1339 Jobs Found
Dispatcher Full-time Job
Transportation & Logistics LachuteJob Details
The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to.
How You’ll Help
Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer.
Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments.
Answer phones from drivers and customers.
Review yard check to ensure freight is not missed and trucks are on schedule.
Coordinate drivers to come back for second round of deliveries.
Coordinate daily P&D requirements.
Monitor driver performance and report finding to manager.
Identify areas for improvement and efficiencies.
Perform clerical duties for compliance and broker pay as required.
Other related duties as may be required.
Your Skills & Experience:
An understanding of the geography of the area
High School graduate or equivalent
Transportation background in dispatch, dock supervision (2-3 years)
Computer literate in Excel and Word
Equipment knowledge is an asset
Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies
Results focused
Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc.
Must have a strong sense of urgency
Good communication skills
Must be able to work under a flexible work schedule
Must be a hands-on operator, trainer, coach and mentor
Must be able to build and maintain relationships
Must be a self-starter
English required; other languages an asset but not required
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Dispatcher
Day & Ross Inc.
Lachute - 362.54kmTransportation & Logistics Full-time
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Quality Control Technician Full-time Job
Coca-Cola Canada Bottling Limited
Maintenance & Repair LachuteJob Details
About This Opportunity
The Quality Assurance Technician is responsible for conducting various checks, monitors and tests or raw, in-process and finished products and or processes to verify production of high-quality product, to successfully meet the demands of our customers. The successful candidate will work closely with cross-functional teams to ensure compliance with regulatory requirements, standardized operating procedures (SOPs), and internal policies established by the Quality Assurance Department.
Salary: 21.20$/h - Saturday Sunday premium rate (+ 1.25$/h)
Shift on rotation: Monday to Friday Day (6h am - 2h30 pm) - Evening (2h pm - 10h30 pm) - Sunday to Thursday Night (10h pm - 6h30 am)
Benefits: Vacations - Sick days - Health Insurance - RRSP (After probation)
Responsibilities
- Conduct qualitative and quantitative testing of beverages, syrups, and raw materials throughout the entire production process.
- Perform standardized quality samplings and audits during production; organize collected data into electronic logbooks, databases, and report variances and non-conformities to plant management.
- Understand, monitor and act accordingly to support : ISO-GFSI compliance regulatory requirements, Food Safety and Quality programs as implemented by the company. This individual has the authority and responsibility to stop production should the product be out of specification and or observed food safety or compliance breach.
- Conduct package quality inspection and quality audit and isolate product that does not meet standards.
- Standardize and calibrate laboratory equipment, troubleshoot systems, equipment and processes for the department.
- Pursue excellente; continuously develop technical and personal skills to achieve plant-wide world class manufacturing environment.
- Supposrt production by utilizing time management is to limit facility downtime and ensure only the highest quality finished good is produced.
- Analyze syrup beverage and/or water attributes.
- Audit container rinsers, air blowers, filters, and coders to ensure proper operations.
- Conduct package quality inspection and quality audits and isolate product that does not meet standards
- Receive and test CO2 and all raw materials prior to production process.
- Maintain highest possible house keeping standards to prevent microbial contamination
Qualifications
- High school diploma or GED required
- DEC/AEC in quality
- 1 - 3 years prior production/manufacturing experience OR 2+ years relevant lab technician experience. - Food/beverage industry experience a plus.
- Demonstrated attention to detail and accuracy.
- Familiarity with lab safety and handling of hazardous materials.
- Readily accepts instruction from management/supervisors and executes effectively.
- Needs to be reliable and open to a flexible schedule.
- Strong analytical skills.
- Ability to read, write, and keep records.
- Strong computer comprehension capabilities including Excel and Word and various quality programs.
- Familiarity with lab safety and handling of hazardous materials.
Quality Control Technician
Coca-Cola Canada Bottling Limited
Lachute - 362.54kmMaintenance & Repair Full-time
21.20
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Customer Experience Associate Full-time Job
Customer Service WestmountJob Details
About the role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele
Location(s): Canada : Quebec : Westmount
Customer Experience Associate
Scotiabank
Westmount - 363.06kmCustomer Service Full-time
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Financial Services Representative Full-time Job
Financial Services WestmountJob Details
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time
How you'll succeed
-
Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
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Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
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Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
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You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
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You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
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You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
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You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
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You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
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You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
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Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
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Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Westmount-Sherbrooke&Victoria
Employment Type
Regular
Weekly Hours
37.5
Skills
Accountability, Banking, Building Trust, Communication, Credit, Financial Products, Investments, Lending (Inactive), Relationship Building, Teamwork
Financial Services Representative
CIBC
Westmount - 363.06kmFinancial Services Full-time
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Package Handler (5:30 PM - 9:00 PM) Part-time Job
General Category SherbrookeJob Details
This position is responsible for loading, unloading, shipping, receiving, scanning, sorting, and stocking packages. The employee may utilize heavy machinery to complete tasks. This position performs other tasks as assigned in a fast-paced environment.
RESPONSIBILITIES
-
Learns and properly executes UPS package handling methods.
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Loads and unloads UPS packages into trailers or package cars.
DESCRIPTION
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Starting hourly rate: $ 17.30$
-
Maximum rate: $ 25.81/h (probation + 48 month progression)
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Approximately 3-5 hours per day
-
Tuition reimbursement (up to $3000) *conditions may apply
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Overtime after 5 hours of work.
REQUIREMENTS
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Ability to lift up to 70 lbs./32 kgs.
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Ability to read and memorize postal codes
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Availability to work flexible shift hours, up to 5 days per week
SHIFT: Monday to Friday from 5:30 PM - 9:00 PM
Package Handler (5:30 PM - 9:00 PM)
UPS
Sherbrooke - 363.77kmGeneral Category Part-time
17.30
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Client Service Representative, 15 hours - Sherbrooke Full-time Job
Customer Service SherbrookeJob Details
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.
How you'll succeed
-
Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
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Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
-
Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
-
You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
-
You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
-
You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Sherbrooke-King&Belvedere
Employment Type
Regular
Weekly Hours
15
Skills
Client Issue Resolution, Client Service, Customer Experience (CX), Digital Literacy, Interpersonal Communication, Standards Compliance, Transaction Services
Client Service Representative, 15 hours - Sherbrooke
CIBC
Sherbrooke - 363.77kmCustomer Service Full-time
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Inside Sales Representative - HVAC-R Full-time Job
Sales & Retail SherbrookeJob Details
You have the privilege of building strong relationships with each customer and are the primary point of contact for establishing orders for delivery. You work closely with our outside sales team and warehouse team to ensure deliveries are fulfilled and communicated correctly to everyone involved in the shipping process.
What are the benefits for you?
- Normal opening hours Monday to Friday
- Full benefits with fully Company paid premiums for the basic kit from the first day of employment
- Professional development and training opportunities
- Life, Disability and Wellness Insurance Program
- Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
- Paid vacation and sick leave, and a day off on your birthday!
- Bonus programs that include annual performance bonuses and a profit sharing plan
- Employee discounts on top brands of plumbing and HVAC/R products
- Tuition reimbursement for employees
- Employee Referral Program
- Reimbursement of safety shoes
What you will do:
- Assume responsibility for order processing, which includes quoting prices within established margins, sourcing additional products and creating purchase orders.
- Enter quotes and orders into the system accurately and in a timely manner.
- Ensure accuracy in pricing, inventory and order information provided to customers.
- Establish and maintain relationships with new and existing customers via telephone or email with the goal of driving additional sales.
- Prepare quotes and process orders on behalf of outside sales staff.
- Respond to customer requests promptly.
- Achieve sales goals set by management by promoting or upselling products.
- Adhere to the Company's safety policies and regulations.
What you will bring:
- Previous experience in inside sales in a related industry
- DEC in building mechanics or DEP in plumbing and heating (an asset)
- General computer skills including Microsoft Office; knowledge of AS400 system an asset
- High level of commitment to providing exceptional customer service
- Proven initiative and ability to work independently and in a collaborative team environment
- Strong organizational skills with respect to prioritizing and completing multiple tasks on a regular basis
Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.
Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.
Inside Sales Representative - HVAC-R
Wolseley Canada
Sherbrooke - 363.77kmSales & Retail Full-time
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Marketing Specialist, Grocery Store Network Full-time Job
Marketing & Communication SherbrookeJob Details
As a Merchandising Specialist , you will be part of a global sales team. The Merchandiser will work in collaboration with the regional sales team and will report to the Area Manager. You will carry out merchandising activities according to the established plan and the available space in order to ensure the effective marketing of Molson products to customers in your territory in order to achieve sales volume and market share objectives. You will design and arrange displays, you will have to ensure the availability, visibility and accessibility of products and will contribute to maintaining good business relationships with your customers.
- Schedule: Monday to Friday
- Annual salary of $42,292 + $0.55/km
- Social benefits
- Company branded clothing will be provided
- Possibility of participation in the pension fund
Responsibilities:
- Carry out merchandising activities in your territory according to the defined parameters as well as your visiting schedule;
- Ensure excellent merchandising activities and proper use of advertising materials in your territory;
- Optimize the distribution and presentation of doors in store (rotation, new products, etc.);
- Seize all opportunities for additional sales through new merchandising spaces at your customers' premises;
- Develop and maintain privileged business relationships with your customers by ensuring that problems are resolved quickly and that their level of satisfaction is optimal;
- Enter orders into systems and work closely with the Telesales department;
- Stay abreast of competitive initiatives and initiate appropriate actions.
Other qualifications:
- You have at least a DES. A DEC or Baccalaureate in a relevant field will be considered an asset;
- You have a minimum of one (1) year of experience in the field of merchandising or sales.
- Experience in the food industry is a strong asset;
- You know the main merchandising and sales techniques
- You have a valid class 5 driving license and a car for your travel and the transport of promotional materials;
- You are bilingual (French and English), both orally and in writing;
- You are dynamic, an excellent communicator, able to demonstrate autonomy, initiative and creativity;
- You are available for a work schedule from Monday to Friday
- You share Molson's values: integrity and respect, excellence, quality, creativity and passion.
Job Benefits You Should Know:
- We care about our people and our planet and have challenged ourselves with ambitious goals surrounding our core priorities.
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We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back is part of our culture and who we are.
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Participation in a variety of business resource groups, which can offer volunteer opportunities, leadership experience and organization-wide networking
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Ability to grow and develop your career through our Premier Choice learning opportunities
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Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health insurance, dental insurance, a retirement savings plan with an incredible employer match, generous paid time off plans, an engaging wellness program and an Employee Assistance Program (EAP) with incredible resources
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On-site pub and access to trendy designer clothing and accessories and great headline events, not to mention, of course… free beer and drinks!
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Work in a dynamic and innovative company, meet passionate colleagues and partners with varied experiences and backgrounds
Marketing Specialist, Grocery Store Network
Molson CoorsBeverageCompany
Sherbrooke - 363.77kmMarketing & Communication Full-time
42,292
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Administration Assistant Full-time Job
Administrative Jobs SherbrookeJob Details
Application Deadline:
01/03/2025
Address:
65 rue Belvedere N, # 230
Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.
As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.
- Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
- Assists the advisory team in preparing for client meetings, including scheduling appointments.
- Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
- Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
- Maintains and organizes client database and client files.
- Ensures transactions and tasks are appropriately assigned to team members and completed.
- Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
- Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
- Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
- Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
- Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
- Maintains the confidentiality of client and Bank information.
- Completes complex & diverse tasks within given rules/limits.
- Analyzes issues and determines next steps; escalates as required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
- Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
- Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset
- Familiarity with technology applications and software used in the financial planning and investment industry.
- Successful completion of both the Canadian Securities Course and the Conduct and Practices Handbook exam will be required within 18 months from date of hire.
- Successful completion of 30-day BMO NB Investment Representative Licensing Program.
- Basic specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
Please note the base salary for this specific position in Sherbrooke is
$ 40,000.00 and this role may be eligible to receive a monthly discretionary bonus.
You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.
Salary:
$32 700,00 - $48 600,00
Administration Assistant
BMO Canada
Sherbrooke - 363.77kmAdministrative Jobs Full-time
32,700 - 48,600
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Branch Operations Assistant Full-time Job
Administrative Jobs SherbrookeJob Details
What is the opportunity?
RBC Dominion Securities is currently seeking a Branch Operations Assistant to join their team. You will provide superior service along with administrative and operational support to clients and employees.
What will you do?
- Answer the telephone and greet clients in an open, friendly manner
- Provide attentive and accurate service to clients and respond to their needs
- Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager, when needed
- Prepare cheques and daily bank deposits
- Deal with incoming and outgoing funds
- Process account opening and any related account documentation
- Support the advisory teams in general administrative duties in the management of client accounts
- Perform other duties and responsibilities, as required
What do you need to succeed?
Must-have
- Exceptional client servicing skills
- A professional approach to all situations to create a positive working environment
- Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
- Ability to complete duties independently and seek out own answers and solutions
- Meticulous attention to detail and strong organizational skills
Nice-to-have
- Two years of relevant experience in the financial services industry
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Variety of assignments
- A strong and diverse team
- Management that supports your work and progression
Job Skills
Additional Job Details
Address:
95 BOUL JACQUES CARTIER S:SHERBROOKE
City:
SHERBROOKE
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-09-20
Application Deadline:
2024-12-09
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Branch Operations Assistant
Royal Bank Of Canada
Sherbrooke - 363.77kmAdministrative Jobs Full-time
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Administrative Assistant Full-time Job
Administrative Jobs SherbrookeJob Details
RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.
What will you do?
- Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
- Support the Investment Advisors in general administrative duties in the management of client accounts
- Support the Investment Advisors in the preparation of client reviews and presentations
- Request information and documentation from clients in order to open accounts and keep client files up to date
- Follow up on client trades to ensure proper settlement and delivery
- Monitor all pending transfers to ensure completion on a timely basis
What do you need to succeed?
Must-have
- Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
- Meticulous attention to detail and excellent time management skills
- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
- Minimum of 2 years of experience in the financial services sector
- Ability to work as part of a team
Nice-to-have
- Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
Job Skills
Additional Job Details
Address:
95 BOUL JACQUES CARTIER S:SHERBROOKE
City:
SHERBROOKE
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-11-19
Application Deadline:
2024-12-09
Administrative Assistant
Royal Bank Of Canada
Sherbrooke - 363.77kmAdministrative Jobs Full-time
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Administrative Assistant Full-time Job
Administrative Jobs SherbrookeJob Details
Your contribution
- Promote a customer-centric culture, to deepen customer relationships and leverage relationships with the Bank and its systems and knowledge.
- Responsible for the maintenance of office systems including the computer network, telephones, voicemail, reference files, product sheets, office library and product and procedure manual.
- Lead the management of facility operations, implementation of facility-related changes and change management activities.
- Liaise with the Facilities team on all matters related to lease improvements, lease renewals and planned moves.
- Perform front desk related tasks such as answering phones, greeting customers, handling mail and deliveries, and scheduling customer appointments.
- Execute regional reporting requests and perform data analysis.
- Manage regional administrative tasks surrounding the production of the CPG maturity report, letters, cash statements and the SOTI report.
- Coordinate and deliver a variety of regional activities including seminars, customer forums and professional development days, and provide logistics as required.
- Assist in completing tasks to ensure branch compliance, including managing the Security Checklist and Business Continuity Plan.
- Participate in regional meetings and special projects.
- Liaise with external partners, such as medical associations and accounting firms, to implement regional projects.
- Perform other administrative tasks.
- Understand Scotiabank's risk culture and risk appetite and reflect this in day-to-day operations and decisions.
- Understand Scotiabank's risk culture and risk appetite and reflect this in day-to-day operations and decisions.
- Actively, effectively and efficiently work in his/her field, in accordance with Scotiabank's values, Code of Ethics and Sales Guiding Principles, while ensuring the adequacy, compliance and effectiveness of day-to-day business controls to ensure the company meets its operational, compliance, anti-money laundering and counter-terrorist financing and ethics risk obligations.
- Promote a productive and inclusive work environment.
MD's expectations
- Customer experience management skills.
- Strong organizational skills.
- Excellent communication skills.
- Sense of initiative and resourcefulness.
- Ability to work effectively within a team.
- Thoroughness.
- Organizational skills, dynamism and effective communication.
- Interest in working in a fast-paced environment and professionalism.
- Team spirit and constant desire to create a positive work climate.
Training and experience
- College diploma in business administration or equivalent.
- At least three years of administrative or office experience, preferably in a financial services firm.
- Good knowledge of RRSPs, RRIFs, mutual funds and customer service is considered an asset.
- Excellent computer skills including proficiency in MS Word, MS PowerPoint and a good understanding of common business applications.
Why MD?
- We strongly encourage work-life balance and give you the flexibility and tools to achieve it.
- We believe that a diverse and inclusive work environment promotes employee happiness and productivity.
- We know how important benefits programs are in supporting the mental and physical health of employees and their families.
- We know that financial security is important to you and we want to contribute to this by offering you competitive salaries, performance bonuses, a defined contribution pension plan and a stock purchase program for our employees.
- We know it’s important to take a break , so we offer a generous paid vacation program that increases as you progress through your career at MD. Our collaborative work environment allows you to take a vacation with peace of mind, without having to worry about your clients.
- Through our partnership with Scotiabank, we can offer you great banking solutions to keep more money in your pocket. You'll have access to a wide range of banking services, credit cards, mortgage solutions, auto and home insurance and discounts.
- We love discounts . Through the WorkPerks program, MD staff have access to thousands of discounts across Canada.
“In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.”
Administrative Assistant
Scotiabank
Sherbrooke - 363.77kmAdministrative Jobs Full-time
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