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Reporting to the Administrator, the Support Services Manager manages the housekeeping, laundry and maintenance departments to achieve high standards of cleanliness and sanitation, to provide quality linen service, and to maintain a safe, well-functioning physical plant, all within ECI’s policies and procedures, and all applicable standards, legislation and regulations.

RESPONSIBILITIES

• Maintain all aspects of hiring and performance management of departmental staff; scheduling; staff development, including identification and delivery of department-specific orientation and training.
• Supervision of contractors’ work to ensure fulfilment of contractual obligations.
• Preparation and management of departmental budgets; inventory management and control, including purchase of departmental supplies and equipment.
• Maintenance of departmental policy and procedure manuals; full participation in leadership team activities and responsibilities, including participation on teams and committees, and reporting.
• Contract tendering in consultation with ECI consultants, and with approval of Administrator.
• All aspects of management of quality and quantity of services and products provided/ produced by departmental staff.
• All aspects of departmental safety program management, including preventative maintenance, and repair of equipment.
• Maintenance of records, statistics, and reports in accordance with ECI and home policies, and all applicable legislation and standards.

QUALIFICATIONS

• Post-secondary degree or diploma required
• Knowledge of evidence-based practices and/or, if there are none, prevailing practices relating to housekeeping, laundry and maintenance, as applicable
• Minimum of two (2) years experience in a managerial or supervisory capacity
• Environmental services certificate in a recognized program
• Experience in management of human and financial resources an asset
• Experience in a long-term care setting, an asset
• Formal training in building maintenance or Operator B Certificate, an asset.
• Health and safety certification, an asset.
• Ability to communicate effectively, both verbally and in writing.

Our employee-partners enjoy:

• Competitive Pay
• Weekly Pay Cheques
• RRSP and DPSP Contribution
• Medical, Dental & Vision Insurance Package
• Disability & Life Insurance Package
• Paid Vacation & Holidays

• Career Advancement Opportunities

Purpose of Job: 

This is a unique opportunity to join the dynamic and continually growing world of Scotia Wealth Management. The SWM receptionist/Branch Systems Administrator welcomes and interacts with our high net worth clients.
 

WHAT YOU'LL BE DOING

In this role you will:

• Receives all visitors, including phone calls and responding or forwarding to the appropriate individual 
• Performs daily mailroom duties and deliveries
• Ensures all technology is running at maximum efficiency and reports issues
• Accepts and arranges courier of parcels to ensure timely distribution of packages and documents
• Coordinates meetings rooms and conference calls ensuring action items and deliverables are handled
• Coordinates any internal communication to staff
• Organizes and maintains various filing systems
• Maintains office supplies inventory at proper levels and ensures timely ordering
• Assists with security related activities and key holder responsibilities
• Acts as back-up to the Branch Operations Assistant
• Coordinates any special events as required

DO YOU HAVE THE SKILLS

We'd Love to work with you if you have:

• Superior customer service skills
• High level of problem solving abilities
• Outstanding written and oral communication skills
• Highly organized with the proven ability to manage multiple priorities and deadlines
• Effectively interface and develop working relationships with all levels of the organization and external clients
• Ability to work independently 

WHAT’S IN IT FOR YOU

• At ScotiaMcleod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcleod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• You will join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, and curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills

Job Summary: As a member of the BGIS SCS Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

• Clean floors by sweeping, scrubbing, or vacuuming
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions) 
• Strip and finish hard surface floors manually or with power equipment when required 
• Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Transport garbage from drop points to garbage bins or compactor 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
• Cleans washroom floors including stripping and finishing 
• Cleans stairwells and elevator cabs where ladders are required 
• Loads and unloads supplies and replenishes cleaning solutions
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
• Other duties that management may assign 
• Strip, seal, finish, and polish floors
• Strip and finish hard surface floors manually or with power equipment when required 
• Steam clean or shampoo carpets 
• Notify managers concerning the need for major repairs or additions to building operating systems
• Mix water and detergents in containers to prepare cleaning solutions, according to specifications
• Strip, seal, finish, and polish floors
• Steam clean or shampoo carpets
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable
• Must have a valid Class G license (may be required)

 Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds. 

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

We Offer

Responsibilities

You Possess

Overview

Overview

This position reports to the Pharmacy Manager and is responsible for receiving, preparing and delivery of Rx accurately and timely. Ensuring adequate inventory levels to meet patient’s needs, and counsel with appropriate documentation to all patients. Provide friendly, positive and pro-active interaction with all internal and external customers as well create awareness and educate customers through public relations.

What you'll do

- Prepare, dispense and control medications accurately and timely to patients
- Ensure medication and over the counter supplements inventory levels is adequate to meet patients’ needs
- Counsel of patients in regards to new and additional medications in a friendly, positive and pro-active interaction
- Create awareness and educate customers through public relations (public health days, clinics, etc.)
- Provide timely and positive resolution to patient’s needs and Doctor’s requests/issues
- Review and control costs at all levels within Loblaw Pharmacy (dispensary)
- Provide on-going training for all new and existing Pharmacy colleagues (technicians, interns, students, IPG’s)
 

What you’ll need:

- Bachelor of Science, Pharmacy and a Class A Pharmacists license a must
- Superior customer relations skills and a strong sense of professionalism
- Excellent leadership and performance management skills required
- Proven ability to build the business using community based marketing strategies
- Excellent communication and interpersonal skills
- Strong problem solving skills including the experience formulating and executing action plans
- Strong personal computing skills, as well as knowledge of Healthwatch and/or KROLL Pharmacy Computer system a definite asset

If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you!

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.