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Customer Service Representative Full-time Job

BMO Canada

Customer Service   Newmarket
Job Details

Application Deadline:

12/19/2024

Address:

17600 Yonge Street

 

Language capabilities: Mandarin and Cantonese

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
Newmarket - 31.18km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 12/19/2024 Address: 17600 Yonge Street   Language capabilities: Mandarin and Cantonese     Delivers exceptional service to BMO customers and prospects. Identi...
Learn More
Dec 6th, 2024 at 14:21

Customer service representative supervisor Full-time Job

KORSMET INC.

Customer Service   Newmarket
Job Details

Overview

Languages

English

Education

  • College/CEGEP

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Authorize routine deposits and withdrawals
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Identify workers’ training needs
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Train staff/workers in job duties, safety procedures and company policies
  • Co-ordinate, assign and review work
  • Requisition materials and supplies
  • Ensure smooth operation of computer equipment and machinery
  • Arrange for maintenance and repair work

Supervision

  • 1 to 2 people

Additional information

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Reliability
  • Team player

 

How to apply

By email

 

[email protected]

Customer service representative supervisor

KORSMET INC.
Newmarket - 31.18km
  Customer Service Full-time
  32  -  34
Overview Languages English Education College/CEGEP Experience 7 months to less than 1 year On site  Work must be completed at the physical location. There is no option to work remo...
Learn More
Oct 10th, 2024 at 15:38

Engineer, Test Development Full-time Job

Celestica International Inc.

IT & Telecoms   Newmarket
Job Details

The Engineer, Test Development designs, develops and implements automatic test equipment and test programs for product testing and design verification which ensure robust and high quality assembled products in manufacturing.


The Engineer, Test Development may specialize in many areas but are generally categorized into Structural (verification of an assembly process by testing each of its smaller elements and their interconnects) and Functional (verification that a design will perform its main purpose).   

Detailed Description

Performs tasks such as, but not limited to, the following:

  • Work independently to develop technical solutions without assistance in a limited number of technical fields supporting common segments/technologies. May also solve complex problems in cooperation with a team of other engineers.
  • Attend and interact in technical customer meetings.
  • Provide high level test hardware and software solution architecture
  • Review equipment data sheets and select appropriate equipment based on requirements
  • Support creation of structural or functional test strategy and test plan to meet project goals and requirements
  • Support creation of technical proposals with costed BOM and hours estimates
  • Ability to research and comprehend relevant product technologies and skills associated with product technologies
  • Develop production test strategies based on product design specification
  • Design and develop test solutions including hardware & software elements and then system integration, qualification, and installation to meet product, quality and test requirements outlined in the test plan.
  • Debug of tester issues using design of experiments, tools, and failure analysis methodologies
  • Execute all validation/qualification requirements by applying statistical and common industry methods
  • Stabilization of Test Solutions for manufacturing working to optimize with process teams focussing on cycle time and yield.
  • Test developers may also work with product design teams with feedback from product testability, test coverage, diagnosability, reparability, firmware/diagnostics and user experience.
  • Keep up to date with relevant industry knowledge and regulations

Knowledge/Skills/Competencies

Refer to technical skills below

  • Engineering Foundation Competencies
  • Knowledge and understanding of the design process for systems and printed circuit boards
  • Knowledge and understanding of systems and printed circuit board manufacturing processes and equipment
  • Knowledge of industry and quality standards
  • Ability to evaluate, diagnose and troubleshoot problems
  • Knowledge of materials and components used in the construction of systems and printed circuit boards and subassemblies
  • Knowledge of industry and quality standards for incoming materials
  • Ability to evaluate materials, gather and analyze data and determine root cause of problems
  • Knowledge of testing software, processes and methodologies and failure analysis
  • Knowledge of IT platforms, database design and programming languages appropriate to area
  • Minimum 1-2 years of software development experience on Linux OS (Ubuntu, CentOS, Redhat) with minimum one language (Python preferred)
  • Minimum 3-5 years of engineering development and manufacturing operations support (preferred, not mandatory)
  • Strong operations background (electronics manufacturing experience preferred, not mandatory)
  • Software design, development, debug and release
  • Some Hardware development, integration and qualification (preferred, not mandatory)
  • Project leadership and managing multiple projects
  • Good organization skills
  • Ability to effectively communicate with a variety of internal and external customers
  • Instrumentation automation, driver development (preferred, not mandatory)
  • Development in Aerospace & Defense and/or Healthcare industry would be an asset (not mandatory)
  • Development in Hyperscale, Cloud Connectivity and/or DataCenter industry would be an asset (not mandatory)
  • Some development experience with National Instruments LabView would be an asset (not mandatory)
  • Some National Instruments TestStand experience would be an asset (not mandatory)
  • Some board design and layout experience would be an asset (not mandatory)
  • Some OpenCV, Javascript, HTML, XML, TCL, Bash Scripting, MS Visual Studio .NET (C#, VB, ASP), SQL, GIT (preferred)

Physical Demands

  • Duties of this position are performed in a normal office environment.
  • Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. 
  • Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
  • Occasional travel may be required.

Typical Experience

  • 1 to 3 years of related experience; experience in similar job roles

Typical Education

  • Bachelor of Applied Science or Engineering in Computer, Electrical, Software, or Computer Science

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Engineer, Test Development

Celestica International Inc.
Newmarket - 31.18km
  IT & Telecoms Full-time
The Engineer, Test Development designs, develops and implements automatic test equipment and test programs for product testing and design verification which ensure robust and high...
Learn More
Sep 3rd, 2024 at 13:41

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Newmarket
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Newmarket - 31.18km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Aug 26th, 2024 at 14:40

Engineer, Test Development Full-time Job

Celestica International Inc.

Engineering   Newmarket
Job Details

Summary

The Engineer, Test Development designs, develops and implements automatic test equipment and test programs for product testing and design verification which ensure robust and high quality assembled products in manufacturing.


The Engineer, Test Development may specialize in many areas but are generally categorized into Structural (verification of an assembly process by testing each of its smaller elements and their interconnects) and Functional (verification that a design will perform its main purpose).   

Detailed Description

Performs tasks such as, but not limited to, the following:

  • Work independently to develop technical solutions without assistance in a limited number of technical fields supporting common segments/technologies. May also solve complex problems in cooperation with a team of other engineers.
  • Attend and interact in technical customer meetings.
  • Provide high level test hardware and software solution architecture
  • Review equipment data sheets and select appropriate equipment based on requirements
  • Support creation of structural or functional test strategy and test plan to meet project goals and requirements
  • Support creation of technical proposals with costed BOM and hours estimates
  • Ability to research and comprehend relevant product technologies and skills associated with product technologies
  • Develop production test strategies based on product design specification
  • Design and develop test solutions including hardware & software elements and then system integration, qualification, and installation to meet product, quality and test requirements outlined in the test plan.
  • Debug of tester issues using design of experiments, tools, and failure analysis methodologies
  • Execute all validation/qualification requirements by applying statistical and common industry methods
  • Stabilization of Test Solutions for manufacturing working to optimize with process teams focussing on cycle time and yield.
  • Test developers may also work with product design teams with feedback from product testability, test coverage, diagnosability, reparability, firmware/diagnostics and user experience.
  • Keep up to date with relevant industry knowledge and regulations

Knowledge/Skills/Competencies

Refer to technical skills below

  • Engineering Foundation Competencies
  • Knowledge and understanding of the design process for systems and printed circuit boards
  • Knowledge and understanding of systems and printed circuit board manufacturing processes and equipment
  • Knowledge of industry and quality standards
  • Ability to evaluate, diagnose and troubleshoot problems
  • Knowledge of materials and components used in the construction of systems and printed circuit boards and subassemblies
  • Knowledge of industry and quality standards for incoming materials
  • Ability to evaluate materials, gather and analyze data and determine root cause of problems
  • Knowledge of testing software, processes and methodologies and failure analysis
  • Knowledge of IT platforms, database design and programming languages appropriate to area
  • Minimum 1-2 years of software development experience on Linux OS (Ubuntu, CentOS, Redhat) with minimum one language (Python preferred)
  • Minimum 3-5 years of engineering development and manufacturing operations support (preferred, not mandatory)
  • Strong operations background (electronics manufacturing experience preferred, not mandatory)
  • Software design, development, debug and release
  • Some Hardware development, integration and qualification (preferred, not mandatory)
  • Project leadership and managing multiple projects
  • Good organization skills
  • Ability to effectively communicate with a variety of internal and external customers
  • Instrumentation automation, driver development (preferred, not mandatory)
  • Development in Aerospace & Defense and/or Healthcare industry would be an asset (not mandatory)
  • Development in Hyperscale, Cloud Connectivity and/or DataCenter industry would be an asset (not mandatory)
  • Some development experience with National Instruments LabView would be an asset (not mandatory)
  • Some National Instruments TestStand experience would be an asset (not mandatory)
  • Some board design and layout experience would be an asset (not mandatory)
  • Some OpenCV, Javascript, HTML, XML, TCL, Bash Scripting, MS Visual Studio .NET (C#, VB, ASP), SQL, GIT (preferred)

Physical Demands

  • Duties of this position are performed in a normal office environment.
  • Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. 
  • Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
  • Occasional travel may be required.

Typical Experience

  • 1 to 3 years of related experience; experience in similar job roles

Typical Education

  • Bachelor of Applied Science or Engineering in Computer, Electrical, Software, or Computer Science

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Engineer, Test Development

Celestica International Inc.
Newmarket - 31.18km
  Engineering Full-time
Summary The Engineer, Test Development designs, develops and implements automatic test equipment and test programs for product testing and design verification which ensure robust a...
Learn More
May 9th, 2024 at 09:21

Forklift truck operator Full-time Job

RV Metalware Inc.

Transportation & Logistics   Newmarket
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 3 to less than 5 years’

 

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Forklift truck operator

RV Metalware Inc.
Newmarket - 31.18km
  Transportation & Logistics Full-time
  18  -  25
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Apr 13th, 2024 at 03:07

Customer Service Representative Full-time Job

Scotiabank

Customer Service   Newmarket
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Service Representative

Scotiabank
Newmarket - 31.18km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Apr 3rd, 2024 at 13:21

Detailer (2 month contract) Contract Job

Zanchin Automotive Group

General Category   Newmarket
Job Details

Mercedes-Benz Newmarket, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributions, and rewards performance and accomplishment, is looking for an experienced and enthusiastic VEHICLE DETAILER to join the Team. 

Join now to be part of a company that has been supporting the community for 50 years, and where careers are made and fostered with enthusiasm, integrity, and respect.  Now is the time to be part of a Team that encourages progressive and entrepreneurial styles, and drives performance through winning attitudes.

Contract Lenght: 2 months

 

What’s in it for you…

  • Competitive and generous compensation package
  • Company-provided tools and equipment
  • Ongoing development and training, including product and industry knowledge, from experienced leaders and experts
  • Opportunity for career advancement within the group
  • Employee preferred pricing for vehicles, travel, gym memberships, cell phones/plans, and so much more

 

About the opportunity…

As an integral part of the “we can do that” operation, this position is responsible to:

  • wash the exteriro of vehicles using soap, water, cloth and brushes; dry vehicle to remove streaks and spots
  • apply special-purpose cleaners to remove foreign materials
  • vacuum and clean the interior of vehicles
  • shampoo vehicle interior carpeting and upholstery
  • clean debris and dirt from the interior of the vehicle, door frames, and instrument panels
  • clean dirt and grease from the exterior of the vehicle, including mirrors and glass
  • remove dirt and grease from the engine and other components/parts under the vehicle hood
  • clean and polish wheel rims

 

About you…

Ideal candidates will have a strong background and proven experience in vehicle detailing, including:

  • 1 to 3 years of previous automotive vehicle detailing experience
  • Secondary School diploma, or equivalent experience
  • ability to operate manual and automatic transmission vehicles
  • valid Driver's License and clean Drivers Abstract
  • ability to adapt to a changing environment and meet deadlines
  • ability to communicate professionally (verbally and written)
  • strong attention to detail, organized and strategic
  • ability to maintain professionalism
  • ability to work independently and with minimal supervision
  • self-motivated and driven with a passion for excellence in execution
  • a desire to work in a high energy, fast-paced environment
  • a proven commitment to quality of work

 

Why choose Zanchin Automotive Group?

Your career ambitions will be achieved -- we offer career development and advancement.

You will be part a winning team -- we are a leader in the industry driven by 50 years of people-centric business modelling.

Your voice will be heard and ideas celebrated -- we have an entrepreneurial and strategic attitude, that welcomes and supports individual ideas and strategies.

You will enjoy a competitive pay plan -- we offer many employment perquisites.

 

You’ll be part of a culture at the fore-front of transparency, communication and engagement – we are a Team, and work together to achieve and thrive.

Detailer (2 month contract)

Zanchin Automotive Group
Newmarket - 31.18km
  General Category Contract
Mercedes-Benz Newmarket, part of Zanchin Automotive Group, a privately-owned network of 35+ successful dealerships that welcomes talent and enthusiasm, values people and contributi...
Learn More
Mar 25th, 2024 at 13:31

Landscape labourer (LMIA APPROVED) Full-time Job

Bloom Field Farm

General Category   Newmarket
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Equipment and machinery experience Chain saw, Roto-tiller, Small engine equipment, Sod cutter, Tractor, Tractor mower, Weed trimmer/edger
Own tools/equipment: Safety equipment/gear, Steel-toed safety boots, Hard hat, Safety glasses/goggles, Safety vest, Gloves, Ear plugs, Mask

Physical Requirements:

  • The candidates should be able to work under pressure in a fast-paced environment, be physically demanding, and a repetitive tasker
  • The candidates should be able to work in tight deadlines with attention to detail
  • The candidates should be able to sit, stand, walk, bend, crouch, and kneel for extended periods
  • The candidates should be able to handle heavy loads
  • The candidates should be able to do manual dexterity
  • The candidates should be able to handle Hand-eye co-ordination, and be able to distinguish between colours
  • The candidates should be able to work in outdoors, wet/damp, noisy, dusty, odours, and hot areas

Other Requirements:

  • The candidates should be client focus, dependable, flexible, organized, reliable, should have efficient interpersonal skills, and be able to work as a team player

Responsibilities:

  • The candidates should be able to assist with landscape constructions, weed, prune and trim trees and plants
  • The candidates should be able to cut grass, rake and collect refuse, remove litter and garbage
  • The candidates should be able to cart and spread topsoil and other materials, lay sod or seed
  • The candidates should be able to plant bulbs, flowers, shrubs and trees, water and tend to plants, lawns and/or gardens
  • The candidates should be able to operate and maintain landscape maintenance equipment

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume and cover letter) through below mentioned details.

By email
[email protected]

By mail
3745 Hwy 2
Newcastle, ON
L1B 1L9

In person
3745 Hwy 2
Newcastle, ON
L1B 1L9
Between 09:00 AM and 05:00 PM

Be prepared for the screening questions. Include answer the following questions while applying:

    • Are you available for shift or on-call work?
    • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?

Landscape labourer (LMIA APPROVED)

Bloom Field Farm
Newmarket - 31.18km
  General Category Full-time
  18.50
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates don’t ne...
Learn More
Feb 9th, 2024 at 13:01

Customer Service Representative Full-time Job

BMO CANADA

Customer Service   Newmarket
Job Details

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Application Deadline:

02/28/2024

 

 

Address:

1111 Davis Drive

 

 

Job Family Group:

Retail Banking Sales & Service

Customer Service Representative

BMO CANADA
Newmarket - 31.18km
  Customer Service Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests...
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Feb 5th, 2024 at 14:38

Cleaner Full-time Job

BGIS

Hospitality   Pickering
Job Details

Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

  • Clean floors by sweeping, scrubbing, or vacuuming
  • Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions) 
  • Strip and finish hard surface floors manually or with power equipment when required 
  • Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
  • Transport garbage from drop points to garbage bins or compactor 
  • Transport maintenance machinery, where necessary, between floors and job sites 
  • Cleans and stores equipment and machinery used
  • Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
  • Cleans washroom floors including stripping and finishing 
  • Cleans stairwells and elevator cabs where ladders are required 
  • Loads and unloads supplies and replenishes cleaning solutions
  • Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
  • Other duties that management may assign 
  • Strip, seal, finish, and polish floors
  • Strip and finish hard surface floors manually or with power equipment when required 
  • Steam clean or shampoo carpets 
  • Notify managers concerning the need for major repairs or additions to building operating systems
  • Mix water and detergents in containers to prepare cleaning solutions, according to specifications
  • Strip, seal, finish, and polish floors
  • Steam clean or shampoo carpets
  • Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

  • Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
  • Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
  •  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
  • Ability to lift, push and pull heavy items as well as climb ladders.
  • Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
  • Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
  • Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

  • Must meet security clearance requirements, where applicable
  • Must have a valid Class G license (may be required)

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The employee must occasionally lift and/or move up to 25 pounds.

Cleaner

BGIS
Pickering - 32.29km
  Hospitality Full-time
Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, h...
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Nov 18th, 2024 at 17:27

Food service supervisor Full-time Job

SUBWAY

Tourism & Restaurants   Pickering
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Restaurant

Responsibilities

Tasks

  • Requisition food and kitchen supplies
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Supervise and check assembly of trays
  • Establish work schedules

Supervision

  • 3-4 people
  • Food service counter attendants and food preparers

Additional information

Work conditions and physical capabilities

  • Work under pressure
  • Standing for extended periods

 

How to apply

1

By email

[email protected]

In person

 

981 Brock Road suite 3 & 4Pickering, ONL1W 4A7Between 03:30 p.m. and 04:00 a.m.

Food service supervisor

SUBWAY
Pickering - 32.29km
  Tourism & Restaurants Full-time
  18
Overview Languages English Education Secondary (high) school graduation certificate Experience 7 months to less than 1 year On site  Work must be completed at the physical location...
Learn More
Nov 18th, 2024 at 15:17

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