4576 Jobs Found

Cook Full-time Job

SME PIZZA ONTARIO LTD.

Tourism & Restaurants   Thorold
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Prepare and cook complete meals or individual dishes and foods
  • Supervise kitchen staff and helpers
  • Maintain inventory and records of food, supplies and equipment
  • Manage kitchen operations

Supervision

  • Cook (general)

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Repetitive tasks
  • Work under pressure

 

The employer accepts applications from:

 

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

392 John St. ThornhillON L3T 5W6

How to apply

By email

[email protected]

Cook

SME PIZZA ONTARIO LTD.
Thorold - 187.26km
  Tourism & Restaurants Full-time
  17.20
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Nov 19th, 2024 at 13:56

Administrative Assistant III Full-time Job

Enbridge Inc.

Administrative Jobs   Thorold
Job Details

We are looking for an Admin Assistant III Depot Support. In this role, you will be responsible for providing daily administrative support and logistics to the Operations teams in the Southeast Region and will work with the Supervisory team to ensure payroll-related and time-keeping activities, and operational support duties are completed accurately and on-time and compliance programs are monitored and on target.

 

We offer opportunities for growth, with a competitive benefits and pension plan. We'd love to hear from you! Apply today to this phenomenal opportunity with us. #joinourteam

 

What You Will Do:

  • Schedule, track and coordinate all mandatory EH&S compliance programs, Technical Training, OQ and Safety Observations following up with employees as the need arises, ensuring 100% employee completion in accordance with timeline targets.

  • Responsible for processing weekly payroll file, adjusting time in Workday as required

  • Responsible for managing the employee uniform and Personal Protective Equipment orders including tracking of eligibility, returns and managing overall program within budgeted allocation.

  • Update all tracking tools used for Work Management-Operations workload planning and scheduling.

  • Maintain and communicate changes to the on-call schedules. Provide meeting support and participates in various meetings (example J.H.S.C), internal committees, teams, and initiatives. Monitor and review action items and assure timely response and follow up.

  • Code and input invoices in SAP/Markview for all regional expenditures.

  • Responsible for handling expenses for Operations staff.

  • Provide daily support for Workday, IT requests, and office supplies. Prepare managerial reporting for employee training including Learning Management System and Computer Based Training.

  • Ownership of; email distribution lists, emergency contact listing, communication channels (lobby TV, SharePoint, and business unit file sharing drives).

  • Primary depot contact to facilitate 3rd party access for facilities to co-ordinate repairs for premises.

  • Assist with coordinating training and access requests for both new and existing employees on processes, procedures, and Enbridge systems.

  • Lead end-to-end event planning including both in-person and virtual events.

  • Support and participate in various internal committees, teams and initiatives.

  • Lead correspondence, filing, and general administrative duties etc. as directed. Regular travel to all Southeast Operations depots will be required as the need arises

 

Who You Are:

Required:

  • A minimum of 3 years of directly related experience with strong abilities in general office practices, standard office software (Microsoft Office Suite). An equivalent certification and experience combination may be considered.

  • Strong time management, analytical, planning, problem solving, and interpersonal skills.

  • High level of initiative/self-direction, with the capability to perform well under pressure while working independently and in a team environment.

  • Ability to gather, organize, and analyze information with recommendations for action and preparing drafts.

  • Strong understanding of Enbridge functions and systems (Maximo, Markview, Workday, SAP, Oracle).

  • Excellent communication skills (verbal, presentation, and written styles).

  • Excellent interpersonal, customer relations and digital literacy.

  • Labour relations skills and experience working with a collective agreement is desired.

  • Requires a high level of discretion, tact, and diplomacy in dealing with internal and external contacts, and confidential or sensitive information.

 

Preferred:

  • Financial acumen and/or accounting experience would be an asset.

 

Working Conditions (Optional):

  • Typical office environment

  • Travel between depots (30-50%)

 

Flex-Work:

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members. Enbridge’s FlexWork (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start or end time, to opt for a compressed workweek schedule or the option to work from home on Wednesdays and Fridays. Role requirements determine your eligibility for each option. #LI-Hybrid

Administrative Assistant III

Enbridge Inc.
Thorold - 187.26km
  Administrative Jobs Full-time
We are looking for an Admin Assistant III Depot Support. In this role, you will be responsible for providing daily administrative support and logistics to the Operations teams in t...
Learn More
Nov 7th, 2024 at 13:27

Representative, Customer Care Part-time Job

Enbridge Inc.

Customer Service   Thorold
Job Details

Posting End Date:

October 11, 2024

 

What You Will Do:

  • Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, billing inquiries, collections, moves and the investigation of billing exceptions/disputes. Inquiries may range from routine and straightforward tasks to more complex issues.

  • Representative will operate according to performance standards and expectations to ensure customer service quality, effectiveness, and efficiency.

  • The incumbent is required to be flexible and adaptable to complete any and all tasks and activities associated with their skill set(s), i.e., inbound/outbound calls, correspondence and billing adjustments.

  • Accurate completion of all processes, procedures, and follow-up for the type of customer account being worked.

  • Respond to all customers’ communications (i.e., letters, mail, faxes, emails, chat, inter-department inquiries).

  • Achieve customer satisfaction, quality, and productivity levels in accordance with operational targets.

  • Complete other tasks and activities as business needs dictate.

 

Who You Are:

  • Secondary school education or equivalent.

  • Minimum 3 years of clerical and customer contact experience required.

  • Proven verbal and written communication skills.

  • Ability to exercise good judgment with minimal supervision.

  • Knowledge of Customer Information Systems is an asset, including SAP and Kubra.

  • Excellent analytical skills, decision making ability, negotiations and problem-solving skills.

  • Ability to multitask effectively, complete a variety of tasks concurrently, and work under pressure.

  • Excellent interpersonal skills and ability to function within a team.

  • Ability to plan and use time effectively.

  • Flexibility with respect to shifts.

 

Preferred:

  • Mass market billing experience is an asset.

  • Experience in a call center environment preferred.

  • Bilingualism is an asset.

 

#LI-Hybrid

Representative, Customer Care

Enbridge Inc.
Thorold - 187.26km
  Customer Service Part-time
Posting End Date: October 11, 2024   What You Will Do: Responsible for the maintenance of mass market billing accounts including call handling of general customer requests/needs, b...
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Oct 4th, 2024 at 17:51

Service attendant Part-time Job

Petro Canada Gas Station

General Category   Thorold
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates needs Secondary (high) school graduation certificate
Experience: Candidates needs experience of 1 to less than 2 years

 

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

 

 

By email

[email protected]

Service attendant

Petro Canada Gas Station
Thorold - 187.26km
  General Category Part-time
  16.55
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates needs Secondary (high) school graduation certificate Experience: Candidates ne...
Learn More
Jan 11th, 2024 at 06:05

Shift manager - fast food restaurant Full-time Job

KFC

Management   Fort Erie
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Restaurant

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Hire food service staff
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports

Supervision

  • 1 to 2 people

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Combination of sitting, standing, walking
  • Attention to detail

Personal suitability

  • Client focus
  • Flexibility
  • Team player

 

How to apply

By email

[email protected]

Shift manager - fast food restaurant

KFC
Fort Erie - 188.53km
  Management Full-time
  17.50
Overview Languages English Education Secondary (high) school graduation certificate Experience Will train On site  Work must be completed at the physical location. There is no opti...
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Feb 27th, 2025 at 13:07

Retail store supervisor Full-time Job

PETRO CANADA

Sales & Retail   Fort Erie
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Retail service establishment
  • Gas bar

Responsibilities

Tasks

  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash

Supervision

  • 3-4 people

 

How to apply

By email

[email protected]

By mail

 

1326 garrison rdfort erie, ONL2A 1P1

Retail store supervisor

PETRO CANADA
Fort Erie - 188.53km
  Sales & Retail Full-time
  34.10
Overview Languages English Education Secondary (high) school graduation certificate Experience 7 months to less than 1 year On site  Work must be completed at the physical location...
Learn More
Feb 17th, 2025 at 12:47

Maintenance person building Full-time Job

The Barrel

Maintenance & Repair   Fort Erie
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years

Physical Requirements:

  • The candidates should be able to handle repetitive tasks, heavy loads, and physically demanding tasks
  • The candidates should be able to bend, crouch, kneel, and lift up to 23 kg (50 lbs) as required

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to sweep, mop, scrub, wax hallways, floors, stairs, and wash windows, interior walls, and ceilings
  • The candidates should be able to operate industrial vacuum cleaners to remove scraps, dirt, heavy debris, and other refuse, and clean and disinfect bathrooms and fixtures
  • The candidates should be able to make adjustments, minor repairs to heating, cooling, ventilation, plumbing, electrical systems, appliances, and perform other routine maintenance jobs such as painting, drywall repair, and moving heavy furniture, equipment, and supplies

Benefits:

  • The candidates will get free parking available and on-site amenities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume and Cover letter) through the below-mentioned details

By email
[email protected]

Maintenance person building

The Barrel
Fort Erie - 188.53km
  Maintenance & Repair Full-time
  18  -  28
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Aug 26th, 2024 at 13:40

Guard, security Full-time Job

Fort Erie Live Racing Consortium

Security & Safety   Fort Erie
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, training will be provided
Credentials: Certificates, licenses, memberships, courses, CPR Certificate, First Aid Certificate, Security Guard License, and Smart Serve

 

Physical Requirements:

  • The candidates should be able to work in dusty environments, adapting to conditions and maintaining productivity
  • The candidates should be able to be comfortable working in hot outdoor settings, ensuring efficiency and safety in various weather conditions
  • The candidates should be prepared to work outdoors, demonstrating resilience and adaptability to different environments
  • The candidates should be able to work in wet or damp conditions, ensuring tasks are completed effectively despite weather challenges
  • The candidates should be able to work in all weather conditions, demonstrating versatility and readiness to tackle varying outdoor situations- The candidates should be able to maintain attention to detail while performing tasks in a fast-paced environment, ensuring accuracy and efficiency
  • The candidates should be able to be comfortable with a combination of sitting, standing, and walking, adapting to different postures as required by the job
  • The candidates should be able to stand for extended periods, demonstrating endurance and physical resilience in their work

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to enforce regulations effectively to maintain order, resolve conflicts, and monitor establishment activities
  • The candidates should be able to experience in patrolling assigned areas to ensure security and safety
  • The candidates should be able to be capable of picking up and delivering cash and valuables securely and efficiently

Benefits:

  • The candidates will get health benefits dental plan, health care plan, vision care benefits, financial benefits as per collective agreement, life insurance, and other benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, include this reference number in your application SEC2024PT, references attesting experience) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

  • Do you currently reside in proximity to the advertised location?
  • Do you have the above-indicated required certifications?

Guard, security

Fort Erie Live Racing Consortium
Fort Erie - 188.53km
  Security & Safety Full-time
  18.81
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Jun 10th, 2024 at 22:28

Kitchen helper | LMIA Approved Full-time Job

Famstr Ltd

Tourism & Restaurants   Fort Erie
Job Details

Requirements:

Languages: Candidates must have knowledge of the English or French Language

Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

 

Physical Requirements:

  • The candidates should be comfortable working in a fast-paced environment, able to perform repetitive tasks, and stand for extended periods
  • The candidates should also be able to work under pressure

Other Requirements:

    • The candidates should demonstrate client focus and possess efficient interpersonal skills.
  • Additionally, they should show reliability and be a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to bring clean dishes, flatware, and other items to serving areas and set tables efficiently, clear and clean tables, trays, and chairs promptly to maintain a clean dining environment, and load buspans and trays with used items for cleaning and restocking
  • The candidates should be able to package take-out food accurately and securely for customers, portion and wrap foods according to specified guidelines, and prepare, heat, and finish simple food items with attention to quality and presentation
  • The candidates should be able to stock refrigerators and salad bars with fresh ingredients and products, and take customers’ orders accurately and courteously to ensure customer satisfaction

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Kitchen helper | LMIA Approved

Famstr Ltd
Fort Erie - 188.53km
  Tourism & Restaurants Full-time
  16.55
Requirements: Languages: Candidates must have knowledge of the English or French Language Education: Candidates don’t need standard educational qualification such as degree, certif...
Learn More
May 27th, 2024 at 15:36

Customer Experience Associate (Canada) Full-time Job

Scotiabank

Customer Service   Ottawa
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Location(s):  Canada : Ontario : Ottawa 

Customer Experience Associate (Canada)

Scotiabank
Ottawa - 191.25km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Jun 30th, 2025 at 18:52

Licensed HVAC Mechanic (313A & G1) Full-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

Requisition ID: 18109 
Department: Transit Services Dept. 
Service: Transit Bus Oper & Maintenance Service 
Branch: Transit Facility Maintenance Branch 
Employment Type: 2 Full-time Permanent
Work Hours: 40.00hours per week
Affiliation: ATU 279
Salary Information: $36.408- $42.833per hour (2024 rates of pay)
Location: Transit Service, 1500 St.Laurent 
City: Ottawa, ON 
Job Category: Transit Services - OC Transpo; Maintenance and Trades
Application Close: 30/06/2025

JOB SUMMARY

The Transit Facilities Maintenance Unit is responsible for the property management functions associated with the maintenance, operation and repair of all transit facilities.

Reporting to a Plant Supervisor, you are responsible for a full range of installation, testing, trouble-shooting, maintenance and preventive maintenance duties, and for repairing a wide variety of electrical and/or mechanical equipment and installations.  These include, but are not limited to HVAC, hydraulic/pneumatic systems, distribution and switching systems, motors, power storage and conditioning systems, fire, lighting, control and building management systems, and low-pressure boilers/general gas fittings used and/or installed in the garage properties and transitway stations.

EDUCATION AND EXPERIENCE

Journeyman’s certificate as a Refrigeration and Air Conditioning Mechanic 313A and completion of Gas Technician G1 Certification. 

Minimum of 5 years of experience as a Journeyman related to installing, trouble shooting, maintenance and repair of all types of building energy systems, mechanical, Gas and electrical operating equipment, and bus servicing equipment.

CERTIFICATIONS AND LICENCES

TSSA Gas Technician 1 (G1) certificate
Must obtain Forklift Operator Licence within the timeframe determined by the employer
Valid Ontario unrestricted G class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated
Must obtain Ontario unrestricted AZ or DZ class driver’s licence (or provincial equivalent) within the timeframe determined by the employer
Valid Ontario Certificate of Qualification as Refrigeration and Air Conditioning Systems Mechanic 313A

KNOWLEDGE

  • City policies and procedures affecting shop operations
  • Considerable knowledge of the standard methods, tools, equipment, and materials used in the servicing, maintenance and operations of building mechanical systems
  • Relevant guidelines, policies, codes, regulations
  • Building energy systems, mechanical and electrical operating equipment and bus servicing equipment
  • Safe handling of chemicals, lubricants and other service related materials
  • Computer controlled energy systems
  • Building control systems operation and programming
  • Working knowledge of plumbing, HVAC systems, electronic and pneumatic controls
  • Personal computers, with ability to use corporate office software and the Maintenance Management System
  • Safe work practices of the trade
  • Knowledge and awareness of safety issues in the workplace, where there are always members of the public close by when work is being undertaken

COMPETENCIES, SKILLS AND ABILITIES

  • Able to work independently, with minimum direction, and collaboratively with peers and managers as part of a team  
  • Read/interpret blueprints, drawings and sketches to determine specifications and calculate requirements
  • Interpret HVAC control schematics and wiring diagrams
  • Read, understand and execute oral and written instructions and interpret or prepare work orders 
  • Plan work and make estimates of materials and time required to perform the work
  • Communicate effectively, both orally and in writing
  • Possess sound interpersonal skills and ability to relate to the general public and coworkers
  • Possess effective interpersonal and communication skills
  • Must be able to organize, clean and maintain a safe work area within a public environment
  • Must be capable of relating to transit customers, while working in a public environment, and accepting that information requests, complaints, or incidents of confrontational behavior may occur  
  • Possess skill in using trade hand and power tools and equipment with precision
  • Able to operate repair vehicles, scissor lift, forklift, mobile personal lifting devices, and to use ladders. Able to operate emergency generators and welding equipment
  • Able to perform electrical, plumbing, welding operations relating to the trade 
  • Possess analytical skills and be detail oriented
  • Possess solid computer skills and the ability to operate within a computerized maintenance management System
  • Must be able to organize, clean and maintain a safe work area within a public environment
  • Demonstrate a positive attitude, flexibility and adaptability
  • Able to relate to Transit customers, co-workers and the general public and to work in a non-confrontational manner
  • Possess a work record of good attendance and job performance 
  • Able to follow all safety rules and regulations
  • Possess excellent hand/eye coordination, and manual dexterity to perform precise and detailed work 
  • Physically fit, with stamina to perform the job duties (which may include working in a standing position for long time periods, carrying materials, working in cramped areas or at considerable heights and working outdoors year round)
  • Provide own hand tools relating to the trade according to provisions of the Collective Agreement
  • Able to work overtime, be available for scheduled overtime, work a variety of scheduled shifts including split shifts, weekends and evenings, as per the Collective Agreement and/or as required

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
  • Additional vacancies may occur during the competition process
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Licensed HVAC Mechanic (313A & G1)

City Of Ottawa
Ottawa - 191.25km
  Maintenance & Repair Full-time
Requisition ID: 18109  Department: Transit Services Dept.  Service: Transit Bus Oper & Maintenance Service  Branch: Transit Facility Maintenance Branch  Employment Type: 2 Full...
Learn More
Jun 23rd, 2025 at 14:04

Public Service Assistant (InfoService) Part-time Job

City Of Ottawa

Public Service   Ottawa
Job Details

Requisition ID: 16413

Department: Ottawa Public Library

Service: Branch Operations

Branch: Public Services

Employment Type: 1 Temporary Part Time Position (Up to 1 year)

Work Hours: 21 hours per week

Affiliation: CUPE 503 Library

Salary Information: $32.509 - $38.035 per hour (2024 rates of pay)

Location: Nepean Centrepointe Branch, 101 Centrepointe Drive 

City: Ottawa, ON 

Job Category: Ottawa Public Library

Application Close: 04/07/2025 

JOB SUMMARY

Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach. The Public Service units are responsible for customer-centric public library activities, programs and services for the Library's 33 branches, mobile and digital services, to meet the needs of branches in their catchment area.

You are responsible for: providing information, reference and readers advisory services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; providing circulation and page services in the Library and/or the community and/or mini-libraries, nursing homes and other locations; performing routine collection maintenance duties; and promoting Library services.

You may be the senior person in charge or exercise responsibility for the day-to-day operation of the library branch.

Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.

EDUCATION AND EXPERIENCE

Completion of 2-year college diploma in Library and Information Technician Program, or related field 

Minimum of 1 year of related experience.

KNOWLEDGE

  • Adult/children’s literature in a variety of formats, readers’ advisory services, trends in reading, literacy, ESL collections and library programming.
  • Reference resources in print, microform and electronic formats and of current developments in reference services.
  • Electronic database and other bibliographic searching techniques.
  • Principles of collection development and maintenance.
  • Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures.
  • Library circulation procedures and practices.
  • Knowledge of multiple technology platforms (e.g. tablets, phones, e-readers, Android, Apple, Blackberry) as it relates to library offerings
  • Methods and techniques of responding to inquiries and resolving patron complaints.
  • Desktop applications, intranet and internet and keyboarding procedures, to the extent where it may be required to demonstrate such usage to colleagues or library patrons.
  • General knowledge of library policies and procedures.
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Use tact, discretion and confidentiality.
  • Excellent verbal communication skills.
  • Exercise effective judgement and independent decision-making capabilities.
  • To carry out a range of circulation/page activities, including registration, collecting fees, and to respond effectively to a range of library service inquiries and resolve complaints.
  • To perform routine clerical tasks.
  • Minimum keyboard skills of 25 wpm.
  • Data entry, retrieval and keyboarding skills including use of standard office equipment and operation of an IBM compatible computer in Microsoft windows.
  • Ability to think quickly.
  • Ability to learn on the job and apply learning to new technologies as required.
  • Ability to create and design thematic displays.
  • Ability to handle and account for cash and to prepare bank deposits.
  • Perform multiple tasks concurrently.
  • Customer service orientation, including the use of tact, discretion and confidentiality
  • Ease of comfort with technology.
  • Attention to detail.
  • Strong interpersonal skills, ability to deal with the public and handle problems as they arise.
  • Flexibility, ability to adjust priorities.
  • Ability to work effectively as a team member.
  • Strongly committed to quality customer service.
  • To perform routine manual tasks and maneuver book carts and lift boxes up to 40 pounds.

 WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready - immediate requirement for language proficiency: French: oral, reading, writing required. English: oral, reading, writing required. Candidates must meet language requirement for position upon hire.   
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the Ottawa Public Library's satisfaction.; Police record checks completed by a third-party company will not be accepted. 
  • Additional vacancies may occur during the competition process. 
  • Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Public Service Assistant (InfoService)

City Of Ottawa
Ottawa - 191.25km
  Public Service Part-time
Requisition ID: 16413 Department: Ottawa Public Library Service: Branch Operations Branch: Public Services Employment Type: 1 Temporary Part Time Position (Up to 1 year) Work Hours...
Learn More
Jun 23rd, 2025 at 14:03

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