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As a Research Analyst 1, you will be joining a team in the Economic Development and Culture Division that supports the economic and culture research and data analysis for the Division, including coordination of the Division's response to external and internal research inquiries, publication and presentation of economic and cultural information, and maintenance of associated databases and economic models.

Major Responsibilities:
 

• Conducts research on topics involving collection of information from sources such as Statistics Canada, other government agencies and departments in Canada and elsewhere, non-governmental agencies, real estate associations and other private data suppliers.

• Collects, analyzes, evaluates, and interprets information/findings to develop recommendations for improvement to existing departmental projects, policies and services and in the development of theories, concepts and objectives for new departmental projects, policies and services.

• Writes reports for council based on research, documents findings, supporting data, recommendations, and theories. Prepares and co-ordinates briefs and summary reports, on subjects such as legislative changes, research information and implications of findings.

• Identifies and evaluate appropriate internal and external demographic, geospatial, and qualitative data sources needed to respond to research objectives, using geospatial mapping, statistical and data analysis software such as Power BI, Excel, Tableau, ArcGIS/QGIS, SAS.

• Prepares and presents materials such as briefing notes and data to support economic development and culture issues using a range of analytical techniques, including geographical, statistical economic and scientific, to support the clear and legible communication of analysis, recommendations, and concepts.

• Provides analytic and research support to other Divisions, Councillors, task forces and committees as well as other economic development and culture agencies by locating and analyzing information requested.

• Responds to internal and external inquiries around social, cultural and economic indicators about key topics related to the city.
   

Key Qualifications:

1. Post secondary education in Data Analytics, Social Sciences, Economics, Geography, Applied Sciences, Business, Statistics or Public Policy, or an equivalent combination of education and experience.

2. Considerable experience working on research projects involving qualitative and quantitative data collection analysis, and policy analysis and developing impact evaluations.

3. Considerable experience in utilizing computerized systems, statistical software, business intelligence and analytics software (e.g. ArcGIS/QGIS, SAS, Tableau, PowerBI).

4. Considerable experience creating and presenting research and data analysis to different audiences.

You must also have:

• High proficiency in utilizing Microsoft Office Software including Excel, Word, and PowerPoint.

• Excellent business writing, presentation, and organizational skills.

• Well-developed oral and written communication skills with the ability to communicate effectively with all levels of staff within the organization and provide excellent customer service.

• Excellent critical thinking skills.

• Ability to draw conclusions from data that may be contradictory and ambiguous, including the ability to determine what is most relevant, analyze the data and prepare briefs.

• Attention to detail and enjoy working with data.

• Ability to carry out multiple tasks and work effectively independently and in a team environment.

• Sound judgement and ability to handle matters of a confidential and/or sensitive nature.

• Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

The City's Seniors Services and Long-Term Care division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City's directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). The division's values - Compassion, Accountability, Respect and Excellence - shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer and visit.

Reporting to the Manager, Program & Strategic Support, the Advisor, Strategic Workforce Development will provide leadership to workforce planning and development strategies and activities for the Seniors Services and Long-Term Care division.

Major Responsibilities:

• Implements detailed plans and recommends policies/procedures regarding program specific requirements.

• Supervises, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.

• Supervises the day-to-day operation of all assigned staff including the scheduling, assigning and reviewing of work. Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, hears grievances and recommends disciplinary action when necessary.

• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.

• Leads the planning, design and implementation of programs, special projects, procedures and policies to improve the strategic and operational effectiveness of the division, including strategic management, performance measurement and change management.

• Leads projects and supervises staff on the execution and completion of assigned projects (i.e. defines purpose, objectives, project activities, milestones and deliverables, monitors work performance and tracks progress to ensure project goals and timelines are met).

• Leads the design or modification of business processes for administering the delivery of service and tracking the cost and effectiveness of service delivery and develops strategies to improve performance, service delivery and customer service.

• Conducts statistical data analysis on various strategic, operational and financial measurements, and reports on trends and findings, and makes appropriate recommendations.

• Provides input in determining key performance indicators of the effectiveness and efficiencies of service delivery and design processes to track those indicators.

• Identifies options and recommends business processes, policies and protocols regarding program specific requirements to improve efficiency and effectiveness.

• Identifies issues and gaps, undertakes research, analysis, benchmarking, cost benefit analysis, etc. and makes recommendations on the effectiveness of various options to address the issues and gaps.

• Prepares reports for management, supporting recommendations on changes in business methods and processes including appropriate staffing levels, resource allocation, etc.

• Provides strategic advice, guidance and assistance to all levels of divisional management and staff on developing project plans, scope, terms of reference, project teams, etc.

• Participates as a team member supporting complex organizational and management change initiatives.

• Formulates the development of frameworks, tools, processes, evaluation mechanisms, and training resources that support management decision-making and control.

• Oversees the design, development, coordination, implementation, delivery and evaluation of organizational development programs and initiatives that meet the division's workforce needs.

• Conducts staff development & training needs assessments.

Key Qualifications

1. Post-secondary education in a professional discipline pertinent to the job function combined with relevant management training and experience, or the equivalent combination of education and experience.

2. Considerable experience in assessing organizational needs and requirements for workforce development in a major unionized public, health or social service organization by proactively identifying client needs and initiating, coordinating and managing the implementation of solutions.

3. Considerable experience in developing and leading ‘end to end’ solutions to address current and emerging workforce planning and development issues and challenges.

4. Experience coaching, motivating, guiding and training staff and management in a client focused environment,

5. Considerable experience with using a variety of software packages including Microsoft Office (e.g. Word, Excel, PowerPoint).

6. Strong verbal and written communication skills, including the ability to prepare policies, reports, workplans, presentations and other materials as required.

7. Excellent leadership and interpersonal skills to deal effectively with staff, all levels of management and other stakeholders.

8. Highly developed strategic, organizational, analytical and conceptual thinking skills with the capacity to understand complex workforce management issues, performance measures, as well as the ability to respond to emerging issues.

9. Able to work independently and collaboratively, inclusively, and effectively as part of a team to produce high-quality work.

10. Considerable knowledge of employment legislation, organizational policies and procedures and collective agreements.

As a condition of employment with the Seniors Services and Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).

Major Responsibilities:

• Performs assigned skilled and semi-skilled tasks in the installation, operation and repair of mechanical and electrical equipment and repairs required in connection with general building maintenance
• Operates a computerized Building Automation System (BAS) to manage/control Building Systems
• Performs general maintenance work in connection with mechanical and electrical equipment, building services and facilities
• Maintains a preventative maintenance program and records
• Operates air conditioning equipment including centrifugal chillers and cooling towers
• Performs plumbing repairs not requiring the services of a tradesman
• Effects minor repairs to building equipment and fixtures
• Performs related maintenance work as assigned including the use of ladders and scaffolding
• Assists tradesman as required
• Performs other related work as assigned
• May be required to work shifts (days, afternoons, midnights and weekends)

Key Qualifications:
Your application must describe your qualifications as they relate to:

1. Must have completed secondary school and possess a technician qualification in a building trade or equivalent combination of education and experience.
2. Experience in the maintenance and operation of large computerized commercial buildings.
3. Experience in air distribution systems as related to modern air conditioning systems.
4. Experience in the maintenance of pumps and large air handling equipment.
5. Must possess and be able to maintain a valid Province of Ontario Class “G” Driver’s License and must qualify for the City’s equipment operating permits and requirements.

You must also have:

• Thorough knowledge of the operation and maintenance of heating boilers, chemical treatment of chilled and hot water systems, building electrical systems, UPS power systems, fire safety equipment and fire suppression systems.
• Knowledge of automatic heating and cooling controls including pneumatic systems.
• An ability to read blueprints.
• An ability to read and perform tasks outlined in technical manuals and publications.
• An ability to maintain effective working relations with other staff.
• An ability to communicate effectively, both verbally and in writing.
• The ability to work all shifts for a 24/7 building operation.

NOTE: It is a condition of employment with the Corporate Real Estate Management Division to pass and maintain a Police Security clearance for any Toronto Police Services locations.

Contributes to the overall success of the Online Digital Banking in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.

Is this role right for you? In this role you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.   
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Full Stack developer with 8+ years of progressive experience working in the IT industry in roles like developer and team lead.
• Current on industry best practice and secure coding
• Analyze and oversee the team’s development efforts working towards successful code delivery.
• Provide technical leadership to teammates through coaching and mentorship.
• Maintain high standards of software quality within the team by establishing good practices and habits.
• Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain different applications.
• Design, develop, and unit test applications in accordance with established standards.
• Work with Delivery Leads and BSA’s to articulate efforts and compile estimates.
• Expert level experience in the following technologies: Javascript / ReactJS / NodeJS
• Deep knowledge of HTML / CSS / SASS (BEM, OOCSS, SMACSS, CSS3 Animations, Semantic HTML)
• Extensive experience in designing and developing enterprise grade software.
• Excellent verbal and written communication skills coupled with strong interpersonal and problem-solving skills.
• Time management skills with the ability to handle multiple assignments.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

#BFUTR

As an Administrative Assistant, you will be primarily responsible for working with Financial Planners to support the development of new wealth management business acquisitions and relationships in target markets.  Within this partnership model, you are an essential resource in the successful execution of day-to-day operational activities including, providing timely support, and delivering exceptional client experiences.  In addition to enabling the growth and servicing of the Financial Planners client-base, you will be responsible to support and contribute to a national Administration team.      

Is This Role Right for You?

The Scotia Financial Planning Team (SFP) is looking for a dynamic self-starter who embraces a team environment and shares our passion to helping each and every client realize their financial dreams!  The Administrative Assistant is an excellent opportunity to be part of a vibrant, enthusiastic, and high-energy team. 

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Responsible to execute on capacity enablers (National Practice Standards) for Financial Planner to grow their business portfolios.
• Support operational excellence through the execution of day-to-day administrative tasks and activities. 
• Influence a service excellence culture through the delivery of exceptional client experiences.
• Be a Trusted Business Partner; build cross-functional partnerships to optimize business outcomes.
• Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day tasks, activities, and decisions.
• Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct.
• Champions a high-performance environment and contributes to an inclusive work environment.

Do You Have the Skills?

• Self-motivated and disciplined with solid organizational and effective task prioritization skills.
• Strong processing and inputting skills coupled with a high attention to detail and follow-through capabilities.
• Outstanding interpersonal, communication and listening skills (empathetic skills).
• Ability to build rapport, establish trust and communicate effectively.
• Ability to work in a faced-paced dynamic environment along with multiple partners and stakeholders to achieve shared objectives.
• Excellent team player with the ability to work independently.
• Possess a growth mindset, which involves having the desire to continuously develop skills, knowledge and experiences through active learning and curiosity.
• Solid understanding of the investment sales process, gained through experience in financial planning/sales role, and familiarity with the interrelationships among people, products, processes, and technology.
• Post-secondary degree in business or a related field, or equivalent working experience.  
• Mutual Fund License is required.
• Bilingual in English and French is an asset.

What’s In It for You?

• You’ll be part of an inclusive and collaborative working environment that encourages creativity, curiosity and celebrates success.
• You’ll have the ability to make a lasting impact on clients.
• You’ll have the opportunity to make a significant impact, as you will contribute to revenue generation and growth.
• You’ll work with and learn from a diverse and talented team of administrative assistants, leading Financial Planners, and successful Sales Leaders.
• Supportive environment with coaches that are inspired to help you exceed your goals.
• Primarily work from home role with a mix of in-office work as required by business needs.

Job Skills

Agile Methodology, Agile Methodology, Amazon S3, Application Development, Application Integrations, Application Maintenance, AWS Deployment, Cascading Style Sheets (CSS), CircleCI, Core JavaScript, Creating Actions, Cypress.Io, Cypress.io Testing Framework, Database Queries, Database Schema Design, Detail-Oriented, Enterprise Application Delivery, Express.js, GitHub, Git Repository, GraphQL (Query Language), Group Problem Solving, Heroku, JavaScript, JavaScript API {+ 16 more}

Additional Job Details

WATERPARK PLACE, 20 BAY ST:TORONTO

TORONTO

Canada

37.5

Full time

TECHNOLOGY AND OPERATIONS

Regular

Salaried

2024-04-17

2024-12-24

Please Note: Shifts for the Room Attendant position vary as operations are 7 days a week.  The successful candidate must be available to work scheduled shifts during the days, afternoons, evenings, weekends and/or holidays.

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as a Room Attendant at the St Lawrence Market Complex, a dynamic public market and vibrant community hub.

 Major Responsibilities:

• Reporting to the Manager of the St Lawrence Market Complex, the Room Attendant is required to set up, arrange and store furniture and equipment required in meeting rooms, outdoor meeting/event areas and public floors and provide assistance to public and staff. Responsibilities include:
• Sets up, maintains and removes equipment and furniture for our farmers market program, for meetings and special events at various St Lawrence Market Complex locations. Liaises with clients to ensure proper facilitation of events and meetings. Monitors meetings and events while in progress, provides assistance and enforces regulations and policies
• Reviews meeting/event permits, diagrams and daily schedules and sets up each meeting/event accordingly
• Delivers meeting schedules, posts signage and elevator notices
• Provides assistance at meetings by answering telephones, taking and delivering messages. Maintains order during meetings. Escorts officials or undesirables from meetings as directed
• Checks venues/rooms before and following meetings/events and collects/returns articles to clients
• Completes daily check of meeting/event/public spaces and reports to coordinator for any necessary follow up
• Performs cleaning duties such as vacuuming rugs and public seating areas, dusting and polishing furniture and equipment, and washing and mopping floors and equipment. Moves furniture in meeting rooms and reports any damage or repairs required
• Sets up and operates sound and AV equipment during meetings/events
• Answers inquiries from City of Toronto employees, elected officials and members of the public
• May travel to off-site locations/work sites

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Considerable experience providing customer service and dealing with the public. 
2. Experience in setting up and taking down meeting/event equipment such as tables, chairs, barricades, tents, audio visual and sound equipment, stages, risers and cleaning areas
3. Experience using Microsoft Office Suite (Word, Excel, PowerPoint and Outlook). 
4. Experience using a computerized venue booking system, e.g. CLASS.

You must also have:

• Ability to lift, push, pull heavy items and must be able to lift 43 kg.
• Ability to perform the required duties indoors and outdoors in all weather conditions.
• Excellent communication and interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Good organizational and problem solving skills.
• Ability to work under time constraints and meet deadlines.
• Ability to work cooperatively within a team.
• Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to work shifts as assigned, including weekends, evenings and holidays.
• Ability to travel to various work locations within the City of Toronto as required.
• Possession of a valid Ontario Driver’s Licence class “G” and the use of a personal vehicle for site visits would be an asset.

To manage, organize, and deliver consulting services to senior management in the area of change management pertaining to technology implementations. You will be responsible for change management and related processes necessary to ensure adoption and successful project outcomes for Technology Services Division projects. You will coordinate and deliver the required change management of services related to systems development, deployment, technical solutions, and services of appropriate technology in collaboration with service leads.

Major Responsibilities:

• Shapes and defines Technology Services projects change management policies, procedures, methodologies and activities in consultation with client and key stakeholders.
• Provides analysis, formulation, coordination and advice on change management strategies and practices to project leadership and stakeholders at both a strategic and operational level.
• Provides client-driven, value-added management consulting services in the area of Technology Services project change management to a portfolio of diverse consulting projects reflecting practice areas.
• Supports project leadership and stakeholders in assessing and devising change management solutions from a pragmatic and objective perspective.
• Implements detailed change management plans and recommends policies/procedures to enable client organizations overcome challenges resulting from Technology Services projects.
• Works in support of project steering committees and leads interdepartmental teams and working groups to assess organizational readiness, risks (internal and external) and potential impacts associated with change initiatives, identifies key change management risks, resistance and performance gaps, and develops mitigation strategies to minimize negative effects.
• Promotes organization learning, coordinate stakeholder communications, and takes steps to orchestrate change through corporate wide and interdepartmental initiatives pertaining to Technology Services projects.
• Provides input into and administers assigned budget, ensuring that expenditures are controlled and maintained within approved budget limitations.
• Assumes a temporary, short-term managerial/supervisory role in an organization unit during the transition phase of an organizational change project.
• Brings analysis and conclusions forward to the client/stakeholders, chair meetings and promotes systematic discussion.
• Directs the study process and applies methodologies, collects data, conducts analyses, draws conclusions and develops alternative solutions.
• Contributes to the development and implementation of strategic organization design and effective management/governance systems and processes at the corporate level.
• Assists in the assessment and analysis of corporate organization effectiveness issues and conducts studies and prepares confidential reports with respect to program and service delivery changes; management policies, systems, processes and practices; management restructuring; and organization change.
• Leads and/or supports cross-departmental teams in the development and application of corporate policies; identification of a range of options for operations, policies, information systems and management practices; assessment of the implications and viability of each option; and recommends changes to support management priorities and functions and strengthens internal controls.
• Researches, reviews and reports on existing and new management tools and methodologies and advises senior managers on emerging management techniques and other applied social science concepts and their applicability to the City.
• Fosters and maintains cooperative working relationships within and external to the organization; establishes and maintains contact with professionals in related fields to ensure skills, knowledge and practice are current.
• .

Key Qualifications:

Your application for the role of Management Consultant should describe your qualifications as they relate to:

1. Extensive experience applying change management principles and conducting change management activities (stakeholder management, communication planning and execution, training and development, change impact analysis, collecting and monitoring performance metrics, and post implementation support) to large complex (multi-division, internal and external stakeholders) technology services projects.
    
2. Post-secondary education in Business, Computer Engineering, Technology or a combination of education and/or experience.
    
3. Experience in the application of multiple management disciplines and techniques such as financial management, planning, benefits identification/quantification, information management, performance measurement, risk management, communication and governance.
    
4. Extensive experience in management consulting, strategic planning or business analysis in the information and communication technology sector, digital industry, public sector, or nonprofit organizations.
    
5. Experience in policy/program development, management, and evaluation.
    
6. Experience delivering change management functions in technology projects in a public sector environment would be an asset.
    
7. Certification through Prosci®, CCMP™, or equivalent Change Management industry certification would be an asset.
    
8. Excellent communication, interpersonal, cooperative, negotiation and team-building skills, as well as planning, organizational and time management skills with ability to effectively balance a variety of stakeholder interests.
    
9. Ability to present material at a strategic level while also understanding the details and dependencies to present an issue from a holistic perspective.
    
10. Ability to establish and maintain effective consulting, working relationships and a high level of trust with senior leaders, divisional clients, and vendors, using a strong customer service orientation.
     
11. Knowledge of research methods, techniques, and resources with advanced attention to detail and analytical skills to research and review materials and provide relevant input and reports.

Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

• Perform preventative maintenance & servicing to Building related mechanical equipment. 
• Investigate and troubleshoot faulty Hangar Doors, Overhead doors, fire doors, etc. 
• Ability to install, maintain, repair, dismantle, and reassemble machinery.
• Ability to use welding equipment, hand, and power tools as necessary.
• Perform minor repairs including replacement of gearboxes, sprockets, chains, door panels
• Perform visual inspections of buildings to maintain Building Code standards.
• Ensure all work is completed in a safe manner and complies with applicable industry standards.
• Performing other facility related duties as requested.
• Team oriented individual with demonstrated ability to work unsupervised and self directed.
• Able to work under pressure.
• Able to work shifts, including weekends & participate in on-call rotation.

Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

• Must posses a valid DVS (Diploma of Vocational Studies). 
• Must posses valid Driver’s licence with clean abstract  
• Must posses an Interprovincial Journeyman Millwright license or Red Seal  
• Minimum 5 years field experience. 
• Knowledge of building mechanics, Hangar door systems, control systems, Mechanical system operation, welding, CMMS   
• Candidate must have excellent written and oral communication skills and be detailed oriented. 
• Basic computer knowledge (Word, Excel, e-mail and internet). 
• Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations depending on the work location. Please refer to Transport Canada site for more details.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Reporting to the Senior Director Human Resources, the Manager Human Resources will act as a business partner to the Corporate and/or Commercial branches and will oversee all aspects of human resources within their assigned clients to drive business results. The incumbent will be accountable to provide face to face, timely and strategic advice as well as address complex or systemic work issues by providing suitable resolutions that require consideration to multifaceted, multi-level aspects of the business. 

Responsibilities:

• Assist the Senior Director HR to partner with Branch Heads and their dedicated client groups to determine current and future HR requirements based on organizational needs and operational priorities. 
• Coach and guide all levels of Management and employees and their business units to effectively apply HR policies, programs and procedures, ensuring compliance and understanding – as well as to HR related activities with respect to the employee life cycle. 
• Partner with, and advise all levels of Management and their business units to develop and improve team effectiveness, organizational design and structure
• Recommend and lead continuous improvement initiatives with regards to HR procedures and policies, and ensure industry leading best practices are brought to the team/business units for potential implementation. 
• Partner with key HR subject-matter experts to provide thoughtful counsel to leaders in the areas of training, employee engagement, development and change management.
• Based on corporate organizational restructuring processes and talent programs, support business units with the development of appropriate succession plans to minimize organizational risks.  
• Lead HR related projects for the assigned clients; provide coaching, research data, propose options and solutions to support the business’ objectives
• Make HR related decisions that support the business that are in the best interest of Air Canada; challenge when needed
• Guide and counsel other HR Advisors’ on difficult or sensitive issues dealing with performance, discipline and termination. Ensures cross-branch consistency among HR procedures.
• Guide and counsel management/ATS employees as required for any workplace issues. Support their needs, provide resources and recommendations and escalate when needed.
• Develop and deliver presentations to key internal and external partners in order to support applicable HR related initiatives.
• Partner with the Talent Acquisition team to develop recruitment strategy to source appropriate talent for positions requiring very specific and unique job skills.
• Assumes leadership role in the absence of Senior HR Director.

Qualifications

• Post graduate degree or diploma in Human Resource Management, Industrial Relations or a related field of study
• HR professional designation is an asset
• Minimum of 8 years of professional HR experience, which includes experience spent in an HR generalist role.
• Demonstrated ability to identify HR needs and requirements and develop appropriate action plan 
• Demonstrated project management skills
• Strong communication, interpersonal and analytical skills. 
• Dependable and team oriented with a history of being able to work independently. 
• Able to build strong relationships and credibility with all levels of management.
• High level of customer orientation
• Autonomous and dynamic
• Change agent, results oriented and able to handle multiple priorities and deadlines
• Excellent knowledge of Microsoft Office (Word, Excel, Powerpoint)

Conditions of Employment:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Bilingual (English and French)