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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

You will discover

Here's what eligible associates will benefit from:

• Unique culture promoting inclusion
• Specific training and workplace resources to increase your skills
• Discounts on merchandise at all TJX Canada stores for you and your eligible family members
• Employee and Family Assistance Program

What you will do 

A very varied job awaits you, we can assure you of that. You will contribute to different areas of the store, such as merchandise processing, warehouse and customer service. Here are some of the key responsibilities of this position:

• Practice operating rules to provide excellent customer service. Communicate updates and changes clearly, and train associates on policies and procedures associated with each service area.
• Know how to plan, prioritize tasks and provide direction to associates in collaboration with the management team.
• Train and develop associates on merchandise presentation as well as how to provide excellent customer service, encouraging an environment of collaboration and continuous improvement.
• Play a key role in improving the shopping experience by coordinating and organizing the flow of merchandise, to ensure an attractive sales floor that meets presentation standards.
• Create inspiring displays in main areas, implement the store's fashion, brand and quality strategy using dynamic feature changes to drive sales and influence trends.
• To see this role a little closer, click [ HERE ]

What you will need

• To start a career with us, you must have the following skills:
• A minimum of 1-2 years of relevant experience, preferably in retail or service industry.
• A high school diploma or equivalent work experience.
• Skills for problem solving, verbal and written communication, as well as active listening.
• Excellent customer service skills with the ability to identify expressed and unexpressed requests and needs of customers and associates.
• An ability to create and maintain a warehouse.

Hourly salary range: $17.75 - $22.19*

The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact for every customer that comes in. This is a great opportunity for someone looking to advance their career in sales.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• As the first point of contact, you will be required to provide product information to customers quickly and professionally.
• Respond to customers in a timely manner in person, by phone or by email.
• Prepare quotes for small, urgent work orders.
• Conduct necessary product research in catalogs and online.
• Verify that all items are available to the customer as per order and schedule.
• Take responsibility for establishing good relationships with customers and associates.
• Take the initiative to replenish the area near the counter as needed.
• Offer assistance in the warehouse if needed.

What you will bring:

• Prior technical experience in sales or customer service in the wholesale or distribution industry required
• Knowledge of the local market in the plumbing and HVAC/R products sector, an asset
• General computer skills required, including Microsoft Office; experience with AS400 system an asset
• Must possess exceptional customer service and professional communication skills

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity arises that matches your skills and abilities.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact for every customer that comes in. This is a great opportunity for someone looking to advance their career in sales.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• As the first point of contact, you will be required to provide product information to customers quickly and professionally.
• Respond to customers in a timely manner in person, by phone or email.
• Prepare quotes for small, urgent work orders.
• Conduct necessary product research in catalogs and online.
• Verify that all items are available to the customer as per order and schedule.
• Take responsibility for establishing good relationships with customers and associates.
• Take the initiative to replenish the area near the counter as needed.
• Offer assistance in the warehouse if needed.

What you will bring:

• Prior technical experience in sales or customer service in the wholesale or distribution industry required
• Knowledge of the local market in the plumbing and HVAC/R products sector, an asset
• General computer skills required, including Microsoft Office; experience with AS400 system an asset
• Must possess exceptional customer service and professional communication skills

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.

Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

• Location: 2000 Chemin Saint François, DORVAL, QC H9P 1K2, Canada

Air Canada is presently looking for a dynamic individual to fill a permanent full-time position as of a Facility Maintenance Mechanic at Montreal Dorval.

Description: 

• Perform preventative maintenance & servicing to Building related mechanical equipment.
• Investigate and troubleshoot faulty Hangar Doors, Overhead doors, fire doors, etc.
• Ability to install, maintain, repair, dismantle, and reassemble machinery.
• Ability to use welding equipment, hand, and power tools as necessary.
• Perform minor repairs including replacement of gearboxes, sprockets, chains, door
  panels
• Perform visual inspections of buildings to maintain Building Code standards.
• Ability to do repair and maintenance on HVAC unit.
• Ensure all work is completed in a safe manner and complies with applicable industry
  standards.
• Performing other facility related duties as requested.
• Team oriented individual with demonstrated ability to work unsupervised and self
  directed.
• Able to work under pressure.
• Able to work shifts, including weekends & participate in on-call rotation.

Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

• Must posses valid Driver’s licence with clean abstract
• Must posses an Interprovincial Journeyman Millwright license or Red Seal
• Must posses a Tag1 Gas license, Halocarbure Gas license and Refrigeration license CCQ. 
• Minimum 3 years field experience.
• Knowledge of building mechanics, Hangar door systems, control systems, BMS system (Trane/Siemens), Mechanical system operation, MIG welding, CMMS
• Candidate must have excellent written and oral communication skills and be detailed oriented.
• Basic computer knowledge (Word, Excel, e-mail and internet).
• Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations depending on the work location. Please refer to TransportCanada site for more details.
• 5th Class Power Engineer ticket required as part of the probation

Linguistic Requirements:

Based on equal qualifications, preference will be given to bilingual candidates.

The Maintenance Technician III supports the FedEx industrial maintenance of material handling to complete preventative and predictive maintenance and repair of material handling systems. Will utilize prescribed processes as they relate to mechanical power transmission, electrical, PLC/controls, welding/fabrication and other industrial maintenance related systems. May troubleshoot component and systems issues.

• Location: 2000 Chemin Saint François, DORVAL, QC H9P 1K2, Canada

ESSENTIAL FUNCTIONS

• Under minimal supervision, provides preventative and predictive maintenance, troubleshooting and repair of material handling systems through demonstrated proficiency in mechanical power transmission and electrical with working knowledge of PLC/controls and welding/fabrication
• Adheres to all applicable safety standards and promotes a safe work environment by attending safety meetings and required trainings and addressing all safety concerns
• Will interpret electrical or mechanical schematics, manufacturer’s manuals and engineering specifications to troubleshoot, diagnose and repair system faults and failures or determine escalation
• Responds to sort calls to diagnose problems and make repairs
• Ability to utilize the Enterprise Asset Management (EAM) software to enter and retrieve prescribed data
• Complex skills required in diagnosing and troubleshooting mechanical, electrical and/or PLC/controls failures
• May rely on higher level Technicians in complex control systems issues
• May begin to read PLC and have the ability to burn EEPROMs
• May begin to assist lower level technicians
• May begin to develop scopes of work and project plans for small scale projects to be executed at a local level
• May be required to work a flexible schedule including all days and shifts as the business need dictates.
• Performs other duties as assigned

Examples of what you can expect to learn in the Tech III level (does not include all areas/responsibilities).

Mechanical

• Understand power transmission concepts, such as gear ratios, service factor, horsepower and frame size to repair/replace a failed gearbox and/or motor when the correct replacement parts are not available
• Understand mechanical design concepts to be able to replace failed pulleys and bearings with replacements that don’t match design without impacting performance of a conveyor (speed, torque, etc.)
• Can read, interpret and create or modify mechanical drawings

Electrical

• Use a digital multimeter to resistance test de-energized circuits.
• Troubleshoot and diagnose both the power and the control branch of motor controls circuits.
• Read, interpret and create or modify electrical drawings/schematics

PLC/Controls

• Go online with PLC processors to aid in troubleshooting
• Burn EEPROMs
• Understand PLC networks, such as ControlNet, DeviceNet, etc.

Welding or Fabrication

• MIG, stick and TIG weld in all positions.
• Understand difference between structural and non-structural welds and when to apply them
• Repair broken components where factors such as position or load may impact the repair, such as motor mounting plates or conveyor legs.
• Use vertical mill/drill and other machining tools

MINIMUM EDUCATION

• High School Diploma or GED required
• Certificates in Industrial Maintenance/Mechatronics, electrical or mechanical trade or related area and an associate degree in a related area preferred.

MINIMUM EXPERIENCE

• Four (4) years experience in Industrial Maintenance with proficiency in knowledge and demonstrated skills in mechanical power transmission, electrical and working knowledge of PLC/Controls and welding/fabrication skills through job experience, related military experience and/or related education required.
• Multiple certificates and degrees may be assessed by manager and HR to determine relevancy to minimum qualifications and experience

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to follow procedures as directed by work orders or high-level technicians/management
• Ability to interpret electrical or mechanical schematics, manufacturer’s manuals and engineering specifications to troubleshoot, diagnose and repair system faults and failures or determine escalation
• Ability to utilize the Enterprise Asset Management (EAM) software to enter and retrieve prescribed data
• Ability to solve mechanical or electrical problems, which may include understanding of engineering formulas
• Ability to diagnose mechanical power transmission, electrical or PLC/controls issues by troubleshooting at multiple component and system level
• Effective verbal and written communication within own department to peers, managers, and outside vendors to convey technical data and needs
• Need to collaborate successfully with department, operations, vendors and support teams that failures or projects may require
• Software skills, including Microsoft Office suite and other web-based applications

• Possess time management and organizational skills

JOB CONDITIONS

• Will need to use hand tools and possibly power tools
• May be working in hot or cold temperatures
• May need to stand, walk, bend, stoop and squat

Preferred Qualifications:Must be bilingual. Must be available from Monday to Friday from 8:00 AM to 4:30 PM and on call. 3 months term. Full -time temporary position. Must be available weekends during peak periods.

Additional Details:Maintenance Technician III (63,648 up to 79,612)

Firefighter at Bombardier|Dorval Permanent 5 days in the evening - $24.09/H

SECURITAS  is currently recruiting firefighters looking to work  in the aeronautics sector,  one of the most prestigious contracts in Quebec. Under the supervision of a team leader, the firefighter will ensure the safety of the premises. You are looking for a new challenge and you have ambition, so you are the ideal candidate.

Permanent full-time evening position 3pm -11pm. Possibility of working overtime.

• 5 Day Evening from 15HR-23HR

Job Requirements:

• Own a vehicle
• Valid Security Officer Permit (BSP)
• Valid first aid certificate (CPR)
• Secondary school diploma (DES)
• Customer service skills 
• Bilingualism French and English (Required)
• Valid driver's license and a good record
• Be eligible to obtain the Transport Canada CZIR red card and the DA/R permit to drive on a Tarmac
• Proactive, team spirit and professional 
• DEP in fire safety intervention (Firefighter level 1 and 2) and up-to-date first responder training

Main tasks to be accomplished:

• Maintaining order, reporting anomalies or incidents 
• Conduct periodic building rounds and parking lot/tarmac patrols
• Monitor camera systems 
• Do access control
• Ensure the protection of evidence and/or locations during an incident
• Intervene in all situations presenting a health, safety and environmental issue (for example: medical emergencies, chemical spills, power failures, fires, etc.)
• Use existing communication systems and be computer literate
• Write incident reports, daily reports, daily forms
• Perform any other related tasks assigned by a superior

Securitas Canada is committed to employment equity. We encourage applications from all four designated groups – women, Aboriginal communities, visible minorities and persons with disabilities.

#AF-QUEB

Air Canada is presently looking for a dynamic individual to fill a permanent full-time position as of a Facility Maintenance Mechanic at Montreal Dorval.

Description: 

• Perform preventative maintenance & servicing to Building related mechanical equipment.
• Investigate and troubleshoot faulty Hangar Doors, Overhead doors, fire doors, etc.
• Ability to install, maintain, repair, dismantle, and reassemble machinery.
• Ability to use welding equipment, hand, and power tools as necessary.
• Perform minor repairs including replacement of gearboxes, sprockets, chains, door
  panels
• Perform visual inspections of buildings to maintain Building Code standards.
• Ability to do repair and maintenance on HVAC unit.
• Ensure all work is completed in a safe manner and complies with applicable industry
  standards.
• Performing other facility related duties as requested.
• Team oriented individual with demonstrated ability to work unsupervised and self
  directed.
• Able to work under pressure.
• Able to work shifts, including weekends & participate in on-call rotation.

Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

• Must posses valid Driver’s licence with clean abstract
• Must posses an Interprovincial Journeyman Millwright license or Red Seal
• Must posses a Tag1 Gas license, Halocarbure Gas license and Refrigeration license CCQ. 
• Minimum 3 years field experience.
• Knowledge of building mechanics, Hangar door systems, control systems, BMS system (Trane/Siemens), Mechanical system operation, MIG welding, CMMS
• Candidate must have excellent written and oral communication skills and be detailed oriented.
• Basic computer knowledge (Word, Excel, e-mail and internet).
• Employees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test and are expected to be free of any intoxicating substances.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations depending on the work location. Please refer to TransportCanada site for more details.
• 5th Class Power Engineer ticket required as part of the probation

Linguistic Requirements:

Based on equal qualifications, preference will be given to bilingual candidates.

This is a temporary, full-time position for 4-6 months.

Basic function:

• Perform operational and/or administrative duties of a complex nature requiring initiative and judgment.  

Tasks/ Responsibilities:

• Sort and merge documents, reports, etc.
• Edit and proofread
• Work under pressure
• Flexible
• Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.
• Receive, index and revise manuals or data
• Prepare correspondence
• Receive and direct all incoming calls
• Provide assistance for outgoing calls, e.g. directory assistance, calling card
• Refer external customers to appropriate areas, e.g. departments, employees
• Assist other employees in the department
• Liaise with internal/external customers
• Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing
• Work with minimal or no supervision
• Design, compose, format and produce correspondence, reports and documents using a variety of software applications
• Prepare third party billings
• Handle cash/cheques and related documentation
• Verify and process invoices, claims and/or expenses
• Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.
• Build, update and maintain schedules and staff rosters
• Organize and prioritize workload to meet deadlines
• Comply with Government Regulations, Company Policies, Collective Agreement and procedures
• Administer Collective Agreements
• Control distribution and maintain Company and technical publications
• Maintain a high level of accuracy
• Operate specific department/Company software programs
• Develop and maintain schedules
• Maintain confidentiality at all times
• Maintain and develop accurate maintenance and/or technical records
• Audit records
• Monitor equalization of overtime
• May be required to perform other related duties which do not affect the nature of the job

In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator Level. 

Your benefits

• As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
  Air Canada staff love to travel, and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

Education:

• High School graduation

Skills / Knowledge:

• Good interpersonal skills
• Good communication skills, both written and verbal
• Intermediate knowledge of Microsoft Office applications
• Proficiency in spelling, punctuation and grammar
• Knowledge of aircraft terminology
• Aptitude for math
• Aptitude for accuracy and detail

Experience:

• Minimum 2 years experience

Specific requirements:

• Some positions may require lifting and climbing
• Some positions require licenses, e.g. Driver’s, MOT, AVOP etc.
• Some positions may require shift work and/or work staggered starting and stopping times 
• Some positions may be exposed to weather conditions
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.

Linguistic Requirements

Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience. 

• Location: 2000 Chemin Saint François, DORVAL, QC H9P 1K2, Canada

Minimum Education

• High school diploma or GED required; Bachelor’s degree in Safety, Health and Environmental Science, or related field preferred.

Minimum Experience

• Six (6) months experience required in instructor-led training, field operations or related area. Experience working in a Safety focused leadership role preferred.

Knowledge Skills and Abilities

• ASSP, NSC, OSHA Training Institute, or Accredited College Certification preferred.
• Software skills, including use of Microsoft Office software and web-based applications.
• Ability to inspire a shared vision and empower and motivate a team.
• Ability to build effective relationships built on trust, respect and collaboration.
• Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
• Ability to develop effective methods for data analysis and interpret results.Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs.
• Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions.
• Knowledge of concepts, practices, policies and procedures related to FedEx Operations preferred

Job Conditions

Preferred Qualifications:Must be bilingual. Must be available Sunday – 2:00PM to 10:30PM Monday to Thursday – 10:30AM to 7:00PM Must be available for weekends and during peak periods .