All jobs within 50 km around Nepean

JOB SUMMARY

The Councillor's Assistant is accountable for managing and delivering a wide range of strategic, political, constituency, and operational services and processes in support of the Councillor which may include: strategic management of issues, policy analysis and development, internal and external political relations, project management, media relations, organizing community events/public meetings, collaborating with community agencies on policy issues and events, managing the resources of the Councillor’s Office and serving as a spokesperson/representative for the Councillor in dealings with taxpayers and constituents.

DESCRIPTION OF RESPONSIBILITIES (Vary dependent on Councillor/Ward)

• May receive and respond to telephone calls, emails, and letters from constituents, City staff, City Council members, and other elected officials from all levels of government.  Constituents and other individuals may also visit the Councillor’s office in person to place an inquiry.
• May process correspondence addressed to the City Councillor by regularly reviewing emails, letters, and other correspondence from constituents and other sources. Providing prompt, relevant, and informed responses about the City’s policies and programs, or City Council and Committee agendas. 
• May provide general administrative support services to the Councillor.
• May oversee and coordinate the constituency work of assistants and volunteers to the Councillor.
• May prepare Council and Committee agendas for the Councillor in his or her role as Council member or Committee member or chair.
• May provide general administrative support services to the Councillor, while ensuring compliance with all protocols and procedures required of an elected official, maintaining, and preparing financial records, managing budgets as well as reviewing financial transactions against the Council Expense Policy. 
• May partner with community stakeholders to address issues in the community, organize community events, and assist with various community initiatives.
• May be responsible for coordinating and attending events throughout the community to engage with constituents and promote City services and programs.
• May be responsible for developing the Councillor’s strategic and promotional communications, through newsletters, emails, letters, press releases, and social media accounts.

EDUCATION AND EXPERIENCE

Post-Secondary School Diploma.

2-year college diploma in Business or Office Administration, Public Administration, Journalism, Communications, English or related program
University degree is considered an asset.

A minimum of 3 years’ experience in providing administrative services is required, preferably to the senior executive level, and including the provision of communication services. Experience providing support to an elected official is desirable.

CERTIFICATIONS AND LICENCES

A valid Ontario unrestricted “G” class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated (as required by the Elected Official).

KNOWLEDGE

• Mandate, structure, and protocol of Council and its committees
• Event planning and organization
• Media and communication techniques and practices
• Effective communication vehicles such as newsletters, newspapers, and social media
• Budget planning and control
• The demographics of the Councillor’s ward and current initiatives and issues within the ward
• Policy initiatives and issues in committees chaired by the Councillor or on which the Councillor is a member
• The City corporation sufficient to obtain information in response to inquiries from constituents, and to obtain policy information and documentation in drafting committee agendas
• Knowledge of City administrative structure
• Knowledge of City services and policies 
• Knowledge of Microsoft Office
• Office protocols, systems and procedures

COMPETENCIES, SKILLS AND ABILITIES

• Respond effectively and accurately to media questions and information requests 
• Convey policy positions on complex and controversial issues
• Excellent interpersonal and communication skills
• Communicate effectively with a wide range of people via verbal presentations, written information, promotional material and reports, orally and in writing, often under circumstances where the other party may be in a highly emotional state
• Demonstrated initiative, requiring general direction only
• Ability to handle difficult situations 
• Attention to detail
• Ability to effectively work independently and within a team

JOB SUMMARY

The Infrastructure and Water Services Department requires comprehensive safety support for the City's extensive water, wastewater, and stormwater facilities. These facilities demand strict adherence to industrial hygiene standards, applicable legislation including, but not limited to, industrial and construction regulations, chemical storage and management, and confined space entry. Other key safety areas of knowledge include fall protection, respiratory hazard mitigation, and maintaining rigorous standards for large industrial process equipment and processes to ensure the safety of personnel, contractors, and the public.

The Health and Safety unit delivers a comprehensive health and safety program for the Infrastructure & Water Services department by conducting safety inspections, audits and investigations, assessing and mitigating departmental health and safety risks/hazards, implementing management strategies including monitoring and promoting compliance to legislated and corporate requirements, developing or enhancing health and safety programs, and delivering health and safety training to staff.  
 

You are responsible for providing an overall coordination function for all Occupational Health and Safety (OH&S) related programs, services, and initiatives within the department.  You support management and staff by providing advice and guidance, developing programs and procedures, coordinating special projects, conducting risk assessments, monitoring compliance through inspections and audits, conducting incident investigations, and making recommendations for improvement. 
 

You also liaise with Health and Safety in Human Resources Services and the operating branches within the Infrastructure & Water Services department.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree in Science, Human Resources, Business Administration, or other related field, with coursework related to OH&S administration

Minimum of 5 years of progressively responsible OH&S experience working in a large unionized industrial organization, implementing initiatives, performing project management, and/or conducting research and analysis

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Provincial Occupational Health and Safety Act and applicable regulations
• Workplace Safety Insurance Act and applicable regulations 
• Applicable federal, provincial and municipal legislation related to OH&S
• Key safety issues involved in operating an industrial operation
• Theoretical and practical knowledge of a range of OH&S work procedures and practices
• Hazard Recognition, assessment and control
• Inspection and audit planning and procedures
• Incident investigation methodology
• Risk assessment methodology
• Research methods, data collection and interpretation
• Planning and performance measurement
• Policy and procedure development and documentation practices 
• Project management principles and techniques
• Training and development approaches and evaluation methodology
• Strategic and operational planning
• Human resources practices and principles, collective agreements
• Computer applications relating to the work, including MS Office Suite, SAP, PowerPoint 
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Able to interpret and apply legislation
• Able to work independently, with minimum support/direction
• Able to work cooperatively and collaboratively with all staff and as part of a team  
• Able to plan, initiate, organize, and prioritize work, and to balance the stress of multiple demands, conflicting priorities, and pressures, while maintaining a keen sense of quality and deadlines
• Able to plan, lead, coordinate, implement, and manage projects to completion
• Able to conduct research, compile/analyze issues/data, make judgments on the interpretation of issues/data, identify and compare a range of options, and make recommendations
• Possess strong problem solving skills and the ability to make decisions where precedent is not usually available
• Able to communicate complex information and influence and convince others to adopt courses of actions they might not otherwise wish to take
• Able to initiate and facilitate change
• Able to exercise discretion in dealing with sensitive issues
• Able to conduct interviews and obtain relevant information
• Possess excellent consultative, collaboration and interpersonal skills; able to direct, advise and guide
• Able to negotiate and persuade others and to bring conflicting points of view to consensus 
• Possess strong verbal and written communication skills; able to write reports and deliver presentations; able to communicate effectively with a range of audiences 
• Possess strong existing computer skills, with ability to use Microsoft Office suite applications and SAP
• Able to think analytically, and focus on accuracy and detail
• Able to demonstrate leadership and initiative
• Patient, flexible and adaptable
• Able to display tact and diplomacy
• Innovative, creative, and resourceful
• Customer service oriented

JOB SUMMARY

Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach. The Public Service units are responsible for customer-centric public library activities, programs and services for the Library's 33 branches, mobile and digital services, to meet the needs of branches in their catchment area.

You supervise and participate in the daily operations/routines of circulation and/or information services, and provide customer service within an assigned library branch/service.

You: perform supervisory duties; manage circulation/collection/service reports and statistics; provide information, reference and readers' advisory services; develop, implement, conduct and evaluate children's programs; perform routine collection maintenance duties; coordinates the volunteer resources at the branch; and exercise responsibility for the day-to-day operations of the library branch/service.

Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.

EDUCATION AND EXPERIENCE

Completion of 2-year college diploma in Library and Information Technician Program, Early Childhood Education, or related field.

Minimum of 3 years of progressively increased responsibilities in related library services, including supervisory function.

KNOWLEDGE

• Adult/children’s literature in a variety of formats, readers’ advisory services, trends in reading, literacy, ESL collections and library programming.
• Supervisory techniques and practices.
• Reference resources in print, microform and electronic formats and of current developments in reference services.
• Electronic database and other bibliographic searching techniques.
• Principles of collection development and maintenance.
• Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures.
• Library circulation procedures and practices.
• Methods and techniques of responding to inquiries and resolving patron complaints.
• Desktop applications, intranet and internet and keyboarding procedures, to the extent where it may be required to demonstrate such usage to colleagues or library patrons.
• General knowledge of library policies and procedures.
• Working knowledge of applicable occupational health and safety legislation.
• General knowledge of Ottawa Public Library policies and procedures related to health and safety.
• Must possess the training, experience and knowledge to organize the work and its performance
• Knowledge of customer service techniques and protocols
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies. 

JOB SUMMARY

Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility. 

You are responsible for performing housekeeping duties associated with the maintenance of a clean, comfortable, home-like and safe environment in the Long Term Care Home, with an emphasis on resident safety and engagement, in accordance with the Long Term Care Homes Act, 2007.

EDUCATION AND EXPERIENCE

Completion of Grade 10 

Six months of experience in institutional cleaning

KNOWLEDGE

• Disinfection procedures
• Stripping and refinishing of floors
• Preservation of surfaces
• Shampooing of carpets and upholstery
• The use of housekeeping equipment
• Employee health and safety/WHMIS
• Good understanding of safe body mechanics for lifting and bending
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Work under pressure
• Operate auto scrubber, floor buffer and carpet extractor
• Understand and follow directions
• Identify and report hazards in the workplace
• Organize and prioritize work assignments
• Dependable, reliable and professional
• Flexibility with changes in work assignments
• Work within a team environment
• Cooperative, respectful and courteous with residents, visitors and co-workers
• Physical and mental ability to perform assigned routines
• Ability to either fully squat or kneel
• Ability to stand and walk for prolonged periods
• Capable of lifting and carrying 35 lbs
• Good personal hygiene practices

JOB SUMMARY

Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Bus and Para Transit Operations team provides safe, reliable, efficient, effective, on time, courteous and cost-effective rapid transit service to a growing and diverse City of Ottawa. 

You operate City of Ottawa buses in accordance with the Highway Traffic Act and corporate policy. You also promote a customer service mindset when interacting with the general public and provide a safe, comfortable, efficient and reliable transportation service.

Bus Operators who temporarily work in the roles of Operator/Bilingual Sightseeing and Charter Sightseeing and Operator/Platform Instructor will be paid the appropriate rate or differential for the time that this work is performed.

EDUCATION AND EXPERIENCE

Completion of Grade 12.

Minimum of 5 years of driving experience with a clean driving record free of demerit points and including ideally a minimum 3 years of relevant customer service experience including direct contact with the public and dealing with a diverse population.

Public Urban transit experience is an asset

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• City of Ottawa landmarks and locations

Desirable Qualifications:

• Knowledge of transit fares and pass structure
• Knowledge of the Highway Traffic Act
• Knowledge of/experience using portable communications technologies, such as 2-way radio

COMPETENCIES, SKILLS AND ABILITIES

• Able to adapt/react to changes in operating conditions/environment
• Able to operate in a highly diverse cultural community
• Attentive to detail and able to adhere to specific detailed procedures
• Persuasive and tactful with excellent interpersonal and oral communication skills
• Possess good written communication skills
• Basic understanding of and ability to use computers 
• Able to multi-task, solve problems and make decisions
• Able to remain calm in stressful situations
• Able to exercise sound judgement
• Able to work with minimum direct supervision and in a team environment 
• Ability to use a radio and microphone and to communicate effectively
• Ability to call out stops as per the CTA directive
• Ability to read and understand trip dockets
• Ability to operate a bus in high-density traffic in the downtown core
• Ability to react and deal with emergency situations as they arise
• Ability to talk to and assist passengers while safely operating a bus
• Able to project a positive and professional image at all times, through personal appearance and conduct
• Able to act independently
• Able to communicate clearly in writing, in person, and by using corporate communications technologies, such as 2-way radio, etc. 
• Able to deliver excellent customer service at all times and to deal with all situations in a professional manner by remaining calm and self-controlled when dealing with difficult situations, and co-operating with Transit Supervisors and other City of Ottawa personnel to meet customers’ transit needs
• Available and able to work overtime, and work a variety of scheduled shifts including split shifts, weekends, evenings and holidays, as per the collective agreement

Applicants must be able to meet the physical requirements of the job including, but not limited to, performing the following tasks, which are repetitive and constant during a normal shift as a Bus Operator:

• Ability to sit for long periods of time in the driver’s seat while wearing a seat belt
• Ability to bend, twist body and to manipulate controls independently or simultaneously at any given time, while wearing a seatbelt in the driver’s seat
• Ability to “reach over-head” with both arms to manipulate controls
• Constant twisting and neck rotation of different ranges to check mirrors, bus passes, etc.
• Ability to perform required MTO pre-trip inspection, which involves walking, bending, squatting, climbing, reaching, twisting body in many different positions
• Medium duty lifting while assisting customers with special needs
• Constant gripping, pulling and pushing to manipulate control (steering controls, control valves, etc.)
• Bending, stooping, crouching and twisting in order to keep stairway clear of ice and snow build-up
• Ability to manipulate dual foot controls independently or simultaneously at any given time
   

This job posting includes screening questions. Please answer the following questions when applying:

• Are you available for shift or on-call work?
• Are you available for the advertised start date?
• Are you currently a student?
• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?