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At the City of Edmonton - Parks & Roads Services, the long-term success of serving our citizens is implemented by the actions of exceptional employees who exemplify our Cultural Commitments of being Safe, Helpful, Accountable and Excellent. As an employee in our branch, this position's role will be to cultivate our vision and cultural commitments while championing continuous improvement. 

Reporting to the Supervisor of Business Performance & Analytics, the Operations Analyst provides the technical, analytical and project management support to Infrastructure Operations. Working within the Parks and Roads Services Branch, this role interfaces across various stakeholders in the different Departments, Branches, Sections and Units of the Municipal Government to collaborate on delivering corporate, department and branch strategic and operational plans, policy development projects and creating and/or optimizing performance measurement processes. 

With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will: 

• Standardize operational planning & monitoring of the various services provided by Infrastructure Operations 
• Lead the set up, management and close out of work orders for each operational season 
• Prepare monthly SKF, order number and labour hour reports by pulling relevant data from SAP 
• Assist the section transition to Enterprise Commons, including SAP HANA 
• Develop section level KPIs that align with Branch level KPIs 
• Conduct trend and variance analysis using statistical mapping/mathematical tools Analyze available data to develop dashboards, data visualizations, graphical models and reports to provide the pulse of operations 
• Monitor operations' service levels and delivery to produce daily, weekly, monthly and annual reports 
• Liaise across organizational departments to identify SMEs and gather information to propose business cases for continuous improvement 
• Develop responses to Council's request for information or recommendation based reports 
• Support the engagement of targeted SMEs, internal and external stakeholders to gather relevant data 
• Synthesize the data gathered into accurate and meaningful insights recommendations 
• Produce Council reports focussed on citizen experience and industry best practices 
• Compile supporting documentation and develop presentation materials 
• Lead integrated teams and manage approved continuous improvement projects end-to-end 
• Analyze system data to produce current state snapshot and develop a roadmap to future state (gap analysis) Lead and direct cross-functional meetings to collaborate with SMEs, internal and external stakeholders 
• Perform hot spot mapping for pilot projects 
• Develop project documentation including scope, reports, presentations, new policy proposals, process flow diagrams, etc. 
• Manage the implementation of data collection tools and processes 
• Perform other related duties as required

Qualifications

• University degree in Science, Engineering, Business Administration, Statistics, Mathematics, Commerce, Political Science or a related field
  OR
• Equivalent supporting education/training in organizational development, leadership, process improvements, business analytics, strategic planning, change management 
• PMP (Project Management Professional) certification an asset 
• Minimum 2 years experience in: 
  • Process standardization, development and/or stakeholder relations 
  • Support the facilitation of multi-stakeholder technical or operational groups 
  • Project management, research, strategic-thinking, report writing, business case development 
• Strong analytical skills 
• Strong communication skills, both verbal and written 
• Strong relationship-building and interpersonal skills, both internally and with external vendors and stakeholders 
• Strong strategic thinking, decision making and ability to assess risks 
• Proficient computer skills; experience with Microsoft Office Suite, Google/Gmail/sheets, Tableau, FME, SAP, POSSE,GIS software, and JavaScript programming language would be considered assets 
• Advanced level knowledge of primary and secondary research methodologies 
• Strong project management ability 
• Train in Standard First Aid and CPR or evidence of being registered is considered an asset 
• Valid Alberta Class 5 driver's licence (or provincial equivalent). Must arrange own transportation to be reimbursed in accordance with the City of Edmonton policy which may require business auto insurance
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested 

The City of Edmonton is committed to inclusive, respectful and equitable workplaces that represent the communities we serve. We continuously improve our systems, policies and practices to remove barriers and ensure our employees, in all their diversity, can succeed. We value applicants with a diverse range of skills, experiences and competencies, and encourage you to apply. To learn more, see the Art of Inclusion: Our Diversity and Inclusion Framework here: https://bit.ly/3hd2d95.

The City of Edmonton strives to provide reasonable access and accommodations throughout the application and selection process. If you would like to request an accommodation at any stage of the process, please contact [email protected].

Hours of Work: 40  hours per week; Monday to Friday
The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

Integrated Infrastructure Services (IIS) Department works with a vision of inspiring trust among citizens and Council in our commitment and ability to deliver quality infrastructure. The Infrastructure Planning & Design Branch within IIS, connects with stakeholders, business partners and community in the planning and design phases, and determines the scope, schedule and budget of projects before transitioning to the delivery phase.

Working as an agent for IIS and the Branch leadership team, the Project Manager delivers on projects through guiding and leading an integrated, multi-disciplinary team composed of staff from across the department. The Project Manager has the authority and competence to lead the project and make operational decisions. The Project Manager is accountable for the successful delivery of the assigned projects. 

With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will be responsible for:

• Manage the planning & design and/or delivery of infrastructure projects including operational/strategic initiatives, resource and financial management
• Apply systems thinking to manage multiple ongoing and concurrent projects, leveraging existing resources and ensuring successful delivery of the project outcomes
• Define the project goals, objectives and planned deliverables in order to fulfill the requirements of the Business Partners and Project Sponsors 
• Review and facilitate completion of feasibility studies, master plans, functional programs and design reports, drawings and specifications, as well as operation and maintenance reports and manuals
• Manage, monitor and report on progress and project health through detailed plans and schedules, ensuring the project is on budget, on schedule, and within the defined scope and quality
• Participate in the development and documentation of project lessons learned, risk management in order to account for impact to the City and the business partner
• Document all project activities in accordance with the Project Management methodology, City policies, processes and procedures, as well as regulatory and legislative requirements
• Demonstrate effective and efficient use of resources
• Develop and implement robust public/stakeholder engagement processes and activities, working in collaboration with Communications & Engagement (C&E)
• Develop and implement communications plans, in collaboration with C&E
• Respond and/or manage response to all project inquiries in accordance with the IIS process
• Chair and/or participate in liaison and steering committee meetings, site meetings and other project related meetings
• Ensure the project abides by any applicable City of Edmonton Occupational Health and Safety Standards and Guidelines
• Select the appropriate prime contractor management approach for the project as outlined in the Prime Contractor Safety Program Guide
• Contribute to the design, implementation and continuous improvement of project management processes and practices
• Comply with all applicable policies, directives, guidelines and processes, and ensure all procedures are complete
• Lead multi-disciplinary teams consisting of consultants, contractors, business partners and stakeholders
• Foster a culture of collaboration and networking amongst project team, across the corporation and beyond

Qualifications

• A Degree in a related field, such as Engineering, Architecture, Landscape Architecture, Business or Project Management 
  OR 
  A Diploma in a related field, such as Engineering, Construction, Architecture, Landscape Architecture, Project Management or Trade Certification 
• A minimum of six (6) years of progressively responsible project management experience with a degree 
  OR
  A minimum of eight (8) years of progressively responsible project management experience with a diploma
• Coursework/training in project management; financial management; or leadership training would be an asset
• Comprehensive understanding of construction processes related to architectural, civil, structural, mechanical, electrical, and/or landscaping disciplines 
• Strong project management skills including an understanding of project management methods and techniques (PMBOK best practices) 
• Demonstrated experience leading multi-disciplinary teams in the delivery of projects 
• Proven planning, organizational and problem solving skills 
• Experience developing and implementing public engagement processes 
• Strong conflict resolution and negotiation skills with experience in solving complex and sensitive issues 
• Strong verbal and written communication skills, including facilitation, report writing and presenting 
• Demonstrated ability and willingness to develop strong relationships and work in a collaborative, integrated manner 
• Experience managing and working with external consultants 
• Ability and willingness to delegate and empower others 
• Demonstrate working knowledge of relevant codes, legislation, regulations, policies and procedures (OH&S, Environmental, Builders Lien Act, etc.)
• Demonstrate service excellence, embracing diversity and promoting inclusiveness
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• Applicants may be tested

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate, or a diploma.
Experience: Candidates don’t need experience although having experience is an asset.

Location: 102,3342-PARSONS ROAD NW Edmonton, AB T6N 1B5
Shifts: Day, Evening, Morning

Responsibilities:

• The candidate must be able to operate cash register, operate computerized inventory record keeping and re-ordering systems.
• The candidate should provide advice about merchandise, assist in display of merchandise, maintain sales records for inventory control.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a College/CEGEP
Experience: Candidates need experience of 2 years to less than 3 years

Responsibilities:

• The candidate should be able to identify current and prospective staffing requirements, prepare and post notices and advertisements, advise managers and employees on staffing policies and procedures and also organize and administer staff consultation and grievance procedures
• The candidate should be able to collect and screen applicants, advise job applicants on employment requirements and terms and conditions of employment and also review candidate inventories
• The candidate should be able to contact potential applicants to arrange interviews

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

The City of Edmonton is currently recruiting energetic and responsible individuals to ensure the safety of facility patrons and staff at our recreational facilities. Your success will be measured by your ability to achieve timely results in the context of a respectful, inclusive and service-minded style.

With a focus on the City of Edmonton’s Cultural Commitments to Safe, Helpful, Accountable, Integrated and Excellent, you will:

• Lifeguard, safeguard and supervise customers using the facility
• React to emergent situations and perform first aid as needed
• Prepare and submit administrative reports
• Check and regulate chemical feed equipment
• Take and record water test results
• Direct and perform maintenance duties
• Provide quality customer service to facility patrons
• Perform other related duties as required

Qualifications

• Minimum of 18 years of age
• Completion of High School Diploma or GED
• Possession of Current: Lifesaving Society National Lifeguard Award (NL), and Aquatic Emergency Care Award (AEC) or Government of Alberta workplace approved Standard First Aid & CPR-C
• Possession of current Swimming Pool Operators Certificate, Level I - A.A.R.F.P. is considered an asset
• Skills and knowledge to complete fitness skills assessment as outlined in the award guide
• Knowledge of principles, practices and techniques for water safety, lifesaving activities and first aid
• Knowledge of technical aspects of operating an aquatic facility
• Knowledge of public and occupational health guidelines related to the operation of an aquatic facility
• Demonstrated effective written and verbal communication skills
• Excellent communication, customer service, organization, time management and prioritization skills required
• Experience with pool mechanical systems is an asset
• All certifications must be kept current according to the certification organization standards
• Hire is dependent upon a Police Information Check including Vulnerable Sector check satisfactory to the City of Edmonton
• Evening and weekend availability is required
• Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City’s Cultural Commitments, please visit edmonton.ca/our-culture
• Demonstrate the foundational competencies, key behaviours and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator.  For more information on the City’s leadership competencies, please visit edmonton.ca/our-culture
• There will be a physical skills assessment as part of the recruitment process
• Applicants may be tested

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualification such as a secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset
Own Tools/Equipment: Steel-toed safety boots, Gloves
Transportation/Travel Experience: Regional, Local

Physical Requirements:

• The candidate should be able to work in a fast-paced environment
• The candidate should be able to handle heavy loads
• The candidate should be physically demanding
• The candidate should be able to work with tight deadlines

Other Requirements:

• • The candidate should have professionalism in customer service
  • The candidate should be able to receive and relay information to central dispatch
  • The candidate should be able to prepare, package and restock goods
  • The candidate should be able to assemble, install and set-up merchandise/products

• The candidate should have an effective interpersonal skills
• The candidate should be able to work in a flexible environment
• The candidate should be a team player
• The candidate should be able to work with being focused on the client
• The candidate should be someone who can be relied on
• The candidate should be able to work in an organized way

Responsibilities:

• The candidate should be able to pay and receive payments for goods
• The candidate should be able to load and unload goods
• The candidate should be able to use maps and other trip planning aids
• The candidate should be able to record trip information such as vehicle mileage, fuel costs and any problems
• The candidate should be able to perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
• The candidate should be able to operate and drive automobiles, vans and light trucks to pick up and deliver various items and products

Benefits:

• The employees get to work in a well-known company
• The employees get various career development opportunities
• The employees get financial benefits such as competitive salary
• The employees get various paid leave benefits such as sick leaves and casual leaves

Company Overview:

Floor Concepts Ltd. is known as an expert group of employees having flooring guidance and providing the best services to its clients. The company is known as an expert owned group providing interior services at affordable charges.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.

By Email:
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 2 years to less than 3 years

Physical Requirements:

• The candidate should be able to work in fast-paced environment, perform repetitive tasks and pay attention to detail

Responsibilities:

• The candidate should be able to supervise kitchen staff and helpers and also manage kitchen operations
• The candidate should be able to prepare and cook complete meals or individual dishes and foods and also maintain inventory and records of food, supplies and equipment

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Requirements:

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

• The candidates should thrive in a fast-paced environment, maintaining productivity and efficiency, and be able to work effectively under pressure, managing tasks and deadlines calmly and efficiently
• The candidates should be comfortable with extended periods of sitting as part of their job responsibilities

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to greet people, direct them to contacts or service areas, and provide basic information to clients and the public
• The candidates should be able to order office supplies, schedule and confirm appointments, and maintain work records and logs
• The candidates should be able to receive and issue payments, as well as answer the telephone and relay telephone calls and messages

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates need experience of 1 to less than 7 months

Responsibilities:

• The candidate should be able to assist heavy equipment operators, assist in framing houses, erecting walls and building roofs and also assist in demolishing buildings
• The candidate should be able to remove rubble and other debris at construction sites and also direct traffic at or near construction sites
• The candidate should be able to load, unload and transport construction materials

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Own tools/equipment: Steel-toed safety boots
Credentials: Workplace Hazardous Materials Information System (WHMIS) Certificate and Construction Safety Training Systems (CSTS) Certificate
Security and safety: Basic security clearance, criminal record check, and reference required

Transportation information: Public transportation is available
Work setting: Various locations, industrial facility or establishment, and recreational facility/institution

Physical Requirements:

• The candidates should demonstrate the ability to work independently and thrive in a fast-paced environment
• The candidates should be capable of working under pressure and be comfortable with repetitive tasks
• The candidates should be able to handle heavy loads and be prepared for physically demanding tasks
• The candidates should exhibit attention to detail and be comfortable with bending, crouching, and kneeling
• The candidates should be able to balance sitting, standing, and walking, and be able to stand for extended periods
• The candidates should be comfortable with walking as part of their duties and capable of handling weights up to 23 kg (50 lbs)

Other Requirements:

• The candidates should demonstrate punctuality and exhibit dependability
• The candidates should possess efficient interpersonal skills and have excellent oral communication
• The candidates should demonstrate flexibility and show initiative
• The candidates should exercise good judgment and be organized
• The candidates should be reliable and team players
• The candidates should uphold values and ethics and demonstrate honesty

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to sweep, mop, wash, and polish floors, dust furniture, and vacuum carpeting, area rugs, draperies, and upholstered furniture
• The candidates should be able to clean, disinfect, and polish kitchen and bathroom fixtures and appliances, clean and disinfect elevators, and provide basic information on facilities
• The candidates should be able to pick up debris and empty trash containers, wash windows, walls, and ceilings, and address customers’ complaints or concerns

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

In person
4505 – 101 Street NW
Edmonton, AB
T6E 5C6
Between 09:00 a.m. and 04:00 a.m

By phone
780-435-3355 extension 1234
Between 09:00 a.m. and 04:00 a.m