All jobs within 500 km around Kelowna

07/19/2024

Address:

934 Baker Street

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $43,500.00

Why Work Here

New West Truck Centres has access to the latest diagnostic tools and equipment. Surround yourself with certified technicians who specialize in Freightliner, Thomas Built, Sport Chassis, Detroit Diesel, Cummins, Autocar and other brands of heavy-duty trucks.

Treated Well.

Your direct manager, foreman and lead hands are well-respected and knowledgeable leaders who always remain calm and collected, even in the most challenging situations. They genuinely care about the mechanics and take the time to listen to their concerns, offering guidance and support when needed.

Trained Well.

Employees have access to cutting edge technological training opportunities, web training, and career development training, in addition to our in house training programs and certifications that will develop your skills and advance your career.

Paid Well.

Our total compensation package offers job security, health, dental, EFAP, vision and life insurance. Journeyman wage starts at $41.50 and can earn up to $50.00 (based on training, certificates, etc)

The role

Problem Solving – 20% of your time is spent here

• Get a clear understanding of the problem from the detailed notes provided by Service Advisors
• Using our state of the art tools, diagnose complex engines, transmissions, hydraulics, electrical and electronic systems
• Interpret the diagnostics, document your findings, establish timelines for repair

Repair – 70% of your time is spent here

• Hands on work, get in there and fix it
• Test vehicles to ensure they meet safety standards and are running properly
• Coordinate with the back counter parts technicians to ensure parts for the repair are in stock or ordered to perform repairs and maintenance

Reports and training – 10% and its important!

• Keep close track of your time and document everything done to repair the problem
• Continuous upskilling and development through in-house training programs to advance employees in the latest technology in trucking as well as their career at New West

Education/Certification

• Journeyman Red Seal Heavy Equipment Certificate
• Class 1 or Class 3 driver’s license, is an asset

Experience

• 4+ years working as Heavy Equipment Technician, Heavy Duty Mechanic or Diesel Mechanic
• Ability to read and interpret schematics, technical manuals, and diagnostic codes

3 Things To be successful as a Heavy Duty Mechanic

1. Internal drive & curiosity to get to Why
2. Always willing to help out
3. Never stop learning

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years

Work setting: 50-100 rooms, motel, and urban area
Supervision: 3-4 people

Physical Requirements:

• The candidates should be non-smokers
• The candidates should be accustomed to a fast-paced environment and able to work under tight deadlines
• The candidates should demonstrate attention to detail and be capable of standing for extended periods

Other Requirements:

• The candidates should be dedicated to client focus and dependable in their work.
• The candidates should be highly organized and known for their reliability
• The candidates should be team players

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to establish and implement operational procedures for the housekeeping department, plan and coordinate the activities of housekeeping supervisors and crews, and coordinate the inspection of assigned areas
• The candidates should be able to supervise staff, ensure that safety standards and departmental policies are met, and supervise maintenance and repair services
• The candidates should be able to coordinate maintenance and repair services, conduct performance evaluations and appraisals, and maintain an inventory of supplies, equipment, and uniforms
• The candidates should be able to supervise in-house laundry services, coordinate in-house laundry services, and schedule and assign duties for housekeeping staff
• The candidates should be able to ensure that local health and sanitation regulations are carried out, hire and dismiss staff, and respond to complaints from guests

Benefits:

• The candidates will get health care plan, and other benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By mail
2370 Cranbrook St. N
Cranbrook, BC
V1C 3T2

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
 

We are currently hiring a Service Advisor based in our Cambie Village location. 

As a Service Advisor, you’ll be one of the first people our customers meet when they’re seeking advice to protect their homes, travel the world, and ensure they’re safe on BC’s roads. You’ll meet their needs by recommending memberships or travel and auto insurance.  

Being a Service Advisor is your first step towards a rewarding career with BCAA. Your enthusiasm for creating signature customer experiences shines through each interaction, building loyal, long-lasting relationships that enable BCAA to be one of the most trusted organizations in British Columbia.  

Who you are 

• A life-long learner! You’re open to learning new concepts and new ways of working. On-the-job training is available, with support from a network of leaders and colleagues. 

• A problem solver who loves a challenge. Organized yet flexible, you thrive in a workplace where no two days are the same.  

• You work well under pressure. You can balance multiple priorities while keeping calm and polite in a fast-paced environment.   

• A teammate who loves helping others and contributing to your community. Making a difference in someone’s day makes your day too! 

During a typical day, you will:  

• Greet our customers in person and over the phone to promote BCAA insurance products and services to best fit their lives, including new memberships, travel insurance, ICBC and optional auto insurance.  

• Collaborate with BCAA Support Teams and Underwriting to recommend the right coverage for our customers 

• Identify cost-saving opportunities to support our customers’ life events and future needs. 

• Work together with team members to provide exceptional customer service and meet sales goals 

• Increase your industry knowledge and expertise towards becoming an Insurance Advisor. You’ll participate in BCAA’s training courses, maintain your annual licensing requirements, and keep up to date with the latest products and service offerings in a supportive environment.  

What you bring 

• At least two years’ experience in asales andservice environment 

• Level 1Insurance license (or a commitment to secure your license within your first 45 days through BCAA). BCAA will provide time and cover the cost.  

• Completion ofAutoplanEssentials (or a commitment to complete within your first three months through BCAA.) BCAA will provide time and cover the cost.   

• Limited history of Errors & Omissions and in good standing with the Insurance Council of BC. 

• Comfortable using technology, including working knowledge of MS Office (Word, Excel, PowerPoint, Outlook) 

• Bonus qualifications! CAIB certification, knowledge of ICBC systems, and ability to speak other languages aside from English. 

The salary range for this position is $42,516.72to $53,145.96and is determined viajob-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 21.5%

Internal Applicants: The last day to apply for this role is end of day December 30, 2025. Please note this is a Grade 5 position.

What we offer:

• The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.

• Career and personal development to help you grow and reach your goals.

• Incentives that recognize team and individual sales and performance.

• Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.

• A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.

• Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.

• BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.

• Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

PRIMARY FUNCTION:

Functions as the Commission’s representative in matters of resident relations and building management at the site of residence.

JOB DUTIES AND TASKS:

1. Maintains order and appearance of the “common” and “public” areas, including vacant dwellings

(a) Clears areas by washing, sweeping, carpet cleaning, mopping, vacuuming, polishing and general cleaning and minor grounds upkeep, including outside litter pick-up;
(b) Answers and determines emergency calls and notifies appropriate authorities;
(c) Generates work orders for maintenance staff;
(d) Performs pool maintenance, where required;
(e) Performs unit inspections and assists with annual inspections; responding to or processing resident enquiries and complaints and taking appropriate action;
(f) Calls the police or related public service in the event of emergency or disturbance;
(g) Responds to resident enquiries, complaints, emergencies, provides information / clarification as required and takes appropriate action at all times during the work week;
(h) Depending on the tenant population, may be required to exercise interpersonal and conflict resolution skills when dealing with vulnerable tenants with complex health and social issues.

2. Performs minor maintenance duties

(a) Performs minor electrical, plumbing and carpentry maintenance and emergency repair, such as changing fuses, resetting thermostats, snaking drains and replacing hardware as outlined in Appendix B, Part 1;
(b) Performs various inspections on a regular basis i.e. boiler rooms, fire alarm logs, security systems etc., or on vacancy and arranges for repairs and/or maintenance;
(c) Identifies minor deviations in the performance of routine work specifications (e.g. painting services, pesticides applications, etc.), reports to the Contractor and facilitates remedial action. Identifies and reports major deviations in contract performance on non-routine items to the supervisor or contract administrator;
(d) Arranges for Contractor to view site, enter units when necessary, and ensures that maintenance projects are co-ordinated with site operations.

3. Other related duties

(a) Carries out authorized removal of abandoned personal effects from a tenant’s premises providing inventory is taken jointly with a management representative;                                             (b) When required, shall operate the Employer’s vehicle;
(c) Maintains and requisitions inventory of cleaning and maintenance supplies from the Building Manager 3 or Property Portfolio Manager;
(d) Conducting arranged unit viewing for prospective tenants.

Incumbent must have a valid BC drivers license and access to a reliable vehicle.

POSITION SUMMARY

Operates heat treatment and pest control equipment in the provision of effective treatment of bed bug and other pest infested areas on Commission-owned properties, including those operated by non-profit housing providers.

CANDIDATE PROFILE

The successful candidate will have the following:

 KNOWLEDGE, SKILLS AND ABILITIES:

1. Performs pest control heat treatment duties:

• Follows safe work procedures at all times;
• Ensures area or unit to be treated is prepared as per heat treatment preparation requirements and addresses any deficiencies prior to starting treatment (combustibles/garbage removed, clothing, furniture and other belongings moved to allow for proper operation of equipment, remove all perishable foods and unplug electronics, cover sprinkler heads and heat detectors, seal areas of potential heat loss, secure loose papers or other items that could be blown by high velocity fans);
• Set up heaters, fans, extension cords, main generator cable and remote temperature sensors;
• Operate and monitor the equipment including both physically observing heat treatment equipment in heated suite (up to 57°C or 135°F) and remotely monitoring at a laptop computer;
• Turn on and off diesel generator;
• Enter suite throughout treatment day to move furniture, beds, box springs, clothing, drawers, heaters and fans as required for effective treatment;
• Replaces tenant furniture to original location when treatment is completed;
• Records data on a laptop and on paper forms;
• May explain pre- and post-treatment instructions to tenants and deliver notices;
• Performs safety check as required;
• Performs other assigned duties as required and qualified;
• Performs other pest control services as required and qualified;
• As required operates the Employer's vehicle including trailers and loads/unloads tools, materials and/or equipment;
• Required to utilize tact and diplomacy in possible tenant interaction. Refers tenants to other staff where appropriate; in some occasions may be required to exercise interpersonal and conflict resolution skills when dealing with the resident population.
• Applies pest control products as required and qualified.

POSITION SUMMARY

Reporting to the Director, Budgeting, Financial Analysis & Reporting, the Senior Manager, Budgeting and Forecasting is responsible for planning and managing the implementation of the budgeting process for BC Housing and Provincial Rental Housing Corporation (PRHC), and for the preparation of the budget for presentation to the Executive, BC Housing’s Board of Commissioners, the Ministry responsible for Housing, the Canada Mortgage and Housing Corporation (CMHC), and Treasury Board/Staff. He/she/they manages the preparation of the Financial Plan in the three-year Service Plan, the Financial Report in the Annual Report, estimates, forecasts, cash flow statements, and other related financial information and analyses to assist the Executive in making sound business decisions, and the preparation of various reports and analyses for the Board and other stakeholders. The position oversees the reporting of results against budgets and the evaluation of current and anticipated programs, and develops and presents options and strategies to improve BC Housing’s financial position. The role assists in the preparation of the 10-year Capital Plan and 5-year Financial Management Plan. The position is responsible for ensuring the integrity and operability of the core financial structure in the Finance system (JD Edwards EnterpriseOne), and plans and manages projects relating to the design, development, and maintenance of the financial decision support framework. He/she/they also provides leadership and advice to senior managers of the Commission regarding budgeting, financial planning, and other financial matters to enhance financial and business performance.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor’s degree in Accounting, Finance, Public Administration, or other relevant field.
• Member in good standing of the Chartered Professional Accountants (CPA) Association.
• Considerable experience in managing the budgeting, forecasting, and financial analysis functions for a large, complex organization with computerized accounting and financial operations.
• Or an equivalent combination of education, training, and experience acceptable to the Employer.

 KNOWLEDGE, SKILLS AND ABILITIES:

• Extensive knowledge of budgeting, forecasting, and financial analysis models and frameworks.
• Extensive knowledge of financial, accounting, and reporting systems, processes, and controls.
• Ability to learn and understand mission-critical corporate enterprise applications such as JDE1, WebFOCUS, Cashflow Financial Forecasting (CFF) and Central Property System (CPS).
• Ability to learn and understand the Commission’s programs and operating requirements, relevant legislation, and the role of central agencies.
• Ability to plan and manage budgeting and forecasting processes and develop budgets and estimates in accordance with Commission and stakeholder requirements.
• Ability to provide leadership in conducting research, preparing financial analyses, analyzing complex financial matters, and providing options to improve the Commission’s financial position.
• Ability to assess the business and financial ramifications of new programs and opportunities and develop strategies and options to facilitate the accomplishment of objectives.
• Ability to lead, coach, and motivate staff in a team setting.
• Ability to establish a high level of rapport with the Executive, senior management, government, housing partners, and other stakeholders to accomplish objectives.
• Strong consensus-building, problem-solving, and conflict-resolution skills.
• Strong leadership, communication, writing, presentation, and interpersonal skills.
• Strong research, analytical, problem-solving, and conceptual thinking skills.

POSITION SUMMARY

Reporting to the assigned Manager, Security & Emergency Services, the Security and Emergency Program Advisor provides support for recommending strategies, procedures, and programs pertaining to fire safety, security, and emergency preparedness of staff, housing developments and tenants, facilitating their implementation across the province. He/She/They conducts safety and security audits and investigations and participates in emergency responses. The position assists with the provision of security services and systems for all building portfolios, completes threat and risk assessments, coordinates feasibility studies, and provides consultation on safety and security initiatives. The role also contributes to the development and provides advice on Business Continuity Plans for BC Housing offices and Non-Profit Housing partners.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Bachelor’s degree in risk management, criminology, security, operations management, emergency management, business continuity management or other relevant field.
• Considerable experience in coordinating the implementation of business continuity, safety and security, disaster response or recovery programs.
• Or an equivalent combination of education, training, and experience acceptable to the Employer.

 KNOWLEDGE, SKILLS AND ABILITIES:

• Bachelor’s degree in risk management, criminology, security, operations management, emergency management, business continuity management or other relevant field. 
• Considerable experience in coordinating the implementation of business continuity, fire safety, security, disaster response or recovery programs. 
• Or an equivalent combination of education, training, and experience acceptable to the Employer.
• Considerable knowledge of programs, practices and processes associated with security, safety and emergency preparedness, particularly in the areas of PDBA, BCEMS, CPTED, risk/threat assessment, and Target Hardening.
• Sound knowledge and understanding of the Commission’s safety, security and emergency preparedness requirements for its housing developments and working knowledge and understanding of the Commission’s programs and operating
  requirements
• Sound knowledge in program development, analysis, and evaluation
• Considerable knowledge of building technology and Federal, Provincial and Municipal codes
• Excellent analytical, problem-solving, organizational and program/project coordination skills
• Excellent communication, facilitation, conflict resolution, relationship management and interpersonal skills
• Good public speaking and presentation skills
• Excellent computer skills
• Ability to coordinate the implementation of program activities, analyze and solve issues and make effective decisions, particularly during an emergency situation
• Ability to establish and maintain constructive working relationships with Commission staff, housing providers and government agencies
• Ability to take ownership of tasks and drive them through to completion
• Ability to work under pressure during stressful and emergency situations in meeting deadlines and changing priorities
• Ability to work effectively in a variety of team settings and ability to work independently
• Ability to work extended hours during emergencies
• Ability to travel throughout the province, sometimes with limited notice
• Valid BC Driver’s Licence
• A Criminal Record Check is required.

POSITION SUMMARY

Reporting to the Coordinated Access and Assessment Manager, the Homelessness Outreach Worker, connects with people experiencing homelessness or at risk of becoming homeless in community locations. He/She/They aides and assists individuals to navigate housing and related support system(s). The incumbent collaborates and partners with shelters and supportive housing providers, and homelessness service agencies to ensure an integrated system of supports and services. As a core member of a multidisciplinary regional homelessness and encampment response team (HEART), the position supports communities to prevent, minimize and or resolve encampments and respond to homelessness through coordination and rapid support for individuals sheltering outdoors.  

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• High School diploma plus completion of post-secondary courses in social housing, community development, mental health, trauma counselling and or other relevant discipline
• Considerable progressive experience in working with individuals experiencing homelessness and poverty on account of physical, mental, or psychological disability, and or, substance use challenges.
• Sound experience in liaising with government, private and community-based housing providers and working with individuals from diverse socio-economic and cultural backgrounds.
• Some experience with crisis management and or de-escalation techniques.
• Or an equivalent combination of education, training, and experience acceptable to the employer. 
• Tier 4 Criminal Record Check Required.

 KNOWLEDGE, SKILLS AND ABILITIES:

• Considerable knowledge of causal factors of homelessness, mental illness and or addiction. 
• Sound understanding of the importance of cultural and community connections in supporting individuals to improve well-being, exit homelessness and thrive in housing. 
• Good understanding or lived experience of the impacts of residential schools, generational trauma and or abuse.
• Sound knowledge of government, private and community-based housing service providers.
• Good de-escalation, negotiation, and conflict resolution skills to manage evolving situations.
• Good understanding of traditional, cultural and or holistic wellness and healing initiatives
• Exceptional verbal and written communications skills.
• Proficient in computer applications and software including MS Office tools. 
• Demonstrated ability to empathize when engaging with individuals from diverse socio economic and cultural backgrounds, a high degree of confidentiality and sensitivity.
• Demonstrated ability to partner, curious perspective when engaging with a wide array of community partners, including advocates, volunteers, local business owners, neighbours, and community members. 
• Ability to develop strong partnerships with services providers and community partners. 
• Ability to learn, understand and update BC Housing mandate, programs, and services. 
• Ability to develop and foster trusting relationships with people facing homelessness and multiple barriers. 
• Ability to travel and work periodic evenings and weekends; transportation arrangements must meet the operational requirements of the position. Valid Class 5 BC driver’s license and access to a vehicle. 
• Please Note: Successful applicant(s) are subject to a satisfactory criminal record search and are required to maintain Security Clearance throughout their employment. 
• Due to the nature of this role, a valid class 5 driver's license and satisfactory driving record is required.
• Due to the nature of this role, access to a reliable vehicle will be required.

POSITION SUMMARY

Reporting to the Senior Manager, Regional Development Services, the Development Coordinator is responsible for providing research, analysis and coordination support for development projects within the assigned region. He/she/they undertakes or coordinates small and/or less complex aspects of projects, as assigned. The position will work closely with a project team and partners to achieve project objectives.

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• Diploma in business administration, project management or other relevant field, including courses in project coordination.
• Considerable progressive experience in project coordination.
• Or an equivalent combination of education, training and experience acceptable to the employer.

 KNOWLEDGE, SKILLS AND ABILITIES:

• Sound knowledge and understanding of the principles and practices associated with project management processes and business administration
• Sound knowledge and understanding of database management, business tools, templates and processes to support project management functions
• Some knowledge and understanding of building construction
• Some knowledge and understanding of legal agreements
• Ability to learn internal business enterprise applications such as JEDI, CPS, Webfocus, AP and CLMS
• Ability to work independently as well as function effectively as part of a team in a fast-paced deadline-oriented environment, including working under the direction of multiple people
• Ability to plan and manage small projects or portions of larger projects, assign work to team members and lead projects to successful conclusion
• Ability to take ownership of tasks and drive them through to completion
• Ability to work under pressure in meeting deadlines and changing priorities, while responding to numerous diverse and shifting challenges without compromising the quality of work
• Ability to provide presentations to larger groups of people
• Ability to exercise tact, diplomacy, and good judgement when dealing with a broad range of audience
• Excellent communication, interpersonal, and relationship management skills
• Excellent interpersonal skills and the ability to manage relationships and exercise tact, diplomacy and good judgment when dealing with a broad range of audiences
• Excellent analytical, problem solving, conceptual thinking, planning, organization and project leadership skills
• Proficient in the use of Microsoft Office, Outlook, MS Project and Visio.
• Valid BC Driver’s Licence and access to a reliable vehicle
• Due to the nature of this role, a valid class 5 driver's license and satisfactory driving record is required.

PRIMARY FUNCTION: 

Functions as a member of the Regional Property Management team to provide effective tenant relations and building management services to a number of directly managed sites.

JOB DUTIES AND TASKS: 

1. Provides tenant relations and building management services: 

(a) Participates in formulating and implementing initiatives to enhance site specific program delivery; 

(b) Participates in the recruitment, selection and training of building management and janitorial staff; 

(c) Provides on-site facilitation in the delivery of building portfolio-contracted services; 

(d) Initiates and inspects work and redirects contractors where minor deficiencies in the performance of work specifications are noted (e.g. painting services, millwork, flooring, pesticides applications completed, carpet cleaning, waste removal, etc.), reports on deviations in performance on existing contracts; 

(e) Directs assigned staff in the completion of duties, including the planning, organizing and scheduling of work; 

(f) Ensures work standards and deadlines are met; 

(g) Completes performance evaluations ofstaff and recommends disciplinary action; 

(h) Performs various inspections on a regular basis (e.g. boiler rooms, fire alarm logs, security systems, etc.), and unit inspections on a scheduled basis, or on vacancy and arranges for repairs and/or maintenance; 

(i) Maintains records related to work orders, issues management, exception reporting, chargebacks, inventory and assists in the estimating and ordering of materials; 

(j) Communicates with contractors to coordinate site viewings and unit entry; 

(k) Calls the police or related public service in the event of emergency or disturbances such as notifying police of incidents or problems; 

(l) Responds to resident inquiries, complaints, emergencies, provides information/clarification as required and takes appropriate action at all times during the work week; 

(m) Serves notices, which may include but not limited to Notice to End Tenancy (NET), rent arrears, chargebacks arrears; Non-Sufficient Funds (NSF) notices, etc.; 

(n) Required to exercise interpersonal and conflict resolution skills when dealing with the resident population.

2. Performs all the duties of a Building Manager Resident or Non-Resident, as required.