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Customer Service Representaive Full-time Job

BMO Canada

Customer Service   Vaughan
Job Details

Application Deadline:

02/19/2025

Address:

3737 Major Mackenzie Drive

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representaive

BMO Canada
Vaughan - 30.4km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 02/19/2025 Address: 3737 Major Mackenzie Drive     Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice...
Learn More
Feb 6th, 2025 at 13:55

Customer Service Representative Full-time Job

BMO Canada

Customer Service   Toronto
Job Details

Application Deadline:

02/19/2025

Address:

57-59 Provost Dr Unit B Bldg E

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
Toronto - 32.19km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 02/19/2025 Address: 57-59 Provost Dr Unit B Bldg E   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advic...
Learn More
Feb 6th, 2025 at 13:50

Personal Banker Full-time Job

BMO Canada

Banking   Toronto
Job Details

Application Deadline:

02/22/2025

Address:

2450 Sheppard Ave E, Unit 119

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

 

  • Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
  • Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
  • Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
  • Supports customer transactions needs based on customer traffic.
  • Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
  • Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
  • Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
  • Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall customer experience.
  • Contributes to business results and the overall experience delivered.
  • May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Escalates complex or unresolved customer situations to managers as required.
  • Completes complex & diverse tasks within given rules/limits and may include  handling escalations from other employees.
  • Analyzes issues and determines next steps.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

  • Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Registration to sell investment products completed - as appropriate for the jurisdiction.
  • Appropriate lending qualifications and designations.
  • Working knowledge of personal and small business customer needs and solutions.
  • Working knowledge of retail investments and lending products.
  • Experience in financial services is an asset.
  • Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
  • Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
  • Passionate commitment to helping our customers.
  • Drive to deliver a personal customer experience.
  • A focus on results and the ability to thrive in a consultative sales and team-based environment.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.

 

Salary:

$37,500.00 - $69,500.00

Personal Banker

BMO Canada
Toronto - 32.19km
  Banking Full-time
  37,500  -  69,500
Application Deadline: 02/22/2025 Address: 2450 Sheppard Ave E, Unit 119   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice...
Learn More
Feb 6th, 2025 at 13:47

Customer Services Representative Full-time Job

BMO Canada

Customer Service   Toronto
Job Details

Application Deadline:

02/19/2025

Address:

3835 Bloor StW/5230 Dundas StW

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Services Representative

BMO Canada
Toronto - 32.19km
  Customer Service Full-time
Application Deadline: 02/19/2025 Address: 3835 Bloor StW/5230 Dundas StW   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advic...
Learn More
Feb 5th, 2025 at 14:14

Software Developer Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

We are seeking a Software Developer to join our team and contribute to the development of scalable software solutions using Java, Spring, and front-end technologies. As a junior developer, you will have the opportunity to work on exciting projects, collaborate with experienced team members, and grow your skills in a dynamic and supportive environment.


Is this role right for you? In this role, you will:

 

  • Design, develop, and test software applications using Java, Spring, and front-end technologies such as React, Node, or Angular

  • Collaborate with senior developers to identify and prioritize project requirements and deliver high-quality solutions

  • Develop and maintain databases using SQL and NoSQL technologies, ensuring data integrity and security

  • Participate in code reviews and contribute to the improvement of the codebase

  • Assist in the development and maintenance of CI/CD pipelines using tools such as Jenkins, GitLab, or CircleCI.

  • Troubleshoot and resolve technical issues, and provide support for existing applications

  • Collaborate with SMEs to understand Retail Banking and Mortgage trends.

  • Triage and resolve production incidents, perform root cause analysis, and implement permanent fixes to restore services and prevent recurrence.

  • Remain current with emerging trends and industry advancements.

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
 

  • 1 year of work experience or internship experience in software development using Java, Spring, and exposure to front end tech stack (React/Angular/Node JS)

  • Familiarity with cloud platforms such as AWS/Azure/Google Cloud.

  • Knowledge of Agile development methodologies and experience with version control systems such as Git

  • Experience with CI/CD tools such as Jenkins, GitLab, or CircleCI, and familiarity with containerization using Docker.

  • Understanding of database concepts and experience with SQL and NoSQL databases such as MySQL, MongoDB, or Cassandra

  • Familiarity with testing frameworks such as JUnit, TestNG, and experience with debugging tools such as Eclipse, IntelliJ, or Visual Studio Code.

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

  • Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.

  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 

Work arrangements: Hybrid

 

#LI-Hybrid

Software Developer

Scotiabank
Toronto - 32.19km
  IT & Telecoms Full-time
We are seeking a Software Developer to join our team and contribute to the development of scalable software solutions using Java, Spring, and front-end technologies. As a junior de...
Learn More
Feb 5th, 2025 at 14:08

Security Guard/Mon-Fri/ 1600-0000 Full-time Job

Securitas Canada

Security & Safety   Oshawa
Job Details

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.  

Job Requirements
  • With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly. 
  • Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
  • Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds. 
  • Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.

Security Guard/Mon-Fri/ 1600-0000

Securitas Canada
Oshawa - 22.43km
  Security & Safety Full-time
  18
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check fo...
Learn More
Feb 5th, 2025 at 13:57

Food services manager Full-time Job

Tim Hortons

Management   York University Heights
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Evaluate daily operations
  • Monitor staff performance
  • Plan and organize daily operations
  • Recruit staff
  • Set staff work schedules
  • Supervise staff
  • Train staff
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Leading/instructing individuals
  • Address customers' complaints or concerns
  • Provide customer service

Supervision

  • 5-10 people

 

How to apply

By email

 

taketims@gmail.com

Food services manager

Tim Hortons
York University Heights - 32.29km
  Management Full-time
  28.50
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Feb 5th, 2025 at 13:37

Senior Business Systems Analyst Full-time Job

Canadian Tire Corporation, Limited

Administrative Jobs   Toronto
Job Details

What you’ll do

  • Develop an evolving knowledge of all supported applications, their interfaces, and technical environment

  • Accountable for enabling successful business outcomes across the loyalty solution stack with a special focus on designing and helping partner groups build production capabilities and reduce technical debt/risks

  • Provide hands-on support spanning across requirement analysis, solution design, build, test and implementing solutions

  • Maintain strong relationships with peers and other internal and external stakeholders across IT and Business Teams

  • Work with other team members to provide 2nd level incident support during business hours

  • Provide guidance and SME direction as to the best course of action to restore production during major incidents

  • Oversee the development and implementation of root cause fixes to prevent recurring problems

  • Provide guidance to the business regarding design, testing and implementation

  • Build, edit, and maintain the team backlog and board

  • Works as a liaison of between Product Owner and development team

  • Help Product Owner prioritizing backlog items on the basis of user value, time, and other team dependencies determined

  • Help Product Owner managing the backlog to keep it up to date and ready for future iteration

  • Participate in requirement gathering and create user stories with the guidance from Product Owner

  • Participate in test case review and proof of testing and regression testing process

  • Understand the scope of the upcoming Epics and User Stories

  • Help identify functional and non-functional requirement working with different stakeholders

 

What you bring

 

Domain Expertise

  • Requires Bachelor Science or Arts in a Computer Science, Engineering, Business or related discipline and 5+ years of experience in a related field.

  • Strong practical experience with business analysis practices such as Data Analysis and Requirements Gathering.

  • Strong knowledge and experience of Agile/Scrum and Product Ownership and DevOps practices (high level).

  • Understanding of SAFe methodology.

  • Strong practical experience with various development methodologies.

 

Individual Skills

  • You are a self-motivated, agile, and innovative team member who can manage in an environment of change and ambiguity.

  • Strong communication skills with ability to present complex messages and trade-offs and tell a compelling story.

  • Strong problem solver with ability to resolve blockers and maintain progress on the solution.

  • Strong modelling skills to depict outcomes in a variety of ways – analysis and critical thinking.

  • Strong facilitation and interpersonal skills - ability to collaborate, negotiate, conflict-manage.

  • Ability to multi-task and work on multiple projects at the same time under tight deadlines.

  • Ability to navigate ambiguity, overcome confusion, and simplify complex scenarios.

  • Ability to carry forward tasks with minimal supervision.

  • Ability to organize and plan own work.

  • Proficiency in written English and good documentation skills.

  • Proficiency with SharePoint, Jira, Confluence, Powerpoint, Lucidcharts.

 

Nice to Have

  • Experience with working in a Cloud environment (Azure, GCP or AWS)

  • Experience with microservices architecture and event streaming

  • Experience working in Retail Industry

  • Specific experience in Agile methodologies such as SAFe

  • Experience with Data Lake or Big Data analytics technologies

 

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.

Senior Business Systems Analyst

Canadian Tire Corporation, Limited
Toronto - 32.19km
  Administrative Jobs Full-time
What you’ll do Develop an evolving knowledge of all supported applications, their interfaces, and technical environment Accountable for enabling successful business outcomes across...
Learn More
Feb 4th, 2025 at 17:01

Tax Accounting Analyst Full-time Job

City Of Oshawa

Financial Services   Oshawa
Job Details

Reporting to Supervisor, Taxation Services, the Tax Accounting Analyst is responsible for ensuring transactions in the property tax system for the City are in compliance with legislation, policies and PSAB standards while ensuring efficient customer focused service delivery.

Responsibilities:

  • Ensure the integrity of tax account data, resolve anomalies, and manage payment options
  • Monitor tax payments, manage the property tax schedule, and oversee tax adjustment applications
  • Ensure legislative compliance for tax rebates, reductions, and refunds, including Senior, Disabled, Charity, Heritage, and Tax Deferral programs
  • Manage assessment base, including reviewing property sales, municipally owned properties, and assessment accuracy with M.P.A.C.
  • Coordinate with financial institutions for mortgage tax program management, including interest additions and deletions, payment reconciliation, and compliance reporting
  • Perform tax accounting analysis, including reconciliation of property tax subledger, daily transaction reviews, remittances, and providing recommendations to management
  • Assist Tax Administration staff where necessary and other duties as assigned
  • Support and demonstrate the City of Oshawa core values of Authenticity, Courage and Trust

Requirements:

  • Demonstrated knowledge and skill normally associated with the completion of a three (3) year degree in Business Administration from a recognized community college and a minimum three (3) years of relevant property taxation experience in a municipal environment
  • Completion of the Municipal Tax Administration Program (M.T.A.P.) certification is required
  • LEAN certification is considered an asset
  • Strong mathematical, analytical skills, investigative and research abilities with a high level of financial accounting skills and possess a sense of accuracy and thoroughness along with good organizational and administrative skills
  • Established skills and experience using PC equipment and related software applications, (i.e. MS Office Suite, Knowledge of TXM tax software, PeopleSoft, Intelligenz software) and other information technology relating to municipal government taxation
  • Excellent customer service experience and good communication skills, both oral and written, to deal effectively with the public, staff, other levels of government
  • Demonstrated ability to work on own initiative and under pressure in order to meet rigid deadlines

Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.

We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file. Applicants are advised that written, oral and practical testing may form part of the selection process.

Tax Accounting Analyst

City Of Oshawa
Oshawa - 22.43km
  Financial Services Full-time
  38.67  -  42.96
Reporting to Supervisor, Taxation Services, the Tax Accounting Analyst is responsible for ensuring transactions in the property tax system for the City are in compliance with legis...
Learn More
Feb 4th, 2025 at 16:59

Senior Financial Analyst Full-time Job

BGIS

Financial Services   Markham
Job Details

The Senior Financial Analyst (FA III) provides complex transactional support for a process within a full accounting cycle and is involved in full accounting cycle for a client contract (s) or business unit(s).  At this level, the incumbent typically supports multiple portfolios and complex transactions.

KEY DUTIES & RESPONSIBILITIES

Month End Close

  • Review project revenue/gross margins & unbilled backlog analysis with the finance/operational leaders for month end review.
  • Prepare the revenue recognition entries (using percentage of completion revenue recognition) with supporting
    documents/calculations as required.
  • Conduct project financial close out and reconciliation.
  • Record journal entries, and maintain and reconcile general ledger to the job cost and other sub ledgers.
  • Answering internal and external financial inquiries as it relates to the specific client account.
  • Perform timely month end close and ensure recording all pertinent transactions including project /labour / various monthly accruals.
  • Ensure / investigate Accounts Receivable collection, and explanation for overdue balances.
  • Prepare monthly reports for specific client accounts.

Financial Planning & Analysis Support

  • Conduct detailed profitability analysis of variances between planned, forecasted, and actual figures
  • Assistance in conducting accurate and complete forecasting of revenue and margins by project
  • Provide support for process improvement initiatives
  • Provide support for job costing and pricing
  • Prepare other ad hoc reports for management as required
  • Understand GAAP requirements, particularly around revenue recognition
  • Understand basic interactions between financial systems related to the portfolio supported

KNOWLEDGE & SKILLS REQUIRED

  • 3-6 years of progressive experience in public accounting or industry roles
  • University graduation or professional certification (e.g. P. Eng, CMA, CGA or equivalent courses)
  • Ability to communicate basic accounting principles to support procedures and to explain financial results within the team and to internal customers.
  • Ability to complete and resolve assigned complex account reconciliation which sees the highest transaction volume or deal with multiple portfolios or business units.
  • Ability to reconcile and resolve discrepancies between general ledger and sub ledger.
  • Ability to identify and provide recommendations for issues and process improvement opportunities at account and business unit level following GAAP procedures.
  • In-depth understanding of audit requirements within scope of responsibility.
  • Ability to provide input to process documentations and business cases; write variance explanations, summaries of findings and recommendations.
  • Advanced level knowledge of current accounting systems and MS Office suite of software
  • Understanding of more complex accounting issues like revenue recognition (% completion/project accounting)
  • Excellent analytical abilities, including advanced Excel skills to assist with financial modeling (pivot tables, vlookup, etc.)
  • Ability to operate in high growth environments with an view of implementing more standard processes and best practices
  • Strong process improvement and/or implementation experience
  • Detail oriented, self-starter with strong interpersonal, and communication skills
  • Proactive and good problem solving skills
Licenses and/or Professional Accreditation
  • Completed an Accounting designation program (CGA, CMA, CPA)

Senior Financial Analyst

BGIS
Markham - 11.71km
  Financial Services Full-time
The Senior Financial Analyst (FA III) provides complex transactional support for a process within a full accounting cycle and is involved in full accounting cycle for a client cont...
Learn More
Feb 4th, 2025 at 16:32

General Repair Technician III Full-time Job

BGIS

Maintenance & Repair   Toronto
Job Details

 The General Repair Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III, Stationary is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection. 

 This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings. 

 

Opportunities for Development: 

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

  • On Account & expanded Operational roles 
  • Facility Management Office roles to support accounts 
  • Project Management roles support projects 

 

KEY DUTIES & RESPONSIBILITIES 

Safety Ownership and Regulatory Compliance 

  • Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law. 
  • Take ownership of safety measures relates to building equipment, ensuring the secure operation of critical systems. 

 Technical Leader and Oversight: 

  • Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained. 
  • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems. 
  • Participates in and assists with facility-related projects. 
  • Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair. 
  • Maintains all assigned tools and arranges for repair and replacement where required. 
  • Assume technical leadership in maintaining and optimizing building equipment to prevent disruptions to tenant operations. 
  • Ensure peak performance of critical building equipment, including HVAC, electrical, and plumbing systems, through continuous technical monitoring and maintenance supporting 24/7 operations. 

Visibility in Sites: 

  • Establish a strong technical presence at facility sites, particularly focusing on critical building equipment areas. 
  • Cultivate technical relationships with on-site personnel, emphasizing the importance of equipment reliability and technical response to equipment issues. 

Inspection Management: 

  • Performs work in accordance to established processes and practices. 
  • Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical and other equipment system monitoring and inspection. 
  • Execute comprehensive technical inspections of building equipment, focusing on critical systems that directly impact tenant operations. 
  • Document and analyze technical findings, prioritizing equipment-related repairs and upgrades. 
  • Execute and maintain a meticulous technical inspection checklist and database specific to building equipment. 

 Occupant Experience: 

  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered. 
  • Enhance the tenant experience by prioritizing the reliability and technical functionality of building equipment. 
  • Collaborate with facility management to ensure seamless equipment operation and minimal tenant disruptions. 

 Proactive Communication and Escalation: 

  • Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise 
  • Communicate technical information effectively, with a focus on building equipment, to internal teams and external vendors. 
  • Escalate critical equipment-related issues to minimize downtime and tenant disruptions. 
  • Maintain open and technical communication channels with stakeholders, emphasizing equipment status and maintenance updates. 

Work Order Management: 

  • Manages work order life cycle in partnership with the Central Work Order Management Team progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements. 
  • In partnership with the BGIS CMMS Team, Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained. 
  • Ensures the way work is performed is following corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements. 
  • Prioritize technical work orders related to building equipment to minimize business disruptions for tenants. 
  • Efficiently coordinate technical assignments and oversee the timely completion of equipment-related tasks. 
  • Maintain thorough records of technical work order history, including equipment-specific details and expenses. 

 Financial Ownership (Including Quotes Management): 

  • Submits all expenditures on a timely basis. 
  • In partnership with the Maintenance Lead, FM, and Regional Director, manage the budget for building equipment maintenance, seeking cost-effective solutions to ensure tenant operations are unaffected. 
  • Solicit and evaluate technical quotes for equipment repairs, maintenance, and upgrades, with a strong focus on minimizing tenant disruptions. 

Vendor Management: 

  • Oversee technical vendors and contractors with specialized expertise in building equipment maintenance. 
  • Hold vendors to high technical standards, emphasizing the importance of maintaining equipment integrity to prevent tenant disruptions. 

 

KNOWLEDGE & SKILLS 

  • High school diploma plus trades training and/or certification or licensing. 
  • Minimum 3 years’ experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems. 
  • Sound knowledge of processes and practices relating to facility operations and maintenance  
  • Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment  
  • Possesses a strong environmental, health, and safety mindset. 
  • Strong client-service orientation along with a high sense of urgency  
  • Knowledge and understanding of Building Automation Systems (BAS) 
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification 
  • Mentoring skills required to support lower level technician’s development 
  • Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise 
  • Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE) 
  • Must be capable of obtaining appropriate security clearance 
  • Knowledge and understanding of HVAC Systems 

Licenses and/or Professional Accreditation (one of the following bullet points) 

  • Building Operator Certification or equivalent through an accredited institution required 

General Repair Technician III

BGIS
Toronto - 32.19km
  Maintenance & Repair Full-time
 The General Repair Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, p...
Learn More
Feb 4th, 2025 at 16:31

Property Accountant Full-time Job

CBRE

Financial Services   Toronto
Job Details
 

As a CBRE Accounting Analyst, you will apply basic accounting fundamentals to create, review and organize financial statements and reports.

This job is part of the General Accounting job function. They are responsible for the development and day-to-day maintenance of accounting processes and procedures.

What You’ll Do:
  • Review financial documents including income statements, balance sheets, cash flow, budgets, and payroll.
  • Follow standards and rules when keeping accounts. Ensure the general ledger, taxes, and other financial information data is correct and up to date.
  • Create month-end accounting entries and reconciles balance sheet and profit and loss statement.
  • Post to GL and reviews variances to budget.
  • Examine accounting variances and prepares variance explanation reports.
  • Track accounts receivable and confirm all payments are properly recorded.
  • Process billing and invoices, enter them into the accounting databases and apply cash applications.
  • Have some knowledge of standard principles with limited practical experience in applying them.
  • Lead by example and model behaviors that are consistent with CBRE RISE values.
  • Impact the quality of own work.
  • Work within standardized procedures and practices to achieve objectives and meet deadlines.
  • Exchange straightforward information, ask questions, and check for understanding.

Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future
 
What You’ll Need:
  • Bachelor's Degree preferred with up to 3 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
  • Ability to use existing procedures to solve standard problems.
  • Experience with analyzing information and standard practices to make judgments.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Organizational skills with a strong inquisitive mindset.
  • Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.

Property Accountant

CBRE
Toronto - 32.19km
  Financial Services Full-time
  As a CBRE Accounting Analyst, you will apply basic accounting fundamentals to create, review and organize financial statements and reports. This job is part of the General Accoun...
Learn More
Feb 4th, 2025 at 16:27

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