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Responsible for overseeing a team of Administrative Coordinators, and supporting the business by looking after the administrative processes for the terminal.

How You’ll Help

• Oversees a team of admin coordinators, setting performance objectives, evaluating performance, hiring and training as required.
• Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
• Mentor and train office staff in procedures and in use of current software
• Arranges coverage for vacations and other absences to ensure deadlines for are met
• Works on administrative projects as required 
• Other related duties as may be required.

Your Skills & Experience: 

• Post secondary education, preferably in business or office administration
• A suitable combination of education and experience may also be considered.
• 3-5 years experience in administration preferably in the transportation industry
• 1-3 years of leadership/supervisory experience
  • Strong leadership skils, including the ability to motivate a team in a high pressure, deadline driving envrionment
  • Strong communication skills, most verbal; some written
  • Computer skills – data entry accuracy; strong knowledge of MS Office products and web based programs; knowledge and/or experience with AS400 a strong asset.
  • Strong conflict resolution skills
  • Able to work deadlines in high transactional environment
  • Ability to champion business needs in a collaborative manner to colleagues
  • Results focused

This position is responsible for the handling & processing of over/short and damaged shipments from the resolution based including investigating, maintaining appropriate records, providing instruction to customers on filing a claim, and resolving issues through traces and customer contacts; and, from the proactive side monitoring outbound freight and supporting the. The focus of this role is to reduce OS&D claims to “Zero”.

How You’ll Help

• Ensure resolution of OS&D for the terminal by collaborative interaction with local and national colleagues and customers to resolve failures to freight flow
• Conducts routine camera checks and reviews claims and escalation requests.
• Minimize overages, shortages and damages proactively; shipping outbound
• Monitor OS&D prior to shipping; design and implement process improvements
• Identify gaps in process, compliance; participate in training dock staff 
• Maintain an OS&D section that is current and within 5S standards
• Exceed service expectations by working collaboratively with other terminals and departments to maintain a positive customer experience; ensure the team is accurately and efficiently following process and practices to enhance customer satisfaction and eliminate customer churn due to service failures
• Escalate unresolved issues, process and policy compliance failures to management as required
• Follow the established freight flow and OS&D procedures and policies to support the terminal operations to prevent OS&D loss; track freight movement and damages within the applicable terminal to mitigate revenue lost related to loss and/or damage due to theft or misappropriation
• Investigate root cause for OS&D occurrences; communicate and implement corrective actions and preventive measures
• Ensure compliance of processes and practices to ensure compliance with freight flow and OS&D procedures and policies 
• Assist whenever necessary with other duties that may be assigned.
• Ensure that OS&D procedures are current and available to team members and that assistance is provided when necessary

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience. 
• Previous transportation or operational experience is preferred, various roles within transportation would be beneficial 
• Good working knowledge of Excel and other MS office programs. 
• Experience working with OS&D freight is an asset; forklift an asset.
• Previous experience with the AS/400 would be considered an asset. 
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
• Communication skills - advanced
• Computer skills – accuracy, MS products, AS400, web based programs
• Demonstrated customer relationship skills
• Strong conflict resolution skills
• Able to work deadlines in high transactional environment
• Ability to champion business needs in a collaborative manner to colleagues
• Results focused
• Able to work with little supervision
  
  If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

The Administrative Coordinator is responsible for manifesting, scanning, POD’ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes for the terminal.

How You’ll Help: 

• Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
• Broker payroll processing including the inputting of City Drivers payroll in the terminal; confirmation of information provided by brokers and data entry for the terminal; providing brokers with invoice copies; and fielding inquiries as to payroll discrepancies.
• Welcome clients; ascertain nature of business and direct clients to appropriate managers and employees
• Schedule driver appointments.
• Send appointment requests via fax, email, and telephone.  Update system with appointment information.   Manifest and arrange appointments.
• Input pick up BOL’s and update POD’s.
• Pick-up Bills and POD’s: Enter bills and POD’s. Upload and edit EDI files. Ensure COD and cash shipment payments are received before tendering to agents.
• Agent Freight: Tracking and updating system information on shipments for agent delivery.
• Reports: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering.
• Call customers regarding appointment change, status, issues regarding appointment. 
• Log customer interaction consistently and accurately in AS400. 
• Redirect documents intra- and inter-terminal as well as to customers as needed
• Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees
• Attend meetings, take notes, and follow up on decisions within area of responsibility
• Order office supplies and maintain inventory for the terminal
• Create manifests, verify the weight for all LTL loads, load trailers, ensuring that the number of boxes/ shipments, weight and dangerous goods information is correct and complete
• Prepare manifests for trucks crossing from Canada to US border and vice versa
• Assist drivers with preliminary paperwork information such a bill of lading, trip envelops and border crossing procedures
• Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present
• Gather, enter, and update data to maintain software database on daily basis as appropriate, establishs and maintain files and records 
• Ensure that correct information about missed pickups and deliveries is rescheduled
• Support and adhere to OS&D team procedures and policies to prevent OS&D loss; tracking freight movement and damages to prevent OS&D loss
• Mentor and train office staff in procedures and in use of current software
• Assist with data entry
• Dispatch some night runs/shifts
• Other related duties as may be required

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
  • Communication skills - advanced
  • Computer skills – accuracy, MS products, Truckmate, web based programs
  • Demonstrated customer relationship skills
  • Strong conflict resolution skills
  • Able to work deadlines in high transactional environment
  • Ability to champion business needs in a collaborative manner to colleagues
  • Results focused

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Monday to Friday / 3:00 p.m. – 11:30 p.m.
Woodstock, ON

As a Licensed Trailer Technician at Day & Ross, you will be responsible for repairing and inspecting trailers, and be a key member of our maintenance team. You are responsible for preventative maintenance, pre-inspection maintenance, diagnostics and repairs on the company’s fleet of trailers in accordance with the applicable level of training and apprenticeship.

How You’ll Help

• Responsible for the maintenance and repair of trailers according to work orders and in keeping with level of training/apprenticeship.
• Maintaining safe shop environment (may include snow removal from the roof, de-icing, washing vehicles, sweeping, etc.
• Work independently to complete diagnostic, service, repair and maintain trailers.
• Maintain and repair trailer bodies, including miscellaneous accessories such as hub caps, decals, reflective tape, painting, etc.
• Document and update Service Supervisor/Service Manager on completion time changes, all findings, work done and potential future service requirements.
• Other duties as may be required.

Your Skills & Experience:

• Work experience in the trucking industry.
• Experience in Trailer tire repairs, brakes, suspension, lights, bodywork, etc.
• Prior Lead Hand Experience is an asset.
• Red Seal journeyperson certification is required.
• Previous experience and qualification to perform Safety inspections are required in this position,
• Physically fit and able to lift, move, reach, bend, walk, stand, grasp, balance, climb, kneel and crouch for extended period of time.
• Strong knowledge of transportation industry rules and regulations regarding transport trailers and components.
• Knowledge of and ability to use safe work practices, including safe lifting and bending, working in tight spaces, etc.
• Troubleshooting and problem-solving abilities, Strong attention to detail, good communication skills –verbal and written.

What we offer:

• Competitive compensation.
• Career growth.
• Medical & dental benefits.
• Company-matched Pension Plan
• Recognition & discount programs.
• Educational assistance 

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as other trades certificate or diploma
Experience: Candidates should have experience of 1 to less than 2 years’
Control systems: Pneumatic devices
Instrument experience: Hydraulic
Area of specialization: Troubleshooting, Programmable logic controller (PLC), Robotic equipment and systems, Couplings, Mechanical
Credentials: Industrial Mechanic (Millwright) Red Seal Endorsement, Construction Millwright Trade Certification, Industrial Mechanic (Millwright) Trade Certification

Location: 1055 Fountain Street North Cambridge, ON N3H 4R7 & Woodstock, ON N4S 7V9
Shifts: Day, Night, Shift, Overtime, Morning
Work setting: Industrial equipment and automation manufacturing, Maintenance
Supervision: Industrial mechanics

Physical Requirements:

• The candidates should be able to work in a fast-paced environment
• The candidates should be able to work with attention to detail
• The candidates should be able to work in tight deadlines
• The candidates should be willing to for overtime

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to detect and troubleshoot irregularities and malfunctions
• The candidates should be able to repair or replace defective machinery parts, fabricate parts required during overhaul, maintenance or set-up
• The candidates should be able to perform routine maintenance work on machinery, operate machining tools to fabricate parts
• The candidates should be able to read and interpret blueprints, maps, drawings and specifications, program programmable logic controllers (PLCs)
• The candidates should be able to installing machinery and equipment
• The candidates should be able to troubleshoot, maintain and repair industrial, electrical and electronic control systems and other related devices
• The candidates should be able to conduct preventive maintenance programs and keep maintenance records

Benefits:

• The candidates will get pension plan, life insurance, group insurance benefits, vision care benefits, health care plan, dental plan, and bonus

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

Responsible for preventative maintenance, pre-inspection maintenance, diagnostics and repairs on the company’s fleet of trucks in accordance with the applicable level of training and apprenticeship.

How You’ll Help

• Responsible for the maintenance and repair of trucks according to work orders and in keeping with level of training/apprenticeship (see below)
• Maintaining safe shop environment (may include snow removal from the roof, de-icing, washing vehicles, sweeping, etc. 
• Journeyperson Technicians independently repair and maintain trucks (see above) and provide general direction, guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians.     
• Maintenance and repair of truck bodies, including miscellaneous accessories such as hubcaps, decals, reflective tape, painting, etc. 
• Documentation of all findings and work done.
• Lead Journeyperson Technicians provide work direction for all team members and act as escalation point for complex maintenance and repairs.
• Provide guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians 
• Work independently to complete diagnostic, service, repair, and maintain trucks.
• Maintain and repair truck bodies, including miscellaneous accessories such as hubcaps, decals, reflective tape, painting, etc. 
• Document and update Service Supervisor/Service Manager on completion time changes, all findings, work done and potential future service requirements.
• Other duties as may be required.

Your Skills & Experience: 

• Post-secondary training in truck repair and/or completion of truck technician certificate course
• Preference given to applicants with Red Seal journeyperson certification
• Additional training in tire repairs and/or refrigeration will be considered an asset 
• CVIP, an asset
• Candidates enrolled in trailer repair apprenticeship may also be considered.
• Valid Class 1 license also considered an asset
• Previous work experience in an industrial environment, preferably in the transportation industry.
• Previous experience and qualification to perform Safety inspections is required in this position. 
• Physically fit and able to lift, move, reach, bend, walk, stand, grasp, balance, climb, kneel and crouch for extended period of time
• Ability to work in tight spaces
• Strong knowledge of transportation industry’s rules and regulations regarding transport trucks, trailers, and components
• Knowledge of and ability to use safe work practices, including safe lifting and bending, working in tight spaces, etc.     
• Troubleshooting and problem solving abilities
• Strong attention to detail
• Ability to work both independently and as a team member
• Good communication skills – verbal and written
• Intermediate computer skills required for fleet maintenance software.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

What we Offer:

• Competitive Compensation
• Career Growth
• Medical & Dental Benefits
• Company-matched Pension Plan
• Discount Programs
• Educational Assistance

How You’ll Help

• Responsible for the maintenance and repair of trailers according to work orders and in keeping with level of training/apprenticeship.
• Maintaining safe shop environment (may include snow removal from the roof, de-icing, washing vehicles, sweeping, etc.
• Work independently to complete diagnostic, service, repair and maintain trailers.
• Maintain and repair trailer bodies, including miscellaneous accessories such as hub caps, decals, reflective tape, painting, etc.
• Document and update Service Supervisor/Service Manager on completion time changes, all findings, work done and potential future service requirements.
• Other duties as may be required.

Your Skills & Experience: 

• Candidates enrolled or planning to enroll (in the next 3 months) in trailer repair apprenticeship will be considered.
• Red Seal journeyperson certification is an asset.  
• Work experience in the automotive industry. 
• Training in Trailer tire repairs, brakes, suspension, lights, etc.
• Previous experience and qualification to perform Safety inspections are considered an asset in this position.
• Physically fit and able to lift, move, reach, bend, walk, stand, grasp, balance, climb, kneel and crouch for extended period of time.
• Knowledge of transportation industry rules and regulations regarding transport trailers and components.
• Knowledge of and ability to use safe work practices, including safe lifting and bending, working in tight spaces, etc. 
• Troubleshooting and problem-solving abilities, Strong attention to detail, good communication skills –verbal and written.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Equipment and machinery experience: Industrial vacuum cleaners/power sweepers, Power tools, Pressure cleaners, Pressure washers, Steam cleaners
Cleaning experience: Buses, Automobiles and trucks
Own tools/equipment: Steel-toed safety boots

Location: 151 Hemlock Street, Lower Woodstock, NB E7M 4E6
Shifts: Day, Evening, Night, Shift, Overtime, Morning
Transportation information: Own transportation
Work setting: Relocation costs not covered by employer

Physical Requirements:

• The candidates should be able to work in wet/damp area
• The candidates should be able to do manual dexterity
• The candidates should be able to work with attention to detail
• The candidates should be able to stand, bend, crouch, and kneel for extended period
• The candidates should be able to work in a fast-paced environment, and a repetitive tasker
• The candidates should be able to handle weight Up to 23 kg (50 lbs)

Other Requirements:

• The candidates should be client focus, dependable, reliable, and be able to work as a team player

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to operate cleaning machines
• The candidates should be able to clean interior and exterior of motor vehicles
• The candidates should be able to wash and clean interior and exterior windows and other glass surfaces

Benefits:

• The candidates will get dental plan, health care plan and vision care benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, cover letter and job reference number) through below mentioned details.

By email:
[email protected]

In person:
151 Hemlock Street
Lower Woodstock, NB
E7M 4E6
Between 08:00 AM and 05:00 AM

By phone:
506-328-9273 Between 08:00 AM and 05:00 AM

Include this reference number in your application:

2416769

Be prepared for the screening questions. Include answer the following questions while applying:

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?

The P&D Planner will be responsible for planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equipment and movement of freight. 

How You’ll Help

• Creating routes/load plans that take all business requirements into consideration [customer experience, operational efficiencies & increased cost savings for the company and our driver/broker community.
• Review route/load plan within system and initiate adjustments to the plan as required, inclusive of appointment freight.
• Trigger optimization, if necessary to ensure P&D plan is aligned.
• Ensure all trailer and route planning in accordance with transportation laws and company policies regarding weight and weight distribution, cbing, transportation of dangerous goods are being followed
• Plan dock loading, unloading and staging locations as well as monitor and execute dock door assignements
• Monitor and review close times and productivity, noting trends to support improvement initiatives
• Ensure shipments are status coded when being added and/or removed from load plan
• Making suggestions for improvement in planning and dock processes for increased efficiency
• Other related duties as may be required 

Your Skills and Experience

• Minimum of two-three years’ experience in dock and/or P&D dispatch operations, preferably in the transportation industry
• Other experience in the transportation industry may be considered and in addition to dock/dispatch experience would be considered an asset. 
• Strong communication skills in both English and French
• Advanced computer skills as well as experience with MS Office products and web based programs.  Previous experience with Truckmate and Bringg is an asset
• Ability to work under tight deadlines in a fast paced environment
• Analytical thinker, able to analyze data and make operational decisions based on that data
• Strong sense of urgency and ability to respond to demands in a calm manner.
• Exceptional interpersonal and leadership skills to manage demands and resolve issues 
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies. 
• Results focused
• Monitor and review close times and productivity, noting trends to support improvement initiatives
• Ensure shipments are status coded when being added and/or removed from load plan
• Making suggestions for improvement in planning and dock processes for increased efficiency
• Other related duties as may be required 

Your Skills & Experience: 

• Minimum of two-three years’ experience in dock and/or P&D dispatch operations, preferably in the transportation industry
• Other experience in the transportation industry may be considered and in addition to dock/dispatch experience would be considered an asset. 

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Future Opportunities for Dock Worker
Full-time/Part-time
Woodstock, ON

At Day & Ross we offer:

• A competitive starting wage
• Benefits & extended health care, including medical and dental
• A company matched pension plan

As a Dock Worker, you will be a valued member of the team by ensuring that customer requirements are being met, with a focus on protecting freight from damage. As well, you will be responsible for ensuring proper handling of inbound and outbound freight, while maintaining a safe and clean work environment.

How You’ll Help:

• Move and handle large and cumbersome freight in a dock environment
• Operate a forklift in congested areas
• Ensure compliance with TDG, WHMIS, company policies and/or procedures, and customer specific requirements
• Cleaning facility – indoors/outdoors
• Utilize proper handling techniques to ensure customer’s freight is protected from damage
• Ensure all inbound and outbound freight is accurately and efficiently received and shipped in accordance with company procedures.
• Organize and direct inbound and outbound freight to city and linehaul trailers
• Other duties as required

Your Skills & Experience:

• High school diploma of GED
• Previous transportation or dock experience is preferred
• Willingness and ability to lift up to 75 lbs
• Self-motivated and possess a safety-first mindset
• Work collaboratively in a team environment
• Work efficiently with little to no supervision

The working environment will include physical labour (bending, crouching, etc.), loud machinery, and

operating a Forklift in a congested area.

Please note that the successful candidate will be asked to provide reference and criminal background checks prior to employment. 

The P&D Supervisor will be will be responsible for all scheduling of the day to day operations of the Pick & Delivery operation while maintaining a high level of service to our customers. 

How You’ll Help

• Ensure that all deliveries and pick ups are completed on time.  Also monitor and control equipment maintenance, ensuring vehicles are maintained and meet legal requirements to operate.
• Ensure that brokers/drivers keep the equipment in a neat and tidy manner, adhering to Company policy.
• Monitor brokers/drivers hours, ensuring they are within legal limits.
• Responsible for applying discipline where necessary, verbal and written.
• Plan routes for deliveries and pick ups, ensuring adequate equipment/staff are available.
• Lead/influence/persuade cross-functional teams to ensure excellence in the execution of the P&D Operation. 
• Utilizing LEAN tools demonstrate leadership through your active participation in developing strong relationships with team members.
• Communicate P&D information to key stakeholders within General Freight which is essential to achieving the targeted outcomes.
• Actively engage in process improvement to further develop our P&D system.
• Provide training to support individual roles, and to expand skills which move employee engagement in the growth of the business.
• Provide mentoring and guidance to subordinates and other employees. Establishes individual objectives, conducts performance appraisal reviews, recommends salary action, and implements succession planning. Oversees and manages professional development to support leadership development program.
• Utilize superior communications skills to motivate staff and develop effective peers, managers and clients.
• Open availability and flexibility to work evening, weekends, and holidays

Your Skills & Experience: 

• University degree in Business or an equivalent combination of work and educational experience. 
• 2 years leadership/supervisor experience
• Minimum of 5 years of experience working within the transportation industry, ideally within a P&D environment. 
• Strong interpersonal skills working with diverse set of stakeholders
• Strong problem solving skills are a must. Excellent written and oral communication and presentation skills are required. 
• Accustomed to an extremely fast-paced environment 
• Knowledge of Ontario region
• Experience in Truck mate