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Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

• Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
• Nurturing rich, long-standing relationships 
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

• Build strong customer relationships and deliver excellent customer service 
• Uncover and solve customers’ needs 
• Explain complicated concepts simply 
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
• Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

• Have strong customer service skills 
• Are willing to assist in a professional, friendly and efficient manner 
• Are available to work a flexible schedule 
• Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
• Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
• Previous banking experience is a strong asset 

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
• A rewarding career path with diverse opportunities for professional development 
• An organization committed to making a difference in our communities– for you and our customers 
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
• A competitive compensation and benefits package 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Requirements:

Languages: Candidates must have knowledge of the English or French Language
Asset languages: Mandarin and Vietnamese
Education: Candidates need standard educational qualifications such as college, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates need 1 year to less than 2 years of experience
Computer and technology knowledge: Candidates should have knowledge about MS Office, MS Access, MS Excel, MS PowerPoint, MS Word, MS Windows.
Technical terminology: The candidates should have knowledge of the the basic terminologies like business.
Specialization: The candidates should be specialized in ‘reports and records’, and ‘invoices.’

Physical Requirements:

• The candidates should be able to work in tight deadlines with attention to detail.
• The candidates should be able to work under pressure in fast-paced environment, and be a repetitive tasker.

Other Requirements:

• The candidate should be client focus and multitasker.
• The candidate should be organized, initiative, reliable and be able to work as a team player.
• The candidate should have excellent oral communication and efficient interpersonal skills.

Responsibilities:

• The candidates should be able to supervise other workers, determine and establish office procedures and routines, schedule and confirm appointments
• The candidates should be able to answer telephone and relay telephone calls and messages, answer electronic enquiries
• The candidates should be able to compile data, statistics and other information.
• The candidates should be able to order office supplies and maintain inventory.
• The candidates should be able to open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information, set up and maintain manual and computerized information filing systems

How-to-apply instructions

Here is what you must include in your application:

• Cover letter

This job posting includes screening questions. Please answer the following questions when applying:

• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?
• Do you have the above-indicated required certifications?

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By email
lesalimentsyamada@gmail.com

A career within Cybersecurity and Privacy services, will provide you with the opportunity to help our clients implement an effective cybersecurity programme that protects against threats, propels transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organisations, partners and customers. We play an integral role in helping our clients ensure they are protected by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and increase their cybersecurity investment, and detect, respond, and remediate threats.

Meaningful work you’ll be part of

As a Cyber as a Service, Monitoring, L1, Associate, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited to:

• A shift based schedule to continuously monitors the alert queue

• Triages security and device alerts 

• Receives phone calls from clients and create necessary ticket for the incident or request and channel it to the required team for action

• Collects data and context necessary to initiate investigation over to Cyber Threat Investigator

• Follows alerts and incidents playbooks/runbooks

• Primarily responsible for security monitoring, detection, response 

• Ensure incident identification, assessment, reporting, communication, mitigation and monitoring

• Ensure compliance to SLA, process adherence and process improvements to achieve operational objectives

• Framework, Review policies and highlight the difficulties in managing SLAs

• Management, administration & maintenance of security devices 

• Perform threat management, threat modeling, identify threat vectors and develop use cases for security monitoring

• Responsible for integration of standard and non-standard logs in SIEM

• Coordination with stakeholders, build and maintain positive working relationships with them 

Experiences and skills you’ll use to solve

• Relevant experience in Information Technology and Information Security

• Experience in security device management and multiple SIEM platforms 

• Experience in performing vendor management

• In-depth knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management, incident management, etc.

• Experience in MSSP environment

• Knowledge of various operating system flavors including but not limited to Windows, Linux, Unix

• Proficient in Incident Management and Response

• Knowledge of applications, databases, middleware to address security threats 

• Proficient in preparation of reports, dashboards and documentation

• Excellent communication and initiative skills

• Ability to handle high pressure situations with key stakeholders

• Good Analytical skills, Problem solving and Interpersonal skills

• CISSP and GIAC certifications preferred

• A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives

Our Senior Customer Experience Associates/ Solar Uniquartier/ Permanent/ Part-time 18.75h are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

• Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
• Nurturing rich, long-standing relationships 
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

• Build strong customer relationships and deliver excellent customer service 
• Uncover and solve customers’ needs 
• Explain complicated concepts simply 
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
• Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

• Have strong customer service skills 
• Are willing to assist in a professional, friendly and efficient manner 
• Are available to work a flexible schedule 
• Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
• Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
• Previous banking experience is a strong asset 

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
• A rewarding career path with diverse opportunities for professional development 
• An organization committed to making a difference in our communities– for you and our customers 
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
• A competitive compensation and benefits package 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve a French-speaking clientele.

Requirements:

Languages: Candidates must have knowledge of the French Language.
Education: Candidates need standard educational qualification such as other trades certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset
Area of Specialization: Custom fabrication, Factory assembly
Own Tools/Equipment: Steel-toed safety boots

Physical Requirements:

• The candidate should be able to perform repetitive tasks
• The candidate should be able to handle heavy loads
• The candidate should be able to work with manual dexterity
• The candidate should be able to pay attention to detail
• The candidate should be able to stand for extended periods

Responsibilities:

• • The candidate should be able to interpret welding process specifications
  • The candidate should be able to operate manual or semi-automatic, fully automated welding equipment
  • The candidate should be able to read and interpret welding blueprints, drawings specifications, manuals and processes
  • The candidate should be able to examine welds and ensure that they meet standards and/or specificationsThe candidate should be able to operate manual or semi-automatic flame-cutting equipment

• The candidate should be able to operate brakes, shears and other metal shaping, straightening and bending machines
• The candidate should be able to fit, braze and torch-straighten metal
• The candidate should be able to operate oxygen arc cutting equipment (arc-air), (AOC)
• The candidate should be able to operate hoisting and lifting equipment
• The candidate should be able to operate previously set-up welding machines to fabricate or repair metal parts and products

Benefits:

• The employees get to work in a well-known company
• The employees get health benefits in a form of a health care plan
• The employees get long-term benefits such as Group insurance benefits
• The employees get other benefits such as Free parking available

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.

By Email:
metauxouvrescf@sogetel.net

Position Summary
We are looking for an Account Manager for Nespresso working remotely in Montreal on a 14-month contract, reporting to the Regional Sales Manager B2B. The Account Manager will ensure customer acquisition, retention and productivity within the Offices, Hotels, Restaurants, Café/Bars, and ensure high visibility and best in class service (before and after) within high end HORECA/OFFICE prospects and customers to become a category leader. The successful candidate will be responsible for a territory in the Montreal region.

A little bit about us
Our story began 30 years ago with a simple but revolutionary idea- to create the perfect cup of coffee. Nestlé Nespresso has become an international reference for the highest quality coffee and an iconic symbol of refined elegance.
 
We are now in more than 60 countries and our team has grown well beyond 10500 employees. Nespresso Canada continues to drive momentum and innovation in our market segment, and in North America, we are just getting started.

A day in the life of an Account Manager:
As an account manager, you will be responsible for the acquisition of new HORECA (Hotels, Restaurants, Cafés) and office customers in the appropriate target group.  You will maintain and nurture relationships with existing customers and manage coffee consumption on operating contracts.  You will be responsible to optimize customer profitability and implement and ensure compliance with corporate and regional channel guidelines and policies.

You will also: 

• Perform weekly and monthly reporting of sales and business KPI’s
• Successfully convert the customer base into Nespresso Ambassadors
• Leverage current market knowledge & network to accelerate Nespresso’s presence in high end HORECA and OFFICE channel.
• Ensure high visibility within the HORECA/OFFICE Channel via customer acquisition and machine placements in the predefined target group
• Execute the strategy for the HORECA/OFFICE channel to achieve business targets and objectives defined in the Operational Plan
• Work closely with national/regional Nespresso Channel Networks

What will make you successful?
As the successful candidate, you will be the champion for the brand throughout the organisation so you will need to be passionate, tenacious, results focused and really enjoy working in a highly energetic and exciting environment.   You will already have Progressive Sales experience, coupled with your highly organised, dynamic approach with account management experience considered a strong asset.  Pro-activity, tenacity and enthusiasm are essential, as is your ability to understand and work within our competitive market. 

You will also have:

• A bachelor’s degree in commerce, economics, hospitality or equivalent
• A full and valid driver’s license is required
• 3-5 years of experience in marketing or sales.  Experience in HORECA or OFFICE channel will be considered a strong asset
• Business oriented, autonomous, diligent, and creative
• Strong communication/presentation skills
• Ability to demonstrate and convey key brand messages with passion, credibility, and sincerity
• Flexible and able to adapt to a changing environment
• Ability to self-manage remotely
• Must be fluently bilingual in English and French

We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting sales career you’ve always wanted.

What you need to know

We will be considering applicants as they apply, so please don’t delay in submitting your application.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Security and safety: Criminal record check, Driver’s validity licence check, and Basic security clearance

Transportation information: Own transportation and Public transportation is available
Work setting: Office building

Physical Requirements:

• The candidates should be non-smoking
• The candidates should be able to work under pressure and meet tight deadlines
• The candidates should be prepared for repetitive tasks and exhibit attention to detail
• The candidates should be capable of handling heavy loads and handle weights up to 9 kg (20 lbs)
• The candidates should be physically fit for demanding tasks, comfortable with bending, crouching, and kneeling, able to stand for extended periods, and walk

Other Requirements:

• The candidates should demonstrate dependability, reliability, and prioritize punctuality
• The candidates should possess excellent oral and written communication skills
• The candidates should be flexible, show initiative, exercise judgment, and be organized
• The candidates should have efficient interpersonal skills, be team players, and have a client focus
• The candidates should uphold values and ethics

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to sweep, mop, scrub, and wax hallways, floors, and stairs, and vacuum carpeting, area rugs, draperies, and upholstered furniture
• The candidates should be able to empty trash cans and other waste containers, clean and disinfect bathrooms and fixtures, and perform light housekeeping and cleaning duties
• The candidates should be able to work with minimal supervision, dust furniture, sweep, mop, wash, and polish floors, and clean, disinfect, and polish kitchen and bathroom fixtures and appliances

Benefits:

• The candidates will get free parking available and parking available

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Job reference number and References attesting experience) through the below-mentioned details

By email
careers@afterhourscleaners.ca

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

The Accountant is part of the North American accounting group and will focus on month-end close and account reconciliations. We're in need of a versatile Accountant who, in compliance with SOX and other audit requirements, wants to play a key role in financial reporting and analysis, a timely close process, and maintaining a strong internal control environment. If you're a passionate Accountant that wants to help a growing company find unique and faster ways of managing our accounting functions, while performing additional projects in technical and tax accounting, we want to talk to you.

This position is open to candidates who have their residence in the following countries: Canada

This role will require you to come into the office 1 day a week.

Key Responsibilities

• Prepare journal entries and account reconciliations, ensuring proper documentation is maintained (in compliance with SOX requirements), as well as monitoring and resolving reconciling items on a timely basis
• Resolve accounting discrepancies and identify and investigate irregularities
• Ensure all reports utilized in accounting functions are complete and accurate
• Prepare financial variance analysis reports; ensure accurate and timely reporting of monthly, quarterly and year-end close, for both individual entities and on a consolidated basis
• Perform accounting research and interpretation of SEC guidance as necessary to maintain GAAP financial statements
• Interact with internal and external auditors in completing and coordinating audits
• Compile a wide variety of financial information for the purpose of providing required documentation and/or processing information for both internal and external audits

Requirements

• Degree in Accounting, with 2-4 years of relevant experience
• Strong knowledge of Generally Accepted Accounting Principles (US GAAP preferred)
• Experience performing month end close, account reconciliations and financial analysis
• Experience with international tax filing preferred
• Strong written and verbal communication skills in English
• Strong work ethic and positive mindset
• Ability to work in a global context, with business users in different locations world-wide.

#LI-MJ1

#LI-Hybrid

Requirements:

Languages: Candidates must have knowledge of the English Language and should be Bilingual
Asset languages: Gujarati
Education: Candidates should have College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Benefits:

• The candidates will get Health care plan and Transportation provided by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
jayshreepatelcare@gmail.com

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?