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Human Resources Advisor (Labor Relations) Full-time Job

METRO INC.

Human Resources   Varennes
Job Details

Your mission in the team:

Under the supervision of the HR manager, the incumbent advises management staff on activities related to human resources, labor relations, disability management and the application of various programs and policies.

 

Your responsibilities as a Human Resources Advisor:

- Provides coaching and training to managers on all internal processes related to employee management and/or the collective agreement. In this capacity, he/she advises and provides support and expertise to managers on the interpretation of the collective agreement and applicable laws.

- Manages disciplinary and administrative aspects in collaboration with distribution managers.

- Supports managers during the investigation, analysis of the various files, the conduct of meetings and the drafting of the various correspondence and measures required, etc.

- Ensures the complete management of grievances and participates in the various joint committees (grievance committee, labor relations committee, etc.).

- Proceeds with dispute settlement agreements and participates in the preparation of files subject to hearings before the various administrative tribunals (arbitration, TAT, etc.).

- Manages complaints of psychological harassment in collaboration with managers.

- Creates and maintains relationships with the union party in order to maintain harmonious working relations.

- Supports managers in change management and communications within the framework of major projects related to the distribution center and participates in working committees.

- Completely manages disability files (illness, SAAQ, IVAC) and coordinates employees’ requests for parental leave and union members’ unpaid leave.

- Answers employees' human resources questions and redirects them to the appropriate resource persons as needed.

- Contributes to the optimization of the various processes under his responsibility with a view to improving their efficiency.

- Participates in the development and maintenance of departmental performance indicators.

- Performs all other related tasks.

 

The qualifications we are looking for:

- Hold a university degree such as a bachelor's degree in industrial relations, human resources or its equivalent.

- Have between three (3) and five (5) years of experience in labor relations or human resources.

- Having professional experience in a unionized environment is required.

- Proficiency in Microsoft Office software (Word, Excel, PowerPoint and Outlook) and the SAP system is an asset.

 

Some additional advantages:

- Possess excellent communication skills in French, both verbal and written.

- Having professional experience in a unionized environment is required.

- Demonstrate good team spirit and be recognized for your dynamism.

- Demonstrate a strong interest in delivering training, manager coaching and support.

- Demonstrate a developed sense of organization and priority management.

- Demonstrate initiative, autonomy and resourcefulness.

- Be able to handle several files at the same time, within tight deadlines.

 

#LI-Hybrid

Human Resources Advisor (Labor Relations)

METRO INC.
Varennes
  Human Resources Full-time
Your mission in the team: Under the supervision of the HR manager, the incumbent advises management staff on activities related to human resources, labor relations, disability mana...
Learn More
Oct 11th, 2024 at 15:17

Office clerk Full-time Job

METRO INC.

Administrative Jobs   Varennes
Job Details

Joining our team has its advantages:

  •  Flexible hours to promote work/life balance
  •  Teleworking in hybrid mode
  •  Flexible group insurance plan from day one
  •  Very competitive pension plan
  •  Generous holiday policy
  •  Weekly pay
  •  Employee and Family Assistance Program
  •  Free parking
  •  Professional development opportunity
  •  Several programs and initiatives in ED&I
  •  Charging stations for electric cars
  •  CPE in the workplace

 

Your responsibilities as an Office Clerk:

  •  Enters data for file maintenance into the software provided for this purpose.
  •  Responsible for updating and sending contract annexes to branches when adding or removing IT equipment.
  •  Receives goods (computers, papers, furniture, etc.)
  •  Ensures the sending and exchange of computer equipment for repair at our service provider.
  •  Maintains inventory of computer equipment by recording entries, exits, losses and withdrawals of items.
  •  Prepares orders based on requisitions issued by internal and external users and ensures that they are personalized in the software provided for this purpose.
  •  Distributes mail for the Rx Center.
  •  Performs any other related tasks.

 

 

The qualifications we are looking for:

  • Hold a secondary 5 diploma or a vocational studies diploma (DEP).
  • Have a minimum of 2 years experience in a similar position or equivalent experience.
  • Demonstrate professional ethics on the telephone and know how to manage customer requests.
  • Possess excellent customer service skills and ease of communication.
  • Know Word and Excel software.
  • Have a very good knowledge of French and English, both verbally and in writing.
  • Be able to lift various heavy loads (sometimes more than 20 kilos).

Office clerk

METRO INC.
Varennes
  Administrative Jobs Full-time
Joining our team has its advantages:  Flexible hours to promote work/life balance  Teleworking in hybrid mode  Flexible group insurance plan from day one  Very competitive pension...
Learn More
Oct 8th, 2024 at 14:58

Security Guard Full-time Job

Securitas Canada

Security & Safety   Varennes
Job Details

We are currently looking for a security agent to join our security team at a distribution center in Varennes!

Work Schedule

  • Monday to Wednesday, from 9:30 PM to 5:00 AM + Sunday and Thursday, from 9:00 PM to 5:00 AM 
  • Permanent full-time position (38.5 hours per week)

Job Requirements

  • Valid Security Guard License (BSP)
  • Valid First Aid Certificate (CPR)
  • Valid driver's license and personal vehicle for commuting to the workplace.
  • Bilingual - French and English (Bilingualism is a requirement for this position as it enables effective communication with our diverse clientele, ensuring seamless interaction and understanding between our company and customers.)
  • Excellent customer service skills
  • Computer skills
  • Good physical endurance for surveillance rounds

Responsibilities

  • Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. 
  • Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. 
  • Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. 
  • Controls access to client site or facility through the admittance process.
  • Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. 
  • Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. 
  • Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. 
  • Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately.

Note: The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

Security Guard

Securitas Canada
Varennes
  Security & Safety Full-time
We are currently looking for a security agent to join our security team at a distribution center in Varennes! Work Schedule Monday to Wednesday, from 9:30 PM to 5:00 AM + Sunday an...
Learn More
Jul 23rd, 2024 at 14:47

OMNI Customer Fulfillment Associate Full-time Job

Walmart

Customer Service   Repentigny
Job Details

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

 

 

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.      
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.     
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.     
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules. 

 

 

‎ 

 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

 

 

Age – 16 or older

 

 

 

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

 

 

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

 

Primary Location…

100 Boul Brien, Repentigny, QC J6A 5N4, Canada

OMNI Customer Fulfillment Associate

Walmart
Repentigny - 6.85km
  Customer Service Full-time
Position Summary... Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment A...
Learn More
Aug 28th, 2024 at 15:18

Driver, truck Full-time Job

Think Green Alberta Ltd.

Transportation & Logistics   Boucherville
Job Details

Job Description

  • The candidate must maintain professionalism in customer service.
  • The candidate must load and unload goods.
  • The candidate must operate and drive straight or articulated trucks in order to transport goods and materials.
  • The candidate must oversee the condition of the vehicle and inspect the brakes, tires, lights, cold storage, and other equipment.
  • The candidate will be responsible for performing pre-trip, en route, and post-trip inspections, as well as overseeing all vehicle aspects.
  • The candidate will be responsible for receiving and relaying information to central dispatch.
  • The candidate will be responsible for recording cargo information, hours of service, distance travelled and fuel consumption.
  • The candidate must handle and transport dangerous goods.
  • The candidate will be responsible for ensuring the smooth operation of equipment.
  • The candidate must deliver goods to customers.

Job Requirements

  • The candidate should be fluent in French language.
  • The candidate must have a certificate or diploma in other trades.
  • The ideal candidate will have at least 7 months to less than 1 year of experience in a related industry.
  • The candidate must have a Class 1/1F/A Licence (semi trailer trucks) and a Driver’s License (Class 1 or A).
  • The candidate must be able to handle weight up to 45 kg (100 lbs).
  • The candidate should have effective interpersonal skills.
  • The candidate must be flexible.
  • The candidate should have good judgemental skills.
  • The candidate should be reliable.
  • The candidate must be hardworking.

Work setting

  • The candidate’s relocation costs should not be covered by the employer; if the company does not provide a relocation package, you may request an advance on your earnings to cover some of your moving expenses.

Experience and specialization

Documentation knowledge

  • The candidate must be knowledgeable about accident or incident reports, dangerous goods occurrence reports, driver logbooks, inspection reports (pre-trip, en-route, and post-trip) and trip reports.

Type of trucking and equipment

  • Trucking and equipment types include straight truck (4,600kg+ or 10,000lbs+ with 3+ axles) and tractor-trailer.

Transportation/travel experience

  • The candidate must have transportation and travel experience at international, local, national, provincial/territorial, and regional levels.
  • The candidate must have both long-haul and short-haul travel experience.

Additional information

Security and safety

  • The candidate should undergo a thorough criminal record check, driver’s licence validity check, and driving record check (abstract).

Transportation/travel information

  • The candidate must be able to drive a manual transmission vehicle.
  • The candidate must have a valid driver’s licence.

Work conditions and physical capabilities

  • The candidate should be required to handle heavy loads as part of routine work.
  • The candidate should be willing to work for long hours in sitting positions.

Own tools/equipment

  • The candidate must have steel-toed safety boots and a safety vest.

Benefits

  • Health, Financial, Long term and Other benefits will be provided to the selected candidate.
  • Under Health benefits, the selected candidate will receive Dental plan, Disability benefits, Health care plan and Vision care benefits.
  • Under Financial benefits, the candidate shall receive benefits in line with the collective agreement contract between the employer and the union representing a bargaining unit, as well as Group insurance benefits, Life insurance and Pension plan.
  • Under Long term benefits, the selected candidate will receive Long-term care insurance that covers all or part of assisted living facilities and in-home care for people 65 or older or with a chronic condition that needs constant supervision.
  • In addition to the Health, Financial and Long term benefits mentioned above, the selected candidate will receive Free parking, Employer-paid learning/training, Other benefits and Paid time off (volunteering or personal days).

How to Apply

If you wish to apply, please utilize the provided options to submit your application.

Location: 300, chemin du Tremblay, Boucherville, QC J4B 5X9

By email

cpitt@groupeguilbault.com

By fax

450-641-1216

Driver, truck

Think Green Alberta Ltd.
Boucherville - 10.04km
  Transportation & Logistics Full-time
  25.18  -  26.50
Job Description The candidate must maintain professionalism in customer service. The candidate must load and unload goods. The candidate must operate and drive straight or articula...
Learn More
Mar 4th, 2025 at 12:28

Warehouse attendant Full-time Job

Saputo Dairy Products Canada

General Category   Boucherville
Job Details

Saputo offers a positive, clean environment that is conducive to your professional development! The incumbent will be responsible for receiving and shipping finished products in the warehouse using various instruments and rolling stock while ensuring compliance with established standards and health and safety standards.

 

Salary: We offer a salary of $24.95/h with evening ($1.25) and night ($1.75) premiums.

 

Please note that there are 2 salary increases in the first year of employment with a target rate of $26.25/h.  

 

We support and care for our employees and their families by offering: 

  • Vacation upon hiring;  
  • Generous and comprehensive   group insurance ;
  • Group pension plan with employer contribution;  
  • Telemedicine and assistance program for employees and their families;  
  • Share capital with employer contribution;  
  • Generous allowance for parental leave; 
  • Paid leave; sickness, mobile and volunteer leave; 
  • Possibility to contribute to group   RRSPs and TFSAs
  • Activities organized for employees and their families; 
  • Special discounts on our products; 

 

Contributing in this role means:

  • Handling, manually lifting, stacking, loading and unloading various products (up to approximately 50 lbs)
  • Operate rolling stock (electric pallet truck)
  • Prepare orders for shipment using a voice-activated system
  • Clean and keep your work area clean at all times
  • Participate in inventory control
  • Perform any other related tasks

 

The qualifications sought are:

  • You are physically able to stand for long periods of time and perform repetitive movements;
  • You are able to work in a temperate and/or refrigerated environment
  • You already have experience in the manufacturing or warehouse sector, that's even better, but not mandatory.
  • You learn quickly and are responsible.
  • You work in a team and communicating with your colleagues is easy for you.
  • You are in a good mood and you like to have fun while working.

 

 

Warehouse attendant

Saputo Dairy Products Canada
Boucherville - 10.04km
  General Category Full-time
  24.95
Saputo offers a positive, clean environment that is conducive to your professional development! The incumbent will be responsible for receiving and shipping finished products in th...
Learn More
Sep 11th, 2024 at 13:25

Sales Representative Full-time Job

Cintas Corporation

Sales & Retail   Boucherville
Job Details

Cintas is seeking a Sales Representative - Facility Services to focus on new business-to-business account development in our Facility Services Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives will also transport samples of products for presentations. Cintas provides a thorough sales training program, which includes product knowledge, mentorship, sales process and business development strategies.

 

Key Responsibilities:

  • Generating revenue and meeting sales targets
  • Developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling and lead generation campaigns
  • Gathering and utilizing business intelligence on prospects to support sales calls, product presentations and driving new business

 

Our Sales Representatives enjoy:

  • Solid base salary and commission potential
  • Extensive car package (lease/gas/insurance/maintenance allowance)
  • Monthly/Quarterly performance bonuses & incentives
  • Comprehensive 12-week sales training program
  • Mentorship program
  • Tablet & AirCard
  • Annual recognition events

Skills/Qualifications

Required

  • Minimum of 1 year outside sales experience or successful completion of a Cintas sales training program
  • Possess a valid driver's license in good standing
  • High School Diploma/GED; Bachelor's Degree preferred

 

Preferred

  • New business-to-business (B2B) sales experience
  • Hunter sales mentality - goal driven and self-motivated
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook), intranet/internet and Contact Management System

Our employee-partners enjoy:

 

  • Competitive Pay
  • Weekly Pay Cheques
  • RRSP and DPSP Contribution
  • Medical, Dental & Vision Insurance Package
  • Disability & Life Insurance Package
  • Paid Vacation & Holidays
  • Career Advancement Opportunities

Sales Representative

Cintas Corporation
Boucherville - 10.04km
  Sales & Retail Full-time
Cintas is seeking a Sales Representative - Facility Services to focus on new business-to-business account development in our Facility Services Division. Responsibilities include pr...
Learn More
Sep 5th, 2024 at 15:13

Service Sales Representative Full-time Job

Cintas Corporation

Sales & Retail   Boucherville
Job Details

Cintas is seeking a Route Service Sales Representative to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an established route and service and sell within an existing customer base. It is a physical, fast-paced, indoor/outdoor position in which the Route Service Sales Representative delivers and picks up uniforms, shop towels, chemical cleaning products and other rental products. Route Service Sales Representatives are the face of Cintas to our customers and must work to build rapport with key decision makers, ensure quality standards, and proactively solve customer concerns. Responsibilities also include growing our existing customer base by upselling and cross-selling additional products and services, negotiating service agreement renewals and controlling inventory while working professionally, safely and complying with driving and vehicle regulations. The vast majority of Route Service Sales Representatives work 4 days per week and no weekends.

Skills/Qualifications

Required

Qualified candidates must meet all requirements outlined by Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs. In order to comply with Provincial requirements, qualified candidates must, prior to their first day of employment:

  • Possess a valid driver's license in good standing

 

All successful candidates will also possess:

  • The ability to meet the physical requirements of the position
  • A High School diploma, GED or Military Service
  • The ability to demonstrate a strong customer service orientation
  • Self-motivation and the drive to work in an environment that relies on teamwork to meet goals
  • A positive attitude, along with ambition, organization and service spirit

 

This is a rewarding opportunity! To support our aggressive growth plans, we offer unique opportunities, including advancement, ongoing training, mentoring and the opportunity to develop world class business skills.

Service Sales Representative

Cintas Corporation
Boucherville - 10.04km
  Sales & Retail Full-time
Cintas is seeking a Route Service Sales Representative to manage and grow customer accounts in the Rental Division. Route Service Sales Representatives drive a truck along an estab...
Learn More
May 17th, 2024 at 10:04

Cashier Full-time Job

Giant Tiger

Administrative Jobs   Boucherville
Job Details

Compensation Grade:

Grade 1 - Stores

 

Job Description:

About this Opportunity

Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments with many opportunities for a fulfilling career. We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and stimulating career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

 

We are hiring a Cashier for our store!

 

Giant Tiger Offers:

  • Medical / Dental / Vision Benefits
  • Store Discount
  • Profit Sharing
  • Safety-first environment


Cashier, Job Highlights:

  • Ensures a high level of customer service at the checkouts;
  • Accurately records customer transactions in electronic cash register.


Cashier, Job Requirements:

  • Effective communication and interpersonal skills;
  • Attention to detail.
  • Strong customer service skills.


Cashier, Job Schedule:
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Cashier, Physical Demands of Position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

 

While performing the duties of this job, you can expect to:

  • Stand and/or walk.
  • Bend, twist, and squat.
  • Lift and/or move up to 18 kg (40 lbs.).
  • Perform tasks involving firm grasping.
  • Perform repetitive tasks requiring a range of hand motions.
  • Reach above shoulder height and below waist level.
  • Operate equipment, including using a ladder.

Cashier

Giant Tiger
Boucherville - 10.04km
  Administrative Jobs Full-time
Compensation Grade: Grade 1 - Stores   Job Description: About this Opportunity Recognized as an Employer of Choice, Giant Tiger’s retail stores provide dynamic work environments w...
Learn More
May 7th, 2024 at 13:30

Welder Full-time Job

Metaux Ouvres CF Inc.

Maintenance & Repair   Boucherville
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language.
Education: Candidates need standard educational qualification such as other trades certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset
Area of Specialization: Custom fabrication, Factory assembly
Own Tools/Equipment: Steel-toed safety boots

Physical Requirements:

  • The candidate should be able to perform repetitive tasks
  • The candidate should be able to handle heavy loads
  • The candidate should be able to work with manual dexterity
  • The candidate should be able to pay attention to detail
  • The candidate should be able to stand for extended periods

Responsibilities:

    • The candidate should be able to interpret welding process specifications
    • The candidate should be able to operate manual or semi-automatic, fully automated welding equipment
    • The candidate should be able to read and interpret welding blueprints, drawings specifications, manuals and processes
    • The candidate should be able to examine welds and ensure that they meet standards and/or specificationsThe candidate should be able to operate manual or semi-automatic flame-cutting equipment
  • The candidate should be able to operate brakes, shears and other metal shaping, straightening and bending machines
  • The candidate should be able to fit, braze and torch-straighten metal
  • The candidate should be able to operate oxygen arc cutting equipment (arc-air), (AOC)
  • The candidate should be able to operate hoisting and lifting equipment
  • The candidate should be able to operate previously set-up welding machines to fabricate or repair metal parts and products

Benefits:

  • The employees get to work in a well-known company
  • The employees get health benefits in a form of a health care plan
  • The employees get long-term benefits such as Group insurance benefits
  • The employees get other benefits such as Free parking available

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.

By Email:
metauxouvrescf@sogetel.net

Welder

Metaux Ouvres CF Inc.
Boucherville - 10.04km
  Maintenance & Repair Full-time
  22  -  28
Requirements: Languages: Candidates must have knowledge of the French Language. Education: Candidates need standard educational qualification such as other trades certificate or di...
Learn More
Feb 13th, 2024 at 11:52

Customer Service Representative Full-time Job

Scotiabank

Customer Service   Sainte-Julie
Job Details

As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve and French-speaking clientele.

Customer Service Representative

Scotiabank
Sainte-Julie - 13.57km
  Customer Service Full-time
As a Customer Experience Associate/ Sainte-Julie/ Permanent/ Part-time 26.25h, you are the face, character and heart of our branches. Scotiabank is a place where we put our custome...
Learn More
May 9th, 2024 at 09:06

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Mascouche
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Customer Experience Associate

Scotiabank
Mascouche - 15.32km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Jul 24th, 2024 at 16:43

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