All jobs within 50 km around Stratford

11/27/2024

Address:

534 Oxford St W

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $43,500.00

Overview

Overview

Overview

Classification: BT OPSEU 160
Salary/Rate of pay: $25.89

Application deadline: 2024-10-21 

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Overview

Overview

Overview

Posting End Date:

October 10, 2024

Bargaining Unit/Local: Unifor Local 938 London Office

Primary Location: London, Ontario

Rate Classification/Pay Range: $31.89 per hour.

Number of Available Positions: One (1) Temporary Full -Time Position

This role provides administrative support to fleet operations and drivers within a defined geographic area. This support includes vehicle preventative maintenance, vehicle/driver information updates, fleet reporting, fleet data entry, internal / external service providers, maintaining fleet records, and responding to fleet inquiries from drivers / managers.

Apply today to join our team!

What You Will Do (Responsibilities):

• Generate and analyze fleet preventive maintenance reports and communicate requirements to drivers, internal garages/external service providers, and applicable management.

• Communicate with field contacts fleet related requirements such as an overdue critical inspections and maintenance.

• Coordinate regular vehicle administration and maintenance programs such as annual license renewals, insurance renewals, invoice sourcing and vehicle additions/deletions.

• Respond to and resolve fleet related issues, working with the appropriate Fleet Team Lead and /or Fleet Analyst as required.

• Maintain effective files and records (hard copy and electronic) related to Enbridge fleet.

• Provide fleet data/reporting to internal clients and management as required.

• Interact with the field and external fleet service providers as required.

• Provide clerical support as required by the GDS Fleet Supervisor.

• Respond to fleet inquires to the GDS Fleet Support phone line and email.

• Other duties as required.

• The position is required to work in the office.

ADDITIONAL JOB REQUIREMENTS (i.e.. Overtime, travel, shift work, standby)

• May be required to work overtime during certain periods of the year.

Who You Are (Qualifications):

You will have the following combination of education and experience:

• Minimum Secondary School Education or equivalent

• Must have demonstrated ability to work in a computerized environment, experience with, or the ability to learn applications such as Excel, SAP, Element Interactive.

• Must be able to type 40 words per minute net.

• Must have excellent verbal and written communication skills and the ability to interact with multiple clients in a clear, concise and courteous manner.

• Must be capable of learning and interpreting Company policies and procedures.

• Must have the ability to work in a team environment.

• Must be able to work responsibly under direct and indirect supervision.

Comment: The contract duration for this position will be 1 year. Please also note that you are expected to be in the office all 5 days a week.

Information For Applicants:

• Applications can be submitted via our online recruiting system only.
• We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.
• Final candidates for this position may be required to undergo a security screening, including a criminal records check.

As an Administrative Assistant, you will be responsible for providing administrative support to one or more Advisors and their teams.  
  
IS THIS ROLE RIGHT FOR YOU
In the role you will:

• Be responsible for onboarding new client relationships through digital account opening and documentation administration 
• Process client requests, account transfers, deposits, withdrawals and payments, requests for tax receipts and account reporting
• Respond to client inquiries and issues in a timely manner and escalating , as required

DO YOU HAVE THE SKILLS
We would love to work with you if you have:

• Experience in the securities industry
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

WHAT’S IN IT FOR YOU

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

Location(s):  Canada : Ontario : London