All jobs within 50 km around East Gwillimbury

This role is focused on Regulatory Reporting, including capital reporting and regulatory disclosures. You are involved in the oversight of regulatory reporting, change management (interpretation & implementation of new reporting rules), and analysis of the updates.  Relationship building is key in this role.  You have the opportunity to work with lots of different groups, different personalities and at different levels.  Need to have the ability to present complex data in a clear, digestible way for non-finance colleagues.

Supports the execution of accurate and efficient cyclical reporting processes for regulatory and management information and note disclosure in financial statements to internal and external stakeholders and regulatory bodies. Works across BMO to deliver specific project/program results in alignment with overall group goals. Supports an efficient and effective Accounting function which uses common information sources and practices, reduces ongoing costs, increases service level performance and minimizes risk.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Provides strategic input into business decisions as a trusted advisor.
• Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
• Acts as a subject matter expert on relevant regulations and policies.
• May network with industry contacts to gain competitive insights and best practices.
• Reviews the reporting program/processes for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
• Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.
• Manages resources and leads the execution of accounting, risk and regulatory related strategic initiatives to deliver on business and financial goals.
• Acts as the prime subject matter expert for internal/external stakeholders.
• Works with stakeholders to establish priorities.
• Designs and produces regular and ad-hoc reports, and dashboards for regulators and executive level reviews.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.
• Leads in the design, implementation and management of core business/group processes.
• Leads the execution of financial reporting programs/processes; assesses and adapts as needed to ensure quality of execution.
• Supports the production of financial, regulatory, and management reporting requirements.
• Executes work to deliver timely, accurate, and efficient service for monthly, quarterly and annual processes for reporting.
• Analyses data and information to provide financial, regulatory and related risk insights and recommendations.
• Supports the interpretation and definition of internal and external policies and regulatory requirements e.g. credit reporting.
• Ensures strong governance and effective controls across finance & accounting activities and information in accordance with enterprise standards.
• Provides attestation to the validity of financial results and highlight significant information including variances, trends, opportunities and exposures to their Manager.
• Provides information and support the process for internal (Corporate and SOX) and external audits.
• Gathers and formats data into regular and ad-hoc reports, and dashboards.
• Organizes work information to ensure accuracy and completeness.
• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
• Implements changes in response to shifting trends.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal & written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making - In-depth / Expert.

As Director, Corporate Finance, you are part of a team of client-facing credit professionals aligned to our large commercial client segment within CFS, defined as commercial clients with annual sales revenue between $25MM and $100MM. You play a key role in realizing our business growth objectives through the structuring, delivery and management of credit for a portfolio of large commercial clients. You will lead the end-to-end credit relationship for a defined portfolio of clients with a focus on loan origination and ongoing portfolio quality oversight. You contribute to an exceptional client experience by providing superior business, financial and credit advice directly to clients.

What will you do?

• Collaborate with client relationship managers to structure, deliver, close, and monitor loan transactions, including credit submissions to Group Risk Management (GRM) and transaction presentations to clients

• Collaborate with client relationship managers in the preparation and presentation of credit pitches that clearly articulate advantages and benefits of proposed credit solutions to existing and potential clients

• Demonstrate RBC’s capability to provide customized and creative credit solutions in a timely manner and deliver credit solutions that meet or exceed our client’s needs

• Manage all aspects of the credit approval process including ComCom and GRM, developing strong working relationships with National Office personnel and risk managers.   

• Actively develop, strengthen and deepen client relationships and engage  with key RBC partners including Group Risk Management, Private Banking, Corporate Client Group (including the ABL, MMLF and Mezz teams), National Specialized Solutions (e.g. Leasing, Trade Finance), Personal Banking, and others

• Exercise due diligence in recommending credit applications, working in collaboration with Risk Management, especially in supporting risk processes and guidelines in order to find the appropriate mix of credit risk and structural mitigants.

• Maintain portfolio quality oversight through proactive portfolio management, including annual credit renewals, covenant monitoring and control

What do you need to succeed?

Must-have:

• Proven track record in financial and credit analysis in support of exceptional client relationship management

• Minimum three years’ experience in commercial lending at a major financial institution Undergraduate degree in Business, Economics, Accounting, or Finance with strong quantitative, financial modeling, and analytical skills, as well as an ability to analyze company financial statements

• Strong skills with Microsoft Office, as well as experience with emerging resources, communications and technology (e.g. online data resources, web-based meetings, social media, digital banking, and mobile applications)

• Professional verbal and written communication skills with a high level of attention to detail in both written work and financial analysis

• Strong organizational skills, ability to perform well under pressure, prioritize multiple tasks and projects, while meeting time-sensitive deadlines

Nice-to-have:

• MBA, CA, CMA, CGA, CPA or CFA

• Work experience in corporate lending / corporate finance

• Trained in credit and accounting with an ability to manage complex concepts

• Bilingual in French and English

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits

• Continued opportunities for career advancement

• World-class sales training, coaching, and development opportunities Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training

• Opportunity to achieve great success and grow your career with RBC

Job Skills

Additional Job Details

WATERPARK PLACE, 20 BAY ST:TORONTO

TORONTO

Canada

37.5

Full time

Personal and Commercial Banking

Regular

Salaried

2024-02-09

2024-02-24

What is the opportunity?

RBC Dominion Securities is Canada’s leading full-service investment and wealth management firm and is backed by Canada’s leading financial institution. We take pride in hiring and nurturing talented individuals who share our commitment to helping our clients build and preserve their wealth so they can achieve the goals that matter most to them.

The RBC Dominion Securities Inc. (“RBC DS”) Branch located in Toronto is looking for an Administrative Assistant to join the Ascendant Wealth Partners team.  You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Investment Advisors.
For more information, please visit: https://ca.rbcwealthmanagement.com/web/ascendant.wealth

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory team functions fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

• Assist the Advisor team with client onboarding.

• Coordinate and prepare meetings for Advisors with their clients/prospects.

• Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.

• Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).

• Help manage incoming communications from clients, Advisors and other internal and external partners.

• Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts

• Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.

• Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters.

What do you need to succeed?

Must Have

• At least 2 years administrative experience

• Strong Microsoft Office Suite skills

• High level of time management and organization skills

• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

• Willingness to complete the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)

Nice to Have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)

• Knowledge of RBC Dominion Securities’ systems and procedures

• Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• An opportunity to make a difference and have a lasting impact on the lives of others

• The chance to work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

Job Skills

Customer Service, Data Entry, Data Gathering Analysis, Desktop Tools, Interpersonal Relationships, Knowledge Organization, Problem Solving, Teamwork, Time Management, Word Processing Software

Additional Job Details

45 ST CLAIR AVE W:TORONTO

TORONTO

Canada

37.5

Full time

Wealth Management

Regular

Salaried

2024-02-20

We’re looking for a Senior Product Manager who will contribute to the overall success of onboarding new-to-bank customers, is not afraid to challenge norms and is exceptionally creative to reimagine our customers’ experience, while ensuring adherence to compliance, regulatory and operational requirements. This role will focus on, and benefit from a deep understanding of, identity verification (know your client), authentication, security, anti-money laundering (AML) and fraud controls to build an onboarding journey that is optimal and secure. You will closely work with other product managers, bank stakeholders, software engineers, and designers to translate the customer journey directives into actionable, prioritized backlog deliverables and follow through to completion.

Is this role right for you? In this role you will:

• Champion a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge. Keep the customer at the centre of all you do. 
• Contribute to the strategic vision and multi-year roadmap for the new-to-bank customer onboarding journey, alongside the Identity and Onboarding Group Product Manager and Product Director
• Manage relationships with various bank business teams, authentication partners such as fraud and information security, and leadership, ensuring their requirements are translated into the right products and journey. Manage expectations and prioritize deliverables with effective communication
• Work closely with business, compliance and other control functions, while always negotiating and pushing for the benefit of good customer experience and high business value
• Build reusable and scalable customer facing software that will be leveraged by internal teams to solve their problem of identifying the customer
• Lead multiple problem discoveries to understand customer needs, current challenges, industry trends and best practices. Work closely with design and engineering partners to come up with solutions
• Define the customer and business value by establishing relevant objectives and key results (OKRs). Sell executives on the value through crisp and meaningful presentations
• Work with analytics to set, monitor and analyze key performance indicators (KPIs) to measure product success
• Use data to drive decisions. Build hypothesis, test, fail and iterate to formulate an agile product development approach
• Maintain a prioritized backlog, support the creation of detailed user stories and participate in sprint planning and review activities. Engage with the scrum teams daily, clarifying questions and helping with decision making
• Conduct market and competitive analysis to identify future opportunities of growth for your product; establish self as a subject matter expert within digital banking for the areas you own
• Understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
• Actively pursue effective and efficient operations of your team and self in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
• Champion a high-performance environment and contribute to an inclusive work environment 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• You have 6+ years of experience working as a product manager shipping consumer facing software solutions
• Experience working on digital products, preferably in the consumer space, and working in an agile scrum team
• You have managed a technology product or a digital journey end to end, from inception to delivery
• Knowledgeable about multiple functional areas such as product management, agile/scrum, engineering, UX/UI design
• Have a deep understanding of identity verification (know your client), authentication, security, anti-money laundering (AML) and fraud controls
• Demonstrate curiosity and seek to understand how a product technically works. You are able to dive into the technical details and are able to understand technical concepts that are explained to you
• Embed privacy and security into product delivery processes and design
• Experience influencing others by persuasion rather than authority – making your case through excellent communication, speaking clearly to be easily understood, and writing powerfully to persuade
• Master of identifying and solving ambiguous problems with ability to influence and inspire a multi-disciplinary team to reach ambitious goals 
• Excellent organizational and analytical skills with strong attention to detail
• You have a curious and experimental mindset to drive innovation amidst uncertainty

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more! 

Work arrangements: Hybrid

#LI-Hybrid

The Team

We are the CRM, Sales & Branch Performance Engineering Team, part of Customer Servicing Engineering in Scotia Digital, focused on providing solutions that assist front line staff across channels in deepening relationship with our customers, providing better service and offering better products to them, and help improve sales & productivity along the way.

The group is a mix of architects, technology leads, business systems analysts, designers, SMEs, developers and testers who innovate and transform, develop customer servicing technology roadmaps, ensure end-to-end project delivery, support day to day operations, write technical stories, develop and test code, manage stakeholders and related teams.

The Sr. Power Apps Engineer is responsible for design and development on Power App Platform for complex business and technology initiatives for our various lines of business, day to day operations of Sales and Branch Performance Applications, providing thought leadership, navigating us through production issues and investigations, and being a key advocate of efficiency and continual improvement as we work to modernize.

Is this role right for you?

• Responsible for assessment and estimating work effort for new scope based on the business requirements achieving planned timelines.
• Design and development on Power Apps Platform on multiple complex initiatives, and operations and stability of the application ecosystem.
• Stay abreast of modern technologies and best practices, and recommend introduction of new technology and processes.
• Act as the Subject Matter Expert and manage admin functions for Power Apps Platform.
• Support the business team in the proper use of the Sales and Branch Performance Applications by focusing on configuration rather than customization.
• Investigate failures, perform root cause analysis and implement fixes; utilize internal defect tracking tool to create detailed, high quality error report.
• Work with product owners and test engineers to support QA processes, review test plans, test coverage and help improve test automation.
• Design end-to-end solutions that improve collaboration, productivity, and knowledge sharing.

Do you have the skills that will enable you to succeed in this role?

• Minimum 5 years of experience in Power Platform PowerApps, Power Automate, Power Pages and overall 10 + years of experience in enterprise systems.
• Demonstrated project experience developing solutions in Microsoft .Net Technologies.
• Experience in building medium and complex Power Automate flows.
• Experience in using multiple data connectors with Power Apps and Power Automate (flow).
• Experience with re-writing and re-engineering custom applications to configurable Power Apps solutions.
• Good DevOps Experience.
• Strong verbal and written communication skills.
• Ability to work in cross functional teams.
• Should work with minimal supervision.
• Possess good problem-solving skills.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. 
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. 
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work conditions: Hybrid

 #LI-Hybrid

Purpose

• The QTS development team builds, modifies, and supports trading systems for Capital Markets in equities.
• We are seeking a talented software developer (C++, Java, Python, and SQL) to work with the ETF desk to develop, support and enhance their algorithmic trading software and related tools.
• We are dedicated to leveraging data-driven insights and advanced algorithmic trading strategies and service clients in the global financial markets. You will play a pivotal role in developing, optimizing, and maintaining our trading related algorithms and vendor system(s). You will work closely with a talented team of analysts, traders, and developers to build and maintain the software. You will also be required to provide first-level support to the internal users of the systems you work on.
• We will consider a range of experience levels and adjust role, compensation, and title accordingly. Prior financial experience would be an asset but is not required. This is primarily a developer role, with some exposure to analysis and trading activities. The successful candidate is someone enthusiastic about building software in a financial environment, has excellent communication skills, and can take responsibility for multiple parts of the software development lifecycle.

Accountabilities

• Modifying, enhancing, and testing an algorithmic trading platform and related tools.
• Perform support of production trading systems to troubleshoot and quickly resolve any issues or questions throughout trading hours, and at system initialization in the morning.
• Analyze system performance and trading results to find ways to improve efficiency and client executions.
• Work with front office users to implement their trading strategies and supporting data inputs.
• Analyze system architecture to improve scalability, and reliability.
• Ensure compliance with regulatory requirements and risk management protocols.
• Stay up-to-date with industry trends and emerging technologies to advise on potential innovations to our system.

Functional Competencies

• Strong software development skills from design to implementation to testing. The ability to work in a large existing codebase to building small supporting tools/scripts from scratch.
• Experience in developing real-time event-driven applications
• Ability to problem solve in real-time with live systems
• Strong sense of ownership and responsibility for resolving issues
• Strong competence with object-oriented languages such as C++ and Java. Must have C++ experience
• Experience with tooling and scripting with python/shell scripting
• Comfortable with SQL and relational database concepts
• LUA scripting is an asset.
• Background or personal interest/experience related to trading systems, index arbitrage, ETFs, market-making and similar areas preferred but not required.
• Experience with real-time trading systems (Fidessa, Portware, Flextrade, Tbricks, etc..) an asset
• Understanding of financial markets, trading strategies, and quantitative analysis techniques preferred
• Experience with trading platforms and tools (e.g., Bloomberg, FIX protocol, order management systems).

Education

• Post-secondary degree in a technology field (Computer Science/Engineering etc.) or equivalent training.
• Relevant Industry courses/certification such as CSC, CFA an asset

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a Bachelor’s degree or equivalent experience – Information technology/ Computer science/ Graphic design
Experience: Candidates need experience of 3 years to less than 5 years
Experience and specialization: Computer and technology knowledge, HTML, JavaScript, CSS, HTML editing software, Web service design, MySQL and React.js

Physical Requirements:

• The candidate should be attention to detail

Other Requirements:

• • The candidate should have dependability and efficient interpersonal skills

• The candidate should be able to work in an organized way
• The candidate should have quality of as a team player

Responsibilities:

• The candidate should be able to create and optimize content for Website using a variety of graphics, database, animation and other software
• The candidate should be able to prepare mock-ups and storyboards
• The candidate should be able to develop Website architecture and determine hardware and software requirements
• The candidate should be able to source, select and organize information for inclusion and design the appearance, layout and flow of the Website
• The candidate should be able to create and optimize content for Website using a variety of graphics, database, animation and other software
• The candidate should be able to research and evaluate a variety of interactive media software products
• The candidate should be able to conduct tests and perform security and quality controls
• The candidate should be able to plan, design, write, modify, integrate and test Web-site related code

• The candidate should be able to lead and co-ordinate multidisciplinary teams to develop Website graphics, content, capacity and interactivity

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.

By email:
[email protected]

What you will do?

What you will bring?

We are looking for a Senior FTM / IIB Developer to join the application development team. You will be responsible for delivering applications designed to resolve business system needs while working closely with various partners across IT. Duties include design and development for FTM applications in a WMB/IIB environment. You will be involved in all aspects of the development and or maintenance process within a well-established team. The preferred candidate would have experience working directly with the IBM FTM (Financial Transaction Manager) product.
 
 

Is this role right for you? In this role you will:

• Design, code and document applications in an FTM/IIB environment
• Execute unit test, system and integration test
• Provide consulting services on new initiatives (small to large of varying complexity)
• Assess, research and analyze business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs including component reusability, data sharing and security
• Prepares high level and detailed technical specifications for small to medium projects in accordance with security and architecture documentation objectives
• Together with the Architect and BA, determines best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives
• If required, develops criteria for and participates in the evaluation of 3rd party vendors and software as well as due diligence exercises
• Possible off-hours support

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 5+ years of experience in an application development role using IBM IIB
• 1+ years of experience in application development role using IBM FTM
• Programming experience with ESQL. Java is a nice to have.
• DB/2 & SQL Experience and or Knowledge
• Experience/Understanding of ‘Automated Build/Deploy process through Jenkins’ and familiar or experience with the DevOps / Agile Methodology
• Knowledge of multiple platforms e.g. z/OS, UNIX, Client/Server and the ability to select appropriate one to meet business needs
• Experience  an application development role using Java
• Calling RESTFul APIs from IIB

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.  
• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Working location condition: Hybrid 
 
#LI-Hybrid 

Requirements:

Languages: Candidates must have knowledge of more than one language.
Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates need experience of 1 to less than 7 months

Physical Requirements:

• The candidate should be able to pay attention to detail
• The candidate should be able to work under pressure
• The candidate should be able to work in fast-paced environment
• The candidate should be able to maintain tight deadlines
• The candidate should be able to handle heavy loads
• The candidate should be a combination of sitting, standing, walking
• The candidate should be able to walk
• The candidate should be able to stand for extended periods

Other Requirements:

• The candidate should be able to work with being focused on the client
• The candidate should be someone who can be relied on
• The candidate should be a team player
• The candidate should have accuracy
• The candidate should have an excellent oral communication
• The candidate should have an effective interpersonal skills
• The candidate should be able to work in a flexible environment
• The candidate should be able to work in an organized way
• The candidate should be able to supervise 3-4 people

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.

By Email:
[email protected]

What is the opportunity?

As a key member of the Private Banking team, the Private Banking Associate is responsible for creating an enhanced client experience by fulfilling on incoming servicing requests via email and phone and identifying unmet client needs through discovery in daily interactions. You will also champion digital education to enable our clients to engage with RBC through the channel of their choice.

What will you do?

• You will be an everyday banking expert specialized in delivering the Black Card Experience through high-level service and support, transaction excellence, digital education, and opportunity spotting
• As part of the Private Banking Associate team, you will understand and deliver a tailored client experience to all Private Banking clients for incoming servicing requests in person, via email, and over the phone
• Resolve client concerns at first point of contact in a highly professional, timely, and accurate manner
• Maximize the use of technology and champion digital education to enable our clients to engage with RBC through the channel of their choice

What do you need to succeed?

Must-have

• Minimum of 2 to 3 years of banking experience
• Strong written and verbal communication skills
• Strong working knowledge of Microsoft Office Suite
• Proven client service skills
• Excellent organizational skills

Nice-to-have

• Completion of IFC or CSC
• Post-secondary education in Commerce or Business Administration

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to take on progressively greater accountabilities

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills

Communication, Customer Experience (CX), Customer Relationship Management (CRM), Organizing, Teamwork