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Internal Auditor Full-time Job

Saputo Diary

Human Resources   Montréal
Job Details

Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key areas:

  • Financial Compliance (52-109)

  • Application conversions and upgrades

 

How You Will Make Contributions That Matter:

  • Conduct Financial Compliance 52-109 audits:

  • Under supervision, plan and execute audits; evaluate risks, identify internal controls to mitigate risks, design audit procedures, and evaluate the design and operating effectiveness of controls.

  • Formulate, document, and discuss deficiencies with the control owners, develop conclusions, identify root causes, and provide recommendations for control and process improvements.

  • With support, draft audit report findings that document the results and findings of the engagements.

  • Perform follow-up reviews to verify that management action plans have been effectively implemented.

  • Provide periodic updates to Senior Manager, Internal Audit on the status of assigned work.

  • Assist in the performance of Application conversions and upgrade audits:

  • Provide the business advice on design of controls.

  • Support the monitoring of project progress.

  • Complete tests on conversions and project controls.

  • Report on results and provide recommendations for improvement.

  • Assist in supporting external audit reliance requirements:

  • As required, provide results and working papers.

  • Act as a first response for questions on controls.

  • Participate in advisory mandates providing recommendations on control design or operation to help improve efficiency and effectiveness of the control environment.

  • Support Senior Manager, Internal Audit with various ad-hoc and special requests from Management, and the Audit Committee related to governance, risk, and controls.

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Bachelor's degree in Accounting or in a related field.

  • Professional designation, or in process of completion (CPA CA, CIA, CFE or equivalent).

  • 2-4 years minimum of experience in audit; internal audit and financial compliance experience is a plus.

  • Provide clear, concise information to others via verbal or written communication in both English and French, Spanish is a plus.

  • Understands Internal Audit’s purpose and role within the organization.

  • Must understand generally accepted auditing standards, common audit procedures and techniques and risk management frameworks; general knowledge of other relevant business domain/ industry standards a plus.

  • General knowledge of the purposes and concepts of accounting standards: IFRS, COSO, NI 52-109 Certification.

  • Advanced knowledge of Microsoft Word, Excel, and PowerPoint, basic experience in data analytics techniques and tools such as Power BI is a plus.

  • Knowledge of the basic concepts of an ERP system; knowledge of SAP applications is a plus.

  • Acts as an ethical, proactive, and objective professional.

  • Use a collaborative and inclusive approach with individuals and teams, engaging others with warmth, sincerity, and transparency.

  • Accepts personal responsibility for delivering results, able to manage and prioritize workload in a constantly changing environment, ensuring quality of work while meeting deadlines.

  • Mobility as function requires travel 5%-10%; Canada and the United States

 

We support and care for our employees and their families by providing:

  • Competitive salaries 

  • A hybrid work environment with the possibility to work from home 2 days a week  

  • Advantageous corporate agreements 

  • Full range of group insurance benefits 

  • Group retirement pension plan with employer contribution 

  • Purchase option of company stocks 

  • Group RRSP 

  • Health and wellness program in the workplace 

  • Assistance program for employees and their families 

  • Saputo products at a discounted price 

 

Salary Range:

$65,010 - $85,320 (+ business allowance)

 

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Internal Auditor

Saputo Diary
Montréal - 7.66km
  Human Resources Full-time
Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key...
Learn More
Feb 24th, 2025 at 15:39

Internal Auditor Full-time Job

Saputo Diary

Human Resources   Montréal
Job Details

Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key areas:

  • Financial Compliance (52-109)

  • Application conversions and upgrades

 

How You Will Make Contributions That Matter:

  • Conduct Financial Compliance 52-109 audits:

  • Under supervision, plan and execute audits; evaluate risks, identify internal controls to mitigate risks, design audit procedures, and evaluate the design and operating effectiveness of controls.

  • Formulate, document, and discuss deficiencies with the control owners, develop conclusions, identify root causes, and provide recommendations for control and process improvements.

  • With support, draft audit report findings that document the results and findings of the engagements.

  • Perform follow-up reviews to verify that management action plans have been effectively implemented.

  • Provide periodic updates to Senior Manager, Internal Audit on the status of assigned work.

  • Assist in the performance of Application conversions and upgrade audits:

  • Provide the business advice on design of controls.

  • Support the monitoring of project progress.

  • Complete tests on conversions and project controls.

  • Report on results and provide recommendations for improvement.

  • Assist in supporting external audit reliance requirements:

  • As required, provide results and working papers.

  • Act as a first response for questions on controls.

  • Participate in advisory mandates providing recommendations on control design or operation to help improve efficiency and effectiveness of the control environment.

  • Support Senior Manager, Internal Audit with various ad-hoc and special requests from Management, and the Audit Committee related to governance, risk, and controls.

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Bachelor's degree in Accounting or in a related field.

  • Professional designation, or in process of completion (CPA CA, CIA, CFE or equivalent).

  • 2-4 years minimum of experience in audit; internal audit and financial compliance experience is a plus.

  • Provide clear, concise information to others via verbal or written communication in both English and French, Spanish is a plus.

  • Understands Internal Audit’s purpose and role within the organization.

  • Must understand generally accepted auditing standards, common audit procedures and techniques and risk management frameworks; general knowledge of other relevant business domain/ industry standards a plus.

  • General knowledge of the purposes and concepts of accounting standards: IFRS, COSO, NI 52-109 Certification.

  • Advanced knowledge of Microsoft Word, Excel, and PowerPoint, basic experience in data analytics techniques and tools such as Power BI is a plus.

  • Knowledge of the basic concepts of an ERP system; knowledge of SAP applications is a plus.

  • Acts as an ethical, proactive, and objective professional.

  • Use a collaborative and inclusive approach with individuals and teams, engaging others with warmth, sincerity, and transparency.

  • Accepts personal responsibility for delivering results, able to manage and prioritize workload in a constantly changing environment, ensuring quality of work while meeting deadlines.

  • Mobility as function requires travel 5%-10%; Canada and the United States

 

We support and care for our employees and their families by providing:

  • Competitive salaries 

  • A hybrid work environment with the possibility to work from home 2 days a week  

  • Advantageous corporate agreements 

  • Full range of group insurance benefits 

  • Group retirement pension plan with employer contribution 

  • Purchase option of company stocks 

  • Group RRSP 

  • Health and wellness program in the workplace 

  • Assistance program for employees and their families 

  • Saputo products at a discounted price 

 

Salary Range:

$65,010 - $85,320 (+ business allowance)

 

*Salary offers will vary commensurate with experience, education, skills, and training. 

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

Internal Auditor

Saputo Diary
Montréal - 7.66km
  Human Resources Full-time
Within Corporate Internal Audit team at Saputo, we are currently seeking an Internal Auditor to actively participate in the planning and execution of mandates in the following key...
Learn More
Feb 24th, 2025 at 15:39

Financial Analyst (Bilingual) Full-time Job

BGIS

Financial Services   Montréal
Job Details

The Financial Analyst I provides standard transactional support for a process within an accounting cycle, can communicate with concerned parties pertaining to transactions and provides support/input for analysis. 

 

KEY DUTIES & RESPONSIBILITIES  

Accounting

  • Provides standard transactional support for a process within an Accounting cycle or client account / product line
  • Ability to complete and resolve assigned basic account reconciliations independently.
  • Identifies issues or discrepancies in basic transactional accounting.
     

Accounting Policy

  • Understand GAAP requirements relevant to the financial cycle or portfolio supported
     

Audit Support and Controls

  • Basic understanding of audit and internal control requirements
  • Maintains accurate and complete records for audits
  • Gathers audit support data upon request
     

Financial Systems

  • Entry level knowledge of current accounting systems and MS Office suite of software
  • Basic understanding of the interactions between financial systems related to the portfolio supported
  • Able to work with IT and operational teams on basic system setups
     

Planning/Forecasting

  • Simple data extracts to support the preparation of forecasts
  • Provides relevant trending analysis to support the preparation of forecasts
     

Analysis

  • Responds to internal requests for simple ad hoc analysis with guidance from senior team members
     

Reporting

  • Support preparation of internal reports
  • Provides support/input into basic business cases
     

Scope / Complexity

  • Single, high volume or multiple, low volume portfolios
  • With standard transactions
     

Interaction with Concerned Parties

  • Some Concerned parties interaction with transactional level data
  • Generate routine transactional data to support operational decision making
     

Financial Management/Contract Interpretation

  • Awareness of financial obligations of portfolio
  • Supports delivery of contract/portfolio deliverables of a financial nature in a timely and efficient manner, in areas of less complexity
     

Process Adherence / Implementation

  • Understand basic business processes and ensures compliance and ensures appropriate documentation
     

Problem Solving

  • Identification of basic issues or discrepancies
     

Technical and Business Knowledge

  • Has demonstrated a curiosity for the industry and business which they support.
  • Has made initial connections with operational counterparts in support of transactional processes.

 

KNOWLEDGE & SKILLS 

  • College/University graduation or professional certification (e.g., CPA, CMA, CGA or equivalent courses)
  • Minimum of 1 to 3 years of related experience.
  • Ability to prepare month end journal entries to support proper transaction reporting
  • Basic understanding of the interactions between sub ledger and general ledger
  • Understanding of audit requirements
  • Ability to identify issues or discrepancies in basic transactional accounting
  • Ability to communicate processes and procedures within the team and to internal customers
  • Ability to prepare basic memos and provide basic variance explanations.
  • Entry level knowledge of current accounting systems and MS Office suite of software

Licenses and/or Professional Accreditation 

 Registered in an Accounting designation program (CGA, CMA)

Financial Analyst (Bilingual)

BGIS
Montréal - 7.66km
  Financial Services Full-time
The Financial Analyst I provides standard transactional support for a process within an accounting cycle, can communicate with concerned parties pertaining to transactions and prov...
Learn More
Feb 21st, 2025 at 13:20

Senior Developer, Software full stack Full-time Job

Bell Canada

IT & Telecoms   Montréal
Job Details

We are looking for a full-stack developer to join our network services automation development team. Your mission will be to support the development and maintenance of our automation platforms, using a variety of cutting-edge technologies. You will work on projects that will shape the future of Bell's networks and its clients, collaborating closely with other developers and experts. You will be part of a highly collaborative work model that values diversity and openness.

Key Responsibilities

•    Act as an expert on the evolution of the software architecture of an internally developed network automation platform. 
•    Participate in the management of the software platform's databases. 
•    Lead initiatives to improve the platform. 
•    Collaborate with development teams to integrate new features. 
•    Ensure code quality through code reviews and exhaustive testing of the solution. 
•    Support other team members and exercise technical leadership.

Critical Qualifications

•    Minimum 5 years of professional experience in software development.
•    Mastery of Python and Typescript programming languages. 
•    Mastery of microservices software architecture concepts. 
•    Experience with SQL databases. 
•    Experience working in a software development team following the Agile methodology. 
•    Good knowledge of object-oriented programming and SOLID principles.

 

Preferred Qualifications

•    Extensive experience in frontend development.
•    Experience in cloud computing, AWS, Azure, OpenShift (public and/or private). 
•    Experience with container technologies such as Docker, Kubernetes, or similar.
•    Experience with event-driven architecture (Kafka, RabbitMQ, etc.)

#EmployeeReferralProgram 

 

Adequate knowledge of French is required for positions in Quebec. 

 

Additional Information:

Position Type: Management 
Job Status: Regular - Full Time 
Job Location: Canada : Quebec : Montreal 
Work Arrangement: Hybrid
Application Deadline: 03/01/2025


For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.  Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Senior Developer, Software full stack

Bell Canada
Montréal - 7.66km
  IT & Telecoms Full-time
We are looking for a full-stack developer to join our network services automation development team. Your mission will be to support the development and maintenance of our automatio...
Learn More
Feb 20th, 2025 at 15:23

Senior Developer, Software full stack Full-time Job

Bell Canada

IT & Telecoms   Montréal
Job Details

We are looking for a full-stack developer to join our network services automation development team. Your mission will be to support the development and maintenance of our automation platforms, using a variety of cutting-edge technologies. You will work on projects that will shape the future of Bell's networks and its clients, collaborating closely with other developers and experts. You will be part of a highly collaborative work model that values diversity and openness.

Key Responsibilities

•    Act as an expert on the evolution of the software architecture of an internally developed network automation platform. 
•    Participate in the management of the software platform's databases. 
•    Lead initiatives to improve the platform. 
•    Collaborate with development teams to integrate new features. 
•    Ensure code quality through code reviews and exhaustive testing of the solution. 
•    Support other team members and exercise technical leadership.

Critical Qualifications

•    Minimum 5 years of professional experience in software development.
•    Mastery of Python and Typescript programming languages. 
•    Mastery of microservices software architecture concepts. 
•    Experience with SQL databases. 
•    Experience working in a software development team following the Agile methodology. 
•    Good knowledge of object-oriented programming and SOLID principles.

 

Preferred Qualifications

•    Extensive experience in frontend development.
•    Experience in cloud computing, AWS, Azure, OpenShift (public and/or private). 
•    Experience with container technologies such as Docker, Kubernetes, or similar.
•    Experience with event-driven architecture (Kafka, RabbitMQ, etc.)

#EmployeeReferralProgram 

 

Adequate knowledge of French is required for positions in Quebec. 

 

Additional Information:

Position Type: Management 
Job Status: Regular - Full Time 
Job Location: Canada : Quebec : Montreal 
Work Arrangement: Hybrid
Application Deadline: 03/01/2025


For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.  Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Senior Developer, Software full stack

Bell Canada
Montréal - 7.66km
  IT & Telecoms Full-time
We are looking for a full-stack developer to join our network services automation development team. Your mission will be to support the development and maintenance of our automatio...
Learn More
Feb 20th, 2025 at 15:23

Administrative Assistant Full-time Job

CBRE

Administrative Jobs   Montréal
Job Details
 
CBRE Montreal is actively recruiting for an administrative assistant to join our operations team. The individual will be brought to work on various internal and external projects, provide administrative support to the branch’s managing director and director of operations, and act as a back-up for reception. This is a full-time permanent position requiring an in-office presence. 
 
 
What You’ll Do
 
  • Assist with upkeeping Managing Director’s calendar by booking both internal meetings, client lunches and booking flights and hotels for business trips. 
  • File expense reports for the Managing Director. 
  • Prepare various forms to ensure internal due diligence and external compliance with real estate boards.
  • Assist the Director of business operations with filing and filling various confidential documents. 
  • Maintain a detailed database of current and prospective sponsorships to allow tracking of sponsorship benefits, costs and events. 
  • Assist with coordinating various external events. 
  • Act as a backup for reception (i.e. greeting visitors, redirecting phone calls, managing the reception and conference room areas).
  • Other tasks may be assigned. 
 
 
What You’ll Need
 
  • Bachelor’s degree in relevant field, or 1-2 years of experience of providing administrative support to multiple professionals.
  • Fully bilingual, written and spoken. 
  • Strong knowledge of Microsoft Office products. 
  • Client focused approach, and strong organizational skills.
  • Rigorous work ethic and sense of confidentially, ensuring all sensitive information is handled with discretion and integrity.  
 
CBRE is committed to being an organization that celebrates diversity as a strength, where people have access to equitable opportunities and management fosters inclusion. Employees have the freedom to be authentic and are empowered at work.

Administrative Assistant

CBRE
Montréal - 7.66km
  Administrative Jobs Full-time
  CBRE Montreal is actively recruiting for an administrative assistant to join our operations team. The individual will be brought to work on various internal and external projects...
Learn More
Feb 19th, 2025 at 13:14

Senior Financial Analyst Full-time Job

BGIS

Financial Services   Montréal
Job Details

The Senior Financial Analyst (FA III) provides complex transactional support for a process within a full accounting cycle and is involved in full accounting cycle for a client contract (s) or business unit(s).  At this level, the incumbent typically supports multiple portfolios and complex transactions.

KEY DUTIES & RESPONSIBILITIES

Month End Close

  • Review project revenue/gross margins & unbilled backlog analysis with the finance/operational leaders for month end review.
  • Prepare the revenue recognition entries (using percentage of completion revenue recognition) with supporting
    documents/calculations as required.
  • Conduct project financial close out and reconciliation.
  • Record journal entries, and maintain and reconcile general ledger to the job cost and other sub ledgers.
  • Answering internal and external financial inquiries as it relates to the specific client account.
  • Perform timely month end close and ensure recording all pertinent transactions including project /labour / various monthly accruals.
  • Ensure / investigate Accounts Receivable collection, and explanation for overdue balances.
  • Prepare monthly reports for specific client accounts.

Financial Planning & Analysis Support

  • Conduct detailed profitability analysis of variances between planned, forecasted, and actual figures
  • Assistance in conducting accurate and complete forecasting of revenue and margins by project
  • Provide support for process improvement initiatives
  • Provide support for job costing and pricing
  • Prepare other ad hoc reports for management as required
  • Understand GAAP requirements, particularly around revenue recognition
  • Understand basic interactions between financial systems related to the portfolio supported

KNOWLEDGE & SKILLS REQUIRED

  • 3-6 years of progressive experience in public accounting or industry roles
  • University graduation or professional certification (e.g. P. Eng, CMA, CGA or equivalent courses)
  • Ability to communicate basic accounting principles to support procedures and to explain financial results within the team and to internal customers.
  • Ability to complete and resolve assigned complex account reconciliation which sees the highest transaction volume or deal with multiple portfolios or business units.
  • Ability to reconcile and resolve discrepancies between general ledger and sub ledger.
  • Ability to identify and provide recommendations for issues and process improvement opportunities at account and business unit level following GAAP procedures.
  • In-depth understanding of audit requirements within scope of responsibility.
  • Ability to provide input to process documentations and business cases; write variance explanations, summaries of findings and recommendations.
  • Advanced level knowledge of current accounting systems and MS Office suite of software
  • Understanding of more complex accounting issues like revenue recognition (% completion/project accounting)
  • Excellent analytical abilities, including advanced Excel skills to assist with financial modeling (pivot tables, vlookup, etc.)
  • Ability to operate in high growth environments with an view of implementing more standard processes and best practices
  • Strong process improvement and/or implementation experience
  • Detail oriented, self-starter with strong interpersonal, and communication skills
  • Proactive and good problem solving skills
Licenses and/or Professional Accreditation
  • Completed an Accounting designation program (CGA, CMA, CPA)

Senior Financial Analyst

BGIS
Montréal - 7.66km
  Financial Services Full-time
The Senior Financial Analyst (FA III) provides complex transactional support for a process within a full accounting cycle and is involved in full accounting cycle for a client cont...
Learn More
Feb 18th, 2025 at 16:52

Plant Manager Full-time Job

Coca-Cola Canada Bottling Limited.

Management   Montréal
Job Details

Reporting to the National Manufacturing Manager, the Plant Manager is responsible for the overall management and coordination of the various manufacturing functions within a single facility. The candidate must have experience in manufacturing management, enabling him/her to understand the impact of plant performance on delivery, cost, quality and service. This position may require knowledge and deployment of leading-edge manufacturing practices (including continuous flow) as well as quality and continuous improvement techniques, strong analytical and quantitative skills, excellent interpersonal and communication skills, ability to work in a team environment as well as interpersonal effectiveness and leadership. The Plant Manager also plays an active role in labor relations in a unionized environment.

Responsibilities

  • Develop and execute short and long-term business plans that support local, regional and national objectives, including the development and implementation of strategies, processes and programs.
  • Ensure the performance of the management team to achieve established goals and increase organizational capacity.
  • Regularly review business results with plant personnel to maximize supply chain performance.
  • Foster a culture of commitment to safety and quality.
  • Demonstrate the behaviors necessary to effectively implement change.
  • Meet the needs and service requirements of internal and external customers. Ensure compliance with corporate and regulatory policies.
     

Qualifications

  • Bachelor's degree in engineering or related technical field or combination of education and relevant work experience.
  • At least 5 years' experience in a plant management position, including experience in food or beverage production with high-speed machinery. 
  • Working knowledge of physical and food safety.
  • Bilingual in French and English is essential.
  • Expertise in the principles of manufacturing management in a unionized environment. 
  • Expertise in specific supply chain capabilities, strategies and interdependencies.

Plant Manager

Coca-Cola Canada Bottling Limited.
Montréal - 7.66km
  Management Full-time
Reporting to the National Manufacturing Manager, the Plant Manager is responsible for the overall management and coordination of the various manufacturing functions within a single...
Learn More
Feb 14th, 2025 at 12:05

Security Agent on Call - 24/7 Full-time Job

Securitas Canada

Security & Safety   Montréal
Job Details

Security Agent on Call

We are looking for motivated security agents to join our teams at our sites in Montreal. 

*Vehicle requirement: Must have a vehicle due to the difficulty of accessing the site by public transport.

Working hours

  • AVAILABLE 24/7
    This position is temporary with the possibility of extension depending on operational needs.

Note: The start date is scheduled for the beginning of March.

Job Description

  • Observes and reports activities and incidents at a customer's assigned site ensuring the safety and security of customer property and personnel.
  • Conducts periodic patrols to check for irregularities and inspect protective devices and fire-fighting equipment.
  • Maintains order and may act to enforce site regulations and guidelines regarding staff, visitors and premises.
  • Controls access to the customer's site or facility through the admission process.
  • Patrols an assigned site on foot or by vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems and controlling unauthorized persons.
  • Protects evidence or incident scenes in the event of an accident, emergency or security investigation.
  • Responds to fire, medical emergencies, bomb threats, floods, water leaks, elevator emergencies, hazardous materials, severe weather and other incidents.
  • Prepares logbooks and reports as required.

Note: Specific duties may vary and be documented separately. Employee may not be required to perform all duties listed. Additional duties may be assigned and duties modified as business needs dictate.

Job Requirements

  • Valid  security guard license  (BSP).
  • Valid  first aid certificate  (CPR).
  • Valid driver's license   and access to a vehicle (required)
  • Bilingualism   - French and English (mandatory)
  • Excellent customer service skills
  • Ability to work long hours standing
  • Good physical condition to carry out surveillance rounds.

#AF-Quebec

Security Agent on Call - 24/7

Securitas Canada
Montréal - 7.66km
  Security & Safety Full-time
  24
Security Agent on Call We are looking for motivated security agents to join our teams at our sites in Montreal.  *Vehicle requirement: Must have a vehicle due to the difficulty of...
Learn More
Feb 14th, 2025 at 11:58

Personal Banking Associate Full-time Job

BMO Canada

Banking   Montréal
Job Details

Application Deadline:

03/13/2025

Address:

5651 avenue Verdun

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
  • Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
  • Meets customer transaction-based needs with seamless execution.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes complex & diverse tasks within given rules/limits.
  • Analyzes issues and determines next steps; escalates as required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
  • Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
  • Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
  • Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • Drive to deliver a personal customer experience.
  • A focus on results and the ability to thrive in a consultative sales and team-based environment.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.

 

Salary:

$35,000.00 - $52,000.00

Personal Banking Associate

BMO Canada
Montréal - 7.66km
  Banking Full-time
  35,000  -  52,000
Application Deadline: 03/13/2025 Address: 5651 avenue Verdun   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidan...
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Feb 12th, 2025 at 15:51

Administrative Assistant Full-time Job

Royal Bank Of Canada

Administrative Jobs   Montréal
Job Details

RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.

 

What will you do?

  • Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
  • Support the Investment Advisors in general administrative duties in the management of client accounts
  • Support the Investment Advisors in the preparation of client reviews and presentations
  • Request information and documentation from clients in order to open accounts and keep client files up to date
  • Follow up on client trades to ensure proper settlement and delivery
  • Monitor all pending transfers to ensure completion on a timely basis

 

What do you need to succeed?

Must-have

  • Mastery of the French language
  • Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
  • Meticulous attention to detail and excellent time management skills
  • Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
  • Minimum of 2 years of experience in the financial services sector
  • Ability to work as part of a team

 

Nice-to-have

  • Intermediate or advanced level of English
  • Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
  • Knowledge of RBC Dominion Securities’ systems and procedures, an asset

 

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services

 

 

Job Skills

 

 

 

Additional Job Details

Address:

2828 BOUL LAURIER:QUÉBEC

City:

QUÉBEC

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-02-11

Application Deadline:

2025-02-17

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Administrative Assistant

Royal Bank Of Canada
Montréal - 7.66km
  Administrative Jobs Full-time
RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clie...
Learn More
Feb 11th, 2025 at 14:01

Senior Customer Experience Associate (Canada) Full-time Job

Scotiabank

Customer Service   Montréal
Job Details

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 


Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
Nurturing rich, long-standing relationships 
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 


Is this role right for you? In this role you will:


Build strong customer relationships and deliver excellent customer service 
Uncover and solve customers’ needs 
Explain complicated concepts simply 
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
Demonstrate an eagerness to learn and determination to succeed 


Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 


Have strong customer service skills 
Are willing to assist in a professional, friendly and efficient manner 
Are available to work a flexible schedule 
Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
Previous banking experience is a strong asset 


What’s in it for you?


The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
A rewarding career path with diverse opportunities for professional development 
An organization committed to making a difference in our communities– for you and our customers 
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele.

Senior Customer Experience Associate (Canada)

Scotiabank
Montréal - 7.66km
  Customer Service Full-time
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help the...
Learn More
Feb 7th, 2025 at 14:18

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