2353 Jobs Found
COMMUNICATIONS OPERATOR Full-time Job
Marketing & Communication BramptonJob Details
CLOSING DATE: October 7, 2024
AREA OF RESPONSIBILITY:
Reporting to the Division Chief, Communications, this position is responsible for receiving and directing calls and dispatching appropriate resources across several fire stations, while maintaining a high level of customer service during emergency and non-emergency situations.
- Receives fire and emergency calls and dispatches fire apparatus and personnel for Brampton, Mississauga and Caledon fire stations, through the Joint Fire Communications Centre;
- Operates console equipment, including telephone, radio, status control and computer-aided dispatch, while quickly analyzing information received from callers in order to dispatch the required apparatus and personnel;
- Responds to non-emergency general inquiry calls and redirects if appropriate;
- Elicit and understands direction and geographical information in a demanding, multi-tasking, team environment;
- Maintains radio contact with all vehicles, both at emergencies and other communication centre activities;
- Exercises good judgement and follows established procedures in decision making responsibilities within the Emergency Services division;
- Performs system tests, maintains accurate records and other communication functions as required;
- Performs other similar and related duties as assigned.
SELECTION CRITERIA:
EDUCATION & REQUIRED EXPERIENCE:
- Grade 12 education or equivalent secondary education as established by the Ontario Ministry of Education;
- Graduate of a post-secondary Emergency Services Dispatch accredited certification OR previous Emergency Services Communications Centre experience;
OTHER SKILLS AND ASSETS:
- Demonstrated communication skills, both written and verbal;
- Demonstrated ability to speak clearly and precisely while under stressful situations;
- Demonstrated ability to work independently and within a team environment;
- Demonstrated customer service and public relations skills;
- Demonstrated reliability;
- Must possess and maintain a valid, non-probationary, Class “G” Ontario Driver’s License;
- Proficiency with Microsoft Office Suite;
- Ability to handle sensitive and confidential information;
- Ability to perform radio dispatch duties in an often demanding and stressful emergency environment;
- Must be willing and able to wear all required uniform clothing and/or personal protective equipment as assigned/required;
- Must be able to work variable hours including nights, weekends and holidays as scheduled.
PREFERRED QUALIFICATIONS:
- Possession of both a post-secondary Emergency Services Dispatch accredited certificate and previous Emergency Services Communications Centre experience is preferred.
- Good knowledge of streets, fire station locations and Peel Region geography is an asset.
LI-AV
**Various tests and/or exams may be administered as part of the selection criteria.
Interview: Our recruitment process may be completed with video conference technology.
COMMUNICATIONS OPERATOR
City Of Brampton
Brampton - 19.87kmMarketing & Communication Full-time
65,230
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Customer Experience Associate Full-time Job
Customer Service TorontoJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : Ontario : Red Lake
Customer Experience Associate
Scotiabank
Toronto - 42.1kmCustomer Service Full-time
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Data Analyst Full-time Job
IT & Telecoms TorontoJob Details
Data Management & Analysis
- Data Entry - Obtain from various sources such as design drawings, emails, excel documents etc and enter dates, scope, descriptions, costs, quantities etc. into various Program Management Tracking Tools (Master Trackers)
- Create complex formulas in Excel to facilitate the management and update of Tracking Tools, Budget Estimates, Spend Projections, RFQ Evaluations, Reporting and other documents as requested.
- Identifies opportunities to maximize data usage, applying modeling and optimization methods to develop new strategies and improve Program Management Tools.
- Identifies and troubleshoots any issues or anomalies related to various Program Management Tracking Tools and Reports.
- Responsible for ensuring Program Management Tracking Tools, graphs, pivots and other documents are functional, updated, relevant, customized and available for team use ongoingly.
- With inputs from the Program Management Team, defines data requirements and gathers and validates information, using judgment and statistical tests.
- Develops data structures and pipelines to organize, collect, cleanse, and standardize data in order to generate insights and addresses reporting needs
Administration & Coordination
- Performs administrative and coordination activities throughout the Program Life cycle such as requesting and preparing documents for quotes, PO’s, lien searches, Form 9s, invoices etc. Reviews information obtained, identifies issues, proposes solutions, and works with various stakeholders to rectify.
- Performs other administrative and coordination activities as requested by the Program Management Team.
- Uploads, files, names and organizes documents and information to various company and client systems.
- Works with Program Management Team to identify, document and implement process improvements.
- Prepare & issue client Project Notifications via email
- College Diploma or University degree in computer science, data engineering, actuarial science or equivalent with a focus on data management and/or Project Management.
- 2+ years strong Data Processing (alpha and numeric) experience using MS Excel
- 2+ years of experience in quantitative analysis, data modeling, reporting, and data-visualization
- Advanced skills in computer technology including Microsoft Office (Word, Excel, PowerPoint, Teams and Outlook)
- Ability to perform ad-hoc, strategic analysis of structured and unstructured data across multiple data sources
- Ability to define data requirements and gathers and validates information, using judgment and statistical tests.
- Well versed in knowledge of creating algorithms, identifying patterns and insights from structured and unstructured data sets utilizing graphs, trees and/or other data representation techniques as required.
- Experience in Corporate Real Estate, Construction or Project, Program Management would be considered an asset
- Process improvement experience (lean sigma, six sigma even at Greenbelt level) would be beneficial
- Experience in Data Governance would be an asset
- NA
Data Analyst
BGIS
Toronto - 42.1kmIT & Telecoms Full-time
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Security Guard Part-time Job
Security & Safety OakvilleJob Details
RESPONSIBILITIES:
- Perform access control provision duties, verify visitors coming on-site.
- Screen client employees and contractors by asking questions and with handheld wand metal detection devices.
- De-escalate situations where individuals may decline site policies and procedures, deny access to anyone that does so.
- Protect client employees and assets.
- Foot patrols around the client site including internal patrols.
- Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
QUALIFICATIONS:
- Valid Ontario Security License
- Valid First Aid and CPR Certificate
- Thorough understanding of security protocols and procedures including emergency response.
- 3 years of security experience preferably in an asset protection or corporate role.
- Be able to work the scheduled shift every weekend.
Security Guard
Securitas Canada
Oakville - 17.91kmSecurity & Safety Part-time
22
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HR CONSULTANT Full-time Job
Human Resources TorontoJob Details
- Posting Period: 16-SEPT-2024 to 1-OCT-2024
- Work Location: METRO HALL, 55 John Street Toronto
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Major Responsibilities:
Under the supervision of a Manager, Employee Relations and direction from a Senior Consultant, the HR Consultant, (Labour Relations) is responsible for providing sound employee and labour relations advice to one or more assigned divisions.
- Provides advice and guidance relative to employee and labour relations matters, the administration, interpretation and application of various collective agreements (Local 416, Local 79, Local 2998, Local 3888 or Construction Trades) and the handling of complaints/disputes and/or grievances for both union and excluded staff.
- Works together with division managers and the employee and labour relations community to identify and resolve problems and establish processes and procedures in a cooperative and collaborative manner.
- Performs thorough and effective complaint and grievance investigations, for both policy and individual matters, by conducting interviews and obtaining such documentation and other relevant data as may be required, conducts grievance meetings with unions, explores settlement options, prepares minutes of settlement and step 2 and 3 grievance responses.
- Assists internal and where required, external legal counsel with the preparation and presentation of matters at arbitration, and before the Ontario Human Rights Commission and the Ontario Labour Relations Board.
- Acts as a spokesperson on or participates in various committees flowing from the collective agreements.
- Works in partnership with the unions to resolve problems and develop cooperative collaborative workplace practices.
- Investigates issues/concerns, both policy and individual, raised by the various unions, executive management and Council, and prepares summaries, recommendations and responses.
- Coordinates and conducts mediation sessions with various unions and works with client divisions and unions to determine agenda items.
- Provides support in preparing for and may participate in collective bargaining
- May be required to coordinate information gathering, develop comparison library and monitor settlement trends, survey comparable organizations and summarize terms and conditions of employment, and liaise with Finance, People & Equity, Legal and others to secure necessary information.
- May assist in the preparation and analysis of cost and benefit data for management and union proposals, and with drafting collective agreement language.
- May review and analyze trends in labour and employee relations and other related legislative areas, including, but not limited to new developments in employment, employee rights, human rights, ESA and labour relations legislation, arbitration and applicable court decisions and settlement patterns.
Key Qualifications
- Considerable experience in human resource services functions in a major unionized public or private sector organization related to Labour/Employee Relations.
- Considerable and proven experience with consultation skills at all levels within the organization and demonstrated ability to interact with clients.
- Excellent oral and written communication, presentation, negotiation and human relations skills.
- Ability to maintain accurate and detailed documentation and records, both electronically and in hard copy.
- Ability to exercise discretion and judgment and work independently and as a team lead or team member.
- Ability to identify needs, and initiate, coordinate and manage projects. Highly developed analytical and problem-solving skills.
- A thorough knowledge of employment and related legislation (e.g., Ontario Labour Relations Act, Occupational Health and Safety Act, Workers Safety and Insurance Act, Human Rights Code, Employment Standards Act), equity principles, contractual obligations and sound human resource practices.
- Ability to develop and maintain productive working relationships with staff at all levels within the Employee Relations unit and corporate HR teams, client divisions, Legal and union officials.
- CHRP designation, MIR or JD/LLB will be considered an asset.
HR CONSULTANT
City Of Toronto
Toronto - 42.1kmHuman Resources Full-time
86,716 - 112,255
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SUPPORT ASSISTANT C Full-time Job
Administrative Jobs TorontoJob Details
- Posting Period: 18-Sept-2024 to 02-Oct-2024
- Work Location: 176 Elm St, Toronto, M5T 3M4
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Reporting to the Manager, Access to Housing, the Support Assistant C is responsible for the management, coordination, and delivery of administrative operations within the Access to Housing section.
Major Responsibilities:
- Greets visitors and responds to client and partner enquiries sharing broad knowledge of the operational area/function.
- Contacts clients and partners to ensure information in the waitlist database is accurate and makes updates, as needed.
- Maintains manual and computerized filing and retrieval systems for records/documents, including filing correspondence, records, reports, inventory, and manuals.
- Ensures calls and service requests are logged and shares/forwards enquiries with appropriate personnel.
- Collects, sorts, tracks, date stamps, distributes, prepares, and processes forms and documents, including mail, fax, statements, invoices, reports, vouchers, cheque requisitions, cash, receipts, tokens, and purchase orders.
- Monitors, orders, picks up and maintains supplies/resource materials for unit.
- Prepares, collects, prints and distributes materials, photocopies documents, and sends facsimiles.
- Prepares, researches, maintains, and processes documents. Selects and presents data from manual or computerized fields (e.g. MS Excel spreadsheet and MS Access database) for various summaries and reports.
- Drafts correspondence, prepares presentation materials, and completes forms.
- Receives documents/applications, invoices/monies from the public or other levels of government and ensures they are recorded and secured in the appropriate manner.
- Operates office equipment and computers utilizing a variety of software packages, applying speed and skill.
- Utilizes layout, formatting, and keyboarding skills. Performs database searches to input, retrieve, process and report information as requested.
- Provides assistance with reconciliation and analysis of financial and statistical data.
- Provides administrative support to the Management team, as well as front line staff.
- Coordinates meeting rooms, bookings, and special requirements for meetings. Attends meetings, takes and transcribes minutes.
Key Qualifications:
- Considerable experience working in a customer service environment dealing directly with service providers, the public and staff in person, over the phone, or by mail inquiries.
- Considerable experience and proficiency in computerized software programs, specifically Microsoft Word, Excel and PowerPoint and experience with data entry, layout and formatting procedures for text, tables, and spreadsheets and mail merging.
You must also have:- Ability to set up and maintain manual and computerized filing systems.
- Ability to work independently and complete tasks with minimal supervision.
- Ability to handle detailed work with accuracy.
- Mathematical ability to compile statistical summaries and to balance accounting documents.
- Knowledge of standard office practices and procedures, including the City’s procurement processes.
- Good interpersonal skills with the ability to communicate effectively, both orally and in writing and develop solid internal and external work relationships.
- Ability to plan, organize and manage a high volume of work with minimal supervision and complete a number of diverse tasks simultaneously.
- Excellent interpersonal skills and ability to work co-operatively within a team setting with shared work tasks.
- Ability to handle confidential and sensitive information with discretion and tact.
- Problem solving and decision-making skills, with ability to handle and resolve situations, utilizing knowledge of policies, practices, and procedures.
- Ability to work in a human services environment.
SUPPORT ASSISTANT C
City Of Toronto
Toronto - 42.1kmAdministrative Jobs Full-time
29.25 - 32.38
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OPERATIONS SUPPORT OFFICER Full-time Job
Administrative Jobs TorontoJob Details
- Posting Period: 20-SEPT-2024 to 04-OCT-2024
Major Responsibilities:
- Schedules, assigns, and reviews work. Approves time and attendance. Monitors and evaluates staff performance, trains, and coaches, as required, hears grievances, and recommends disciplinary action, when necessary.
- Provides program and project management support, coordination, and leadership within the unit. Coordinates day-to-day office operations, with a focus on problem solving and issue management. Manages risk and sensitive issues.
- Prepares strategies, work plans, briefing notes, requests for proposals, budgets, council reports, data analysis and presentations.
- Assists in the development, implementation and maintenance of standards and specifications for program and operational systems.
- Liaises with other divisions, departments, residents, elected officials, internal stakeholders, and external partners and other orders of government. Coordinates divisional and corporate initiatives.
- Attends and evaluates facilities at both service counters, and other sites, as required.
- Coordinates the wedding chamber booking/refund process, claims submission, and annual cemetery reporting requirements.
- Coordinates polling process and provides work direction to staff regarding all polls.
- Coordinates records retention policy for Registry Service's core service lines and the Assessment Roll.
- Daily review of Purchasing Card Industry (PCI) rules, supply ordering, and financial compliance.
- Acts as a Supervisor under the definitions of the Occupational Health and Safety Act, and ensures that adequate training, safety equipment and safe work procedures are in place. Prepares incident and accident reports, as necessary.
- Performs other related duties, as assigned.
Key Qualifications:
- Post-secondary education in a discipline pertinent to the job function, combined with relevant experience or equivalent combination of education and experience.
- Experience in project co-ordination and experience addressing a range of operational issues in a customer service environment.
- Experience managing a high volume of information and customer service interactions.
- Experience in researching, developing/writing reports, and preparing correspondence for the consideration of senior management and external stakeholders.
- Experience in financial analysis, reporting and budget preparation in a large complex organization.
- Demonstrated ability to organize and manage document systems and spreadsheets, including reviewing, compiling, analyzing, and reporting information.
- Proficiency in the use of current office and workplace technology and other computer applications relevant to the position, such as Microsoft Excel, Word, PowerPoint, Outlook, SAP, Adobe, Point of Sale (POS), and web-based collaboration tools, including WebEx and appointment booking applications.
- Excellent verbal and written communication skills with the ability to communicate clearly and effectively to a variety of audiences.
- Excellent interpersonal skills with the ability to establish and maintain effective working relationships with all levels of staff and external contacts.
- Strong problem solving, multi-tasking & organizational skills with an ability to manage multiple priorities within tight time constraints.
- Demonstrated ability to work independently and cooperatively and use discretion when handling sensitive information.
- Awareness of Registry Services’ core service areas: marriage licence issuance, civil wedding services, burial permit issuance, death registration, liquor licensing, polling services and commissioning would be considered an asset.
- Knowledge of Human Resources policies, guidelines, procedures, Collective Agreement obligations, and employment legislation such as Employment Standards Act, Human Rights Code, and Occupational Health and Safety Act.
- Ability to work in person at the base location (City Hall) 5 days a week and travel to the North York Civic Centre Office, as required.
- Work Location: City Hall, 100 Queen Street West, Toronto
OPERATIONS SUPPORT OFFICER
City Of Toronto
Toronto - 42.1kmAdministrative Jobs Full-time
72,588 - 92,853
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HR Compliance Manager Full-time Job
Human Resources BramptonJob Details
The HR Compliance Manager will report to the Director, HR Compliance, and will work in a fast-paced, agile environment, working with the organization and their teams. This role will be part of a diverse team of compliance professionals responsible for investigating primarily on Violence, Harassment and Discrimination concerns thoroughly and expeditiously in a fair, unbiased, and consistent manner, and will collaborate with Legal, Finance & HR functions across Loblaw Companies to protect the organization.
We welcome candidates from across Canada (relocation is not required). The role requires travel occasionally and occasional meetings at Loblaw Head Office in Brampton, Ontario.
What You will Do:
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Collaborate and advise on a spectrum of HR Compliance issues and projects across Canada;
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Investigate critical HR and Employee Relations issues, primarily related to our Violence, Harassment and Discrimination Policy, including transcribing cases into the Integrity Action Line, conducting interviews with the complainant, respondent & witnesses ; interpreting data from various internal systems; case adjudication; proposing remedial action based on investigation findings; production of completed investigation documentation;
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Close collaboration with Labour Relations and HR business partners to ensure adherence to policies and practices;
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Partner with Legal, Finance, Compliance and other departments on a ad-hoc basis;
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Independently lead assigned casework, bringing Integrity Action Line cases to closure within the required timeframe;
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Work reactively on critical employee relations matters that typically can only be successfully completed with limited time.
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Conduct regular training sessions for employees & managers regarding legal obligations.
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Compile accurate reports/metrics reflecting status of cases and provide insight into gaps/trends for continuous improvement.
What You will Need:
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The ideal candidate holds a university degree in Human Resources or a professional Internal Audit and/or Risk Management designation or related studies;
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3-4 years combined Human Resources, Labor Relations, investigative, Asset Protection or Legal experience;
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Strong self-awareness and ability to manage own emotions effectively in challenging situations;
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Strong written and oral communication skills in English with an emphasis on verbal reasoning, resolution of issues and listening skills;
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English communication skills are essential for this role. Fluency in French is a valuable asset.
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Excellent time-management skills to balance projects and crisis-response;
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Interest for Employee Relations, Labor Relations, investigations and labor/employment law;
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Experience in conducting investigative fieldwork, including complainant, witness, and target employee interviews, investigative data and production of investigative documentation;
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A detail oriented, proactive and results oriented style with proven success in working on projects and project team;
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Models our values and Blue Culture principles and is authentic, builds trust and makes connections;
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Demonstrates strong organizational skills and a commitment to confidentiality in managing sensitive documents.
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Proven analytical abilities, quality and detail oriented with strong problem-solving skills; Proficient with MS Suite with analytic skills allowing us to build a compelling story, backed by data, that enables recommendations.
1 Presidents Choice Circle, Brampton, ON
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
HR Compliance Manager
Loblaw Companies Limited
Brampton - 19.87kmHuman Resources Full-time
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Hotel cleaner | LMIA Approved Full-time Job
Hospitality TorontoJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate, or a diploma.
Experience: Candidates don’t need experience, training will be provided.
Location: 100 KEEWATIN AVE Longlac, ON P0T 2A0
Shifts: Day, Morning ,To be determined
Other Requirements:
- The candidate should have dependability, flexibility, reliability.
Responsibilities:
- The candidate should sweep, mop, wash and polish floors, dust furniture, vacuum carpeting, area rugs, draperies and upholstered furniture, make beds and change sheets, distribute clean towels and toiletries, stock linen closet, wash windows, walls and ceilings.
- The candidate should be able to clean, disinfect and polish kitchen and bathroom fixtures and appliances, pick up debris and empty trash containers, clean changing rooms and showers.
- The candidate should attend to guests’ requests for extra supplies or other items, handle and report lost and found items, address customers’ complaints or concerns.
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
bestcarehire@gmail.com
Hotel cleaner | LMIA Approved
FOUR WINDS MOTEL INC
Toronto - 42.1kmHospitality Full-time
15.75
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Office administrator Full-time Job
Administrative Jobs GuelphJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 to less than 7 months
Computer and Technology Knowledge: Candidates must have knowledge of MS Office, MS Windows and MS Word
Physical Requirements:
- The candidate should be able to perform repetitive tasks, pay attention to detail and also maintain tight deadlines
- The candidate should be able to work in fast-paced environment and also able to work under pressure
Other Requirements:
- The candidate should have accuracy
- The candidate should be able to work with being focused on the client, work in a flexible environment, work in an organised way and also able to multitask
- The candidate should be a team player, be someone who can be reliable
- The candidate should have specialization on R=reports and records, invoices, correspondence and contracts
Responsibilities:
- The candidate should be able to type and proofread correspondence, forms and other documents, able to record and prepare minutes of meetings, seminars and conferences, able to arrange travel, related itineraries and make reservations, able to open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information and also set up and maintain manual and computerized information filing systems
- The candidate should be able to schedule and confirm appointments, able to determine and establish office procedures and routines, able to compile data, statistics and other information and also order office supplies and maintain inventory
- The candidate should be able to arrange and co-ordinate seminars, conferences, etc., able to answer telephone and relay telephone calls and messages, able to greet people and direct them to contacts or service areas and also answer electronic enquiries
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending email (along with resume) through below mentioned details.
By Email:
jobs.transhaul@gmail.com
Office administrator
Trans Haul Logistics Inc
Guelph - 30.81kmAdministrative Jobs Full-time
28.50
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Data Analyst Full-time Job
IT & Telecoms TorontoJob Details
Data Management & Analysis
- Data Entry - Obtain from various sources such as design drawings, emails, excel documents etc and enter dates, scope, descriptions, costs, quantities etc. into various Program Management Tracking Tools (Master Trackers)
- Create complex formulas in Excel to facilitate the management and update of Tracking Tools, Budget Estimates, Spend Projections, RFQ Evaluations, Reporting and other documents as requested.
- Identifies opportunities to maximize data usage, applying modeling and optimization methods to develop new strategies and improve Program Management Tools.
- Identifies and troubleshoots any issues or anomalies related to various Program Management Tracking Tools and Reports.
- Responsible for ensuring Program Management Tracking Tools, graphs, pivots and other documents are functional, updated, relevant, customized and available for team use ongoingly.
- With inputs from the Program Management Team, defines data requirements and gathers and validates information, using judgment and statistical tests.
- Develops data structures and pipelines to organize, collect, cleanse, and standardize data in order to generate insights and addresses reporting needs
Administration & Coordination
- Performs administrative and coordination activities throughout the Program Life cycle such as requesting and preparing documents for quotes, PO’s, lien searches, Form 9s, invoices etc. Reviews information obtained, identifies issues, proposes solutions, and works with various stakeholders to rectify.
- Performs other administrative and coordination activities as requested by the Program Management Team.
- Uploads, files, names and organizes documents and information to various company and client systems.
- Works with Program Management Team to identify, document and implement process improvements.
- Prepare & issue client Project Notifications via email
- College Diploma or University degree in computer science, data engineering, actuarial science or equivalent with a focus on data management and/or Project Management.
- 2+ years strong Data Processing (alpha and numeric) experience using MS Excel
- 2+ years of experience in quantitative analysis, data modeling, reporting, and data-visualization
- Advanced skills in computer technology including Microsoft Office (Word, Excel, PowerPoint, Teams and Outlook)
- Ability to perform ad-hoc, strategic analysis of structured and unstructured data across multiple data sources
- Ability to define data requirements and gathers and validates information, using judgment and statistical tests.
- Well versed in knowledge of creating algorithms, identifying patterns and insights from structured and unstructured data sets utilizing graphs, trees and/or other data representation techniques as required.
- Experience in Corporate Real Estate, Construction or Project, Program Management would be considered an asset
- Process improvement experience (lean sigma, six sigma even at Greenbelt level) would be beneficial
- Experience in Data Governance would be an asset
- NA
Data Analyst
BGIS
Toronto - 42.1kmIT & Telecoms Full-time
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Representative, Customer Service Full-time Job
Customer Service BramptonJob Details
Why is this role important:
The Customer Service Representative works with our Supply Chain partners and our store retailers to ensure inquiries on store credits are investigated and resolved with a customer centric solution at the heart of what you do. Your role is to manage requests from our retailers and coordinate store returns to the appropriate distribution centre. If you enjoy helping people, having a direct impact on the success of our store network and are passionate about supply chain consider applying!
What you'll do:
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Respond to customer inquiries on store credits (shorts, overages, damages, returns, mispicks, etc.)
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Support supply chain partners and stores through phone and email to understand, investigate and determine root causes of store claims
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Build relationships with distribution centers, business units and store partners to complete credit investigations; process credits and communicate results to stores and impacted departments
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Use SAP to receive and input credit data from stores, bringing to bear company policies to guide decisions
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Generate daily and weekly summary reports for analysis
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Apply policies and procedures to each claim while processing credit requests
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Prioritize workload to deliver timely service on credit requests, returns and retail services.
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Commitment to promoting a workplace of inclusiveness and belonging
What you bring:
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Bilingual in French and English (written and verbal communication)
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Previous experience within a Call Centre environment or comfort to learn
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Experience working within a Distribution or Retail environment or comfort to learn
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Experience with SAP, Manhattan WMS, JDA TMS & Microsoft Office applications or comfort learning how to use
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Communication and customer service skills with a focus on putting the customer first using our CORE Values – Care, Ownership, Respect and Excellence
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Detail oriented with time management skills and ability to work through change.
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Ability to prioritize workload, work well independently and collaboratively with people to find solutions.
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Potential opportunity to flexible work week including Saturday (6:30am – 2:30pm)
1 Presidents Choice Circle, Brampton, ON
Representative, Customer Service
Loblaw Companies Limited
Brampton - 19.87kmCustomer Service Full-time
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