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Senior Telecommunications & Genesys Support Analyst Full-time Job

Tangerine

Marketing & Communication   Toronto
Job Details

The Team

 

As Canada’s leading digital bank, Tangerine Technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration. Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape! The IT department supports the organization in these critical areas: End-User Technical Support, Desktop Management, Network Management, Voice and Data Communications, Contact Centre, Business and Web Applications and Strategic Technical Planning. 

 

The Role

 

The Senior Telecommunications & Genesys Support Analyst is responsible for ensuring the ongoing 24/7 operations of Voice System, Contact Centre, Digital Signage, Back Office Call Recording Platforms, Fax over IP solution and Readerboard/Wallboard solution for Contact Centre by providing the most effective service. Duties include: monitoring systems, providing timely responses to queries and alarms and working with vendors to effectively support the Tangerine production environment and proactively make recommendations for system enhancements and performance. This role has responsibility to ensure that systems and applications are compliant according to Tangerine compliance and address all security vulnerabilities. This role also creates and maintains documentation for call flows for back-office Voice System, procedures, systems configuration and all communication line details. This position will report directly to the Senior Manager, Telecommunications and Contact Centre Solutions.

 

 

Some of the Key Accountabilities include:

 

  • Administer and respond to inquiries on: AudioCodes Session Board Controller and Media pack; Skype for Business Enterprise Voice; Microsoft Teams Voice; Call recording Platforms (AudioCodes SmartTap and ASC); Poly meeting rooms solution for audio and video conferencing; Fax over IP solution; PRIs, SIP trunks, Toll-free Numbers and DIDs; Digital Signage solution; Readerboard/Wallboard solution for contact centre & Contact centre phones deployment and troubleshooting (Poly VVX)
  • Good experience with Genesys Contact Centre platform (IVR, Inbound, Outbound, Reporting, e-Services, Dialer, Call recording and Logs Analysis)
  • Assist the contact center team on Genesys platform (pure connect on premises and cloud)
  • Good experience with Microsoft Teams
  • Administer and Document Skype for Business Enterprise Voice platform and Response Groups
  • Administer, configure and document Skype call recording and Teams call recording platforms
  • Administer, configure, upgrade, document and maintain Fax over IP solution
  • Document and maintain Digital Signage and Contact Center Readerboard solution
  • Responsible for maintaining ongoing security patches for all supported systems ensuring on-time resolution of vulnerabilities according to Tangerine compliance
  • Ensure systems are being backed up and validate if errors occur, ensure timely response for resolution
  • Create and maintain telecommunication procedures, checklists and documentation. Ensure workflows and voice communication line detailed information is current
  • Provide timely response to queries, Helpdesk tickets/requests and reports/escalates issues relating to the Telecommunications infrastructure
  • Prepare, evaluate or facilitate training to general and technical staff on Telecommunication systems
  • Provide support to IT Development initiatives in matters relating to Telecommunications
  • Maintain vendor relationships to effectively support our environments and proactively makes recommendations for systems enhancements and performance
  • Assist in the planning and implementation stages of relevant Telecommunication projects
  • Executive support for Tangerine departments in their individual communication events when required
  • Manage Telecommunication system performance, capacities and utilization through planning monitoring and tuning
  • Maintain and Monitor SIP Trunk and PRI circuits
  • Configure, Upgrade, Document, Maintain and manage Audiocodes and SBC/MP gateways
  • Deploy, support and prepare documentation for Poly meeting room solution
  • Should be able to work on site at least 3 days per week

 

 

What You Will Bring to Succeed:

 

  • University or College Degree in Computer/Electrical Engineering or related subject
  • Minimum 5 years of work experience with Telecommunications, Telephony and Contact Centre systems
  • Experience with the Genesys Contact Centre Platform
  • Well-versed with Audio Codes Gateway/Session Boarder Controller and Media Packs
  • Experienced with Poly Real Presence, Poly VVX phones, Poly RealConnect
  • Planning and configuration of Skype for Business phones experience
  • Configure, deploy and manage MS Teams devices experience
  • MS Teams Telephony experience
  • Voice call recording and call routing, Digital Signage and Content display experience
  • Networking and VOIP technologies, Hands-on experience with SIP solutions experience
  • Migration experience from Skype to Teams is nice to have

Senior Telecommunications & Genesys Support Analyst

Tangerine
Toronto - 44.51km
  Marketing & Communication Full-time
The Team   As Canada’s leading digital bank, Tangerine Technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackl...
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Feb 21st, 2024 at 13:49

Software Developer -Test Automation Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

As a Software Developer -Test Automation you’ll be working on our Platform Migration team at the Scotia Digital. You’ll work closely with multiple scrum teams to evangelize an emphasis on quality. You’ll contribute to highly applauded in house automation frameworks for UI, Microservices and Performance test.

 

Is this role right for you? In this role you will:

 

  • You have an experience developing test automation frameworks in Java, python or React JS
  • You have written moderate to complex code/scripts to test systems.
  • Responsible for designing, developing and maintaining a modular, extensible and reusable test automation framework to enable the continuous testing in a DevOps environment
  • Developing code to automate the testing (Unit/ Integration) of micro services (Rest APIs) and ensuring the adequate test coverage of the application code
  • Partner with development engineers during story and task breakdown to develop test approach that effectively cover the functional and performance characteristics of a feature
  • Building, maintaining, and improving the existing automation framework, test harness, and processes
  • Be/become a SME on usage of entire application suite, processes, workflows, etc
  • Working with Engineering team Management to improve the testing process
  • Understanding of enterprise software design principles – architecture, design patterns, OOP
  • Comfortable working in a self-guided manner with the ability to prioritize tasks and manage your own time efficiently, without direct input or oversight

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

  • Good knowledge and experience in Java/ J2EE – at least 3 years
  • Good knowledge and experience in Spring Boot – at least 2 years
  • Strong knowledge of object-oriented software development best practices
  • Strong experience in developing Unit Tests and Integration Tests using testing frameworks such as JUnit, TestNG, and RestAssured – at least 2 years
  • Experience working in a DevOps environment. Experience with Java Build Tools: Maven or Gradle
  • Familiarity with OpenAPI Specification(OAS)/ Swagger, YAML, JSON
  • Knowledge/ experience in Java ORM Frameworks such as Hibernate, Spring DAO
  • Exposure to RDBMS such as Oracle or DB2. Knowledge and experience with SQL queries
  • Nice to have: experience in building, integrating and deploying web services (REST/ SOAP/JSON/XML)

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 

Work arrangements: Hybrid

 

#LI-Hybrid

Software Developer -Test Automation

Scotiabank
Toronto - 44.51km
  IT & Telecoms Full-time
As a Software Developer -Test Automation you’ll be working on our Platform Migration team at the Scotia Digital. You’ll work closely with multiple scrum teams to evangelize an emph...
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Feb 21st, 2024 at 13:21

Software Engineer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

The Role

 

We are looking for a Senior Financial Transaction Manager (FTM) Developer to join the application development team. You will be responsible for delivering applications designed to resolve business system needs while working closely with various partners across IT. Duties include design and development for FTM applications in a WMB/IIB environment. You will be involved in all aspects of the development and or maintenance process within a well-established team. The preferred candidate would have experience working directly with the IBM FTM (Financial Transaction Manager) product.

 

What will you do?

 

  • Design, code and document applications in an FTM/IIB environment
  • Execute unit test, system and integration test
  • Provide consulting services on new initiatives (small to large of varying complexity)
  • Assess, research and analyze business and system needs, exploring alternative options to recommend technology solutions and designs that meet sponsor needs including component reusability, data sharing and security
  • Prepares high level and detailed technical specifications for small to medium projects in accordance with security and architecture documentation objectives
  • Together with the Architect and BA, determines best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives
  • If required, develops criteria for and participates in the evaluation of 3rd party vendors and software as well as due diligence exercises
  • Possible off-hours support

 

What do you need to succeed?

 

Must-have

  • 3+ years of experience in an application development role using IBM IIB
  • 1+ years of experience in application development role using IBM FTM
  • Programming experience with ESQL. Java is a nice to have.
  • DB/2 & SQL Experience and or Knowledge
  • Experience/Understanding of ‘Automated Build/Deploy process through Jenkins’ and familiar or experience with the DevOps / Agile Methodology
  • Knowledge of multiple platforms e.g. z/OS, UNIX, Client/Server and the ability to select appropriate one to meet business needs
  • Experience using or designing web services, SOAP, REST APIs
  • Experience building and supporting production quality software

 

Nice-to-have

  • Java
  • Calling RESTFul APIs from IIB

 

 

What's in it for you?

 

  • We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success
  • We provide you with the tools and technology needed to create meaningful customer experiences
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • We hire you for your talent — not just a job — so you can grow with us. We’ll equip you for success not only in your role, but also in your career as a whole
  • Dress codes don't apply here: being comfortable does
  • Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
  • A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental and much more

Software Engineer

Scotiabank
Toronto - 44.51km
  IT & Telecoms Full-time
The Role   We are looking for a Senior Financial Transaction Manager (FTM) Developer to join the application development team. You will be responsible for delivering applications d...
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Feb 21st, 2024 at 13:20

Service Centre Specialist Full-time Job

Scotiabank

Human Resources   Toronto
Job Details

The Service Centre Specialist is responsible for supporting Canadian Wealth Management (CWM) (ScotiaMcLeod, iTrade, PIC, and Trust) Advisors, Advisor teams, and clients with all service-related inquiries, Level 1 technology support and matters of policy and procedures, with a specific expertise in complex operational and regulatory practices and initiatives.

 

Is this role right for you? In this role you will:

  • Ensure questions are resolved effectively and efficiently, conduct analysis, and provide recommendations as required  
  • Work with leadership to resolve complex, multi-faceted problems to meet the business needs of the CWM businesses with a specific focus on creating operational efficiencies and solutions to enhance service and inquiry resolution
  • Provide analysis that assists with problem-solving and solution recommendations to the leadership team
  • Represent the team as a subject matter expert on small operational projects
  • Exercise judgment and ensure all operational and support issues are escalated as required
  • Assist Wealth Management employees and clients with questions and procedures through calls and emails
  • Deliver world-class support and aptitude for first-call resolution
  • Take ownership of inquiries and adhere to the standard Service Level Agreement (SLA), ensuring information is accurately delivered
  • Assist in analyzing, creating, and maintaining a variety of Excel reports

The Must Haves:

  • Experience working in an investment trading environment including knowledge of Wealth Applications such as Broadridge, SCORE, WealthOne, and Salesforce is an asset
  • Completion of both the Canadian Securities Course (CSC) and Conduct and Practices Handbook (CPH) is an asset
  • IIROC licensed as an Investment Representative is an asset
  • Good understanding of existing client onboarding and maintenance rules, regulations, and processes
  • Strong knowledge of the operational processes and systems used in support of Wealth Management business
  • Bilingual (French/English) is an asset
     

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you have:

  • An ability to multi-task, change priorities and work in a high-volume, fast paced environment
  • Effective communication skills both written and verbal
  • Strong presentation skills
  • An ability to work well in a team environment

Service Centre Specialist

Scotiabank
Toronto - 44.51km
  Human Resources Full-time
The Service Centre Specialist is responsible for supporting Canadian Wealth Management (CWM) (ScotiaMcLeod, iTrade, PIC, and Trust) Advisors, Advisor teams, and clients with all se...
Learn More
Feb 21st, 2024 at 13:17

Farm Laborer | LMIA Approved Full-time Job

Mahler Farms Corporation

General Category   Toronto
Job Details

Requirements:

Languages: English
Education: No degree, certificate or diploma or equivalent experience
Experience: Candidates don’t need experience, training will be provided.
Equipment and Machinery Experience: Tractor, Tillage Equipment, Sprayer or duster, Planting Equipment, Loader, Lift truck, Farm truck, Fertilizer applicator

Location: La Salette, ON
Shifts: Day, Evening, Weekend, To Be Determined, Early Morning, Morning
Work Site Environment: Confined spaces, Dangerous, Outdoors, At heights, Wet/damp, Noisy, Odors, Dusty, Hot, Cold/refrigerated.
Work Location Information: Rural Area

Physical Requirements:

  • The candidate should be able to work in a fast-paced environment
  • The candidate should be able to work under pressure
  • The candidate should be able to perform repetitive tasks
  • The candidate should be able to handle heavy loads
  • The candidate should be physically demanding
  • The candidate should be able to pay attention to details
  • The candidate should be able to work with hand-eye coordination
  • The candidate should be able to distinguish between colours
  • The candidate should be able to discriminate between the sound
  • The candidate should be a combination of sitting, standing, walking, standing for extended periods, walking, bending, crouching, kneeling.

Other Requirements:

  • The candidate should have effective interpersonal skills
  • The candidate should be able to work in a flexible environment
  • The candidate should be a team player
  • The candidate should have judgment skills
  • The candidate should be able to work in an organized way

Responsibilities:

  • The candidate should be able to plant, cultivate and irrigate crops
  • The candidate should be able to operate and maintain farm machinery and equipment
  • The candidate should be able to harvest crops
  • The candidate should be able to fertilize and spray crops
  • The candidate should be able to clean stables, barns, barnyards and pens
  • The candidate should be able to detect disease and health problems in crops, livestock and poultry
  • The candidate should be able to examine products for quality and prepare for market
  • The candidate should be able to set and monitor water lines, airflow and temperature in barns, pens and chicken coops
  • The candidate should have field crops skills such as Hand harvesting vegetables, Hoeing crops and Vegetable culling.

Benefits:

  • The employees get to work in a natural environment
  • The employees get financial benefits such as salaries and other compensations

Company Overview:

Mahler Farms is a well-known company in Canada to produces various types of locally grown foods and sells from the farm to various markets mainly to the Harrison Farmer’s Market. The company is known to sell pure and organic food items from the farm, without any preservatives in any item.

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email, making a phone call, by mail or meeting the person (along with resume) through below mentioned details.

By Email:
[email protected]

By Phone:
519-400-6188 Between 10:00 AM and 04:00 PM

By Mail:
252 Windham Rd. 6
LaSalette, ON
N0E 1H0

In-Person:
252 Windham Rd. 6
LaSalette, ON
N0E 1H0 Between 10:00 AM and 04:00 PM

Farm Laborer | LMIA Approved

Mahler Farms Corporation
Toronto - 44.51km
  General Category Full-time
  15
Requirements: Languages: English Education: No degree, certificate or diploma or equivalent experience Experience: Candidates don’t need experience, training will be provided. Equi...
Learn More
Feb 21st, 2024 at 08:04

Farm worker, tobacco Full-time Job

SL FARMS LIMITED

General Category   Toronto
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Equipment and machinery experience: Farm truck, tractor, lift truck, planting equipment, and hand tools
Own tools/equipment: Steel-toed safety boots

Location: Princeton, ON
Shifts: Day, Evening, Weekend, Overtime, On Call, Early Morning, Morning
Transportation information: Own transportation
Work setting: Rural area

Physical Requirements:

  • The candidates should be comfortable working outdoors and in hot conditions
  • The candidates should be able to work in wet/damp conditions and in dusty environments
  • The candidates should be able to work in noisy environments while maintaining productivity and focus
  • The candidates should be able to work in a fast-paced environment and meet tight deadlines while working under pressure
  • The candidates should be capable of handling repetitive tasks and heavy loads, demonstrating physical capability for demanding tasks
  • The candidates should have good hand-eye coordination, the ability to distinguish between colors, and attention to detail
  • The candidates should be able to stand for extended periods and be comfortable with bending, crouching, and kneeling as needed
  • The candidates should have sound discrimination skills and be adaptable to a combination of sitting, standing, and walking
  • The candidates should be willing to work overtime when required, and comfortable with sitting and capable of walking for extended periods

Other Requirements:

  • The candidates should possess efficient interpersonal skills and be team players
  • The candidates should demonstrate flexibility and exhibit good judgment in their roles
  • The candidates should be organized to effectively manage tasks and responsibilities

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to perform clipping, grading, and suckering as required
  • The candidates should be able to clean greenhouses, hoe crops, and pick stones and/or wood
  • The candidates should be able to plant, cultivate, irrigate crops, and harvest them efficiently
  • The candidates should be able to operate and maintain farm machinery and equipment effectively
  • The candidates should be able to detect diseases and health problems in crops, livestock, and poultry
  • The candidates should be able to examine produce for quality and prepare it for the market with precision

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By phone
519-774-2166
Between 08:00 a.m. and 06:00 p.m

Farm worker, tobacco

SL FARMS LIMITED
Toronto - 44.51km
  General Category Full-time
  16.72
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as degree, certificate or d...
Learn More
Feb 21st, 2024 at 07:27

Retail store supervisor Full-time Job

My Fresh Mart

Sales & Retail   Toronto
Job Details

Requirements:

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

3 years to less than 5 years

Responsibilities

Tasks

  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize payments by cheque
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Organize and maintain inventory
  • Resolve problems that arise, such as customer complaints and supply shortages
  • Supervise and co-ordinate activities of workers
  • Conduct performance reviews

Supervision

  • 5-10 people

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Combination of sitting, standing, walking
  • Standing for extended periods

Own tools/equipment

  • Cellular phone

 

 

  • LocationSunderlandON

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email

[email protected]

Retail store supervisor

My Fresh Mart
Toronto - 44.51km
  Sales & Retail Full-time
  21
Requirements: Languages English Education Secondary (high) school graduation certificate Experience 3 years to less than 5 years Responsibilities Tasks Supervise staff (apprentices...
Learn More
Feb 20th, 2024 at 10:11

Food service supervisor | LMIA Approved Full-time Job

Bar Burrito

Tourism & Restaurants   Toronto
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years’

Location: 10166 Glendon Dr, Komoka, ON N0L 1R0
Shifts: Day, Night, Weekend, Shift, Morning
Work setting: Fast food outlet or concession, Food service establishment

Physical Requirements:

  • The candidates should be able to work under pressure in a fast-paced environment
  • The candidates should be able to work in tight deadlines
  • The candidates should be able to sit, stand, and walk for extended periods
  • The candidates should be able to work in noisy area

Other Requirements:

  • The candidates should have excellent oral communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

    • The candidates should be able to establish methods to meet work schedules
    • The candidates should be able to supervise and co-ordinate activities of staff who prepare and portion food
    • The candidates should be able to train staff in job duties, sanitation and safety procedures
  • The candidates should be able to estimate and order ingredients and supplies
  • The candidates should be able to ensure food service and quality control, prepare and submit reports
  • The candidates should be able to address customers’ complaints or concerns, establish work schedules
  • The candidates should be able to maintain records of stock, repairs, sales and wastage

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

Food service supervisor | LMIA Approved

Bar Burrito
Toronto - 44.51km
  Tourism & Restaurants Full-time
  16.55  -  18.50
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
Learn More
Feb 20th, 2024 at 10:06

Senior Software Developer Full-time Job

Royal Bank Of Canada

IT & Telecoms   Toronto
Job Details

What is the opportunity?

This is a Senior Software Developer position which is part of fast-growing Wealth Management Data Services (DSC) team. You will work with multiple infrastructure teams, upstream/downstream applications, system consumers, services providers, 3rd party vendor partners and operation partners. DSC Software Engineering team is looking for individuals who are well versed with communication, collaboration, integration, and an eye for automation, to provide a range of operational, technical leadership to resolve business systems issues by recommending technology solutions that aligns with sponsor/stakeholder needs.

What will you do?

  • Be the technical point of contact to application development community in building solutions by providing expert technical/solution/platform consultation and services.

  • Research emerging trends/best industry practices and determines implications of proposed solutions on meeting business unit strategy.

  • Understanding of Agile processes and ability to facilitate team coordination.

  • Be an expert consultant on technical direction for strategic projects.

  • Involve in feasibility studies and framework solutions for large complex projects.

  • Active participation in complex group meetings (including business partners) for technical design, decision making, problem solving, implementation and strategic planning.

  • Follow RBC Technology Standards to Develop Programs following technical design and implement to production.

 

What do you need to succeed?

 

Must-have

  • Strong Knowledge of Programming and Scripting languages such as Java, Python, Shell Script, etc.

  • Excellent proficiency in development practices: unit testing, CI, refactoring, clean code and technical documentation.

  • Knowledge in all stages of software development

  • Knowledge about DevOps (GitHub, Jenkins, Urban codes, Nexus, Ansible, etc.), application monitoring tools (Dynatrace, Prognosis) and related tools

  • Public and Private cloud knowledge, skills, and experiences (Azure, AWS, GCP, OpenShift, Dockers, Kubernetes) is preferred.

  • Experience working in ELK technology stack and graph DB (neo4j, Neptune) is preferred.

  • Basic Knowledge about Machine Learning and Artificial Intelligence.

  • Strong analytical, consultative, and communication skills.

 

Nice-to-have

  • Understanding of IT Standards, Methodologies, CMM & audit requirements

  • Agile experiences.

  • Financial institution knowledge

 

What’s in it for you?

  • We thrive on the challenge to be our best, encourage progressive thinking to keep growing, and believe in working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, about reaching our potential, about making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

  • Leaders who support your development through coaching and opportunities to grow

  • Ability to make a difference and have a lasting impact.

  • A world-class training program in financial services.

  • Flexible work/life balance options

 

#Ll-Hybrid
#Ll-POST
#TECHPJ

 

 

Job Skills

Active Learning, Agile Methodology, Application Integrations, Detail-Oriented, Enterprise Application Delivery, Problem Solving, Programming Languages, Software Development Life Cycle (SDLC)

 

 

 

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-02-20

Application Deadline:

2024-03-01

Senior Software Developer

Royal Bank Of Canada
Toronto - 44.51km
  IT & Telecoms Full-time
What is the opportunity? This is a Senior Software Developer position which is part of fast-growing Wealth Management Data Services (DSC) team. You will work with multiple infrastr...
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Feb 20th, 2024 at 09:55

Applications Developer | Remote Contract Job

Telus Corporation

IT & Telecoms   Toronto
Job Details

Here’s the impact you’ll make and what we’ll accomplish together 

As an Applications Developer at TELUS International Digital Solutions, you will play a crucial role in ensuring the reliability, scalability, and high availability of our application and data planes. This remote and contract position empowers you to implement and maintain CI/CD pipelines using AWS CDK, monitor performance using industry-leading tools, and respond to system alerts swiftly. Join us in creating and maintaining robust, secure systems while utilizing cutting-edge technologies to enhance the digital experience.

 

 

Responsibilities

  • Ensure reliability, scalability, and high availability of application and data planes.

  • Implement and maintain CI/CD pipelines using AWS CDK.

  • Monitor system and application performance using tools like Prometheus/Grafana, EFK, Dynatrace, AWS Cloud Watch, Cloud Trail, and DevOps Guru.

  • Develop and execute monitoring, load, and stress testing to ensure system resilience.

  • Implement security measures leveraging tools like AWS Secrets Manager.

  • Respond to system alerts using PagerDuty and similar tools for swift issue resolution.

  • Create and maintain comprehensive system documentation using AWS Codecommit or GitHub for version control and collaboration.

 

 

What’s in it for you? 

TELUS International is pleased to offer great benefits as a contractor which include but are not limited to:

  • Internal Referral Program, for every referral hired you’ll get a referral bonus and amazing prizes

  • Transparent work culture to lift your ideas & initiatives at the enterprise level & investment to execute successfully.

  • Our development programs are designed to promote technical growth and enhance leadership and relationship skills across individuals. We spark your career growth, with a vast array of in-house and external training programs which are listed below, but not limited to:

  • Trending technical skills

  • Business domain & customer interaction

  • Behavioral & effective communication

 

 

Qualifications and Skills

  • Minimum 5+ years of proven experience as a DevOps, Site Reliability Engineer, or similar role.

  • Proficiency in languages such as Python, JavaScript, TypeScript, etc.

  • Strong Linux skills, including command-line tools, shell scripting, and system diagnostics.

  • Familiarity with fundamental DevOps tools like SSH, Git, and Makefiles.

  • Knowledge of multi-tenant architecture systems and complex data systems architecture.

  • Exposure to API Gateways, EventBridge, and AWS Security Hub is an added advantage.

  • Familiarity with Pipelines as Code principles and practices.

 

 

Education/Certifications  

  • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent work experience.

Applications Developer | Remote

Telus Corporation
Toronto - 44.51km
  IT & Telecoms Contract
Here’s the impact you’ll make and what we’ll accomplish together  As an Applications Developer at TELUS International Digital Solutions, you will play a crucial role in ensuring th...
Learn More
Feb 20th, 2024 at 09:37

Assistant Store Manager Full-time Job

Rogers

Management   Toronto
Job Details

What does it mean to join our Rogers Team?

 

 

At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personal and professional development is at the core. If you are looking to further your career in Retail Management, this is the ideal role to propel you to the next rewarding opportunity.

As an Assistant Store Manager, you can expect to:

 

  • Work with accountable leaders to help drive positive, solution-based customer interactions and experiences
  • Encourage and coach your team to create best-in-class customer experiences and meet business goals
  • Receive ongoing training and development to ensure you have all the necessary skills to support the team
  • Support your store operations with a creative spirit that can adapt to an ever-changing environment
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.

 

 

What’s in it for you:

 

  • Competitive compensation, with a lucrative management bonus program
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and support benefits- 100% coverage
  • Employee and Family Assistance Program benefit
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • Advance your career growth and development opportunities
  • Overtime pay eligibility

 

 

What we’re looking for:

 

  • You have a passion for influencing and inspiring teams
  • An ability to deliver on business plans to meet regional, and store targets
  • Leadership qualities which foster collaboration within the team
  • A progressive thinker with a desire to think outside the box
  • Ability to work a flexible schedule (ability to work 40 hours/week) 
  • You are excited and inspired by technology
  • You meet the minimum age of majority (varies by province)


Work Location: 900 Dufferin Street, Unit 4034 (5815), Toronto, ON
Travel Requirements: Up to 25%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management

 

After you apply

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

Assistant Store Manager

Rogers
Toronto - 44.51km
  Management Full-time
What does it mean to join our Rogers Team?     At Rogers, our retail team is the heart of our success. Assistant Store Managers are the leaders of tomorrow, and personal and profes...
Learn More
Feb 20th, 2024 at 09:29

Media Support Specialist Full-time Job

Rogers

Marketing & Communication   Toronto
Job Details

We are looking for a candidate to join the Media Operations & Innovation department in the role of Media Support Specialist.

 

You will ensure the successful daily operations of all properties including: Sportsnet, SN Now, Citytv, Radio, as well as all Digital services by means of the new state-of-the-art Content Operations Facility, purpose-built for Rogers Media. You will be responsible to monitor, communicate, and report on all Media platforms, systems, and applications, including the converged network that transports all content coast-to-coast across Canada. You will actively participate in the continuous improvement and integration of emerging technologies into an agile, flexible, and scalable broadcast ecosystem.

 

What you will do…

  • Monitor the overall health of all Rogers Media networks, video and audio platforms, systems, and applications
  • Tier I & Tier II support for all network Incident and Event (Problem) Management - identify the problem condition, triage, isolation, dispensing appropriate actions to resolve [minor], and escalate [major] issues.
  • Communicate with engineering and technology teams implementing resolutions to defects or inefficiencies in the media environment.
  • Compliance Monitoring - Ensure adherence to CRTC regulations. – including but not limited to:  Audio Loudness violations, Described Video, Closed Captioning (overlapping text, missing, garbled)
     

What you will bring…

  • Excellent communication, collaboration, and interpersonal skills
  • Detail-oriented and able to prioritize under pressure.
  • Proven analytical and problem-solving skills.
  • Experience based knowledge of Evertz, Cisco, Signiant, Zabbix, Conviva, Haivision, JIRA considered an asset
  • Experience based knowledge with IP networks and broadcast switching and routing
  • Experience in broadcast video/audio codecs (MPEG2, MPEG4, J2K) and video over IP standards (SMPTE 2022 and 2110) would be an asset
  • Understanding of the fault, trouble management, notification and escalation process is an asset
  • Strong interpersonal skills to collaborate with cross-functional teams.
  • Ability to thrive in a dynamic 24/7 environment
  • This role is based on a scheduled rotational shift (24/7 environment)
     

Here’s what you can expect in return:

  • A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets
  • A manager who deeply cares about your development and long-term career at Rogers
  • A team that trusts and wants to win together
  • Smart and accomplished colleagues who are focused on both the “what” and the “how”

 

Being a Rogers team member comes with some great perks & benefits including:

 

· Health & well-being benefits
· Donation matching
· Paid time off for volunteering
· Wealth Accumulation including: Pension plan & Employee stock options
· Generous employee discounts
· Leadership development, Mentorship, and Coaching programs


Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Broadcasting & TV Operations

Media Support Specialist

Rogers
Toronto - 44.51km
  Marketing & Communication Full-time
We are looking for a candidate to join the Media Operations & Innovation department in the role of Media Support Specialist.   You will ensure the successful daily operations o...
Learn More
Feb 20th, 2024 at 09:22

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