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318 Jobs Found

Financial Services Representative Full-time Job

CIBC

Financial Services   Montréal
Job Details

As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.  

 

How you'll succeed

  • Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
  • Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
  • Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

 

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
  • You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
  • You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
  • You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
  • You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
  • You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
  • You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

 

What CIBC Offers

 

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

 

*Subject to plan and program terms and conditions

 

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

 

 

Job Location

Montreal-1155 Rene Levesque

Employment Type

Regular

Weekly Hours

37.5

Skills

Client Service, Customer Experience (CX), Digital Literacy, Financial Products, Goal Planning, Group Problem Solving, Outbound Calls, Regulatory Requirements, Results-Oriented

 

End Date: October 22, 2024 (13 days left to apply)

Financial Services Representative

CIBC
Montréal - 21.64km
  Financial Services Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Se...
Learn More
Oct 8th, 2024 at 15:18

Logistics Coordinator, Transportation Full-time Job

Canadian Tire Corporation, Limited

Transportation & Logistics   Montréal
Job Details

The Domestic Transportation team at Canadian Tire is looking for a dedicated Operations Dispatcher to join the team. This position is focused on managing the transportation plan for shipments to and from customers nationwide, including CTR stores, vendors, distributions centres, third party hubs, and rail terminals. Working within a very fast paced and dynamic environment, the Operations Dispatcher will tender and supervise loads being executed by third party carriers, as well as Canadian Tire’s own Fleet within Ontario, Quebec and Western Canada in accordance with legal compliance for Fleet operations. The Operations Dispatcher will modify freight movements to ensure flawless execution at the lowest possible cost. Acting as a subject matter expert, the Operations Dispatcher will manage key performance indicators within the context of supporting the achievement of Transportation goals. The Operations Dispatcher is required to work various shifts based on business requirements.

   

  • Dispatch pickup and delivery work assignments to CT Fleet Drivers and 3rd Party Carriers

  • Monitor Driver productivity and ensure compliance with the Transportation legislation

  • Ensure efficient use of the CT Tractor Fleet and assign Tractors to Drivers   

  • Work with various software applications to manage Transportation work assignments

  • Monitor outbound deliveries to stores to ensure we achieve target metrics

  • Monitor vendor pickups to ensure we achieve target metrics

  • Monitor drayage moves to / from rail terminals

  • Dispatch equipment re-positioning (chassis, trailers, containers) to support DC Operations

  • Provide regular status updates and insights on operational challenges and opportunities

  • Support 24 hours X 7 days per week Dispatch Operations 

  

 

What you bring

 

  • Bilingual in French and English

  • Well-developed working knowledge of transportation regulations and geography

  • Demonstrated knowledge of Hours of Work Legislation, Transportation of Dangerous Goods and the Highway Traffic Act is an asset

  • Knowledge of JDA Transport an asset

  • Excellent problem solving and decision-making skills, with the ability to balance cost and service

  • Ability to multi-task and prioritize effectively, in a fast paced, dynamic environment

  • Excellent verbal communication skills

  • Post-Secondary Education i.e. C.I.T.T. designation or other relevant college/university/industry program  

Available Shifts: Midnight (1 X 8 hr, 2 X 10 hr, 1 X 12 hr), Afternoon (5 X 8 hr)

 

Hybrid

 

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

#LI-MM2

Logistics Coordinator, Transportation

Canadian Tire Corporation, Limited
Montréal - 21.64km
  Transportation & Logistics Full-time
The Domestic Transportation team at Canadian Tire is looking for a dedicated Operations Dispatcher to join the team. This position is focused on managing the transportation plan fo...
Learn More
Oct 7th, 2024 at 22:24

Business Analyst, HR Process Optimization Full-time Job

Gildan

Human Resources   Montréal
Job Details

Who we are

Gildan is leading the way in apparel manufacturing, with a strong portfolio of brands, including Gildan®, American Apparel®, Comfort Colors®, GOLDTOE®, and Peds®. We’ve spent the last four decades perfecting the art of respectful apparel making, and the last 20 years implementing sustainable initiatives throughout our business.

Founded in Canada, we now operate out of roughly 30 locations worldwide across 12 countries and sell our products in 60+ markets globally with $3 billion in sales. Together with our 45,000 employees, we are united in our vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at gildancorp.com

The opportunity

As part of the digital transformation of human resources, the main mandate of the incumbent will be to work with HR stakeholders to optimize HR processes across the organization. The position is part of the corporate human resources group and is reporting to the Director, Digital HR & Process improvement.

 

The role

  •  HR operational efficiency assessment: In collaboration with HR stakeholders, identify opportunities for process improvement and efficiency gains within existing HR operations. Assess current processes and lead fit-gap sessions.
  • Requirements Elicitation and Analysis: Analyse and document business needs, ROI, project scope, objectives, cost-benefit analysis. Analyze and document business processes, systems, and workflows. Organize and conduct interviews, surveys, and workshops using proven methodology. Contribute to the development of Business Case, Project Charter, Statement of Work. Convert business needs into useable solution specifications. 
  • Documentation: Create comprehensive and clear documentation, including business requirement documents (BRDs), functional specifications, and use cases. 
  • Project coordination: Plan, execute, and oversee the successful completion of small process improvement initiatives.
  • Change Management: Conduct impact assessments to understand the implications of proposed changes on existing business processes. Contribute to the development of engagement, communication and training strategies and plans. Develop communications and training material. Manage expectations and ensure alignment between business needs and project deliverables.
  • Quality Assurance and Testing: Participate in UAT testing to validate that solutions meet business requirements.

The requirements 

  • Bachelor’s degree in human resources, business administration or Industrial Relations preferred.
  • Approximately 5 years experience in Human Resources, with a thorough understanding of HR processes, including performance management, learning and development, employee engagement and employee lifecycle (job opening, recruiting, onboarding, leaves, terminations, etc.).
  • Experience or willingness to develop expertise in change management, namely documenting change impact analysis as well as developing and delivering engagement, communication and training strategies and plans.
  • Experience in the documentation of HR business needs and functional requirements, including process flow documents.
  • Capacity to communicate in a clear and concise manner using PPTX presentations. 
  • Problem solving skills with the ability of making informed and well-rounded recommendations that address the root causes of problems.
  • Proficient in both French and English.
  • Comfortable handling and coordinating multiple projects simultaneously, with efficient and effective organizational and time management skills.
  • Occasional travel to further understand local processes may be required.
  • This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or requiring services in a language other than French – mainly English.

What’s in it for you?

  • Join a publicly traded company dual-listed on NYSE and TSX with great potential
  • Be part of a workplace where meaningful connections and teamwork are celebrated
  • From local to international, be ready to work alongside a diverse group of colleagues
  • Benefit from mentorship and continuous development opportunities
  • Take advantage of our attractive benefits packages

We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.

We thank all applicants for their interest, however, only those selected for interviews will be contacted.

Business Analyst, HR Process Optimization

Gildan
Montréal - 21.64km
  Human Resources Full-time
Who we are Gildan is leading the way in apparel manufacturing, with a strong portfolio of brands, including Gildan®, American Apparel®, Comfort Colors®, GOLDTOE®, and Peds®. We’ve...
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Oct 1st, 2024 at 14:57

Bilingual - Field service technician Full-time Job

TELUS International Inc

Maintenance & Repair   Montréal
Job Details

Your role as a Telematics Technology specialist is to enhance the customer experience with best-in-class telematics solutions by completing field installation & troubleshooting. You will work closely with our technicians and dispatchers and liaise with clients in person, by telephone, and email, and use on-site and remote utilities to resolve installation issues. You will frequently collaborate with the team of software and hardware engineers, project managers and technical support specialists to ensure the successful delivery of new installations including documentation readiness and technicians training.

 

Excellent communication and organization skills are a must for this position.The ideal candidate should be passionate about technology and delivering exceptional customer service.

Here’s how:

This is what you can look forward to in a typical week or month:

 

  • Perform complex installations of telematics systems in various types of vehicles, including vehicles with intricate wiring systems or specialized equipment. This may involve customizing installation approaches based on vehicle models or client requirements
  • Ensure high-quality installations by conducting thorough quality checks and inspections post-installation. Verify proper wiring connections, device functionality, GPS signal reception, and data transmission to backend systems. Develop and implement quality assurance protocols for installation procedures
  • Develop and maintain installation best practices, including installation, test, and troubleshooting documentation for our data collection devices
  • Lead troubleshooting efforts for challenging installation or operational issues. Utilize advanced diagnostic tools and techniques to identify root causes of problems and implement effective solutions. Provide guidance and support to junior technicians in troubleshooting activities
  • Develop and deliver training through a ‘TELUS Certified Technician’ program for partner installation companies, ensuring our partners maintain our high standards of workmanship, installation quality and client service while complying with all relevant local laws and safety standards
  • Collaborate with the engineering teams to launch new products by providing field QA testing, development of installation, test, and troubleshooting documentation, and integration into training programs for our clients and installation partners

 

 

Qualifications

 

You're the missing piece of the puzzle

 

You are likely in a similar Telematics Technology specialist position today and have many of the traits, skills and experience points below:

 

  • You have a minimum of eight (8) years of hands-on experience in installing and troubleshooting telematics systems in a wide variety of vehicles including snowplows, graders, loaders, emergency, utility and light duty vehicles
  • Proficiency in vehicle electrical systems (12 and 24 DC circuits) Including: wiring diagrams, diagnostic tools, CAN bus networks, chassis grounding, wire routing techniques, proper electrical connections and fusing, protection of exposed wires and cables and antenna placement
  • Basic knowledge of commercial electrical systems (120 and 240 AC circuits)
  • Proven ability to troubleshoot complex technical issues related to hardware, software, and network connectivity
  • Analytical mindset to identify root causes of problems and implement effective solutions
  • Knowledge of safety protocols, industry regulations (e.g., automotive standards, telecommunications standards), and best practices for workplace safety during installations
  • Adherence to company policies, procedures, and quality assurance guidelines
  • Ability to explain technical concepts to non-technical stakeholders and provide recommendations for optimizing telematics solutions based on customer needs
  • Commitment to delivering high-quality service and ensuring customer satisfaction during installations and support interactions
  • Adherence to company policies, procedures, and quality assurance guidelines
  • Have strong leadership, interpersonal and relationship-building skills
  • Are comfortable working on multiple projects at the same time
  • Advanced technical certifications or relevant vocational training in automotive electronics, electrical engineering, telecommunications, or related fields are highly beneficial

 

Great-to-haves

 

We are especially excited to connect with people who have experience with any of the following:

 

  • Bilingual; proficient in verbal and written French/English
  • Experience with technical writing of installation user guides
  • Experience with development and delivery of training programs
  • Prior experience with ticket management software
  • Experience with Fleet Management and/or the automotive industry
  • Location: Montreal, Quebec City
 
Salary Range:  $63,000-$95,000
Performance Bonus or Sales Incentive Plan:  12%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more …

Bilingual - Field service technician

TELUS International Inc
Montréal - 21.64km
  Maintenance & Repair Full-time
  63,000  -  95,000
Your role as a Telematics Technology specialist is to enhance the customer experience with best-in-class telematics solutions by completing field installation & troubleshooting...
Learn More
Sep 27th, 2024 at 16:27

Receptionist Full-time Job

CBRE

Administrative Jobs   Montréal
Job Details
As a receptionist at CBRE, you will be responsible for the administrative tasks of a department or office. Your main tasks will include welcoming visitors, handling telephone calls, organizing meeting rooms, as well as various other administrative tasks.
 
This position is part of the Workplace Experience sector, responsible for delivering world-class customer service to clients and visitors of a specific building.
 
 
Responsibilities:
  • Receive and transfer incoming calls to voicemail and appropriate people.
  • Greet clients, candidates and visitors upon arrival, issue visitor passes and parking validations, while following safety protocols.
  • Prepare meeting and conference rooms, including organizing space, ordering catering services, and ensuring availability of technology equipment. Make requests for housekeeping or building services as necessary.
  • Perform various administrative tasks, such as distributing faxes and packages, and ordering office supplies.
  • Track incoming and outgoing parcels, mail and freight. Use courier services if necessary. Arrange reception and accommodation services for visitors, including transportation, booking tickets, hotels, etc.
  • Apply existing procedures to resolve issues head on while having the ability to exercise discretion.
  • Carry out tasks and functions while respecting the working methods as defined.
  • Carry out work following established procedures and processes, while benefiting from close supervision and guidance.
 

 

About the Role:

As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.

This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You’ll Do:
  • Receive and direct incoming calls to appropriate personnel and voicemail.
  • Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
  • Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
  • Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
  • Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
  • Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
  • Impact through clearly defined duties, methods, and tasks are described in detail.
  • Deliver own output by following defined procedures and processes under close supervision and guidance.
 
 
Our requirements:
 
  • Applicants must be currently authorized to work in Canada without requiring visa sponsorship now or in the future.
  • High school diploma or high school equivalency (GED) and up to two years of job-related work experience.
  • Ability to follow basic work rules and standards in the performance of duties.
  • Communication skills to convey information effectively.
  • Good knowledge of English and French is required as this role requires regular communication in English and French with clients and staff located in all Canadian provinces and the United States.
  • Working knowledge of Microsoft Office products. For example, Word, Excel, Outlook, etc.
  • Advanced organizational skills and a spirit of curiosity.
  • Basic numeracy level. Ability to perform simple equations, including percentages, discounts and markups.
 
What You’ll Need:
  • Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
  • High School Diploma or GED with up to 2 years of job-related experience.
  • Ability to follow basic work routines and standards in the application of work.
  • Communication skills to exchange straightforward information.
  • A good knowledge of English and French is required as this role requires regular communication in English and French with clients and staff located in all Canadian provinces and the United States
  • Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Strong organizational skills with an inquisitive mindset.
  • Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Receptionist

CBRE
Montréal - 21.64km
  Administrative Jobs Full-time
As a receptionist at CBRE, you will be responsible for the administrative tasks of a department or office. Your main tasks will include welcoming visitors, handling telephone calls...
Learn More
Sep 26th, 2024 at 17:10

Clerk, customer service Full-time Job

La Vie En Rose

Customer Service   Montréal
Job Details

Requirements:

Languages: Candidates must have knowledge of the English or French Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset

Physical Requirements:

  • The candidates should be able to work with attention to detail

Other Requirements:

  • The candidate should be organized and initiative

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position.
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to address customers’ complaints or concerns
  • The candidates should be able to answer inquiries and provide information to customers
  • The candidates should be able to answer written and oral inquiries

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
[email protected]

By phone
514-256-9446 extension 2221 Between 09:00 AM and 04:00 PM

Clerk, customer service

La Vie En Rose
Montréal - 21.64km
  Customer Service Full-time
  20  -  24
Requirements: Languages: Candidates must have knowledge of the English or French Language Education: Candidates don’t need standard educational qualifications Experience: Candidate...
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Sep 25th, 2024 at 16:48

Reception clerk Full-time Job

L.P.S.

Administrative Jobs   Montréal
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 2 years to less than 3 years

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, and job reference number 1401) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • What is your current level of study?

Reception clerk

L.P.S.
Montréal - 21.64km
  Administrative Jobs Full-time
  20
Requirements: Languages: Candidates must have knowledge of the French Language Education: Candidates need standard educational qualifications such as a Secondary (high) school grad...
Learn More
Sep 24th, 2024 at 15:35

Human Ressources Generalist Full-time Job

Psycho Bunny

Human Resources   Montréal
Job Details

Operating with an Employer of choice mindset, the HR Generalist,Retail Field position formulates partnerships across the HR function to deliver value-added services to management and employees that reflect the business objectives of the organization. The HR Generalist maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition.

Reporting to the Manager, HRBP field you are accountable for maintaining an effective level of business literacy about the business unit's financial position, its midrange plans, its culture, and its competition.  In addition, you also play an integral role in ensuring that Psycho Bunny has a diverse, inclusive, and equitable workforce.

Success in this role requires someone who is a forward thinker with a proven capability to build partnerships and guide the business through transformations as we continue to grow and build the brand.

HOW WILL YOU DO IT?

 

  • Coach employees on policy and procedure applications, employment/labor laws, conflict resolution, and change management to promote a fair and equitable work environment.

  • Support the performance management process and other talent management processes.

  • Support the New Hire Induction process for store employees.

  • Support the implementation and communication of company policies and procedures to managers and team members.

  • Ensure health and safety practices are being adhered to and meet compliance standards.

  • Ensure all leave of absence and work compensation claims are managed timely and appropriately.

  • Manage employee relation matters for stores.

  • Facilitate HR administration, including initiatives based on changes in compliance regulations.

  • Other duties, research, and special projects as assigned.

  • Provide HR support to employees and store managers.

WHO YOU ARE ?

Your achievements

 

  • 2-4 years of Generalist experience, in retail, preferably in fashion .

  • Excellent verbal and written communication skills.

  • Strong follow-up skills.

  • Ability to multi-task in a fast paced environment and maintain strong attention to detail.

  • Excellent time management and organizational skills, including the ability to prioritize work effectively.

  • Strong relationship-building and customer service skills.

  • Ability to maintain a high level of confidentiality at all times.

  • You thrive in fast-paced environments and have demonstrated Excellent organizational, planning, and self-motivational skills. 

  • Bachelor's degree in Human Resources/Human Resources Management or related field or equivalent experience

  • Knowledge of employment policy, federal and state laws regarding employment practices required

  • Retail experience will be considered an asset

Your contribution

 

  • You inspire trust by being open, honest, and direct in communication, meeting commitments, and behaving ethically in all dealings.

  • Proven ability to build partnerships to foster trust and accountability .

  • Strong communication, collaboration, interpersonal, and team skills; comfortable with ambiguity and challenging status quo.

  • You demonstrate the ability to deliver under pressure while maintaining high standards of excellence and attention to detail.

  • Strong analytical and problem-solving skills.

WHAT WE OFFER

You’ll have an entire team in your corner, ensuring that you are seen, heard, respected, and treated the way you want to be treated. That includes access to our employee benefits:

 

  • Group Insurance coverage, including health, dental, vision

  • 401K which includes a very generous match from Psycho Bunny!

  • Casual dress code

  • An Employee/Family Assistance Program (EFAP)

  • 3 weeks (15 days) PTO & additional paid time off

  • Last but not least, let us not forget the swag you can get with an amazing employee discount!

 

 

We thank all applicants; however, only those selected for an interview will be contacted.

Human Ressources Generalist

Psycho Bunny
Montréal - 21.64km
  Human Resources Full-time
  72,000
Operating with an Employer of choice mindset, the HR Generalist,Retail Field position formulates partnerships across the HR function to deliver value-added services to management a...
Learn More
Sep 24th, 2024 at 14:43

Bilingual Service Representative Full-time Job

BMO CANADA

Customer Service   Montréal
Job Details

Application Deadline:

10/13/2024

 

Address:

105-119-129 rue St-Jacques O

 

Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience. Deposit and Payments operations includes (but are not limited to) specialized operations processes and activities related to cheque and electronic transaction processing, lockbox and remote deposit processes, account maintenance and monitoring, etc.

  • Analyzes data and information to provide insights and recommendations.
  • Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
  • Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
  • May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.
  • May perform quality control and training.
  • Organizes work information to ensure accuracy and completeness.
  • Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
  • Provides accurate and timely processing of service requests, transactions, activities, etc. within relevant service level agreements and in accordance with established policies, processes and procedures.
  • Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.
  • Follows documented policies and procedures to execute day to day transactions, activities, processes and ensures all Service Level Agreements(SLAs) are met.
  • Checks and reconciles information and documentation to ensure accuracy and completeness.
  • Identifies and resolves discrepancies in accordance with standard procedures. Escalates issues, where necessary, as per guidelines.
  • Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
  • Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
  • Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.
  • Completes complex & diverse tasks within given rules/limits.
  • Analyzes issues and determines next steps; escalates as required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Knowledge and experience using relevant systems and technology.
  • Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
  • Knowledge of the risk and regulatory requirements of the business – Good.
  • Prioritization skills – Good.
  • PC skills (MS Word, Excel, PowerPoint) – Good.
  • Ability to multi-task in a fast-paced environment.
  • Basic specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.
  • Bilingual (English, French) - Good.

 

You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.

 

Salary:

$35,000.00 - $52,000.00

The above represents BMO Financial Group’s pay range and type.

 

Bilingual Service Representative

BMO CANADA
Montréal - 21.64km
  Customer Service Full-time
  35,000  -  52,000
Application Deadline: 10/13/2024   Address: 105-119-129 rue St-Jacques O   Provides day-to-day delivery of critical processes, administration and servicing activities in in connect...
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Sep 23rd, 2024 at 15:57

Management Assistant Full-time Job

Hatch

Administrative Jobs   Montréal
Job Details

The Integrated Services team brings together Finance, Communications and Marketing, Human Resources, Legal Services and Facilities Management. We support the business in achieving its objectives through strong technical capabilities. We ensure service delivery through the skills of our people, our methodologies and our systems.

We are actively looking to hire an Executive Assistant to join our Montreal office team. The individual will report to the office executives, and perform secretarial and administrative tasks to ensure the smooth running of the office.

 

Responsibilities

  • Support three directors in their administrative tasks and agenda management;
  • Prepare and edit correspondence, communications, presentations and other documents;
  • Coordinate managers' travel and travel arrangements;
  • Perform a wide range of diverse administrative functions;
  • Schedule meetings with multiple internal and external stakeholders;
  • Organize corporate events with clients;
  • Process accounts payable invoices and track budgets;
  • Manage directors' expense accounts.

 

Qualifications:

  • College education or equivalent experience;
  • 3+ years of administrative experience in a professional work environment;
  • Advanced computer skills including MS Office;
  • Excellent coordination and planning skills;
  • Excellent verbal and written communication skills;
  • Bilingual - French and English;
  • Motivation, initiative and ability to work effectively with all organizational levels; 
  • Detail-oriented person ensuring that work is always completed to the highest degree of accuracy.

Management Assistant

Hatch
Montréal - 21.64km
  Administrative Jobs Full-time
The Integrated Services team brings together Finance, Communications and Marketing, Human Resources, Legal Services and Facilities Management. We support the business in achieving...
Learn More
Sep 20th, 2024 at 13:12

Bilingual Project Administrator (Eng/Fre) Full-time Job

BGIS

Administrative Jobs   Montréal
Job Details

The Bilingual Project Administrator is responsible for project administration activities including but not limited to maintaining project documentations, completing project set up, financial and administration close out requirements.

KEY DUTIES & RESPONSIBILITIES

Project Set Up

  • Inputs project information into databases and completes project set up process

Project Tracking and Documentation

  • Maintains project documentations such as project plans, meeting minutes, contracts, bid packages, technical and financial close outs, etc.
  • Monitors project progress and timelines and prepares status reports to assist with timely project delivery.

Project Financial Administration

  • Works with relevant stakeholders to collect vendor qualification documentations and ensure vendors are activated and set up within financial systems.
  • Executes the purchase order process.
  • Reconciles purchase orders to invoices to ensure accuracy.

Project Reporting

  • Prepares various reports to support monitoring of project progress, costs, key performance indicators, etc.
  • Reviews and communicates risks to Project Managers.

Project Close Out Administration

  • Executes project close out requirements.
  • Gathers and ensures receipt and sign-off of all project documentations.  Files project documentations.
  • Ensures receipt of all invoices.  Follows up with vendors where required.  Reconciles purchases to invoices to ensure accuracy and ensures all invoices are paid.
  • Reviews and reconciles actual project expenses against cost estimates.
  • Other duties as assigned.

KNOWLEDGE AND SKILLS

  • Community college diploma
  • 1 to 3 years of project administration or administrative work experience
  • Strong administrative and organizational skills
  • Ability to provide project administration support
  • Ability to maintain accurate data
  • Strong attention to detail and data accuracy
  • Ability to extract and compile data into reports
  • Ability to communicate effectively with others for the purpose of data exchange, clarification and follow up
  • Computer proficiency in MS Office applications in particular – MS Project, MS Excel, MS Outlook, along with ability to quickly learn new applications

Licenses and/or Professional Accreditation

  • Demonstrates an interest in pursuing Project Management Institute Accreditation

Bilingual Project Administrator (Eng/Fre)

BGIS
Montréal - 21.64km
  Administrative Jobs Full-time
The Bilingual Project Administrator is responsible for project administration activities including but not limited to maintaining project documentations, completing project set up,...
Learn More
Sep 19th, 2024 at 18:24

Documentation Specialist (Human Ressources) Full-time Job

Intact Financial Corporation

Human Resources   Montréal
Job Details

We are looking for a Documentation Consultant to join our growing Human Ressources team for a temporary contract of 1 year.

 

This newly created role will be responsible for creating, organizing, managing and maintaining our knowledge base and Help Articles (HR processes, procedures and policies) in Workday (our HR system) related to HRdirect (our HR Call Center).

 

You will make sure that our documents, such as our knowledge base and Help Articles (HR processes, procedures and policies) are accurate, up-to-date and compliant with our internal standards. In this role, you will act as the main point of contact between HRDirect (our HR Call Center) and our HR expertise team for everything related to our Knowledge base and Help Articles.  

             

What you’ll do here:  

  • Create, review, edit and format documents, such as Knowledge base articles and Help Articles in Workday base on our internal standards.  

  • Establish and maintain document control processes, including version control and document tracking to ensure that documents are current, accessible and up to date. 

  • Conduct quality reviews and audits of documents in knowledge base and help articles to identify errors, inconsistencies and non-compliance issues and recommend improvements to enhance document quality.  

  • Collaborate with HR expertise teams on all aspects related to knowledge base and help articles.  

  • Provide training and support to our team and other HR expertise team on Help Articles standards and procedures.  

  • Identify opportunities for process improvements, automation and efficiency gains.  

 

What you bring to the table: 

  • Diploma of collegial studies or an equivalent level of education in communication or related field

  • 3 to 5 years of experience in a similar position 

  • Experience as a documentation specialist a strong asset 

  • Outstanding organizational skills

  • Excellent communication skills 

  • Excellent analytical skills and attention to details

  • Demonstrates initiative, good judgment and autonomy 

  • Capacity to adapt rapidly in an ever-changing environment

  • Knowledge of Workday an asset

  • Positive attitude and strong sense of ethics 

  • Bilingualism in French and English required - Need to interact on a regular basis with colleagues across the country

 

#LI-hybrid

 

 

What we offer

 

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a temporary member of our team:

  • Inspiring leaders and colleagues who will lift you up and help you grow

  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.

  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

Documentation Specialist (Human Ressources)

Intact Financial Corporation
Montréal - 21.64km
  Human Resources Full-time
We are looking for a Documentation Consultant to join our growing Human Ressources team for a temporary contract of 1 year.   This newly created role will be responsible for creati...
Learn More
Sep 19th, 2024 at 18:11

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