3463 Jobs Found

ScotiaMcLeod Administrative Associate Full-time Job

Scotiabank

Administrative Jobs   Markham
Job Details

As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our advisors and teams pride themselves on exploring innovative approaches to protecting and growing their clients' assets. 

When you join ScotiaMcLeod, you’ll be empowered to deliver Enriched Thinking®, a unique approach that incorporates your client’s thinking, as well as our thinking, to drive results. You’ll work with a team of specialists to deliver a client-centric approach to wealth management, enabling you to consider all the facets of your client’s life, family and business. With a focus on total wealth planning, and wealth specialists to help you deliver on this unique value proposition, you’ll be enabling clients to see not just the big picture, but all the little ones too.

 

BRIEF INTRODUCTION
 
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 

 

IS THIS ROLE RIGHT FOR YOU

 

In the role you will:

  • Ensure effective client administration by managing all administrative processes and escalations requiring investigation
  • Consistently demonstrate high levels of client service by:
    • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
    • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
  • Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
  • Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
  • Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

 
DO YOU HAVE THE SKILLS
 

We would love to work with you if you have:

  • Experience in the securities industry
  • Already duly registered as an Investment Representative (IR) with CIRO
  • Excellent verbal and written communication
  • Strong organizational skills 
  • Ability to take initiative, work independently and meet deadlines
  • Meticulous attention to detail and excellent time management skills
  • Exceptional client service skills

 
WHATS IN IT FOR YOU
 

  • At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
  • An organization committed to making a difference in our communities– for you and our clients.
  • An inclusive working environment that encourages creativity, curiosity and celebrates success. 
  • Learning and Development – free access to Scotia Academy to upskill and develop your skills

ScotiaMcLeod Administrative Associate

Scotiabank
Markham - 101.12km
  Administrative Jobs Full-time
As a cornerstone business within Scotia Wealth Management®, ScotiaMcLeod has earned a reputation for integrity based on service excellence and trusted investment advice. Our adviso...
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Feb 18th, 2024 at 02:31

Silicon Design Engineer 2 Full-time Job

AMD CANADA

Engineering   Markham
Job Details

Overview

WHAT YOU DO AT AMD CHANGES EVERYTHING

We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences – the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world’s most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. 

AMD together we advance_

Responsibilities

SILICON DESIGN ENGINEER

 

THE ROLE:

We are currently looking for a GPU System-on-a-Chip Verification Engineer who will be part of a team working on next generation of a complex GPU SOCs which include integration of GPU core, Multi-Media, Infinity Fabric, PCIE, etc. The successful candidate will play a key role in SOC verification performing the following duties for functional, power, and performance aspects with simulation and hardware emulation environment.


THE PERSON:

  • Strong documentation and communication skills
  • Good people skills. Organized and methodical with proven ability to plan and execute
  • Ability to work well in a dynamic, fast-paced, pressure filled environment
  • Flexible in terms of responsibilities and hours
     

KEY RESPONSIBILITIES:

  • A truly multidisciplinary function, working in close collaboration with the front-end designers and physical designers on the various SOC verification efforts
  • Interacting with a wide variety of internal and external design verification development teams, DV methodology, and Silicon IP and tool vendors.
  • Work with architects, and the design and DV team to develop test plans and execute system verification plans from GPU memory coherency, hardware virtualization, address translation, etc.
     

PREFERRED EXPERIENCE:

  • Strong knowledge of programming
  • Strong knowledge of scripting languages preferred
  • Strong knowledge of digital logic and circuits
     

ACADEMIC CREDENTIALS:

Bachelor/Masters Degree in Electrical or Computer Engineering or Computer Science.

Silicon Design Engineer 2

AMD CANADA
Markham - 101.12km
  Engineering Full-time
  78,000  -  117,000
Overview WHAT YOU DO AT AMD CHANGES EVERYTHING We care deeply about transforming lives with AMD technology to enrich our industry, our communities, and the world. Our mission is to...
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Feb 5th, 2024 at 11:58

Transmission connections analyst Full-time Job

Hydro One Networks Inc

IT & Telecoms   Markham
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of 4 years of University training (Grade XII plus 5 years)
Experience: Candidates should have over 2 years and up to and including 4 years experience in relevant field

Other Requirements:

  • The candidates should possess a knowledge of business administration and economics. This is crucial for facilitating various studies and analyses of electrical energy transmission, evaluating the effect of policy on customer relations, and assessing economic and statutory conditions on corporate policy
  • The candidates should also have a good understanding of rate structures and rate setting, including its impact on the economic evaluation of new transmission connections
  • The candidates should demonstrate proficiency in English, with strong written and oral presentation skills to communicate effectively. This is essential for understanding and interpreting regulatory and market rule requirements, writing reports, policies, and procedures, as well as producing, reviewing, and modifying contracts
  • The candidates should have experience in project coordination, contract administration, and database administration (NAMCIS, Infobase, and CRM) and possess expertise in contract management, including construction, development, negotiating, monitoring, and dispute resolution
  • The candidates should have hands-on experience in customer service implementation to contribute effectively to the division’s objectives and have gained experience within the Company to be familiar with the organizational structure, contacts, applicable policies, procedures, and practices
  • The candidates should have experience in managing complex projects, including the use of project management software and quantitative analysis and possess experience to understand the inter-related activities of other Network asset management departments and divisions
  • The candidates should have experience to comprehend significant business issues, the methods of effecting changes in service procedures and practices, and in delivering related written/oral presentations
  • The candidates should have a comprehensive understanding of the Transmission System Code, Distribution System Code, and Retail Settlements Code as they relate to customer connection processes and programs
  • The candidates should have experience and familiarity with other electrical utility practices related to managing customer service issues and resource management

Responsibilities:

  • The candidates should be able to support the design, development, and process administration for effective management of customer agreements and the associated efficient policies and procedures impacting the delivery of services to Key Accounts
  • The candidates should be able to handle contractual documents, including connection agreements, facilities agreements, letters of intent, and service agreements, manage project tracking for Key Accounts efficiently and provide system data, such as power quality information and SCADA data
  • The candidates should be able to provide intellectual property, including system maps, single line diagrams, and line and station facility layout and manage wholesale/retail customer inquiries and disputes effectively
  • The candidates should be able to provide support to field staff and management on all aspects of customer service affecting Key Accounts policies, service initiatives, tariffs, training, and technical issues related to customer service
  • The candidates should be able to maintain a customer response log, ensuring compliance with the license requirement for a 30-day customer response and handle customer communication letters, training, and seminars efficiently
  • The candidates should be able to administer commercial wholesale/retail customer databases, ensuring the correct application of Ontario Energy Board (OEB) approved Transmission tariffs for wholesale/retail customers
  • The candidates should be able to track connection response obligations according to the license timetable prescribed by the OEB, coordinate departmental performance reporting and participate in various projects on behalf of the division, including developing work plans and project schedules
  • The candidates should be able to The candidates should be able to participate as a member on cross-functional teams involved in the Company’s Networks function, such as connection processes and service or quality improvements for wholesale/retail customers
  • The candidates should be able to identify issues, conduct analysis, consult with stakeholders, and evaluate alternatives to formulate recommendations that ensure the Company’s Networks business meets or exceeds industry standards
  • The candidates should be able to participate in industry trade organizations and conferences to ensure the Company stays abreast of changes that could impact wholesale/retail customer connections and to ensure its business operations meet industry best practices
  • The candidates should be able to perform other duties as required

Transmission connections analyst

Hydro One Networks Inc
Markham - 101.12km
  IT & Telecoms Full-time
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates should have completion of 4 years of University training (Grade XII plus 5 yea...
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Feb 1st, 2024 at 15:14

Construction labourer Full-time Job

MAPLE LEAF MARINAS HOLDINGS GP INC.

Construction Jobs   Port Colborne
Job Details

Construction labourer for Maple Leaf Marinas Holdings G.P. Inc
Port Carling, ON
Vacancies: 1

Salary: $34.07/hr 30hours/week
Start date: As soon as possible
Terms of employment: Permanent/Full-time

Tasks:
Evaluate daily operations
PLoad, unload and transport construction materials
Erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades
Mix, pour and spread materials such as concrete and asphalt
Assist in framing houses, erecting walls and building roofs
Assist in demolishing buildings
Clean and pile salvaged materials
Clean up chemical spills and other contaminants

Work conditions and physical capabilities:
Physically demanding
Attention to detail
Hand-eye co-ordination

Education: No degree, certificate or diploma
Languages: English
Experience: Experience an asset

How to apply:
By Email: [email protected]

Required languages: English

Education level: No degree, certificate or diploma

Required skills: Experience an asset

Closest intersection: Port Carling, ON

Construction labourer

MAPLE LEAF MARINAS HOLDINGS GP INC.
Port Colborne - 101.47km
  Construction Jobs Full-time
  34.07
Construction labourer for Maple Leaf Marinas Holdings G.P. Inc Port Carling, ON Vacancies: 1 Salary: $34.07/hr 30hours/week Start date: As soon as possible Terms of employment: Per...
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Nov 20th, 2024 at 14:16

Administrative assistant Full-time Job

MAPLE LEAF MARINAS HOLDINGS GP INC.

Administrative Jobs   Port Colborne
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

1 to less than 7 months

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Retail/wholesale establishment/distribution centre

Responsibilities

Tasks

  • Evaluate daily operations
  • Plan and organize daily operations
  • Schedule and confirm appointments
  • Manage contracts
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Compile data, statistics and other information
  • Order office supplies and maintain inventory
  • Set up and maintain manual and computerized information filing systems
  • Type and proofread correspondence, forms and other documents
  • Perform data entry
  • Provide customer service
  • Maintain and manage digital database

 

The employer accepts applications from:

 

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

 

How to apply

By email

[email protected]

Administrative assistant

MAPLE LEAF MARINAS HOLDINGS GP INC.
Port Colborne - 101.47km
  Administrative Jobs Full-time
  34.07
Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience 1 to less than 7 months On site  Work must be completed at t...
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Nov 19th, 2024 at 13:52

HVAC & Refrigeration Mechanic Full-time Job

Cameco Plc

Maintenance & Repair   Port Colborne
Job Details

Position and Responsibilities

 

The Port Hope conversion facility is seeking a HVAC & refrigeration mechanic to join our maintenance team.

 

As a member of the maintenance team, you will be responsible for the maintenance of the various types of installs, repairs, adjustments, calibrations, modifications and service all conversion heating, ventilating and air conditioning and refrigeration units.

 

Education and Qualifications

                                                                                                                                  

Requirements of the position:

  • C of Q Refrigeration and Air Conditioning Systems Mechanic (313A)
  • Must have completed 5 year apprenticeship.
  • Must have 5 years’ experience in an industrial setting.
  • Must provide a set of trade related tools.
  • Physically fit to perform assigned tasks.
  • Clear background check

 

 

Safety Sensitive Site

 

Job Posting ID: 40316

Posted Date: October 29, 2024

Closing Date: November 16, 2024

HVAC & Refrigeration Mechanic

Cameco Plc
Port Colborne - 101.47km
  Maintenance & Repair Full-time
Position and Responsibilities   The Port Hope conversion facility is seeking a HVAC & refrigeration mechanic to join our maintenance team.   As a member of the maintenance team...
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Oct 30th, 2024 at 18:45

HR Coordinator Full-time Job

Maple Leaf Foods Inc.

Human Resources   Port Colborne
Job Details

 The Opportunity:

The Human Resources Coordinator is a key member of the HR Team at the Port Perry facility supporting hourly employees and upholding company policies and programs in a fast-paced manufacturing facility. Reporting to a remote HR Manager the incumbent is responsible for establishing credibility with employees by addressing and responding to inquiries and managing employee relations in a unionized environment. He/she must ensure timelines are met with a high level of accuracy while producing high quality work.

Any MLF team member interested in being considered for this role are encouraged to apply online by March 01. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

  • First point of contact for all HR inquires
  • Update employee information in SAP including job, wage, address, direct deposit; ensure Kronos (time and attendance system) is updated and payroll reports are processed
  • Coordination of internal job postings for the Hourly group along with recruitment/selection for external applicants
  • Orientation (preparation of new hire packages, facilitating/collaborating with QA and OH&S for orientation booking)
  • New hire setup (timely and accurate preparation of WIN-PAK time cards, entering documented in SAP and Kronos in a timely manner)
  • Responds to employee inquires, in areas of benefits, vacations, LOAs, wage increases and other HR processes
  • Manage employee benefits and pension plans through third party provider including enrollments, changes and terminations for the Hourly group
  • Process biweekly payroll for frontline team members, salary overtime and 3rd party timesheets where applicable
  • Accurately maintain employee files
  • Assist with general employee requests regarding HR related policy and procedures
  • Assist with HR metrics and SAP report creation
  • Coordinate and assist with annual employee training
  • Ad hoc reporting and other duties as assigned
  • Support the HR Manager on Labour Relations initiatives, including but not limited to investigations and collective bargaining

What You’ll Bring:

  • Post-secondary education in Human Resources an asset
  • 1-2 years Human Resources related experience
  • Experience working in a unionized environment an asset
  • Strong interpersonal, presentation and communication (oral, written, listening) skills
  • Ability to multi-task and meet deadlines with a high level of accuracy and urgency
  • Strong Organization & Analytical Skills
  • Proficient in Microsoft office software (Word, Excel, Outlook)
  • Capability to take initiative and problem solve
  • Strong administrative skills with careful attention to detail

What We Offer at Maple Leaf Foods:

  • Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
  • An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
  • Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
  • Defined Contribution Pension Plan with company matching that starts on your first day of employment.
  • Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
  • Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
  • Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

HR Coordinator

Maple Leaf Foods Inc.
Port Colborne - 101.47km
  Human Resources Full-time
 The Opportunity: The Human Resources Coordinator is a key member of the HR Team at the Port Perry facility supporting hourly employees and upholding company policies and programs...
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Feb 18th, 2024 at 02:22

Electrical, HVAC and AV Project Coordinator Full-time Job

SIFFT Electric Ltd.

Engineering   Port Colborne
Job Details

We’re looking for a full-time Electrical, HVAC and AV Project Coordinator to work with us at our Port Carling office in beautiful Muskoka. Reporting to the Operations Manager, you will support the coordination of all of our electrical, HVAC and audio-video projects and ensure purchasing processes are running smoothly and accurately.

 

What you’ll do

  • Review drawings and specification packages for take-offs.
  • Assist in estimating new and ongoing projects.
  • Track all custom lighting and material for jobs throughout the lifecycle.
  • Receive custom materials in the warehouse and ensure the accuracy of products.
  • Document and follow up on important actions and decisions from project changes.
  • Ensure project and task deadlines are met.
  • Provide administrative support to the General Manager and Operations Manager as needed.
  • Undertake project tasks as required and perform other work-related duties as directed by the supervisor.

 

Requirements

  • Ability to lift 50 lbs.
  • Exceptional verbal, written, and presentation skills.
  • Ability to work effectively both independently and as part of a team.
  • Experience using computers for a variety of tasks.
  • High competency in Microsoft applications, including Word, Excel, AutoCAD, and Outlook.
  • Knowledge of file management, transcription, and other administrative procedures.
  • Skilled problem-solving skills, high attention to detail, and ability to produce a consistent and significant volume of work. 
  • Keen collaborator with strong communication skills, advanced organization skills, initiative and the ability to meet tight deadlines.

 

Experience and qualifications

  • Bachelor's degree in project management or related field of study.
  • Minimum 10 years experience working in the electrical industry.
  • Minimum 10 years experience in a work environment that required the use of similar skills required for this position.
  • Experience in sales using inventory management systems like InFlow is an asset.

 

Salary and benefits

SIFFT offers a competitive wage based on an individual’s experience level. We also provide all full-time employees with a comprehensive benefits package and retirement savings plan.

Electrical, HVAC and AV Project Coordinator

SIFFT Electric Ltd.
Port Colborne - 101.47km
  Engineering Full-time
  20  -  23
We’re looking for a full-time Electrical, HVAC and AV Project Coordinator to work with us at our Port Carling office in beautiful Muskoka. Reporting to the Operations Manager, you...
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Jan 31st, 2024 at 11:58

Logistics Specialist Full-time Job

Magna Exteriors

Transportation & Logistics   Newmarket
Job Details

Group Summary:

The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.

 

Job Responsibilities:

  • Co-ordination of all inbound Dortec truck traffic.
  • Liaise with all departments in Dortec for all incoming shipments tracing material and ensuring it arrives in a timely manner.
  • Ensures premium freight/expedite is authorized by department head.
  • Tracking of all premium and regular freight cost.
  • Define improvements and cost savings for transportation North America and Overseas and ensure the corresponding measurable.
  • Liaise with selected carriers for the definition of routings and transportation schedules.
  • Determine most efficient equipment specific for routings.
  • Liaise with all departments regarding shipments and receipts of all material flow for outside processing.
  • Design, develop and implement Logistic procedures, policies and forms.
  • Verify and assist with shipping/customs documentation to ensure it is accurate and complete.
  • Tracking of all inbound and outbound trucking activities.
  • Rectify service and operation problems and advise supervisor to ensure adjustments for correction.
  • Ensures efficient transportation, cost saving opportunities.
  • Providing information on a daily basis, identify trouble areas and implementing procedures to reduce confusion.
  • Maintain plant/carrier relations, insuring service levels are within expectations.
  • Recognizes problem areas when loading and/or unloading operations are being performed either at supplier locations or plant.
  • Oversee the appropriate paperwork requirements to ensure all shipments receive proper documentation.
  • Arrange movement of defective material to Supplier
  • Perform other duties as required.

 

Qualification and Skills

  • Completion of high school or equivalent.
  • 3 to less than 5 years of work-related experience.
  • Post-secondary education in Logistics or equivalent experience.
  • CITT Certification would be an asset
  • TMS (Transport Management System) knowledge, would be an asset
  • Excellent knowledge of computer software including but not limited to MRP, Drive, and Microsoft Office: Word, Excel & PowerPoint

 

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

 

Worker Type:

Regular / Permanent

 

Group:

Magna Mechatronics, Mirrors & Lighting

Logistics Specialist

Magna Exteriors
Newmarket - 102.2km
  Transportation & Logistics Full-time
Group Summary: The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to de...
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May 13th, 2025 at 17:07

Operations Manager Full-time Job

Magna Exteriors

Management   Newmarket
Job Details
The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.

 

Job Responsibilities:

Your Responsibilities

  • Responsible and accountable to lead, manage, support and provide direction to all staff within the operation/department through effective goals/objectives, performance monitoring and reviews, communication and the execution of on-the-job training and development plans.
  • Ensures a robust operational/department structure by maintaining effective staffing levels and creating succession plans and related employee development plans to support current and future needs. 
  • Develops and executes an annual strategic plan for the Operation/Department supporting company performance objectives and industry/field related benchmarking and trends.
  • Collects measures and monitors data related to the overall effectiveness of the Operation/Department; benchmarking and analyzing these trends to establish action plans for continuous improvement (QOS process).
  • Develops and implements new processes and procedures, as needed to support changing business demands.
  • Facilitates effective two-way communication through scheduled department/staff meetings (minimum monthly) and an Open Door philosophy.
  • Facilitates and promotes a work environment based on fairness and concern for people, in accordance with the principles of the Magna Employee Charter.
  • Ensures visibility and accessibility to employees, by practicing Management By Walking Around (MBWA).
  • Accountable for Operational/Department budget preparation, approval and attainment.
  • Takes a leadership role in the flawless launch execution of product into the specified operation.
  • Ensures confidentiality of all proprietary and human resources related information.
  • Overtime and travel may be required to support achievement of objectives.
  • Involvement in the accident/incident investigation program, determine root causes, correct actions and following-up to ensure completion.
  • Seeks out and corrects unsafe acts or conditions, ensuring all health and safety policies are followed.
  • Conducts planned workplace inspections, as scheduled by the Environmental, Health and Safety Department.
  • Perform other duties as required

 

Who we are looking for

  • 7 or more years of work-related experience.
  • Minimum of 5 years automotive or related experience in a Manufacturing/Production role.
  • Post-secondary Degree/Diploma in a related field.

 

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

 

Worker Type:

Regular / Permanent

 

Group:

Magna Mechatronics, Mirrors & Lighti

Operations Manager

Magna Exteriors
Newmarket - 102.2km
  Management Full-time
The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique ve...
Learn More
Mar 31st, 2025 at 15:15

Customer Service Representative Full-time Job

BMO Canada

Customer Service   Newmarket
Job Details

Application Deadline:

12/19/2024

Address:

17600 Yonge Street

 

Language capabilities: Mandarin and Cantonese

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
Newmarket - 102.2km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 12/19/2024 Address: 17600 Yonge Street   Language capabilities: Mandarin and Cantonese     Delivers exceptional service to BMO customers and prospects. Identi...
Learn More
Dec 6th, 2024 at 14:21

Customer service representative supervisor Full-time Job

KORSMET INC.

Customer Service   Newmarket
Job Details

Overview

Languages

English

Education

  • College/CEGEP

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Authorize routine deposits and withdrawals
  • Co-ordinate activities with other work units or departments
  • Establish work schedules and procedures
  • Examine and verify the accuracy of work
  • Identify workers’ training needs
  • Prepare and submit reports
  • Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
  • Train staff/workers in job duties, safety procedures and company policies
  • Co-ordinate, assign and review work
  • Requisition materials and supplies
  • Ensure smooth operation of computer equipment and machinery
  • Arrange for maintenance and repair work

Supervision

  • 1 to 2 people

Additional information

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Interpersonal awareness
  • Judgement
  • Organized
  • Reliability
  • Team player

 

How to apply

By email

 

[email protected]

Customer service representative supervisor

KORSMET INC.
Newmarket - 102.2km
  Customer Service Full-time
  32  -  34
Overview Languages English Education College/CEGEP Experience 7 months to less than 1 year On site  Work must be completed at the physical location. There is no option to work remo...
Learn More
Oct 10th, 2024 at 15:38

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