1723 Jobs Found

Housekeeping room attendant Full-time Job

The Juniper Hotel & Bistro

Hospitality   Banff
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

  • The candidates should be capable of working in a fast-paced environment, willing to perform repetitive tasks, and prepared for physically demanding work
  • The candidates should demonstrate attention to detail and be comfortable with bending, crouching, and kneeling

Other Requirements:

  • The candidates should exhibit flexibility and show initiative
  • The candidates should be reliable team players

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to sweep, mop, wash, and polish floors, dust furniture, and vacuum carpeting, area rugs, draperies, and upholstered furniture
  • The candidates should be able to make beds, change sheets, distribute clean towels and toiletries, and stock the linen closet
  • The candidates should be able to clean, disinfect, and polish kitchen and bathroom fixtures and appliances, handle and report lost and found items, attend to guests’ requests for extra supplies or other items, provide basic information on facilities, pick up debris, and empty trash containers, as well as wash windows, walls, and ceilings

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By mail
#1 Juniper Way, Box 3449
Banff, AB
T1L 1E1

Housekeeping room attendant

The Juniper Hotel & Bistro
Banff - 337.43km
  Hospitality Full-time
  18
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as degree, certificate or d...
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Feb 8th, 2024 at 13:43

Regional Operations Manager Full-time Job

BC Housing Management Commission (Burnaby) Public Housing Authority

General Category   Colwood
Job Details

Reporting to the Regional Director, the Regional Operations Manager is responsible for managing and overseeing the delivery of property management services for directly managed buildings, group homes, and non-profit portfolio in the region. He/She/they oversee the operational requirements and budgetary needs of the regional portfolio and provides support to the Regional Director in developing the annual budget and monitoring expenditures within the approved budget. The Regional Operations Manager responds to various internal and external stakeholders to prevent and stabilize sensitive and contentious matters and represents the organization at various community events.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

  • Bachelor’s degree in public administration, urban planning, or a related discipline.
  • Considerable experience in the delivery of property management services and programs related to the service. 
  • Or an equivalent combination of education, training, and experience acceptable to the Employer.

 KNOWLEDGE, SKILLS AND ABILITIES:

  • Considerable knowledge of programs, practices and processes associated with property management. 
  • Considerable knowledge and understanding of the philosophies, principles and standards relating to the development and implementation of social housing and support services for vulnerable populations. 
  • Considerable knowledge and understanding of in delivering social housing programs through non-profit partnerships. 
  • Considerable knowledge and understanding of budgets, financial statements, accounting, and financial systems. 
  • Considerable knowledge of supervisory practices and exceptional team building skills. 
  • Ability to learn and understand the Commission’s programs and operating requirements. 
  • Ability to plan and manage the implementation of program activities, analyse, and solve issues and make effective decisions. 
  • Ability to coordinate work with others, keep management apprised of major issues, and adapt to changing priorities. 
  • Ability to establish and maintain constructive working relationships with housing providers, service providers, sector organizations, community groups (including Indigenous Nations), government agencies and the public and to exhibit diplomacy and tact in the resolution of issues. 
  • Ability to lead, coach and motivate staff in a team setting. 
  • Effective negotiation, conflict resolution, problem solving and consensus building skills. 
  • Effective planning, organizational and time management skills. 
  • Effective leadership, communication, and interpersonal skills. 
  • Proficient in the use of Microsoft Office including Word, Excel, and PowerPoint. 
  • Criminal Record Check is required.

Given the requirements of the position, preference will be given to candidates residing in the Interior Region of British Columbia. However, applicants from other regions are welcome to apply and will be considered if willing to relocate.

Regional Operations Manager

BC Housing Management Commission (Burnaby) Public Housing Authority
Colwood - 337.97km
  General Category Full-time
  113,698  -  140,450
Reporting to the Regional Director, the Regional Operations Manager is responsible for managing and overseeing the delivery of property management services for directly managed bui...
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Oct 18th, 2025 at 13:26

Merchandiser Full-time Job

Coca-Cola Canada Bottling Limited.

Sales & Retail   Colwood
Job Details

Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consumers – keeping beverage sections, end caps, racks and displays filled. Merchandisers are our frontline ambassadors, providing superior service to clients and consumers. 

Territory: Windsor, New Minas, Greenwood

Schedule: 24 to 30 hours a week. Must be available Tuesday, Wednesday, Thursday and Saturday

Salary: $18.33 + mileage

For a glimpse into the exciting world of merchandising and to learn more about this opportunity, watch this short video https://vimeo.com/461498439/bc39f09af3

Responsibilities

  • Maintain and replenish products in store racks, shelves, displays, and coolers by transporting product between backroom/storage room to front-of-store with manual equipment (pallet jack, hand-truck).
  • Build, change or remove product displays while adhering to company standards; maintaining product signage; cleaning product space and securing damaged or defective product.
  • Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety.
  • Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom materials (i.e., pallets, product shells etc.); completing any required paperwork.
  • Maintain an orderly and clean work area in compliance with Company safety and sanitation requirements.
  • Maintain professional relationships with co-workers and customers.
     
  • Physical Requirements:
    • Repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance.
    • Consistent kneeling, squatting and reaching above the head.
    • Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance.
    • Ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination.
    • Ability to stand and walk for long periods of time.

Qualifications

  • Must be 17 years of age.
  • Minimum one (1) year experience working in grocery, retail, warehousing or related field preferred.
  • Experience working with manual or powered pallet jacks preferred.
  • Minimum one (1) year experience working under little to no supervision preferred.
  • Must have a personal vehicle for use during working hours
  • Must have current vehicle liability insurance.
  • A valid driver’s license with a clean driving record with no major violations over the last three (3) years.

Merchandiser

Coca-Cola Canada Bottling Limited.
Colwood - 337.97km
  Sales & Retail Full-time
  18.33
Coke Canada Bottling Merchandisers work in local grocery stores helping our clients keep Coke Canada Bottling products fully stocked and available to consumers – keeping beverage s...
Learn More
May 23rd, 2025 at 15:38

Minibulk Driver - Merchandiser Full-time Job

Saputo Diary

Transportation & Logistics   Colwood
Job Details
  • Facility and Work Location: Drop site in Middleton
  • Shift/Hours: Tuesday to Friday, 6:00 to 16:00
  • Hourly Rate: 29.75$

About This Opportunity

Coke Canada Bottling Bulk Drivers are responsible for the delivery of pre-ordered products to assigned accounts. This is a short haul role and all driving will be locally based.

Responsibilities

  • Deliver pre-ordered products to customers on assigned route using a Coke Canada Bottling fleet truck
  • Check accuracy and stability of truck load
  • Follow all Coke Canada Bottling and Store policies regarding equipment and safety
  • Offload products and bring into the customer’s location
  • Merchandise product into customer location as needed
  • Collect company property
  • Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety
  • Maintain professional relationships with co-workers and customers

Qualifications

  • Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years
  • One (1) plus year of commercial driving experience
  • One to three years of general work experience
  • Local delivery experience preferred
  • Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance
  • Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance

Minibulk Driver - Merchandiser

Saputo Diary
Colwood - 337.97km
  Transportation & Logistics Full-time
  29.75
Facility and Work Location: Drop site in Middleton Shift/Hours: Tuesday to Friday, 6:00 to 16:00 Hourly Rate: 29.75$ About This Opportunity Coke Canada Bottling Bulk Drivers are re...
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May 14th, 2025 at 18:13

Bulk Driver Full-time Job

Coca-Cola Canada Bottling Limited.

Transportation & Logistics   Colwood
Job Details

Coke Canada Bottling Bulk Drivers are responsible for the delivery of pre-ordered products to assigned accounts. This is a long-haul role and requires overnights. This is a short haul role and all driving will be locally based.

Responsibilities

  • Deliver pre-ordered products to customers on assigned route using a Coke Canada Bottling fleet truck
  • Check accuracy and stability of truck load
  • Follow all Coke Canada Bottling and Store policies regarding equipment and safety
  • Offload products and bring into the customer’s location
  • Merchandise product into customer location as needed
  • Collect company property
  • Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety
  • Maintain professional relationships with co-workers and customers

Qualifications

  • Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years
  • One (1) plus year of commercial driving experience
  • One to three years of general work experience
  • Local delivery experience preferred
  • Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance
  • Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance

Bulk Driver

Coca-Cola Canada Bottling Limited.
Colwood - 337.97km
  Transportation & Logistics Full-time
Coke Canada Bottling Bulk Drivers are responsible for the delivery of pre-ordered products to assigned accounts. This is a long-haul role and requires overnights. This is a short h...
Learn More
Feb 20th, 2025 at 13:57

Fruit farmer (LMIA Approved) Full-time Job

SA Farm

General Category   Colwood
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 7 months

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

  • Are you available for the advertised start date?
  • Do you have previous experience in this field of employment?

Fruit farmer (LMIA Approved)

SA Farm
Colwood - 337.97km
  General Category Full-time
  16.75
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as degree, certificate or d...
Learn More
Jan 23rd, 2024 at 12:37

Heavy Duty Mechanic Full-time Job

New West Truck Centres

Maintenance & Repair   Cranbrook
Job Details

The role

Problem Solving – 20% of your time is spent here

  • Get a clear understanding of the problem from the detailed notes provided by Service Advisors
  • Using our state of the art tools, diagnose complex engines, transmissions, hydraulics, electrical and electronic systems
  • Interpret the diagnostics, document your findings, establish timelines for repair

Repair – 70% of your time is spent here

  • Hands on work, get in there and fix it
  • Test vehicles to ensure they meet safety standards and are running properly
  • Coordinate with the back counter parts technicians to ensure parts for the repair are in stock or ordered to perform repairs and maintenance

Reports and training – 10% and its important!

  • Keep close track of your time and document everything done to repair the problem
  • Continuous upskilling and development through in-house training programs to advance employees in the latest technology in trucking as well as their career at New West

Education/Certification

  • Journeyman Red Seal Heavy Equipment Certificate
  • Class 1 or Class 3 driver’s license, is an asset

Experience

  • 5+ years working as Heavy Equipment Technician or Heavy Duty Mechanic with Freightliner experience.
  • Ability to read and interpret schematics, technical manuals, and diagnostic codes.

3 Things To be successful as a Heavy Duty Mechanic

1. Internal drive & curiosity to get to Why

2. Always willing to help out

3. Never stop learning

Other details

  • We welcome all qualified candidates to apply, the diversity of our workforce reflects the communities and customers we serve
  • Professional references will be required

Heavy Duty Mechanic

New West Truck Centres
Cranbrook - 349.43km
  Maintenance & Repair Full-time
The role Problem Solving – 20% of your time is spent here Get a clear understanding of the problem from the detailed notes provided by Service Advisors Using our state of the art t...
Learn More
Nov 22nd, 2024 at 13:00

Heavy Duty Mechanic Full-time Job

New West Truck Centres

Maintenance & Repair   Cranbrook
Job Details

The role

Problem Solving – 20% of your time is spent here

  • Get a clear understanding of the problem from the detailed notes provided by Service Advisors
  • Using our state of the art tools, diagnose complex engines, transmissions, hydraulics, electrical and electronic systems
  • Interpret the diagnostics, document your findings, establish timelines for repair

Repair – 70% of your time is spent here

  • Hands on work, get in there and fix it
  • Test vehicles to ensure they meet safety standards and are running properly
  • Coordinate with the back counter parts technicians to ensure parts for the repair are in stock or ordered to perform repairs and maintenance

Reports and training – 10% and its important!

  • Keep close track of your time and document everything done to repair the problem
  • Continuous upskilling and development through in-house training programs to advance employees in the latest technology in trucking as well as their career at New West

Education/Certification

  • Journeyman Red Seal Heavy Equipment Certificate
  • Class 1 or Class 3 driver’s license, is an asset

Experience

  • 5+ years working as Heavy Equipment Technician or Heavy Duty Mechanic with Freightliner experience.
  • Ability to read and interpret schematics, technical manuals, and diagnostic codes.

3 Things To be successful as a Heavy Duty Mechanic

1. Internal drive & curiosity to get to Why

2. Always willing to help out

3. Never stop learning

Other details

  • We welcome all qualified candidates to apply, the diversity of our workforce reflects the communities and customers we serve
  • Professional references will be required

Heavy Duty Mechanic

New West Truck Centres
Cranbrook - 349.43km
  Maintenance & Repair Full-time
The role Problem Solving – 20% of your time is spent here Get a clear understanding of the problem from the detailed notes provided by Service Advisors Using our state of the art t...
Learn More
Nov 22nd, 2024 at 12:59

Courier Team Lead Full-time Job

Federal Express Corporation Canada

Transportation & Logistics   Cranbrook
Job Details
  • Location: 1001 Industrial Road 2, CRANBROOK, BC V1C 4K7, Canada

To assist management in overseeing daily sort, delivery / pickup activities and remote domicile location/feeder Ops (where applicable). Leads the sector as assigned ensuring best practices and effective operations and models the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements

High school diploma/equivalent

Related Experience Requirements

Minimum number of years required for entry to this job

2 years current courier experience

Other specific mandatory experience requirements - (Preferred)

Personal Development Stream of Excel

Technical Skill Requirements

Solid knowledge of the following:

Must possess a valid drivers licence and have a good driving record.

Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.

Remains current with training in BP and defensive driver / process updates.

Good understanding of FedEx products, features of service, general operations.

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Some knowledge of Federal Express operations and Canadian Customs regulations an asset.

Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.

Ability to prioritize and delegate in a time-sensitive manner.

Interpersonal Skill Requirements

Demonstrated excellent interpersonal, customer relations and communication skills.

Good analytical, problem solving, prioritization and organization skills

Team player

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements

High school diploma/equivalent

Related Experience Requirements

Minimum number of years required for entry to this job

2 years current courier experience

Other specific mandatory experience requirements - (Preferred)

Personal Development Stream of Excel

Technical Skill Requirements

Solid knowledge of the following:

Must possess a valid drivers licence and have a good driving record.

Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.

Remains current with training in BP and defensive driver / process updates.

Good understanding of FedEx products, features of service, general operations.

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Some knowledge of Federal Express operations and Canadian Customs regulations an asset.

Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.

Ability to prioritize and delegate in a time-sensitive manner.

Interpersonal Skill Requirements

Demonstrated excellent interpersonal, customer relations and communication skills.

Good analytical, problem solving, prioritization and organization skills

 

Team player

Courier Team Lead

Federal Express Corporation Canada
Cranbrook - 349.43km
  Transportation & Logistics Full-time
Location: 1001 Industrial Road 2, CRANBROOK, BC V1C 4K7, Canada To assist management in overseeing daily sort, delivery / pickup activities and remote domicile location/feeder Ops...
Learn More
Sep 3rd, 2024 at 14:12

Administrative Assistant Full-time Job

Royal Bank Of Canada

Administrative Jobs   Cranbrook
Job Details

What is the opportunity?

 

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

 

The RBC Dominion Securities branch located in Cranbrook, BC is looking for a resourceful, empathetic and collaborative individual to join our leading wealth management firm as an Administrative Assistant.

 

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory team functions fluidly and that each member receives the assistance they need to perform at their best.

 

What will you do?

 

  • Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
  • Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
  • Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
  • Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
  • Assist the Advisor team in welcoming and onboarding new clients.
  • Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects.

 

What do you need to succeed?

Must-have

  • Strong skills in working with various business applications/technology
  • High level of time management and organization skills
  • Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
  • Exceptional verbal and written communication

 

Nice-to-have

  • Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
  • Knowledge of RBC Dominion Securities’ systems and procedures
  • Experience in the securities industry is an asset

 

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • An opportunity to make a difference and have a lasting impact on the lives of others
  • The chance to work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services

 

 

 

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

 

 

 

Additional Job Details

Address:

926 BAKER ST:CRANBROOK

City:

CRANBROOK

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-08-27

Application Deadline:

2024-09-27

Administrative Assistant

Royal Bank Of Canada
Cranbrook - 349.43km
  Administrative Jobs Full-time
What is the opportunity?   RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collabo...
Learn More
Aug 27th, 2024 at 15:12

Customer Rep-Station-2 Part-time Job

Federal Express Corporation Canada

Customer Service   Cranbrook
Job Details
  • Location: 1001 Industrial Road 2, Cranbrook, BC V1C 4K7, Canada

 

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

 

Additional Details:Pay Rate: $20.95 / hour

Customer Rep-Station-2

Federal Express Corporation Canada
Cranbrook - 349.43km
  Customer Service Part-time
  20.95
Location: 1001 Industrial Road 2, Cranbrook, BC V1C 4K7, Canada   To provide accurate information and assistance to customers requiring direct customer interface. To perform admini...
Learn More
Aug 26th, 2024 at 14:20

Customer Service Representative Full-time Job

BMO CANADA

Customer Service   Cranbrook
Job Details

Application Deadline:

07/19/2024

Address:

934 Baker Street

Job Family Group:

Retail Banking Sales & Service

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

Compensation and Benefits:

$33,850.00 - $43,500.00

Customer Service Representative

BMO CANADA
Cranbrook - 349.43km
  Customer Service Full-time
Application Deadline: 07/19/2024 Address: 934 Baker Street Job Family Group: Retail Banking Sales & Service   Delivers exceptional service to BMO customers and prospects. Ident...
Learn More
Jun 19th, 2024 at 14:58

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