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The scope of this position is to be responsible for developing, managing, implementing and analyzing Interline Operational processes. The Manager, Carrier Relations provides leadership for continuous performance improvement, effective measurement of performance and identification and implementation of corrective actions. 

How You’ll Help

• Manage Day to Day Carrier Operations to achieve On Time Pickup and Deliveries. Requires interaction with other departments and Carrier Partners.
• Develop and implement Carrier SOP’s nationally, including applicable and required training for both Internal and External Stakeholders.
• Analyze and generate KPI, Metrics and Scorecards to measure and monitor Third Party Carrier performance. 
• Manage Interline Carrier EDI/Web forms transmission to ensure compliance to corporate requirements.
• Consistently seek out and develop opportunities for cost reduction and operational efficiency in order to meet service standards and enhance customer experience.  Implement Corrective measures where applicable.
• Achieve Service and Cost Target. Identify opportunities to increase profitability.
• Any other projects and tasks assigned.

Your Skills & Experience: 

• College diploma, University degree, or equivalent experience desired, preferably in the areas of business management and/or Transportation.
• 3+ years of people management experience
• 5+ years’ experience in Transportation/Logistics industry 
• Excellent process development and documentation skills
• Strong analytical attributes with ability to synthesize complex or diverse information
• Advanced problem solving ability
• Advanced working knowledge of Contract/Tariff comparative analytics
• Advanced systems skills and working knowledge of MS Office, with advanced Excel knowledge
• Excellent communication skills, both verbal and written – dealing internally with all departments and with 3rd party providers
• Customer Centric 
• Ability to build and maintain relationships, while being highly influential to deliver desired outcome to increase profitability and enhance new service levels
• Up to 10% travel required
• Strong sense of urgency
• Must be able to self-manage, take initiative and work independently

Overview

Overview

Overview

Overview

Any MLF team member interested in being considered for this role are encouraged to apply online by February 17. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Be able to install, troubleshoot, and repair complex production equipment with minimum supervision
• Enhance equipment performance, recommending improvements and implementing.
• Works from drawings, written or verbal instructions and sketches
• Be able to troubleshoot and identify mechanical/electrical problems
• Participate in preventative maintenance
• Program and repair industrial equipment and automation including PLC’s, HMI and other related devices 
• Operate production equipment and check performance as required
• Be strong on PM (preventative maintenance) procedures in a 24 hour/day operation
• Have proficient knowledge in use of computerized maintenance management system.
• Ensure all job-related operations are in compliance with GMPs, HACCP, WHMIS and health & safety requirements.
• Perform other duties as assigned

What You’ll Bring:

• Electrician license
• Experience in a manufacturing environment would be an asset
• Must have a full complement of personal/professional hand tools
• Sense of urgency and attention to detail
• Strong team player as well ability to work alone
• Safety conscious
• Heavy lifting required
• Ability to work well in a team environment
• Basic computer ability coupled with strong communication skills
• Highly motivated – able to work well with minimal supervision

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits
• Defined Contribution Pension Plan 

The HR Services Coordinator will be responsible for providing administrative support for the HR Services department.  This role is the point of contact for all SAP HR related questions and the second level support for the SAP Manager Self-Service (MSS) portal.  Additionally, the incumbent will be responsible for the accurate and timely management of SAP HR data, conducting audits to identify, resolve or prevent errors and inaccurate data, and generate reports as required.  Accountable for delivering consistent and high-quality customer service, the HR Services Coordinator will also provide general HR administration support and counsel to the business related to HR programs and processes, in adherence to service level standards; proactively identifying and providing process improvement recommendations to management.

Any MLF team member interested in being considered for this role are encouraged to apply online by February 10. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• General administration of HR programs and services in accordance with standard operating procedures and service level agreements established with the HR Centres of Excellence (COEs)
• Accurately and efficiently respond to inquiries regarding HR systems, policies, programs and administrative procedures using case management system software; escalating to HR COEs when necessary
• Ensure HR systems data integrity, resolve issues and make recommendations for process improvements as necessary
• Maintain accurate documentation for HR processes including Process Flows/SLAs/Work Instructions/Dashboards, and others as required.
• Perform HR systems maintenance, audits and relevant reporting in accordance to plans and established guidelines
• Support HR Services execution activities in accordance to plans and established guidelines
• Identify and implement general process improvements

What You’ll Bring:

• Demonstrated customer service focus with ability to forge partnerships within the business
• Ability to work independently as well as a part of a team in a collaborative manner
• Ability to handle information with accuracy, security and confidentiality
• Exceptional organizational skills and a proven ability to work under pressure
• Excellent verbal and written communication skills with capability to adapt to audience needs
• Detail-oriented and organized to perform audits and validations
• Ability to handle multiple priorities while delivering effective results within tight timelines
• Analytical
• Demonstrated initiative and sound judgment for effective decision making
• Bilingual in French and English is an asset
• Post-secondary degree with a concentration in Business Administration or Human Resources preferred
• 1 to 2 years of working experience in Human Resources
• CHRP/CHRL designation is preferred
• Proficient use of MS Office applications with focus in Excel, and Web-based applications
• HRIS systems knowledge (SAP) and applications (ESS/MSS) preferred

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.

The Consultant, HR Business Partner provides frontline employee relations support for our high-volume Corporate Retail Store population. The focus of this role is to deliver employee and manager support for the moments that matter by providing counsel in service of HR related inquiries, leading workplace inquires resulting from employee and manager concerns, and partnering with various stakeholders to deliver outcomes in a consistent, effective, and inclusive manner. 

• Provide swift and effective mediation for employees and leaders experiencing workplace conflict to achieve resolution and support de-escalation

• Provide coaching, consultation and support to managers on individual employee issues, corrective action and performance management

• Review and partner with employees and managers to deliver outcomes for non-medical accommodation requests in support of employee well-being

• Use a broad knowledge of HR disciplines (Employee Relations, Performance Management, Leave Management, etc.) to provide support that cannot be attained through Employee Self Service or Manager Self Service (ESS/MSS)

What you bring

• Post secondary education in Business Administration, Human Resources, or a related field

• Minimum 3-5 years of experience in Human Resources, with preference given to those with employee relations experience

• Strong working knowledge of Employment Standards Act and Canada Labour Code

• Experience in a high-volume high impact service delivery model

• Demonstrated ability to build and maintain strong relationships with business partners

• Demonstrated ability to use sound judgement in order to analyze a situation and take well-informed, decisive action

• Strong problem-solving ability with a commitment to customer service

• Capable of working seamlessly and inclusively across multiple diverse employee populations

• Experience conducting workplace investigation and inquiry is an asset

• Experience with Workday an asset

• Bilingualism (French and English) is an asset

Hybrid

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

• Location: 2190 Derry Road East, Mississauga, ON L5S1E2, Canada

Additional Details:Internal FT Ops Supervisor: Tuesday to Saturday 0500 -1500