All jobs within 400 km around Westminster-Branson

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

195COMMERCIALBLVD

Employment Type

Regular

Weekly Hours

15

Skills

Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Empathy (Inactive), Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Facility Location- Sudbury  

Shift/Hours –  4x10hrs between Monday to Friday. 6am to 4:30pm

Pay - 30.40/hr

Facility Location- Sudbury  

Employee Type -  Part-Time  

Pay - $17.45/hr

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed

• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

Is this job right for you? Check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

1720 LASALLE BLVD:GREATER SUDBURY / GRAND SUDBURY

GREATER SUDBURY / GRAND SUDBURY

Canada

30

Part time

PERSONAL & COMMERCIAL BANKING

Regular – Trainee (Trainee)

Salaried

2025-03-05

2025-03-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

The Health and Safety Coordinator coordinates environmental, health, safety and security program processes and activities to assist the account team in maintaining compliance, mitigating and managing environmental, health, safety and security-related risks and improving related performance

KEY DUTIES & RESPONSIBILITIES

Program Coordination

• Acts as the first point-of-contact for environmental, health, safety and security inquiries and incidents
• Provides guidance to account team members on environmental, health, safety and security matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health, safety and security programs along with related processes, procedures and resources
• Coordinates environmental, health, safety and security activities including but not limited to health and safety committee meetings and activities, incident investigation and resolution, security clearances, equipment and systems registration, emergency response procedures and business continuity planning activities, training, return-to-work, annual management system re-registration, compliance audit
• Researches environmental, health, safety and security matters, provides findings and recommendations
• Maintains and assists with the creation of environmental, health and safety documentations including but not limited to plans, processes, procedures
• Creates and maintains documentations including but not limited to instruction sheets, check lists, forms, training materials
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations; health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to health, safety and environment requirements and identifying risks. Provides findings about risks and suggestions for improvement

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends. Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting

• Maintains all environmental, health, safety and security-related data including but not limited to incident data, criminal record checks, compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health, safety and security data
• Prepares and distributes various environmental, health, safety and security-related reports including but not limited to incident reports
• Other duties as assigned

KNOWLEDGE & SKILLS

• College degree completed
• Certification in one or more of the following – Certificate in Occupational Health & Safety, Certificate in Environmental Management through a Community College; or University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences
• 1 to 3 years of environmental, health , safety and security work experience

Understanding of environmental, health and safety regulatory requirements

• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem solving skills
• Ability to exercise good judgment

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:
Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security:

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute

The Health and Safety Coordinator coordinates environmental, health, safety and security program processes and activities to assist the account team in maintaining compliance, mitigating and managing environmental, health, safety and security-related risks and improving related performance

KEY DUTIES & RESPONSIBILITIES

Program Coordination

• Acts as the first point-of-contact for environmental, health, safety and security inquiries and incidents
• Provides guidance to account team members on environmental, health, safety and security matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health, safety and security programs along with related processes, procedures and resources
• Coordinates environmental, health, safety and security activities including but not limited to health and safety committee meetings and activities, incident investigation and resolution, security clearances, equipment and systems registration, emergency response procedures and business continuity planning activities, training, return-to-work, annual management system re-registration, compliance audit
• Researches environmental, health, safety and security matters, provides findings and recommendations
• Maintains and assists with the creation of environmental, health and safety documentations including but not limited to plans, processes, procedures
• Creates and maintains documentations including but not limited to instruction sheets, check lists, forms, training materials
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations; health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to health, safety and environment requirements and identifying risks. Provides findings about risks and suggestions for improvement

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends. Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting

• Maintains all environmental, health, safety and security-related data including but not limited to incident data, criminal record checks, compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health, safety and security data
• Prepares and distributes various environmental, health, safety and security-related reports including but not limited to incident reports
• Other duties as assigned

KNOWLEDGE & SKILLS

• College degree completed
• Certification in one or more of the following – Certificate in Occupational Health & Safety, Certificate in Environmental Management through a Community College; or University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences
• 1 to 3 years of environmental, health , safety and security work experience

Understanding of environmental, health and safety regulatory requirements

• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem solving skills
• Ability to exercise good judgment

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:
Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security:

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute

Overview

The Health and Safety Coordinator coordinates environmental, health, safety and security program processes and activities to assist the account team in maintaining compliance, mitigating and managing environmental, health, safety and security-related risks and improving related performance

KEY DUTIES & RESPONSIBILITIES

Program Coordination

• Acts as the first point-of-contact for environmental, health, safety and security inquiries and incidents
• Provides guidance to account team members on environmental, health, safety and security matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health, safety and security programs along with related processes, procedures and resources
• Coordinates environmental, health, safety and security activities including but not limited to health and safety committee meetings and activities, incident investigation and resolution, security clearances, equipment and systems registration, emergency response procedures and business continuity planning activities, training, return-to-work, annual management system re-registration, compliance audit
• Researches environmental, health, safety and security matters, provides findings and recommendations
• Maintains and assists with the creation of environmental, health and safety documentations including but not limited to plans, processes, procedures
• Creates and maintains documentations including but not limited to instruction sheets, check lists, forms, training materials
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations; health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to health, safety and environment requirements and identifying risks. Provides findings about risks and suggestions for improvement

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends. Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting

• Maintains all environmental, health, safety and security-related data including but not limited to incident data, criminal record checks, compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health, safety and security data
• Prepares and distributes various environmental, health, safety and security-related reports including but not limited to incident reports
• Other duties as assigned

KNOWLEDGE & SKILLS

• College degree completed
• Certification in one or more of the following – Certificate in Occupational Health & Safety, Certificate in Environmental Management through a Community College; or University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences
• 1 to 3 years of environmental, health , safety and security work experience

Understanding of environmental, health and safety regulatory requirements

• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem solving skills
• Ability to exercise good judgment

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:
Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security:

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute