2390 Jobs Found

Customer Service Officer Full-time Job

TD

Marketing & Communication   Victoria
Job Details

Department Overview

The Customer Service Officer (CSO) position supports teams of Relationship Managers/Analysts and/or Account Managers in meeting the day to day needs of the customers of those portfolios, as well as to onboard new customers to the bank. This position is accountable to deliver legendary customer experience and support profitable business growth.

 

Job Description

CUSTOMER

• Meet or exceed CSO LEI target and be actively involved in ensuring the unit meets or exceeds its' LEI target.

• Facilitate customer requests leveraging various partners (CCSC, Visa, Retail Bank, etc.) ensuring a warm hand off where appropriate, and follow up process is in place.

• Deliver legendary service at every interaction and execute on plans to continuously improve the customer experience.

• Act as a first point of contact for the day to day administrative needs, questions and concerns, resolving them where possible, and communicating to the RM or AM as appropriate.

• Develop a network of contacts across TD in order to continuously improve their knowledge and ability to service customers.

• "Deliver the Bank" to our customers by identifying, recommending, introducing and referring appropriate TDBG Business Partners and Products to existing and new customers to maximize revenue/profit and retention of relationships.

• Support internal partners with ongoing projects and develop a clear understanding of how changes will affect a customer’s business

 

SHAREHOLDER

• Support Relationship Managers/Analysts and Account Managers in credit administrative matters

• Assist in building new relationships and deepening existing customer relationships by consistently following the Business Banking Relationship Methodology

• Act as first point of contact with customers on credit administrative matters such as following for documentation and/or obtaining Financial Statements and Accounts Receivable lists. Responsibilities also include uploading customer reports/documentation into the appropriate systems.

• Actively contribute to sales results by identifying and cross-selling products and services when performing internal duties or interfacing with customers (both new and existing) to maximize revenue/profit and retention of relationships

• Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals.

• Facilitate investment requests between customers and Business Banking Investments where required

• Provide effective credit administration for the portfolio both within the Unit and by interfacing with functions across the TDBFG.

• Assist RM/AM with obtaining/compiling all supporting documentation required to complete credit applications and process funding requests. Prepare reminder, follow-up and default letters and follow up on outstanding security documentation.

• Partner with administrative support groups to facilitate activities, such as programming credits, making payments, advancing funds, etc.

• Ensure products and services are sold and operate in a compliant manner minimizing the regulatory compliance and operational risk to the Bank.

• Complete all compliance and attestations within required timelines.

• Be knowledgeable of and comply with Bank and Industry Codes of Conduct

 

Job Requirements

 

EMPLOYEE / TEAM

• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

• Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit

• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques

• Participate in personal performance management and development activities, including cross training within own team

• Keep others informed and up-to-date about the status / progress of requests and / or all relevant or useful information related to day-to-day activities

• Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.

• Contribute to a fair, positive and equitable environment that supports a diverse workforce

• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

 

BREADTH & DEPTH

• Requires expertise in a variety of account and credit administration related activities to provide customers with support and advice

• Requires advanced skills and expertise in a defined set of products and processes and could be characterized by moderate complexity / risk

• Provides subject matter guidance to customers and / or internal partners

• Uses sound judgement and understanding of process/ policy risk when fulfilling requests, recommending exceptions outside general practices or guidelines

• Understands how related customer or sales teams coordinate their efforts and resources to achieve objectives of a business area

• Impacts their own team and other sales teams whose work activities are closely related

• Recommends modifications to existing sales or customer service processes and solutions to improve the efficiency of the team

• Evaluates and communicates unusual and/or complex content in a clear manner; handles sensitive information and escalated matters

• Generally, reports to a Lead CSO or MCC or MCS

 

Additional Information

EXPERIENCE & EDUCATION

• High school education; undergraduate degree preferred

• 1+ years of related experience

Customer Service Officer

TD
Victoria - 262.54km
  Marketing & Communication Full-time
Department Overview The Customer Service Officer (CSO) position supports teams of Relationship Managers/Analysts and/or Account Managers in meeting the day to day needs of the cust...
Learn More
Mar 10th, 2023 at 10:28

Traffic Control Person Full-time Job

Scansa Construction Ltd

Public Service   Victoria
Job Details

About the Opportunity

 

We have an opportunity for a Traffic Control Person (TCP) to join our team in Victoria, BC.

 

With Scansa's industry-leading training and mentorship, some of your key responsibilities will include:

• Setting up and executing effective traffic management plans

• Controlling traffic flow through construction zones, while following all regulatory guidelines

• Ensuring the health & safety of everyone working on the construction project, as well as the public

• Giving precise traffic control hand signals and directions to prevent any miscommunications

• Directing and monitoring traffic to ensure that it is moving safely and efficiently through the construction zone

• Communicating with construction workers and other personnel to coordinate traffic control efforts

• Assisting pedestrians in crossing the street safely

• Responding to emergencies and incidents as needed

• Adhering to all relevant traffic laws and regulations

 

About You

 

To qualify, you must possess a valid Traffic Control Person (TCP) certification, from BC Construction Safety Association (BCCSA). We also require a valid Class 5 BC Driver's License. Previous experience within the construction industry is an asset.

 

Growing our team from the ground up and nurturing them long term have always been some of our proudest achievements. We are looking for people with a positive, responsible, and open-minded attitude, someone who is willing to commit to the valuable industry knowledge, mentorship, and training tools we offer.

 

You should be personable, calm, positive, and know how to deal with a high-traffic outdoor environment with varying weather conditions.

 

As a team, we execute our work with the highest safety guidelines. The safety, morale, and overall well-being of our team is a top priority, so we would love to find someone who can seamlessly fit within our culture of teamwork and positivity.

 

About the Benefits

 

As a valued member of the team, you will receive a competitive hourly wage of $22-25, negotiable on knowledge, skills, and experience within the construction industry, along with a wide range of benefits including:

• Consistent, full-time, and all-year round work with long-term projects in Victoria, BC

• Medical, dental, and vision benefits with a life insurance policy

• Safety allowance

• RRSP matching

• Valuable training and mentorship from our amazing team

 

Upon joining Scansa, you will be welcomed into a supportive, collaborative, and close-knit team that takes pride in a job well done while having fun along the way. Team socials and a Corporate Summerfest are just a few of the events that help us create a friendly and cohesive team.

Traffic Control Person

Scansa Construction Ltd
Victoria - 262.54km
  Public Service Full-time
  22  -  25
About the Opportunity   We have an opportunity for a Traffic Control Person (TCP) to join our team in Victoria, BC.   With Scansa's industry-leading training and mentorship, some o...
Learn More
Mar 10th, 2023 at 10:04

Laundry worker | LMIA Approved Full-time Job

K-BRO LINEN SYSTEMS INC

Hospitality   Powell River
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset

Location: 5000 Joyce Ave,Powell River, BC V8A 5R3
Shifts: Day, Early Morning, Morning
Work setting: Hospital/health institution laundry

Physical Requirements:

  • The candidates should be physically demanding, and a repetitive tasker
  • The candidates should be able to handle weight Up to 23 kg (50 lbs)
  • The candidates should be able to handle heavy loads
  • The candidates should be able to work in wet/damp area, noisy area, odours, and hot area

Other Requirements:

  • The candidate should be punctual
  • The candidates should be able to work as a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to mix and add detergents, dyes, bleaches, starches and other solutions and chemicals
  • The candidates should be able to operate dry cleaning and washing machines, dryers and blow drying machines to clean and dry garments, draperies, cushion covers, sheets, blankets, furs and other articles
  • The candidates should be able to hand fold and bag shirts, sheets and other articles
  • The candidates should be able to assemble and bag finished articles
  • The candidates should be able to check finished dry-cleaned or laundered articles to ensure that establishment standards are met
  • The candidates should be able to match invoices or tags with dry-cleaned or laundered articles
  • The candidates should be able to carrying and replace linen

Benefits:

  • The candidates will get paid time off (volunteering or personal days), life insurance, vision care benefits, health care plan, dental plan, and free parking

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

By mail
8340 Fraser Reach Court suite 401
BURNABY, BC
V3N 0G2

Laundry worker | LMIA Approved

K-BRO LINEN SYSTEMS INC
Powell River - 268.43km
  Hospitality Full-time
  19.81
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates don’t ne...
Learn More
Jul 29th, 2024 at 15:01

Laundry worker | LMIA Approved Full-time Job

K-BRO LINEN SYSTEMS INC

Hospitality   Powell River
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset

Location: 5000 Joyce Ave,Powell River, BC V8A 5R3
Shifts: Day, Early Morning, Morning
Work setting: Hospital/health institution laundry

 

Physical Requirements:

  • The candidates should be physically demanding, and a repetitive tasker
  • The candidates should be able to handle weight Up to 23 kg (50 lbs)
  • The candidates should be able to handle heavy loads
  • The candidates should be able to work in wet/damp area, noisy area, odours, and hot area

Other Requirements:

  • The candidate should be punctual
  • The candidates should be able to work as a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to mix and add detergents, dyes, bleaches, starches and other solutions and chemicals
  • The candidates should be able to operate dry cleaning and washing machines, dryers and blow drying machines to clean and dry garments, draperies, cushion covers, sheets, blankets, furs and other articles
  • The candidates should be able to hand fold and bag shirts, sheets and other articles
  • The candidates should be able to assemble and bag finished articles
  • The candidates should be able to check finished dry-cleaned or laundered articles to ensure that establishment standards are met
  • The candidates should be able to match invoices or tags with dry-cleaned or laundered articles
  • The candidates should be able to carrying and replace linen

Benefits:

  • The candidates will get paid time off (volunteering or personal days), life insurance, vision care benefits, health care plan, dental plan, and free parking

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

By mail
8340 Fraser Reach Court suite 401
BURNABY, BC
V3N 0G2

Laundry worker | LMIA Approved

K-BRO LINEN SYSTEMS INC
Powell River - 268.43km
  Hospitality Full-time
  19.81
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates don’t ne...
Learn More
May 29th, 2024 at 15:15

Administrative assistant Full-time Job

Delicate Living Immigration & Relocation Services Inc

Administrative Jobs   Powell River
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years’

 

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position.
  • International Candidates who don’t have a valid Canadian work permit also can apply

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, and cover letter) through below mentioned details.

By email
[email protected]

Administrative assistant

Delicate Living Immigration & Relocation Services Inc
Powell River - 268.43km
  Administrative Jobs Full-time
  26
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Apr 17th, 2024 at 12:12

Food counter attendant | LMIA Approved Full-time Job

McDonalds

Tourism & Restaurants   Powell River
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates must have standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates must have 1 to less than 7 months of experience.
Transportation/Travel Information: Own transportation

Physical Requirements:

  • The candidate should be able to work in a fast-paced environment
  • The candidate should be able to work under pressure
  • The candidate should be able to stand for extended periods

Other Requirements:

  • The candidate should be able to team player
  • The candidate should be client focus

Responsibilities:

  • The candidate should be able to clean and sanitize items such as dishwasher mats, carts, and waste disposal units
  • The candidate should be able to clean and sanitize the kitchen including work surfaces, cupboards, storage areas, appliances, and equipment
  • The candidate should be able to replenish condiments and other supplies at tables and serving areas
  • The candidate should be able to load bus pans and trays
  • The candidate should be able to clear and clean tables, trays, and chairs
  • The candidate should be able to carry and replace linen

Benefits:

  • The employees get to work in a well-known company
  • The employees get to learn various advanced techniques
  • The employees get to work in a natural environment
  • The employees get financial benefits such as a competitive salary

Company Overview:

McDonald’s is the world’s largest food service company. Systemwide, we earn more than $40 billion in revenue. We have over 30,000 eateries in over 100 countries across six continents. We have the advantages of scale and a strong financial position. We possess one of the most well-known and respected brands in the world. We have world-class worldwide infrastructure and expertise in restaurant operations, real estate, commerce, marketing, and franchising. In terms of social responsibility, we are a market leader. We actively share our food safety knowledge and skills, and we are dedicated to conserving the environment for future generations. Nonetheless, we have not met our growth targets for the past many years. As a result, our objective is to capitalize on our capabilities in order to successfully service more clients in more ways, more frequently.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.

By Email:

Food counter attendant | LMIA Approved

McDonalds
Powell River - 268.43km
  Tourism & Restaurants Full-time
  15.65  -  16
Requirements: Languages: Candidates must have knowledge of the English Language. Education: Candidates must have standard educational qualifications such as a Secondary (high) scho...
Learn More
Jan 22nd, 2024 at 04:14

Construction labourer Full-time Job

Made 4 U Construction Ltd

Construction Jobs   Parksville
Job Details

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

Experience an asset

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Load, unload and transport construction materials
  • Erect and dismantle concrete forms, scaffolding, ramps, catwalks shoring and barricades
  • Mix, pour and spread materials such as concrete and asphalt
  • Remove rubble and other debris at construction sites
  • Direct traffic at or near construction sites

 

How to apply

By email

 

[email protected]

Construction labourer

Made 4 U Construction Ltd
Parksville - 268.43km
  Construction Jobs Full-time
  34.62
Overview Languages English Education No degree, certificate or diploma Experience Experience an asset On site  Work must be completed at the physical location. There is no option t...
Learn More
Feb 27th, 2025 at 13:01

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Parksville
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Parksville - 268.43km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Jan 16th, 2025 at 14:52

Unit supervisor - food services Full-time Job

Restaurants McDonald

Tourism & Restaurants   Parksville
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Noisy
  • Hot

Work setting

  • On-site customer service
  • Restaurant

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports

Supervision

  • 3-4 people
  • Kitchen and food service helpers

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Standing for extended periods

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Team player

Benefits

Financial benefits

  • Group insurance benefits

Other benefits

  • Other benefits

 

How to apply

By phone

250-248-8885 Between 08:00 a.m. and 06:00 p.m.

By mail

310 West Island HighwayParksville, BCV9P 1K8

In person

310 West Island HighwayParksville, BCV9P 1K8Between 08:00 a.m. and 06:00 p.m.

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Unit supervisor - food services

Restaurants McDonald
Parksville - 268.43km
  Tourism & Restaurants Full-time
  20
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Dec 19th, 2024 at 12:40

Food counter attendant Full-time Job

Bayside Inn & Pub Ltd

Tourism & Restaurants   Parksville
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Bring clean dishes, flatware and other items to serving areas and set tables
  • Clean and sanitize items such as dishwasher mats, carts and waste disposal units
  • Clear and clean tables, trays and chairs
  • Operate dishwashers to wash dishes, glassware and flatware
  • Replenish condiments and other supplies at tables and serving areas
  • Package take-out food
  • Portion and wrap foods
  • Prepare, heat and finish simple food items
  • Serve customers at counters or buffet tables
  • Stock refrigerators and salad bars
  • Take customers' orders
  • Remove kitchen garbage and trash
  • Wash, peel and cut vegetables and fruit

 

How to apply

By email

[email protected]

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?

Food counter attendant

Bayside Inn & Pub Ltd
Parksville - 268.43km
  Tourism & Restaurants Full-time
  17.60
Overview Languages English Education Secondary (high) school graduation certificate Experience 7 months to less than 1 year On site  Work must be completed at the physical location...
Learn More
Oct 24th, 2024 at 17:11

Customer Service Representative Full-time Job

BMO CANADA

Customer Service   Parksville
Job Details

Application Deadline:

09/07/2024

Address:

826 Island Highway West

Job Family Group:

Retail Banking Sales & Service

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $43,500.00

Customer Service Representative

BMO CANADA
Parksville - 268.43km
  Customer Service Full-time
Application Deadline: 09/07/2024 Address: 826 Island Highway West Job Family Group: Retail Banking Sales & Service   Delivers exceptional service to BMO customers and prospects...
Learn More
Aug 8th, 2024 at 16:00

Customer Experience Associate- Full-time Job

Scotiabank

Customer Service   Parksville
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate-

Scotiabank
Parksville - 268.43km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Feb 5th, 2024 at 14:16

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