1199 Jobs Found

Administrative Coordinator, Terminal Construction Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Engineering   West Vancouver
Job Details

BC Ferries is undertaking a major, multi-year infrastructure program at the Horseshoe Bay and Langdale terminals to improve on-time performance, enhance the customer experience and ensure continued safe and reliable operations. The Horseshoe Bay / Langdale Infrastructure Program is a complex, multi-year capital initiative that will modernize two of our busiest terminals and enhance service for millions of passengers. Behind every successful capital program is someone who keeps the details tight, the information flowing, and leaders focused on the work that matters most.

 

As the Administrative Coordinator for Program team, you’ll play a central role in keeping a complex, high-profile program running smoothly. This is a senior administrative role with real influence—supporting multiple leaders, coordinating across projects, and ensuring consistency, accuracy, and momentum across the program.

 

If you’re someone who thrives on organization, anticipates needs before they’re voiced, and takes pride in being the calm centre of complex work, this could be your next great move.

 

The Role

Reporting to the Program Director, this role is integral to the achievement of company objectives, and you contribute value through key areas of oversight such as: 

  • Providing advanced administrative and coordination support to Program senior staff and teams, including preparing correspondence, reports, briefing materials, presentations, and meeting documentation;
  • Coordinating and managing complex calendars, meetings, agendas, and follow-up actions, ensuring commitments, decisions, and agreed-upon actions are tracked and implemented;
  • Supporting Program planning and operational activities by maintaining planning calendars, tracking initiatives and projects, and monitoring key administrative milestones;
  • Leading the coordination and preparation of monthly Program reporting, ensuring accuracy and readiness for Program Director approval;
  • Managing and distributing materials for monthly Program Board meetings; supporting the Program team in development of quarterly Capital Planning Committee meeting materials;
  • Maintaining and overseeing records management systems, files, and documentation to ensure accuracy, confidentiality, and compliance with organizational policies and retention requirements;
  • Supporting budget and operational tracking activities, including monitoring non-labour expenditures, accruals and administrative costs, and preparing basic analysis or summary reports;
  • Establishing, documenting, and refining administrative procedures, standards, and templates to promote consistency, efficiency, and effective coordination across the department;
  • Acting as a point of contact for escalated or non-routine administrative issues, resolving matters independently and coordinating with appropriate internal or external stakeholders;
  • Coordinating administrative support related to vendors, contracts, or service providers, including tracking documentation, timelines, and approvals as required;
  • Providing guidance and informal coaching to administrative team members on processes, tools, and best practices;

 

What you bring to the team

  • High School Diploma or equivalent
  • Post Secondary certificate or diploma in business administration, oice administration, or a related field considered an asset
  • 3–6 years of progressively responsible administrative or coordination experience, including experience providing confidential support to senior leaders or multiple managers
  • Experience in coordinating planning activities, tracking initiatives, and supporting project-based work
  • Experience supporting budget or financial tracking activities and preparing summary or analysis reports
  • Strong understanding of administrative policies, procedures, and records management practices
  • Preference given to candidates with experience working on major infrastructure projects or programs.

Administrative Coordinator, Terminal Construction

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
West Vancouver
  Engineering Full-time
  57,400  -  71,700
BC Ferries is undertaking a major, multi-year infrastructure program at the Horseshoe Bay and Langdale terminals to improve on-time performance, enhance the customer experience and...
Learn More
Feb 12th, 2026 at 12:43

Engine Room Assistant Full-time Job

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation

Engineering   West Vancouver
Job Details

We are seeking a self-starter and a positive team player who provides essential vessel safety and operational expertise.  

Reporting to the 1st Engineer, Engine Room Assistants are responsible for:  

 

  • Monitoring machinery including maintaining oil and water levels; checking temperatures and pressures of main and auxiliary engines, gear boxes, compressors and winches; ensuring operation of boilers; handling chemicals for testing; monitoring all pumps; relieving the watch; and doing rounds. Communicating in person and or by radio with ships’ officers and ticketing staff 
  • Performing general housekeeping including cleaning of all shipboard machinery, bilges and spaces; prepping and painting machinery and engine room spaces; removing garbage; and polishing brass fixtures 
  • Assisting the Engineers with maintenance work including oil and filter changes, engine adjustments, steering gear checks, and leg alignments; starting main engines and auxiliaries; taking lube and fuel oil samples; and assisting with major overhauls and refits 
  • Performing daily work routine including taking fuel soundings; pumping dirty oil tanks; assisting in receiving fuel on board; checking void spaces; and cleaning oil strainers 
  • Performing safety checks; ensuring emergency systems are in order; participating in emergency and safety drills; attending safety meetings; receiving stores; and repairing equipment defects in other departments 

 

What you bring to the team 

This position requires Marine Emergency duties training – STCW Basic Safety (MED A1 and MED B2) and Proficiency in Survival Craft (MED B1). You have an ability to prioritize and complete tasks in a safe and timely manner while monitoring and maintaining mechanical, electrical, and propulsion systems.   

A mechanical background including formal training and/or a Transport Canada Engine Room Rating certificate is considered an asset. Preference will be given to those with a 4th Class Motor Certificate.

Engine Room Assistant

British Columbia Ferry Services Inc. / BC Ferries (Victoria) Marine Transportation
West Vancouver
  Engineering Full-time
  35.27
We are seeking a self-starter and a positive team player who provides essential vessel safety and operational expertise.   Reporting to the 1st Engineer, Engine Room Assistants are...
Learn More
Feb 12th, 2026 at 12:36

ScotiaMcLeod Administrative Associate Full-time Job

Scotiabank

Administrative Jobs   West Vancouver
Job Details

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

 

BRIEF INTRODUCTION

 

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 

 

IS THIS ROLE RIGHT FOR YOU

In the role you will:

  • Ensure effective client administration by managing all administrative processes and escalations requiring investigation
  • Consistently demonstrate high levels of client service by:
    • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
    • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
  • Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
  • Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts 
  • Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 

DO YOU HAVE THE SKILLS

We would love to work with you if you have:

 

  • Experience in the securities industry
  • Willingness to become duly registered as an Investment Representative (IR) with CIRO
  • Excellent verbal and written communication
  • Strong organizational skills
  • Ability to take initiative, work independently and meet deadlines
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills

 

WHATS IN IT FOR YOU

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success.
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills

ScotiaMcLeod Administrative Associate

Scotiabank
West Vancouver
  Administrative Jobs Full-time
When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results...
Learn More
Jun 6th, 2025 at 14:29

Office administrator Full-time Job

Milani Immigration

Administrative Jobs   West Vancouver
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Private sector

Responsibilities

Tasks

  • Implement new administrative procedures
  • Review and evaluate new administrative procedures
  • Delegate work to office support staff
  • Establish work priorities and ensure procedures are followed and deadlines are met
  • Carry out administrative activities of establishment
  • Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
  • Co-ordinate and plan for office services such as accommodation, relocation, equipment, supplies, forms, disposal of assets, parking, maintenance and security services
  • Assist in the preparation of operating budget and maintain inventory and budgetary controls
  • Assemble data and prepare periodic and special reports, manuals and correspondence
  • Perform data entry
  • Train staff
  • Oversee and co-ordinate office administrative procedures
  • Resolve conflict situations
  • Commission systems and components
  • Monitor and evaluate
  • Oversee payroll administration
  • Plan and control budget and expenditures

Supervision

  • 3-4 people

Experience and specialization

Computer and technology knowledge

  • Social Media
  • Accounting software
  • Human resources software
  • MS Excel
  • MS Office
  • MS Outlook
  • MS PowerPoint
  • MS Word
  • Google Drive
  • LinkedIn

Additional information

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Large workload

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Ability to multitask
  • Time management
  • Adaptability
  • Integrity
  • Team player

 

636 Clyde Ave West VancouverBC V7T 1E1

How to apply

By email

 

[email protected]

Office administrator

Milani Immigration
West Vancouver
  Administrative Jobs Full-time
  34.85
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Dec 18th, 2024 at 16:11

Digital Marketing Specialist Full-time Job

Hamid Payombarnia Holdings LTD

Marketing & Communication   West Vancouver
Job Details

Requirements:

 

Languages: Candidates must have knowledge of the English Language.

Education: Candidates need standard educational qualification such as college, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates need an experience of 2-3 years
Area of Specialization: Audio/audio-visual, Interactive/new media
Own Tools/Equipment: Cellular phone, Computer

Physical Requirements:

  • The candidate should be able to pay attention to detail and work with tight deadlines
  • The candidate should be able to work under pressure

Other Requirements:

  • The candidate should be able to work with being focused on the client and have an excellent written communication skills
  • The candidate should be able to work with an initiative and work in an organized way

Responsibilities:

  • The candidate should be able to act as spokesperson for an organization also be able to assist in the preparation of brochures, reports, newsletters and other material
  • The candidate should be able to develop and organize workshops, meetings, ceremonies and other events for publicity, fundraising and information purposes also develop, implement and evaluate communication strategies and programs
  • The candidate should be able to gather, research and prepare communications material also prepare and/or deliver educational, publicity and information programs, materials and sessions

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By email:
[email protected]

Here is what you must include in your application:

  • Letter of recommendation
  • Highest level of education and name of institution where it was completed

Digital Marketing Specialist

Hamid Payombarnia Holdings LTD
West Vancouver
  Marketing & Communication Full-time
  26.75
Requirements:   Languages: Candidates must have knowledge of the English Language. Education: Candidates need standard educational qualification such as college, CEGEP or other non...
Learn More
Feb 29th, 2024 at 07:01

General construction labourer Full-time Job

Ayroop Millwork & Design Ltd

Construction Jobs   West Vancouver
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

    • The candidates should be capable of thriving in a fast-paced work environment, proficient in handling repetitive tasks, and prepared for physically demanding tasks, showcasing adaptability and resilience
    • The candidates should be able to handle heavy loads as part of their responsibilities, requiring physical strength and stamina
    • The candidates should demonstrate a high level of attention to detail, ensuring precision and accuracy in their work

Candidate Status:

      • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
      • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

      • The candidates should be able to load, unload, and transport construction materials, assisting in various tasks to support construction projects
      • The candidates should be able to erect and dismantle concrete forms, scaffolding, ramps, catwalks, shoring, and barricades, contributing to the structural elements of construction sites
      • The candidates should be able to mix, pour, and spread materials, supporting the preparation and application of construction materials
      • The candidates should be able to assist in aligning pipes during pipeline construction and drilling and blasting rock on construction sites, ensuring precise execution of construction activities
      • The candidates should be able to assist in framing houses, erecting walls, and building roofs, contributing to the structural framework of buildings
      • The candidates should be able to level earth to fine-grade specifications, participate in demolishing buildings, and clean up chemical spills and other contaminants, ensuring safe and organized construction sites
      • The candidates should be able to tend or feed machines or equipment used in construction, performing routine maintenance work and providing support to machinery operations
      • The candidates should be able to instruct apprentices, sharing knowledge and skills to facilitate their development in the construction field

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

General construction labourer

Ayroop Millwork & Design Ltd
West Vancouver
  Construction Jobs Full-time
  21
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates don’t ne...
Learn More
Jan 14th, 2024 at 08:36

General construction labourer Full-time Job

JFR Concrete Repair & Waterproofing Ltd.

Construction Jobs   North Vancouver
Job Details

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

2 years to less than 3 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Outdoors
  • At heights
  • Dangerous
  • Dusty

Work setting

  • Various locations

Responsibilities

Tasks

  • Load, unload and transport construction materials
  • Erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades
  • Help medical examiner in charge
  • Assist in aligning pipes during pipeline construction
  • Assist in drilling and blasting rock on construction sites
  • Assist in framing houses, erecting walls and building roofs
  • Level earth to fine grade specifications
  • Pave and rake asphalt
  • Clean and pile salvaged materials
  • Clean up chemical spills and other contaminants
  • Remove rubble and other debris at construction sites
  • Tend or feed machines or equipment used in construction
  • Direct traffic at or near construction sites

Experience and specialization

Construction specialization

  • Industrial, commercial and institutional

Additional information

Work conditions and physical capabilities

  • Physically demanding
  • Tight deadlines
  • Manual dexterity
  • Handling heavy loads

Weight handling

  • Up to 23 kg (50 lbs)

Personal suitability

  • Efficient interpersonal skills
  • Reliability
  • Team player

Benefits

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

  • Bonus

 

How to apply

By email

[email protected]

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?

General construction labourer

JFR Concrete Repair & Waterproofing Ltd.
North Vancouver - 9.13km
  Construction Jobs Full-time
  26.44
Overview Languages English Education No degree, certificate or diploma Experience 2 years to less than 3 years On site  Work must be completed at the physical location. There is no...
Learn More
Apr 24th, 2025 at 18:35

Customer Service Representative Part-time Job

BMO Canada

Customer Service   North Vancouver
Job Details

Application Deadline:

04/29/2025

Address:

1120 Marine Drive

Job Family Group:

Retail Banking Sales & Service

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

 

Pay Type:

Salaried

Customer Service Representative

BMO Canada
North Vancouver - 9.13km
  Customer Service Part-time
Application Deadline: 04/29/2025 Address: 1120 Marine Drive Job Family Group: Retail Banking Sales & Service     Delivers exceptional service to BMO customers and prospects. Id...
Learn More
Apr 18th, 2025 at 13:52

Administrative assistant - office Full-time Job

OPEN CONNECTION

Administrative Jobs   North Vancouver
Job Details

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Assist with staff consultation and grievance procedures
  • Open and distribute mail and other materials
  • Schedule and confirm appointments
  • Answer telephone and relay telephone calls and messages
  • Oversee the analysis of employee data and information
  • Answer electronic enquiries
  • Compile data, statistics and other information
  • Respond to employee questions and complaints
  • Order office supplies and maintain inventory
  • Greet people and direct them to contacts or service areas
  • Set up and maintain manual and computerized information filing systems
  • Type and proofread correspondence, forms and other documents
  • Perform data entry
  • Provide customer service
  • Maintain and manage digital database
  • Consult with clients after sale to provide ongoing support

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail
  • Repetitive tasks

Personal suitability

  • Ability to multitask
  • Organized
  • Reliability

 

How to apply

By email

 

[email protected]

Administrative assistant - office

OPEN CONNECTION
North Vancouver - 9.13km
  Administrative Jobs Full-time
  28.85
Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience 1 year to less than 2 y...
Learn More
Apr 10th, 2025 at 17:34

Administrative assistant Full-time Job

LEXI DEVELOPMENT GROUP INC.

Administrative Jobs   North Vancouver
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Supervise other workers
  • Record and prepare minutes of meetings, seminars and conferences
  • Determine and establish office procedures and routines
  • Schedule and confirm appointments
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Order office supplies and maintain inventory
  • Arrange travel, related itineraries and make reservations
  • Greet people and direct them to contacts or service areas
  • Set up and maintain manual and computerized information filing systems
  • Type and proofread correspondence, forms and other documents

Experience and specialization

Computer and technology knowledge

  • MS Excel
  • MS PowerPoint
  • MS Windows
  • MS Word
  • MS Office

Area of specialization

  • Correspondence
  • Reports and records
  • Financial statements
  • Invoices

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Repetitive tasks

Personal suitability

  • Ability to multitask
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Team player
  • Accurate
  • Reliability

 

How to apply

By email

 

[email protected]

Administrative assistant

LEXI DEVELOPMENT GROUP INC.
North Vancouver - 9.13km
  Administrative Jobs Full-time
  26.44
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Apr 8th, 2025 at 18:18

Food service supervisor Full-time Job

Tim Hortons

Tourism & Restaurants   North Vancouver
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Must have knowledge of the establishment's culinary genres
  • Establish work schedules

Additional information

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Team player

 

How to apply

By email

[email protected]

By mail

 

Unit 112 132 West EsplanadeNorth Vancouver, BCV7M 1A2

Food service supervisor

Tim Hortons
North Vancouver - 9.13km
  Tourism & Restaurants Full-time
  20
Overview Languages English Education Secondary (high) school graduation certificate Experience 7 months to less than 1 year On site  Work must be completed at the physical location...
Learn More
Mar 3rd, 2025 at 23:21

Customer Service Representative Part-time Job

BMO Canada

Customer Service   North Vancouver
Job Details

Application Deadline:

12/13/2024

Address:

1120 Marine Drive

 

Our Lower Capilano branch is seeking a part-time (18,75 hours) Customer Service Representative, available to support a flexible schedule (Monday through Saturday).  

 

Find your place within a team that will cheer you on as you learn, lead, and advance a career that has a real impact on our clients' lives.  

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
North Vancouver - 9.13km
  Customer Service Part-time
  33,850  -  44,000
Application Deadline: 12/13/2024 Address: 1120 Marine Drive   Our Lower Capilano branch is seeking a part-time (18,75 hours) Customer Service Representative, available to support a...
Learn More
Nov 22nd, 2024 at 13:05

Looking for a job?

Upload your Resume and easily apply to jobs from any device!
Add Your Resume