providing circulation and page services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; performing routine collection maintenance duties; and promoting Library services.

You may be the senior person in charge or exercise responsibility for the day-to-day operation of the library branch.

Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.

EDUCATION AND EXPERIENCE

Completion of 2-year college diploma in Library and Information Technician Program, or related field 

Minimum of 1 year of related experience.

KNOWLEDGE

  • Adult/children’s literature in a variety of formats, readers’ advisory services, trends in reading, literacy, ESL collections and library programming.
  • Reference resources in print, microform and electronic formats and of current developments in reference services.
  • Electronic database and other bibliographic searching techniques.
  • Principles of collection development and maintenance.
  • Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures.
  • Library circulation procedures and practices.
  • Knowledge of multiple technology platforms (e.g. tablets, phones, e-readers, Android, Apple, Blackberry) as it relates to library offerings
  • Methods and techniques of responding to inquiries and resolving patron complaints.
  • Desktop applications, intranet and internet and keyboarding procedures, to the extent where it may be required to demonstrate such usage to colleagues or library patrons.
  • General knowledge of library policies and procedures.
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Use tact, discretion and confidentiality.
  • Excellent verbal communication skills.
  • Exercise effective judgement and independent decision-making capabilities.
  • To carry out a range of circulation/page activities, including registration, collecting fees, and to respond effectively to a range of library service inquiries and resolve complaints.
  • To perform routine clerical tasks.
  • Minimum keyboard skills of 25 wpm.
  • Data entry, retrieval and keyboarding skills including use of standard office equipment and operation of an IBM compatible computer in Microsoft windows.
  • Ability to think quickly.
  • Ability to learn on the job and apply learning to new technologies as required.
  • Ability to create and design thematic displays.
  • Ability to handle and account for cash and to prepare bank deposits.
  • Perform multiple tasks concurrently.
  • Customer service orientation, including the use of tact, discretion and confidentiality
  • Ease of comfort with technology.
  • Attention to detail.
  • Strong interpersonal skills, ability to deal with the public and handle problems as they arise.
  • Flexibility, ability to adjust priorities.
  • Ability to work effectively as a team member.
  • Strongly committed to quality customer service.
  • To perform routine manual tasks and maneuver book carts and lift boxes up to 40 pounds.

 WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready - immediate requirement for language proficiency: French: oral, reading, writing required. English: oral, reading, writing required. Candidates must meet language requirement for position upon hire.   
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the Ottawa Public Library's satisfaction.; Police record checks completed by a third-party company will not be accepted. 
  • Additional vacancies may occur during the competition process. 
  • Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Public Service Assistant (InfoService)

City Of Ottawa
Ottawa - 198.94km
  Public Service Part-time
Requisition ID: 16413 Department: Ottawa Public Library Service: Branch Operations Branch: Public Services Employment Type: 1 Temporary Part Time Position (Up to 1 year) Work Hours...
Learn More
Jun 23rd, 2025 at 14:03

Client Service Agent Full-time Job

City Of Ottawa

Customer Service   Ottawa
Job Details

Requisition ID: 15910 
Department: Finance and Corporate Services Dept. 
Service: Service Ottawa 
Branch: Call Centre Services Branch 
Employment Type: Mutiple Casual Positions
Work Hours: 40.00hours per week  
Affiliation: CUPE 503 Inside/Outside 
Salary Information: $32.502- $38.027 per hour (2024 rates of pay)  
Location: City Hall,110 Laurier Avenue West  
City: Ottawa, ON 
Job Category: Administrative and Support Services 
Application Close: 31/07/2025 

*Applications received will be used to staff current and on-going requirements for 12 months

JOB SUMMARY

ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. 

In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested.  Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards. 

EDUCATION AND EXPERIENCE

Completion of Grade 12 
Post-secondary education and/or training related to Customer Services is an asset

Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations 

KNOWLEDGE

  • Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
  • Customer Service practices and strategies to resolving customer related complaints
  • Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
  • General office equipment
  • Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.
  • Knowledge of City of Ottawa organizational structure, services and personnel is an asset

COMPETENCIES, SKILLS AND ABILITIES

  • Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
  • Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
  • Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
  • Organize, multi-task and prioritize work
  • Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
  • Work independently and in a team setting
  • Possess an excellent attendance record 
  • Punctual, reliable and dependable
  • Flexible and adaptable to deal with varying situations
  • Strong listening/comprehension skills
  • Strong organizational skills
  • Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
  • The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • This position requires the successful candidate to use their own transportation.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Client Service Agent

City Of Ottawa
Ottawa - 198.94km
  Customer Service Full-time
Requisition ID: 15910  Department: Finance and Corporate Services Dept.  Service: Service Ottawa  Branch: Call Centre Services Branch  Employment Type: Mutiple Casual Positions Wor...
Learn More
Jun 23rd, 2025 at 13:58

Customer Service Agent Full-time Job

City Of Ottawa

Customer Service   Ottawa
Job Details

Requisition ID: 15855 
Department: Finance and Corporate Services Dept. 
Service: Service Ottawa 
Branch: Counter Services Branch 
Employment Type: Multiple Full-time Temporary -Up to 1 year; Multiple Full-time Permanent
Work Hours: 35.00hours per week  
Affiliation: CUPE 503 Inside/Outside 
Salary Information: $61,663.42- $72,157.54 annually (2024 rates of pay) 
Location: Various locations   
City: Ottawa, ON 
Job Category: Administrative and Support Services 
Application Close: 30/06/2025 

*Applications received will be used to staff current and on-going requirements for 12 months.

JOB SUMMARY

The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. The Counter Services team responds to community needs through the provision of optimum client service delivery employing a centralized one-stop approach. Counter Services consists of seven Client Services Centres and three Provincial Offences offices, which offer a variety of services such as pet registrations, marriage ceremonies, payment intake, parking permits and provincial court services to name a few. Counter Services staff process over 250,000 transactions and handle over $190 million in revenue per year for the City. 

You are responsible for providing information and customer service for a wide range of municipal and provincial services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a ServiceOttawa Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms, primarily by in-person and including electronic/web, email and phone in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where required. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.

You are also responsible for determining the course of action for parking ticket resolution in accordance with the First Attendance Facility policy/procedures, and service standards set within the Branch.  

EDUCATION AND EXPERIENCE

Completion of Grade 12

Post-secondary education and/or training related to Customer Service is an asset

Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations 

KNOWLEDGE

  • Knowledge of customer service delivery mechanisms, practices and strategies to resolving customer related complaints
  • Computer literacy in MS Office Suite, internet/intranet and job specific programs such as ICON, IP360, Dynamics, Liberty Recording System, LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, H2O, ACTIVENet, PRESTO, SAP, VSTATS, etc.
  • Knowledge of provincial legislation & regulations, corporate policies & procedures along with the ability to apply and interpret these provisions
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.
  • Knowledge of City of Ottawa organizational structure, services and personnel is an asset

COMPETENCIES, SKILLS AND ABILITIES

  • Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
  • Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
  • Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
  • Organize, multi-task and prioritize work
  • Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
  • Work independently and in a team setting
  • Possess an excellent attendance record 
  • Punctual, reliable and dependable
  • Flexible and adaptable to deal with varying situations
  • Strong listening/comprehension skills
  • Strong organizational skills

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.      
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement: This position requires the successful candidate to use their own transportation.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Customer Service Agent

City Of Ottawa
Ottawa - 198.94km
  Customer Service Full-time
Requisition ID: 15855  Department: Finance and Corporate Services Dept.  Service: Service Ottawa  Branch: Counter Services Branch  Employment Type: Multiple Full-time Temporary -Up...
Learn More
Jun 23rd, 2025 at 13:57

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