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The Team
The Global Identity & Access Management organization is responsible for setting the strategy and roadmap for Identity and Access Management (IAM) and defining, delivering, operating and governing security controls pertaining to IAM across Scotiabank globally.  This includes Identity Lifecycle Management, centralized provisioning of workforce identities, access governance, certification of workforce identities and accounts, management of privileged access, authentication including Multi-Factor Authentication and Single Sign-On, as well as the selection and integration of IAM solutions.

The Role
We are looking for an experienced IAM Architecture and Engineering Director to join our organization. As the director, you will be responsible for providing direction, oversight and strategic management of Scotiabank's portfolio of global IAM solutions. The director is accountable for delivering complex solutions against IAM roadmap covering solution architecture & design, development & integration to ensure the utmost security and efficiency in access control. The director is also accountable for maintaining IAM systems to ensure systems resiliency and currency. 

Is this role right for you?

• You possess a visionary and strategic leadership while inspiring team of IAM architects and engineers to embrace your vision and be best in class team responsible for implementing and maintaining IAM solutions.
• You thrive in providing strong leadership and driving employee empowerment and a high degree of engagement.
• You excel in overseeing the architecture and design of identity solutions for the enterprise in a large and distributed environment.
• You excel in delivering complex projects providing global, innovative solutions that improve IAM.
• You excel in managing IT design, development and support teams to support the enablement of IAM capabilities. 
• You excel in the assessment and selection of IAM technologies and integration partners.
• You excel in relationship, stakeholder management and influencing and negotiation skills, effective at all levels up to senior executives.
• You can efficiently perform management tasks including incident response and escalations; vendor & contract management; infrastructure management and service resiliency; and service ownership.
• You enjoy challenges of working on different types of projects (from large complex to simple).
• You collaborate with various business lines, IT support functions and Cyber Security functions to ensure IAM meets business needs.

Do you have the skills that will enable you to succeed in this role?

• You have 10+ years of experience architecting, developing, integrating, implementing and managing complex solutions and large IT teams.
• You have proven experience of the IAM industry and expert understanding of IAM technologies including Virtual Directory Services (VDS), Single Sign-On (SSO), Active Directory Federated Services (ADFS) and Active Directory (AD) platforms, Identity and Access Governance (IAG), Identity Providers (IDP), Identity Provisioning, Adaptive / Biometric Authentication, Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), and Cloud IAM.
• You demonstrate strong knowledge of modern IAM protocols (such as SAML 2.0, OIDC, OAuth 2.0, SCIM), and frameworks (such as FIDO 2.0).
• You have working experience with DevOps pipelines and tools, and strong knowledge of SDLC (define, design, build, test and deploy) practices.
• You have experience with program delivery including planning and estimation.
• You possess excellent people leadership managing 20+ team members and advanced communication (verbal/written/presentation) skills to deliver strong business-focused presentations. Spanish is an asset.
• You have Bachelor’s degree in Computer Science, Information Security, or related field (Master’s preferred).
• You have expertise in cybersecurity best practices and understanding of compliance standards (e.g., NIST, ISO 27001)
• Experience with Agile Delivery and the role of a product owner would be an asset.
• Certification(s) (CISSP, CISM, CCSP) would be an asset(s).

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, training will be provided
Security and safety: Bondable

Physical Requirements:

• The candidates should be comfortable working in a fast-paced environment

Other Requirements:

• The candidates should demonstrate flexibility in their approach to work

• The candidates should be team players, collaborating effectively with others

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to operate a cash register
• The candidates should be able to process money, cheques, and credit/debit card payments
• The candidates should be able to scan items
• The candidates should be able to receive payment for goods or services
• The candidates should be able to stock shelves and clean the counter area
• The candidates should be able to greet customers
• The candidates should be able to provide customer service

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. 

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.

• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.

• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Ajax-Westney Heights Plaza

Employment Type

Regular

Weekly Hours

15

Skills

Banking, Client Loyalty, Client Service, Curiosity, Customer Experience (CX)

Overview

Overview

The Maintenance Team Leader is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned facilities.  The Maintenance Team Leader is responsible for overseeing the execution of activities performed by Technicians to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety, fire protection.  In addition to people leadership responsibilities, the Maintenance Team Leader also performs and delivers preventative and corrective maintenance as well as routine and on-demand services.

KEY DUTIES & RESPONSIBILITIES

People Leadership

• Leads a team of individual contributors
• Assigns, prioritizes and monitors work progress
• Monitors execution of activities and performance to ensure timely completion and adherence to all requirements including but not limited to operating procedures and practices, quality, performance and contract response requirements
• Guides, coaches and trains direct reports
• Provides input for performance review

Leads the delivery of as well as performs the following:

• Oversees and monitors the activities and performance of Technicians within assigned facility.  Ensures that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection
• Oversees the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements
• Oversees and performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.  Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair
• Oversees and monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
• Oversees and maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
• Oversees and responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
• Oversees the maintenance of as well as maintains work order records within service management maintenance database.  Initiates documents to obtain formal approval of work required
• Coordinates and assists in the implementation of preventative maintenance program.  Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained
• Coordinates and participates in facility-related projects
• Oversees and maintains all assigned tools and arranges for repair and replacement where required.  Submits all expenditures on a timely basis
• Provides, participates and supports training, safety meetings, operational meetings, toolbox talks, etc.
• Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise
• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
• Other duties as assigned

Work Requirements

• Must be available to be on-call and respond to emergencies
• Must be willing to wear personal protective equipment

KNOWLEDGE AND SKILLS

• 5 years of facility operations and maintenance work experience
• Previous people leadership experience, preferred
• High school diploma plus trades training and certification
• Ability to lead a team of individuals
• Highly advanced ability to adhere to processes and practices relating to facility operations and maintenance
• Highly advanced ability to maintain and repair building mechanical and electrical equipment and systems
• Highly advanced building mechanical and electrical equipment and system troubleshooting and resolution skills
• Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
• Possesses a high level of environmental, health and safety mindset.  Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification

Licenses and/or Professional Accreditation

One or more of the following would be an asset:

• Journeyman level Refrigeration license
• Journeyman level Electrical license
• Journeyman level Plumbing license
• Power Engineering 3rd Class or 4th Class
• Building Operator Certification
• Gasfitter I or II
• Systems Maintenance Administration Certification

Overview