All jobs within 300 km around Sault Ste. Marie

03/30/2024

Address:

17 Mary Walk

Retail Banking Sales & Service

Casual Role. No Guaranteed hours weekly, however schedules are created 3 - 4 weeks in advance

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$32,600.00 - $43,500.00

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to work as one RBC team
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Goal-oriented individual with a demonstrated passion for putting clients first.
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed

• Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry
• Mutual Funds accreditation

Is this job right for you? Check out our video and decide for yourself!

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

1720 LASALLE BLVD:GREATER SUDBURY / GRAND SUDBURY

GREATER SUDBURY / GRAND SUDBURY

Canada

30

Part time

PERSONAL & COMMERCIAL BANKING

Regular – Trainee (Trainee)

Salaried

2025-03-05

2025-03-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

The Health and Safety Coordinator coordinates environmental, health, safety and security program processes and activities to assist the account team in maintaining compliance, mitigating and managing environmental, health, safety and security-related risks and improving related performance

KEY DUTIES & RESPONSIBILITIES

Program Coordination

• Acts as the first point-of-contact for environmental, health, safety and security inquiries and incidents
• Provides guidance to account team members on environmental, health, safety and security matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health, safety and security programs along with related processes, procedures and resources
• Coordinates environmental, health, safety and security activities including but not limited to health and safety committee meetings and activities, incident investigation and resolution, security clearances, equipment and systems registration, emergency response procedures and business continuity planning activities, training, return-to-work, annual management system re-registration, compliance audit
• Researches environmental, health, safety and security matters, provides findings and recommendations
• Maintains and assists with the creation of environmental, health and safety documentations including but not limited to plans, processes, procedures
• Creates and maintains documentations including but not limited to instruction sheets, check lists, forms, training materials
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations; health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to health, safety and environment requirements and identifying risks. Provides findings about risks and suggestions for improvement

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends. Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting

• Maintains all environmental, health, safety and security-related data including but not limited to incident data, criminal record checks, compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health, safety and security data
• Prepares and distributes various environmental, health, safety and security-related reports including but not limited to incident reports
• Other duties as assigned

KNOWLEDGE & SKILLS

• College degree completed
• Certification in one or more of the following – Certificate in Occupational Health & Safety, Certificate in Environmental Management through a Community College; or University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences
• 1 to 3 years of environmental, health , safety and security work experience

Understanding of environmental, health and safety regulatory requirements

• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem solving skills
• Ability to exercise good judgment

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:
Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security:

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute

The Health and Safety Coordinator coordinates environmental, health, safety and security program processes and activities to assist the account team in maintaining compliance, mitigating and managing environmental, health, safety and security-related risks and improving related performance

KEY DUTIES & RESPONSIBILITIES

Program Coordination

• Acts as the first point-of-contact for environmental, health, safety and security inquiries and incidents
• Provides guidance to account team members on environmental, health, safety and security matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health, safety and security programs along with related processes, procedures and resources
• Coordinates environmental, health, safety and security activities including but not limited to health and safety committee meetings and activities, incident investigation and resolution, security clearances, equipment and systems registration, emergency response procedures and business continuity planning activities, training, return-to-work, annual management system re-registration, compliance audit
• Researches environmental, health, safety and security matters, provides findings and recommendations
• Maintains and assists with the creation of environmental, health and safety documentations including but not limited to plans, processes, procedures
• Creates and maintains documentations including but not limited to instruction sheets, check lists, forms, training materials
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations; health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to health, safety and environment requirements and identifying risks. Provides findings about risks and suggestions for improvement

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends. Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting

• Maintains all environmental, health, safety and security-related data including but not limited to incident data, criminal record checks, compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health, safety and security data
• Prepares and distributes various environmental, health, safety and security-related reports including but not limited to incident reports
• Other duties as assigned

KNOWLEDGE & SKILLS

• College degree completed
• Certification in one or more of the following – Certificate in Occupational Health & Safety, Certificate in Environmental Management through a Community College; or University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences
• 1 to 3 years of environmental, health , safety and security work experience

Understanding of environmental, health and safety regulatory requirements

• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem solving skills
• Ability to exercise good judgment

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:
Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security:

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute

Overview

The Health and Safety Coordinator coordinates environmental, health, safety and security program processes and activities to assist the account team in maintaining compliance, mitigating and managing environmental, health, safety and security-related risks and improving related performance

KEY DUTIES & RESPONSIBILITIES

Program Coordination

• Acts as the first point-of-contact for environmental, health, safety and security inquiries and incidents
• Provides guidance to account team members on environmental, health, safety and security matters, and escalates inquiries, where appropriate
• Coordinates the implementation of environmental, health, safety and security programs along with related processes, procedures and resources
• Coordinates environmental, health, safety and security activities including but not limited to health and safety committee meetings and activities, incident investigation and resolution, security clearances, equipment and systems registration, emergency response procedures and business continuity planning activities, training, return-to-work, annual management system re-registration, compliance audit
• Researches environmental, health, safety and security matters, provides findings and recommendations
• Maintains and assists with the creation of environmental, health and safety documentations including but not limited to plans, processes, procedures
• Creates and maintains documentations including but not limited to instruction sheets, check lists, forms, training materials
• Maintains business continuity and emergency management plans and procedures
• Participates in field inspections, job observations; health, safety and environment audits and other types of reviews for the purpose of monitoring compliance to health, safety and environment requirements and identifying risks. Provides findings about risks and suggestions for improvement

Incident Investigation, Resolution & Reduction

• Assists in the investigation and resolution of incidents including root-cause analysis and providing probable causes of incidents and recommendations for resolution
• Coordinates the implementation of corrective and preventative measures
• Assists in the identification and analysis of trends. Communicates observations and provides suggestions for incident reduction measures

Audit Compliance, Data Maintenance & Reporting

• Maintains all environmental, health, safety and security-related data including but not limited to incident data, criminal record checks, compliance data within applicable databases and all other types of information storage systems
• Assists in the audit of compliance records and all other environmental, health, safety and security data
• Prepares and distributes various environmental, health, safety and security-related reports including but not limited to incident reports
• Other duties as assigned

KNOWLEDGE & SKILLS

• College degree completed
• Certification in one or more of the following – Certificate in Occupational Health & Safety, Certificate in Environmental Management through a Community College; or University degree in Industrial Hygiene, Environmental Engineering, Environmental Sciences
• 1 to 3 years of environmental, health , safety and security work experience

Understanding of environmental, health and safety regulatory requirements

• Understanding of emergency management requirements
• Strong organizational and coordination skills along with ability to coordinate multiple requirements (i.e. processes, activities, projects, emergency response procedures, etc) simultaneously
• Strong communication skills along with some ability to influence stakeholders
• Strong administrative skills along with ability to maintain and report accurate data
• Analytical and problem solving skills
• Ability to exercise good judgment

Licenses and/or Professional Accreditation

Demonstrates an interest in attaining one or more of the following would be considered an asset:
Safety:

• Canadian Registered Safety Professional from Board of Canadian Registered Safety Professionals
• Certified Health & Safety Consultant from Canadian Society of Safety Engineering

Security:

• Physical Security Professional from ASIS International
• Certified Protection Professional from ASIS International

Business Continuity:

• Certified Business Continuity Planner from Business Continuity Management Institute

Location: 15-233 Brady Street, Sudbury, ON P3B 4H5

Job Description

• The candidate will be responsible for coordinating the flow of information.
• The candidate must schedule and confirm appointments.
• The candidate must complete insurance and other claim forms.
• The candidate will be responsible for maintaining the filing system.
• The candidate must order office supplies and keep inventory.
• The candidate must determine and implement office procedures and routines.
• The candidate must enter and format electronically-based medical reports and correspondence, as well as prepare spreadsheets and documents for review.
• The candidate will be responsible for initiating and maintaining confidential medical files and records.
• The candidate must perform data entry tasks.
• The candidate must provide excellent customer service.

Job Requirements

• The candidate should be fluent in English language.
• The candidate must have a Bachelor’s degree.
• The ideal candidate will have at least 1 to 2 years of experience in a related industry.
• The candidate should be accurate.
• The candidate should be client focused.
• The candidate should have effective interpersonal skills.
• The candidate must have excellent oral and written communication skills.
• The candidate should have good judgemental skills.
• The candidate must be well-organized.
• The candidate should be reliable.

Work setting

• The candidate must work in a physician’s office.

Experience and specialization

Computer and technology knowledge

• The candidate must be familiar with MS Word, Electronic mail, MS Excel, MS Windows, MEDITECH, MS Outlook and Electronic medical records.

Area of work experience

• The candidate must have prior work experience in the areas of invoices, reports, and records.

Additional information

Work conditions and physical capabilities

• The candidate should be able to work in fast-paced busy environment.
• The candidate should be willing to work under pressure.
• The candidate should have an eye for details.

Benefits

• The candidate should receive Free parking; there is no additional charge for parking on the property.

How to Apply

If you are interested in applying, please submit your application through the provided channels or options.

By email

sudbury28dew@kolabnow.com

Application deadline: 2024-11-26 

Application requirements:

• Your up-to-date resume.
• Job specific cover letter.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Overview

Overview