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The Administrative Coordinator is responsible for manifesting, scanning, POD’ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes for the terminal.

How You’ll Help:

• Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
• Following up with customers (Walmart-Costco)
• Send appointment requests via, email, telephone and Boards Update system with appointment information.   Manifest and arrange appointments.
• Pick-up Bills and POD’s: Enter bills and POD’s. Upload and edit EDI files. Ensure COD and cash shipment payments are received before tendering to agents.
• Reports: POD reports – following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering.
• Call customers regarding appointment change, status, issues regarding appointment. 
• Log customer interaction consistently and accurately in AS400. 
• Redirect documents intra- and inter-terminal as well as to customers as needed
• Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees
• Attend meetings, take notes, and follow up on decisions within area of responsibility
• Assist drivers with preliminary paperwork information such a bill of lading
• Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present
• Gather, enter, and update data to maintain software database on daily basis as appropriate, establish and maintain files and records 
• Ensure that correct information about missed pickups and deliveries is rescheduled
• Support and adhere to OS&D team procedures and policies to prevent OS&D loss; tracking freight movement and damages to prevent OS&D loss
• Assist with data entry
• Other related duties as may be required

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• Communication skills - advanced
• Computer skills – accuracy, MS products, AS400, web based programs
• Demonstrated customer relationship skills
• Strong conflict resolution skills
• Able to work deadlines in high transactional environment
• Ability to champion business needs in a collaborative manner to colleagues
• Results focused
• French & English
• Able to work with little supervision

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Why is this position important? 

Our  cashiers are in contact with customers and ensure pleasant conversations and efficient transactions with them in order to create a memorable shopping experience in store.   

What you will do 

·         Provide excellent customer   service

·         Scan items and process customer transactions accurately  

·         Support the implementation of company   promotions and programs

·         Process cash and credit    card transactions

·         Keep the cash register area clean and well stocked with essential   supplies

·         Assist customers by answering their general questions  

·         Maintain a positive environment in the store  

Who you are 

·         You have a team spirit and good communication skills  

·         You know how to adapt to a dynamic   environment

·         You are resourceful and courteous when customers ask for information 

·         You are motivated to learn new things and provide excellent customer service 

The experience you bring 

·         Good news! No previous experience is required. We offer training to ensure your success! 

419 boul Jessop, Rimouski, Quebec, G5L 7Y5, Canada

What you bring 

·         The flexibility to work a variety of shifts, including days, evenings and weekends  

·         Ability to move 25 lbs and remain in a stationary or standing position for the duration of shifts  

All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness of the warehouse space and inventory maintenance.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do 

• Load and unload products in a timely manner to meet delivery deadlines and customer commitments.
• Receive incoming shipments and verify their accuracy.
• Promptly place products in appropriate areas of the warehouse.
• Prepare, pack and ship customer orders, including preparing documents for shipping.
• Liaise with transportation companies and internal/external customers to determine shipping priorities.
• Ensure safety and maintenance procedures are maintained in the shipping area.

What you will bring

• Previous warehouse experience required
• Knowledge of industry products (plumbing and HVAC/R), an asset
• Basic general computer skills required, including Microsoft Office
• Exceptional customer service and communication skills
• Reliability and willingness to take initiatives
• Ability to regularly lift a load of up to fifty pounds (50 lb/23 kg)
• Forklift operating certification or ability to obtain certification
• WHMIS and dangerous goods transportation certification, an asset

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

The Inside Sales Representative is a vital member of our Inside Sales team. You have the privilege of building strong relationships with each customer and are the primary point of contact for establishing orders for delivery. You work closely with our Outside Sales team and the Warehouse team to ensure that deliveries are fulfilled and communicated correctly to everyone involved in the shipping process.

Requirements:

Languages: Candidates must have knowledge of the French Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience although having experience is an asset

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorized (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

• The candidates will get variable or compressed work week

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, and cover letter) through below mentioned details.

By email
[email protected]

In person
97 avenue Rouleau
Rimouski, QC
G5L 5S4
Between 10:00 AM and 04:00 PM

Available Shift: Monday to Friday, 8:00 AM - 4:00 PM

Working independently, the Cleaner ensures that all office facilities in the Hartland and iNOC building are kept clean, tidy, safe and presentable and reports any safety concerns immediately.

How You'll Help:

• Following daily, weekly, monthly and semi-annual schedules, ensure all office areas and equipment is cleaned, disinfected, and maintained in a safe and respectable manner. This includes emptying trash cans, vacumming, sweeping, mopping, dusting, wiping, washing etc.
•  
• Replenish paper tower, toilet paper, soap dispensers and hand sanitizers, as required.
•  
• Defrosting freezers and cleaning interior of fridges.
•  
• Outside ash trays to be cleaned and maintained
•  
• Heavy duty cleaning on a semi annual basis, including interior and exterior window cleaning, steam cleaning carpets, mats, and fabric furniture, washing walls, etc.
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• Report any safety concerns; follow up if they are not taken care of in a reasonable period of time.
•  
• Maintain and account for an inventory of supplies and order additional supplies as required.
•  
• Proper storage of all cleaners and hazardous materials.
•  
• Other related duties as may be required.

Your Skills & Experience:

• Minimum high school education
• WHMIS and TDG certification
• Minimum 1 year experience working independently in a professional environment as a cleaner.
• Previous knowledge of cleaning chemicals; their proper use and storage, as well as hazards.
• Ability to work independently with little to no supervision.
• Good interpersonal skills · Organized with ability to maintain inventory, track tasks, etc.
• High standards for cleanliness
• Good communication skills – ability to read labels, leave notes, keep inventory, etc.
• Excellent discipline and time management skills

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

The Solutions Lead, Procurement to Pay will be responsible for working with the accounts payable and finance leaders to develop a business process automation and supporting IT solutions roadmap. They will also support the business to develop maintain standard company-wide processes in Accounts Payable and Procurement. It is critical that the incumbent have an understanding of best practices in the assigned business areas. The incumbent must have a bias towards continuous improvement, an ability to understand process, as well as possess strong leadership and influencing skills. Most critical is the ability to develop a clear and communicable vision of how this critical area should operate in a new more effective and efficient world.

How You'll Help:

• Ability to identify and articulate the level of business transformation and value captured as a result of process improvements to bring industry best practices to Day & Ross
• Understand the business strategy and direction in order to develop solutions to support their objectives
• Contribute to our Continuous Improvement culture by fostering relationships with key business stakeholders to implement recommended solutions
• Manage a governed list of priorities through concept to execution.
• Lead discovery exercises to solution operational problem statements for system/processes within the AP and Procurement area
• Collate business requirements to identify and document requirements for priorities.
• Create process flow diagrams for processes in the assigned business area.
• Review and test configured system solution for assigned business area.
• Contribute to the content of training materials.
• Ability to deliver train-the-trainer courses.
• Participate in change impact assessment.
• Contribute to Go Live cut over planning and execution for changes.
• Facilitate platform upgrade activities with stakeholder audiences

Your Skills & Experience:

• Minimum of post-secondary education in Finance, Business (general stream), or a combination of education and experience.
• Minimum of 3-5 years of experience in Accounts Payable and Procurement is required, various roles within Finance would be beneficial.
• Previous experience with Continuous Improvement initiatives or projects will be considered an asset
• Understand and articulate the company's, Accounts Payable & Procurement strategy.
•  Understanding / experience with Coupa Procurement and Oracle Finance Cloud
• Ability to develop, communicate and support a vision that is clear and inspiring.
• Aptitude towards translating visions and strategy into actionable short, medium and long term plans.
• Drives change as the key to the success of the company’s future and growth and understands how to engage the organization to ensure commitment to change.
• Has a bias towards openness and transparency of information. Effectively shares ideas, opinions and thoughts and most importantly solicits and builds on the ideas of others.
• Utilizes influencing skills to build internal and external relationships.
• A proven ability to use rational thinking and sound judgment to analyze and resolve issues.

414 – 422 York St, Fredericton, NB, E3B 3P7, CA