All jobs within 400 km around La Haute-Saint-Charles

At Montreal College - MCIT, Receptionist/Administrative Assistant will help to keep our business operations running efficiently, and we currently need someone to take on this challenging role. We’re seeking an exceptionally detail-oriented and personable Receptionist/Administrative Assistant to work full-time in our fast-paced office. The ideal candidate will bring resourcefulness, organization, and superb communication skills to the role. This person should have experience working in an office, supporting coworkers and students in various administrative tasks. With a knack for keeping cool under pressure.

Responsibilities

Open the office daily, greet visitors, answer, and redirect phone calls, and manage email, regular mail, photocopying, and fax correspondence.

Assist students when they arrived at the College.

Optimize business operations and oversee office supplies and students relations.

Ensure successful workflows, schedules, communications, and office environment on a daily basis.

Perform a variety of clerical duties, such as responding to calls, emails, and requests.

Handle various administrative tasks simultaneously such as receiving, sending emails and calls.

Organize team lunch and assist in company events preparation, as demanded.

Other responsibilities as assigned.

Qualifications

College diploma or equivalent

2+ years of administrative work experience in a small to medium company environment

Fluently bilingual – French and English written and spoken.

Job Type: Full-time

Benefits:

• Dental care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Montréal, QC: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Administrative experience (preferred)

• Front desk (preferred)

Work Location: In person

Application deadline: 2023-03-30

At Montreal College - MCIT, Receptionist/Administrative Assistant will help to keep our business operations running efficiently, and we currently need someone to take on this challenging role. We’re seeking an exceptionally detail-oriented and personable Receptionist/Administrative Assistant to work full-time in our fast-paced office. The ideal candidate will bring resourcefulness, organization, and superb communication skills to the role. This person should have experience working in an office, supporting coworkers and students in various administrative tasks. With a knack for keeping cool under pressure.

Responsibilities

Open the office daily, greet visitors, answer, and redirect phone calls, and manage email, regular mail, photocopying, and fax correspondence.

Assist students when they arrived at the College.

Optimize business operations and oversee office supplies and students relations.

Ensure successful workflows, schedules, communications, and office environment on a daily basis.

Perform a variety of clerical duties, such as responding to calls, emails, and requests.

Handle various administrative tasks simultaneously such as receiving, sending emails and calls.

Organize team lunch and assist in company events preparation, as demanded.

Other responsibilities as assigned.

Qualifications

College diploma or equivalent

2+ years of administrative work experience in a small to medium company environment

Fluently bilingual – French and English written and spoken.

Job Type: Full-time

Benefits:

• Dental care

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Montréal, QC: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Administrative experience (preferred)

• Front desk (preferred)

Work Location: In person

Application deadline: 2023-03-30

Remote Customer Care Representative
Full-time, Contract with potential for Permanent
Lachine, Quebec, 95% Remote Work

This position offers the ability to work from home, with flexible shift schedules.  The successful candidate must have access to high-speed internet.

How You’ll Help
•    Help customers with complaints and questions
•    Improve the customer’s experience
•    Utilize our service techniques and systems
•    Increase your skills with every interaction
•    Give customers information about services
•    Ensure customer satisfaction and provide professional customer support
•    Escalate customer dissatisfaction to proper channels

Your Skills & Experience: 
•    Bilingual English/French communication skills (written and verbal) a STRONG asset
•    High school diploma. Post-secondary education in business or related program considered an asset.
•    Minimum of one year experience in a call center customer service based position
•    Previous Sales Force or CRM system experience considered an asset
•    Previous AS400 experience considered an asset
•    Previous transportation/logistics experience considered an asset
•    Proficient in computer programs such as Microsoft Office Suite
•    Highly reliable, willing to learn and acquire new skills
•    Exhibit professional communication and customer service skills
•    Proven ability to be a self-starter and work independently
•    Strong attention to detail with high organizational and interpersonal skills
•    Must have access to high speed internet

Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard.

Join the Pros!

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully company-paid premiums for the basic package from day one of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit-sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do:

• Operate the telephone switchboard and receive all incoming calls; determine the nature of calls; answer, ask questions and/or transfer calls to the appropriate person or division
• Act as the first contact on site with visitors
• Direct visitors and/or notify relevant employees
• Provides assistance and administrative support to other departments within the office
• Update branch phone number and address lists
• Perform a wide variety of general office work and assist with data entry as required
• Arranges special deliveries, registered mail and courier services when required
• Maintain records of postage and courier charges and verify courier charges billed to the organization
• Perform other administrative and clerical tasks as required

What you will bring:

• Post-secondary education and at least two (2) to three (3) years of experience in the field, preferably in an office environment or in the industrial distribution sector, or an equivalent combination of education and experience
• Experience working on a multi-line telephone switchboard
• Knowledge of general office procedures and general office equipment
• Working knowledge of MS Office applications is required
• Consistently meet deadlines in a fast-paced work environment and work efficiently within time constraints
• Highly organized in prioritizing work and managing multiple tasks

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities becomes available.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Responsibilities:

This position delivers and picks up packages to and from residential and/or commercial properties. He/She utilizes safe transportation methods to get to and from destinations. This position ensures the best customer service through efficiency and dedication. He/She leverages technology to effectively aid in delivery services.

Dispatcher
Full-time
Lachine, QC

Shift: Overnight

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. 

How You’ll Help

• Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer. 
• Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments. 
• Answer phones from drivers and customers. 
• Review yard check to ensure freight is not missed and trucks are on schedule. 
• Coordinate drivers to come back for second round of deliveries. 
• Coordinate daily P&D requirements. 
• Monitor driver performance and report finding to manager. 
• Identify areas for improvement and efficiencies. 
• Perform clerical duties for compliance and broker pay as required. 
• Other related duties as may be required.  

Your Skills & Experience: 

• An understanding of the geography of the area 
• High School graduate or equivalent  
• Transportation background in dispatch, dock supervision (2-3 years) 
• Computer literate in Excel and Word 
• Equipment knowledge is an asset 
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies 
• Results focused 
• Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc. 
• Must have a strong sense of urgency 
• Good communication skills 
• Must be able to work under a flexible work schedule  
• Must be a hands-on operator, trainer, coach and mentor 
• Must be able to build and maintain relationships  
• Must be a self-starter 
• English and French required

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

** This is an opportunity for candidates to express their interest in current and future positions for the region of Laval **

What is the opportunity?
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor.

What will you do?

• Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities

• Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business

• Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions

• Proactively take ownership of resolving and preventing client banking problems

• Cultivate and maintain relationships with partners to work as one RBC team

• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?
Must-have

• Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment

• Drive and self-motivation, as well as excellent communication skills and emotional intelligence

• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)

• Personal flexibility to work flex hours

• Eagerness to learn and determination to succeed

• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial, service or retail industry

• Mutual Funds accreditation, or willingness to obtain it (i.e., Investment Funds in Canada or the Canadian Securities Course)

What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.

• A world-class training program in financial services

• Excellent career development and access to a variety of job opportunities across business and geographies

• Leaders who support your development through coaching and managing opportunities

• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

3100 BOUL LE CARREFOUR:LAVAL

LAVAL

Canada

25

Part time

PERSONAL & COMMERCIAL BANKING

Regular

Salaried

2024-04-23

2025-03-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

At Day & Ross we offer:
•    Internal growth opportunities
•    Benefits & extended health care, including medial and dental
•    A company matched pension 

This position offers the ability to work from home, with flexible shift schedules.  The successful candidate must have access to high-speed internet.

How You’ll Help
•    Help customers with complaints and questions
•    Improve the customer’s experience
•    Utilize our service techniques and systems
•    Increase your skills with every interaction
•    Give customers information about services
•    Ensure customer satisfaction and provide professional customer support
•    Escalate customer dissatisfaction to proper channels

Your Skills & Experience: 
•    Bilingual English/French communication skills (written and verbal) a STRONG asset
•    High school diploma. Post-secondary education in business or related program considered an asset.
•    Minimum of one year experience in a call center customer service based position
•    Previous SalesForce or CRM system experience considered an asset
•    Previous AS400 experience considered an asset
•    Previous transportation/logistics experience considered an asset
•    Proficient in computer programs such as Microsoft Office Suite
•    Highly reliable, willing to learn and acquire new skills
•    Exhibit professional communication and customer service skills
•    Proven ability to be a self-starter and work independently
•    Strong attention to detail with high organizational and interpersonal skills
•    Must have access to high speed internet

The P&D Dispatch Team Leader is responsible for supervising and supporting a team of dispatchers, working closely with the Dispatch Supervisor to ensure the smooth running of daily operations. This role involves dispatching local units for freight pickups and deliveries, while closely monitoring driver and dispatcher performance to ensure efficiency and effectiveness. The Team Leader plays a key role in leading and motivating the team, ensuring high standards of service and operational performance.

How You'll Help:
• Execute the P&D plan, making adjustments as needed
• Answer driver and customer phones, including managing leased trucks
• Review yard audit to ensure freight is not missed and trucks are on schedule
• Coordinate drivers to return for second round of deliveries
• Coordinate daily P&D requirements
• Monitor driver performance and report findings to manager
• Identify areas for improvement and efficiencies
• Actively engage in process improvements to further develop our systems
• Provide mentoring and guidance to subordinates and other employees
• Provide training to support individual roles and to expand skills that drive employee engagement in growing the business
• Lead/influence/persuade cross-functional teams to ensure excellence in the execution of the dispatch operation.

Your Skills and Experience: 
• Minimum of high school education, with preference to post-secondary education (Supply Chain or Logistics Management or a combination of education and experience.
• Previous experience in transportation or operations is preferred, various roles in transportation would be beneficial. Recent graduates or current students are welcome. 
• Communication skills - advanced
• Computer skills - accuracy, MS products, Bringg, web programs such as TruckMate
• Demonstrated customer relations skills
• Able to work deadlines in a high transactional environment
• Ability to advocate for business needs collaboratively with colleagues
• Exceptional interpersonal and leadership skills to manage requests and resolve issues with drivers, co-workers, etc.
• Ability to work a flexible work schedule
• Strong conflict resolution skills
• Leadership and team building focus; negotiation and conflict resolution skills.
• Troubleshooting and problem-solving skills, ability to assess current situation, respond quickly to changing requirements, execute and escalate accordingly.
• Strong organizational and time management skills, including the ability to work under pressure in a fast-paced setting.
• Ability to multitask and prioritize in a deadline-driven environment; appropriate sense of urgency.
• Ability to work independently and collaborate with others to meet client expectations.
• English and French language skills required
• Able to work with little supervision
• Subject to a pre-employment criminal background check