All jobs within 300 km around Mississauga

Overview

Overview

What is the opportunity?

As a Centre Support Agent within Creditor Insurance, the candidate will provide professional, attentive and accurate service to our internal partners at first point of contact. You will be responsible to meet the immediate needs of the client/partner by processing tasks as required and resolving issues. You will also take accountability to accurately complete transactions and deliver a superior client experience with every interaction, and your primary goal is to provide right solution to our clients/partners, understand their/business needs and respond with the appropriate service or product offering.

What will you do?

•Provide consistent service within established Client Service Commitments/Service Partner Commitments and seek to improve the quality, timeliness and consistency of processing operations.

•Identify and recommend solutions to recurring errors and servicing gaps to Team Manager.

•Support revenue growth and focus on other opportunity spotting initiatives, while contributing to the overall success of the team by sharing new ideas and best practices.

•Ensure all authorities (SECAF, anti-money laundering, systems access etc.) are adhered to, reviewed and understood.

•Actively participate in coaching opportunities and learning opportunities to improve his/her individual and team contribution through collaboration.

•Ensure all documents are examined for completeness and accuracy and take appropriate steps to correct for client.

What will you need to succeed?

Must-have

•Strong knowledge of Creditor Insurance, systems, and ability to work in a fast-paced environment

•Strong verbal and written communication skills

•Adaptability to change

•Attention to details and investigative skills

Nice-to-have:

•Bilingual, fluency in both English and French

•BLIP trained

Special Conditions

Flexibility to work a shift within the hours of business; Monday to Friday from 8am to 8pm

What's in it for you?

• A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans

• Competitive pay and high-earning potential

• All the tools, training, and team support you need to grow your career

• Flexible work/life balance options

• Sophisticated RBCI software tools to boost your productivity

Job Skills

Communication, Coverage Analysis, Customer Service, Decision Making, Insurance Operations, Knowledge of Claims, Settlement Negotiations

Additional Job Details

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

MISSISSAUGA

Canada

37.5

Full time

INSURANCE

Regular

Salaried

2025-03-10

2025-03-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Overview

 The Opportunity:

Reporting to the Vice President, Communications, the Director, Communications will be responsible for driving 360 degree communications programs, with a priority on telling the story of Maple Leaf Foods’ vision, purpose and sustainability priorities to key external and internal stakeholders.  You  will build and manage strategic partnerships with media and agency partners, uphold the reputation of Maple Leaf Foods and proactively deliver meaningful communications to various audiences including consumers and customers through strategic public relations campaigns. The candidate will have one direct report – Communications Coordinator – and will be responsible for managing and delegating responsibilities to this individual.

You will possess strong internal communications experience and have the ability to effectively communicate and engage with Maple Leaf Foods’ team of more than 13,000 across 25+ facilities throughout North America. You will work cross functionally and build strong working relationships with key subject matter experts demonstrating leadership to effectively implement strategic internal communications programs that will drive engagement among Maple Leaf Foods’ team members.

You will successfully develop and project manage a variety of communications campaigns, overseeing and managing the budget for the programs, including sustainability and employee communications. You will also create meaningful and relevant content with internal audiences that will inform and raise awareness to key organizational strategies and priorities.

To be successful, you will demonstrate  the ability to balance strategic thinking, functional knowledge of the business and manage multiple stakeholders, with the ongoing demands of leading, planning and executing key deliverables on a timely basis, and managing the budget in a fast-paced setting.

This role demands a combination of superior writing, strategic thinking, planning, leadership skills, a track record of flawless execution and delivery with an exceptional understanding of public affairs, media relations and internal communications.

Any MLF team member interested in being considered for this role are encouraged to apply online by March 11. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Manage external media and agency partners in developing campaigns for a variety of MLF initiatives (e.g. sustainability communications, recruitment campaigns, etc.). This accountability includes creation of project execution plans, development of communications materials, budget management and ensuring the successful execution of key deliverables.
• Oversee contract management and relationship with Maple Leaf Foods’ key corporate communications vendors. Negotiate competitive contracts with vendors ensuring cost savings and ensure services provided accurately meet the needs of the department (e.g. multimedia distribution and video production services, daily media monitoring services and news release wire distribution services, etc). 
• Provide strategic communications and material support to MLF senior leaders for business engagements, including media analysis, briefing documents, memos and slide deck content.
• Support senior level communications team members in crisis and issues management situations, including development of proactive and reactive strategies that support media and consumer engagement.
• End-to-end flawless event management (including event budget management) of high-priority corporate events including hybrid (in-person and virtual) Annual General Meeting, press conferences, internal Town Hall events, and employee engagement events.
• Manage and support internal communications within the Maple Leaf Foods organization to enhance team members’ awareness and understanding of corporate priorities and initiatives.
• Develop and execute highly confidential change management projects within the organization with thoughtful communication plans and consultation to support cross-functional teams throughout their change needs. Experience in facility closures, acquisitions, organizational changes and program adaptations is a must.
• Create a strong communication bridge from corporate office to hourly team members across 25+ plants across North America, ensuring awareness of corporate initiatives and consistency of messaging and tone.
• Primary communications partner for the Maple Leaf Centre for Action on Food Security. Develop engaging internal communications programs that educate and engage organization’s 13,500 team members.

What You’ll Bring:

• Progressive and Director level experience in external and/or internal communications, or experience leading communications in a related fields.
• Superior writing, editing and content production skills
• A strong team player, mentor and coach to cross-functional team members with well developed “people interaction” skillset
• Must be proactive and performance driven, have a basis for action and be able to work under pressure in a fast-paced environment
• Proven ability to lead and coach others
• Ability to build mutually beneficial relationships
• Proven ability to handle multiple priorities
• Excellent judgement and ability to maintain confidentiality
• Ability to understand complex business information and simplify into engaging, meaningful and relevant content
• Excellent project management skills and superior attention to detail. Ability to manage and deliver on multiple projects and competing priorities
• Self-confidence to work independently, with self-awareness to seek coaching, support and advice

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

Overview

Overview

The Opportunity:

Reporting to the Vice President, Communications, the Director, Communications will be responsible for driving 360 degree communications programs, with a priority on telling the story of Maple Leaf Foods’ vision, purpose and sustainability priorities to key external and internal stakeholders.  You  will build and manage strategic partnerships with media and agency partners, uphold the reputation of Maple Leaf Foods and proactively deliver meaningful communications to various audiences including consumers and customers through strategic public relations campaigns. The candidate will have one direct report – Communications Coordinator – and will be responsible for managing and delegating responsibilities to this individual.

You will possess strong internal communications experience and have the ability to effectively communicate and engage with Maple Leaf Foods’ team of more than 13,000 across 25+ facilities throughout North America. You will work cross functionally and build strong working relationships with key subject matter experts demonstrating leadership to effectively implement strategic internal communications programs that will drive engagement among Maple Leaf Foods’ team members.

You will successfully develop and project manage a variety of communications campaigns, overseeing and managing the budget for the programs, including sustainability and employee communications. You will also create meaningful and relevant content with internal audiences that will inform and raise awareness to key organizational strategies and priorities.

To be successful, you will demonstrate  the ability to balance strategic thinking, functional knowledge of the business and manage multiple stakeholders, with the ongoing demands of leading, planning and executing key deliverables on a timely basis, and managing the budget in a fast-paced setting.

This role demands a combination of superior writing, strategic thinking, planning, leadership skills, a track record of flawless execution and delivery with an exceptional understanding of public affairs, media relations and internal communications.

Any MLF team member interested in being considered for this role are encouraged to apply online by March 18. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Manage external media and agency partners in developing campaigns for a variety of MLF initiatives (e.g. sustainability communications, recruitment campaigns, etc.). This accountability includes creation of project execution plans, development of communications materials, budget management and ensuring the successful execution of key deliverables.
• Oversee contract management and relationship with Maple Leaf Foods’ key corporate communications vendors. Negotiate competitive contracts with vendors ensuring cost savings and ensure services provided accurately meet the needs of the department (e.g. multimedia distribution and video production services, daily media monitoring services and news release wire distribution services, etc). 
• Provide strategic communications and material support to MLF senior leaders for business engagements, including media analysis, briefing documents, memos and slide deck content.
• Support senior level communications team members in crisis and issues management situations, including development of proactive and reactive strategies that support media and consumer engagement.
• End-to-end flawless event management (including event budget management) of high-priority corporate events including hybrid (in-person and virtual) Annual General Meeting, press conferences, internal Town Hall events, and employee engagement events.
• Manage and support internal communications within the Maple Leaf Foods organization to enhance team members’ awareness and understanding of corporate priorities and initiatives.
• Develop and execute highly confidential change management projects within the organization with thoughtful communication plans and consultation to support cross-functional teams throughout their change needs. Experience in facility closures, acquisitions, organizational changes and program adaptations is a must.
• Create a strong communication bridge from corporate office to hourly team members across 25+ plants across North America, ensuring awareness of corporate initiatives and consistency of messaging and tone.
• Primary communications partner for the Maple Leaf Centre for Action on Food Security. Develop engaging internal communications programs that educate and engage organization’s 13,500 team members.

What You’ll Bring:

• Progressive and Director level experience in external and/or internal communications, or experience leading communications in a related fields.
• Superior writing, editing and content production skills
• A strong team player, mentor and coach to cross-functional team members with well developed “people interaction” skillset
• Must be proactive and performance driven, have a basis for action and be able to work under pressure in a fast-paced environment
• Proven ability to lead and coach others
• Ability to build mutually beneficial relationships
• Proven ability to handle multiple priorities
• Excellent judgement and ability to maintain confidentiality
• Ability to understand complex business information and simplify into engaging, meaningful and relevant content
• Excellent project management skills and superior attention to detail. Ability to manage and deliver on multiple projects and competing priorities
• Self-confidence to work independently, with self-awareness to seek coaching, support and advice

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

The posting will remain open until filled.

Position Overview:

Wages: $20.29/hr

Shift timings: 12 Hour Rotation Days and Nights 

RESPONSIBILITIES:

• Perform access control provision duties, verify visitors coming on-site and parking enforcement. Dispatch duties via radio communication accepting all radio calls.
• Issue parking tickets through the City of Mississauga for individuals parked illegally at the client's airport location.
• Respond to parking operation complaints and emergency situations.
• Investigate and issue penalty notices to vehicles illegal parked within the client's area at Pearson Airport, including towing of vehicles interfering with traffic/ property access.  
• Direct and control traffic ensuring safety of client employees and visitors.
• Provide support for special enforcement initiatives dealing with matters such as Accessible Parking, Fire Routes, etc.
• Prepare detailed briefs of evidence and complete necessary documentation/processes required for court proceedings. 
• Escort medical staff including paramedics, police and firefighters when required.
• Respond to medical emergencies and be prepared to perform CPR and AED if needed.
• Investigate incidents of trespassers along fence perimeters and property. Deter trespassers from the property.
• Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
• Monitor CCTV footage and cameras for irregularities and perform dispatch duties for the site including emergency response.
• Perform foot and mobile patrols inside and outside the facility.

QUALIFICATIONS: 

• Valid Ontario Security License
• Valid Standard First Aid and CPR Certificate or be willing to obtain.
• Thorough understanding of security protocols and procedures including emergency response.
• Previous experience with parking enforcement at the airport is a strong asset.
• G Class Drivers Licence is required. G1 and G2 are not acceptable.

The scope of this position is to be responsible for developing, managing, implementing and analyzing Interline Operational processes. The Manager, Carrier Relations provides leadership for continuous performance improvement, effective measurement of performance and identification and implementation of corrective actions. 

How You’ll Help

• Manage Day to Day Carrier Operations to achieve On Time Pickup and Deliveries. Requires interaction with other departments and Carrier Partners.
• Develop and implement Carrier SOP’s nationally, including applicable and required training for both Internal and External Stakeholders.
• Analyze and generate KPI, Metrics and Scorecards to measure and monitor Third Party Carrier performance. 
• Manage Interline Carrier EDI/Web forms transmission to ensure compliance to corporate requirements.
• Consistently seek out and develop opportunities for cost reduction and operational efficiency in order to meet service standards and enhance customer experience.  Implement Corrective measures where applicable.
• Achieve Service and Cost Target. Identify opportunities to increase profitability.
• Any other projects and tasks assigned.

Your Skills & Experience: 

• College diploma, University degree, or equivalent experience desired, preferably in the areas of business management and/or Transportation.
• 3+ years of people management experience
• 5+ years’ experience in Transportation/Logistics industry 
• Excellent process development and documentation skills
• Strong analytical attributes with ability to synthesize complex or diverse information
• Advanced problem solving ability
• Advanced working knowledge of Contract/Tariff comparative analytics
• Advanced systems skills and working knowledge of MS Office, with advanced Excel knowledge
• Excellent communication skills, both verbal and written – dealing internally with all departments and with 3rd party providers
• Customer Centric 
• Ability to build and maintain relationships, while being highly influential to deliver desired outcome to increase profitability and enhance new service levels
• Up to 10% travel required
• Strong sense of urgency
• Must be able to self-manage, take initiative and work independently

Overview