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Customer Service Advisor Full-time Job

EspaceProprio

Customer Service   Québec
Job Details

Does this sound familiar? Do you want to join a team that has been revolutionizing the world of real estate since 1997? What will your days look like in concrete terms? 
 
  

  • Making a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;   

  • Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.   

 

 
 

What do you need to be a Customer Service  Advisor ? 

  • For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.); 

  • For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);  

  • A passion for customer service, because for you, it is important to make a difference;  

  • An approach based on listening and understanding customer needs ;   

  • Interpersonal skills ;  

  • A proactive and empathetic attitude to support clients in their sales project;

  • Some experience in customer service, at least enough to know that you like it;   

  • Great ease with computers;  

  • The ability to work from home at our Charny office (8389 avenue Sous-le-Vent). (Details about our hybrid work mode will be presented to you during the recruitment process).   

 

 

Benefits that make a real difference  

  • An hourly wage starting at $ 20.49 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;  

  • Recognition of relevant years of experience;  

  • The support of a team of senior advisors and colleagues to help you;  

  • A bonus system to highlight and reward your work; 

  • Paid mobile leave days upon starting your job; 

  • Access to an employee and family assistance program (PAEF );   

  • A telemedicine service ;   

  • An annual allowance of $200 for your sports and cultural activities;  

  • A day of paid leave during your move and for volunteering;  

  • Several discounts used so that you can carry out your real estate projects with complete confidence and at lower costs.  

 

And we don't stop there, because we really care about you:  

  • An integration process to quickly familiarize you with your work environment and our services;  

  • A work environment that prioritizes both your professional development and your personal growth;  

  • A social club that ensures your daily life with us is pleasant and stimulating;  

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged.

Customer Service Advisor

EspaceProprio
Québec - 169.42km
  Customer Service Full-time
Does this sound familiar? Do you want to join a team that has been revolutionizing the world of real estate since 1997? What will your days look like in concrete terms?       Makin...
Learn More
Nov 26th, 2024 at 14:31

Health, Safety & Environment Coordinator Full-time Job

BGIS

Medical & Healthcare   Québec
Job Details

The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing environmental, health and safety risks and improving related performance. This position is more required to manage environmental issues although some health and safety tasks can be assigned to the coordinator.

KEY DUTIES & RESPONSIBILITIES

Program Coordination 

  • Acts as the first point-of-contact for environmental and health inquiries and incidents.
  • Provides guidance to team members on environmental and health matters, and escalates inquiries, where appropriate
  • Coordinates the implementation of environmental, health and safety programs along with related processes, procedures and resources
  • Coordinates environmental, health and safety activities including but not limited to attending tenant OSH committee meetings, attending environmental committee meetings and activities, undertaking incident investigation and resolution, completing equipment and systems registration, developing emergency response procedures and business continuity planning activities, completing and delivering training, completing annual management system re-registration, managing data and generating reports, and conducting environmental compliance audits.
  • Researches environmental, health and safety matters; provides findings and recommendations.
  • Maintains and assists with the creation of environmental, health and safety documentation including but not limited to plans, processes, forms, logbooks, and procedures.
  • Create and maintain documentation including but not limited to instruction sheets, checklists, forms, and training materials.
  • Support construction activity teams (Projects and O&M) by creating, distributing, verifying and maintaining documentation such as work instructions, checklists, training materials
  • Conducts regular inspections of facilities to mitigate any Environmental regulatory issues and/or Health and Safety Concerns before an incident or service call is received.
  • Maintains business continuity and emergency management plans and procedures
  • Participates in field inspections, job observations, health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to environmental and health regulations and identifying risks.  Provides findings about risks and suggestions for improvement.

Incident Investigation, Resolution & Reduction

  • Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
  • Coordinates the implementation of corrective and preventative measures
  • Assists in the identification and analysis of trends.  Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting 

  • Maintains all environmental, health and safety data including but not limited to incident data, and regulatory and process compliance data within applicable databases and all other types of information storage systems
  • Assists in the audit of compliance records and all other environmental, health and safety data
  • Prepares and distributes various environmental, health and safety related reports including but not limited to incident reports
  • Experience with database development, programing and maintenance considered an asset
  • Other duties as assigned

KNOWLEDGE & SKILLS

  • Strong background in environmental management system development and administration, with knowledge of environmental regulations and environmental compliance auditing an asset.
  • Certification in one or more of the following – Certificate in Occupational Health & Safety; Certificate in Environmental Management through a Community College; University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences, Environmental Studies
  • 1 to 3 years of environmental, health and safety work experience
  • Understanding of environmental, health and safety regulatory requirements
  • Understanding of emergency management requirements
  • Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc.) simultaneously
  • Strong communication skills along with some ability to influence stakeholders
  • Strong administrative skills along with ability to maintain and report accurate data
  • Analytical and problem-solving skills
  • Ability to exercise good judgment
  • Able to work independently but provide strong support to the team as and when requested
  • Frequent trips to be expected on the different sites

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:

Safety:

  • Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
  • Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security: 

  • Physical Security Professional from ASIS International
  • Certified Protection Professional from ASIS International

Business Continuity:

  • Certified Business Continuity Planner from Business Continuity Management Institute

Health, Safety & Environment Coordinator

BGIS
Québec - 169.42km
  Medical & Healthcare Full-time
The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and m...
Learn More
Nov 21st, 2024 at 13:05

Night Customer Service Representative Full-time Job

Couche-Tard / Circle K

Customer Service   Québec
Job Details

Night attendant:

Salary (night): $19.45/h (Bonus included) + $500 retention bonus after 6 months

 

Why you should choose one of our repairers:

  • Family atmosphere;
  • Up to 20% off almost everything in store;
  • Scholarship program offering up to $1000 per year*;
  • Opportunities for advancement within the company;
  • Attractive corporate discounts*;
  • Flexible days off;
  • Years of Service Recognition Program;
  • Wearing jeans during working hours.

* Certain conditions apply

 

What will your daily life look like in one of our convenience stores:

  • Exceed customer expectations by welcoming them and providing prompt and accurate service;
  • Carry out transactions and ensure the cash register is balanced;
  • Authorize and monitor gas pumps (if applicable);
  • Take part in optimizing sales and store profitability;
  • Stocking shelves, rotating, facing and labeling products;
  • Take care of the supply of coffee and certain foods and pastries (if applicable);
  • Ensure the store is clean and attractive.

 

 

What we are looking for in one of our repairers:

  • Smiling people;
  • Good customer service skills;
  • Able to stand for long periods of time.
  • Able to lift and carry merchandise regularly, frequently and without assistance, as needed. Merchandise weight may vary up to 12 kg (25 lbs)

515 Boul Alphonse-Desjardins, Levis, QC G6V 5T3, Canada  R469363

Night Customer Service Representative

Couche-Tard / Circle K
Québec - 169.42km
  Customer Service Full-time
  19.45
Night attendant: Salary (night): $19.45/h (Bonus included) + $500 retention bonus after 6 months   Why you should choose one of our repairers: Family atmosphere; Up to 20% off almo...
Learn More
Nov 20th, 2024 at 21:37

Bilingual Customer Experience Specialist Part-time Job

Air Canada

Customer Service   Québec
Job Details

The opportunity 

Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Quebec Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations. 

 If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role. 

What your day-to-day looks like: 

As a Customer Experience Specialist at the Quebec City airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also: 

  • Conduct customercheck-in, and prepare and issue boarding passes 
  • Assist pre-boarding customers and provide information on flight schedules and routes 
  • Assistcustomersrequiring special assistance throughout the customer journey, ensuring their timely and safe transport to their designated gates or baggage claims 
  • Active movement throughout the airport to attend to the assigned work area 

 Take a look at this video to find out more about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE 

 Your benefits 

 As one of the leading employers in Canada, we like to ensure our employees are well rewarded with arange of benefits including:

  • Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
  • We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family
  • Training and development tools to help unlock your full potential.

Qualifications

Skills and experience required

  • Availability to attend and successfully pass a five (5) to six (7) weeks full-time paid
  • Availability to work in shifts
  • Previous customer service experience
  • Excellent communication and teamwork skills
  • Proven problem resolution skills and the ability to effectively multi-task
  • The ability to work within strict timelines in order to maintain on-time departures
  • Eligible to work in Canada
  • Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.

 Linguistic Requirements

Priority will be given to candidate's bilingual in English and French. Moreover, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Hindi, Punjabi. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.

Bilingual Customer Experience Specialist

Air Canada
Québec - 169.42km
  Customer Service Part-time
The opportunity  Right now, Air Canada is looking for Customer Experience Specialists to join our team at the Quebec Airport. In this customer-facing position, you will play an imp...
Learn More
Nov 13th, 2024 at 16:26

Health, Safety & Environment Assistant Full-time Job

BGIS

Medical & Healthcare   Québec
Job Details

The Health, Safety, and Environment Assistant coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing environmental, health and safety risks and improving related performance. This position is more required to manage environmental issues although some health and safety tasks can be assigned to the assistant.

KEY DUTIES & RESPONSIBILITIES

Program Coordination 

  • Acts as the first point-of-contact for environmental and health inquiries and incidents.
  • Provides guidance to team members on environmental and health matters, and escalates inquiries, where appropriate
  • Coordinates the implementation of environmental, health and safety programs along with related processes, procedures and resources
  • Coordinates environmental, health and safety activities including but not limited to attending tenant OSH committee meetings, attending environmental committee meetings and activities, undertaking incident investigation and resolution, completing equipment and systems registration, developing emergency response procedures and business continuity planning activities, completing and delivering training, completing annual management system re-registration, managing data and generating reports, and conducting environmental compliance audits.
  • Researches environmental, health and safety matters; provides findings and recommendations.
  • Maintains and assists with the creation of environmental, health and safety documentation including but not limited to plans, processes, forms, logbooks, and procedures.
  • Create and maintain documentation including but not limited to instruction sheets, checklists, forms, and training materials.
  • Support construction activity teams (Projects and O&M) by creating, distributing, verifying and maintaining documentation such as work instructions, checklists, training materials
  • Conducts regular inspections of facilities to mitigate any Environmental regulatory issues and/or Health and Safety Concerns before an incident or service call is received.
  • Maintains business continuity and emergency management plans and procedures
  • Participates in field inspections, job observations, health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to environmental and health regulations and identifying risks.  Provides findings about risks and suggestions for improvement.

Incident Investigation, Resolution & Reduction

  • Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
  • Coordinates the implementation of corrective and preventative measures
  • Assists in the identification and analysis of trends.  Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting 

  • Maintains all environmental, health and safety data including but not limited to incident data, and regulatory and process compliance data within applicable databases and all other types of information storage systems
  • Assists in the audit of compliance records and all other environmental, health and safety data
  • Prepares and distributes various environmental, health and safety related reports including but not limited to incident reports
  • Experience with database development, programing and maintenance considered an asset
  • Other duties as assigned

KNOWLEDGE & SKILLS

  • Strong background in environmental management system development and administration, with knowledge of environmental regulations and environmental compliance auditing an asset.
  • Certification in one or more of the following – Certificate in Occupational Health & Safety; Certificate in Environmental Management through a Community College; University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences, Environmental Studies
  • 1 to 3 years of environmental, health and safety work experience
  • Understanding of environmental, health and safety regulatory requirements
  • Understanding of emergency management requirements
  • Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc.) simultaneously
  • Strong communication skills along with some ability to influence stakeholders
  • Strong administrative skills along with ability to maintain and report accurate data
  • Analytical and problem-solving skills
  • Ability to exercise good judgment
  • Able to work independently but provide strong support to the team as and when requested
  • Frequent trips to be expected on the different sites

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:

Safety:

  • Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
  • Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security: 

  • Physical Security Professional from ASIS International
  • Certified Protection Professional from ASIS International

Business Continuity:

  • Certified Business Continuity Planner from Business Continuity Management Institute

Health, Safety & Environment Assistant

BGIS
Québec - 169.42km
  Medical & Healthcare Full-time
The Health, Safety, and Environment Assistant coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and man...
Learn More
Nov 12th, 2024 at 16:17

Inside Sales Representative Full-time Job

Wolseley Canada

Sales & Retail   Québec
Job Details

You would be in direct and exclusive contact with the clients who are granted the Red Carpet “treatment” . You are responsible for responding to clients, preparing quotes and taking orders via email or through any transactional platform used by clients.

 

What you will do

  • Inform customers and promote our products according to their needs by providing them with the necessary technical information on Plumbing, Air Conditioning, Ventilation, Air Conditioning and Refrigeration (HVAC-R) products;
  • Check inventory as needed, prepare quotes, take orders and enter orders into the computer system;
  • Monitor client project timelines;
  • Ensure cost-effective price management;
  • Provide an exceptional level of customer service;
  • Develop and maintain good business relationships with customers;
  • Achieve the targets and objectives determined by Management;
  • Provide support to other members of the Red Carpet team;
  • Maintain strong relationships with the various departments of the company;
  • Use the Red Carpet department tools according to the methods prescribed by the department;
  • Other related tasks as required.

 

What you will bring

  • Experience and ease in sales;
  • Comfortable with computer software including the Office suite (OneNote, Outlook, Excel, etc.) and AS400;
  • Knowledge of plumbing (HVAC-R an asset) or DEC in building mechanics (an asset);
  • Demonstrate initiative, autonomy, dynamism and interpersonal skills;
  • Strong customer service skills;
  • Ability to make decisions;
  • Ability to manage time effectively;
  • Strong attention to detail;
  • Functional bilingualism to discuss with internal employees in different provinces

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Inside Sales Representative

Wolseley Canada
Québec - 169.42km
  Sales & Retail Full-time
You would be in direct and exclusive contact with the clients who are granted the Red Carpet “treatment” . You are responsible for responding to clients, preparing quotes and takin...
Learn More
Nov 8th, 2024 at 14:17

Financial Services Associate Full-time Job

CIBC

Financial Services   Québec
Job Details

As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures and set up their businesses. As a Financial Services Associate in the Imperial Service Team, you’ll provide administrative and client support to seek business growth opportunities. You'll create strong working relationships while making a difference in your clients' financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

 

How you’ll succeed 

  • Client engagement - Leverage your knowledge of cash management, credit, investment and wealth protection to answer questions and provide information to clients. Partner with your Financial Advisor to help clients meet their financial goals. 

  • Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to find solutions. 

  • Organizational skills - Prepare client files, booking appointments, and maintaining schedules. Help team success by improving team productivity and proactively uncovering business opportunities.

 

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

  • You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

  • You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

  • You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life.

  • You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

 

What CIBC Offers

 

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

 

*Subject to plan and program terms and conditions

 

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

 

 

 

 

 

Job Location

Lachine-45E Ave & Saint-Joseph

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Growth, Client Issue Resolution, Client Service, Customer Experience (CX), Financial Products, Post-Sales Support, Product Knowledge

Financial Services Associate

CIBC
Québec - 169.42km
  Financial Services Full-time
As a member of the Personal and Business Banking Team, you’ll partner with Financial Advisors to help high value clients secure their futures and set up their businesses. As a Fina...
Learn More
Nov 7th, 2024 at 13:46

Cashier Full-time Job

Maxi Plc.

Sales & Retail   Québec
Job Details

Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience. 

 

What you’ll do 

  • Provide great customer service
  • Scan products and process customer transactions accurately
  • Support in the delivery of company-directed promotions and programs
  • Handle cash and credit card transactions 
  • Keep the register area neat and stocked with essential supplies
  • Assist customers with general inquiries
  • Maintain a positive environment in the store

Who you are 

  • A team player with good communication skills
  • Adaptable in a fast-paced work environment
  • Resourceful and courteous when resolving inquiries
  • Motivated to learn new things and delivering great customer service

 

Experience you bring

  • Good news! No previous experience is required. We provide you with training to set you up for success!

 

What you bring 

  • Flexibility to work a variety of hours which may include days, evenings, and weekends
  • Able to move 25lbs and remain in a stationary or standing position for entire shifts

 

7900 boul Cousineau, St-Hubert, QC

Cashier

Maxi Plc.
Québec - 169.42km
  Sales & Retail Full-time
Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience.    What you’ll do  Provide great...
Learn More
Nov 5th, 2024 at 15:55

Operations Manager Full-time Job

Day & Ross Inc.

Management   Québec
Job Details

As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines.  

This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.   

 

How You’ll Help: 

  • Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees. 
  • Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.  
  • Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures. 
  • Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs. 
  • Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow. 
  • Recognize problems and work with others towards a practical and speedy resolution. 
  • Leads teams of supervisors, lead hands and front line employees in a 24/7 environment. 
  • Other related duties related as may be required. 

Your Skills and Experience: 

  • Post-secondary education in transportation or logistics preferred.  A suitable level of practical experience may be considered in lieu of education. 
  • Trained in the Transportation of Dangerous Goods 
  • WHMIS certified. 
  • 3-5 years’ experience in a terminal setting, preferably in the transportation industry. 
  • Experience leading a team of front line employees, managers, and supervisors 
  • Contributing to the development of and managing to an annual operating budget. 
  • Strong leadership skills, including the ability to get things done through others and people development. 
  • Computer skills with MS Office products and web based programs.  Experience with AS400 a definite asset 
  • Safety oriented 
  • Good communication skills, verbal and written 
  • Strong problem solving skills 
  • Customer oriented 
  • Ability to multi task and prioritize workload 
  • English, other languages an asset 
  • Bilingualism in English and French required for terminals located in the Province of Quebec. 

Operations Manager

Day & Ross Inc.
Québec - 169.42km
  Management Full-time
As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, e...
Learn More
Nov 4th, 2024 at 13:48

Operations Manager Full-time Job

Day & Ross Inc.

Management   Québec
Job Details

As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines.  

  

This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.   

 

How You’ll Help: 

  • Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees. 
  • Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.  
  • Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures. 
  • Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs. 
  • Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow. 
  • Recognize problems and work with others towards a practical and speedy resolution. 
  • Leads teams of supervisors, lead hands and front line employees in a 24/7 environment. 
  • Other related duties related as may be required. 

 

Your Skills and Experience: 

  • Post-secondary education in transportation or logistics preferred.  A suitable level of practical experience may be considered in lieu of education. 
  • Trained in the Transportation of Dangerous Goods 
  • WHMIS certified. 
  • 3-5 years’ experience in a terminal setting, preferably in the transportation industry. 
  • Experience leading a team of front line employees, managers, and supervisors 
  • Contributing to the development of and managing to an annual operating budget. 
  • Strong leadership skills, including the ability to get things done through others and people development. 
  • Computer skills with MS Office products and web based programs.  Experience with AS400 a definite asset 
  • Safety oriented 
  • Good communication skills, verbal and written 
  • Strong problem solving skills 
  • Customer oriented 
  • Ability to multi task and prioritize workload 
  • English, other languages an asset 
  • Bilingualism in English and French required for terminals located in the Province of Quebec. 

Operations Manager

Day & Ross Inc.
Québec - 169.42km
  Management Full-time
As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, e...
Learn More
Oct 31st, 2024 at 18:25

Health, Safety & Environment Coordinator Full-time Job

BGIS

Medical & Healthcare   Québec
Job Details

The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing environmental, health and safety risks and improving related performance. This position is more required to manage environmental issues although some health and safety tasks can be assigned to the coordinator.

KEY DUTIES & RESPONSIBILITIES

Program Coordination 

  • Acts as the first point-of-contact for environmental and health inquiries and incidents.
  • Provides guidance to team members on environmental and health matters, and escalates inquiries, where appropriate
  • Coordinates the implementation of environmental, health and safety programs along with related processes, procedures and resources
  • Coordinates environmental, health and safety activities including but not limited to attending tenant OSH committee meetings, attending environmental committee meetings and activities, undertaking incident investigation and resolution, completing equipment and systems registration, developing emergency response procedures and business continuity planning activities, completing and delivering training, completing annual management system re-registration, managing data and generating reports, and conducting environmental compliance audits.
  • Researches environmental, health and safety matters; provides findings and recommendations.
  • Maintains and assists with the creation of environmental, health and safety documentation including but not limited to plans, processes, forms, logbooks, and procedures.
  • Create and maintain documentation including but not limited to instruction sheets, checklists, forms, and training materials.
  • Support construction activity teams (Projects and O&M) by creating, distributing, verifying and maintaining documentation such as work instructions, checklists, training materials
  • Conducts regular inspections of facilities to mitigate any Environmental regulatory issues and/or Health and Safety Concerns before an incident or service call is received.
  • Maintains business continuity and emergency management plans and procedures
  • Participates in field inspections, job observations, health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to environmental and health regulations and identifying risks.  Provides findings about risks and suggestions for improvement.

Incident Investigation, Resolution & Reduction

  • Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
  • Coordinates the implementation of corrective and preventative measures
  • Assists in the identification and analysis of trends.  Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting 

  • Maintains all environmental, health and safety data including but not limited to incident data, and regulatory and process compliance data within applicable databases and all other types of information storage systems
  • Assists in the audit of compliance records and all other environmental, health and safety data
  • Prepares and distributes various environmental, health and safety related reports including but not limited to incident reports
  • Experience with database development, programing and maintenance considered an asset
  • Other duties as assigned

KNOWLEDGE & SKILLS

  • Strong background in environmental management system development and administration, with knowledge of environmental regulations and environmental compliance auditing an asset.
  • Certification in one or more of the following – Certificate in Occupational Health & Safety; Certificate in Environmental Management through a Community College; University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences, Environmental Studies
  • 1 to 3 years of environmental, health and safety work experience
  • Understanding of environmental, health and safety regulatory requirements
  • Understanding of emergency management requirements
  • Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc.) simultaneously
  • Strong communication skills along with some ability to influence stakeholders
  • Strong administrative skills along with ability to maintain and report accurate data
  • Analytical and problem-solving skills
  • Ability to exercise good judgment
  • Able to work independently but provide strong support to the team as and when requested
  • Frequent trips to be expected on the different sites

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:

Safety:

  • Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
  • Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security: 

  • Physical Security Professional from ASIS International
  • Certified Protection Professional from ASIS International

Business Continuity:

  • Certified Business Continuity Planner from Business Continuity Management Institute

Health, Safety & Environment Coordinator

BGIS
Québec - 169.42km
  Medical & Healthcare Full-time
The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and m...
Learn More
Oct 28th, 2024 at 15:42

Residential Sales Representative (Quebec) Full-time Job

EspaceProprio

Real Estate   Québec
Job Details

Does this speak to you? Do you want to join a team that has been revolutionizing the world of real estate since 1997? 

 

Concretely, what will your days look like? 

  • Represent EspaceProprio (DuProprio) in various marketing events; 

  • Visit our clients to explain how the tools and support services available to them work; 

  • Guide customers in choosing their DuProprio package; 

  • Take interior and exterior photos of properties (including 3D virtual tours if necessary); 

  • Ensure revenue growth by achieving various business objectives;

  • Manage emails, orders, customer files, calls, training, etc. 

 

What do you need to be a Residential Sales Representative with us?   

  • Love customer service and sales; 

  • Have an ease in handling new technologies; 

  • Have a valid driver's license and a car; 

  • Be willing to make regular trips to the Capitale-Nationale and Chaudière-Appalaches regions (approximately 1.5 hours’ drive) to ensure optimal coverage of the territory;

  • Reside in Quebec City or on the South Shore of Quebec (near the bridges); 

  • Be available 5 days a week, including one weekend out of three;  

  • Possess excellent interpersonal skills; 

  • Have an attention to detail; 

  • Have experience in sales/representation; 

  • Have knowledge of real estate or a field related to housing; 

  • Be in good physical condition (walking, carrying equipment, weather conditions); 

  • Enjoy working in a team (collaboration with peers); 

  • Demonstrate autonomy; 

  • Operate effectively in changing environments. 

 

Benefits that make a real difference 

  • A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $500 health account; 

  • 5 days of paid mobile leave upon your arrival at your post; 

  • Access to an employee and family assistance program (PAEF);  

  • A telemedicine service;  

  • An annual allowance of $200 for your sports and cultural activities; 

  • A day of paid leave during your move and for volunteering; 

  • Several discounts used so that you can carry out your real estate projects with complete confidence and at lower costs. 

 

And we don't stop there, because we really care about you. 

  • An integration process to quickly familiarize you with your work environment and our services; 

  • A work environment that prioritizes both your professional development and your personal growth; 

  • A social club that ensures your daily life with us is pleasant and stimulating.

Residential Sales Representative (Quebec)

EspaceProprio
Québec - 169.42km
  Real Estate Full-time
Does this speak to you? Do you want to join a team that has been revolutionizing the world of real estate since 1997?    Concretely, what will your days look like?  Represent Espac...
Learn More
Oct 21st, 2024 at 15:09

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