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The Building Maintenance Technician is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance with established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
• Operates facility mechanical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

• High school diploma plus trades training and/or certification or licensing.
• Experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency
• Knowledge and understanding of Building Automation Systems (BAS) & HVAC Systems
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Mentoring skills required to support lower level technician’s development
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
• Must be capable of obtaining appropriate security clearance
• Hold a valid driver's license

Licenses and/or Professional Accreditation (one of the following bullet points)

• 5th Class Power Engineer as a minimum
• 4th Class Power Engineer Certification is an asset 
• Fireman Boilers Operator Certification is an asset
• Building Operator Certification or equivalent through an accredited institution is an asset

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  
IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation
• Consistently demonstrate high levels of client service by:
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
 

• Experience in the securities industry
• Already duly registered as an Investment Representative (IR) with CIRO
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

 
WHAT’S IN IT FOR YOU
 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills.

Weekly Hours: 36.67 

Weekly Hours: Approximately 35 

As an RBC Financial Planner, you have the opportunity to manage and grow a portfolio of mass affluent clients in the Prince Albert, SK Market. You provide ongoing comprehensive reviews of your clients’ financial circumstances, creating long-term relationships through superior advice, financial planning expertise, and ongoing services. Your boundless energy to meet targets and your passion for holistic financial planning is what pushes you to provide world-class advice and solutions that help clients achieve their long-term goals. With a combination of base plus variable compensation, you can create the future you want for yourself and for the clients you advise.

What will you do?

• Provide tailor-made financial planning advice and help clients reach their goals, using our unparalleled array of investment, credit, and everyday banking solutions

• Actively maintain and expand your portfolio of clients using value-based relationship management practices, achieving performance targets

• Cultivate relationships with service partners and local markets to optimize business opportunities and referrals

What do you need to succeed?

Must-have

• Financial Planning Designation (PFP or CFP or QAFP) 

• Mutual Funds License (IFIC or CSC)

• Minimum 3 years’ experience in financial planning within a financial institution

• Strong investment and credit experience/knowledge

• Ability to be decisive in decision making and process heavy volumes

• Proven networking and client acquisition skills

• Ability to develop a strong referral network

• Fluent in English and a Second Language is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Full-time RBC employee status with unlimited earning potential and full benefits

• Work with a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

Job Skills

Business Development, Client Centricity, Communication, Long Term Planning

Additional Job Details

801 15 ST E, UNIT 735:PRINCE ALBERT

PRINCE ALBERT

Canada

37.5

Full time

PERSONAL & COMMERCIAL BANKING

Regular

Salaried

2024-06-14

2024-10-16

What this role is all about: 

WestJet's Customer Service Agents are responsible for helping our guests have a positive experience getting through the airport and on to the aircraft. You are often the first in-person point of contact for our guests and play a crucial role as a WestJet brand ambassador.

Your expertise is essential in providing a safe and stress-free experience by helping guests check-in, supporting self-serve kiosks, preparing the aircraft for on-time departure, executing successful deplaning and boarding processes, greeting our most recent arrivals, assisting guests with connections, and more!  You are there to help our guests, while creating the experience our guests have come to know and love about WestJet.  

What you will bring to the team: 

• You are a true customer service agent and come with a minimum of two years’ experience in a customer-facing role. 
• You understand the importance of safely performing on-time and bring a proven track record for punctuality and reliability. 
• You are a multitasker, comfortable working in a fast-paced, time-sensitive environment, and work well under pressure. 
• You must have the ability to walk long distances, stand for extended periods of time and be able to lift up to 50lbs.
• You are an effective communicator with demonstrated proficiency with computers and recent experience using Windows-based software. 
• Prior experience working in an airline, travel, tourism or hospitality would be considered an asset. 
• Ability to work a flexible work schedule. You will be required to work shift work, as we are a 24/7 operation. 
• Candidates must be proficient in reading the English language as one requirement to be successful in the completion of training.Our training environment has evolved and has become more virtual and self-directed than in the past. This change has resulted in an increase in reading requirements via independent and on-line learning as an integral part of the training program.

Responsibilities:

• Providing a safe and positive airport experience for our guests travelling through our airport.
• Perform guest service tasks such as processing service fees, creating new and/or changing reservations, issuing tickets, support self-serve kiosks, assisting guests with mobility issues, aircraft arrivals and departures.
• Troubleshooting Concerns - Assisting guests with itinerary changes, supporting guests with disrupted flights as well as delayed and damaged baggage. Providing a safe and positive airport experience for our guests travelling through our airports.
• Follow all procedures to safely perform on time (SPOT).
• Ensure and uphold exceptional guest service standards.
• Effectively manage uncomfortable or challenging situations with the public.
• Carry oneself with the utmost professionalism and poise while on-duty or in the public eye.
• Must adhere to uniform and appearance standards as prescribed under company policy.
• Other duties as assigned.

Growth and Development: 

At WestJet, we take pride in our team and want to see each and every person reach their full potential. Our Airports department offers many opportunities to grow your career in various operational, support and leadership roles. As each WestJetter's career path is unique, we encourage growth and development conversations with your leader, who will be there to support you on your journey.  

The benefits of being a WestJetter:  

WestJet provides all WestJetters with a competitive total rewards package.  On top of that, we offer:   

• A fun and friendly culture with colleagues who work together to win  
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs  

Posting Close Date: 10/03/2024   (Please note the posting will close at 11:59pm)

The City of Regina is committed to ensure accessible and accommodating processes during the application and selection phases. If you need accommodation at any point during the recruitment process, please inform our Talent team and we'll collaborate with you to address your requirements.

*This competition will accept applications on an ongoing basis. Applications are reviewed when a facility is need of additional staff to maintain service levels. *

**If you are selected to move forward in the recruitment process, a representative from the City of Regina will contact you directly. **

NATURE OF WORK:

In an environment that supports continuous improvement and under the direct supervision of the Clerk Cashier or designate, these employees answer and deal with customer inquiries, service requests and complaints for all programs and services offered at Major facilities. This employee also performs cashier duties including receipt of funds, issuance of receipts, balancing and preparation of bank deposits.

DUTIES AND RESPONSIBILITIES:

• Answers and deals with client inquiries, services requests and complaints in person and over the phone. Responds to all client inquires and requests.
• Performs cashier duties including receipt of funds, issuance of receipts, balancing and preparation of bank deposits.
• Monitors and allows access of clients into the facility and maintains the necessary statistical data.
• Follows all rules and regulations as set out in the Occupational Health and Safety Act and the City of Regina Occupational Health and Safety Manual.
• Performs related duties as required.

QUALIFICATIONS:

Knowledge, Abilities and Skills:

• Knowledge of cash handling policies and procedures.
• Ability to deal courteously and tactfully with the public.
• Ability to operate cash handling equipment.
• Ability to establish effective working relationships.
• Ability to write in a clear and concise manner.
• Ability to handle large sums of money, keep records of account and perform cash balancing.
• Ability to follow all safety regulations as set out in the section or department to which assigned.

EDUCATION AND EXPERIENCE:

• One year experience in customer service and cash handling.

Additional Requirements

• Successful candidate may be required to obtain and provide a satisfactory Vulnerable Sector criminal record check, as per the City of Regina's Criminal Record Check Policy.

• Successful candidates will be required to provide proof of acquired education.

• Additional assessments may be conducted to evaluate competencies, knowledge, skills and abilities.

The City of Regina is committed to ensure accessible and accommodating processes during the application and selection phases. If you need accommodation at any point during the recruitment process, please inform our Talent team and we'll collaborate with you to address your requirements.

**If you are selected to move forward in the recruitment process, a representative from the City of Regina will contact you directly. **

Under the supervision of an Aquatic Program Specialist or Aquatic Training Specialist, this position performs responsible lifeguard and/or instructional duties at any City of Regina aquatic facilities. The work assigned involves ensuring the safety of patrons and proper facility usage. This position may be transferred between aquatics facilities and will be required to work non-standard hours.


Typical duties include:

• Ensures that proper safety procedures are followed an in cases of emergency, performs first aid, water rescues and other lifeguarding skills and techniques as required.
• Carries out responsible lifeguard and instructional duties and ensures a safe and healthy environment conducive to aquatic enjoyment and education.
• Participates in mandatory sessional staff training and development programs.
• Assumes responsibility for individual lesson plans, class attendance, class evaluations, progress cards, and test sheets as required.
• Enforces swimming pool rules and regulations as outlined by the City of Regina and the Saskatchewan Public Health Act.
• Assists in cleaning and disinfecting duties, as required.
• Supervises the activities of the patrons using the facility, in accordance with established policies and procedures.
• Maintains good public relations with patrons and facility staff.
• Performs related duties as required.

Candidates will be screened on the following criteria:

*** To be considered for this position you must clearly identify your qualifications, experience, knowledge, skills and abilities and where you obtained them in your application/resume. If you do not possess any of the required awards, or you are in the progress of completing them, you will be disqualified. This is an ongoing posting and will be reposted. If you do not meet all the qualifications or have all the awards and certifications at the time of this positing, please apply to the next posting once you met all requirements.***


Experience and Education:
 

• Experience in dealing with clients at aquatic facilities providing lifeguarding and recognized Lifesaving Swim for Life or equivalent instructional services.
• A minimum of Grade 10. *Can currently be in progress*

Must possess the following awards and certifications:

Must have the following:
 

• Lifesaving Society National Lifeguard Service -Pool(NL)
• Lifesaving Society Swim for Life Instructor Certification; or Swim Transition Instructor Clinic AND Swim Patrol Instructor clinic completed
• Automated External Defibrillator (AED)
   

At least ONE of the following:
 

• Canadian Red Cross Standard First Aid & CPR/AED-C
• St. John Ambulance Standard First Aid & CPR/AED-C
• Lifesaving Society Aquatic Emergency Care & CPR/AED-C

*Note: All awards must remain current and is required to provide the employer with copies of updated rewards. First Aid, CPR C and AED must be recertified every two (2) years.


Knowledge, Abilities and Skills:

• Knowledge of the principles, practices and techniques employed in water safety, lifeguarding and instructing.
• Knowledge of the standard principles and practices of first aid.
• Knowledge of instructional techniques.
• Knowledge of the rules, regulations and procedures dealing with swimming pool operation, as outlined by the relevant acts, bylaws, and policies.
• Ability to receive/implement oral and written instructions.
• Ability to deal effectively and tactfully with patrons and fellow employees.
• Ability to demonstrate an amiable and outgoing personality.
• Skill in swimming, lifeguarding and instructional duties.

Working/Other Conditions:

• Available Shifts: Daytime, Evening, and Weekends.
• Note: Testing may be done to evaluate knowledge, skills and abilities.

Please contact [email protected] if you have inquires. 

Additional Requirements

• Successful candidate may be required to obtain and provide a satisfactory Vulnerable Sector criminal record check, as per the City of Regina's Criminal Record Check Policy.

• Successful candidates will be required to provide proof of acquired education.

• Additional assessments may be conducted to evaluate competencies, knowledge, skills and abilities.

The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.

At this position level, the individual is responsible for:

• Highly complex service delivery; and/or
• Multiple client accounts and/or significant service delivery regime in a single, complex client; and/or
• Contract requirements that are highly complex; and/or
• Direct reports may include Team Development Managers, Team Leads, Facility Services Coordinators and Technicians

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

• Full involvement with recruiting talent.
• Provides mentoring, coaching and guidance to all team members.
• Objectively recommends compensation adjustments.
• Manages all aspects of performance.

For the assigned portfolio:

Portfolio Management

• Manages service delivery to a portfolio of client accounts or a single client account of sufficient magnitude and/or complexity.
• Responsible for ensuring KPI objectives are met. 
• Creates, implements and documents service delivery regimes associated with each client account. 
• Collaborates with relevant concerned parties (internal and external) on service delivery including the management of all escalated issues
• Oversees the implementation of service delivery program changes as required.
• Oversees service delivery activities and performance of internal Team Members.  Ensures work is completed on time, safely and meet quality requirements.
• Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, utilizing internal Technicians wherever possible, etc.
• Collaborates with relevant concerned parties to optimize assigned portfolio and continuously create value for the client.

Service Delivery Management

• Responsible for meeting contractual service delivery obligations for each designated client environment
• Resolves problems and/or conflicts and maintains open communication with the client account team and specific clients including providing regular written and oral reports to in response to escalations
• Recommends solutions and implements appropriate actions for issues
• Monitors service delivery performance against established metrics/key performance indicators.  Identifies gaps, develops and executes corrective action plans to ensure all objectives are met.
• Monitors service delivery to ensure within agreed upon scope and escalates to senior management, where required.
• Provides on-call coverage to front-line team which requires open availability
• Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives

Client Relationship Management

• Develops and maintains effective relationships with clients. Ensures ongoing client satisfaction.
• Acts as the focal point of escalation for issues pertaining to service delivery.

Risk Management, Emergency Preparedness and Business Continuity Planning and Execution

• Develops and executes emergency preparedness, risk management, disaster recovery and business continuity plans
• Collaborates with relevant concerned parties on incident management-related requirements 

Health, Safety, Environment & Security

• Acts as the focal point of contact and collaborates with Environmental, Health, Safety and Security Team to ensure ongoing compliance with all health and safety related legislation and requirements. 
• Monitors and is responsible for the safe delivery of all work performed within office and remote locations.

Project Management (including Client Transitions & Technology Implementations/Upgrades)

• Develops and executes project plans for assigned projects.
• Oversees project delivery; and/or 
• Participates as a member of the Operations Centre team in large company-wide projects. 
• Liaises with relevant concerned parties to ensure projects are delivered with minimum disruptions to service delivery.

Budget Development & Management

• Responsible for meeting budget for assigned service delivery team.
• Liaises with relevant operations team members and Finance team for reports to monitor expenses. 
• Reviews and approves expenditures.

Regulatory Compliance

• Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained

Procurement

• Collaborates with Procurement and Supply Chain Administration teams to source and qualify vendors, source and procure goods and services used by the internal teams in the performance of duties.
• Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities

• Skilled at managing service delivery and meeting client obligations
• Skilled at emergency preparedness and business continuity planning and execution 
• Intermediate budget management abilities 
• Well-developed communication, influence, persuasion and negotiation skills
• Superior written communication skills 
• Skilled at client relationship management 
• Developed and demonstrated people leadership skills 
• High degree of client service orientation and sense of urgency
• Skilled at delivering projects 
• Solid level knowledge of health and safety requirements. Possesses a high degree of safety mindset
• Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable. 
• Maintains current knowledge of contact centre service services best practices.
• Solid level knowledge of building management from the perspective of responding to repair requests 
• Community college diploma
• Minimum of 5 years of facility management work experience

Licenses and/or Professional Accreditation

One or more of the following – preferred: 

• 4th Class Power Engineer

Weekly Hours: Part time hours