All jobs within 50 km around Nepean

JOB SUMMARY

The mandate of the Revenue Service is to ensure that all revenue functions at the City of Ottawa are undertaken with a strategic corporate outlook, reflect industry best practices, and comply with statutory regulations to meet the expectations of Council and provide equitable services to the citizens of Ottawa.

You have varying responsibilities related to the operations for an assigned organizational area (Customer Accounts, Assessment, Billing or Collections) within the Revenue Service, including responding to customer inquiries, maintaining customer accounts, collecting arrears, performing billing and assessment functions and providing customer service in taxation, water, and accounts receivable. You are responsible for providing superior customer service in handling tax water account and accounts receivable issues to ensure a high customer satisfaction level and positive image of the city are maintained.

EDUCATION AND EXPERIENCE

Completion of 2 year community college program in Business Administration

Minimum of 3 years of customer inquiry/problem solving experience dealing with customers on the telephone and/or in person, including at least 1 year of finance experience

Experience working within a municipal government environment and payment/collection experience is an asset

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Requires a basic understanding of the municipal structure and billing and collections processes
• Microsoft Office suite (intermediate knowledge and skill)
• Knowledge of specialized software applications used by the city for payment processing and analysis, including, such as but not limited to VTAX, AQUACIS, SAP, CLASS, ICON, AUTOPROC, A basic understanding of the concept of computer networking is required and an appreciation for data integrity and network security
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Letter and memo writing using corporate standards
• Ability to complete complex calculations and analysis
• Ability to read, interprets, understand and explain legislation, provincial statutes, municipal by-laws and policies
• Strong data-entry, retrieval and keyboarding skills including use of standard office equipment, including operating an IBM compatible computer in Microsoft Windows 
• Basic technical troubleshooting capabilities
• Strong customer service skills
• Ability to communicate effectively and tactfully as required
• Ability to prioritize and multi-task
• Strong organizational skills
• Ability to make sound decisions and exercise discretion in decision-making

JOB SUMMARY

Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility.  

You are responsible for  the preparation and/or serving of meals to residents, day centre clients, staff, and Meals-on-Wheels recipients, and for catering during special events; for the cleaning and maintenance of Food Services equipment and utensils; and for the disposal of waste, with an emphasis on resident safety and engagement. Work is performed in accordance with Public Health regulations, Fixing Long-Term Care Act, 2021and Food Premises Act.

EDUCATION AND EXPERIENCE

Completion of 1 year Food Service Worker program or enrolled and attending a Food Service Worker program at a College of Applied Arts and Technology with completion expected within the year.

Minimum of 6 months of experience in institution health care food service

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Knowledge of the Canada Food Guide, Ontario Public Health Act (Health Protection and Promotion Act: Food Premises), Fixing Long-Term Care Acr, 2021, Food Premises and the “Sanitation Code” for Canada’s Food Industry.
• WHMIS guidelines
• Hazardous Analysis Critical Control Point guidelines (HACCP)
• Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

• Take direction, learn procedures, and perform routine duties
• Work under deadline pressures
• Alert, dependable, reliable and tactful
• Able to work under pressure
• Self-motivated
• Respects resident’s rights andprivacy
• Work effectively with others
• Organize work
• Lift safely and use aides where possible
• Ability to lift up to 30 lbs
• Ability to stand for prolonged periods of time
• Ability to push/pull over 30 lbs
• Work varying shifts (including: early, late and weekend shifts)
• Good personal hygiene

JOB SUMMARY

The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Nursing (BScN)

Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting

Post-basic preparation in gerontology is desirable

Membership in Registered Nurses Association of Ontario (RNAO) is desirable

Canadian Gerontological Certification from Canadian Nurses’ Association is desirable

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Scope and purpose of gerontological nursing and functions/activities related to the nursing process
• Age related changes
• Ethical dilemmas and considerations
• Management of common chronic problems
• Specific needs of the older person and of cognitively impaired older person:
• Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
• Dementia care
• Safety and security needs
• Challenging behaviours
• Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
• Infection control guidelines for RN’s and RPN’s
• Nursing documentation standards including Resident Assessment Instrument RAI-MDS
• Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
• Pharmacology and medication use
• Medication administration standards
• Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
• Transfer and positioning techniques of persons requiring long term care
• Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
• Principles of verbal and non-verbal communication
• Labour relations and collective agreements.
• Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies. 

JOB SUMMARY

The Community & Social Services department is responsible for creating a strong social infrastructure by providing support to families and individuals in need in order to promote their self reliance and quality of life, in collaboration with community partners. This includes providing financial assistance, housing, childcare, employment, personal care and referral.

You are responsible for providing administrative support to community and social services (CSS) programs and services, including, but not limited to: data entry, filing/records management, reception and liaison with clients; providing customer services to clients; printing and releasing cheques and/or replacement documents to clients; and contributing to the overall improvement of service delivery. 

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 2 years of experience in a customer service, clerical or administrative, or social services environment

KNOWLEDGE

• Office/clerical and reception procedures
• Services and programs offered in the CSS Centres as well as community agencies
• Corporate computer software/applications including MS Office Suites (Excel, Word, PowerPoint, Outlook, etc.) 
• Corporate Cash Handling Policy
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Access, search and maintain databases
• Communicate effectively with community representatives, clients and staff
• Maintain composure and good judgment under stressful and high-pressure situations
• Work independently with minimum supervision
• Flexible and adaptable
• Effective interpersonal skills
• Effective organizational skills
• Aware and sensitive to the special needs of Social Services clients
• Demonstrate commitment to client/customer services

JOB SUMMARY

Parks, Recreation & Cultural Services is responsible for the day-to-day operation of facilities and service delivery for recreation venues and programs, parks & recreation policies, and programs for cultural services. Ensures the operations, processes and services are customer-centric and efficient. The units deliver community recreation programs through geographically aligned areas across the City, aquatic, sport and physical activity programming for all ages, as well as programming to address the needs of individuals with disabilities and population segments who may experience barriers to access recreation services.

You are responsible for all aspects of nursing care required by participants in any one of the Inclusive Recreation programs or regular recreation programs (Spirit, Variety EAST, etc.).

EDUCATION AND EXPERIENCE

Completion of 4 year B.Sc.N. degree or 2-3 year RN diploma or RPN diploma and proof of current license required and also Member of the Ontario College of Nurses

Minimum of 3-5 years of related experience in Special Needs/Pediatric/Rehab/Community with current technical/practical nursing skills

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Standard nursing practices
• Legislation protecting special needs client, populations
• Client care
• Health and Safety legislation, policies and procedures
• City of Ottawa and Parks & Recreation Policies and Procedures

COMPETENCIES, SKILLS AND ABILITIES

• Specialized technical/medical interventions
• Creative
• Sound judgement
• Leadership skills
• Reliable
• Dependable
• Flexible
• Good Clinical skills

JOB SUMMARY

Ottawa Public Health is responsible for providing public health programs and services that contribute to the physical, mental and emotional health and well-being of the residents of Ottawa, in compliance with Ontario Ministry of Health standards, protocols and guidelines and other related public health legislation. In partnership with the people and communities of Ottawa, Ottawa Public Health improves and advocates for health and well-being through prevention, promotion and protection. 

You provide primary health care (PHC) including clinical, counselling and referral services within the scope of practice and standards of care as outlined in the Regulated Health Professionals Act (RHPA) and the College of Nurses of Ontario for clients seeking services through the Sexual Health Services clinic(s).  

As an autonomous health professional with advanced education, you provide essential health services grounded in professional, ethical, and legal standards.  Nurse Practitioner (NP) competencies reflect advanced nursing practice by building and expanding upon the competencies of a registered nurse.  

You function as a member of a multidisciplinary team in the provision of appropriate sexual health services, and are accountable to the Senior Nurse Practitioner, and to the College of Nurses of Ontario for NP practice issues.
 

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Nursing (BScN)

Completion of a certificate demonstrating “Primary Health Care Nurse Practitioner” from an approved University

Minimum of 5 years of progressively responsible experience in public/community health clinic, including in-depth  of sexual health and working with populations at risk

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Advanced nursing practice including, clinical assessment and diagnosis related to contraception and sexually transmitted infections in particular
• Requires knowledge and experience to counsel individuals on any sexual health issues 
• Current contraceptive methods and appropriate prescribing of contraceptives
• Current therapeutics and interactions
• The Health Protection and Promotion Act regulations pertaining to sexually transmitted and blood born infections and other related guidelines
• Appropriate counselling, re:  sexuality, healthy sexual relationships, safer sex practices, contraception, pregnancy options and harm reduciton 
• Community health care resources and referral physicians
• Sexual health issues and programs
• Planning and evaluation methodologies
• Current principles and practices of public health theory and practice including research principles
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.
   

COMPETENCIES, SKILLS AND ABILITIES

• Work independently and as part of a multidisciplinary team within the stated scope of practice
• Communicate effectively interpersonally, orally and in writing with management, staff and the public
• Multi-task and manage changing priorities and emergency situations
• Counsel clients on a variety of issues including sexuality in general, healthy sexuality relationships, safer sex practices, contraception, pregnancy options
• Conduct advanced assessment, examination and treatment skills
• Analyze data, write reports, prepare briefings, make recommendations 
• Mentor, supervise and evaluate students
• Excellent organization and time management skills
• Leadership skills for chairing meetings, leading projects, providing functional direction to other nursing professionals
• Use word processing and database software
• Thorough knowledge and comfort dealing with and discussing sexual health issues with clients and other health practitioners
• Able to work with clients from a variety of cultural, socio-economic and sexuality backgrounds
• Open, personable, flexible in approach, non-judgmental, able to establish rapport and maintain confidentiality
• Strong commitment to public health, role model, advocate as required
   

JOB SUMMARY

The mandate of the Paramedic Service is to deliver sophisticated medical treatment to all residents and visitors of Ottawa for life-threatening medical emergencies including heart attacks, strokes, and respiratory and traumatic injuries.

You are responsible for the delivery of the Ottawa Paramedic Service accredited training programs (including Standard First Aid and/or Emergency First Aid and/or CPR and/or Oxygen Therapy and/or AED courses and/or Emergency First Responder courses).

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 18 months of experience in delivering training for first aid/CPR or instructing in a related field

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Familiarity with first aid training materials, resources, and applicable technology. This includes adult learning styles, training models, and techniques
• Strong foundation of human anatomy and physiology for explaining injuries, illnesses, and the effects of first aid interventions.
• Emergency Response procedures
• Thorough knowledge of first aid procedures, including wound care, bandaging, CPR (Cardiopulmonary Resuscitation), AED (Automated External Defibrillator) usage, and other life-threatening medical conditions.
• Knowledge of applicable health and safety regulations and applicable laws pertaining to first aid to ensure that the information delivered in trainings align with current standards and guidelines.

COMPETENCIES, SKILLS AND ABILITIES

• Able to work effectively with diverse groups of participants and addressing questions and concerns effectively
• Ability to transport equipment to offsite locations across Ottawa, set-up necessary training equipment (such as manikins, audio/visual equipment, manuals, etc), and return all equipment to training centre after the course 
• Ability to handle the stress of an emergency situation
• Maintains acceptable appearance at all times in regards to both OPS uniform policy and personal hygiene
• Must be able to lift up to 40 lbs

Core Behaviours
Core behaviours define the City’s expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City’s culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody and demonstrate these core behaviours.

Review the Core Behaviours.

JOB SUMMARY

The Accounting Branch is responsible for the preparation, completeness and accuracy of the City’s consolidated financial statements, the execution of month-end and year end procedures in SAP, and the reconciliation of corporate accounts including the City’s bank accounts. The Accounting Branch is also responsible for accounts payable services and for coordinating the external audit of the City’s consolidated financial statements and specialty audits in partnership with other partners.

You are responsible for processing accounts payable, maintaining vendor master records and document management in a centralized, high-volume invoice processing unit. This includes the opening and distribution of mail, initiating electronic workflow, data entry of invoice details, invoice matching to purchase order receipts (three-way match completion), invoice processing issue resolution, completion of payment runs and distribution of cheques, and filing of source documents in records management systems.

EDUCATION AND EXPERIENCE

Completion of Grade 12 

Minimum of 3 years of related accounting/business/clerical experience 

KNOWLEDGE

• Knowledge of the city organization, financial policies and procedures
• General knowledge of generally accepted accounting principles and commodity tax legislation
• Problem-solving and customer service techniques/city practices related to interacting with the public
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.
   

COMPETENCIES, SKILLS AND ABILITIES

• Able to work independently with minimum supervision, and collaboratively with other staff as part of a team
• Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work, and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
• Able to understand, conceptualize and apply directions, policies and procedures
• Able to identify and assess problems and to use analytic and problem solving skills in relation to invoice processing and SAP FI/MM integration
• Able to complete financial reconciliations and to detect, resolve and correct errors
• Able to use MS Office Suite including demonstrated intermediate MS Excel skills 
• Able to use corporate SAP system, automated invoice processing system and to work with advanced computer applications
• Possess customer service sensitivity and the ability to listen, probe, and tactfully respond 
• Communicate effectively, both orally and in writing 
• Able to work rapidly to produce accurate work in a high volume data processing environment
• Possess sound judgment, tact and diplomacy
• Flexible and adaptable
• Possess a work record of good attendance and job performance

JOB SUMMARY

Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach. The Communications unit is responsible for communications programs, services, policies/procedures and initiatives, including capital projects; writing, editing and design of content for the public (including advertising, marketing and promotions); and communications initiatives directly related to OPL Board Legislative Agenda and issues management/strategic matters.

You prepare, produce and distribute library publications; publicize library events and services; and assist in the planning and preparation of special events and programs for adults and children.

Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Association position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.

EDUCATION AND EXPERIENCE

Completion of 2 year diploma in Public Relations or related field.

Minimum of 2 years of related experience.

KNOWLEDGE

• Effective development of informational and promotional materials, including newsletters, Public Service Announcements, press releases.
• Event planning.
• Media relations and regional print and broadcast outlets.
• Methods and techniques of responding to inquiries and resolving patron complaints.
• General knowledge of Library policies and procedures.
• Knowledge of customer service techniques and protocols
• Working knowledge of applicable occupational health and safety legislation.
• General knowledge of Ottawa Public Library policies and procedures related to health and safety.

COMPETENCIES, SKILLS AND ABILITIES

• Communicate effectively via information packages, promotional materials
• Coordinate and liaise with print and broadcast media outlets
• Ability to write effectively in a clear, concise manner using a variety of writing styles.
• Assist with the organization of community promotional events.
• Minimum keyboard skills of 45 wpm.
• Data-entry, retrieval and keyboarding skills including use of standard office equipment, including operating an IBM compatible computer in Microsoft Windows.
• Use tact, discretion and confidentiality.
• Excellent verbal and written communication skills.
• Perform multiple tasks concurrently.
• Customer service orientation, including the use of tact, discretion and confidentiality
• Attention to detail.
• Strong interpersonal skills, ability to deal with the public and handle problems as they arise.
• Flexibility, ability to adjust priorities.
• Ability to work effectively as a team member.
• Strongly committed to quality customer service.

JOB SUMMARY

Facilities Maintenance & Support Branch delivers engineering programs and support services to the Infrastructure & Water Services Department, including developing the corporate Asset Management strategy for water and wastewater treatment plants, pumping stations, reservoirs and facilities, capital project management services (facility and network), lifecycle performance optimization, energy efficiency and energy management initiatives, and efficiency improvements for water, wastewater, stormwater and solid waste programs.

You are responsible for providing reliability engineering expertise in specific areas, such as Electrical/Instrumentation disciplines, relating to work involving either facilities or network assets.  You identify and resolve asset reliability risks that could adversely affect plant, facility, linear systems or equipment operations, including condition assessment, failure elimination, risk management and life cycle asset management. You also contribute to the continuous improvement of asset/equipment reliability through sourcing condition assessment and maintenance best practices, providing training, and recommending preventive, predictive and basic equipment care practices.  

Facilities may include:

• For drinking water and waste water: Treatment plants, pumping stations, tanks, structure and force mains assets
• For solid waste: Landfill site(s) or transfer station assets
• Programs focus on multidiscipline predictive, preventive and corrective maintenance support.

Networks may include:

• For drinking water and waste water: large diameter water mains, sanitary and storm sewers and collectors
• For surface water: storm ponds, open channel drainage systems
• Programs focus on condition assessment and maintenance program optimization provisions and system capacity management.

In addition, you: provide implementation management and coordination condition (predictive maintenance) assessment and maintenance support, and root cause analysis of equipment failures; and conduct needs analysis and assist in the development of annual and longer term rehabilitation programs for projects through the coordination of research data, compilation and analysis of information on existing infrastructure, and prioritization of rehabilitation needs.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Engineering or Applied Science in Electrical, Mechanical, Civil or Municipal Engineering (as required for specific facility or network work location) 

Minimum of 5 years of related, progressively responsible experience in a relevant municipal engineering environment applying the principles and practices of reliability engineering, including experience with Condition Based Monitoring programs, non-destructive testing and other predictive technologies, diagnosis/resolution of technically advanced problems and the management of external consultants

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• Corporate, departmental and branch policies and procedures
• Federal, provincial and municipal legislation, and municipal engineering standards, pertaining to water quality, potable water, sanitary, wastewater, and storm water services
• Federal and provincial government legislation and regulatory requirements governing environmental issues and assessments, building/electrical/fire codes, and safety
• The City’s environmental services infrastructure and system components, including design, construction operations and performance
• General theory and principles of Infrastructure Asset Management approaches pertaining to equipment level of service and criticality, root cause analysis, maintenance management strategies, and use of applicable condition assessment and predictive maintenance practices (PdM’s)
• Electrical, Mechanical and Civil engineering  planning, design, construction/rehabilitation/maintenance related to the work 
• Infrastructure management systems, digital inventories and schematic mapping to determine data requirements, feasibility and architecture to manage the inventory
• Computerized Maintenance Management Software–SAP and Maximo and the integration of data information from SCADA Systems
• CADD, GIS and Microstation
• Principles of project management 
• Confined Space and working-at-heights requirements
• Research, surveying and data gathering and analysis techniques
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

For Mechanical work:

• Maintenance and operation of various mechanical equipment associated with drinking and waste water facilities
• TSSA Regulations & Codes including CSA B51, Boilers & Pressure Vessel Ontario Regulations 220/01 & TSSA Owner User Programs
• Welding & Brazing procedures, possible faults & material selection
• ASME Piping Codes B31.1, B31.3 & B31.5
• Failure Mechanisms of Storage Tanks & Piping Systems
• Testing, monitoring & repair programs such as Pressure Relief Valves, noise/thermographic/vibrational/Oil Analysis, Hose Inspection Program & Lifting Devices 
• TSSA Boilers and Pressure Vessels (BPV) Safety Program & the City of Ottawa Design Standards 
• Mechanical assembly diagrams

For Electrical work:

• Energy management issues to advise on energy savings and forecast energy needs
• High and low power distribution, generation, motor control and process, switchgear motor starters, instrumentation systems and related maintenance, installation, testing and repair procedures
• National and local electrical codes and standards
• Information systems techniques and practices
• Maintenance and operation of electrical, instrumentation, and SCADA systems
• Electrical and electronic wiring diagrams

For Civil (Facilities/Structural) disciplines:

• Failure mechanisms of concrete structures and structural steel tanks including API 650 designated tanks
• Failure mode analysis and remaining service life of concrete structures and knowledge of various repair methods
• Maintenance and operation of water distribution and wastewater systems
• Condition assessment theory, practices and technologies associated with water distribution and wastewater systems
• Repair, rehabilitation and replacement approaches and methodologies
• Various coating systems, membrane technology and expansion joint sealing technology
• Mechanical design to include pump base and pipe support design

COMPETENCIES, SKILLS AND ABILITIES

• Work independently, with minimal direction, and collaboratively with all staff as part of a team
• Able to identify and analyze complex engineering problems and manage multi-disciplinary assignments to develop realistic solutions problems involving design, resources, scheduling, technical and other difficulties
• Able to provide technical leadership to plan, lead, coordinate, implement and manage projects to completion, provide functional supervision to others, and to manage work quality, scheduling and completion 
• Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work, to manage a high volume of projects and to deal effectively with multiple demands, conflicting priorities, pressures and deadlines
• Able to manage contracted work, and foster good working relationships with external contractors in order to achieve Branch objectives 
• Possess computer literacy in applications such as MS Office Suite, ArcMap
• Able to perform data analysis, formulate recommendations, and create and maintain reports 
• Possess strong documentation, report writing and presentation skills
• Able to apply facilitation, negotiation and conflict management skills
• Demonstrate leadership and initiative
• Able to think analytically, and be attentive to accuracy and detail 
• Able to demonstrate sound judgement
• Flexible adaptable and resourceful
• Team oriented  
• Diplomatic, discreet and tactful when dealing with sensitive matters , and contentious issues and situations

JOB SUMMARY

The City of Ottawa has been named one of the National Capital Region’s Top Employers, and one of Canada’s Best Diversity Employer for five consecutive years.  Fleet Services supports all City departments that rely on vehicles and equipment to deliver their services and operates out of nine garages located throughout the city.  We currently have openings for Vehicle & Equipment Technicians 2 (310T Mechanics) in our Fleet Maintenance and Technical Service Branch.  
The City of Ottawa is a diverse, inclusive, and supportive workplace, committed to providing all employees with an opportunity to thrive. We support employees to learn, progress and grow with access to development opportunities like mentoring, coaching, job shadowing, special on-the-job assignments, leadership development, language training, job-specific training, and all required health and safety training.
Unionized with CUPE 503, the City offers an excellent employee benefits package and pension plan along with other benefits as listed below, to ensure that our employees and their families have access to the resources they need (as outlined in the CUPE 503 Collective Agreement):
•    Health, Dental and Vision Care benefits
•    Paid sick leave
•    Special leave 
•    Long term Disability
•    Life Insurance
•    Membership in OMERS pension fund with 100% Employer matching pension contributions
•    Employee and Family assistance programs that helps you and your family find solutions for a wide range of life’s challenges.
•    Progressive vacation time accrual based on length of service (3 weeks vacation to start that increases to 4 weeks after five years of continuous service and progressing up to a maximum of 7 weeks)
•    13 paid public holidays as listed in the Collective Agreement
•    Tools Allowance - $460 annually
•    Boots Allowance - $225 annually
•    Shift Premiums – an additional 7% hourly on qualified shifts as per the Collective Agreement
•    Overtime pay: any hours worked above the regular schedule are paid at a rate of 1.5 times the regular hourly rate as per the Collective Agreement
•    Paid Uniforms
•    Learning and development - Learning and development options include e-learning online resources, and in-class or virtual instructor-led courses.

JOB SUMMARY

Fleet Maintenance & Technical Services is responsible for: scheduled, unscheduled and emergency service; seasonal overhauls; vehicle commissioning/decommissioning; vehicle inspections and certifications; warranty monitoring; shop and specialty tool maintenance/management; maintenance of small equipment and special equipment such as fire, ambulance, ice resurfacing, turf, etc.; repair performance analysis; and Technical Services including specifying, acquiring, leasing and disposing of Municipal Fleet Vehicles.

You are responsible for performing a wide range of duties expected of a Vehicle and Equipment Technician 2, including, but not limited to, the following: conducting diagnostic inspections, performing general mechanical overhaul and repair work, and performing scheduled preventive daily maintenance inspections and repairs on vehicle system and components including, but not limited to, steering, suspension, electrical, ignition, fuel, emission control/exhaust and engine management, hydraulics, and vehicular climate control systems.  

You perform all maintenance and repairs to a wide variety of fleet vehicles systems and components including, but not limited to, vehicles powered by gas, diesel, propane or natural gas, tractors, graders, loaders, dozers, cranes, mowers, heavy vehicles (i.e. garbage trucks, zambonis, ice resurfacing equipment, etc.), and automotive associated equipment including, but not limited to, boilers and compressors.

EDUCATION AND EXPERIENCE

Completion of Truck and Coach Technician 310T apprenticeship program of 6720 hours

Minimum of 2 years of experience within a Municipal Fleet or similar truck and coach environment

CERTIFICATIONS AND LICENCES

KNOWLEDGE

• City policies and procedures affecting shop operations
• Considerable knowledge of the vehicle systems and the standard practices, safety issues, materials, tools, equipment and supplies to carry out maintenance operation
• Manual and electronic diagnostic equipment 
• Personal computers with ability to use the Fleet Management Information System
• Code of Conduct rules and policy
• Collective agreement
• Material Safety Data Sheets
• Safe work practices of the trade including working at heights and the lifting of heavy objects
• Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

• Work independently with minimal direction, and collaboratively with peers and managers as part of a maintenance repair team 
• Ability to read, understand and interpret blueprints, wiring diagrams, service manuals, schematics, drawings, work orders and any other documents used in the maintenance operation
• Ability make estimates of materials and time required to perform the work 
• Ability to proceed effectively with emergency work including on the road work with limited resources to provide maximum results and timelines
• Skill in the use of jacks, hoists, overhead cranes, lift trucks and mobile lifting devices
• Skill in the use of high-pressure gas and electric welding equipment (Mig. Arc. Bronze, steel, aluminum) to effect repairs as authorised under the technician license
• Possess analytical skills and be detail oriented
• Good manual dexterity and ability to work to close tolerances 
• Able to communicate effectively, both orally and in writing, with management, manufacturers and engineers to provide for problem solving and suggest corrections to problems found on specialized vehicles and equipment
• Ability to provide training and explain instructions and guidelines to others effectively
• Able to efficiently use, operate and maintain tools, precision measuring instrument, state-of-the-art automotive diagnostic and test equipment to diagnose mechanical, electrical and hydraulic malfunctions
• Possess a work record of good attendance and job performance 
• Possess sound judgement 
• Use initiative to meet deadlines
• Flexible, adaptable and able to accept constructive criticism
• Physically fit with stamina to perform the duties of the trade (which may include working in a standing position for long time)
• Able to work in uncomfortable or confined positions on occasion
• Able to lift and carry heavy parts and equipment safely
• Able to tolerate exposure to moderate amounts of noise, dust, grit, oil/grease, fumes, solvents, paints, lacquers, hot/sharp metals and surface finishing products
• Provide own hand and air tools relating to the trade (SAE & Metric as required) according to provisions of the collective agreement 
• Able to work a variety of scheduled shifts, including week-ends, on-call, evening and nights, as per the collective agreement