1217 Jobs Found
DATA ENTRY CLERK Full-time Job
Administrative Jobs BlainvilleJob Details
Job Summary
This position performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sources, handling small scale projects, and analysis using various software packages. This position may direct the work of others and provide instruction and guidance to lesser experienced employees. This position performs general office duties including word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings and other duties as assigned. This position may deal with confidential material on a regular basis.
Responsibilities:
Executes a comprehensive examination of various documents including commercial invoices, international bills of lading, and shipping documents to ensure completeness and accuracy.
Researches and corrects errors resulting from incorrect pre-advise information.
Compiles and saves shipping documents (paper or electronic) to comply with government regulations.
Prepares complex reports/presentations.
Performs analysis using various software packages and databases (e.g. MS Access).
Provides advanced office support knowledge and skills.
Prepares and/or coordinates information for internal and external contacts.
Qualifications:
High School Diploma, GED, or International equivalent
2+ years' office warehouse support experience - Preferred
Strong analytical, oral/written communication, problem solving, basic research, attention to detail and time management skills
Proficiency in Microsoft Office (Word, Excel, Access, and Outlook)
Accurate and rapid data entry
Hours:
3:00am to 9:30am
Requires flexibility with work hours depending on the day.
DATA ENTRY CLERK
UPS
Blainville - 23.49kmAdministrative Jobs Full-time
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DELIVERY DRIVER Full-time Job
Transportation & Logistics BlainvilleJob Details
UPS is looking for individuals who enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS. Package Delivery Drivers must have excellent customer contact and driving skills.
Qualified applicants must have a valid class 5 driver’s license or higher issued in the province of Quebec. Package Delivery Drivers are expected to comply with UPS appearance guidelines. New drivers could cover multiple residential areas, so area knowledge is an asset as well as the ability to read a map.
COMPENSATION
- Starting hourly rate: $ 17.30/h+ *bonus $ 2.70/h*
- Maximum rate: $ 32.99/h (probation + 48 month progression)
- Paid weekly - every Friday direct deposit into your account
- Immediate access to UPS ‘Employee Discounts’ upon hiring
- Paid training
- Opportunity for advancement
SCHEDULE
- Start time between 9 AM and Noon, Monday to Friday
- Approximately 40 to 45 hours a week
- Working hours are not guaranteed and depend on the volume of days
REQUIREMENTS
- Ability to lift up to 70 lbs. (35kg) without assistance and 150 lbs. (68kg) with assistance
- Ability to read and navigate with map books
- Minimum 21 years of age (for insurance purposes)
- Valid class 5 driver’s license
- Clean Driver’s Abstract respecting the following conditions:
- a) No at fault accidents within the last 3 years
- b) No traffic violations within the last 12 months
- Bilingual
*Hourly bonus is subject to change and UPS Canada reserves the right to modify or discontinue the bonus program at any time*
UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.
DELIVERY DRIVER
UPS
Blainville - 23.49kmTransportation & Logistics Full-time
17.30 - 32.99
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Customer Experience Associate - St-Bruno, QC Full-time Job
Customer Service LongueuilJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Customer Experience Associate - St-Bruno, QC
Scotiabank
Longueuil - 25.24kmCustomer Service Full-time
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Customer Experience Associate - Longueuil, QC (30 Hours/ Week) Full-time Job
Customer Service LongueuilJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Location(s): Canada : Quebec : Longueuil
Customer Experience Associate - Longueuil, QC (30 Hours/ Week)
Scotiabank
Longueuil - 25.24kmCustomer Service Full-time
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Customer Experience Associate Part-time Job
Customer Service LongueuilJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Customer Experience Associate
Scotiabank
Longueuil - 25.24kmCustomer Service Part-time
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Dispatcher Full-time Job
Transportation & Logistics LongueuilJob Details
As part of the Warehouse Dispatcher position, you will support the dispatch activities of the Longueuil distribution center. You will have to work closely with the warehouse and production teams. You will be responsible for planning, scheduling and executing beer operations and movements at the Longueuil warehouse. To this end, you will use the SAP warehouse management system (eWM/WMS/YMS) to route and control work instructions to be executed by warehouse employees associated with beer movements.
Working hours mainly at night (10 p.m. to 6 a.m.).
However, you may be required to work all three shifts (day, evening, night) depending on operational needs.
Responsibilities:
- Issue priority delivery requirements in WMS according to planned production;
- Track the execution of deliveries or transfer orders in real time;
- Manage warehouse movements using eWM/WMS systems to plan inventory movements;
- Initiate and manage the contingency plan in the event of a possible shutdown of IT systems;
- Manage stock transfers in terms of receiving, transferring, order preparation and shipping.
Other qualifications:
- You hold a DEC in operations management or any other program or experience relevant to the position;
- You are available to work the night shift;
- You have good computer skills;
- Knowledge of SAP and WMS (an asset);
- You are able to work in French and English (written and spoken);
- Good communicator, you know how to demonstrate leadership, resourcefulness and you are recognized for your excellent interpersonal relationships aimed at optimizing teamwork;
- You have good analytical skills, strong judgment and are proactive in problem solving;
- You are recognized for your ability to make informed decisions with an overall perspective;
- You have a good ability to work under pressure and independently; you are comfortable handling a lot of information and managing multiple priorities from various stakeholders and you adapt easily in a dynamic context where priorities are changing and deadlines are tight.
Dispatcher
Molson CoorsBeverageCompany
Longueuil - 25.24kmTransportation & Logistics Full-time
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Receptionist Officer Full-time Job
Hospitality LongueuilJob Details
Securitas plays an essential role for our clients and in society. The Receptionist Officer position helps maintain a safe and secure environment for our clients by actively monitoring the premises, including access control, and patrolling a variety of locations. They preserve order while enforcing regulations and directives for a client site pertaining to personnel, visitors, and the area. Frequently our Receptionist Officers will provide customer service and information to a client’s employees and customers.
We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.
The Receptionist Officer is a customer service driven position. If you have receptionist, hospitality, or retail industry background, you are a great fit for this role. No customer service experience? No problem! With a friendly and positive attitude, we will provide the training and knowledge you need to be successful in the security industry.
Are you interested in being part of our Team?
• Apply quickly and efficiently online
• Interview from the convenience of your own home
• Weekly pay
• Competitive benefits
• Flexible schedules
Receptionist Officer
Securitas Canada
Longueuil - 25.24kmHospitality Full-time
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Facilities Consultant Full-time Job
Maintenance & Repair LongueuilJob Details
As a CBRE Facilities Consultant, you will oversee various projects within the maintenance and repair program of the facilities assigned to you.
This position falls within the Facilities Management sector, which focuses on all aspects of the operations of an asset base, providing support to facility managers for repairs and capital plans.
Responsibilities:
• Schedule repairs from work orders.
• Maintain direct communication with service providers to ensure all procedures, policies and reporting formats are properly followed.
• Supervise various services such as maintenance, landscaping, snow removal, de-icing and paving.
• Be the point of contact for emergencies and problems that arise during and outside normal working hours.
• Confirm that company and customer records are managed in accordance with policies, procedures and legal requirements.
• Apply in-depth knowledge of standard principles, techniques and procedures to complete complex mandates and provide innovative solutions.
• Provide coaching and impart in-depth knowledge of your own discipline and general knowledge of other disciplines within the role.
• Lead by example and act in accordance with CBRE’s RISE values.Work to build consensus and convince others to reach an agreement.
• Influence a range of customer, operational, project and service related activities within your team and other relevant teams.
• Comply with general guidelines and policies.
• Explain complex, delicate or sensitive information.
About the Role:
As a CBRE Facilities Consultant, you will oversee a variety of projects in support of the maintenance and repair program for assigned facilities.
This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
What You’ll Do:
• Schedule repairs from work order requests.
• Maintain direct communication with service providers to ensure all procedures, policies, and reporting formats are correctly adhered to.
• Oversee various services such as maintenance, landscaping, snow/ice removal, and paving.
• Point of contact for emergency situations and issues that occur during and outside of normal business hours.
• Confirm company and client records are managed according to policies, procedures, and legal requirements.
• Apply in-depth knowledge of standard principles and techniques/procedures to accomplish complex assignments and provide innovative solutions.
• Coach others and share in-depth knowledge of own job discipline and broad knowledge of several job disciplines within the function.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Work to build consensus and convince others to reach an agreement.
• Impact a range of customer, operational, project, or service activities within own team and other related teams.
• Work within broad guidelines and policies.
• Explain difficult or sensitive information.
- Must be eligible for Canada's Controlled Goods Program.
- Applicants must be currently authorized to work in Canada without requiring visa sponsorship now or in the future.
- Bachelor's degree preferred with 5-8 years of relevant experience. In lieu of a bachelor's degree, a combination of experience and education will be considered.
- Ability to exercise judgment based on multiple sources of information.
- Ability to take a fresh perspective on existing solutions. In-depth knowledge of Microsoft Office products. For example, Word, Excel, Outlook, etc.
- Organizational skills and great curiosity.
- Advanced math skills. Ability to calculate slightly complex numbers such as percentages, fractions and other financial calculations.
- Must be eligible to pass the Controlled Good Program of Canada.
- Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
- Bachelor's Degree preferred with 5-8 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Ability to exercise judgment based on the analysis of multiple sources of information.
- Willingness to take a new perspective on existing solutions. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Organizational skills with an advanced inquisitive mindset.
- Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.
Facilities Consultant
CBRE
Longueuil - 25.24kmMaintenance & Repair Full-time
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Maintenance Planner Full-time Job
Maintenance & Repair LongueuilJob Details
Your main responsibility will be to plan and schedule the various mechanical and electrical maintenance works such as repair, modification, health and safety and preventive maintenance of equipment.
You will also ensure that health and safety rules as well as those related to environmental protection are respected. You will work closely with the logistics and production departments to establish maintenance work schedules.
As part of the implementation of our best practices in maintenance (Planning & Scheduling, failure analyses, document updates and part purchases), you will encourage innovation and the implementation of means to improve line performance, reduce maintenance costs and control losses.
Responsibilities:
- Track equipment history, costs and repairs to develop effective and proactive planning;
- Continuous updating of the CMMS system;
- Develop and maintain KPIs (Key Performance Indicators) with the aim of improving the maintenance function;
- Plan training sessions for our employees in partnership with the training center;
- Organize planning meetings to prioritize maintenance work and labor;
- Ensure daily follow-up with maintenance coordinators to validate workforce availability and update the assignment schedule;
- Actively participate in the implementation of best planning and scheduling practices;
- Encourage and support your team members to reach their full potential and continually seek more efficient ways of working.
Qualifications:
- Hold a DEC in mechanical engineering, industrial maintenance and/or equivalent experience in maintenance;
- Have experience in planning and scheduling maintenance work;
- Have experience with SAP (an asset);
- Have solid technical knowledge;
- Have a good team spirit and collaboration;
- Ensure that tasks are in line with health, safety and environmental rules as well as the company's internal rules;
- Have excellent interpersonal and communication skills as well as good influential leadership in order to effectively mobilize our employees;
- Solid knowledge of the MS Office suite (Excel, Access and Word) and good skills in managing and manipulating databases;
- You successfully and autonomously evolve in an environment of multiple projects, changing priorities and tight deadlines, while knowing how to adapt when required;
- You have ideally participated in the implementation of best practices and continuous improvement processes;
- You are bilingual (English, French) both orally and in writing;
- You are comfortable in a change management context as well as a unionized environment;
- The working hours are daytime, Monday to Friday;
Job Perks You Should Know About:
- Ability to grow and develop your career centered on our premier learning opportunities
- Working in an innovative and fast-paced company, meeting passionate colleagues and partners with diverse backgrounds and experiences
- We care about our people and our planet and have challenged ourselves with ambitious goals around our key priorities
- We care about our communities and play our part in making a difference - from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are.
- Engagement with a variety of employee resource groups, which can provide volunteer opportunities, leadership experience and networking across the organization
- On-site pub, access to branded clothing and accessories and free beer and drinks.
Maintenance Planner
Molson Coors Beverage Company
Longueuil - 25.24kmMaintenance & Repair Full-time
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Security Guard Full-time Job
Security & Safety LongueuilJob Details
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly.
- Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
- Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
- Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
- Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.
Security Guard
Securitas Canada
Longueuil - 25.24kmSecurity & Safety Full-time
23.79 - 30.29
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Customer Service Representative Full-time Job
Customer Service Mont-RoyalJob Details
Application Deadline:
11/14/2024
Address:
2305 chemin Rockland
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
Mont-Royal - 25.87kmCustomer Service Full-time
33,850 - 44,000
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Store Manager Full-time Job
Canadian Tire Corporation, Limited
Management Mont-RoyalJob Details
What you’ll do
Customer Service
- Provide leadership to the team and consistently coaches and follows up to ensure the delivery of the service model standards are provided to each customer.
- Enforce delivery of our operating model customer service standards.
- Provide continuous feedback and coaching to Management & team members based on key metrics. and observed behaviours through Shift Starters, 1 on 1s, and performance management coaching programs.
- Meet established service levels agreements for in-store services and order fulfillment
- Support the organization in customer acquisition through the promotion of our customer loyalty and credit card programs
Operations
- Demonstrate and follows up on execution of Mark’s visual compliance standards, store maintenance and pricing standards.
- Establishe plan and follows up on execution of weekly price changes, promotional set-ups, and department POP as per workbook resulting in 100% system pricing including weekly prices sweeps.
- Lead the implementation and execution of standard operating procedures (SOPs)
- Lead the execution of seasonal changeover as per seasonal merchandising plan
- Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
- Oversee preparation for annual inventories.
- Follow and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
- Create and / or monitor the creation of efficient store weekly scheduling for both sales and support functions.
Training
- Coach and develop store and management team, through setting expectations, communication, coaching, feedback and ongoing support
- Create development plans and conducts annual appraisals for management team and direct reports; support and coach to improve any performance gaps and conducts ongoing coaching to improve team.
- Communicate in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions, keeping team well informed of pertinent information.
- Complete and holds team accountable to complete required Triangle Learning Academy within timeframes.
- Facilitate and lead team meetings.
- Ensure execution of the Customer Experience and provides resolution for all customer concerns.
- Develop and lead recruiting and hiring strategy for store, maintains a complete team
- Create succession plans through continuous training and development
Leadership
- Act a brand ambassador, promoting our stores, brands, and people internally and externally
- Continually motivate team and performance through recognition programs, store contests, customer compliments, etc.
- Maintain Mark’s performance management expectations (feedback/coaching); this includes progressive discipline where necessary.
- Follow the disciplinary process consistently and impartially.
- Promote and maintain a positive and motivating work environment (safe, inclusive, and empowering)
What you bring
- Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback and ongoing support
- Proven ability to build and manage a daily, weekly plan for the department and store
- Exceptional communication skills
- Excellent organizational skills
- Superior training and mentoring skills
- 3-5 years retail experience required
- High energy, enthusiasm and a drive to succeed
#LI-MM2
Store Manager
Canadian Tire Corporation, Limited
Mont-Royal - 25.87kmManagement Full-time
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