1254 Jobs Found

Clerk, hotel front desk Full-time Job

Super 8 Cornwall

Hospitality   Cornwall
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 2 to less than 3 years
Computer and technology knowledge: Multi-line switchboard, word processing software, central reservation system (CRS)
Security and safety: Bondable and Criminal record check

Location: 2694 Brookdale Avenue Cornwall, ON K6J 5Y2
Shifts: Day, Evening, Night, Weekend, Shift, To be determined, Morning, 15:00 to 22:00
Transportation information: Own transportation and Public transportation is not available
Work setting: Hotel, motel, resort and Rural area

 

Physical Requirements:

  • The candidates should possess a strong attention to detail, ensuring accuracy and precision in their work
  • The candidates should be adept at thriving in a fast-paced environment, managing tasks efficiently
  • The candidates should be comfortable standing for extended periods, as required by the job
  • The candidates should be able to work under pressure, maintaining composure and effectiveness in challenging situations

Other Requirements:

  • The candidates should demonstrate a strong client focus, prioritizing customer satisfaction and needs
  • The candidates should exhibit dependability, ensuring consistency and trustworthiness in their work
  • The candidates should possess efficient interpersonal skills, facilitating effective communication with team members and clients
  • The candidates should demonstrate excellent oral communication skills in conveying information clearly and professionally
  • The candidates should showcase excellent written communication skills for effective documentation and correspondence
  • The candidates should be flexible, adapting to changing circumstances and tasks as required
  • The candidates should exercise good judgment in decision-making and problem-solving situations
  • The candidates should be organized in their work, maintaining order and structure in tasks and responsibilities
  • The candidates should be reliable, consistently delivering on commitments and tasks
  • The candidates should be team players, fostering collaboration and positive interactions within the team

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to register arriving guests, assign rooms, and process group arrivals and departures
  • The candidates should be able to take, cancel, and change room reservations, provide information on hotel facilities and services, and offer general information about points of interest in the area
  • The candidates should be able to investigate and resolve complaints and claims, process guests’ departures, calculate charges, and receive payments
  • The candidates should be able to balance cash, complete balance sheets, cash reports, and related forms, and maintain an inventory of vacancies, reservations, and room assignments
  • The candidates should be able to follow emergency and safety procedures, perform clerical duties such as faxing, filing, and photocopying, and answer the telephone, relay telephone calls, and messages
  • The candidates should be able to assist clients/guests with special needs, handle wake-up calls, perform light housekeeping and cleaning duties, and provide customer service

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume and Cover letter) through the below-mentioned details

By email
[email protected]

In person
2694 Brookdale Avenue
Cornwall, ON
K6J 5Y2
Between 08:30 a.m. and 04:30 p.m.

Be prepared for the screening questions. Include answering the following questions while applying:

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Clerk, hotel front desk

Super 8 Cornwall
Cornwall - 243.49km
  Hospitality Full-time
  16.55
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Jul 8th, 2024 at 13:56

Merchandiser Full-time Job

Coca-Cola Canada Bottling Limited

Sales & Retail   Cornwall
Job Details

Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consumers – keeping beverage sections, end caps, racks and displays filled. Merchandisers are our frontline ambassador, providing superior service to clients and consumers. 

Responsibilities

  • Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual or powered equipment (pallet jack, hand-truck).
  • Build, change or remove product displays while adhering to company standards; maintaining product signage; cleaning product space and securing damaged or defective product.
  • Repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance
  • Consistent kneeling, squatting and reaching above the head
  • Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork
  • Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety
  • Maintain an orderly and clean work area in compliance with Company safety and sanitation requirements.    
  • Maintain professional relationships with co-workers and customers.
  • Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
  • Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination
  • Ability to stand and walk for long periods of time

Qualifications

  • Must have access to a personal vehicle for use during working hours
  • A valid driver’s license with a clean driving record with no major violations over the last three (3) years
  • One (1) year experience working in grocery, retail, warehousing or related field preferred
  • Experience working with manual or powered pallet jacks preferred

Merchandiser

Coca-Cola Canada Bottling Limited
Cornwall - 243.49km
  Sales & Retail Full-time
Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consumers – keeping beverage s...
Learn More
May 9th, 2024 at 14:00

Cleaner Full-time Job

BGIS

Hospitality   Cornwall
Job Details

Job Summary: As a Cleaner of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor the Cleaner will:

  • Clean floors by sweeping, mopping or vacuuming
  • Sweeping of exterior perimeter of the building
  • Empty waste receptacle
  • Transport garbage from drop points to garbage bins or compactor 
  • Cleans and stores equipment and machinery used
  • Replenishes cleaning solutions
  • Follow procedures for dilution of detergents
  • Low and high dusting, wiping surfaces, glass cleaning and cleaning bathrooms as required
  • Notify supervisors concerning the need for major repairs 
  • Other duties that management may assign depending on facility needs (cleaning appliances, run dishwashers etc.)

 Job Requirements:

  • Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
  • Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
  •  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
  • Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
  • Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
  • Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently required to stand, walk and talk or hear. The employee is required to use hands and fingers to handle, or feel objects, tools, or controls; and reach with hands and arms.
  • The employee must occasionally lift and/or move up to 25 pounds. 
  • Specific vision abilities required by this job include close vision and the ability to adjust focus.

Cleaner

BGIS
Cornwall - 243.49km
  Hospitality Full-time
Job Summary: As a Cleaner of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & str...
Learn More
Feb 27th, 2024 at 16:05

Warehouse Associate Full-time Job

Wolseley Canada

General Category   Jonquière
Job Details

All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness of the warehouse space and inventory maintenance.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do 

  • Load and unload products in a timely manner to meet delivery deadlines and customer commitments.
  • Receive incoming shipments and verify their accuracy.
  • Promptly place products in appropriate areas of the warehouse.
  • Prepare, pack and ship customer orders, including preparing documents for shipping.
  • Liaise with transportation companies and internal/external customers to determine shipping priorities.
  • Ensure safety and maintenance procedures are maintained in the shipping area.

 

What you will bring

  • Previous warehouse experience required
  • Knowledge of industry products (plumbing and HVAC/R), an asset
  • Basic general computer skills required, including Microsoft Office
  • Exceptional customer service and communication skills
  • Reliability and willingness to take initiatives
  • Ability to regularly lift a load of up to fifty pounds (50 lb/23 kg)
  • Forklift operating certification or ability to obtain certification
  • WHMIS and dangerous goods transportation certification, an asset

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Warehouse Associate

Wolseley Canada
Jonquière - 269.07km
  General Category Full-time
All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness...
Learn More
Feb 28th, 2025 at 12:43

Warehouse Associate Full-time Job

Wolseley Canada

General Category   Jonquière
Job Details

All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness of the warehouse space and inventory maintenance.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do 

  • Load and unload products in a timely manner to meet delivery deadlines and customer commitments.
  • Receive incoming shipments and verify their accuracy.
  • Promptly place products in appropriate areas of the warehouse.
  • Prepare, pack and ship customer orders, including preparing documents for shipping.
  • Liaise with transportation companies and internal/external customers to determine shipping priorities.
  • Ensure safety and maintenance procedures are maintained in the shipping area.

 

What you will bring

  • Previous warehouse experience required
  • Knowledge of industry products (plumbing and HVAC/R), an asset
  • Basic general computer skills required, including Microsoft Office
  • Exceptional customer service and communication skills
  • Reliability and willingness to take initiatives
  • Ability to regularly lift a load of up to fifty pounds (50 lb/23 kg)
  • Forklift operating certification or ability to obtain certification
  • WHMIS and dangerous goods transportation certification, an asset

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Warehouse Associate

Wolseley Canada
Jonquière - 269.07km
  General Category Full-time
All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness...
Learn More
Jan 29th, 2025 at 11:53

Warehouse Associate Full-time Job

Wolseley Canada

General Category   Jonquière
Job Details

All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness of the warehouse space and inventory maintenance.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do 

  • Load and unload products in a timely manner to meet delivery deadlines and customer commitments.
  • Receive incoming shipments and verify their accuracy.
  • Promptly place products in appropriate areas of the warehouse.
  • Prepare, pack and ship customer orders, including preparing documents for shipping.
  • Liaise with transportation companies and internal/external customers to determine shipping priorities.
  • Ensure safety and maintenance procedures are maintained in the shipping area.

 

What you will bring

  • Previous warehouse experience required
  • Knowledge of industry products (plumbing and HVAC/R), an asset
  • Basic general computer skills required, including Microsoft Office
  • Exceptional customer service and communication skills
  • Reliability and willingness to take initiatives
  • Ability to regularly lift a load of up to fifty pounds (50 lb/23 kg)
  • Forklift operating certification or ability to obtain certification
  • WHMIS and dangerous goods transportation certification, an asset

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Warehouse Associate

Wolseley Canada
Jonquière - 269.07km
  General Category Full-time
All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness...
Learn More
Oct 29th, 2024 at 15:55

Housekeeping attendant Full-time Job

Développement Pro Expert Inc.

Hospitality   Rivière-du-Loup
Job Details

Overview

Languages

French

Education

  • No degree, certificate or diploma

Experience

1 to less than 7 months

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Rural area
  • Remote location
  • Commercial building

Responsibilities

Tasks

  • Sweep, mop, wash and polish floors
  • Dust furniture
  • Vacuum carpeting, area rugs, draperies and upholstered furniture
  • Distribute clean towels and toiletries
  • Stock linen closet
  • Clean, disinfect and polish kitchen and bathroom fixtures and appliances
  • Clean and disinfect elevators
  • Handle and report lost and found items
  • Attend to guests' requests for extra supplies or other items
  • Pick up debris and empty trash containers
  • Wash windows, walls and ceilings
  • Clean changing rooms and showers
  • Address customers' complaints or concerns

Additional information

Security and safety

  • Basic security clearance
  • Criminal record check

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability

  • Dependability
  • Flexibility
  • Initiative
  • Reliability
  • Team player
  • Values and ethics

Benefits

Financial benefits

  • Registered Retirement Savings Plan (RRSP)

 

How to apply

By email

[email protected]

Include this reference number in your application

DD03

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?

Housekeeping attendant

Développement Pro Expert Inc.
Rivière-du-Loup - 270.49km
  Hospitality Full-time
  21.09
Overview Languages French Education No degree, certificate or diploma Experience 1 to less than 7 months On site  Work must be completed at the physical location. There is no optio...
Learn More
Apr 22nd, 2025 at 15:11

Housekeeping attendant Full-time Job

Développement Pro Expert Inc.

Hospitality   Rivière-du-Loup
Job Details

Overview

Languages

French

Education

  • No degree, certificate or diploma

Experience

1 to less than 7 months

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Rural area
  • Remote location
  • Commercial building

Responsibilities

Tasks

  • Sweep, mop, wash and polish floors
  • Dust furniture
  • Vacuum carpeting, area rugs, draperies and upholstered furniture
  • Distribute clean towels and toiletries
  • Stock linen closet
  • Clean, disinfect and polish kitchen and bathroom fixtures and appliances
  • Clean and disinfect elevators
  • Handle and report lost and found items
  • Attend to guests' requests for extra supplies or other items
  • Pick up debris and empty trash containers
  • Wash windows, walls and ceilings
  • Clean changing rooms and showers
  • Address customers' complaints or concerns

Additional information

Security and safety

  • Basic security clearance
  • Criminal record check

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability

  • Dependability
  • Flexibility
  • Initiative
  • Reliability
  • Team player
  • Values and ethics

Benefits

Financial benefits

  • Registered Retirement Savings Plan (RRSP)

 

How to apply

By email

[email protected]

Include this reference number in your application

DD03

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?

Housekeeping attendant

Développement Pro Expert Inc.
Rivière-du-Loup - 270.49km
  Hospitality Full-time
  21.09
Overview Languages French Education No degree, certificate or diploma Experience 1 to less than 7 months On site  Work must be completed at the physical location. There is no optio...
Learn More
Apr 22nd, 2025 at 15:10

Housekeeping attendant Full-time Job

Développement Pro Expert Inc.

Hospitality   Rivière-du-Loup
Job Details

Overview

Languages

French

Education

  • No degree, certificate or diploma

Experience

1 to less than 7 months

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Rural area
  • Remote location
  • Commercial building

Responsibilities

Tasks

  • Sweep, mop, wash and polish floors
  • Dust furniture
  • Vacuum carpeting, area rugs, draperies and upholstered furniture
  • Distribute clean towels and toiletries
  • Stock linen closet
  • Clean, disinfect and polish kitchen and bathroom fixtures and appliances
  • Clean and disinfect elevators
  • Handle and report lost and found items
  • Attend to guests' requests for extra supplies or other items
  • Pick up debris and empty trash containers
  • Wash windows, walls and ceilings
  • Clean changing rooms and showers
  • Address customers' complaints or concerns

Additional information

Security and safety

  • Basic security clearance
  • Criminal record check

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability

  • Dependability
  • Flexibility
  • Initiative
  • Reliability
  • Team player
  • Values and ethics

Benefits

Financial benefits

  • Registered Retirement Savings Plan (RRSP)

 

How to apply

By email

[email protected]

Include this reference number in your application

DD03

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?

Housekeeping attendant

Développement Pro Expert Inc.
Rivière-du-Loup - 270.49km
  Hospitality Full-time
  21.09
Overview Languages French Education No degree, certificate or diploma Experience 1 to less than 7 months On site  Work must be completed at the physical location. There is no optio...
Learn More
Apr 22nd, 2025 at 15:10

Swing manager - fast food restaurant Full-time Job

Restaurants McDonald

Management   Rivière-du-Loup
Job Details

Overview

Languages

French

Education

  • No degree, certificate or diploma

Experience

Experience an asset

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Food service establishment
  • On-site customer service
  • Fast food outlet or concession
  • Restaurant

Responsibilities

Tasks

  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Establish work schedules
  • Inspect sites or facilities to ensure safety and cleanliness standards
  • Ensure that the quality of products meets established standards
  • Maintain clean and safe work environment

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Standing for extended periods
  • Walking

Personal suitability

  • Client focus
  • Flexibility
  • Team player

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits

Financial benefits

  • Group insurance benefits
  • Life insurance
  • Pension plan

Long term benefits

  • Long-term care insurance

Other benefits

  • Learning/training paid by employer
  • Travel insurance

 

How to apply

Online:

https://emplois.mcdonalds.ca/ 

Include this reference number in your application

CNP 62020

How-to-apply instructions

Here is what you must include in your application:

  • Job reference number

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for shift or on-call work?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

Swing manager - fast food restaurant

Restaurants McDonald
Rivière-du-Loup - 270.49km
  Management Full-time
  18.50  -  19.50
Overview Languages French Education No degree, certificate or diploma Experience Experience an asset On site  Work must be completed at the physical location. There is no option to...
Learn More
Dec 6th, 2024 at 13:50

Farm worker, grain | LMIA Approved Full-time Job

Key West Farms Ltd.

General Category   Rivière-du-Loup
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 7 months to less than 1 year
Product inspection experience: Grains

Physical Requirements:

  • The candidates should be able to work in wheat farming and grain, oil and forage crop

Other Requirements:

  • The candidate should be able to work as a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to plant, cultivate, and irrigate crops
  • The candidates should be able to fertilize and spray crops
  • The candidates should be able to harvest crops
  • The candidates should be able to operate and maintain farm machinery and equipment
  • The candidates should be able to perform general farm duties
  • The candidates should be able to ensure farm safety and bio-security procedures are followed

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume and references attesting experience) through the below-mentioned details

By email
[email protected]

By mail
Box 688
Rivers, MB
R0K 1X0

Farm worker, grain | LMIA Approved

Key West Farms Ltd.
Rivière-du-Loup - 270.49km
  General Category Full-time
  18.54
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates should h...
Learn More
Aug 28th, 2024 at 16:40

Customer Service Representative Full-time Job

BMO CANADA

Customer Service   Rivière-du-Loup
Job Details

Application Deadline:

08/29/2024

Address:

428, rue Lafontaine

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO CANADA
Rivière-du-Loup - 270.49km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 08/29/2024 Address: 428, rue Lafontaine Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidanc...
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Aug 27th, 2024 at 15:03

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