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CLOSING DATE:  October 7, 2024

AREA OF RESPONSIBILITY:

Reporting to the Division Chief, Communications, this position is responsible for receiving and directing calls and dispatching appropriate resources across several fire stations, while maintaining a high level of customer service during emergency and non-emergency situations.

• Receives fire and emergency calls and dispatches fire apparatus and personnel for Brampton, Mississauga and Caledon fire stations, through the Joint Fire Communications Centre;
• Operates console equipment, including telephone, radio, status control and computer-aided dispatch, while quickly analyzing information received from callers in order to dispatch the required apparatus and personnel;
• Responds to non-emergency general inquiry calls and redirects if appropriate;
• Elicit and understands direction and geographical information in a demanding, multi-tasking, team environment;
• Maintains radio contact with all vehicles, both at emergencies and other communication centre activities;
• Exercises good judgement and follows established procedures in decision making responsibilities within the Emergency Services division;
• Performs system tests, maintains accurate records and other communication functions as required;
• Performs other similar and related duties as assigned.

SELECTION CRITERIA:

EDUCATION & REQUIRED EXPERIENCE:

• Grade 12 education or equivalent secondary education as established by the Ontario Ministry of Education;
• Graduate of a post-secondary Emergency Services Dispatch accredited certification OR previous Emergency Services Communications Centre experience;

OTHER SKILLS AND ASSETS:

• Demonstrated communication skills, both written and verbal;
• Demonstrated ability to speak clearly and precisely while under stressful situations;
• Demonstrated ability to work independently and within a team environment;
• Demonstrated customer service and public relations skills;
• Demonstrated reliability;
• Must possess and maintain a valid, non-probationary, Class “G” Ontario Driver’s License;
• Proficiency with Microsoft Office Suite;
• Ability to handle sensitive and confidential information;
• Ability to perform radio dispatch duties in an often demanding and stressful emergency environment;
• Must be willing and able to wear all required uniform clothing and/or personal protective equipment as assigned/required;
• Must be able to work variable hours including nights, weekends and holidays as scheduled.

PREFERRED QUALIFICATIONS:

• Possession of both a post-secondary Emergency Services Dispatch accredited certificate and previous Emergency Services Communications Centre experience is preferred.
• Good knowledge of streets, fire station locations and Peel Region geography is an asset.

 LI-AV

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

Location(s):  Canada : Ontario : Red Lake 

• Data Entry - Obtain from various sources such as design drawings, emails, excel documents etc and enter dates, scope, descriptions, costs, quantities etc. into various Program Management Tracking Tools (Master Trackers)
• Create complex formulas in Excel to facilitate the management and update of Tracking Tools, Budget Estimates, Spend Projections, RFQ Evaluations, Reporting and other documents as requested.
• Identifies opportunities to maximize data usage, applying modeling and optimization methods to develop new strategies and improve Program Management Tools.
• Identifies and troubleshoots any issues or anomalies related to various Program Management Tracking Tools and Reports.
• Responsible for ensuring Program Management Tracking Tools, graphs, pivots and other documents are functional, updated, relevant, customized and available for team use ongoingly.
• With inputs from the Program Management Team, defines data requirements and gathers and validates information, using judgment and statistical tests.
• Develops data structures and pipelines to organize, collect, cleanse, and standardize data in order to generate insights and addresses reporting needs

Administration & Coordination

• Performs administrative and coordination activities throughout the Program Life cycle such as requesting and preparing documents for quotes, PO’s, lien searches, Form 9s, invoices etc. Reviews information obtained, identifies issues, proposes solutions, and works with various stakeholders to rectify.
• Performs other administrative and coordination activities as requested by the Program Management Team.
• Uploads, files, names and organizes documents and information to various company and client systems.
• Works with Program Management Team to identify, document and implement process improvements.
• Prepare & issue client Project Notifications via email

• Posting Period: 16-SEPT-2024 to 1-OCT-2024
• Work Location: METRO HALL, 55 John Street Toronto
•  

• Major Responsibilities:

   

  Under the supervision of a Manager, Employee Relations and direction from a Senior Consultant, the HR Consultant, (Labour Relations) is responsible for providing sound employee and labour relations advice to one or more assigned divisions.

   

  • Provides advice and guidance relative to employee and labour relations matters, the administration, interpretation and application of various collective agreements (Local 416, Local 79, Local 2998, Local 3888 or Construction Trades) and the handling of complaints/disputes and/or grievances for both union and excluded staff.
  • Works together with division managers and the employee and labour relations community to identify and resolve problems and establish processes and procedures in a cooperative and collaborative manner.
  • Performs thorough and effective complaint and grievance investigations, for both policy and individual matters, by conducting interviews and obtaining such documentation and other relevant data as may be required, conducts grievance meetings with unions, explores settlement options, prepares minutes of settlement and step 2 and 3 grievance responses.
  • Assists internal and where required, external legal counsel with the preparation and presentation of matters at arbitration, and before the Ontario Human Rights Commission and the Ontario Labour Relations Board.
  • Acts as a spokesperson on or participates in various committees flowing from the collective agreements.
  • Works in partnership with the unions to resolve problems and develop cooperative collaborative workplace practices.
  • Investigates issues/concerns, both policy and individual, raised by the various unions, executive management and Council, and prepares summaries, recommendations and responses.
  • Coordinates and conducts mediation sessions with various unions and works with client divisions and unions to determine agenda items.
  • Provides support in preparing for and may participate in collective bargaining
  • May be required to coordinate information gathering, develop comparison library and monitor settlement trends, survey comparable organizations and summarize terms and conditions of employment, and liaise with Finance, People & Equity, Legal and others to secure necessary information.
  • May assist in the preparation and analysis of cost and benefit data for management and union proposals, and with drafting collective agreement language.
  • May review and analyze trends in labour and employee relations and other related legislative areas, including, but not limited to new developments in employment, employee rights, human rights, ESA and labour relations legislation, arbitration and applicable court decisions and settlement patterns.

   

   

   

  Key Qualifications

   

  1. Considerable experience in human resource services functions in a major unionized public or private sector organization related to Labour/Employee Relations.
  2. Considerable and proven experience with consultation skills at all levels within the organization and demonstrated ability to interact with clients.
  3. Excellent oral and written communication, presentation, negotiation and human relations skills.
  4. Ability to maintain accurate and detailed documentation and records, both electronically and in hard copy.
  5. Ability to exercise discretion and judgment and work independently and as a team lead or team member.
  6. Ability to identify needs, and initiate, coordinate and manage projects.   Highly developed analytical and problem-solving skills.
  7. A thorough knowledge of employment and related legislation (e.g., Ontario Labour Relations Act, Occupational Health and Safety Act, Workers Safety and Insurance Act, Human Rights Code, Employment Standards Act), equity principles, contractual obligations and sound human resource practices.
  8. Ability to develop and maintain productive working relationships with staff at all levels within the Employee Relations unit and corporate HR teams, client divisions, Legal and union officials.
  9. CHRP designation, MIR or JD/LLB will be considered an asset.

• Posting Period: 18-Sept-2024 to 02-Oct-2024 
• Work Location: 176 Elm St, Toronto, M5T 3M4

• Reporting to the Manager, Access to Housing, the Support Assistant C is responsible for the management, coordination, and delivery of administrative operations within the Access to Housing section.

   

  Major Responsibilities:

  • Greets visitors and responds to client and partner enquiries sharing broad knowledge of the operational area/function.
  • Contacts clients and partners to ensure information in the waitlist database is accurate and makes updates, as needed.
  • Maintains manual and computerized filing and retrieval systems for records/documents, including filing correspondence, records, reports, inventory, and manuals.
  • Ensures calls and service requests are logged and shares/forwards enquiries with appropriate personnel.
  • Collects, sorts, tracks, date stamps, distributes, prepares, and processes forms and documents, including mail, fax, statements, invoices, reports, vouchers, cheque requisitions, cash, receipts, tokens, and purchase orders.
  • Monitors, orders, picks up and maintains supplies/resource materials for unit.
  • Prepares, collects, prints and distributes materials, photocopies documents, and sends facsimiles.
  • Prepares, researches, maintains, and processes documents. Selects and presents data from manual or computerized fields (e.g. MS Excel spreadsheet and MS Access database) for various summaries and reports.
  • Drafts correspondence, prepares presentation materials, and completes forms.
  • Receives documents/applications, invoices/monies from the public or other levels of government and ensures they are recorded and secured in the appropriate manner.
  • Operates office equipment and computers utilizing a variety of software packages, applying speed and skill.
  • Utilizes layout, formatting, and keyboarding skills. Performs database searches to input, retrieve, process and report information as requested.
  • Provides assistance with reconciliation and analysis of financial and statistical data.
  • Provides administrative support to the Management team, as well as front line staff.
  • Coordinates meeting rooms, bookings, and special requirements for meetings. Attends meetings, takes and transcribes minutes.

   

  Key Qualifications:

  1. Considerable experience working in a customer service environment dealing directly with service providers, the public and staff in person, over the phone, or by mail inquiries.
  2. Considerable experience and proficiency in computerized software programs, specifically Microsoft Word, Excel and PowerPoint and experience with data entry, layout and formatting procedures for text, tables, and spreadsheets and mail merging.

  
  You must also have:

  • Ability to set up and maintain manual and computerized filing systems.
  • Ability to work independently and complete tasks with minimal supervision.
  • Ability to handle detailed work with accuracy.
  • Mathematical ability to compile statistical summaries and to balance accounting documents.
  • Knowledge of standard office practices and procedures, including the City’s procurement processes.
  • Good interpersonal skills with the ability to communicate effectively, both orally and in writing and develop solid internal and external work relationships.
  • Ability to plan, organize and manage a high volume of work with minimal supervision and complete a number of diverse tasks simultaneously.
  • Excellent interpersonal skills and ability to work co-operatively within a team setting with shared work tasks.
  • Ability to handle confidential and sensitive information with discretion and tact.
  • Problem solving and decision-making skills, with ability to handle and resolve situations, utilizing knowledge of policies, practices, and procedures.
  • Ability to work in a human services environment.

• Posting Period: 20-SEPT-2024 to 04-OCT-2024 

Major Responsibilities:

• Schedules, assigns, and reviews work. Approves time and attendance. Monitors and evaluates staff performance, trains, and coaches, as required, hears grievances, and recommends disciplinary action, when necessary.
• Provides program and project management support, coordination, and leadership within the unit.  Coordinates day-to-day office operations, with a focus on problem solving and issue management.  Manages risk and sensitive issues.
• Prepares strategies, work plans, briefing notes, requests for proposals, budgets, council reports, data analysis and presentations.
• Assists in the development, implementation and maintenance of standards and specifications for program and operational systems.
• Liaises with other divisions, departments, residents, elected officials, internal stakeholders, and external partners and other orders of government. Coordinates divisional and corporate initiatives.
• Attends and evaluates facilities at both service counters, and other sites, as required.
• Coordinates the wedding chamber booking/refund process, claims submission, and annual cemetery reporting requirements.
• Coordinates polling process and provides work direction to staff regarding all polls.
• Coordinates records retention policy for Registry Service's core service lines and the Assessment Roll.
• Daily review of Purchasing Card Industry (PCI) rules, supply ordering, and financial compliance.
• Acts as a Supervisor under the definitions of the Occupational Health and Safety Act, and ensures that adequate training, safety equipment and safe work procedures are in place. Prepares incident and accident reports, as necessary.
• Performs other related duties, as assigned.

Key Qualifications:

1. Post-secondary education in a discipline pertinent to the job function, combined with relevant experience or equivalent combination of education and experience.
2. Experience in project co-ordination and experience addressing a range of operational issues in a customer service environment.
3. Experience managing a high volume of information and customer service interactions.
4. Experience in researching, developing/writing reports, and preparing correspondence for the consideration of senior management and external stakeholders.
5. Experience in financial analysis, reporting and budget preparation in a large complex organization.
6. Demonstrated ability to organize and manage document systems and spreadsheets, including reviewing, compiling, analyzing, and reporting information.
7. Proficiency in the use of current office and workplace technology and other computer applications relevant to the position, such as Microsoft Excel, Word, PowerPoint, Outlook, SAP, Adobe, Point of Sale (POS), and web-based collaboration tools, including WebEx and appointment booking applications.
8. Excellent verbal and written communication skills with the ability to communicate clearly and effectively to a variety of audiences.
9. Excellent interpersonal skills with the ability to establish and maintain effective working relationships with all levels of staff and external contacts.
10. Strong problem solving, multi-tasking & organizational skills with an ability to manage multiple priorities within tight time constraints.
11. Demonstrated ability to work independently and cooperatively and use discretion when handling sensitive information.
12. Awareness of Registry Services’ core service areas: marriage licence issuance, civil wedding services, burial permit issuance, death registration, liquor licensing, polling services and commissioning would be considered an asset.
13. Knowledge of Human Resources policies, guidelines, procedures, Collective Agreement obligations, and employment legislation such as Employment Standards Act, Human Rights Code, and Occupational Health and Safety Act.
14. Ability to work in person at the base location (City Hall) 5 days a week and travel to the North York Civic Centre Office, as required.

• Work Location: City Hall, 100 Queen Street West, Toronto

The HR Compliance Manager will report to the Director, HR Compliance, and will work in a fast-paced, agile environment, working with the organization and their teams. This role will be part of a diverse team of compliance professionals responsible for investigating primarily on Violence, Harassment and Discrimination concerns thoroughly and expeditiously in a fair, unbiased, and consistent manner, and will collaborate with Legal, Finance & HR functions across Loblaw Companies to protect the organization.

We welcome candidates from across Canada (relocation is not required). The role requires travel occasionally and occasional meetings at Loblaw Head Office in Brampton, Ontario.

What You will Do:

• Collaborate and advise on a spectrum of HR Compliance issues and projects across Canada;

• Investigate critical HR and Employee Relations issues, primarily related to our Violence, Harassment and Discrimination Policy, including transcribing cases into the Integrity Action Line, conducting interviews with the complainant, respondent & witnesses ; interpreting data from various internal systems; case adjudication; proposing remedial action based on investigation findings; production of completed investigation documentation;

• Close collaboration with Labour Relations and HR business partners to ensure adherence to policies and practices;

• Partner with Legal, Finance, Compliance and other departments on a ad-hoc basis;

• Independently lead assigned casework, bringing Integrity Action Line cases to closure within the required timeframe;

• Work reactively on critical employee relations matters that typically can only be successfully completed with limited time.

• Conduct regular training sessions for employees & managers regarding legal obligations.

• Compile accurate reports/metrics reflecting status of cases and provide insight into gaps/trends for continuous improvement.

What You will Need:

• The ideal candidate holds a university degree in Human Resources or a professional Internal Audit and/or Risk Management designation or related studies;

• 3-4 years combined Human Resources, Labor Relations, investigative, Asset Protection or Legal experience;

• Strong self-awareness and ability to manage own emotions effectively in challenging situations;

• Strong written and oral communication skills in English with an emphasis on verbal reasoning, resolution of issues and listening skills;

• English communication skills are essential for this role. Fluency in French is a valuable asset.

• Excellent time-management skills to balance projects and crisis-response;

• Interest for Employee Relations, Labor Relations, investigations and labor/employment law;

• Experience in conducting investigative fieldwork, including complainant, witness, and target employee interviews, investigative data and production of investigative documentation;

• A detail oriented, proactive and results oriented style with proven success in working on projects and project team;

• Models our values and Blue Culture principles and is authentic, builds trust and makes connections;

• Demonstrates strong organizational skills and a commitment to confidentiality in managing sensitive documents.

• Proven analytical abilities, quality and detail oriented with strong problem-solving skills; Proficient with MS Suite with analytic skills allowing us to build a compelling story, backed by data, that enables recommendations.

1 Presidents Choice Circle, Brampton, ON

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate, or a diploma.
Experience: Candidates don’t need experience, training will be provided.

Location: 100 KEEWATIN AVE Longlac, ON P0T 2A0
Shifts: Day, Morning ,To be determined

Other Requirements:

• The candidate should have dependability, flexibility, reliability.

Responsibilities:

• The candidate should sweep, mop, wash and polish floors, dust furniture, vacuum carpeting, area rugs, draperies and upholstered furniture, make beds and change sheets, distribute clean towels and toiletries, stock linen closet, wash windows, walls and ceilings.
• The candidate should be able to clean, disinfect and polish kitchen and bathroom fixtures and appliances, pick up debris and empty trash containers, clean changing rooms and showers.

• The candidate should attend to guests’ requests for extra supplies or other items, handle and report lost and found items, address customers’ complaints or concerns.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset
Transportation/travel experience: Local, and Short-haul 
Credentials: Air Brakes Endorsement, DZ class license, Air Brake (Z) Endorsement, Commercial Vehicle Operator’s Registration (CVOR) Certificate, Driver’s License (Class 1 or A), Driver’s License (Class 3 or D), Forklift Operator Certification, Transportation of Dangerous Goods (TDG) Certificate, and Workplace Hazardous Materials Information System (WHMIS) Certificate
Security and safety: Driver’s validity licence check, Driving record check (abstract), Drug test, and Medical exam

Location: Pickering, ON
Shifts: Day, Overtime, Early Morning, Morning, 07:00 to 15:30
Transportation information: Valid driver’s licence
Documentation knowledge: Bill of lading, Driver logbook, Inspection report (pre-trip, en-route, post-trip), and Trip reports

Physical Requirements:

• The candidates should have attention to detail, be willing to work overtime as required, and be able to sit for extended periods
• The candidates should be skilled in weight handling and be able to handle weights up to 23 kg (50 lbs)

Other Requirements:

• The candidates should have efficient interpersonal skills, excellent oral and written communication skills, and flexibility
• The candidates should have good judgment, be organized, reliable, and a team player.
• The candidates should be hardworking and have patience

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to plan or adjust routes based on changing conditions using computer equipment, GPS, or other navigation devices to minimize fuel consumption and carbon emissions, and operate and drive straight or articulated trucks to transport goods and materials
• The candidates should be able to load and unload goods, oversee the condition of the vehicle, inspect tires, lights, brakes, cold storage, and other equipment, and transport and handle dangerous goods
• The candidates should be able to receive and relay information to central dispatch, record cargo information, hours of service, distance traveled, and fuel consumption, and address customers’ complaints or concerns while demonstrating professionalism in customer service

Benefits:

• The candidates will get dental plan, health care plan, paramedical services coverage, vision care benefits, financial benefits as per collective agreement, life insurance, registered retirement savings plan (rrsp), and learning/training paid by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Letter of recommendation and Proof of the requested certifications) through the below-mentioned details

By email
[email protected]

The General Repair Technician II is a mid entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility technical and non-technical component monitoring and inspection.
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

KNOWLEDGE & SKILLS

• High school diploma or equivalent
• Minimum 3 years of facility operations and maintenance work experience
• Knowledge of processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards
• Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Basic knowledge and understanding of Building Automation Systems (BAS)
• Ability to read understand and interpret technical drawings and information
• Self-motivated
• Computer literacy
• Demonstrated maintenance and repair skills
• Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise
• Must be willing to wear personal protective equipment
• Must meet enhanced security clearance requirements
• Valid drivers’ license

Licenses and/or professional accreditation 

• Demonstrate an interest in obtaining a diploma or a certificate, or be in the process of obtaining one.
• Meet the requirements for a higher security clearance.
• Any one of the following are considered an asset:
  • Building Operator Certification or equivalent through an accredited institution preferred
  • Building Systems Maintenance Certificate (SMC)
  • Systems Maintenance Administrator (SMA)
  • Systems Maintenance Technician (SMT)
  • Facilities Technician Certification
  • Working towards a trade license, an asset
  • Working towards Building Environment Systems (BES) Operation Class 1

• Data Entry - Obtain from various sources such as design drawings, emails, excel documents etc and enter dates, scope, descriptions, costs, quantities etc. into various Program Management Tracking Tools (Master Trackers)
• Create complex formulas in Excel to facilitate the management and update of Tracking Tools, Budget Estimates, Spend Projections, RFQ Evaluations, Reporting and other documents as requested.
• Identifies opportunities to maximize data usage, applying modeling and optimization methods to develop new strategies and improve Program Management Tools.
• Identifies and troubleshoots any issues or anomalies related to various Program Management Tracking Tools and Reports.
• Responsible for ensuring Program Management Tracking Tools, graphs, pivots and other documents are functional, updated, relevant, customized and available for team use ongoingly.
• With inputs from the Program Management Team, defines data requirements and gathers and validates information, using judgment and statistical tests.
• Develops data structures and pipelines to organize, collect, cleanse, and standardize data in order to generate insights and addresses reporting needs

Administration & Coordination

• Performs administrative and coordination activities throughout the Program Life cycle such as requesting and preparing documents for quotes, PO’s, lien searches, Form 9s, invoices etc. Reviews information obtained, identifies issues, proposes solutions, and works with various stakeholders to rectify.
• Performs other administrative and coordination activities as requested by the Program Management Team.
• Uploads, files, names and organizes documents and information to various company and client systems.
• Works with Program Management Team to identify, document and implement process improvements.
• Prepare & issue client Project Notifications via email