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Reporting to the Senior Director, Human Resources, this position delivers on a full range of Human Resources programs and activities in support of their dedicated branches. 

Key Functions and Responsibilities:

• As primary contact person, for people leaders and employees, provides guidance and expertise on the interpretation and implementation of human resources processes, programs, and policies in alignment with corporate goals and employment legislation.
• Supports the implementation and maintenance of various HR initiatives including compensation programs, talent management, performance management, and the interpretation and consultation of various assessment related tools.
• Provides Managers with tools, information, and guidance to address employee issues in a consistent, equitable manner.
• Implements specific HR programs in accordance with the needs of the branch and corporate expectations.
• Contributes to the development of HR metrics and monitors such to understand and act on trends.
• Provides support and guidance to their respective branches (in partnership with their HRM) in the organizational restructuring process including the development of job descriptions, compensation review and terminations.
• Develops and maintains productive and collaborative relationships throughout the business; demonstrates empathy, professional credibility, and confidentiality at all times.
• Engages actively in the processing of all transactions including but not limited to: employee movement, staffing requisitions, job description revisions and translation, Consultant processing, HR reporting and database management, liaising with the HR Centre of Excellence (COE), developing and maintaining org charts.
• All other HR duties as required.

Qualifications

• Undergraduate degree in related field or HR certificate or equivalent experience
  
• HR Professional designation (asset)
  
• 3+ years HR experience as a generalist, providing advice/guidance to Management on HR policies, federal laws, issues, etc.
  
• Knowledge of employment law
  
• Ability to read situations/people quickly and accurately in order to best approach the issue at hand 
  
• Can easily identify strengths & competencies of individuals and assess fit within the organization and team.
  
• Experience working with people at various levels within a complex organization.
  
• Excellent organizational skills; 
  
• Strong knowledge in Excel, Powerpoint, Word;
  
• Strong inter-personal skills;
  
• Adaptable and ability to work flexible hours as required/directed;
  
• Some travel may be required.

Conditions of Employment:

• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Bilingual (English and French)

Job Summary

Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer’s first line of contact for a variety of issues.

Essential Functions

• Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone

• Reviews, researches and/or enters data in various systems to support respective functional area

• Compiles data and provides various regular and adhoc reports to management for review and determination

• Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues

• Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review

• Responsible for records management tasks such as maintenance, destruction and inventory In addition to the above essential functions, the following functional area assignments have additional essential functions as noted below:

Additional Quality Assurance/Loss Prevention essential functions:

• Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer

• Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day

• Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy

• Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review

• Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management Additional Linehaul essential functions:

• Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager

• Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system

• Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues

• Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review

• Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution

Minimum Education

• High School Diploma or GED required

Minimum Experience

• Previous clerical or customer service experience preferred

Required Skills, Abilities and / or Licensure

• General business skills such as typing; data entry and review; and use of phone, copier, and fax

• Software skills, including use of Microsoft Office software and web-based applications

• Customer service skills necessary to effectively and professionally respond to requests

• Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals

Address: 2000 Chemin St Francois
City: Dorval
State: Quebec

Other Job Description Information

Part Time permanent position
Must be bilingual
Must be available to work Tuesday-Saturday 16:00 to 21:00
Must be available to work weekends and peak period based on operational needs.

EEO Statement: FedEx Ground is an equal opportunity employer

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

Saputo is seeking a Cybersecurity Specialist who will actively participate in operational and project initiatives. These initiatives aim to enhance Saputo’s security posture both in the Microsoft Azure environment and on the premises. As part of your role, you will report to the IT Manager, Security and Compliance. Your key responsibilities include delivering the cybersecurity transformation roadmap across the organization. By creating and supporting an agile, secure, and reliable IT infrastructure, you will enable Saputo to keep pace with its business needs and make a meaningful impact.

How you will make contributions that matter:

Data Loss Prevention (DLP) Responsibilities

• Support the architecture, design, deployment and integration of DLP solutions
• Provide support for DLP operations with the help of third party vendor.
• Applying application, user and system changes as needed
• Tracking and troubleshooting user issues or tasks and incidents
• Design and implement Data Loss Prevention solutions (i.e. O365, CASB, etc.)
• Provide DLP design changes and enhancements for improvements in security, availability, and automation
• Work closely with product and platform teams to engineer and implement DLP security controls
• Develop and deliver training materials for DLP systems and general security awareness

• Develops support procedures and performance metrics reports

Cloud Responsibilities:

• Experience with cloud security architecture, including identity and access management, data protection, network security, and threat protection.
• Hands-on experience with Azure and Microsoft security technologies, such as Azure Security Center, Azure Sentinel, Microsoft 365 Defender, and Microsoft Purview.
• Provide analysis, evaluations, and recommendations to enhance system consistency, efficiency, and effectiveness.
• Conduct risk assessments and offer recommendations for system and application design.
• Assess and investigate using Azure and Office 365 security tools, providing relevant recommendations.
• Implement and monitor Microsoft Cloud App Security for Saputo’s deployed applications in the cloud.
• Collaborate with the incident response team to investigate security incidents.
• Provide recommendations for vulnerabilities remediation and contribute to the Vulnerability Management program.
• Interact with the Network and Infrastructure team to enhance overall security posture.
• Ensure new processes or services meet security requirements by working closely with business units.
• Interpret current and future regulations to support compliance activities.
• Play an active role in Disaster Recovery and Business Continuity framework implementation.
• Produce Cybersecurity Key Performance Indicators (KPIs) to measure and track security effectiveness.

You are best suited for the role if you have the following qualifications:

• Overall 4+ years of information security consulting, security operations or advisory
• Undergraduate degree in Information Management, Computer Science, Computer Engineering, Information Security or related field
• AZ-500 certification, a strong asset
• Working experience on one or more industry frameworks / standards (e.g., NIST CSF, MITRE Frameworks, ISO 27001) and cybersecurity and data privacy laws/regulations (e.g. PIPEDA, GDPR)
• Knowledge of information security and risk mitigation principles
• Very strong written and communication skills to non-technical stakeholders
• Ability to work with teams to achieve goals and meet deadlines in a fast-paced environment.
• Works well under pressure and time constraints and can prioritize competing priorities appropriately
• Can work independently with minimal supervision and direction
• Experienced with Threat assessment tools (Nessus Tenable and Security scorecard) an asset
• Experience with Web proxy (Zscaler), Micro segmentation (Illumio), Web application Firewall (Imperva), an asset
• Network Security specialist Cisco Certified (CCNA), an asset
• CISSP certification is a strong asset
• Excellent French and English written and verbal communication skills. 

As part of his duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.

We support and care for our employees and their families by providing:

• Competitive salaries
• A hybrid work environment with the possibility to work from home 2 days a week  
• Advantageous corporate agreements
• Full range of group insurance with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price
• We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
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As a Bilingual Support Specialist (FR/EN), you will provide full-time technical assistance for our Point of Sale software and Ecommerce. Our Support Specialist team is designed for customers needing assistance using the platform. Reporting to the Team Lead, you will be in contact on a daily basis with our customers via phone and email. 

The Montreal support team works hard and plays hard, celebrates everyone’s passions, and helps guide our colleagues to do the best work of their lives. If you are looking for a close-knit and hardworking team then you’ve come to the right place!

What you’ll be responsible for

• Provide excellent technical support and customer service to our customers
• Use consistent troubleshooting techniques to quickly and efficiently identify the source of customer issues and provide a prompt and appropriate solution
• Properly document and track customer issues and resolutions
• Follow escalation procedures as required
• Liaise with team leaders to best handle day to day situations to better customer experiences
• Handle miscellaneous duties and responsibilities as defined by management

What you’ll be bringing to the team

• Customer service experience (ideally over the phone)
• Excellent written and verbal communication skills in English and French.
• Ability to handle multiple incoming requests
• The ability to convey a customer-focused attitude
• Proven experience in managing multiple priorities in a fast-paced environment
• Proven troubleshooting skills
• Self-starter who also works well in a team environment

Even better if you have, but not necessary

• Computer hardware and networking experience
• Strong computer skills with working knowledge of Mac OS X
• Retail experience
• Technical problem solving experience 
• Basic knowledge of HTML/CSS;

What’s in it for you

• An environment that encourages initiatives and leadership
• Fun activities with your teammates - be part of the Lightspeed family;
• Work with highly talented people who are as passionate about their craft as you are!
• Tons of growth opportunities into technical or people management roles
• Amazing benefits & perks, including equity for all Lightspeeders

… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:

• Lightspeed RSU program (we are all owners)
• Unlimited paid time off policy
• Immediate access to health insurance
• Paid leave assistance for new parents
• LinkedIn learning license
• 1 paid volunteer day annually

UPS is looking for individuals who enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS. Package Delivery Drivers must have excellent customer contact and driving skills.

Qualified applicants must have a valid class 5 driver’s license or higher issued in the province of Quebec. Package Delivery Drivers are expected to comply with UPS appearance guidelines. New drivers could cover multiple residential areas, so area knowledge is an asset as well as the ability to read a map.

COMPENSATION

• Starting hourly rate: $ 17.30/h+ *bonus $ 2.70/h*
• Maximum rate: $ 32.99/h (probation + 48 month progression)
• Paid weekly - every Friday direct deposit into your account
• Immediate access to UPS ‘Employee Discounts’ upon hiring
• Paid training
• Opportunity for advancement

SCHEDULE

• Start time between 9 AM and Noon, Monday to Friday
• Approximately 40 to 45 hours a week
• Working hours are not guaranteed and depend on the volume of days

REQUIREMENTS

• Ability to lift up to 70 lbs. (35kg) without assistance and 150 lbs. (68kg) with assistance
• Ability to read and navigate with map books
• Minimum 21 years of age (for insurance purposes)
• Valid class 5 driver’s license
• Clean Driver’s Abstract respecting the following conditions:
  • a) No at fault accidents within the last 3 years
  • b) No traffic violations within the last 12 months
• Bilingual

*Hourly bonus is subject to change and UPS Canada reserves the right to modify or discontinue the bonus program at any time*

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

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