1473 Jobs Found

Customer Service Representative Part-time Job

BMO Canada

Customer Service   North Vancouver
Job Details

Application Deadline:

12/13/2024

Address:

1120 Marine Drive

 

Our Lower Capilano branch is seeking a part-time (18,75 hours) Customer Service Representative, available to support a flexible schedule (Monday through Saturday).  

 

Find your place within a team that will cheer you on as you learn, lead, and advance a career that has a real impact on our clients' lives.  

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
North Vancouver - 17.44km
  Customer Service Part-time
  33,850  -  44,000
Application Deadline: 12/13/2024 Address: 1120 Marine Drive   Our Lower Capilano branch is seeking a part-time (18,75 hours) Customer Service Representative, available to support a...
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Nov 22nd, 2024 at 13:05

Cook Full-time Job

A&W

Tourism & Restaurants   North Vancouver
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Fast food outlet or concession

Responsibilities

Tasks

  • Determine the size of food portions and costs
  • Requisition food and kitchen supplies
  • Prepare and cook complete meals or individual dishes and foods
  • Inspect kitchens and food service areas
  • Order supplies and equipment
  • Maintain inventory and records of food, supplies and equipment
  • Clean kitchen and work areas
  • Manage kitchen operations
  • Wash, peel and cut vegetables and fruit
  • Prepare, heat and finish simple food items

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure

Personal suitability

  • Client focus
  • Flexibility
  • Team player

 

How to apply

By email

[email protected]

By mail

920 Marine DriveNorth Vancouver, BCV7P 1R9

In person

 

920 Marine DriveNorth Vancouver, BCV7P 1R9Between 12:00 p.m. and 05:00 p.m.

Cook

A&W
North Vancouver - 17.44km
  Tourism & Restaurants Full-time
  18.10
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
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Nov 12th, 2024 at 16:53

Administrative assistant Full-time Job

Panago Pizza

Administrative Jobs   North Vancouver
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as college, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to arrange and co-ordinate seminars, conferences, etc., supervise other workers, train other workers, and train, direct, and motivate staff
  • The candidates should be able to determine and establish office procedures and routines, plan, develop, and implement recruitment strategies, schedule and confirm appointments, and manage contracts
  • The candidates should be able to manage training and development strategies, answer telephone calls and relay messages, answer electronic enquiries, and compile data, statistics, and other information
  • The candidates should be able to oversee the preparation of reports, advise senior management, respond to employee questions and complaints, and order office supplies and maintain inventory
  • The candidates should be able to negotiate collective agreements on behalf of employers or workers, oversee payroll administration, arrange travel, related itineraries, and make reservations, and open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
  • The candidates should be able to type and proofread correspondence, forms, and other documents, perform data entry, provide customer service, recruit and hire workers and carry out related staffing actions, and maintain and manage digital databases
  • The candidates should be able to perform basic bookkeeping tasks, consult with clients after sale to provide ongoing support, conduct performance reviews, oversee occupational health and safety, and supervise office and volunteer staff

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Administrative assistant

Panago Pizza
North Vancouver - 17.44km
  Administrative Jobs Full-time
  28.50
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as college, CEGEP or other non-u...
Learn More
Jul 3rd, 2024 at 13:39

Web developer Full-time Job

Ace Laser Inc (Toner Parts)

IT & Telecoms   North Vancouver
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates should have Bachelor’s degree or equivalent experience
Experience: Candidates should have experience of 2 years to less than 3 years
Computer and technology knowledge: HTML, Java, JavaScript, JSP, CSS, C++, Web service design, JQuery, Data analysis software, .NET, C#, Ruby

 

Physical Requirements:

    • The candidates should thrive in a fast-paced work environment and be capable of working effectively under pressure
  • The candidates should demonstrate a strong attention to detail in their work and have the ability to distinguish between colors

Other Requirements:

  • The candidates should be dependable in fulfilling their responsibilities and possess efficient interpersonal skills
  • The candidates should be highly organized in their approach and effective team players, known for their accuracy in tasks

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to source, select, and organize information for inclusion and design the appearance, layout, and flow of the Website
  • The candidates should be able to create and optimize content for the Website using a variety of graphics, database, animation, and other software
  • The candidates should be able to conduct tests and perform security and quality controls, plan, design, write, modify, integrate, and test Web-site related code
  • The candidates should be able to write, modify, integrate, and test software code, identify and communicate technical problems, processes, and solutions
  • The candidates should be able to prepare reports, manuals, and other documentation on the status, operation, and maintenance of software, research and evaluate a variety of software products
  • The candidates should be able to maintain existing computer programs by making modifications as required and write, modify, integrate, and test software code for e-commerce and other Internet applications

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Web developer

Ace Laser Inc (Toner Parts)
North Vancouver - 17.44km
  IT & Telecoms Full-time
  39
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates should have Bachelor’s degree or equivalent experience Experience: Candidates...
Learn More
Jun 12th, 2024 at 15:20

Waiter/waitress Full-time Job

Aura 888 Foods Ltd

Tourism & Restaurants   North Vancouver
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

 

Physical Requirements:

  • The candidates should be able to handle weight Up to 9 kg (20 lbs)

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position.
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to present bills to customers and accept payment in cash, credit or debit cards, traveler’s cheques, or room billings
  • The candidates should be able to describe menu items including daily specials for customers
  • The candidates should be able to advise on menu selections
  • The candidates should be able to clear and clean tables, trays, and chairs
  • The candidates should be able to greet patrons, present menus, make recommendations and answer questions regarding food and beverages
  • The candidates should be able to serve food and beverages

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
[email protected]

By mail
88 Chesterfield Avenue
North Vancouver, BC
V7M 0B3

Waiter/waitress

Aura 888 Foods Ltd
North Vancouver - 17.44km
  Tourism & Restaurants Full-time
  17
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates don’t ne...
Learn More
May 13th, 2024 at 11:51

Supervisor, food services Full-time Job

MAVI'S MIDTOWN FOODS LTD

Tourism & Restaurants   North Vancouver
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need Secondary (high) school graduation certificate

  •  

Experience: Candidates need an experience of 7 months to 1 year

Responsibilities

Tasks

  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Estimate and order ingredients and supplies
  • Ensure food service and quality control
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Supervise and check assembly of trays
  • Supervise and check delivery of food trolleys
  • Establish work schedules

How to apply:

 

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.

By email

 

[email protected]

Supervisor, food services

MAVI'S MIDTOWN FOODS LTD
North Vancouver - 17.44km
  Tourism & Restaurants Full-time
  18.50
Requirements: Languages: Candidates must have knowledge of the English Language. Education: Candidates need Secondary (high) school graduation certificate   Experience: Candidates...
Learn More
Jan 29th, 2024 at 12:25

Retail salesperson Full-time Job

Obsession Bikes

Sales & Retail   North Vancouver
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates needs Secondary (high) school graduation certificate
Experience: Candidates needs an experience of 1  to less than 7 months

Work site environment: Non-smoking

Work setting: In shop

Responsibilities

Tasks

  • Operate cash register
  • Provide advice about merchandise
  • Assist in display of merchandise
  • Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
  • Provide customer service

Experience and specialization

Type of product

  • Bicycle
  • Sports equipment and clothing

Additional information

Personal suitability

  • Hardworking
  • Positive attitude
  • Efficient interpersonal skills
  • Flexibility
  • Reliability
  • Excellent oral communication
  • Client focus

Benefits

Long term benefits

  • Other benefits

 

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

 

 

By email

[email protected]

How-to-apply instructions

Here is what you must include in your application:

  • Cover letter

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?

Retail salesperson

Obsession Bikes
North Vancouver - 17.44km
  Sales & Retail Full-time
  17  -  25
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates needs Secondary (high) school graduation certificate Experience: Candidates ne...
Learn More
Jan 12th, 2024 at 00:32

Team Member (Full Time & Part Time Storewide Opportunities) Full-time Job

Whole Foods Market

Sales & Retail   North Vancouver
Job Details

*Urgently Hiring Prepared Foods Production and Service Team Members*

Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where you’ll work in a professional environment, with the highest quality ingredients and have a true work-life balance! We are currently hiring for a variety of roles with various schedules. We have Full-Time and Part-Time opportunities, depending on the role and team. Apply once to be considered for openings at this location!

 

 

Here is a list of our Team Departments and the Team Member roles you may be considered for:

 

*Urgently Hiring Prepared Foods Production and Service Team Members*

  • Bakery:  Counter Service, Packaging, Coffee Bar
  • Customer Service / Store Support:  Cashier, Cashier Assistant (Bagging, Carts), Sanitation
  • Grocery:  Stocker (Frozen Foods, Dairy, Bulk Items) – Day and Overnight shifts
  • Meat:  Counter Service, Oven-Ready Prep
  • Prepared Foods:  Deli Counter Service, Kitchen, Food Prep, Dishwasher, Culinary Venues (Pizza Maker, Sandwich Maker, Runner: Hot Food / Salad Bar)
  • Produce / Floral:  Stocker, Clerk, Floral Arrangements, Production (Fruit and Vegetable Cutting)
  • Seafood: Counter Service, Oven-Ready Prep
  • Specialty: Beer, Wine, Cheese Cutting and Wrapping, Chocolate, Pub Service
  • Whole Body: Stocker (Vitamins, Supplements, Body Care, Clothing and gifts)

 

** All roles/departments listed above may not be available at all locations

 

 

Benefits

  • Competitive pay, flexible scheduling, paid time off, 20% store discount, growth opportunities including training programs, and more!

 

Team Members provide support performing duties related to customer service, stocking, and sanitation in assigned department(s). All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and other Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support Whole Foods Market core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

 

Desired Work Experience

  • No prior retail experience required.

 

Responsibilities

  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Performs opening, mid, and closing duties as assigned.
  • Follows department procedures for preparing, storing, rotating, and stocking of product.
  • Prepares, packages, weighs, and prices products for sale.
  • Monitors product quality and freshness and ensures proper product rotation.
  • Ensures cases and shelves are clean and well-stocked.
  • Completes spoilage, sampling, temperature, and sweep logs as required.
  • Assists with periodic inventory checks.
  • Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
  • Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
  • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with Whole Foods Market cleanliness and safety standards.
  • Ensures accuracy of signs and pricing.
  • Immediately reports safety hazards and violations.
  • Performs other duties as assigned by store, regional, or national leadership.


Knowledge, Skills, & Abilities

  • Ability to learn basic knowledge of all products carried in department.
  • Ability to visually examine products for quality and freshness.
  • Proactively reads labels and familiarizes oneself on various products.
  • Strong to excellent communication skills and willingness to work as part of a team.
  • Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
  • Ability to follow directions and procedures; effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Understanding of and compliance with Whole Foods Market quality goals.


Physical Requirements/Working Conditions

  • Must be able to lift 50 pounds.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: Less than 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
  • Ability to work in a wet and/or cold environments.
  • Ability to use tools and equipment, including box cutters, knives, electric pallet jacks, forklifts, hand trucks, six-wheel carts, balers, and other heavy machinery.

Team Member (Full Time & Part Time Storewide Opportunities)

Whole Foods Market
North Vancouver - 17.44km
  Sales & Retail Full-time
  17  -  20.65
*Urgently Hiring Prepared Foods Production and Service Team Members* Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where you’ll wor...
Learn More
Jan 11th, 2024 at 08:01

Temporary Full-Time Member Service Agent (Remote) Full-time Job

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization

Sales & Retail   Burnaby
Job Details

Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explore BC and get from here to there with room for their friends and their gear.

 

BCAA has been recognized for the last five years as a Top Employer. Joining Evo means joining one of the most trusted organizations in BC. If you want to make a difference and shape the future of BC’s car sharing economy, join our Evo team.

 

 

We are currently hiring a Temporary Full-Time Member Service Agent (Remote) to join our Evo Car Share team!

 

This role is scheduled for the overnight shift, Tuesday to Saturday from 10:00 PM to 6:00 AM. The contract is anticipated to run until June 30, 2026.

 

As a Member Service Agent, you’re at the front-line, delivering amazing and long-lasting Member experiences. You’ll act as an Evo ambassador and showcase your commitment to supporting BC’s most valued car sharing service.  

 

Who you are:

  • You take initiative and love going above and beyond to deliver exceptional customer service 

  • You bring positive energy and thrive in a fast-paced environment where every day is different 

  • You’re a creative problem solver with strong analytical and organizational skills  

  • You’re an active listener who is sympathetic and empathetic when working with customers 

  • You prioritize work-life balance and are open to a flexible shift work schedule 

  • You’re eager to hop in and grow! Your personal development and career are important to you.  

 

  

What you bring:

  • At least six months of a post-secondary certificate in Business Administration or related field, and/or a combination of education and experience. 

  • At least two years’ experience in customer service, preferably in a call center setting. 

  • Showcase your sharp technical skills with willingness to learn new platforms (i.e. PowerBI, Verint, Service Now, Amazon Connect & Workplace, Google Maps, and EVO Car Sharing Software). 

  • Bonus skills: Rapid-fire typing skills (40 wpm). 

 

 

Other Requirements:  

  • Team members will work remotely as part of a virtual 24/7 call centre and participate in a shift bid process.   

  • The shift bid process is seniority based (Length of Service / Hire Date), and shift work. 

  • Team Members will select two six-month schedules (Jan – June & July – Dec) 

  • Given the shift bid process is based on seniority, is seniority based, and most shifts have been selected, new external employees will be assigned shifts that support individual gaps in scheduling. 

  • We offer shift differentials after 6pm and on Sundays.  

  • We may require availability on statutory holidays, weekdays, and weekends, and as a result, we create the schedule one month in advance. This gives team members the flexibility to work around personal obligations and support their work-life balance. 

  • Must successfully pass a background check, which may include a criminal, identification, and reference checks.

 

 

Once here, you will:  

  • Flex your customer service skills to quickly address Member inquiries and resolve issues. 

  • Use several platforms including phone, email, & live chat to provide exceptional customer service; 

  • Continuously identify opportunities to empower and build long lasting Member relationships.  

  • Perform administrative tasks based on the department’s evolving business needs. 

  • Actively participate in job specific training to reach your full potential 

  • Work in a remote, flexible work environment that fits your lifestyle. 

 

Internal Applicants: The last day to apply for this role is end of day January 16, 2026. Please note this is a Grade 6 position.

 

The hourly rate range for this position is $23.98to $29.98and is determined viajob-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%. 

 

Shape your future with us. We’ve got you covered.

  • Every day, our team members get to make a difference in the lives of British Columbians, our BCAA Members and their communities. Having that kind of impact is exciting, positive, and contagious.

  • At Evo Car Share, we pride ourselves on empowering our team members to do great work. We enthusiastically support all learning and growth opportunities.

  • Career advancement and personal development programs are available to help you reach your full potential, no matter what that means to you.

  • You’ll receive a wellness account and Flexfits Benefits Program to meet your unique lifestyle needs and a health care spending account to keep your body, mind and soul thriving.

  • You’ll receive a competitive rewards package that includes salary, performance bonus programs, pension plan as well as other perks and programs to help build your personal wealth.

  • You’ll become a BCAA member, with access to the great deals and discounts that go along with it.

  • We’re named one of Canada’s Top Employers for 5 years in a row with a constant focus on how to create a better workplace for all our team members.

  • And…time flies when you’re having fun at Evo!

Temporary Full-Time Member Service Agent (Remote)

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization
Burnaby - 17.72km
  Sales & Retail Full-time
  23.98  -  29.98
Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explo...
Learn More
Jan 15th, 2026 at 15:15

Temporary Full-Time Member Service Agent (Remote) Full-time Job

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization

Sales & Retail   Burnaby
Job Details

Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explore BC and get from here to there with room for their friends and their gear.

 

BCAA has been recognized for the last five years as a Top Employer. Joining Evo means joining one of the most trusted organizations in BC. If you want to make a difference and shape the future of BC’s car sharing economy, join our Evo team.

 

 

We are currently hiring a Temporary Full-Time Member Service Agent (Remote) to join our Evo Car Share team!

 

This role is scheduled for the overnight shift, Tuesday to Saturday from 10:00 PM to 6:00 AM. The contract is anticipated to run until June 30, 2026.

 

As a Member Service Agent, you’re at the front-line, delivering amazing and long-lasting Member experiences. You’ll act as an Evo ambassador and showcase your commitment to supporting BC’s most valued car sharing service.  

 

Who you are:

  • You take initiative and love going above and beyond to deliver exceptional customer service 

  • You bring positive energy and thrive in a fast-paced environment where every day is different 

  • You’re a creative problem solver with strong analytical and organizational skills  

  • You’re an active listener who is sympathetic and empathetic when working with customers 

  • You prioritize work-life balance and are open to a flexible shift work schedule 

  • You’re eager to hop in and grow! Your personal development and career are important to you.  

 

  

What you bring:

  • At least six months of a post-secondary certificate in Business Administration or related field, and/or a combination of education and experience. 

  • At least two years’ experience in customer service, preferably in a call center setting. 

  • Showcase your sharp technical skills with willingness to learn new platforms (i.e. PowerBI, Verint, Service Now, Amazon Connect & Workplace, Google Maps, and EVO Car Sharing Software). 

  • Bonus skills: Rapid-fire typing skills (40 wpm). 

 

 

Other Requirements:  

  • Team members will work remotely as part of a virtual 24/7 call centre and participate in a shift bid process.   

  • The shift bid process is seniority based (Length of Service / Hire Date), and shift work. 

  • Team Members will select two six-month schedules (Jan – June & July – Dec) 

  • Given the shift bid process is based on seniority, is seniority based, and most shifts have been selected, new external employees will be assigned shifts that support individual gaps in scheduling. 

  • We offer shift differentials after 6pm and on Sundays.  

  • We may require availability on statutory holidays, weekdays, and weekends, and as a result, we create the schedule one month in advance. This gives team members the flexibility to work around personal obligations and support their work-life balance. 

  • Must successfully pass a background check, which may include a criminal, identification, and reference checks.

 

 

Once here, you will:  

  • Flex your customer service skills to quickly address Member inquiries and resolve issues. 

  • Use several platforms including phone, email, & live chat to provide exceptional customer service; 

  • Continuously identify opportunities to empower and build long lasting Member relationships.  

  • Perform administrative tasks based on the department’s evolving business needs. 

  • Actively participate in job specific training to reach your full potential 

  • Work in a remote, flexible work environment that fits your lifestyle. 

 

Internal Applicants: The last day to apply for this role is end of day January 16, 2026. Please note this is a Grade 6 position.

 

The hourly rate range for this position is $23.98to $29.98and is determined viajob-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%. 

 

Shape your future with us. We’ve got you covered.

  • Every day, our team members get to make a difference in the lives of British Columbians, our BCAA Members and their communities. Having that kind of impact is exciting, positive, and contagious.

  • At Evo Car Share, we pride ourselves on empowering our team members to do great work. We enthusiastically support all learning and growth opportunities.

  • Career advancement and personal development programs are available to help you reach your full potential, no matter what that means to you.

  • You’ll receive a wellness account and Flexfits Benefits Program to meet your unique lifestyle needs and a health care spending account to keep your body, mind and soul thriving.

  • You’ll receive a competitive rewards package that includes salary, performance bonus programs, pension plan as well as other perks and programs to help build your personal wealth.

  • You’ll become a BCAA member, with access to the great deals and discounts that go along with it.

  • We’re named one of Canada’s Top Employers for 5 years in a row with a constant focus on how to create a better workplace for all our team members.

  • And…time flies when you’re having fun at Evo!

Temporary Full-Time Member Service Agent (Remote)

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization
Burnaby - 17.72km
  Sales & Retail Full-time
  23.98  -  29.98
Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explo...
Learn More
Jan 15th, 2026 at 15:04

Service Advisor Full-time Job

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization

Administrative Jobs   Burnaby
Job Details

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

 

We are currently hiring a Service Advisor based in our Burnaby SOLO location. 

 

As a Service Advisor, you’ll be one of the first people our customers meet when they’re seeking advice to protect their homes, travel the world, and ensure they’re safe on BC’s roads. You’ll meet their needs by recommending memberships or travel and auto insurance.  

 

Being a Service Advisor is your first step towards a rewarding career with BCAA. Your enthusiasm for creating signature customer experiences shines through each interaction, building loyal, long-lasting relationships that enable BCAA to be one of the most trusted organizations in British Columbia.  

 

Who you are 

  • A life-long learner! You’re open to learning new concepts and new ways of working. On-the-job training is available, with support from a network of leaders and colleagues. 

  • A problem solver who loves a challenge. Organized yet flexible, you thrive in a workplace where no two days are the same.  

  • You work well under pressure. You can balance multiple priorities while keeping calm and polite in a fast-paced environment.   

  • A teammate who loves helping others and contributing to your community. Making a difference in someone’s day makes your day too! 

 

During a typical day, you will:  

  • Greet our customers in person and over the phone to promote BCAA insurance products and services to best fit their lives, including new memberships, travel insurance, ICBC and optional auto insurance.  

  • Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers 

  • Identify cost-saving opportunities to support our customers’ life events and future needs. 

  • Work together with team members to provide exceptional customer service and meet sales goals 

  • Increase your industry knowledge and expertise towards becoming an Insurance Advisor. You’ll participate in BCAA’s training courses, maintain your annual licensing requirements, and keep up to date with the latest products and service offerings in a supportive environment.  

 

What you bring 

  • At least two years’ experience in asales andservice environment 

  • Level 1Insurance license (or a commitment to secure your license within your first 45 days through BCAA). BCAA will provide time and cover the cost.  

  • Completion ofAutoplanEssentials (or a commitment to complete within your first three months through BCAA.) BCAA will provide time and cover the cost.   

  • Limited history of Errors & Omissions and in good standing with the Insurance Council of BC. 

  • Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook) 

  • Bonus qualifications! CAIB certification, knowledge of ICBC systems, and ability to speak other languages aside from English. 

 

 

The salary range for this position is $42,516.72to $53,145.96and is determined viajob-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 21.5%

 

Internal Applicants: The last day to apply for this role is end of day January 19, 2026. Please note this is a Grade 5 position.

 

What we offer:

  • The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

  • Career and personal development to help you grow and reach your goals.

  • Incentives that recognize team and individual sales and performance.

  • Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.

  • A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.

  • Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

  • BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

  • Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

Service Advisor

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization
Burnaby - 17.72km
  Administrative Jobs Full-time
  42,516.72  -  53,145.96
Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roa...
Learn More
Jan 15th, 2026 at 14:30

Service Advisor Full-time Job

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization

Administrative Jobs   Burnaby
Job Details

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

 

We are currently hiring a Service Advisor based in our Burnaby SOLO location. 

 

As a Service Advisor, you’ll be one of the first people our customers meet when they’re seeking advice to protect their homes, travel the world, and ensure they’re safe on BC’s roads. You’ll meet their needs by recommending memberships or travel and auto insurance.  

 

Being a Service Advisor is your first step towards a rewarding career with BCAA. Your enthusiasm for creating signature customer experiences shines through each interaction, building loyal, long-lasting relationships that enable BCAA to be one of the most trusted organizations in British Columbia.  

 

Who you are 

  • A life-long learner! You’re open to learning new concepts and new ways of working. On-the-job training is available, with support from a network of leaders and colleagues. 

  • A problem solver who loves a challenge. Organized yet flexible, you thrive in a workplace where no two days are the same.  

  • You work well under pressure. You can balance multiple priorities while keeping calm and polite in a fast-paced environment.   

  • A teammate who loves helping others and contributing to your community. Making a difference in someone’s day makes your day too! 

 

During a typical day, you will:  

  • Greet our customers in person and over the phone to promote BCAA insurance products and services to best fit their lives, including new memberships, travel insurance, ICBC and optional auto insurance.  

  • Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers 

  • Identify cost-saving opportunities to support our customers’ life events and future needs. 

  • Work together with team members to provide exceptional customer service and meet sales goals 

  • Increase your industry knowledge and expertise towards becoming an Insurance Advisor. You’ll participate in BCAA’s training courses, maintain your annual licensing requirements, and keep up to date with the latest products and service offerings in a supportive environment.  

 

What you bring 

  • At least two years’ experience in asales andservice environment 

  • Level 1Insurance license (or a commitment to secure your license within your first 45 days through BCAA). BCAA will provide time and cover the cost.  

  • Completion ofAutoplanEssentials (or a commitment to complete within your first three months through BCAA.) BCAA will provide time and cover the cost.   

  • Limited history of Errors & Omissions and in good standing with the Insurance Council of BC. 

  • Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook) 

  • Bonus qualifications! CAIB certification, knowledge of ICBC systems, and ability to speak other languages aside from English. 

 

 

The salary range for this position is $42,516.72to $53,145.96and is determined viajob-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 21.5%

 

Internal Applicants: The last day to apply for this role is end of day January 19, 2026. Please note this is a Grade 5 position.

 

What we offer:

  • The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

  • Career and personal development to help you grow and reach your goals.

  • Incentives that recognize team and individual sales and performance.

  • Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.

  • A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.

  • Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

  • BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

  • Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

Service Advisor

British Columbia Automobile Association / BCAA (Burnaby) Member-supported Organization
Burnaby - 17.72km
  Administrative Jobs Full-time
  42,516.72  -  53,145.96
Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roa...
Learn More
Jan 15th, 2026 at 14:25

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