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Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

• Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
• Nurturing rich, long-standing relationships 
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

• Build strong customer relationships and deliver excellent customer service 
• Uncover and solve customers’ needs 
• Explain complicated concepts simply 
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
• Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

• Have strong customer service skills 
• Are willing to assist in a professional, friendly and efficient manner 
• Are available to work a flexible schedule 
• Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
• Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
• Previous banking experience is a strong asset 

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
• A rewarding career path with diverse opportunities for professional development 
• An organization committed to making a difference in our communities– for you and our customers 
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
• A competitive compensation and benefits package

What is the opportunity?

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed

• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

Is this job right for you? Check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

68 VICTORIA ST:CENTRAL HURON

CENTRAL HURON

Canada

22.5

Part time

PERSONAL & COMMERCIAL BANKING

Regular

Salaried

2024-12-31

2025-03-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Overview

Overview

Overview

Job Summary
A Warehouse Associate II impacts the organization by meeting specific operational key performance indicators. This experienced employee has a general knowledge of warehousing terminology and practices. This position is responsible for warehouse functions including, but not limited to, unloading, sorting, picking, kitting, packing, shipping and cycle counts and may be responsible for multiple accounts. The person in this position may use PC-based warehouse management systems to track packages, confirm shipments, print labels and perform inventory counts. The Warehouse Associate II may use RF Scanners, carts, pallet jacks and/or forklifts. This employee may have direct customer and vendor contact and works under supervision by the Warehouse Lead or Supervisor.

Duties and Responsibilities:

• Receive and inspect inbound product according to the established SOPs.

• Put away product in correct location based on SOPs.

• Receive returns, count and confirm quantities, determine condition and complete paperwork (e.g., separate invoices and match to bills).

• Obtain orders, prioritize if necessary, and select products from the proper locations.

• Obtain and properly match up reprinted orders.

• Verify accuracy of orders picked, including product name and size, product code, lot number, expiration date, and quantity.  Escalate concerns to Lead or Supervisor.

• Stage and securely pack product based on SOPs.

• Place the appropriate documentation with each order and ensure all cases are clearly labelled and accurately marked (e.g., pick/pack slips, refrigerate stickers).

• Arrange for pick-up of shipments, contact carriers for ETA, and coordinate schedule.

• Handle products and perform duties according to client procedures, GMP/SOP and government/compliance regulations.

• Palletize cases, wrap, and load skids onto trailers.

• Create shipping labels and other paperwork for parcels and LTL skid shipments (e.g., waybills, shipping manifests, shipping labels); maintain accurate shipping data in warehouse management system.

• Stage and coordinate outbound shipments.

• Safely operate various power equipment including, but not limited to, pallet movers, forklifts, reach trucks, and order pickers.

• Use RF Scanners to electronically scan barcodes.

• Enter inventory into warehouse management system, verify information accuracy, and perform scheduled processes (e.g., billing, reports, issue sheets) according to SOPs.

• Conduct physical inventory or cycle counts daily, weekly and/or monthly based on SOPs.

• Develop physical inventory plan, monitor physical inventories, identify all OS&D (over stock/shortages/damages), and report or correct any errors or discrepancies.

• Quickly respond (via email or phone) to customer/client inquiries, resolve problems, and communicate service issues to Supervisor.

• Compile daily and monthly client reports per SOP, including customer KPI reports.

• Encourage safe work practices in others, point out areas where safety training and enforcement is needed, and participate on Comprehensive Health & Safety Program (CHSP) committee.

• Ensure all equipment is in proper working order (e.g., counter balance/doors/docks/signal lights).

Education and Experience:

• High school diploma or equivalent.

• Warehouse experience required.

The Transportation Specialist is responsible for managing client and carrier reporting, maintaining transportation systems, conducting detailed rating analysis, and providing operational support. This role involves running weekly, monthly, and quarterly reports from various systems and compiling them accurately for clients. Additionally, coordination with clients, carriers, and operations stakeholders will be required for ad hoc reporting, problem-solving, and supporting initiatives or projects.

The ideal candidate will be motivated, proactive, and able to quickly learn and adapt to new systems and processes. Effective management of timelines and the ability to balance multiple ongoing projects is essential. Attention to detail is crucial to ensure accuracy in reporting and system maintenance

Job Type: Permanent

Job: Location: 4156 Mainway, Burlington, ON L7L 0A7

Workdays: Monday to Friday

Shift Time: from 8:30 am to 5 pm

Responsibilities:

• Manage client and carrier reporting, ensuring accurate data collection and analysis.

• Maintain transportation systems, ensuring all systems are up-to-date and functioning effectively.

• Perform detailed rating analysis and generate weekly, monthly, and quarterly reports from various systems.

• Compile and provide reports to clients, ensuring data accuracy and timeliness.

• Coordinate with clients, carriers, and operations stakeholders to handle ad hoc reporting requests and resolve issues.

• Support various initiatives and projects by providing operational assistance and collaborating with teams across departments.

• Adapt quickly to new systems and processes, demonstrating a proactive approach to learning.

• Balance multiple ongoing projects, ensuring all deadlines and timelines are met with attention to detail.

Qualifications:

• Microsoft Office Suite - Intermediate to Advanced Excel skills

• Strong written and verbal communication skills

• Able to work independently and as a team

• Bachelor degree or equivalent - Preferable

Job Summary
This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. This position may utilize heavy machinery to complete tasks. This position performs other tasks as assigned.
Responsibilities:
Receives, inspects, and stocks inbound products.
Receives returns, counts and confirms quantities, determines condition and completes paperwork.
Obtains orders and selects products from the proper locations.
Verifies accuracy of orders picked.
Stages and securely packs products.
Arranges for pick-up of shipments, contacts carriers and coordinates schedule.
Handles products and performs duties according to client procedures and government/compliance regulations.
Palletizes cases, wraps, and loads skids onto trailers.
Creates shipping labels and other paperwork for parcels to maintain accurate shipping data in warehouse management system.
Safely operates various power equipment.
Responds quickly to customer/client inquiries, resolves problems, and communicates service issues to supervisor.

Qualifications:
High school diploma, GED, or International equivalent
Warehouse experience - Preference
Forklift experience - Preferred

The Opportunity:

Reporting to the Shop Supervisor or Site Lead Hand, the Welder/Fitter ideally has 5-10 years of experience in a Fabrication or Machine Shop/Job shop environment. The Welder can perform custom welding/fabrication and has experience in machine repair/rebuild and custom fabrication.  

A technical diploma is preferred, while holding an Ontario Certificate of Qualification in Welding (456A). Preference will be given to candidates who also possess a Certificate of Qualification in Machinist (429A) and/or Industrial Mechanic Millwright (433A).  The Welder/Fitter is familiar with welding using MIG/TIG/Stick operations and cutting tools like plasma and oxyacetylene. Job aid design/fabrication such as jigs, fixtures, gauges or familiarity with equipment like a waterjet, shear and brake press, working with Stainless Steel and Aluminum is a benefit.

The Welder/Fitter follows company policies, standards and guidelines as they apply to all activities including applying Standard Operating Procedures in his/her work.

The Welder/Fitter has strong leadership and communication skills, works well in a team environment, is responsible and is open to change. The person is results oriented and quality driven.

The Welder/Fitter promotes and maintains a safe working environment through compliance with Maple Leaf Food’s Health and Safety Program. This includes Food Safety and Environmental compliance.

Any MLF team member interested in being considered for this role are encouraged to apply online by March 17. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Fabricates and makes repairs using a variety of standard shop tools to weld stainless steel (TIG/MIG/SMAW).
• Construction and manufacturing of metal work aids.
• Reads and interprets mechanical drawings, technical drawings and work-process documentation.
• Enhances equipment performance by recommending improvements and implementing designs.
• Operates production mechanical equipment such as Waterjet, Brake Press and Shear.
• Accounts for inventory usage and labour on shop work order system.
• Fulfills requirements of work order programs and requests assistance when needed.
• Directly helps the department and facility to meet targets and goals.
• Addresses issues with a sense of urgency and attention to detail.
• Competent in work piece measurement using precision tools and equipment.
• Able to multitask while working under direction of the shop supervisor and shop lead hand.
• Assists in completed Work Order quality assurance reviews.
• Welding repairs and/or fabrication need to be carried out to Food Safety standards (sanitary welding).
• Communicates daily repair activity with Shop Manager or Site Lead Hand.  
• Fulfills all Health and Safety, Food Safety, HACCP, WHIMS and MSDS policy requirements.
• As part of the Ministry of Training, Colleges and Universities apprenticeship program, trains and mentors apprentice employees(s) as required.
• Able to operate a forklift and overhead crane as required and maintain the required certifications.
• Demonstrated ability to wear proper PPE and comply with safety requirements.
• Able to lift up to 60 lbs while bending, pushing, pulling, and reaching overhead.
• Prolonged standing.

What You’ll Bring:

• Ability to read, write and communicate in English.
• Positive interaction and information sharing with Associates and Salaried Team.
• Active participation in Work Group meetings with diverse and inclusive teams.
• Acts with transparency and humility while obtaining pertinent information to evaluate information.
• Objectively explores and articulates alternative solutions to problems.
• Intense curiosity in finding new and improved ways of completing tasks to increase effectiveness or lower costs.
• Willing to try and/or learn new skills to assume additional responsibilities.

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits 
• Defined Contribution Pension Plan with company matching

Location:  Burlington, ON, CA, L7R 3N2 Burlington, ON, CA